Deel

Manage and develop a team of Onboarding Managers to ensure effective customer onboarding and optimize customer journeys. | 2-5 years experience in Customer Onboarding or Customer Success in B2B SaaS with strong project management and communication skills. | Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Responsibilities Managing a growing team of OBMs who help customers with onboarding. Recruiting, hiring, and training new team members Responsible for team motivation, and individual personal development Help to set KPIs for the team, and ensure that team reaches KPIs Becoming an expert user of the Deel platform and ensuring that team is also becoming an expert. Jump on any related escalation, help the team deal with difficult customers and complicated cases, and drive to resolution. Driving initiatives that are impacting cross-onboarding teams, and facilitating improvement of Customer journeys holistically Partnering with internal teams, including Sales, Support, Operations, Product and Engineering, to deliver the best customer experience Suggesting and implementing ideas for optimizing customer onboarding workflows through process improvements and product automation. Lead key initiatives and internal projects. Providing training, feedback, and coaching to the onboarding managers for continuous learning and development. Qualifications 2-5 years of experience in Customer Onboarding or Customer Success for a B2B SaaS product. Strong project management skills with a focus on anticipating next steps. High attention to detail with the ability to design organized onboarding plans. Customer-focused with experience building strong customer relationships. Team player with experience working in diverse teams. Strong communicator, able to present complex ideas clearly in writing, presentations, and verbally. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy. For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.

Guide customers through onboarding/offboarding, assist with escalations, drive process/product improvements, and partner with internal teams to enhance customer experience. | 2-5 years experience in Customer Success or Onboarding for B2B SaaS, strong project management, high attention to detail, customer obsession, teaching ability, and communication skills. | Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Responsibilities Helping customers from low and medium-touch journeys through onboarding and offboarding Helping your teammates with escalations and day-to-day questions on processes and Deel products Taking additional responsibilities to drive more complex projects, and driving process and product improvements to impact wider teams Setting up customers to success in timely manner through becoming expert in Deel products Problem solve Client’s issues and proactively advocate for Client’s success Partner with internal teams, including Sales, Support, Operations, Product, and Engineering, to deliver the best customer experience Suggesting and implementing ideas for optimizing customer onboarding workflows through process improvements and product automation. Lead key initiatives and internal projects. Qualifications At least 2-5 years experience in a Customer Onboarding or Customer Success role supporting a B2B SaaS product Focused, action-oriented, and always anticipating next steps: a natural project manager High attention to detail and can design an organized, effective onboarding plan and schedule for clients Enjoy teaching others, be it a customer or a colleague Customer obsessed and have significant experience building customer relationships Team player, and enjoy working on a diverse team. Driven, think on your feet, and thrive in a fast-paced, challenging environment. Clearly convey complex ideas and data in written, presentation, and verbal formats to customers and team members. Are curious by nature and interested in making an impact Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy. For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.

Manage SMB accounts to build client relationships, identify churn risks, provide solutions, collect feedback, and coordinate stakeholders for customer success. | At least 2 years experience in Customer Success or advisory roles with strong analytical and data skills, self-starter mindset, and growth mentality. | Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Who Are You? You’ll be the face and voice of Deel for our clients, both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. Simultaneously, you will be an internal advocate for clients with Deel by championing new products and capabilities to facilitate the expansion of each client’s business with Deel. You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You are not afraid to get your hands dirty to deliver projects. You are a talented generalist at home, diving into data for insights, and confident in cross-functional project management with multiple stakeholders. Working with great people is a non-negotiable priority because you thrive in a highly collaborative, high-performance team. If that is you, join our team! Duties Accounts: The Customer Success Manager will be responsible for a high volume of SMB accounts. Risk: Identify and flag risks that will lead to customer churn. Relationships: Build relationships with clients by identifying pain points, providing solutions, and recognizing opportunities for growth and revenue generation Product: Be the voice of the customer by collecting product and operational feedback and sharing it with relevant internal stakeholders Responsible for providing a high-quality experience to our customers on a day-to-day basis. Coordinate with internal stakeholders to ensure timely response and completion of customer requests. Drive adoption of platform features that will lead to a better customer experience and better retention. Requirements 2+ years of experience You have a past history of elite performance Prefer previous CS experience, but ok with folks who have been in advisory roles such as consulting. Need to have previous experience advising customers A strong desire to be in the technology space A relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them Quantitatively inclined and data savvy, you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards Have a strong analytical foundation with the ability to manipulate and synthesize data Are curious by nature and interested in making an impact Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy. For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.

Support and troubleshoot complex technical issues in enterprise IT environments. | Extensive experience in technical support, storage, networking, and escalation management. | Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Responsibilities • Working with the wider order operations team to ensure that customer orders are shipped on time. • Prepare products for dispatch to customers, including picking & packing. • Ensuring inventory accuracy within product categories (cycle counting, stock-takes, etc.) • Opportunity to become involved in projects and sprints designed to increase the capacity and scalability of the organisation. • Hands-on start-up operations tasks, and opportunity to grow into new roles as they come up. • Additional "all hands on deck" tasks that are part and parcel of the experience of working at a startup. Qualifications • Prior experience in a fulfillment warehouse or distribution center. • Motivated, fast learner eager to contribute across all areas of a start-up. • Strong interest in learning how to build and scale a growing business. • Experience in IT fulfilment is a plus Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy. • For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.

