Data Axle - Inboxable

The Sales & Marketing Partner is responsible for generating revenue from prospects and inactive customers through consultative selling and outstanding customer service practices. This position also assists with growth and expansion revenue for customers. | A Bachelor's Degree is preferred along with at least 1 year of Inside Sales or Customer Experience. Proficiency in MS Office and CRM software management is also required. | Data Axle provides data, applications, and services that help organizations make and save money. Our commitment to accuracy, service and innovation drive customer acquisition, retention and product enhancement. We are currently seeking an Sales & Marketing Partner.   The Sales & Marketing Partner is responsible for generating revenue from prospects and inactive customers through consultative selling, outstanding customer service practices, and for assisting customers with any problems that may occur during the order and delivery process. This position will also assist with growth and expansion revenue for customers.   Essential Job Functions:  1. Respond to incoming customer calls/interactions/chats 2. Build rapport with company provided B2B leads 3. Actively grow new business through outbound initiatives to inactive and current customers 4. Proactively pipeline and provide weekly/monthly pipeline and forecasts. 5. Use consultative sales techniques to offer targeted marketing solutions; provide upsell suggestions. 6. Understand client pain points and handle objections to close the sale. 7. Work proficiently with company sales order entry systems. 8. Utilize CRM to maintain prospect/customer notes and opportunities. 9. Prepare proposals and presentations. 10. Assist team members in growing and retaining customers. 11. Demonstrate company core values.   * Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function.   Supportive Job Functions: 1. Perform other miscellaneous duties as assigned by management. *   *These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job. Qualifications Knowledge, Skill, and Abilities: 1. Proven technical, analytical and problem-solving skills. 2. Application of closing sales processes 3. Strong verbal and written communications skills. 4. Quick on feet, efficient, strong time management. 5. Self-initiative and pro-active demeanor. 6. Business, sales, and marketing acumen. 7. Ability to work remote. 8. Knowledge of sales and marketing practices and procedures. 9. Ability to build rapport with prospects and clients. 10. Works well under-pressure and ability to meet tight deadlines. 11. Must be able to prioritize.   Education, Experience, and Certification: 1. Bachelor's Degree, preferred. 2. 1 year Inside Sales or Customer Experience, preferred 3. Proficient in MS Office, Excellent MS Excel skills, CRM software management. If you are a resident of the state of California, Colorado, New York, or Washington, please contact us [https://forms.office.com/Pages/ResponsePage.aspx?id=gJ09hFHWZkOM6Hp0J3IzK1U6gd0HCrFEm6yQwyKXQNFURTA2STZOUEpKRk0wMVpJNVcxRk1IUjlZOC4u&wdLOR=cE7BA9FED-1F86-46C9-B968-AAD442E67C98] or email us at applicant@data-axle.com [applicant@data-axle.com] to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in.   Affirmative Action / EEO Statement:   At Data Axle, we are committed to attracting, retaining and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As a part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and or Vietnam Era or any other characteristic protected by federal, state or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.

