Dana-Farber Cancer Institute

Lead research grant preparation and portfolio finance, oversee procurement, HR, compliance and chargebacks, and manage and develop research administration staff. | Requires a bachelor’s degree preferred and six years of relevant experience, with people management preferred; expertise in grants administration, complex award budgeting, and research regulations is central to the role. | The Research Administrator Manager is responsible for the management of complex research portfolios of multiple laboratories and completes work autonomously, while working collaboratively with the Department Administrator (DA) as needed. The RA Manager functions not only as a subject matter expert in research administration, but also as a leader within the department and is responsible for direct management of Research Administration staff. The Research Administrator Manager is responsible for a diverse set of funding types including federal, industry, foundation, donor, institutional, chargeback, and clinical trials, in addition to overseeing this responsibility among their staff. The Research Administrator Manager collaborates with and advises faculty and researchers on the preparation of sponsored research applications and/or the financial management of sponsored and institutional funds; and is responsible for problem solving on behalf of the department. The Research Administrator Manager is responsible for collaborating with Institute central offices such as Research Finance, Accounts Payable, Research Administration, Special Funds, Grants and Contracts, the Clinical Trials Office, Office of General Counsel, and the Innovations Office. In addition to grant management and personnel management responsibilities, the Research Administrator Manager will lead special projects/ assignments either within the department or across departments and will represent the Department at Institutional Committees/ Workgroups. The Research Administrator Manager is responsible for partnering with Department Leadership and Faculty to set strategy and provide guidance and expertise. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. The Division of Population Sciences seeks a Research Administrator Manager to work in the McGraw/Patterson Center for Population Sciences. This growing and innovative center is committed to population-based research as a means to detect cancer early, prevent cancer at the community-based level, identify and evaluate cancer risk in high-risk populations, and measure the quality and outcomes of cancer therapy. The Research Administrator Manager will provide grants management support to the faculty in the Division Population Sciences. The award-winning Population Sciences business office includes research administrators, administrative assistants, and program managers from diverse backgrounds with unique experience and expertise. The business office works collaboratively to support faculty conducting dry lab research and we are seeking motivated help to grow our team. The Research Administrator Manager is responsible for the following primary functions, autonomously in collaboration with DA as needed: • Grant Preparation (pre-award) • Portfolio Management (post-award) • Procurement • Human Resources • Compliance • Cores, Centers and Chargebacks • Special projects and/or initiatives to improve systems and processes. • In addition, the Research Administrator Manager is responsible for supervision of direct reports, including directing, managing, and coaching staff; completion of annual performance reviews, goal setting, and professional development; workload and resource allocation. • Grant Preparation (pre-award): Responsible for all administrative aspects of grant preparation of sponsored research applications. Review sponsor eligibility and application requirements and ensure applicants understand them, responsible for the entire application excluding scientific content, meet and communicate internal and external deadlines in a strict deadline-driven environment, research funding opportunities for investigators, draft non-scientific materials for proposals, coordinate with administrators and faculty from other departments or organizations to complete proposals, coordinate institutional review of proposals by Grants & Contracts and submission to sponsors, prepare JIT information and responses to other pre-award inquiries. • Portfolio Management (post-award): Responsible for the financial management of sponsored and institutional funds portfolio management. Prepare financial and narrative reports for sponsors while managing and adhering to specified deadlines, provide projection and project summary reports to investigators on a regular basis, ensure spending adheres to budget and sponsor and Institute guidelines, invoice and monitor receivables for clinical trial enrollment when appropriate, establish billing agreements as appropriate, track milestones and receivables for industry agreements. • Procurement: Approve and/or initiate purchase requests for investigators and laboratory members via Purchase Orders and PCard. Verify funds are available, expenses are allowable and correctly allocated in a timely manner. Review and approve bills for core and center services. • Human Resources: Onboarding - conduct financial analysis to determine availability of funding, assist in the development of job descriptions, post positions, approve salary offers, process visa applications and payments as appropriate. Ongoing - process merit, equity and promotions requests. Manage salary allocations in adherence to funding guidelines and availability. Offboarding - manage termination process checklist, process termination paperwork. • Compliance: Partners with faculty and researchers to ensure adherence to internal and external policies. This includes consulting with faculty/OGC/Innovations on MTA, DUA and consulting agreement processes. Also includes advising faculty and researchers and/or referring them to appropriate resources for other compliance issues such as financial conflict of interest and foreign influence. Educate new researchers and manage the federal time and effort process for applicable researchers. Continuous learning and educating of researchers on NIH Grants Policy Statement and DFCI Policies. Review Time and Effort prior to routing to researchers for certification. • Cores, Centers and Chargebacks: Assist in pricing development and annual review of pricing, process monthly billing for internal and external customers, manage funds to ensure revenue meets expenditures. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Computer literacy: Expert with new applications and software programs. Expertise with Excel/ Google Sheets preferred. • Organization: Extensive experience with electronic document and email file storage. Able to complete projects with expertise, accuracy and on time. Adept at prioritization and managing multiple priorities simultaneously. • Customer Service: Provides superb written and verbal communication. Demonstrated expertise with listening, inquiry, follow-up, and problem-solving skills. • Critical Thinking: Demonstrated expertise assessing complex situations and developing solutions. Extensive experience with analyzing grant data through research, comprehension and application of regulations, policies, and procedures including NIH and other Federal, state and foundation regulations. • Financial: Adept with budgeting principles, including projections and the integration of multiple complex awards and types with varying project periods. • Teamwork and Collaboration: Adept at cultivating relationships with faculty, research staff, department’s GM team, GM in other departments, and central departments. • Institute operations and processes: Adept at directing faculty and researchers to appropriate departmental and institutional resources, including for issues or queries outside the standard scope direct responsibility. Expert knowledge of regulations, policies, and DFCI standard operating procedures (SOPs). • Inclusion, Diversity & Equity: • Promotes inclusive community where human differences are valued and celebrated and where all are welcome. Creates an inclusive work environment that engages and retains talent. • Other: • Able to lead and influence projects within the Department and across the Institute’s research central offices. Independently discusses and troubleshoots complex issues. Shares ideas openly and accurately, and communicates them effectively, both in writing and verbally. • Expert client-service, people management, and project management skills. SUPERVISORY RESPONSIBILITIES: Directly supervises Research Administration staff. MINIMUM JOB QUALIFICATIONS: • Bachelor’s degree preferred • 6 years of relevant experience with 1 year of people management preferred. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $117,200.00 - $133,500.00

Lead complex nursing and patient care projects, coordinating teams and senior stakeholders while driving strategic outcomes and continuous improvement. | Requires a bachelor’s degree and seven years of relevant experience, including at least four years in project management or comparable roles; PMP certification or equivalent is preferred. | The Project Manager for Nursing and Patient Care Services leads and executes complex projects that significantly impact organizational goals and our strategic partnerships. This role involves planning and managing multiple high-priority projects, coordinating cross-functional teams, and ensuring project success through effective stakeholder engagement. The Project Manager will drive strategic initiatives and foster a culture of continuous improvement. Focuses on strategic project outcomes and long-term goals. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities: • Scope and Complexity: Lead complex projects with significant organizational impact, involving multiple high-priority tasks and cross-functional teams. • Decision Making: Exercise significant decision-making authority in project planning, execution, and resource management, with a focus on strategic outcomes. • Stakeholder Interaction and Communication: Engage with senior leadership and external partners to align project objectives with organizational goals and drive success. • Project Leadership: Provide leadership and direction to project teams, fostering a culture of excellence and continuous improvement. • Quality Improvement: Implement best practices in quality assurance, developing strategies to optimize processes and continuous improvement. • Strategic Planning: Collaborate with senior leadership to translate strategic initiatives to detailed project plans, ensuring alignment with institutional priorities and long-term goals. • Mentorship and Development: Mentor and guide project teams, promoting professional development and a culture of excellence. Knowledge, Skills and Abilities: • Extensive experience in project management with a proven track record of success. • Strong leadership and strategic thinking skills. • Excellent problem-solving and decision-making abilities, with a focus on strategic thinking and innovation. • Excellent communication and stakeholder engagement abilities. • Proficiency in advanced project management tools and methodologies. • Ability to navigate complex organizational dynamics and drive change. • Ability to manage multiple priorities and adapt to changing circumstances in a fast-paced environment. Minimum Job Qualifications Education Required Bachelor's Degree in business administration, management, healthcare, or a related field. Experience Required Seven (7) years of relevant experience with progressively increasing responsibility of which at least four (4) years must be in project management OR comparable roles. Project Management Professional (PMP) certification or equivalent preferred. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $104,104.00 - $111,315.00

You would oversee research grant preparation and financial portfolios, manage procurement, HR and compliance processes, and supervise research administration staff. | The role requires at least six years of relevant experience and expertise in grant administration, research finance, federal regulations, and staff management. | The Research Administrator Manager is responsible for the management of complex research portfolios of multiple laboratories and completes work autonomously, while working collaboratively with the Department Administrator (DA) as needed. The RA Manager functions not only as a subject matter expert in research administration, but also as a leader within the department and is responsible for direct management of Research Administration staff. The Research Administrator Manager is responsible for a diverse set of funding types including federal, industry, foundation, donor, institutional, chargeback, and clinical trials, in addition to overseeing this responsibility among their staff. The Research Administrator Manager collaborates with and advises faculty and researchers on the preparation of sponsored research applications and/or the financial management of sponsored and institutional funds; and is responsible for problem solving on behalf of the department. The Research Administrator Manager is responsible for collaborating with Institute central offices such as Research Finance, Accounts Payable, Research Administration, Special Funds, Grants and Contracts, the Clinical Trials Office, Office of General Counsel, and the Innovations Office. In addition to grant management and personnel management responsibilities, the Research Administrator Manager will lead special projects/ assignments either within the department or across departments and will represent the Department at Institutional Committees/ Workgroups. The Research Administrator Manager is responsible for partnering with Department Leadership and Faculty to set strategy and provide guidance and expertise. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. The Division of Population Sciences seeks a Research Administrator Manager to work in the McGraw/Patterson Center for Population Sciences. This growing and innovative center is committed to population-based research as a means to detect cancer early, prevent cancer at the community-based level, identify and evaluate cancer risk in high-risk populations, and measure the quality and outcomes of cancer therapy. The Research Administrator Manager will provide grants management support to the faculty in the Division Population Sciences. The award-winning Population Sciences business office includes research administrators, administrative assistants, and program managers from diverse backgrounds with unique experience and expertise. The business office works collaboratively to support faculty conducting dry lab research and we are seeking motivated help to grow our team. The Research Administrator Manager is responsible for the following primary functions, autonomously in collaboration with DA as needed: • Grant Preparation (pre-award) • Portfolio Management (post-award) • Procurement • Human Resources • Compliance • Cores, Centers and Chargebacks • Special projects and/or initiatives to improve systems and processes. • In addition, the Research Administrator Manager is responsible for supervision of direct reports, including directing, managing, and coaching staff; completion of annual performance reviews, goal setting, and professional development; workload and resource allocation. • Grant Preparation (pre-award): Responsible for all administrative aspects of grant preparation of sponsored research applications. Review sponsor eligibility and application requirements and ensure applicants understand them, responsible for the entire application excluding scientific content, meet and communicate internal and external deadlines in a strict deadline-driven environment, research funding opportunities for investigators, draft non-scientific materials for proposals, coordinate with administrators and faculty from other departments or organizations to complete proposals, coordinate institutional review of proposals by Grants & Contracts and submission to sponsors, prepare JIT information and responses to other pre-award inquiries. • Portfolio Management (post-award): Responsible for the financial management of sponsored and institutional funds portfolio management. Prepare financial and narrative reports for sponsors while managing and adhering to specified deadlines, provide projection and project summary reports to investigators on a regular basis, ensure spending adheres to budget and sponsor and Institute guidelines, invoice and monitor receivables for clinical trial enrollment when appropriate, establish billing agreements as appropriate, track milestones and receivables for industry agreements. • Procurement: Approve and/or initiate purchase requests for investigators and laboratory members via Purchase Orders and PCard. Verify funds are available, expenses are allowable and correctly allocated in a timely manner. Review and approve bills for core and center services. • Human Resources: Onboarding - conduct financial analysis to determine availability of funding, assist in the development of job descriptions, post positions, approve salary offers, process visa applications and payments as appropriate. Ongoing - process merit, equity and promotions requests. Manage salary allocations in adherence to funding guidelines and availability. Offboarding - manage termination process checklist, process termination paperwork. • Compliance: Partners with faculty and researchers to ensure adherence to internal and external policies. This includes consulting with faculty/OGC/Innovations on MTA, DUA and consulting agreement processes. Also includes advising faculty and researchers and/or referring them to appropriate resources for other compliance issues such as financial conflict of interest and foreign influence. Educate new researchers and manage the federal time and effort process for applicable researchers. Continuous learning and educating of researchers on NIH Grants Policy Statement and DFCI Policies. Review Time and Effort prior to routing to researchers for certification. • Cores, Centers and Chargebacks: Assist in pricing development and annual review of pricing, process monthly billing for internal and external customers, manage funds to ensure revenue meets expenditures. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Computer literacy: Expert with new applications and software programs. Expertise with Excel/ Google Sheets preferred. • Organization: Extensive experience with electronic document and email file storage. Able to complete projects with expertise, accuracy and on time. Adept at prioritization and managing multiple priorities simultaneously. • Customer Service: Provides superb written and verbal communication. Demonstrated expertise with listening, inquiry, follow-up, and problem-solving skills. • Critical Thinking: Demonstrated expertise assessing complex situations and developing solutions. Extensive experience with analyzing grant data through research, comprehension and application of regulations, policies, and procedures including NIH and other Federal, state and foundation regulations. • Financial: Adept with budgeting principles, including projections and the integration of multiple complex awards and types with varying project periods. • Teamwork and Collaboration: Adept at cultivating relationships with faculty, research staff, department’s GM team, GM in other departments, and central departments. • Institute operations and processes: Adept at directing faculty and researchers to appropriate departmental and institutional resources, including for issues or queries outside the standard scope direct responsibility. Expert knowledge of regulations, policies, and DFCI standard operating procedures (SOPs). • Inclusion, Diversity & Equity: • Promotes inclusive community where human differences are valued and celebrated and where all are welcome. Creates an inclusive work environment that engages and retains talent. • Other: • Able to lead and influence projects within the Department and across the Institute’s research central offices. Independently discusses and troubleshoots complex issues. Shares ideas openly and accurately, and communicates them effectively, both in writing and verbally. • Expert client-service, people management, and project management skills. SUPERVISORY RESPONSIBILITIES: Directly supervises Research Administration staff. MINIMUM JOB QUALIFICATIONS: • Bachelor’s degree preferred • 6 years of relevant experience with 1 year of people management preferred. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $117,200.00 - $133,500.00

Lead complex organization-wide transformation projects through analysis, planning, governance, risk management, stakeholder alignment, and execution. | Requires a bachelor’s degree, at least five years of professional experience including three years in strategic or business planning or consulting, and knowledge of large-scale transformation and healthcare. | Job Profile Summary The Senior Consulting Manager supports large-scale transformations at Dana-Farber as well as planning and decision-making regarding the company’s most critical business issues and strategic priorities. The Senior Consulting Manager employs a hypothesis-driven approach to planning, facilitates Institute leadership decisions on complex topics, provides in-depth analysis, and maintains project structure to drive large-scale organizational change. They will work on multiple highly complex, ambiguous projects simultaneously. May work independently or in partnership with Principal, Director and Senior Directors and may lead small project teams Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities: Overall • Drives large-scale organizational change • Works on multiple Institute-wide, highly complex, ambiguous projects simultaneously • Participates in the identification of value creation opportunities and implements planning structures to realize value Hypothesis-Driven Approach to Planning • Applies a structured, hypothesis-driven approach to problem solving and using analytical tools and frameworks to develop solutions to complex business challenges • Conducts analysis, research and projections for complex negotiations and strategic decisions; develops and implements systems to organize and analyze data • Creates business cases for strategic programs and initiatives • Leads ad hoc research and due diligence relating to new projects and initiatives; translates business and competitive intelligence research back into projects • Articulates recommendations or options to support a definitive decision Transformation & Execution • Creates project roadmaps and workplans that align with project vision and goals • Tracks, reports on, and executes project workplans • Identifies and escalates issues and risks • Manages project management office functions including program management, tools and methodologies, roadmap development and management, risk mitigation, reporting, interdependency management, resource management, strategic communications, impact creation plan management, financial management, change management, and governance and stakeholder management • Works with cross-functional teams to understand the impact of changes on different departments and ensure that transformation goals are aligned across the organization • Collaboratively plans with anticipated new clinical partners • Identifies and highlights likely business and financial impacts associated with program planning or expansion, as well as required implementation dependencies, issues, and risks to serve as input to prioritization and planning process • Conducts impact analyses to assess Institutional/stakeholder readiness for change adoption and applies change management processes and tools to support adoption of change. Supports the design, development, delivery, and management of project/change related communications Stakeholder Management • Works collaboratively with cross-functional teams and interacts independently with staff, mid-level, and executive leaders throughout the organization (including C-Suite) • Builds and maintains consensus with stakeholders on project goals, critical issues, workplan, implications, recommendations, and implementation plan • Develop and secure stakeholder commitment to recommendations and implement plans • Maintains relationships with stakeholders and keeps them up to date on project status Consulting Infrastructure • Collaboratively creates consulting frameworks and approaches that can be leveraged across projects and fit to purpose to accelerate speed to insights and results • Collaboratively develops and defines project infrastructure (work plans, roadmaps, timelines, resources, milestones, KPIs, etc.); anticipates, identifies, manages and resolves risks to project status, milestones, timelines; develops and presents updates/metric reports to leadership • Creates work products based on consulting best practices • Utilizes and continues to improve and refine a standard set of strategy development, consulting, and business planning tools People Leadership • Work collaboratively with department and organizational peers to ensure maximum performance by providing purpose, direction and motivation • May lead small project teams • Contributes to Planning and Consulting staff development, as well as internal departmental process and performance improvement • Models and encourages high level of attention to detail and a commitment to producing high-quality results Knowledge, Skills and Abilities: • Demonstrated ability to work closely and effectively with all levels of the organization • Knowledge of large-scale transformations, strategic planning, and consulting practices, as well as experience within the healthcare field • Excellent planning, project management, facilitation, and organizational skills, with the demonstrated ability to work on multiple concurrent projects simultaneously in a complex, deadline-driven environment • Excellent written and oral communication skills with ability to deliver presentations to a wide variety of audiences –up to and including executive level and C-Suite executives • Excellent problem-solving skills • Role-model results-orientation, teamwork, communication, and interpersonal skills to other members of team • Demonstrated ability to navigate complex and consensus driven environments to facilitate decision making • Ability to effectively design and facilitate large meetings • Ability to deal effectively with highly ambiguous and evolving situations while exhibiting calm presence to stakeholders and team members Minimum Job Qualifications: • Bachelor’s degree required; relevant Master’s degree strongly preferred (MBA, MPH, MHA, MSW). • 5 years of professional work experience, including at least 3 years in strategic planning, business planning, and/or consulting required. Supervisory Responsibilities: None. May provide training and guidance to others, including project team members. Patient Contact: None At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $133,000.00 - $155,700.00

Lead strategy, teams, and delivery for a portfolio of research technology platforms, including software development, infrastructure, integrations, and enterprise product launches. | Requires 15+ years of relevant experience, including extensive product management, software platform delivery, and direct people management; biomedical or healthcare experience is preferred. | The Senior Director of Product and Technology leads the strategic planning, development, and implementation of advanced technology platforms and products to support Dana-Farber Cancer Institute’s (DFCI) research community. Reporting to the Vice President of Research Informatics Operations (RIO), this role oversees the design, development, and continuous enhancement of systems that serve basic research labs, clinical trial informatics, research administration, and scientific computing. This role requires expertise in product management, systems integration, IT infrastructure, and data acquisition, with a demonstrated ability to align technology solutions with the operational needs of researchers and the strategic goals of the Institute. The Senior Director manages a large team of product managers, developers, and infrastructure specialists, ensuring the successful delivery of innovative, scalable, and user-centered solutions. This position also collaborates with senior executives, faculty, and research leaders to address the complex needs of the DFCI research community. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. MINIMUM JOB QUALIFICATIONS: Minimum Education: Bachelor’s degree required, ideally in a STEM field. Advanced degree, preferred, ideally in business administration, marketing, computer science, software development or a related field. Minimum Experience: • 15+ years of relevant professional experience, with 10+ in a biomedical or healthcare setting, preferred. • undefined • 10 years of experience in product management, preferably in leadership roles, with a track record of successfully managing and launching products/software platforms in a large-scale enterprise environment. • 10 years of direct people management experience. • 10 years of exceptional planning, strategy, project management, negotiation, and organizational skills, with the demonstrated ability to drive multiple concurrent projects in a complex, deadline-driven environment. • 7 years of building and managing high-performance product management and software development teams. PRIMARY DUTIES AND RESPONSIBILITIES: Strategic Responsibilities • Partners with VP of RIO to develop a clear product and technology strategy and vision, aligning the product roadmap and product goals with the overall Institute goals, market trends, and various client needs. • Oversees the product planning process by leading matrixed, cross-functional teams to prioritize features, define requirements and create roadmaps for every product ensuring a successful product development lifecycle for all research systems and platforms. • Leads a large department of directors, associate directors, product managers, developers, integration developers, quality assurance (QA) analysts, and infrastructure specialists. Ensures the department meets key Institute performance indicators (KPIs)s, identifies operational risks, and provides mitigation strategies. • Determines the strategic value of utilizing sponsored and outsourced staff for specific talent needs. Directly manages technical development resources located in India. • Develops and executes strategy for enterprise data stewardship with DFCI and I&A leadership. Acts as DFCI leader for democratization of data, tools, and analytics and enables stakeholders to embark on that journey. • Collaborates regularly with the Senior Director of Architecture and Strategy to align the overall strategic direction for new product designs within the context of the entire research product landscape. Ensures product innovation initiatives are in harmony with the overall architectural vision and strategic goals of the organization. • Ensures the team regularly identifies opportunities for leveraging AI technologies, including LLMs, to enhance product innovation and streamline research processes. Leadership Responsibilities • Responsible for the design, development, implementation, scalability, and on-going enhancements of over 30 research systems and platforms with more than 14K users at DFCI and various internal and external research collaborating entities, including the DF/HCC. • Provides solutions for all oncology-related work and activities for the DF/HCC. • Oversees the entire lifecycle of the full suite of the product portfolio; from ideation and development to launch and continuous improvement. • Collaborates closely with RIO Account Services leadership, who support the Basic Research & Research Administration, Translational Research and Clinical Trials Research domains, to identify and prioritize solution delivery across the entire research enterprise including multiple departments, labs, and external collaborators. Collaborates with other I&A client-facing leads to provide platform solutions for clinical and business operations, as needed. • Oversees the integration of AI technologies into product management processes, ensuring continuous innovation and alignment with emerging technological advancements. • Ensures the product management teams follow a standardized framework for product roadmaps, release management, security, integration, and hardware. • Collaborates closely with the Bioinformatics, Artificial Intelligence and Data Science Operations (AIOS), Enterprise Analytics, Enterprise Data Warehouse I&A capability teams to provide comprehensive solutions delivery for products and services that require cross-functional support. • Provides product leadership for all research-facing systems and services developed within the Bioinformatics and AIOS. Examples include: the Bioinformatics workbench platform, the AI platform for model development and deployment, and the internal DFCI ChatGPT4 platform. • Assumes direct responsibility for the Engineering team’s efforts by overseeing product managers who are tasked with the development and management of DFCI in-house software solutions. Provides hands-on leadership to guide and support the product management team, ensuring that engineering projects align with organizational goals and deliver optimal results. • Successfully leads enterprise product launches by ensuring the coordination of all key departments. • Collaborates with Office of General Counsel (OGC) and the Belfer Office of Dana-Farber Innovation (BODFI) on creating and maintaining system use and data sharing agreements for outside collaborations. • Leads the development of system architecture to provide rapid data findability and delivery of new data types for researchers. IDE&E/Social Responsibilities • Utilizes Dana-Farber Cancer Institute values to govern decisions, actions, and behaviors. • Demonstrates, strengthens, and embeds inclusive behaviors, and holds team and leaders accountable for the same. • Invests in understanding diverse stakeholder cultures, motivations, and practices to enable consensus-based solutions. Human Resources Management Responsibilities • Responsible for employment decisions. Receives input from direct reports on staffing needs and builds business cases for adding FTEs where appropriate to present at position control meetings. • Fosters a collaborative and innovative work environment that attracts top talent and encourages professional growth. • Teaches/coaches management and leadership skills to develop people managers within the team. Financial Responsibilities • Acts as a responsible steward of DFCI and I&A financial resources. Consistently complies with DFCI and I&A spending and accounting policies. • Develops and manages a budget portfolio of $5 - 10M per year, including capital, operating, and charge back funding; ensures the efficient and effective use of team and departmental resources. Functional Expertise • Establishes enterprise product management best practices and shares these methods with other I&A leaders of product managers providing products and services to non-research stakeholders. • Monitors the industry to stay current on industry trends and latest technology offering to address ever-changing client needs. • Ensures the development of consistent and reliable go-live strategies and processes to enable seamless delivery of new solutions and features to the research community. • Oversees consistent, high-quality deliverables, data assets, and documentation in alignment with group operating model and I&A principles (e.g., FAIR (Findable, Accessible, Interoperable, Reusable)) Communications/Interpersonal Responsibilities • Communicates consistently and proactively with senior level stakeholders and collaborators. • Ensures all department teams provide regular project communication updates through various means: progress reports, status updates at steering committee meetings, departmental updates, etc. • Anticipates and addresses stakeholder concerns and teaches team members how to grow this skill. • Provides inspiration and leadership to team, group, and collaborators. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Technical • Demonstrates knowledge of product management lifecycle and basic software development fundamentals, such as data structures, algorithm design, problem solving, and complexity analysis. • Proficiency in primary tools and methods used in product management, software development, integration and testing; examples include: • Product Management Software: Jira, Asana, Trello, Monday.com, etc. • Customer Feedback: UserVoice, Qualtrics, SurveyMonkey, etc. • Cloud Computing Platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP) • Analytics and Data Visualization: Google Analytics, Mixpanel, Tableau, etc. • Road mapping: Aha!, ProductPlan, Roadmunk, etc. • Prototyping and Wireframing: Sketch, InVision, Adobe XD, Balsamiq, etc. • Integrated Development Environments (IDEs): Visual Studio Code, IntelliJ IDEA, Eclipse, etc. • Version Control Systems: Git, GitHub, GitLab, and Bitbucket, etc. • Automated Testing/Continuous Integration/Continuous Deployment (CI/CD) Tools: Jenkins, CircleCI, Travis CI, GitLab CI, etc. • API Design and Testing Tools: Postman, Swagger (OpenAPI), etc. • Database Management Tools: Oracle, MySQL Workbench, pgAdmin (for PostgreSQL), MongoDB Compass • Application Performance Monitoring (APM) tools: New Relic, AppDynamics, Dynatrace, etc. • Project Management and Issue Tracking: Jira, Asana, etc. • Cloud Development Platforms: AWS Cloud9, Microsoft Visual Studio Online, Google Cloud Shell, etc. Client services, collaboration, communication • Strong client service orientation • Consistently leads effective prioritization and re-prioritization discussions with stakeholder groups • Routinely establishes new projects and collaborations independently • Expert at presenting results persuasively and accurately, verbally or in writing, and in delivering both positive and challenging news • Able to professionally and productively say no when necessary • Works effectively, collaboratively, and proactively across teams and groups, and institutionally • Excellent interpersonal skills; able to interact effectively with all levels of staff and external contacts. • Curious and eager to learn about others’ work and perspectives and to develop deep knowledge of client areas served. • Excellent at identifying and validating the underlying business need behind a request, using a strategic lens to evaluate the need in a larger context and optimally solve the problem • Skillfully influences stakeholders to ask insightful questions and sharpen focus on analyses that will have the highest and broadest impact for DFCI Mindset • Demonstrates self-awareness, professionalism, agility, a strong work ethic, appropriate humility, and the ability to lead through challenging situations • Thinks and acts consistently with a broader “we” mentality, i.e., what’s best for DFCI as a whole vs. self, “my team,” or “my group”, or “my department” • Ability to think strategically and make informed decisions about product direction based on client needs, available funding & resources, and alignment with Institute goals. • Demonstrates adaptability and flexibility. The research landscape is constantly changing and evolving. It is critical that the incumbent is comfortable with change and able to embrace new technologies, methodologies, and agile strategies. SUPERVISORY RESPONSIBILITIES: • Manages a group of 20-40+ FTE or budget equivalent, which includes other people managers. • Manages multiple cross-functional teams and supervises up to 50 additional FTEs via matrix or vendor partnerships. This role does require the direct oversight of managing both outsourced (within the U.S.) and offshore resources (located in other countries). • Assumes client and administrative product and services responsibilities for VP of RIO, as needed. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $242,500.00 - $262,300.00