Manage and optimize global business operations related to benefits and carrier relationships with a data-driven and cross-functional approach. | 5+ years in fast-paced environments with strong data manipulation, communication skills, and experience in business operations or related fields. | Associate Business Operations Manager Department: COGS Location: USA, EMEA, Canada Employment Type: FullTime Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. Were not just building software; were creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, youll tackle complex challenges that impact millions of peoples working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—youll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary You are a passionate business builder at heart. You get energized by tackling complex, challenging, and often ambiguous problems and driving real impact across a business. At Deel, we are our own Customer Zero. We manage 60,000 EOR employees and 60+ carriers through our own platform. You aren’t just running a program; you are scaling the infrastructure that powers the world’s most complex benefits ecosystem. You want ownership and rapid growth. You are not afraid to get your hands dirty to get projects implemented. You are a talented generalist, at home diving into data for insights and confident in project managing cross-functionally with senior stakeholders. Working with great people is a non-negotiable priority for you because you thrive in a highly collaborative and high-performance team. Key Benefits & Operations Responsibilities • Global Expansion & Strategy: Execute on Deel’s global expansion strategy across operations, products, and new markets. • Global Brokerage Infrastructure: Build and scale our global brokerage network, identifying and vetting the right partners to ensure Deel owns the best Marketplace in every one of our 134+ entities. • Carrier & Provider Relations: Partner with global brokers to optimize carrier relationships, ensuring our infrastructure (the network) is reliable, cost-effective, and technically integrated. • Internal Empowerment (The Lean 5): Enable our lean team of benefit managers to seamlessly manage providers, roll out new benefits, and drive high-impact worker communications. • Revenue Enablement (Sales/CSM): Work directly with Sales and CSM teams to ensure they are product experts. You will build the materials and processes they need to quote benefits quickly and accurately for Global Payroll and EOR clients. • Support Experience: Collaborate with the Benefits Services team to overhaul the customer support journey, moving from legacy complexity to a seamless, Stripe-like user experience. • Data-Driven Optimization: Create recommendations by accessing, analyzing, and synthesizing large data sets to improve benefit margins and worker retention. • Product Synergy: Work with product and development teams to turn operational headaches into automated features within the Deel platform. Qualifications • Experience: 5+ years of work experience in a fast-paced environment (Startup, BusOps, Consulting, or PE preferred). • Sales Operations Expansion: While not essential, a proportion of this role will involve optimising our sales support processes. As a result, sales operations experience would be a significant advantage. • Benefits Operations Expansion: knowledge or experience in the expansion of benefits processes, while not essential, would be a significant advantage. • Data & Systems: Advanced experience in the use of the Google Suite, Jira, and Looker is required, as is comfort working with and reconciling financial data sources • Track Record: A solid history of rapid promotion or high-stakes achievement in a top-tier environment. • Analytical Rigor: A strong foundation in data manipulation and the ability to break complex global problems into actionable steps. • Communication: Excellent written and verbal English. You must be able to distill complex global benefits logic into simple, human language. • Mindset: Naturally curious, impact-oriented, and obsessed with building scalable processes rather than manual workarounds. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy. • For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.

Own and optimize the client payment journey across web and platform surfaces, collaborating with cross-functional teams to deliver seamless payment experiences. | Proven experience as a senior product manager in B2B SaaS or fintech, with strong product judgment in regulated, money-moving systems, and deep empathy for user experience. | Job Description: • You will own the client-facing payment journey across Deel’s web and platform surfaces, including:- The end-to-end client payment journey, from setup to successful payment handoff- Payment setup and configuration (cards, bank transfers, billing details, autopay)- Payment permissions and roles (who can pay, approve payments, or change methods)- Automatic and recurring payment flows- Visibility and clarity around payment status, receipts, overdue invoices, FX, and processing fees • You’ll work closely with multiple fintech and platform teams to deliver simple, trustworthy payment experiences on top of sophisticated backend infrastructure. • This role is highly cross-functional. You’ll partner closely with teams across:- Payment Orchestration & Automation- PSP Integrations & Routing- Credit Control & Invoicing- Wallets & Transactions- Treasury & Payroll- FinCrime Compliance (verification and compliance-related flows)- Support Operations (escalations and ticket flows) Requirements: • Proven experience as a **Senior or Staff Product Manager** in B2B SaaS or fintech environments • Strong product judgment in complex, regulated, or money-moving systems • Experience owning client-facing workflows built on top of sophisticated backend platforms • Deep empathy for user experience, paired with the ability to reason about technical and operational constraints • Comfort operating in ambiguous problem spaces and driving clarity across multiple stakeholders • Ability to influence without authority and lead through collaboration**Nice to have (not required):** • Experience working on native mobile applications alongside web platforms • Exposure to payments, billing, invoicing, or financial operations products Benefits: • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access

