Culligan International

Provide technical support and training for Culligan products to key customers, including troubleshooting, installation supervision, and quality reporting within a regional territory. | Requires 5 years of water treatment industry experience, mechanical and electrical troubleshooting skills, proficiency with Microsoft Office, and ability to conduct product training. | The Regional Technical Advisor and Trainer will be responsible for the technical support of key Culligan customers within a geographic area (including Texas, Dallas area) including; troubleshooting assistance, product & water technology training, quality reporting, C&I project assistance, product field testing, and matters of customer satisfaction. Culligan key customers include; franchise dealerships, Industrial end-users, National Accounts, mechanical contractors, and partners in retail products. Support of Culligan products includes standard Culligan-branded products, modified-standard equipment, special engineered systems, and alternative channel products. Specific Job Function: • Report regularly on support provided in the region as well as travel-related expenditures. • Schedule and conduct regular product training meetings and seminars for dealership associates including service, sales and office staff. • Conduct periodic Certification Training at Rosemont World Headquarters for Household and Commercial focus areas. • Provide on-site product support, installation supervision, and operator training on Commercial and Industrial products. • Participate in two-way communication on product and service-related information Quality Assurance and Product Management. • Support sales growth opportunities through teamwork with Regional Sales Managers, Commercial Sales Managers, and National Accounts teams. • Other duties as assigned. Requirements: • High School Diploma or GED required; College or technical degree preferred. • Experience: 5 years in the water treatment industry. • Classroom instructor or teacher is highly desirable. • Proficient computer skills and experience with Microsoft Office (Outlook, Excel, Word) • Strong mathematical skills required including understanding of reference materials such as tables and charts. • Ability to read and understand plumbing, piping and electrical wiring diagrams • Good mechanical aptitude required; must be able to detect cause of failure in water treatment system components. Experience in troubleshooting simple electrical circuits using handheld meters. Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position. Resourcefulness Customer Focus Team Player Organization/Planning Passion Integrity Independence Accountability Communication Technical Skills