Lead complex, institute-wide transformation and consulting initiatives, align executive and clinical stakeholders, and manage planning, execution, governance, and a team of up to six. | Requires a bachelor’s degree, eight years of relevant project or strategic experience in healthcare or consulting, three years of leadership experience, and advanced transformation and consulting expertise. | The Director, Transformation Consulting serves as a leader in guiding large-scale transformations. They will be responsible for overseeing multiple complex, ambiguous projects simultaneously. Responsible for collaboratively creating strategic solutions, roadmaps, and organizational assessments, the Director will facilitate and influence C-level executive stakeholder alignment. In partnership with Sr. Directors, the Director will lead the creation, implementation, and ongoing management of a comprehensive function to manage large-scale transformation of Dana-Farber’s proposed new hospital and clinical collaboration. In addition to project work and overall team management, the Director provides internal consulting tools, structure, and mentorship both within and outside of the department and is responsible for ensuring that the work of the planning team is well coordinated with other groups across the Institute and across clinical partners. The Director is responsible for the management and development of up to 6 Planning and Consulting team members. They will lead the planning coordination with BI as well as provide consulting-focused leadership to the Planning and Consulting group and broader Institute. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities Overall: • Drives and manages large-scale organizational change • Directs multiple Institute-wide, highly complex, ambiguous projects simultaneously • Proactively identifies opportunities for Institute-wide internal consulting engagements • Implements expertise with managing complex projects • Directs the identification of value creation opportunities and implements planning structures to realize value • Provides intellectual and thought leadership to the team and organization Hypothesis-Driven Approach to Planning: • Leads teams in using a structured, hypothesis-driven approach to problem solving using analytical tools and frameworks to develop solutions to complex business challenges • Leads analysis, research and projections for complex negotiations and strategic decisions; develops systems to organize and analyze data • Develops business cases for strategic programs and initiatives. • Leads ad hoc research and due diligence relating to new projects and initiatives; translates business and competitive intelligence research back into projects. • Articulates recommendations or options to support a definitive decision Transformation & Execution • Directs the creation, tracking, and execution of project roadmaps that align with project vision and goals • Responsible for implementing and overseeing a project management office focus including program management, tools and methodologies, roadmap development and management, risk mitigation, reporting, interdependency management, resource management, strategic communications, impact creation plan management, financial management, change management, and governance and stakeholder management • Provides insight and advice on how to manage large-scale transformation, and integrates new processes or technologies • Develops the strategy for implementation of transformational changes, including aspects like process optimization, organizational design and innovation • Leads monitoring and support through the transformation process, helping organizations track progress and adjust as necessary • Works with cross-functional teams to understand the impact of changes on different departments and ensure that transformation goals are aligned across the organization • Allocates work to appropriate teams and departments; holds members accountable for follow up; maintains relationships with stakeholders and keeps them up to date on project status. • Leads joint planning efforts with anticipated new clinical partners. • Identifies and highlights likely business and financial impacts associated with program planning or expansion, as well as required implementation support key dependencies, issues, and risks to serve as input to prioritization and planning process. • Leads the planning and execution of executive leadership meetings and retreats as needed to effectively advance the work Stakeholder Management: • Independently interacts with C-level internal and external stakeholders to influence & implement strategic business decisions. • Develops and maintains trust-based relationships with C-level internal and external stakeholders that prioritizes transparent and consistent communication • Builds and maintains consensus with stakeholders on project goals, critical issues, workplan, implications, recommendations, and implementation plan • Develops and secures stakeholder commitment to recommendations and implement plans Consulting Infrastructure: • Collaboratively develops consulting frameworks and approaches that can be leveraged across engagements and fit to purpose to accelerate speed to insights and results • Develops and defines project infrastructure (work plans, timelines, resources, milestones, KPIs, etc.); anticipates, identifies, manages and resolves risks to project status, milestones, timelines; develops and presents updates/metric reports to leadership. • Leads the creation of expectations for teamwork products based on consulting best practices. People Leadership and Staff Supervision: • Builds and develops the project team to ensure maximum performance, by providing purpose, direction, and motivation. • Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment. Knowledge, Skills and Abilities • Advanced leadership and management skills, as well as the ability to work closely and effectively with all levels of the organization • Advanced knowledge of consulting practices and large-scale transformations, as well as deep experience within the healthcare field • Advanced planning, project management, facilitation, and organizational skills, with the demonstrated ability to drive multiple concurrent projects to completion in a complex, deadline-driven environment. • Excellent problem-solving skills • Outstanding verbal and written communication skills with all levels of the organization, notably including senior level executives • Makes independent decisions and oversees actions of others; exercises substantial judgment on behalf of the Institute • Advanced at effectively influencing stakeholders, driving decision-making, and building strong, collaborative relationships • Demonstrated ability to balance multiple agendas and demands • Advanced ability to manage and motivate in a highly complex and changing environment Minimum Job Qualifications • Bachelor’s Degree Required. Master’s degree (MPH, MHA, MBA) strongly preferred • 8 years of relevant project management or strategic experience in a health care and/or consulting environment required • 3 years of leadership experience required License/Certification/Registration Required: n/a Supervisory Responsibilities: • Supervises up to 6 Planning and Consulting team members Patient Contact: None At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $214,900.00 - $242,000.00