The Content Feedback Associate is responsible for managing internal and external inquiries and research projects that require database changes. This includes validating and entering change requests, maintaining records, and responding to customer service inquiries. | Candidates should have a high school diploma or equivalent and preferably one year of data entry or customer service experience. Strong attention to detail, organizational skills, and proficiency in Microsoft Office are also required. | Data Axle provides data, applications, and services that help organizations make and save money. Our commitment to accuracy, service, and innovation drives customer acquisition, retention, and product enhancement. This position is responsible for managing internal and external inquiries, or assigned research projects, which require making changes to the databases, where applicable. In addition, answering customer service and escalation calls.   Essential Job Functions: 1. Review and validate database changes regarding company information as per customer request, that come through mail, email, faxes and phone calls. 2. Verify change requests and enter changes into the database as appropriate. 3. Keep record of original requests and replies. 4. Compare database content to quality reports and correct business records. 5. Professionally respond to all questions and escalation's calls.  Qualifications Knowledge, Skill, and Abilities: 1. Ability to pay close attention to detail and prioritize daily tasks. Good organizational skills.   2. Ability to type efficiently and accurately.   3. Knowledge of data entry practices and procedures.   4. Skilled in operating a personal computer and related software such as Microsoft Word, Excel and Outlook.   5. Ability to professionally communicate with co-workers, management, and customers in a courteous manner.   6. Ability to communicate technical information to a nontechnical audience.   7. Strong sense of customer service; ability to professionally respond to escalation calls.     Education, Experience, and Certification: 1. High school diploma or equivalent preferred. 2. 1 year of data entry or related work experience preferred. 3. Previous telephone or customer service experience preferred.   If you are a resident of the state of California, Colorado, Connecticut, Illinois, Maryland, New York, or Washington, please contact us [https://forms.office.com/Pages/ResponsePage.aspx?id=gJ09hFHWZkOM6Hp0J3IzK1U6gd0HCrFEm6yQwyKXQNFURTA2STZOUEpKRk0wMVpJNVcxRk1IUjlZOC4u&wdLOR=cE7BA9FED-1F86-46C9-B968-AAD442E67C98] or email us at applicant@data-axle.com [applicant@data-axle.com] to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in.    Data Axle is a leading provider of data and data-driven marketing solutions. Data Axle provides data, technology and services that help marketers acquire new customers and maximize the value of existing relationships. The company's data and marketing solutions help clients of all sizes, from local SMBs to FORTUNE 100™ enterprises, increase sales and customer loyalty. Data Axle provides both digital and traditional marketing channel expertise that is enhanced by access to our proprietary data on 280 million individuals and 24 million businesses. For more information, visit www.data-axle.com [https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.data-axle.com%2F&data=04%7C01%7Calexis.tetrault%40data-axle.com%7C5fb0fe517e1f48ae6ae608d9efe5e8e8%7C843d9d80d65143668ce87a742772332b%7C0%7C0%7C637804593003059352%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=3NO2Qmjik5hx53AAsE2R15Zpu2PvYrWB4jPfNMt6i08%3D&reserved=0].  At Data Axle, our employees are directly responsible for our success. We strongly believe in rewarding employees for their initiative, teamwork and leadership. Every day, we expect our employees to ask questions, demand better solutions and challenge one another to succeed. We are constantly looking for candidates who are not only qualified and knowledgeable, but also have the drive to grow professionally. We hire dynamic individuals in variety of fields such as information technology, account management and client services, sales, marketing, administration and human resources. Affirmative Action/EEO Policy At Data Axle, we are committed to attracting, retaining and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or Veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.   #LI-DNI

The Sr Director, Product Marketing is responsible for developing clear messaging and go-to-market strategies that drive growth. This role involves cross-functional collaboration to ensure alignment and execution across various teams. | Candidates should have a Bachelor's degree and over 12 years of experience in B2B product marketing, particularly in data, martech, or SaaS. Familiarity with AI and emerging tools to enhance go-to-market programs is also essential. | General Summary: This is a strategic and hands-on Product Marketing leadership role focused on sharpening our story and communicating our value in the market. The role is responsible for translating complex solutions into clear, compelling messages for both technical and business audiences, while developing scalable go-to-market (GTM) programs that drive growth. The ideal candidate thrives in dynamic environments, brings clarity to ambiguity, builds strong cross-functional relationships, and helps accelerate innovation by challenging the status quo.   