CSI

Manage digital banking software implementations, configure applications, and support clients during go-live to ensure successful transitions. | Requires a bachelor's degree or equivalent experience, at least 2 years in relevant work, proficiency in Microsoft Excel, and good communication skills. | Job Description: Summary As a Digital Banking Implementation Specialist, you’ll play a key role in delivering CSI’s digital banking solutions to new and existing customers. You’ll manage implementations for lower-complexity software and smaller clients, including new conversions, cross-sell opportunities, and mergers. This role involves customer data conversion, application configuration, and go-live support to ensure a smooth transition and high customer satisfaction. Key Responsibilities • Serve as the primary point of contact for customers during implementation. • Introduce CSI digital banking solutions and define implementation requirements. • Conduct data gathering meetings to clarify data movement and application setup. • Configure applications and lead test review meetings with customer banks. • Provide post-implementation support and ensure successful go live. • Stay current on product updates and enhancements. Success Measures • Accurate data conversion and complete product configuration. • Effective customer training and support throughout the transition. • High customer satisfaction and successful implementation outcomes. Qualifications • Bachelor’s degree or equivalent experience. • Minimum of 2 years of relevant work experience. • Strong proficiency in Microsoft Excel (required). • General banking/accounting knowledge (preferred). • Excellent communication and organizational skills. • Ability to work independently and collaboratively in a fast-paced environment. • Proactive, accountable, and eager to learn. • Solid knowledge of Microsoft Office Suite. Must Be Willing to Travel Up to 25% As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs. For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com) Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.

Execute go-to-market strategies, oversee product lifecycle, analyze market trends, develop roadmaps, ensure compliance, and collaborate across teams. | Experience in payment products industry, product management, market research, cross-functional collaboration, and familiarity with tools like Aha!. | Job Description: Title of position: Product Manager – ACH-Payments Network Location of position: Remote Team: Product Management – Payments & Network Partnerships In this role, you have the opportunity to play a pivotal role in go-to-market execution of CSI’s Payment Products. Executing product strategy, understanding market challenges and innovative solutions informed by thorough research and focused on ACH Payment Network. You are responsible for: (but not limited to) Execute the go-to-market strategy for our Payment’s products preferably ACH Money Movement, ensuring alignment with company goals and customer needs. Oversee the end-to-end product lifecycle, from concept to launch, including market research, product design, and implementation. Analyze market trends, customer feedback, and competitive landscape to identify opportunities for product enhancements and new features. Develop and maintain product roadmaps, prioritizing features and initiatives based on business value and customer impact. Ensure compliance with regulatory requirements and industry standards for payments products. Manage relationships with external vendors and partners, ensuring service level agreements are met. Monitor product performance, using data and analytics to drive continuous improvement and optimize user experience. Provide training and support for internal teams, including sales and customer service, to ensure successful product adoption and customer satisfaction. You are a part of a team of product managers focused on payments, you will also work cross functionally with Technical Product Owners and Development teams, Marketing, Sales, and Customer Support teams to drive remarkable marketplace results. To succeed in this role, you should have the following skills and experience Depth of experience and knowledge in the Payment products industry, ACH (Automated Clearing House) and/or Money Movement, with true understanding of workflow, rules and guides. 2+ years’ relevant work experience specifically in Product Management, with recent go-to-market execution. Strategic Product Management Experience – Demonstrated success in defining features, collaborating closely with product owners, and executing product strategies, roadmaps, and lifecycle management. Strong Market Research & Analytical Skills – