CSI

Lead product strategy and execution for Document Storage and Business Intelligence products, collaborating across teams and managing product lifecycle. | Requires 10+ years in product management, leadership skills, and familiarity with BSA/AML regulations, which are not reflected in your experience. | Job Description: Shape the Future of Intelligent Banking Solutions At CSI, we’re building products that power financial institutions and help our customers operate smarter, safer, and more efficiently. We’re looking for a Director of Product Management to lead the strategy, execution, and evolution of our Document Storage and Business Intelligence product portfolio. In this highly visible player‑coach role, you’ll define product vision, drive measurable business outcomes, and lead a talented team of product managers—while remaining hands‑on with at least one product. This is an opportunity to influence direction, accelerate growth, and make a real impact across CSI and our customer community. What You’ll Do Strategic Leadership & Product Vision Own the end‑to‑end product strategy for our Document Storage and Business Intelligence offerings—from concept through delivery and ongoing optimization Translate market needs, customer feedback, and regulatory requirements into a clear product vision, roadmap, and prioritized backlog Establish a path to revenue growth and profitability across the full product line Drive consistent delivery against the roadmap, targeting 90%+ feature delivery Execution & Cross‑Functional Collaboration Partner closely with Engineering, Compliance, Product Marketing, Sales, and Customer Support to ensure successful product launches and adoption Collaborate with third‑party vendors and providers to extend and enhance product capabilities Ensure products meet regulatory and compliance standards, including BSA/AML considerations Influence SDLC processes and agile best practices to improve delivery outcomes Customer & Market Engagement Serve as a trusted subject matter expert, providing consultative guidance to customers and stakeholders Represent CSI as a product and industry leader in customer conversations, industry events, and thought leadership opportunities Leverage market research and competitive insights to continuously refine product strategy People & Team Leadership Lead, coach, and develop a team of Product Managers aligned to strategic objectives Foster a culture of ownership, learning, and iteration Support career growth, skill development, and high performance across the product team Act as a change catalyst, influencing product thinking across the organization Business & Financial Ownership Develop business cases and prepare budgets for senior leadership review Manage assigned cost centers and ensure responsible expense control Align product investments with long‑term business goals What Success Looks Like in Year One A clear, actionable product vision and roadmap for Document Storage and BI Strong backlog discipline and predictable delivery across products Progress toward measurable revenue growth and margin improvement A high‑performing, engaged product management team What You Bring Experience & Education 10+ years of Product Management (or equivalent) experience in a product‑centric environment Experience leading and developing product or technical teams Strong familiarity with BSA/AML regulatory requirements Bachelor’s degree or equivalent practical experience Skills & Competencies Strategic and analytical thinker with strong business acumen Excellent communication and stakeholder‑management skills Proven leadership and decision‑making ability Comfort operating independently in a consultative, self‑directed role Strong relationship‑building skills across all levels of an organization Travel up to 15% As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs. For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com) Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future. Are you a current CSI employee? Please visit the Internal Career Site to view and apply for internal opportunities. As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com

Support strategic initiatives related to payment products and network partners, translating customer pain points into feature requirements. Collaborate with cross-functional teams to prioritize the product backlog and ensure delivery of network mandates. | 1-3 years of experience in Product Management or a similar role is required, along with knowledge in the Payments space. Candidates should possess a customer-first mindset and the ability to communicate effectively across business and technical audiences. | Job Description: Payment Networks, Product Analyst (Product Management Team) Location: Remote Team: Product Management – Payments & Network Partnerships About the Role: Are you a driven product professional ready to accelerate your career in a high-growth, high-impact role? Our Payment Networks team is looking for a Product Analyst to support the product team and roadmap by understanding current market problems, data collection and analysis; to find innovative solutions based on research and analysis. This role is ideal for someone with a product mindset, ready to work across cross-functional teams and bring network-related initiatives to life! We’re seeking someone passionate about Payments in the Fintech Banking space. Leveraging product management experience with Payment's exposure in areas such as Card, Real-Time Payments, and leveraging existing infrastructure to create customer-focused products. This is your chance to do the work of a Product Manager, in a fast-paced environment that values speed, ownership, and outcomes over titles. What You’ll Do Support strategic initiatives tied to our payment products and payment network partners. Translate customer pain points into feature requirements and help define solutions that scale. Own and update product artifacts in Aha!, including feature documentation, roadmaps, and release plans. Track and support delivery of network mandates and regulatory requirements. Collaborate with Product Managers, Engineering, and external partners on quarterly reporting and go-to-market planning. Help prioritize the product backlog with a clear understanding of business impact and technical dependencies. Leverage the offerings of card and real-time payment networks to build differentiated customer experiences. What You Bring 1–3 years of experience in Product Management, Product Analysis, or a similar role (open to more experienced PMs looking for faster growth opportunities). Knowledge and experience in the Payments space. Experience documenting requirements and writing feature specs in tools like Aha!, A natural curiosity and customer-first mindset—you ask “why” before “how.” Comfort working with ambiguity, iterating quickly, and balancing multiple priorities. An ability to communicate clearly across business and technical audiences. Why Join Us? Accelerate your career faster than you could at traditional fintech institutions and larger banks. Be at the front lines of modernizing payment systems and working on high-impact network projects. Work with a collaborative team of builders who value autonomy, learning, and growth. Gain visibility and ownership typically reserved for senior roles. Nice-to-Haves Familiarity with payment standards, card schemes, or regulatory environments. Background working in a Fintech, Payment Service Provider, or Network-focused product org. Experience with product delivery lifecycle from ideation to production release. Access to hands-on mentorship from experienced Product Leader This is a high-growth, high-ownership role intentionally positioned for those seeking fast-tracked career acceleration. As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs. For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com) Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future. Are you a current CSI employee? Please visit the Internal Career Site to view and apply for internal opportunities. As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com

Manage digital banking software implementations including data conversion, application setup, testing, training, and post-implementation support to ensure successful customer transitions. | Bachelor’s degree or equivalent, 2+ years relevant experience, strong Microsoft Excel skills, general banking knowledge preferred, excellent communication and organizational skills, ability to travel up to 25%. | Job Description: Summary As a Digital Banking Implementation Specialist, you’ll play a key role in delivering CSI’s digital banking solutions to new and existing customers. You’ll manage implementations for lower-complexity software and smaller clients, including new conversions, cross-sell opportunities, and mergers. This role involves customer data conversion, application configuration, and go-live support to ensure a smooth transition and high customer satisfaction. Key Responsibilities Serve as the primary point of contact for customers during implementation. Introduce CSI digital banking solutions and define implementation requirements. Conduct data gathering meetings to clarify data movement and application setup. Configure applications and lead test review meetings with customer banks. Provide post-implementation support and ensure successful go live. Stay current on product updates and enhancements. Success Measures Accurate data conversion and complete product configuration. Effective customer training and support throughout the transition. High customer satisfaction and successful implementation outcomes. Qualifications Bachelor’s degree or equivalent experience. Minimum of 2 years of relevant work experience. Strong proficiency in Microsoft Excel (required). General banking/accounting knowledge (preferred). Excellent communication and organizational skills. Ability to work independently and collaboratively in a fast-paced environment. Proactive, accountable, and eager to learn. Solid knowledge of Microsoft Office Suite. Must Be Willing to Travel Up to 25% As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs. For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com) Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future. Are you a current CSI employee? Please visit the Internal Career Site to view and apply for internal opportunities. As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com