Essential Job Functions: 1. Own the narrative. Build clear, compelling positioning and messaging across products, services, and solutions—tailored for different industries, segments, and personas. 2. Launch and lifecycle orchestration. Lead GTM planning for launches and updates, from strategy through execution, ensuring the field, CX, and partners are always ready to sell and support. 3. Drive modern enablement. Collaborate with sales enablement to deliver the assets and tools sellers and partners need to win—battlecards, competitive content, ROI calculators, RFPs, and pitch decks—while driving adoption and measuring impact. 4. Inform the future playbook. Bring fresh thinking to GTM strategies, leveraging AI, data-driven insights, and new approaches to reach today’s buyers. 5. Influence pricing and packaging. Partner with Product, Finance, and Sales on packaging strategies that drive adoption and lift ACV. 6. Market and competitive insights. Build a sharp view of the market, buyers, and competitors to inform product strategy and guide GTM decisions. 7. Cross-functional collaboration. Act as the connective tissue across Product, Sales, CX, and RevOps to align strategy and execution. 8. Analyst relations leadership. Provide senior oversight in analyst relations in partnership with Executive, Product, and Communications teams—building relationships with key industry analysts, shaping briefings, and ensuring Data Axle is represented with clarity and differentiation in evaluations and reports. 9. Lay the foundation for scale. Help shape the PMM function as it evolves, building processes and frameworks that reduce “random acts of marketing” and improve speed to market. 10. Messaging & Narrative. Develop and maintain a cohesive, company-wide story that resonates with buyers and is consistently used across teams and channels. 11. Go-to-Market Strategy & Execution. Design and execute modern GTM programs that accelerate deal cycles, improve win rates, and lead product/solution launches that drive measurable pipeline, adoption, and retention. 12. Market Insights & Analyst Relations. -Deliver clear, actionable market and competitive intelligence to guide product and GTM strategy. -Strengthen analyst relations and positioning by shaping differentiated narratives and building trusted relationships that elevate placement in key reports. 13. Cross-Functional Leadership & Scale -Serve as a trusted partner to Product, Sales, and Marketing to ensure alignment across strategy and execution. -Establish scalable processes, playbooks, and frameworks that build a strong foundation for the PMM function. * Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function.   Supportive Job Functions: * 1. Travel as required. 2. Perform other miscellaneous duties as assigned by management.   *These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job. Qualifications Knowledge, Skills, and Abilities: 1. Technical + business fluency: Skilled at positioning for technical evaluators and business decision-makers, with a clear sense of how those conversations differ. 2. Sales enablement knowledge: Understanding of enterprise and commercial sales motions, including RFPs, proposals, and enablement content, and how PMM can add value in these processes. 3. Analyst relations expertise: Understanding of major industry analyst firms with familiarity and, ideally, existing relationships; proven ability to influence analyst perception and improve placement in evaluations. 4. Collaborative leadership: Skilled in breaking down silos and building trust with cross-functional partners in Product, Sales, CX, and RevOps. 5. Comfort with ambiguity: Ability to thrive in a complex, evolving environment and knows how to create clarity where none exists. 6. Ability to be a change agent: Forward-thinking, curious, and respected for bringing fresh ideas with pragmatic execution.   Education, Experience, and Certification: * 1. Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent experience. 2. 12+ years in B2B product marketing for data, martech, revenue operations tech, SaaS, or marketing services/solutions. 3. Experience adopting AI and emerging tools to drive smarter, faster GTM programs; comfortable experimenting with new approaches to meet evolving buyer behaviors. 4. Proven GTM impact: Experience leading launches, building scalable enablement, and influencing roadmap, pricing, or packaging decisions. *Minimum requirements needed to perform the job.   Scope of Job: 1. Lead and manage a team of up to four direct reports, providing coaching, development, and direction. 2. Operate in a professional environment with a consistent workweek, and limited travel requirements. 3. High degree of accuracy and judgment, as errors may be costly and challenging to identify. 4. Frequent interaction and collaboration with colleagues across the company as well as external partners and stakeholders. 5. Regular access to confidential information, requiring discretion and adherence to company policies and standards.