Lead enterprise change strategy and a change management center of excellence, oversee major transformation initiatives, and build leaders’ capability to guide and sustain change. | Requires a bachelor’s degree, at least eight years of organizational change management experience, five years leading enterprise transformations and teams, experience integrating change management with PMO processes, and formal OCM methodology certification. | Reporting to the Vice President, Talent Management and People Strategy, the Organizational Change Management Director leads the Institute’s enterprise approach to change in support of strategic priorities, with a particular focus on advancing clinical transformation. This role sets the direction and governance for change adoption across a portfolio of enterprise and operational initiatives, ensuring that clinical, operational, process, technology, and people changes are implemented effectively and sustained over time. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Reporting to the Vice President, Talent Management and People Strategy, the Organizational Change Management Director leads the Institute’s enterprise approach to change in support of strategic priorities, with a particular focus on advancing clinical transformation. This role sets the direction and governance for change readiness across a portfolio of enterprise and operational initiatives, ensuring that clinical, operational, process, technology, and people changes are implemented effectively and sustained over time. The Director leads the Organizational Change Management Center of Excellence and maintains consistent, scalable practices for stakeholder engagement, communications, learning, sponsorship, readiness, and sustainment across programs and functions. Working closely with clinical leaders, HR, PMO, IS, Operations, Finance, and Communications, the Director integrates change readiness into initiative planning and execution to strengthen adoption, reduce implementation risk, and support realization of expected outcomes and benefits. The primary area of focus for the role is building organizational and leadership capability to lead change. The Director equips leaders with the tools, frameworks, coaching, and development needed to effectively sponsor, lead, and sustain transformation within their teams and across the Institute. Through strong partnership, strategic counsel, and measurable change practices, this role helps create the conditions for successful clinical transformation and a stronger, more change-capable organization. Primary Duties and Responsibilities • Continue to grow the Institute’s enterprise change management strategy by continuously improving upon and updating the operating model, and multi-year roadmap for organizational change management, with a strong focus on enabling clinical transformation and other strategic priorities. • Oversee a portfolio of high-impact change initiatives across clinical, operational, process, policy, and technology domains, ensuring effective prioritization, resource alignment, risk mitigation, and sustainable adoption of new ways of working. • Direct the Organizational Change Management Center of Excellence by establishing and advancing enterprise methodologies, standards, tools, and measures, and ensuring change management is embedded in project, program, and transformation planning and delivery. • Build organizational and leadership capability for change through coaching, training, tools, and development that strengthen executive sponsorship, leader readiness, manager effectiveness, and the Institute’s overall capacity to lead and sustain change. • Partner with clinical, operational, and Institute leaders to design and implement people-centered change strategies that support clinical transformation, improve readiness and engagement, and minimize disruption to care delivery, team performance, and business operations. • Serve as a strategic advisor to senior leadership by providing insight on stakeholder impacts, adoption risks, readiness, communications, and benefits realization, while using data, feedback, and change management analytics to guide decisions and continuous improvement. • Supervise staff. Hire, develop, and manage staff to achieve organizational goals. Set clear expectations, deliver feedback, and monitor performance for quality, efficiency, and compliance with policies and procedures. Mentor staff, foster career growth, and cultivate a positive and productive work environment. Knowledge, Skills and Abilities • Advanced knowledge of organizational change management principles, frameworks, and leading practices, with demonstrated ability to apply them in complex, matrixed environments to support enterprise transformation and sustained adoption. • Proven ability to lead large-scale, multi-year change initiatives, particularly those involving clinical transformation, process redesign, technology implementation, and behavior change, with a focus on measurable outcomes and benefits realization. • Strong capability in executive advising, stakeholder engagement, and strategic communication, including the ability to influence senior leaders, build alignment across diverse groups, and tailor messaging for clinical, operational, administrative, and corporate audiences. • Expert analytical and problem-solving skills, including the ability to assess organizational readiness, identify change impacts and risks, interpret adoption and performance data, and use insights to guide decision-making and continuous improvement. • Demonstrated skill in building leadership and organizational change capability through coaching, facilitation, adult learning, and development of tools, training, and resources that enable leaders and teams to lead and sustain change effectively. • Strong business and operational acumen, including knowledge of healthcare environments, project and program delivery approaches, process improvement methods, and the ability to manage multiple priorities, sensitive issues, budgets, and external partnerships with professionalism and sound judgment. Minimum Job Qualifications • Bachelor’s degree in Human Resources, Organizational Development/Design, Organizational/Industrial Psychology, Business Administration, Communications, or a related field required. • Minimum of 8 years of progressively responsible experience in organizational change management within large, complex organizations required. • Minimum of 5 years leading enterprise transformations and managing teams required. • Experience integrating OCM with PMO/project management processes and stage-gates required. • Healthcare or academic medical center experience preferred. • CCMP or comparable credential preferred. PMP/PMI-ACP and Lean/Six Sigma certifications a plus. License/Certification/Registration Required: • Formal OCM methodology certification (e.g., Kotter, Association of Change Management Professionals, PMI-CM or equivalent) required. Supervisory Responsibilities: Yes • Directly supervises a Change Management Consultant. Patient Contact: No At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $188,900.00 - $204,000.00

Lead product strategy, development, and lifecycle management for research platforms while overseeing large product, software engineering, and infrastructure teams. | Requires 15+ years of relevant experience, including 10 years in product management and direct people management, plus leadership of software development teams; biomedical or healthcare experience is preferred. | The Senior Director of Product and Technology leads the strategic planning, development, and implementation of advanced technology platforms and products to support Dana-Farber Cancer Institute’s (DFCI) research community. Reporting to the Vice President of Research Informatics Operations (RIO), this role oversees the design, development, and continuous enhancement of systems that serve basic research labs, clinical trial informatics, research administration, and scientific computing. This role requires expertise in product management, systems integration, IT infrastructure, and data acquisition, with a demonstrated ability to align technology solutions with the operational needs of researchers and the strategic goals of the Institute. The Senior Director manages a large team of product managers, developers, and infrastructure specialists, ensuring the successful delivery of innovative, scalable, and user-centered solutions. This position also collaborates with senior executives, faculty, and research leaders to address the complex needs of the DFCI research community. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. MINIMUM JOB QUALIFICATIONS: Minimum Education: Bachelor’s degree required, ideally in a STEM field. Advanced degree, preferred, ideally in business administration, marketing, computer science, software development or a related field. Minimum Experience: • 15+ years of relevant professional experience, with 10+ in a biomedical or healthcare setting, preferred. • undefined • 10 years of experience in product management, preferably in leadership roles, with a track record of successfully managing and launching products/software platforms in a large-scale enterprise environment. • 10 years of direct people management experience. • 10 years of exceptional planning, strategy, project management, negotiation, and organizational skills, with the demonstrated ability to drive multiple concurrent projects in a complex, deadline-driven environment. • 7 years of building and managing high-performance product management and software development teams. PRIMARY DUTIES AND RESPONSIBILITIES: Strategic Responsibilities • Partners with VP of RIO to develop a clear product and technology strategy and vision, aligning the product roadmap and product goals with the overall Institute goals, market trends, and various client needs. • Oversees the product planning process by leading matrixed, cross-functional teams to prioritize features, define requirements and create roadmaps for every product ensuring a successful product development lifecycle for all research systems and platforms. • Leads a large department of directors, associate directors, product managers, developers, integration developers, quality assurance (QA) analysts, and infrastructure specialists. Ensures the department meets key Institute performance indicators (KPIs)s, identifies operational risks, and provides mitigation strategies. • Determines the strategic value of utilizing sponsored and outsourced staff for specific talent needs. Directly manages technical development resources located in India. • Develops and executes strategy for enterprise data stewardship with DFCI and I&A leadership. Acts as DFCI leader for democratization of data, tools, and analytics and enables stakeholders to embark on that journey. • Collaborates regularly with the Senior Director of Architecture and Strategy to align the overall strategic direction for new product designs within the context of the entire research product landscape. Ensures product innovation initiatives are in harmony with the overall architectural vision and strategic goals of the organization. • Ensures the team regularly identifies opportunities for leveraging AI technologies, including LLMs, to enhance product innovation and streamline research processes. Leadership Responsibilities • Responsible for the design, development, implementation, scalability, and on-going enhancements of over 30 research systems and platforms with more than 14K users at DFCI and various internal and external research collaborating entities, including the DF/HCC. • Provides solutions for all oncology-related work and activities for the DF/HCC. • Oversees the entire lifecycle of the full suite of the product portfolio; from ideation and development to launch and continuous improvement. • Collaborates closely with RIO Account Services leadership, who support the Basic Research & Research Administration, Translational Research and Clinical Trials Research domains, to identify and prioritize solution delivery across the entire research enterprise including multiple departments, labs, and external collaborators. Collaborates with other I&A client-facing leads to provide platform solutions for clinical and business operations, as needed. • Oversees the integration of AI technologies into product management processes, ensuring continuous innovation and alignment with emerging technological advancements. • Ensures the product management teams follow a standardized framework for product roadmaps, release management, security, integration, and hardware. • Collaborates closely with the Bioinformatics, Artificial Intelligence and Data Science Operations (AIOS), Enterprise Analytics, Enterprise Data Warehouse I&A capability teams to provide comprehensive solutions delivery for products and services that require cross-functional support. • Provides product leadership for all research-facing systems and services developed within the Bioinformatics and AIOS. Examples include: the Bioinformatics workbench platform, the AI platform for model development and deployment, and the internal DFCI ChatGPT4 platform. • Assumes direct responsibility for the Engineering team’s efforts by overseeing product managers who are tasked with the development and management of DFCI in-house software solutions. Provides hands-on leadership to guide and support the product management team, ensuring that engineering projects align with organizational goals and deliver optimal results. • Successfully leads enterprise product launches by ensuring the coordination of all key departments. • Collaborates with Office of General Counsel (OGC) and the Belfer Office of Dana-Farber Innovation (BODFI) on creating and maintaining system use and data sharing agreements for outside collaborations. • Leads the development of system architecture to provide rapid data findability and delivery of new data types for researchers. IDE&E/Social Responsibilities • Utilizes Dana-Farber Cancer Institute values to govern decisions, actions, and behaviors. • Demonstrates, strengthens, and embeds inclusive behaviors, and holds team and leaders accountable for the same. • Invests in understanding diverse stakeholder cultures, motivations, and practices to enable consensus-based solutions. Human Resources Management Responsibilities • Responsible for employment decisions. Receives input from direct reports on staffing needs and builds business cases for adding FTEs where appropriate to present at position control meetings. • Fosters a collaborative and innovative work environment that attracts top talent and encourages professional growth. • Teaches/coaches management and leadership skills to develop people managers within the team. Financial Responsibilities • Acts as a responsible steward of DFCI and I&A financial resources. Consistently complies with DFCI and I&A spending and accounting policies. • Develops and manages a budget portfolio of $5 - 10M per year, including capital, operating, and charge back funding; ensures the efficient and effective use of team and departmental resources. Functional Expertise • Establishes enterprise product management best practices and shares these methods with other I&A leaders of product managers providing products and services to non-research stakeholders. • Monitors the industry to stay current on industry trends and latest technology offering to address ever-changing client needs. • Ensures the development of consistent and reliable go-live strategies and processes to enable seamless delivery of new solutions and features to the research community. • Oversees consistent, high-quality deliverables, data assets, and documentation in alignment with group operating model and I&A principles (e.g., FAIR (Findable, Accessible, Interoperable, Reusable)) Communications/Interpersonal Responsibilities • Communicates consistently and proactively with senior level stakeholders and collaborators. • Ensures all department teams provide regular project communication updates through various means: progress reports, status updates at steering committee meetings, departmental updates, etc. • Anticipates and addresses stakeholder concerns and teaches team members how to grow this skill. • Provides inspiration and leadership to team, group, and collaborators. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Technical • Demonstrates knowledge of product management lifecycle and basic software development fundamentals, such as data structures, algorithm design, problem solving, and complexity analysis. • Proficiency in primary tools and methods used in product management, software development, integration and testing; examples include: • Product Management Software: Jira, Asana, Trello, Monday.com, etc. • Customer Feedback: UserVoice, Qualtrics, SurveyMonkey, etc. • Cloud Computing Platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP) • Analytics and Data Visualization: Google Analytics, Mixpanel, Tableau, etc. • Road mapping: Aha!, ProductPlan, Roadmunk, etc. • Prototyping and Wireframing: Sketch, InVision, Adobe XD, Balsamiq, etc. • Integrated Development Environments (IDEs): Visual Studio Code, IntelliJ IDEA, Eclipse, etc. • Version Control Systems: Git, GitHub, GitLab, and Bitbucket, etc. • Automated Testing/Continuous Integration/Continuous Deployment (CI/CD) Tools: Jenkins, CircleCI, Travis CI, GitLab CI, etc. • API Design and Testing Tools: Postman, Swagger (OpenAPI), etc. • Database Management Tools: Oracle, MySQL Workbench, pgAdmin (for PostgreSQL), MongoDB Compass • Application Performance Monitoring (APM) tools: New Relic, AppDynamics, Dynatrace, etc. • Project Management and Issue Tracking: Jira, Asana, etc. • Cloud Development Platforms: AWS Cloud9, Microsoft Visual Studio Online, Google Cloud Shell, etc. Client services, collaboration, communication • Strong client service orientation • Consistently leads effective prioritization and re-prioritization discussions with stakeholder groups • Routinely establishes new projects and collaborations independently • Expert at presenting results persuasively and accurately, verbally or in writing, and in delivering both positive and challenging news • Able to professionally and productively say no when necessary • Works effectively, collaboratively, and proactively across teams and groups, and institutionally • Excellent interpersonal skills; able to interact effectively with all levels of staff and external contacts. • Curious and eager to learn about others’ work and perspectives and to develop deep knowledge of client areas served. • Excellent at identifying and validating the underlying business need behind a request, using a strategic lens to evaluate the need in a larger context and optimally solve the problem • Skillfully influences stakeholders to ask insightful questions and sharpen focus on analyses that will have the highest and broadest impact for DFCI Mindset • Demonstrates self-awareness, professionalism, agility, a strong work ethic, appropriate humility, and the ability to lead through challenging situations • Thinks and acts consistently with a broader “we” mentality, i.e., what’s best for DFCI as a whole vs. self, “my team,” or “my group”, or “my department” • Ability to think strategically and make informed decisions about product direction based on client needs, available funding & resources, and alignment with Institute goals. • Demonstrates adaptability and flexibility. The research landscape is constantly changing and evolving. It is critical that the incumbent is comfortable with change and able to embrace new technologies, methodologies, and agile strategies. SUPERVISORY RESPONSIBILITIES: • Manages a group of 20-40+ FTE or budget equivalent, which includes other people managers. • Manages multiple cross-functional teams and supervises up to 50 additional FTEs via matrix or vendor partnerships. This role does require the direct oversight of managing both outsourced (within the U.S.) and offshore resources (located in other countries). • Assumes client and administrative product and services responsibilities for VP of RIO, as needed. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $242,500.00 - $262,300.00

You would oversee a disease group’s clinical trial portfolio, including regulatory compliance, budgets, data quality, patient enrollment, and research staff. | The posting describes responsibility for clinical-trial operations, regulatory oversight, and staff development but does not state specific years-of-experience or education requirements. | These positions work within the clinical research program and manage the research team in the overall conduct of clinical trials using Good Clinical Practice under the auspices of the Principal Investigator and the Clinical Trials Office. The Clinical Research Manager, in collaboration with the program’s physicians and research nursing staff, are responsible for the design, implementation and evaluation of their program’s clinical research activities (therapeutic and non-therapeutic), all related regulatory and compliance oversight, and direct supervision of their program’s clinical research staff. The Clinical Research Manager is responsible for tracking and complying with clinical trial performance benchmarks; e.g. protocol and regulatory compliance, patient safety, staff development & training and financial goals, as defined by Senior Research Leadership and the DFCI Clinical Trials Office.Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. PRIMARY DUTIES AND RESPONSIBILITIES: Clinical Trials Operations • Clinical Research Managers (CRM) are responsible for the oversight of their disease group’s clinical trial portfolio and all related regulatory, compliance and performance metrics requirements. The CRM will oversee the processing of protocols through DFCI Institutional Review Board (and other institutions’ IRBs) when appropriate. The CRM will collaborate with the DFCI Clinical Trials Office (CTO), the Office for Human Research Studies (OHRS), and the Office of Data Quality (ODQ) to fulfill local and federal requirements governing human clinical trials. • The CRM will Identify and manage operational, logistical, and regulatory challenges related to the conduct of clinical trials and acts as a leader in overseeing their resolution. • The CRM will assist the principal investigator in developing the protocol budget, in collaboration with Research Administration and the Grants and Contracts offices. Work with grant managers and other financial managers in the reporting and accounting of these funds. • Oversees and coordinates the purchase, receipt, inventory and distribution of equipment utilized in the conduct of clinical trials. • In collaboration with clinical research administration and grant managers, may maintain, monitor and reconcile all study and related grant finances. These may include budget development, expenditure tracking, procurement, salary offset worksheets and staffing. • Assists the principal investigator in preparing manuscripts for publication. • The CRM will collaborate with the DFCI CTO, and DF/HCC ODQ to develop study forms, database information, and to establish guidelines for monitoring data quality control for PI Initiated studies / Multi-Center Trials • The CRM will oversee the subject enrollment, protocol treatment and follow-up care processes for protocol patients. • Oversees registration of protocol patients with ODQ or OnCore policies and pharmaceutical company as outlined in protocol. Regulatory & Compliance • Assumes responsibility for essential document compliance for entire portfolio. Implements systems to monitor and ensure regulatory document collection and maintenance compliance. • Assumes responsibilities for all clinical trial reporting requirements; safety event, annual approval, deviations etc. Implements systems to monitor portfolio compliance. • Responsible for the disease group’s transition from paper to electronic regulatory binders. Will maintain per DFCI CTO standards. Data Management & Clinical Trial Monitoring • Assumes responsibilities for data management and compliance for entire portfolio. Maintains schedules and procedures necessary for timely and complete data collection. • Regularly reports data compliance status to key stakeholders; i.e. DFCI PI, study Sponsor, DFCI CTO. Implements corrective action to maintain data compliance when necessary. • Submits required “progress / tracking” reports to key stakeholders, when applicable. Staff Hiring, Supervision, Training & Development • Responsible for the recruitment and oversight of all of the research staff. Ensure that all staff complete required mandatory and ongoing training in a timely manner. Develops and oversees a program specific on-boarding and orientation process and conducts annual performance evaluations and competency assessments of research staff. • Develops a standard supervision schedule with research staff including periodic individual and group supervision meeting. Will develop and agenda, take attendance and document all applicable meetings. • Will communicate all personnel concerns to their immediate supervisor and to DFCI HR partner for the appropriate response and follow up. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster .Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $77,400.00 - $102,800.00

Lead complex institute-wide strategy and transformation projects, providing analysis, roadmaps, stakeholder alignment, and execution oversight. | Requires a bachelor’s degree, at least five years of professional experience including three years in strategic or business planning or consulting, and knowledge of healthcare and large-scale transformation. | Job Profile Summary The Senior Consulting Manager supports large-scale transformations at Dana-Farber as well as planning and decision-making regarding the company’s most critical business issues and strategic priorities. The Senior Consulting Manager employs a hypothesis-driven approach to planning, facilitates Institute leadership decisions on complex topics, provides in-depth analysis, and maintains project structure to drive large-scale organizational change. They will work on multiple highly complex, ambiguous projects simultaneously. May work independently or in partnership with Principal, Director and Senior Directors and may lead small project teams Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities: Overall • Drives large-scale organizational change • Works on multiple Institute-wide, highly complex, ambiguous projects simultaneously • Participates in the identification of value creation opportunities and implements planning structures to realize value Hypothesis-Driven Approach to Planning • Applies a structured, hypothesis-driven approach to problem solving and using analytical tools and frameworks to develop solutions to complex business challenges • Conducts analysis, research and projections for complex negotiations and strategic decisions; develops and implements systems to organize and analyze data • Creates business cases for strategic programs and initiatives • Leads ad hoc research and due diligence relating to new projects and initiatives; translates business and competitive intelligence research back into projects • Articulates recommendations or options to support a definitive decision Transformation & Execution • Creates project roadmaps and workplans that align with project vision and goals • Tracks, reports on, and executes project workplans • Identifies and escalates issues and risks • Manages project management office functions including program management, tools and methodologies, roadmap development and management, risk mitigation, reporting, interdependency management, resource management, strategic communications, impact creation plan management, financial management, change management, and governance and stakeholder management • Works with cross-functional teams to understand the impact of changes on different departments and ensure that transformation goals are aligned across the organization • Collaboratively plans with anticipated new clinical partners • Identifies and highlights likely business and financial impacts associated with program planning or expansion, as well as required implementation dependencies, issues, and risks to serve as input to prioritization and planning process • Conducts impact analyses to assess Institutional/stakeholder readiness for change adoption and applies change management processes and tools to support adoption of change. Supports the design, development, delivery, and management of project/change related communications Stakeholder Management • Works collaboratively with cross-functional teams and interacts independently with staff, mid-level, and executive leaders throughout the organization (including C-Suite) • Builds and maintains consensus with stakeholders on project goals, critical issues, workplan, implications, recommendations, and implementation plan • Develop and secure stakeholder commitment to recommendations and implement plans • Maintains relationships with stakeholders and keeps them up to date on project status Consulting Infrastructure • Collaboratively creates consulting frameworks and approaches that can be leveraged across projects and fit to purpose to accelerate speed to insights and results • Collaboratively develops and defines project infrastructure (work plans, roadmaps, timelines, resources, milestones, KPIs, etc.); anticipates, identifies, manages and resolves risks to project status, milestones, timelines; develops and presents updates/metric reports to leadership • Creates work products based on consulting best practices • Utilizes and continues to improve and refine a standard set of strategy development, consulting, and business planning tools People Leadership • Work collaboratively with department and organizational peers to ensure maximum performance by providing purpose, direction and motivation • May lead small project teams • Contributes to Planning and Consulting staff development, as well as internal departmental process and performance improvement • Models and encourages high level of attention to detail and a commitment to producing high-quality results Knowledge, Skills and Abilities: • Demonstrated ability to work closely and effectively with all levels of the organization • Knowledge of large-scale transformations, strategic planning, and consulting practices, as well as experience within the healthcare field • Excellent planning, project management, facilitation, and organizational skills, with the demonstrated ability to work on multiple concurrent projects simultaneously in a complex, deadline-driven environment • Excellent written and oral communication skills with ability to deliver presentations to a wide variety of audiences –up to and including executive level and C-Suite executives • Excellent problem-solving skills • Role-model results-orientation, teamwork, communication, and interpersonal skills to other members of team • Demonstrated ability to navigate complex and consensus driven environments to facilitate decision making • Ability to effectively design and facilitate large meetings • Ability to deal effectively with highly ambiguous and evolving situations while exhibiting calm presence to stakeholders and team members Minimum Job Qualifications: • Bachelor’s degree required; relevant Master’s degree strongly preferred (MBA, MPH, MHA, MSW). • 5 years of professional work experience, including at least 3 years in strategic planning, business planning, and/or consulting required. Supervisory Responsibilities: None. May provide training and guidance to others, including project team members. Patient Contact: None At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $133,000.00 - $155,700.00

Lead complex oncology program initiatives, coordinate cross-functional stakeholders and working groups, and support research, grant, reporting, communications, and educational activities. | Requires a bachelor's degree and seven years of relevant progressively responsible experience, including four years in program management or comparable roles; project management certification is preferred. | Reporting to the Chief of the Division of Gynecologic Oncology and the Administrative Director, the Program Manager provides operational, administrative, and project support for the Gynecologic Oncology Program and related cancer initiatives. The role works closely with faculty, research leaders, clinical trials teams, finance, philanthropy, patient advocates, and administrative partners to support daily operations, strategic projects, and special initiatives, and may oversee interns and temporary staff. Responsibilities include coordinating disease-focused and research working groups, scheduling meetings, preparing agendas and materials, tracking follow-up items, planning retreats, supporting leadership meetings, developing donor and program materials, and managing digital communications and social media. The Program Manager also supports research and institutional priorities by coordinating grant activities, organizing program meetings, tracking deadlines and deliverables, contributing to reporting and grant development, assisting with manuscripts, reviewing scientific updates, and supporting educational events and other divisional projects. The Program Manager III is responsible for the execution and leadership of complex programs that have a significant impact on departmental or organizational goals. This role involves managing multiple high-priority projects, coordinating cross-functional teams, and ensuring program success through effective stakeholder engagement. The Program Manager will drive strategic initiatives and foster a culture of continuous improvement. Focuses on strategic program outcomes and goals. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities • Scope and Complexity: Lead complex programs with significant organizational impact, involving multiple high-priority projects and cross-functional teams. • Decision Making: Exercise significant decision-making authority in program planning, execution, and resource management, with a focus on strategic outcomes. • Stakeholder Interaction and Communication: Collaborate with senior leadership and external partners to align program objectives with organizational goals and drive success. • Program Leadership: Provide leadership and direction to teams, fostering a culture of excellence and continuous improvement. • Quality Improvement: Implement best practices in quality assurance, developing strategies to optimize processes and continuous improvement. • Documentation: Maintain accurate program documentation and ensure compliance with institutional policies and procedures. • Strategic Planning: Develop and implement strategic plans for program execution, ensuring alignment with institutional priorities and long-term goals. Knowledge, Skills and Abilities • Extensive experience in program management with a proven record of accomplishments. • Strong leadership and strategic thinking skills. • Excellent communication and stakeholder engagement abilities. • Ability to work collaboratively in a team environment. • Proficiency in advanced project management tools and methodologies. • Ability to navigate complex organizational dynamics and drive change. • Ability to manage multiple priorities and adapt to changing circumstances in a fast-paced environment. • Strong analytical skills, with the ability to interpret data and make informed decisions. Minimum Job Qualifications Bachelor's Degree required in Business administration, management, healthcare, or a related field. Experience Required Seven (7) years of relevant experience with progressively increasing responsibility of which at least four (4) years must be in program management OR comparable roles. Experience Preferred Project or Program Management Professional certification (PgMP, PMP, etc.). At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $108,280.00 - $118,915.00