Lead global payroll programs and serve as the technical owner for Deel’s internal payroll product, ensuring system reliability, compliance, and operational efficiency. | 7+ years of global payroll experience, deep understanding of payroll systems, compliance, and cross-functional project management. | Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Role Purpose The Global Payroll Programs & Product Manager is a hybrid role responsible for driving global payroll programs and serving as the technical owner for Deel’s internal payroll product from within the Payroll organization. This role bridges Payroll Operations, Product, and Payroll Technology, ensuring the Deel Payroll product is correctly configured, production-ready, and capable of supporting accurate, compliant payroll at scale. The role leads global payroll programs (audits, M&A, compliance, reporting) while partnering closely with Product and Engineering to design, prioritize, and deliver payroll system solutions rooted in real operational needs. What You’ll Do Product Subject Matter Expertise (Deel Payroll) Become the definitive payroll product subject matter expert for the Deel Payroll suite. Deeply understand internal payroll workflows and PRM operational pain points to translate them into technical and functional system requirements. Payroll Program Management Partner with the Global Payroll Director to define payroll program strategy, priorities, and delivery roadmaps. Lead global payroll programs across regions (NA, EMEA, LATAM, APAC), including audits, compliance initiatives, M&A integrations, and global reporting. Develop and manage end-to-end program plans including scope, milestones, risks, dependencies, and delivery timelines. Establish scalable payroll governance, documentation standards, and operating models to support growth. Coordinate cross-functional initiatives with PMO where appropriate, while retaining payroll subject-matter ownership. Continuously identify payroll process friction points and champion automation to reduce manual intervention and improve data integrity. Payroll Product & Technical Ownership (Deel Payroll) Serve as the primary Payroll Product owner from the Payroll organization for the Deel Payroll product. Develop and maintain a multi-quarter payroll technology roadmap focused on reliability, scalability, and system stability. Partner with Payroll, Benefits, Finance, Compliance, Product, and Engineering to identify system gaps and design technical solutions. Translate payroll operational and regulatory requirements into clear functional and technical requirements for the Deel Payroll product. Partner with Product and Engineering to prioritize payroll system enhancements, fixes, and integrations based on business risk and operational impact. Review payroll system configuration, calculation logic, and business processes to ensure accurate data flow and payroll outcomes. Lead and support payroll system upgrades and enhancements, including prioritization, functional design, documentation, testing, validation, deployment, and support model definition. Perform system analysis across legacy, acquired, and Deel payroll platforms to support integration planning, timelines, and execution. Build payroll analytics capabilities to support decision-making and measure program effectiveness. Data, Reporting & Validation Build and maintain standard and custom payroll reports to support operations, audits, reconciliations, analytics, and decision-making. Own complex data extracts, reconciliations, and validation activities across large, high-risk payroll datasets. Design and implement payroll validation controls to ensure data is correctly interpreted and processed by the system. Partner with Payroll Operations to ensure reporting, analytics, and controls meet day-to-day operational needs. Issue Resolution & Operational Enablement Act as a senior escalation point for complex payroll system issues, troubleshooting root causes and driving resolution in partnership with Engineering and Product. Own the end-to-end lifecycle for payroll feature requests and defects, including prioritization, tracking, and resolution. Lead enablement and training to ensure payroll teams are prepared for system releases. Investigate system defects, calculation errors, and data issues quickly and thoroughly to minimize payroll impact. Provide technical guidance and support to internal payroll teams to improve system usage, data quality, and operational confidence. Ensure payroll systems are production-ready prior to rollout, expansion, or material change. Risk, Compliance & Security Embed SOX controls, compliance requirements, and risk mitigation into payroll system design and payroll programs. Support internal and external audits by owning payroll system documentation, data validation, and evidence preparation. Collect, document, and maintain payroll system security and access requirements, ensuring appropriate user-level access controls. Proactively identify payroll system and process risks and drive remediation plans before issues impact payroll delivery. Qualifications & Experience Bachelor’s degree in Business, Accounting, Finance, HR, or a related field. 7+ years of global payroll experience in complex, multi-country environments. Strong experience owning or influencing payroll systems, products, or technical payroll implementations. Deep understanding of global payroll compliance, taxation, and statutory requirements. Hands-on experience with payroll systems, configurations, integrations, and data validation. Experience leading cross-functional initiatives involving Product, Engineering, and Operations. Experience supporting audits, controls, and regulatory compliance frameworks. Skills & Competencies Strong payroll systems , analytics, and product mindset with the ability to translate business needs into technical solutions. Excellent program and project management skills with a track record of delivering complex initiatives. Highly analytical with strong reconciliation, validation, and problem-solving skills. Skilled at building reports, dashboards, and analytics to monitor payroll accuracy and program effectiveness. Clear, confident communicator with the ability to influence technical and non-technical stakeholders. High ownership, accountability, and bias toward action. Comfortable operating in ambiguity and stabilizing imperfect systems. Effective in a fully remote, global environment across time zones. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

Support and optimize Deel’s HR technology ecosystem, collaborate with product teams, and manage organizational structure changes. | 5+ years of HRIS experience, strong technical and process knowledge, excellent communication skills, and experience in global or SaaS environments. | Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. About the Role We are seeking a Senior People Systems Analyst with extensive experience in HR technology to join Deel’s People Technology team. This is a hands-on role that combines systems knowledge, People process understanding, and strong stakeholder management skills. You will play a pivotal role in bridging the gap between our internal People teams and our Product teams. While supporting day-to-day system-related projects using Deel’s People platform, you will have the opportunity to drive internal adoption and enhance functionality of the Deel Time-off, Deel Compensation, and Deel HR Engage products. You will also collaborate closely with our People Operations team to manage daily Deel People administration, support organizational restructuring, and ensure we are maximizing the potential of our documents product. This role offers a unique opportunity to significantly influence our internal HR technology ecosystem and support Deel's internal product development. What You’ll Do Product & Engineering Team Collaboration: Work closely with the People Success and Compensation teams to understand product needs for how Deel utilizes the Deel HR Engage, Compensation, and Time-off products, providing feedback to Product and Engineering teams that influences internal product development, assisting in new feature testing, and collaborating with our own people team to maximize usage and gather additional feedback. Organizational Structure Management: Support and execute organizational structure changes within the system to ensure hierarchy accuracy, reporting reliability, and seamless change management. Documents Product Utilization: Support People Ops in their endeavors to better utilize the documents product, optimizing workflows for document generation, storage, and compliance. System Administration & Expertise: Act as a subject matter expert for Deel People, including HRIS, Engage, and other modules. Stakeholder Advisory: Serve as a trusted advisor and problem-solver for stakeholders, balancing technical solutions with business needs. Implementation & Configuration: Partner with People, Product, and other teams to design, configure, test, and deploy system enhancements, integrations, and automations. Training & Documentation: Document and deliver training, support, and communication for people system enhancements to the people team. What We’re Looking For Experience: 5+ years of HRIS experience with a strong focus on HRIS configuration and administration, with a big focus on LMS, performance, survey, and similar tools. Technical Knowledge: Broad HR technology knowledge, including integrations, data flows, and reporting. Process Familiarity: Familiarity with people processes such as onboarding, performance, compensation cycles, and compliance. Analytical Skills: Strong analytical and troubleshooting skills with attention to detail. Communication: Excellent communication and people skills — able to translate technical topics into clear business language. Mindset: Adaptability and a team-player mindset — thrives in dynamic and evolving environments. Global Experience: Experience working in a global company is a plus. Product Focus: Bonus points for experience with HR product development, SaaS systems, or supporting transitions between people platforms. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

