Cynet Systems

Manage AI tools repository and coordinate AI skill lifecycle including quality and governance. | 7+ years technical program management with AI tool experience, strong communication, and Agile knowledge. | Job Overview: Pay Range: $122.58hr - $127.58hr Requirement/Must Have: - 7+ years of experience in technical program management with a proven track record of success. - Demonstrable experience working with AI tools, including prompt engineering, LLM-based product development, or AI workflow automation. - Strong instinct for where AI adds genuine value versus where it introduces risk. - Exceptional written communication skills with the ability to translate complex operational workflows into clear, precise, structured documentation. - Experience designing and running quality or evaluation frameworks. - Strong program management instincts with the ability to manage a portfolio of work across multiple stakeholders. - Hands-on, working knowledge of software product development life-cycle and methodologies. - Specific experience with Agile is preferred. Responsibilities: - Build and steward the AI Tools Repository at the intersection of AI product operations, knowledge management, and quality assurance. - Partner with product managers, engineers, operations leads, and frontline teams to turn institutional knowledge into reusable, verified, production-grade AI tools. - Own the full skills lifecycle including creation, verification, maintenance, and quality management. - Present creative ideas and prototypes of new skills to target audiences for feedback and implementation. - Define standards and governance models for the repository and run evaluation frameworks to ensure AI tool quality. - Coordinate and conduct the development, testing, and implementation of AI skills and tools for internal teams. - Define and steward the AI tools submission lifecycle including standardized templates and acceptance criteria. - Design and operate a structured AI tool evaluation framework by defining test cases and pass/fail standards. - Monitor the ongoing health of the repository for use cases that become stale, inaccurate, or redundant. - Maintain a version history and changelog for every AI tool to enable rollback and audit. - Establish clear deprecation criteria and processes for retiring tools that no longer deliver value. - Define and own the AI tooling governance model including naming conventions, metadata standards, and access controls. - Create and maintain a skills catalogue with clear documentation of purpose, inputs/outputs, and limitations. - Run regular repository audits and produce health reports tracking coverage, quality scores, and adoption trends. - Champion responsible AI practices ensuring skills include appropriate guardrails and human-in-the-loop checkpoints. - Collaborate with leadership to run training sessions and produce communications to ensure alignment with the broader organization. Nice to Have: - Experience in a customer support, trust, or operations organization at a technology company. - Understanding of data quality principles and experience working with analytics or data science teams to instrument impact metrics. Skills: - Technical Program Management. - AI Tools. - Prompt Engineering. - LLM-based Product Development. - AI Workflow Automation. - Quality Frameworks. - Evaluation Frameworks. - Software Product Development Life-cycle. - Agile. - Stakeholder Management. - Documentation. - Governance Models. Qualification And Education: - 7+ years of experience in technical program management. Benefits: Our Benefits Include: - Medical, Dental, and Vision Insurance - 401(k) Retirement Plan - Health Savings Account (HSA) - Disability Insurance (Short-Term and Long-Term) - Life and AD&D Insurance - Paid Sick Leave (where required by applicable state or local law) - Supplemental Insurance Plans - Identity Theft Protection - Pet Insurance - Employee Wellness Programs - Employee Assistance Program (EAP) - Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Design, install, configure, maintain, and troubleshoot managed file transfer systems and server infrastructure. | Requires 5-7+ years IT infrastructure experience, knowledge of Linux/Windows servers, network protocols, MFT solutions, and scripting skills. | Job Overview: Pay Range: $81.22hr - $86.22hr Requirement/Must Have: - Bachelor’s degree in Computer Science, Information Technology, or related field (equivalent experience accepted in lieu of degree). - Strong knowledge of Linux/Unix and Windows Server administration. - Understanding of TCP/IP, DNS, firewalls, load balancers, and network security. - Basic SQL knowledge for querying transfer logs/status. - Knowledge of PGP/GPG encryption, SSH key management, and certificate management (SSL/TLS). - Direct experience configuring and maintaining MFT solutions. - Background in troubleshooting failed transfers and diagnosing connectivity issues. - On-call availability for after-hours support. - Experience with change management processes. - Experience with vendor/partner onboarding for file transfer setups. Responsibilities: - Deploys the release of new technologies as well as designs, installs, configures, maintains and performs system integration testing of PC/server operating systems, related utilities and hardware. - Responsible for trouble shooting server problems as reported by users. - Researches, evaluates and recommends software and hardware products. - Supports Web access and electronic messaging services and maintains a secure systems environment. - Provides new hardware specifications to users based on application needs and anticipated growth, installs new servers and maintains the server infrastructure. Nice to Have: - Relevant technical certifications. - Vendor-specific certifications such as IBM Sterling or Axway certifications. - ITIL Foundation certification. - Certifications in relevant OS platforms (Linux, Microsoft). - Experience with monitoring/alerting tools such as Client , Nagios, or SolarWinds. Skills: - SFTP. - FTP/FTPS. - HTTP/HTTPS. - IBM Sterling File Gateway. - Axway. - Sterling Secure Proxy. - Sterling Connect Direct. - Shell scripting. - Bash. - PowerShell. - Python. - Perl. - Control-M. - AutoSys. - Cron. - Strong troubleshooting and analytical skills. - Attention to detail. - Strong verbal and written communication skills. - Ability to communicate effectively with stakeholders. Qualification And Education: - 5-7+ years in IT infrastructure, systems administration, or a similar technical role. Benefits: Our Benefits Include: - Medical, Dental, and Vision Insurance - 401(k) Retirement Plan - Health Savings Account (HSA) - Disability Insurance (Short-Term and Long-Term) - Life and AD&D Insurance - Paid Sick Leave (where required by applicable state or local law) - Supplemental Insurance Plans - Identity Theft Protection - Pet Insurance - Employee Wellness Programs - Employee Assistance Program (EAP) - Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.