Coordinate and monitor credentialing workflows and support medical staff office operations. | Requires 3 years medical staff credentialing experience, knowledge of billing and credentialing processes, and strong communication skills. | This position's work location is fully remote with the ocassional time onsite as needed. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). The Medical Staff Coordinator II is an experienced individual who will work with the Manager to standardize and improve credentialing workflows. The Medical Staff Coordinator II will provide support and guidance to staff in the Medical Staff Office including answering questions about policies and procedures. They will work in conjunction with the Manager to assist the department in reaching quality goals and support Institute goals (e.g., process cycle times, customer service, efficient processes). Prepares for committee meetings. Assists in managing the flow of information between the OMAPC team, Revenue Cycle, Finance Teams and Credentials Committee, Department Chairs and Program Administrators. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. PRIMARY DUTIES AND RESPONSIBILITIES: • Leads, coordinates, and monitors the review and analysis of practitioner applications and accompanying documents for all credentialing and provider enrollment of physicians and allied health applicants. • Conducts thorough background investigation research and primary source verifications of all components of the application. • Identifies issues that require additional investigation and evaluation, validates discrepancies, and ensures appropriate follow-up with Manager/Supervisor. • Prepares credentials file through completion and presentation to department Chair, Credentials Committee and Medical Executive Committee. Builds and maintains CAQH and other payor files for providers. • Assists Supervisor/Manager with MSEC/MSAC committee presentations and meetings. • Assists Supervisor/Manager with special projects and other duties as needed and may assume certain responsibilities when the Supervisor/Manager is unavailable. • Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Working knowledge of MD-Staff software preferred. • Working knowledge of Microsoft Office software. • Can effectively convey information dealing with complex medical, technical, and legal issues using written and oral communication. • Excellent written and verbal communication skills. • Strong customer service skills and the ability to interact with diverse groups. • Working knowledge of CAQH. • Ability to work with minimal supervision as well as in a team and handle multiple priorities at one time. • Plan and perform a wide variety of duties requiring knowledge of appropriate policies and procedures. • Demonstrate critical thinking and analysis in all responsibilities. • Work effectively as a team member with diverse individuals both within the Institute and externally. SUPERVISORY RESPONSIBILITIES: None MINIMUM JOB QUALIFICATIONS: • High school diploma or equivalent experience; bachelor’s degree preferred. • 3 years’ experience in medical staff services/provider credentialing required. • Knowledge of billing processes, managed care or provider credentialing preferred. • Consistently assigns and updates provider files before any expirables lapse (ACLS/BLS/PALS). At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $63,200.00 - $69,500.00

Manage complex research portfolios and provide grants management support to faculty. | Requires bachelor’s degree and 5 years relevant experience with expertise in grant preparation, portfolio management, compliance, and financial oversight. | The Division of Population Sciences seeks a Senior Research Administrator to work in the McGraw/Patterson Center for Population Sciences. This growing and innovative center is committed to population-based research as a means to detect cancer early, prevent cancer at the community-based level, identify and evaluate cancer risk in high-risk populations, and measure the quality and outcomes of cancer therapy. The Senior Research Administrator will provide grants management support to the faculty in the Division Population Sciences. The award-winning Population Sciences business office includes research administrators, administrative assistants, and program managers from diverse backgrounds with unique experience and expertise. The business office works collaboratively to support faculty conducting dry lab research and we are seeking motivated help to grow our team. The Senior Research Administrator is responsible for the management of complex research portfolios for multiple laboratories and completes work autonomously, updating the department administrator as necessary. The Senior RA serves in a leadership role within the department business office, functioning as a senior resource to peers within the department and across the Institute.The Senior Research Administrator is responsible for a diverse set of funding types including federal, industry, foundation, donor, institutional, chargeback, and clinical trials. The Senior Research Administrator collaborates with and advises faculty and researchers on the preparation of sponsored research applications and/or the financial management of sponsored and institutional funds; and is responsible for problem solving on behalf of the department. The Senior Research Administrator has advanced and specialized expertise and regularly provides guidance and mentorship to colleagues with less experience, in addition to leading training and educational efforts within the Institute.The Senior Research Administrator is responsible for collaborating with Institute central offices such as Research Finance, Accounts Payable, Research Administration, Special Funds, Grants and Contracts, the Clinical Trials Office, Office of General Counsel, and the Innovations Office.In addition to grant management responsibilities, the Senior Research Administrator will manage special projects /assignments either within the department or across departments and will represent the Department at Institutional Committees/ Workgroups. The Senior Research Administrator is expected to partner with Department Leadership and Faculty to set strategy and provide guidance and expertise. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. • The Senior RA is responsible for the following primary functions autonomously with supervisory input as needed • Grant Preparation (pre-award): Responsible for all administrative aspects of grant preparation of sponsored research applications. Review sponsor eligibility and application requirements and ensure applicants understand them, responsible for the entire application excluding scientific content, meet and communicate internal and external deadlines in a strict deadline-driven environment, research funding opportunities for investigators, draft non-scientific materials for proposals, coordinate with administrators and faculty from other departments or organizations to complete proposals, coordinate institutional review of proposals by Grants & Contracts and submission to sponsors, prepare JIT information and responses to other pre-award inquiries. • Portfolio Management (post-award): Responsible for the financial management of sponsored and institutional funds portfolio management. Prepare financial and narrative reports for sponsors while managing and adhering to specified deadlines, provide projection and project summary reports to investigators on a regular basis, ensure spending adheres to budget and sponsor and Institute guidelines, invoice and monitor receivables for clinical trial enrollment when appropriate, establish billing agreements as appropriate, track milestones and receivables for industry agreements. • Procurement: Approve and/or initiate purchase requests for investigators and laboratory members via Purchase Orders and PCard. Verify funds are available, expenses are allowable and correctly allocated in a timely manner. Review and approve bills for core and center services. • Human Resources: Onboarding - conduct financial analysis to determine availability of funding, assist in the development of job descriptions, post positions, approve salary offers, process visa applications and payments as appropriate. Ongoing - process merit, equity and promotions requests. Manage salary allocations in adherence to funding guidelines and availability. Offboarding - manage termination process checklist, process termination paperwork. • Compliance: Partners with faculty and researchers to ensure adherence to internal and external policies. This includes consulting with faculty/OGC/Innovations on MTA, DUA and consulting agreement processes. Also includes advising faculty and researchers and/or referring them to appropriate resources for other compliance issues such as financial conflict of interest and foreign influence. Educate new researchers and manage the federal time and effort process for applicable researchers. Continuous learning and educating of researchers on NIH Grants Policy Statement and DFCI Policies. Review Time and Effort prior to routing to researchers for certification. • Cores, Centers and Chargebacks: Assist in pricing development and annual review of pricing, process monthly billing for internal and external customers, manage funds to ensure revenue meets expenditures. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Computer literacy: Expert with new applications and software programs. Expertise with Excel/Google Sheets preferred • Organization: Extensive experience with electronic document and email file storage. Able to complete projects with expertise, accuracy and on time. Adept at prioritization and managing multiple priorities simultaneously • Customer Service: Provides superb written and verbal communication. Demonstrated expertise with listening, inquiry, follow-up, and problem-solving skills • Critical Thinking: Demonstrated expertise assessing complex situations and developing solutions. Extensive experience analyzing grant data through research, comprehension and application of regulations, policies, and procedures including NIH and other Federal, state and foundation regulations • Financial: Adept with budgeting principles, including projections and the integration of multiple complex awards and types with varying project periods • Teamwork and Collaboration: Adept at cultivating relationships with faculty, research staff, department’s GM team, GM in other departments, and central departments • Institute operations and processes: Adept at directing faculty and researchers to appropriate departmental and institutional resources, including for issues or queries outside the standard scope direct responsibility. In depth knowledge of regulations, policies, and DFCI standard operating procedures (SOPs) • Inclusion, Diversity & Equity: Promotes inclusive community where human differences are valued and celebrated and where all are welcome. Creates an inclusive work environment that engages and retains talent • Able to lead and influence projects within the Department and across the Institute’s research central offices. Independently discusses and troubleshoots complex issues. Shares ideas openly and accurately, and communicates them effectively, both in writing and verbally MINIMUM JOB QUALIFICATIONS: The position prefers a bachelor’s degree and 5 years of relevant experience. SUPERVISORY RESPONSIBILITIES: May advise on the work of others. PATIENT CONTACT: None At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $89,000.00 - $101,100.00

Lead and oversee project and portfolio management functions to align initiatives with institutional strategy and ensure effective resource use. | Requires 8+ years in project/portfolio management leadership, 5+ years people management, PMP or similar certification, and experience in complex organizations. | The Project and Portfolio Management Office Director provides strategic and operational leadership for Dana-Farber’s project and portfolio management function within a complex healthcare, research, and administrative environment. This role establishes and advances enterprise standards for project intake, prioritization, governance, execution, reporting, and continuous improvement to support institutional strategy and effective use of resources. The Director leads a team of project management professionals, oversees portfolio performance, and partners with leaders across Information Services and other departments to ensure initiatives are aligned, appropriately resourced, and delivered with quality, transparency, and accountability. The role requires balancing long-range portfolio planning with day-to-day operational oversight, while strengthening project management capability across the Institute. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities • Provides strategic leadership for the Project and Portfolio Management Office, defining and advancing portfolio governance, project management standards, intake processes, prioritization approaches, and performance expectations that support Dana-Farber’s institutional and departmental goals. • Directs the evaluation, intake, and prioritization of new initiatives in partnership with Information Services and business leaders, ensuring proposed work is supported by clear business cases, defined scope, resource requirements, budget considerations, measurable outcomes, and alignment with strategic priorities. • Oversees the Institute’s project and portfolio management methodology and related tools, establishing consistent practices for project initiation, planning, execution, monitoring, issue escalation, risk management, change control, status reporting, and project closeout, while driving adoption and continuous refinement of these practices. • Leads portfolio oversight activities, including project assignment, capacity planning, workload balancing, dashboard reporting, portfolio reviews, and compliance checks, to promote delivery discipline, transparent decision-making, effective resource utilization, and timely identification of risks, dependencies, and barriers. • Partners with senior leaders, operational stakeholders, and technical teams to ensure projects are sequenced appropriately, interdependencies are understood, governance decisions are documented, and portfolio recommendations reflect organizational strategy, operational realities, and available capabilities. • Builds organizational project and portfolio management capability through coaching, training, mentoring, and communication, including the development of educational resources, lessons learned repositories, and practical guidance that strengthen project management maturity across Information Services and the broader Institute. Training responsibilities include teaching project management core classes as well as related soft skills and tools through DFCI Project University. • Manages relationships with vendors and external partners related to project delivery and project management tools, while also leading staff performance, development, engagement, and accountability to support high-quality service, strong collaboration, and a culture of continuous improvement. • Supervises staff. Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment. Knowledge, Skills and Abilities • Deep knowledge of project, program, and portfolio management reporting tools/ platforms, principles, methodologies, governance models, and best practices, with the ability to apply them effectively in a complex, matrixed environment. • Strong understanding of the full project lifecycle, including business case development, scope definition, scheduling, budgeting, risk and issue management, dependency tracking, change control, benefits realization, and project closeout. • Demonstrated ability to establish, lead, and continuously improve PMO or PPMO functions, including intake processes, governance forums, prioritization frameworks, portfolio reporting, and methodology adoption. • Ability to align portfolios and projects with strategic objectives, operational priorities, and resource constraints, and to recommend appropriate tradeoffs based on institutional needs, capacity, and available capabilities. • Strong leadership skills with demonstrated success managing, coaching, mentoring, and developing project managers and other professionals with varied levels of experience, while promoting accountability, collaboration, and continuous improvement. • Excellent judgment and decision-making skills, including the ability to assess complex situations, identify and mitigate risks, evaluate competing priorities, and escalate issues appropriately. • Strong analytical skills with the ability to interpret project and portfolio data, define performance measures, identify trends, and translate findings into actionable recommendations for leadership. • Excellent written and verbal communication skills, including the ability to present complex information clearly and effectively to executives, managers, technical teams, and cross-functional stakeholders. • Demonstrated ability to influence without direct authority, build consensus, foster collaboration across departments and leadership levels, and facilitate governance and stakeholder discussions to drive clarity and informed decision-making in ambiguous situations. Minimum Job Qualifications • Bachelor's degree required in Business Administration, Healthcare Administration, Information Systems, Project Management, Public Health, Operations Management, or a related field required. Master's degree preferred. • 8 years of progressively responsible experience in project management, portfolio management, PMO leadership, or related operational leadership in a complex organization required. • 5 years of people management experience required. • Experience leading enterprise or department-level project intake, prioritization, governance, resource planning, and portfolio reporting required. • Experience in healthcare, academic medicine, research, or other highly matrixed and regulated environments preferred. • Experience managing technology-enabled, operational, and cross-functional strategic initiatives preferred. License/Certification/Registration Required: • PMP, PgMP, PfMP, PMI-ACP, Lean, Six Sigma, or comparable project/program/portfolio management certification. Supervisory Responsibilities: • Supervises team of Technical Project Management staff (10+). At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $181,200.00 - $199,300.00