Develop and execute customer success strategies, lead and mentor teams, and foster high-level client relationships to ensure satisfaction and growth. | 7+ years in multi-country payroll with Fortune 500s, 5+ years in customer success leadership, experience with Workday integrations, and a proactive, growth-oriented mindset. | This a Full Remote job, the offer is available from: United States, Canada Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary As the Senior Manager of Customer Success on our Enterprise team, you will oversee a team of CSMs supporting Deel’s largest customers. Your strategic vision will guide the development of initiatives that enhance customer satisfaction, loyalty, and growth. You will work closely with the executive team to align customer success with broader company goals, championing innovation and excellence across all customer interactions. Responsibilities • Strategic Leadership: Develop and execute advanced strategies for customer success, focusing on long-term growth and satisfaction. • Team Development: Build, mentor, and lead teams of Customer Success Managers, fostering a culture of excellence and continuous improvement. • High-Level Client Engagement: Cultivate relationships with key stakeholders, understanding their strategic goals and aligning Deel's offerings to their needs. • Innovation and Improvement: Leverage insights from customer data to drive product and service enhancements. • Operational Excellence: Streamline processes and systems to improve efficiency and customer experience. Qualifications • 7+ years of experience in multi-country payroll working with Fortune 500 organizations • 5+ years of experience in customer success leadership or a related field • Demonstrated ability to develop and execute large-scale change management strategies. Experience integrating acquired companies into existing processes is a bonus. • Adept in configuring and managing Workday integrations with multi-country global payroll systems, ensuring compliant and efficient data flow across HR, finance, and payroll platforms. • Willingness to get into the weeds to solve problems. Our leaders are hands-on and know our product and operations better than their team. • A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility • Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144 This offer from "Deel" has been enriched by Jobgether.com and got a 90% flex score.

Manage global payroll programs and serve as the technical owner for Deel’s internal payroll product, ensuring system reliability, compliance, and operational efficiency. | 7+ years of global payroll experience, deep understanding of payroll systems, compliance, and ability to lead cross-functional initiatives. | Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Role Purpose The Global Payroll Programs & Product Manager is a hybrid role responsible for driving global payroll programs and serving as the technical owner for Deel’s internal payroll product from within the Payroll organization. This role bridges Payroll Operations, Product, and Payroll Technology, ensuring the Deel Payroll product is correctly configured, production-ready, and capable of supporting accurate, compliant payroll at scale. The role leads global payroll programs (audits, M&A, compliance, reporting) while partnering closely with Product and Engineering to design, prioritize, and deliver payroll system solutions rooted in real operational needs. What You’ll Do Product Subject Matter Expertise (Deel Payroll) • Become the definitive payroll product subject matter expert for the Deel Payroll suite. • Deeply understand internal payroll workflows and PRM operational pain points to translate them into technical and functional system requirements. Payroll Program Management • Partner with the Global Payroll Director to define payroll program strategy, priorities, and delivery roadmaps. • Lead global payroll programs across regions (NA, EMEA, LATAM, APAC), including audits, compliance initiatives, M&A integrations, and global reporting. • Develop and manage end-to-end program plans including scope, milestones, risks, dependencies, and delivery timelines. • Establish scalable payroll governance, documentation standards, and operating models to support growth. • Coordinate cross-functional initiatives with PMO where appropriate, while retaining payroll subject-matter ownership. • Continuously identify payroll process friction points and champion automation to reduce manual intervention and improve data integrity. Payroll Product & Technical Ownership (Deel Payroll) • Serve as the primary Payroll Product owner from the Payroll organization for the Deel Payroll product. • Develop and maintain a multi-quarter payroll technology roadmap focused on reliability, scalability, and system stability. • Partner with Payroll, Benefits, Finance, Compliance, Product, and Engineering to identify system gaps and design technical solutions. • Translate payroll operational and regulatory requirements into clear functional and technical requirements for the Deel Payroll product. • Partner with Product and Engineering to prioritize payroll system enhancements, fixes, and integrations based on business risk and operational impact. • Review payroll system configuration, calculation logic, and business processes to ensure accurate data flow and payroll outcomes. • Lead and support payroll system upgrades and enhancements, including prioritization, functional design, documentation, testing, validation, deployment, and support model definition. • Perform system analysis across legacy, acquired, and Deel payroll platforms to support integration planning, timelines, and execution. • Build payroll analytics capabilities to support decision-making and measure program effectiveness. Data, Reporting & Validation • Build and maintain standard and custom payroll reports to support operations, audits, reconciliations, analytics, and decision-making. • Own complex data extracts, reconciliations, and validation activities across large, high-risk payroll datasets. • Design and implement payroll validation controls to ensure data is correctly interpreted and processed by the system. • Partner with Payroll Operations to ensure reporting, analytics, and controls meet day-to-day operational needs. Issue Resolution & Operational Enablement • Act as a senior escalation point for complex payroll system issues, troubleshooting root causes and driving resolution in partnership with Engineering and Product. • Own the end-to-end lifecycle for payroll feature requests and defects, including prioritization, tracking, and resolution. • Lead enablement and training to ensure payroll teams are prepared for system releases. • Investigate system defects, calculation errors, and data issues quickly and thoroughly to minimize payroll impact. • Provide technical guidance and support to internal payroll teams to improve system usage, data quality, and operational confidence. • Ensure payroll systems are production-ready prior to rollout, expansion, or material change. Risk, Compliance & Security • Embed SOX controls, compliance requirements, and risk mitigation into payroll system design and payroll programs. • Support internal and external audits by owning payroll system documentation, data validation, and evidence preparation. • Collect, document, and maintain payroll system security and access requirements, ensuring appropriate user-level access controls. • Proactively identify payroll system and process risks and drive remediation plans before issues impact payroll delivery. Qualifications & Experience • Bachelor’s degree in Business, Accounting, Finance, HR, or a related field. • 7+ years of global payroll experience in complex, multi-country environments. • Strong experience owning or influencing payroll systems, products, or technical payroll implementations. • Deep understanding of global payroll compliance, taxation, and statutory requirements. • Hands-on experience with payroll systems, configurations, integrations, and data validation. • Experience leading cross-functional initiatives involving Product, Engineering, and Operations. • Experience supporting audits, controls, and regulatory compliance frameworks. Skills & Competencies • Strong payroll systems , analytics, and product mindset with the ability to translate business needs into technical solutions. • Excellent program and project management skills with a track record of delivering complex initiatives. • Highly analytical with strong reconciliation, validation, and problem-solving skills. • Skilled at building reports, dashboards, and analytics to monitor payroll accuracy and program effectiveness. • Clear, confident communicator with the ability to influence technical and non-technical stakeholders. • High ownership, accountability, and bias toward action. • Comfortable operating in ambiguity and stabilizing imperfect systems. • Effective in a fully remote, global environment across time zones. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