The Account Manager is responsible for retaining existing customers and generating revenue through consultative selling and outstanding customer service. This role involves developing strong customer relationships and executing sales activities to grow new business. | Candidates must have a Bachelor's degree and 3 to 5 years of high-value, business-to-business solution sales experience. Professional training in selling and account planning processes is also required. | General Summary: The Account Manager position is responsible for retaining existing customers and growing new business by developing and cultivating strong customer relationships.  This position is also responsible for generating revenue from new and existing customers through consultative selling and outstanding customer service practices.  This position will customarily and regularly exercise discretion and independent judgment relative to matters of significance.   Essential Job Functions: 1. Execute planned sales activities on a target list of high potential existing customers. 2. Execute renewal and upgrade activities according to Company standards. 3. Develop and implement account plans that document specific sales strategies and tactics. 4. Build and sustain customer relationships at multiple levels. 5. Identify specific opportunities for customer upgrade within a target list of existing customers. 6. Qualify and validate customer-specific needs and develop solution criteria. 7. Develop, in concert with customers, options for addressing those specific needs. 8. Effectively and powerfully communicate the value proposition to existing customers. 9. Act as a customer advocate throughout the entire sales process and solution delivery process. 10. Forecast and track sales revenues and activities in a timely manner using the customer relationship management (CRM) system and other tools. 11. Stay current with market developments, competitive offerings, technological advances, and Company products. 12. Travel as required to attend trade shows, client meetings, or other business engagements.   * Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.  The function is considered essential if the reason the position exists is to perform that function. Qualifications Knowledge, Skill, and Abilities: 1. Sense of urgency. 2. Proven track record of overachievement within sales environment. 3. High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data. 4. Sound and up-to-date technical knowledge; familiarity with using CRM systems. 5. Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the Company in an articulate, professional manner. Strong phone skills and written communications skills. 6. Outstanding negotiating and closing skills. 7. Ability to build and sustain trust among customers and colleagues. 8. Ability to make independent choices regarding matters of significance to business operations. 9. Ability to travel as needed.   Education, Experience, and Certification: 1. Bachelor’s degree or equivalent is required.* 2. 3 to 5 years of high-value, business-to-business, solution sales experience is required.* 3. Professional training in selling and account planning processes.   *Minimum requirements needed to perform the job.   Scope of Job: 1. No direct reports. 2. No supervisory responsibility. Occasional supervision received. 3. Working conditions are good, with some travel, and a consistent workweek. 4. Errors may be serious. 5. Contact with others inside and outside of the Company is frequent. 6. Some access to confidential data.

The Direct Mail Production Manager oversees the end-to-end production of direct mail campaigns, including vendor management and project scheduling. They ensure compliance with quality standards and USPS regulations while managing inventory and tracking campaign statuses. | Candidates should have an associate degree and at least 5 years of experience in direct mail production. Strong communication, organizational skills, and proficiency in Microsoft Office are essential. | General Summary: The Direct Mail Production Manager is responsible for overseeing the end-to-end production of direct mail campaigns. This includes customer service, project management, scheduling, vendor management and negotiations, as well as the procurement and coordination of various print formats such as digital print, commercial cut sheet, web/inline printing, personalization, lettershop services, retail collateral, premiums, inventory management, and postage reconciliation. Essential Job Functions: 1. Oversee all aspects of direct mail campaigns; day-to-day vendor relations and coordination, including estimating, sourcing programs, cost/profit review, coordination of all scheduled deliverables with vendors and monitoring inventory levels as needed. 2. Ensure all deliverables meet company and client quality standards and comply with United States Postal Service (USPS) regulations. 3. Manage direct mail programs by adhering to project schedules, auditing data processing steps performed at the vendor level, follow project data process/workflow specifications, QC vendor production and materials. 4. Ensure the printer properly maintains all production equipment to prevent any disruptions. 5. Request postage funding, reconcile postage usage and reporting on campaigns 6. Monitor inventory levels and initiate recorders as needed to avoid shortages or overages. 7. Track the status of direct mail campaigns and provide timely activity reports. 1. Keep the client status document current and attend weekly status calls per the client requirements. 2. Provide accounting staff with information as needed to support client invoices, vendor invoice review, postage refunds and tasks needed to expediate the client billing process 3. Participate and assist as needed on RFP’s, production audits for new business and project reporting as needed by mgmt.   * Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.  The function is considered essential if the reason the position exists is to perform that function.   Supportive Job Functions: 1. Stay up to date on industry’s best practices, innovations, and evolving standards. 2. Perform other related duties as assigned by management.   *These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent.  However, these tasks still constitute important performance aspects of the job. Qualifications Knowledge, Skill, and Abilities: 1. Strong verbal and written communication skills; able to represent the company professionally with internal and external contacts. 2. Proficiency in Microsoft Office and internet-based applications. 3. In-depth knowledge of USPS regulations and compliance requirements. 4. Strong organizational skills with the ability to manage multiple projects simultaneously.   Education, Experience, and Certification: 1. Associate degree or equivalent required.* 2. 5+ years’ experience in direct mail production is required.*   *Minimum requirements needed to perform the job.   Scope of Job: 1. No direct reports 2. Occasional supervision received. 3. Working conditions are normal, with minimal travel 4. Errors are high risk due to Compliance Laws. 5. Contact within the company is regular and frequent. 6. Some access to confidential data.