Lead digital health innovation projects by assessing needs, conducting research, and implementing solutions across clinical and operational teams. | Requires 8-10 years business or healthcare experience with skills in research, project management, and stakeholder collaboration. | Serving as an internal consultant across Dana-Farber Cancer Institute, the Senior Digital Health Innovation Analyst identifies, evaluates, implements, and optimizes emerging digital health technologies that address business and clinical challenges. As part of the Digital Health Innovation Group (DHIG), this role partners with innovators across Dana-Farber to understand user needs, conduct discovery and applied research, benchmark external trends and leading practices, and translate insights into practical digital health strategies, pilots, and scalable solutions. Reporting to the Senior Manager, DFCI Digital Consulting Services, the Senior Digital Health Innovation Analyst partners across IT, operations, clinical, research, and innovation teams to assess opportunities, improve performance and workflows, and deliver high-impact solutions that enhance patient, provider, and staff experiences and/or create sustainable revenue streams. This position is funded through September 2028, with the potential for extension. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities • Serve as an internal consultant to clinical, research, operational, and administrative teams, leading intake, discovery, and opportunity assessment for digital health innovation; clarify problem statements, user needs, strategic objectives, scope, success metrics, and evaluation approaches. • Partner cross-functionally with clinical, research, operations, IT, compliance, privacy, security, patient-facing, and staff-facing stakeholders to conduct interviews, workshops, workflow observation, and needs assessment; synthesize findings into feasible digital solutions that address business and clinical challenges. • Guide the planning, implementation, and delivery of digital health pilots and solutions, partnering with stakeholders and cross-functional teams to align on approach, timelines, risks, requirements, testing, training, go-live, stabilization, and post-launch optimization to support adoption and operational performance. • Conduct external benchmarking, market scans, literature and industry research, and vendor/partner engagement to evaluate emerging capabilities, compare leading practices, inform solution selection, support demos and RFP processes, and help manage deliverables, performance, and issue resolution. • Develop clear, decision-oriented documentation and implementation artifacts, including research summaries, benchmark findings, recommendations, workflow analyses, requirements, roadmaps, and governance approaches to support adoption, enhancements, delivery planning, and change management. • Analyze qualitative and quantitative data to assess user needs, adoption, experience, outcomes, efficiency, and ROI; synthesize internal findings and external benchmarks into actionable insights and recommendations for leadership and key stakeholders. • Advise stakeholders on alignment with institutional strategy and ensure solutions are evaluated and implemented in accordance with applicable policies, regulatory requirements, and risk considerations, including privacy, HIPAA, security, clinical safety, and data stewardship. Knowledge, Skills and Abilities • Knowledge of primary and secondary research methods used to identify digital health opportunities, including stakeholder interviews, workshop facilitation, workflow observation, process mapping, opportunity mapping, landscape assessment, external benchmarking, and gap analysis; ability to synthesize findings into clear, actionable recommendations. • Skill in eliciting, documenting, and managing business, functional, and non-functional requirements; ability to translate requirements into workflows, user stories, use cases, and acceptance criteria. • Skill in analyzing qualitative and quantitative data; ability to define success metrics and evaluate outcomes related to adoption, user experience, operational efficiency, and return on investment. • Knowledge of end-to-end digital health delivery methodologies, including human-centered design, applied research, prototyping, pilot execution, implementation, post-go-live optimization, change adoption, and benefits realization. • Knowledge of industry trends, emerging technologies, vendor landscapes, peer institution practices, and evolving care and operating models; ability to translate external insights into relevant digital health use cases, strategic options, and implementation recommendations. • Skill in written, visual, and verbal communication; ability to tailor messages for frontline staff, operational stakeholders, and executive audiences. • Skill in managing complex cross-functional projects and programs from discovery through delivery, including charter development, project planning, scheduling, status reporting, dependency tracking, risk and issue management, vendor coordination, implementation readiness, and adoption support. • Ability to prioritize and execute multiple concurrent initiatives with strong follow-through, dependability, and attention to detail. • Skill in stakeholder engagement, meeting facilitation, and consensus-building; ability to negotiate scope, timelines, and expectations, and resolve issues through root-cause analysis and structured problem-solving. • Knowledge of digital health solution readiness requirements, including compliance, accessibility, health literacy, privacy, security, data stewardship, and WCAG standards; skill in using relevant collaboration and delivery tools and methodologies such as Microsoft 365, Smartsheet, Agile, and Lean UX; ability to mentor others and drive continuous process improvement. Minimum Job Qualifications • High school diploma required. Bachelor’s degree in Information Systems, Health Informatics, Healthcare Administration, Public Health, Business, or related field preferred. • 8 – 10 years of experience in business and/or healthcare required. • Proven experience shaping solutions for complex business, clinical, and operational challenges preferred. • Experience leading workshops to align leaders on outcomes and tradeoffs and running hands‑on user research to test assumptions preferred. • Experience advising stakeholders on prioritizing and sequencing work, and making realistic decisions based on feasibility, risk, and value preferred. License/Certification/Registration Required: None Supervisory Responsibilities: No Patient Contact: No At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $106,200.00 - $118,400.00

Lead and oversee compensation, benefits, retirement, and well-being programs including HR Solution Center operations. | Requires 8-12 years HR experience focused on compensation and benefits, 3-6 years leadership, and expertise in total rewards programs. | The Director, Total Rewards is responsible for the strategic and operational leadership of the organization's compensation and benefits programs. Reporting to the Associate Vice President, Total Rewards, this role oversees the day-to-day administration, design, implementation, and continuous improvement of compensation, benefits, retirement, recognition and well-being programs as well as the HR Solution Center. The Director ensures programs remain competitive, equitable, compliant, and aligned with organizational goals while supporting talent attraction, retention, and employee engagement. The Director serves as a key advisor to HR and business leaders on compensation and benefits matters, leveraging market data, workforce analytics, and industry best practices to inform recommendations and program decisions. This role leads a team of compensation and benefits professionals and collaborates closely with Finance, Legal, Payroll, HRIS, and external vendors to ensure effective program delivery, regulatory compliance, and exceptional employee experience. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities • Lead the day-to-day administration, design, and delivery of compensation, benefits, retirement, and well-being programs. • Oversee the HR Solution Center (HRSC) strategy and operations. Ensure high quality delivery standards are met and performance metrics are tracked and reported. • Oversee compensation programs, including job evaluations, salary structures, market pricing, annual compensation planning, and pay practices. • Direct benefits and retirement plan administration, including vendor management, plan operations, employee communications, and open enrollment activities. • Analyze market trends, workforce data, and program metrics to develop recommendations that support organizational and talent strategies. • Partner with HR and business leaders to provide guidance on compensation, benefits, organizational changes, and workforce planning initiatives. • Ensure compliance with applicable compensation, benefits, retirement, and leave regulations while maintaining effective program governance. • Lead process improvement, technology enhancement, and operational efficiency initiatives to improve service delivery and employee experience. • Develop and lead a high-performing Total Rewards team while supporting the execution of departmental goals, budgets, and strategic priorities. Hire, develop, and manage staff to achieve organizational goals. Set clear expectations, deliver feedback, and monitor performance for quality, efficiency, and compliance with policies and procedures. Mentor staff, foster career growth, and cultivate a positive and productive work environment. Knowledge, Skills and Abilities • Comprehensive knowledge of compensation, benefits, retirement, and well-being programs, including program design, administration, and compliance. • Strong understanding of compensation strategy, job evaluation, salary administration, market pricing, and pay equity principles. • Knowledge of federal and state regulations governing compensation, benefits, retirement, and leave programs. • Demonstrated ability to analyze workforce, market, and program data to support decision-making and program effectiveness. • Proven leadership experience managing compensation and benefits functions and developing high-performing teams. • Strong communication, consulting, and relationship-building skills, with the ability to influence stakeholders at all levels. • Experience leading cross-functional initiatives and partnering effectively with HR, Finance, Legal, Payroll, HRIS, and operational leaders. • Demonstrated success driving process improvements, technology enhancements, and operational efficiencies within a complex organization. Minimum Job Qualifications • Bachelor’s degree in Human Resources, Business Administration, Finance, or related field required. Master’s degree (MBA, MHA, or related discipline) preferred. • 8-12 years of progressive HR experience, with a strong focus in compensation, benefits, or total rewards required. • 3–6 years of leadership experience, including managing professionals, programs, and/or functional areas required. • Demonstrated experience with complex total rewards programs in large, matrixed organizations required. • Healthcare or highly regulated industry experience preferred. • Deep experience in compensation and/or benefits design and administration preferred. • Experience leading annual compensation cycles, benefits renewals, or enterprise-wide programs preferred. • Professional certifications such as CCP (Certified Compensation Professional), CEBS (Certified Employee Benefit Specialist), SHRM-SCP, or SPHR preferred. License/Certification/Registration Required: None Supervisory Responsibilities: Yes • Directly oversees total rewards teams. Patient Contact: No At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $192,400.00 - $229,600.00

Lead strategic and operational management of compensation, benefits, retirement, and well-being programs including team leadership and compliance. | Requires 8-12 years progressive HR experience with focus on compensation and benefits, 3-6 years leadership, and strong knowledge of total rewards programs. | The Director, Total Rewards is responsible for the strategic and operational leadership of the organization's compensation and benefits programs. Reporting to the Associate Vice President, Total Rewards, this role oversees the day-to-day administration, design, implementation, and continuous improvement of compensation, benefits, retirement, recognition and well-being programs as well as the HR Solution Center. The Director ensures programs remain competitive, equitable, compliant, and aligned with organizational goals while supporting talent attraction, retention, and employee engagement. The Director serves as a key advisor to HR and business leaders on compensation and benefits matters, leveraging market data, workforce analytics, and industry best practices to inform recommendations and program decisions. This role leads a team of compensation and benefits professionals and collaborates closely with Finance, Legal, Payroll, HRIS, and external vendors to ensure effective program delivery, regulatory compliance, and exceptional employee experience. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities • Lead the day-to-day administration, design, and delivery of compensation, benefits, retirement, and well-being programs. • Oversee the HR Solution Center (HRSC) strategy and operations. Ensure high quality delivery standards are met and performance metrics are tracked and reported. • Oversee compensation programs, including job evaluations, salary structures, market pricing, annual compensation planning, and pay practices. • Direct benefits and retirement plan administration, including vendor management, plan operations, employee communications, and open enrollment activities. • Analyze market trends, workforce data, and program metrics to develop recommendations that support organizational and talent strategies. • Partner with HR and business leaders to provide guidance on compensation, benefits, organizational changes, and workforce planning initiatives. • Ensure compliance with applicable compensation, benefits, retirement, and leave regulations while maintaining effective program governance. • Lead process improvement, technology enhancement, and operational efficiency initiatives to improve service delivery and employee experience. • Develop and lead a high-performing Total Rewards team while supporting the execution of departmental goals, budgets, and strategic priorities. Hire, develop, and manage staff to achieve organizational goals. Set clear expectations, deliver feedback, and monitor performance for quality, efficiency, and compliance with policies and procedures. Mentor staff, foster career growth, and cultivate a positive and productive work environment. Knowledge, Skills and Abilities • Comprehensive knowledge of compensation, benefits, retirement, and well-being programs, including program design, administration, and compliance. • Strong understanding of compensation strategy, job evaluation, salary administration, market pricing, and pay equity principles. • Knowledge of federal and state regulations governing compensation, benefits, retirement, and leave programs. • Demonstrated ability to analyze workforce, market, and program data to support decision-making and program effectiveness. • Proven leadership experience managing compensation and benefits functions and developing high-performing teams. • Strong communication, consulting, and relationship-building skills, with the ability to influence stakeholders at all levels. • Experience leading cross-functional initiatives and partnering effectively with HR, Finance, Legal, Payroll, HRIS, and operational leaders. • Demonstrated success driving process improvements, technology enhancements, and operational efficiencies within a complex organization. Minimum Job Qualifications • Bachelor’s degree in Human Resources, Business Administration, Finance, or related field required. Master’s degree (MBA, MHA, or related discipline) preferred. • 8-12 years of progressive HR experience, with a strong focus in compensation, benefits, or total rewards required. • 3–6 years of leadership experience, including managing professionals, programs, and/or functional areas required. • Demonstrated experience with complex total rewards programs in large, matrixed organizations required. • Healthcare or highly regulated industry experience preferred. • Deep experience in compensation and/or benefits design and administration preferred. • Experience leading annual compensation cycles, benefits renewals, or enterprise-wide programs preferred. • Professional certifications such as CCP (Certified Compensation Professional), CEBS (Certified Employee Benefit Specialist), SHRM-SCP, or SPHR preferred. License/Certification/Registration Required: None Supervisory Responsibilities: Yes • Directly oversees total rewards teams. Patient Contact: No At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $192,400.00 - $229,600.00