Provide strategic HR support to clients managing global workforces, ensuring compliance, employee lifecycle management, and HR strategy development. | 5+ years of HR experience, preferably with global or PEO experience, strong understanding of international labor laws, and proficiency with HRIS and analytics. | Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Position Overview: We are seeking an experienced HR Consultant to join our growing Professional Employer Organization (PEO) division. The HR Consultant will play a key role in providing strategic HR support to our clients, helping them navigate the complexities of managing a global workforce. You will partner closely with senior leadership, client stakeholders, and internal teams to ensure successful HR operations, compliance, and workforce management across various regions. This role is crucial in shaping a positive client experience while ensuring that Deel’s PEO services are optimized for efficiency and scalability. Key Responsibilities: Client Relationship Management: Serve as the main point of contact for clients regarding HR and employment matters within the PEO framework. Provide strategic guidance on employee relations, performance management, workforce planning, and compliance. HR Strategy Development: Partner with clients to align their business objectives with people strategies. Develop and implement HR initiatives that drive employee engagement, retention, and productivity. Compliance and Risk Management: Ensure all HR policies, procedures, and programs are compliant with local labor laws and regulations in countries where clients operate. Assist clients in managing complex HR issues such as terminations, layoffs, and labor disputes. Employee Lifecycle Management: Oversee all aspects of the employee lifecycle within the PEO service, including onboarding, performance reviews, compensation planning, and offboarding. HR Data Analytics: Leverage HR data to provide insights to clients and internal teams, enabling better decision-making around talent management, employee engagement, and workforce optimization. Collaboration and Integration: Work cross-functionally with internal teams, including Legal, Payroll, Benefits, and Operations, to ensure a seamless PEO experience for clients. Provide support during client onboarding and transitions. Talent Development: Support clients in designing and implementing talent development programs, including leadership development, career pathing, and employee growth initiatives. Change Management: Act as a trusted advisor during times of organizational change, helping clients manage restructures, mergers, or other significant shifts. Requirements: Experience: 5+ years of HR experience, preferably within a PEO, global HR consulting, or similar environment. Strong understanding of global HR practices, labor laws, and regulations. Education: Bachelor's degree in Human Resources, Business, or related field (Master’s degree or HR certification preferred). Global Expertise: Experience working with international clients and a deep understanding of the challenges of managing a distributed workforce. Leadership: Proven track record in partnering with senior leadership and driving HR initiatives that align with business objectives. Problem-Solving: Strong problem-solving skills, particularly with complex employee relations and compliance issues. Communication Skills: Excellent verbal and written communication skills, with the ability to present complex HR concepts to various stakeholders. Tech-Savvy: Familiarity with HRIS systems, HR data analytics, and payroll platforms. Experience with Deel’s platform is a plus. Preferred Qualifications: Experience with PrismHR or similar PEO-specific platforms. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

Develop and execute customer success strategies, lead and mentor teams, and foster high-level client relationships to ensure satisfaction and growth. | 7+ years in multi-country payroll with Fortune 500s, 5+ years in customer success leadership, experience with Workday integrations, and strong change management skills. | Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary As the Senior Manager of Customer Success on our Enterprise team, you will oversee a team of CSMs supporting Deel’s largest customers. Your strategic vision will guide the development of initiatives that enhance customer satisfaction, loyalty, and growth. You will work closely with the executive team to align customer success with broader company goals, championing innovation and excellence across all customer interactions. Responsibilities Strategic Leadership: Develop and execute advanced strategies for customer success, focusing on long-term growth and satisfaction. Team Development: Build, mentor, and lead teams of Customer Success Managers, fostering a culture of excellence and continuous improvement. High-Level Client Engagement: Cultivate relationships with key stakeholders, understanding their strategic goals and aligning Deel's offerings to their needs. Innovation and Improvement: Leverage insights from customer data to drive product and service enhancements. Operational Excellence: Streamline processes and systems to improve efficiency and customer experience. Qualifications 7+ years of experience in multi-country payroll working with Fortune 500 organizations 5+ years of experience in customer success leadership or a related field Demonstrated ability to develop and execute large-scale change management strategies. Experience integrating acquired companies into existing processes is a bonus. Adept in configuring and managing Workday integrations with multi-country global payroll systems, ensuring compliant and efficient data flow across HR, finance, and payroll platforms. Willingness to get into the weeds to solve problems. Our leaders are hands-on and know our product and operations better than their team. A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

Manage high-value strategic accounts, identify and mitigate risks, build relationships with senior stakeholders, and drive platform adoption. | Minimum of 6+ years of relevant client-facing experience, strong relationship-building skills, data savvy, and experience in fast-paced environments. | This a Full Remote job, the offer is available from: United States, Latin America, Costa Rica, Colombia, Panama, Argentina, Bolivia, Canada Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Responsibilities • Accounts: The Senior CSM will focus on a smaller number of high-value strategic accounts. Develop and execute comprehensive account strategies for long-term success. • Risk: Proactively identify risks before they happen. Rally and project management internal stakeholders to address customer issues in a timely manner to optimize customer sentiment. • Relationships: Build relationships with senior stakeholders. Develop a deep understanding of the customer's business, hiring plans, and the outcomes that will define the success of the partnership. Then put a success plan in place to maximize the customers’ experience. Host regular business reviews to review the partnership. • Product: Be the voice of the customer by collecting product and operational feedback. CSM should prioritize requirements based on risk, urgency, and revenue impact + project manage internal stakeholders to deliver priority items in a timely manner while setting appropriate expectations with the customer along the way. • Responsible for providing a high-quality experience to our customers on a day-to-day basis. • Coordinate with internal stakeholders to ensure timely response and completion of customer requests. • Drive adoption of platform features that will lead to a better customer experience and better retention. Qualifications • You have a minimum of 6+ years of relevant work experience, including client-facing experience • Have previous experience in at least one of the following: fast-growth startup, top-tier management consulting, investment banking, or private equity • Relationship builder who remains calm and collected when facing a crisis or criticism and celebrates partners’ successes with them • Quantitatively inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations • A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility • Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards • Have a strong analytical foundation with the ability to manipulate and synthesize data • Are curious by nature and interested in making an impact Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144 This offer from "Deel" has been enriched by Jobgether.com and got a 92% flex score.

Design and deliver enablement programs for Customer Success teams to drive product adoption, retention, and expansion, while measuring impact and collaborating with stakeholders. | Over 3 years of experience in enablement or Customer Success, with proven ability to design and deliver global training programs, strong project management skills, and fluency in English. | This a Full Remote job, the offer is available from: United States, Portugal, Spain, United Kingdom, Ireland, Italy, Canada Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. This role acts as the single point of accountability for preparing Customer Success teams to confidently onboard, support, retain, and expand customers across Deel’s solutions. You will partner closely with Customer Success leadership, Product Enablement, Product, Instructional Design, and Customer Education to ensure CSMs have the skills, knowledge, and tools needed to drive measurable client outcomes and business impact. What You’ll Do Customer Success Enablement Strategy • Contribute to the development, delivery, and continuous improvement of Deel’s core global Customer Success enablement programs. • Translate business priorities (adoption, retention, expansion, efficiency) into structured, outcome-driven enablement programs for CS roles. • Act as a thought partner to CS leadership on capability gaps, readiness needs, and skill development priorities. Program Design & Delivery • Design and deliver blended enablement programs, combining live remote sessions, e-learning, self-serve resources, and practical application. • Partner with Subject Matter Experts, Product Enablement, and Instructional Design to create high-quality, role-specific learning experiences. • Ensure programs are practical, scenario-based, and directly applicable to real client conversations and workflows. Adoption, Retention & Expansion Enablement • Enable CSMs to confidently drive product adoption, value realization, and renewal readiness. • Partner with Product and Customer Education to reinforce best practices for ongoing client enablement. • Use customer insights, CS feedback, and performance data to identify adoption or retention gaps and design targeted enablement interventions. Measurement & Stakeholder Management • Define program milestones and success metrics aligned to CS and GTM goals. • Track KPIs and report regularly on enablement progress, outcomes, and impact. • Set clear expectations with stakeholders and provide ongoing feedback and recommendations. What You Bring • 3+ years of relevant experience in enablement, program management, Customer Success, Sales, or a related role. • Strong understanding of Customer Success motions, with at least 2 years of experience working in or closely with CS, Onboarding, or a revenue-impacting role. • Experience designing and delivering enablement programs for global, distributed teams. • Ability to translate complex product, process, or domain knowledge into clear, actionable learning. • Excellent project management and organizational skills; able to balance multiple priorities in a fast-paced environment. • Confident facilitator, coach, and communicator with strong presentation skills; fluent in English. • Highly collaborative, able to build trust and influence across CS, Product, Enablement, and cross-functional teams. • Data-informed and outcomes-focused, with experience defining and tracking enablement KPIs. • Self-directed, proactive, and comfortable operating as a single owner with high situational awareness. • Passion for learning, development, and helping others succeed. • Experience working in a high-growth technology or SaaS environment. Why This Role Matters Customer Success is where Deel’s value is realized. In this role, you will directly shape how CSMs support clients, drive adoption, and unlock long-term growth. Your work will improve client outcomes, reduce operational friction, and ensure our Customer Success teams are confident, consistent, and prepared to deliver at scale. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144 This offer from "Deel" has been enriched by Jobgether.com and got a 90% flex score.