Lead strategic and operational management of compensation, benefits, retirement, and well-being programs including team leadership and compliance. | Requires 8-12 years HR experience focused on compensation and benefits, 3-6 years leadership, and expertise in complex total rewards programs. | The Director, Total Rewards is responsible for the strategic and operational leadership of the organization's compensation and benefits programs. Reporting to the Associate Vice President, Total Rewards, this role oversees the day-to-day administration, design, implementation, and continuous improvement of compensation, benefits, retirement, recognition and well-being programs as well as the HR Solution Center. The Director ensures programs remain competitive, equitable, compliant, and aligned with organizational goals while supporting talent attraction, retention, and employee engagement. The Director serves as a key advisor to HR and business leaders on compensation and benefits matters, leveraging market data, workforce analytics, and industry best practices to inform recommendations and program decisions. This role leads a team of compensation and benefits professionals and collaborates closely with Finance, Legal, Payroll, HRIS, and external vendors to ensure effective program delivery, regulatory compliance, and exceptional employee experience. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities • Lead the day-to-day administration, design, and delivery of compensation, benefits, retirement, and well-being programs. • Oversee the HR Solution Center (HRSC) strategy and operations. Ensure high quality delivery standards are met and performance metrics are tracked and reported. • Oversee compensation programs, including job evaluations, salary structures, market pricing, annual compensation planning, and pay practices. • Direct benefits and retirement plan administration, including vendor management, plan operations, employee communications, and open enrollment activities. • Analyze market trends, workforce data, and program metrics to develop recommendations that support organizational and talent strategies. • Partner with HR and business leaders to provide guidance on compensation, benefits, organizational changes, and workforce planning initiatives. • Ensure compliance with applicable compensation, benefits, retirement, and leave regulations while maintaining effective program governance. • Lead process improvement, technology enhancement, and operational efficiency initiatives to improve service delivery and employee experience. • Develop and lead a high-performing Total Rewards team while supporting the execution of departmental goals, budgets, and strategic priorities. Hire, develop, and manage staff to achieve organizational goals. Set clear expectations, deliver feedback, and monitor performance for quality, efficiency, and compliance with policies and procedures. Mentor staff, foster career growth, and cultivate a positive and productive work environment. Knowledge, Skills and Abilities • Comprehensive knowledge of compensation, benefits, retirement, and well-being programs, including program design, administration, and compliance. • Strong understanding of compensation strategy, job evaluation, salary administration, market pricing, and pay equity principles. • Knowledge of federal and state regulations governing compensation, benefits, retirement, and leave programs. • Demonstrated ability to analyze workforce, market, and program data to support decision-making and program effectiveness. • Proven leadership experience managing compensation and benefits functions and developing high-performing teams. • Strong communication, consulting, and relationship-building skills, with the ability to influence stakeholders at all levels. • Experience leading cross-functional initiatives and partnering effectively with HR, Finance, Legal, Payroll, HRIS, and operational leaders. • Demonstrated success driving process improvements, technology enhancements, and operational efficiencies within a complex organization. Minimum Job Qualifications • Bachelor’s degree in Human Resources, Business Administration, Finance, or related field required. Master’s degree (MBA, MHA, or related discipline) preferred. • 8-12 years of progressive HR experience, with a strong focus in compensation, benefits, or total rewards required. • 3–6 years of leadership experience, including managing professionals, programs, and/or functional areas required. • Demonstrated experience with complex total rewards programs in large, matrixed organizations required. • Healthcare or highly regulated industry experience preferred. • Deep experience in compensation and/or benefits design and administration preferred. • Experience leading annual compensation cycles, benefits renewals, or enterprise-wide programs preferred. • Professional certifications such as CCP (Certified Compensation Professional), CEBS (Certified Employee Benefit Specialist), SHRM-SCP, or SPHR preferred. License/Certification/Registration Required: None Supervisory Responsibilities: Yes • Directly oversees total rewards teams. Patient Contact: No At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $192,400.00 - $229,600.00

Lead and manage compensation, benefits, retirement, and well-being programs including HR service center operations. | Requires 8-12 years HR experience focused on compensation and benefits, 3-6 years leadership, and expertise in complex total rewards programs. | The Director, Total Rewards is responsible for the strategic and operational leadership of the organization's compensation and benefits programs. Reporting to the Associate Vice President, Total Rewards, this role oversees the day-to-day administration, design, implementation, and continuous improvement of compensation, benefits, retirement, recognition and well-being programs as well as the HR Solution Center. The Director ensures programs remain competitive, equitable, compliant, and aligned with organizational goals while supporting talent attraction, retention, and employee engagement. The Director serves as a key advisor to HR and business leaders on compensation and benefits matters, leveraging market data, workforce analytics, and industry best practices to inform recommendations and program decisions. This role leads a team of compensation and benefits professionals and collaborates closely with Finance, Legal, Payroll, HRIS, and external vendors to ensure effective program delivery, regulatory compliance, and exceptional employee experience. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Primary Duties and Responsibilities • Lead the day-to-day administration, design, and delivery of compensation, benefits, retirement, and well-being programs. • Oversee the HR Solution Center (HRSC) strategy and operations. Ensure high quality delivery standards are met and performance metrics are tracked and reported. • Oversee compensation programs, including job evaluations, salary structures, market pricing, annual compensation planning, and pay practices. • Direct benefits and retirement plan administration, including vendor management, plan operations, employee communications, and open enrollment activities. • Analyze market trends, workforce data, and program metrics to develop recommendations that support organizational and talent strategies. • Partner with HR and business leaders to provide guidance on compensation, benefits, organizational changes, and workforce planning initiatives. • Ensure compliance with applicable compensation, benefits, retirement, and leave regulations while maintaining effective program governance. • Lead process improvement, technology enhancement, and operational efficiency initiatives to improve service delivery and employee experience. • Develop and lead a high-performing Total Rewards team while supporting the execution of departmental goals, budgets, and strategic priorities. Hire, develop, and manage staff to achieve organizational goals. Set clear expectations, deliver feedback, and monitor performance for quality, efficiency, and compliance with policies and procedures. Mentor staff, foster career growth, and cultivate a positive and productive work environment. Knowledge, Skills and Abilities • Comprehensive knowledge of compensation, benefits, retirement, and well-being programs, including program design, administration, and compliance. • Strong understanding of compensation strategy, job evaluation, salary administration, market pricing, and pay equity principles. • Knowledge of federal and state regulations governing compensation, benefits, retirement, and leave programs. • Demonstrated ability to analyze workforce, market, and program data to support decision-making and program effectiveness. • Proven leadership experience managing compensation and benefits functions and developing high-performing teams. • Strong communication, consulting, and relationship-building skills, with the ability to influence stakeholders at all levels. • Experience leading cross-functional initiatives and partnering effectively with HR, Finance, Legal, Payroll, HRIS, and operational leaders. • Demonstrated success driving process improvements, technology enhancements, and operational efficiencies within a complex organization. Minimum Job Qualifications • Bachelor’s degree in Human Resources, Business Administration, Finance, or related field required. Master’s degree (MBA, MHA, or related discipline) preferred. • 8-12 years of progressive HR experience, with a strong focus in compensation, benefits, or total rewards required. • 3–6 years of leadership experience, including managing professionals, programs, and/or functional areas required. • Demonstrated experience with complex total rewards programs in large, matrixed organizations required. • Healthcare or highly regulated industry experience preferred. • Deep experience in compensation and/or benefits design and administration preferred. • Experience leading annual compensation cycles, benefits renewals, or enterprise-wide programs preferred. • Professional certifications such as CCP (Certified Compensation Professional), CEBS (Certified Employee Benefit Specialist), SHRM-SCP, or SPHR preferred. License/Certification/Registration Required: None Supervisory Responsibilities: Yes • Directly oversees total rewards teams. Patient Contact: No At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $192,400.00 - $229,600.00

Lead enterprise application operations focusing on Workday and UKG platforms to ensure system stability, performance, and compliance. | 10+ years in ERP management or operations with hands-on experience in Workday, UKG, or similar enterprise platforms and proven leadership in service management. | The Director of Business Application Operations is responsible for the stability, performance, and ongoing enhancement of DFCI’s enterprise applications, with a strategic emphasis on Workday and UKG. This role ensures the secure and reliable operation of critical systems supporting HR, Finance, Supply Chain, Operations, and Workforce Management for more than 14,000 users. The Director drives operational excellence by streamlining processes, supporting platform innovation, and ensuring compliance with regulatory and institutional requirements. As a strategic partner to both IT and business stakeholders, this leader helps extend best practices in support, optimization, and business relationship management across the broader application portfolio. This is a key leadership role for someone passionate about operational reliability, user satisfaction, and enabling digital transformation at scale. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. PRIMARY DUTIES AND RESPONSIBILITIES: Application Operations Leadership • Lead day-to-day operations and support for Workday, UKG, and other enterprise platforms, ensuring system performance, availability, and scalability • Drive continuous improvement through process optimization, service standardization, and proactive monitoring Release and Change Lifecycle Management • Manage enterprise release and change lifecycles, minimizing disruption while maximizing platform adoption and value • Implement robust change control and readiness processes, ensuring all system modifications are vetted, tested, and communicated across stakeholders High-Performance Team Leadership • Build and lead a high-performing team, fostering a culture of accountability, innovation, and customer-focused service • Define and communicate clear expectations, provide regular constructive feedback, and evaluate performance against objectives. Oversee team’s compliance with organizational policies and procedures. Monitor work for efficiency, effectiveness, and quality. Work with senior management and Human Resources to address performance issues, as appropriate. Promote and foster a healthy and productive work environment within the team and with groups across the Institute Strategic Business Engagement • Serve as a strategic advisor to business leaders, aligning technology roadmaps with organizational priorities and transformation goals. Compliance, Risk, and Integration Management • Oversee governance, compliance, and risk practices to ensure data integrity, security, and alignment with regulatory standards • Collaborate with technical teams and vendors to maintain reliable system integrations KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Deep experience supporting enterprise platforms like Workday and UKG, with a focus on performance, reliability, and continuous improvement • Proven ability to lead support operations, including incident management, user support, and service model development • Skilled in change control, release management, and KPI tracking to ensure smooth deployments and measurable service effectiveness • Strong collaboration and communication skills for partnering with technical teams and business stakeholders • Experienced in leading high-performing support teams and using data-driven insights to drive process improvements and automation MINIMUM JOB QUALIFICATIONS: Minimum Education: Bachelor’s degree required in a relevant field. Minimum Experience: 10 years of experience in ERP management or operations, preferably in healthcare or other highly regulated, complex environments. Hands-on experience with Workday, UKG, or comparable enterprise platforms such as Oracle, SAP, or PeopleSoft. Proven experience in service management for complex business applications, such as ERP, CRM, HRIS, or financial systems. SUPERVISORY RESPONSIBILITIES: This role has direct leadership responsibility for a team of system analysts for the Workday and UKG platforms. The Director will oversee hiring, coaching, performance management, resource allocation, and professional development, while fostering a high-performing, collaborative, and customer-focused team culture. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $183,600.00 - $208,400.00