Build and maintain relationships with clients, train clients on platform use, and promote product growth. | Entry-level role requiring relationship management, client training, and collaboration skills, with no specific advanced technical skills or certifications listed. | Deel is the all-in-one payroll and HR platform for global teams. We're looking for an Associate Customer Success Manager to build genuine and durable customer relationships and drive long-term revenue growth. Requirements • Manage and foster relationships with up to 200 regionally assigned client accounts • Build deep relationships and strategically navigate clients through their experience journey • Train clients on Deel processes and how to navigate the Deel platform successfully • Lead client interactions with product adoption and future growth in mind • Collaborate with the wider growth and support organisation to help Deel grow • Be a strong advocate for Deel and the voice of your customer Benefits • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access

Build and maintain client relationships, identify risks and opportunities, and advocate for customer needs to internal teams. | Minimum 2+ years of client-facing experience, strong data skills, and experience in fast-paced environments or top-tier consulting. | This a Full Remote job, the offer is available from: EMEA Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary You’ll be the face and voice of Deel for our clients, both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. Simultaneously, you will be an internal advocate for clients with Deel by championing new products and capabilities to facilitate the expansion of each client’s business with Deel. You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You are not afraid to get your hands dirty to deliver projects. You are a talented generalist at home, diving into data for insights, and confident in cross-functional project management with multiple stakeholders. Working with great people is a non-negotiable priority because you thrive in a highly collaborative, high-performance team. If that is you, join our team! Responsibilities • Accounts: The CSM 1 will be responsible for a high volume of small spend accounts in either our SMB/MM or ENT segments. • Risk: Identify and flag risks that will lead to customer churn. • Relationships: Build relationships with clients by identifying pain points, providing solutions, and recognizing opportunities for growth and revenue generation • Product: Be the voice of the customer by collecting product and operational feedback and sharing it with relevant internal stakeholders • Responsible for providing a high-quality experience to our customers on a day-to-day basis. • Coordinate with internal stakeholders to ensure timely response and completion of customer requests. • Drive adoption of platform features that will lead to a better customer experience and better retention. Qualifications • You have a minimum of 2+ years of relevant work experience, including client-facing experience • Have previous experience in at least one of the following: fast-growth startup, top-tier management consulting, investment banking, or private equity • A relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them • Quantitatively inclined and data savvy, you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations • A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility • Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards • Have a strong analytical foundation with the ability to manipulate and synthesize data • Are curious by nature and interested in making an impact Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144 This offer from "Deel" has been enriched by Jobgether.com and got a 92% flex score.

Design and deliver enablement programs for Customer Success teams, leveraging cross-functional collaboration and data insights to improve client outcomes. | 3+ years in enablement or Customer Success, experience designing global programs, strong project management, facilitation, and data tracking skills. | Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. This role acts as the single point of accountability for preparing Customer Success teams to confidently onboard, support, retain, and expand customers across Deel’s solutions. You will partner closely with Customer Success leadership, Product Enablement, Product, Instructional Design, and Customer Education to ensure CSMs have the skills, knowledge, and tools needed to drive measurable client outcomes and business impact. What You’ll Do Customer Success Enablement Strategy • Contribute to the development, delivery, and continuous improvement of Deel’s core global Customer Success enablement programs. • Translate business priorities (adoption, retention, expansion, efficiency) into structured, outcome-driven enablement programs for CS roles. • Act as a thought partner to CS leadership on capability gaps, readiness needs, and skill development priorities. Program Design & Delivery • Design and deliver blended enablement programs, combining live remote sessions, e-learning, self-serve resources, and practical application. • Partner with Subject Matter Experts, Product Enablement, and Instructional Design to create high-quality, role-specific learning experiences. • Ensure programs are practical, scenario-based, and directly applicable to real client conversations and workflows. Adoption, Retention & Expansion Enablement • Enable CSMs to confidently drive product adoption, value realization, and renewal readiness. • Partner with Product and Customer Education to reinforce best practices for ongoing client enablement. • Use customer insights, CS feedback, and performance data to identify adoption or retention gaps and design targeted enablement interventions. Measurement & Stakeholder Management • Define program milestones and success metrics aligned to CS and GTM goals. • Track KPIs and report regularly on enablement progress, outcomes, and impact. • Set clear expectations with stakeholders and provide ongoing feedback and recommendations. What You Bring • 3+ years of relevant experience in enablement, program management, Customer Success, Sales, or a related role. • Strong understanding of Customer Success motions, with at least 2 years of experience working in or closely with CS, Onboarding, or a revenue-impacting role. • Experience designing and delivering enablement programs for global, distributed teams. • Ability to translate complex product, process, or domain knowledge into clear, actionable learning. • Excellent project management and organizational skills; able to balance multiple priorities in a fast-paced environment. • Confident facilitator, coach, and communicator with strong presentation skills; fluent in English. • Highly collaborative, able to build trust and influence across CS, Product, Enablement, and cross-functional teams. • Data-informed and outcomes-focused, with experience defining and tracking enablement KPIs. • Self-directed, proactive, and comfortable operating as a single owner with high situational awareness. • Passion for learning, development, and helping others succeed. • Experience working in a high-growth technology or SaaS environment. Why This Role Matters Customer Success is where Deel’s value is realized. In this role, you will directly shape how CSMs support clients, drive adoption, and unlock long-term growth. Your work will improve client outcomes, reduce operational friction, and ensure our Customer Success teams are confident, consistent, and prepared to deliver at scale. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

Develop and execute executive PR strategies, craft high-impact content, and manage media relationships to elevate Deel’s leadership profile. | 7-10+ years in PR or external communications, strong media and storytelling skills, experience advising C-suite, and ability to manage multiple projects in a fast-paced environment. | Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Location: US Remote or Hybrid SF/Bay Area Summary The PR Manager for Executive and Corporate Communications will be responsible for elevating Deel’s profile by driving executive thought leadership, corporate storytelling, and media engagement. This role partners closely with top-tier executive leadership, including our CRO, serving as a trusted communications advisor on high-visibility, business-critical initiatives that shape Deel’s external narrative. This is a hands-on, highly autonomous role suited for a self-starter who thrives in a high-paced environment, can manage multiple priorities simultaneously, and brings a strong bias toward action. You will work closely with internal stakeholders—including executives, finance, legal, and marketing—as well as global agency partners to advance Deel’s mission. Responsibilities Own and execute executive communications strategies for our CRO and other senior leaders, elevating the visibility and credibility of Deel’s leaders across media, events, social, and owned channels Prepare executives for high-stakes analyst meetings, interviews, and public appearances through research, messaging, and detailed briefing materials Support planning and execution of executive events, conferences, and high-profile executive speaking engagements, particularly in the Bay Area Develop short- and long-term, scalable PR strategies and tactics to promote thought leadership and corporate narratives Swiftly capture and translate executive voice, point of view, and strategic intent into high-impact content, including press releases, blog posts, op-eds, bylines, speeches, and social content Build and maintain strong relationships with key journalists, editors, and conference organizers. Create compelling, timely media pitches tailored to top-tier and trade outlets. Partner with corporate comms colleagues on investor-facing communications, earnings-related moments, analyst reports and major corporate milestones Partner with the global communications team and PR agencies to ensure alignment, speed, and consistency across markets What We’re Looking For 7–10+ years of experience in PR, exec communications or external communications Strong executive presence with the judgment and confidence to advise and influence C-suite and senior leaders in real time Strong understanding of the U.S. media landscape and current media relationships Exceptional writing, editing, and storytelling skills, with the ability to move quickly without sacrificing quality Self-starter mentality with strong ownership, accountability, and comfort operating autonomously Ability to manage multiple projects simultaneously in a high-pressure, high-velocity environment working with cross functional partners Sound judgment and discretion when handling sensitive or high-impact communications We’d especially love to speak with you if You have B2B tech, SaaS, or HR comms experience You have experience at a high-growth, fast-paced startup or scale-up You’re in the Bay Area or on the West Coast Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

Supporting onboarding and offboarding processes, managing complex projects, and improving workflows for SaaS products. | Minimum 3+ years in onboarding/integration roles, experience with PEO, managing SaaS products, and project management skills. | Job Description: • Helping customers from low and medium-touch journeys through onboarding and offboarding • Helping your teammates with escalations and day-to-day questions on processes and Deel products • Taking additional responsibilities to drive more complex projects, and driving process and product improvements to impact wider teams • Setting up customers to success in timely manner through becoming expert in Deel products • Problem solve Client’s issues and proactively advocate for Client’s success • Partner with internal teams, including Sales, Support, Operations, Product, and Engineering, to deliver the best customer experience • Suggesting and implementing ideas for optimizing customer onboarding workflows through process improvements and product automation. Lead key initiatives and internal projects. Requirements: • You have a minimum of 3+ years of relevant experience in an onboarding/ integration manager role and really understand how to launch and manage complex onboarding journeys. • 1-2 years of experience with Professional Employer Organization (PEO) • Experience in managing a complex B2B SaaS product and quickly ramping up to becoming a product expert. • Creative approach to problem-solving and embrace the challenge with the tools at your disposal. • Excellent communicator with great written and presentation skills. • A relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them • Demonstrate understanding of project management principles and ability to lead projects to completion successfully • A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility • Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards • Have a strong analytical foundation with the ability to manipulate and synthesize data • Are curious by nature and interested in making an impact Benefits: • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access

Develop and execute executive communication strategies, prepare leaders for media and public engagements, and manage media relationships. | Over 7 years of experience in communications, strong storytelling skills, and experience working with senior leadership in a fast-paced environment. | Job Description: • Own and execute executive communications strategies for our CRO and other senior leaders, elevating the visibility and credibility of Deel’s leaders across media, events, social, and owned channels • Prepare executives for high-stakes analyst meetings, interviews, and public appearances through research, messaging, and detailed briefing materials • Support planning and execution of executive events, conferences, and high-profile executive speaking engagements, particularly in the Bay Area • Develop short- and long-term, scalable PR strategies and tactics to promote thought leadership and corporate narratives • Swiftly capture and translate executive voice, point of view, and strategic intent into high-impact content, including press releases, blog posts, op-eds, bylines, speeches, and social content • Build and maintain strong relationships with key journalists, editors, and conference organizers. Create compelling, timely media pitches tailored to top-tier and trade outlets. • Partner with corporate comms colleagues on investor-facing communications, earnings-related moments, analyst reports and major corporate milestones • Partner with the global communications team and PR agencies to ensure alignment, speed, and consistency across markets Requirements: • 7–10+ years of experience in PR, exec communications or external communications • Strong executive presence with the judgment and confidence to advise and influence C-suite and senior leaders in real time • Strong understanding of the U.S. media landscape and current media relationships • Exceptional writing, editing, and storytelling skills, with the ability to move quickly without sacrificing quality • Self-starter mentality with strong ownership, accountability, and comfort operating autonomously • Ability to manage multiple projects simultaneously in a high-pressure, high-velocity environment working with cross functional partners • Sound judgment and discretion when handling sensitive or high-impact communications • B2B tech, SaaS, or HR comms experience is a plus • Experience at a high-growth, fast-paced startup or scale-up is a plus Benefits: • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including optional WeWork access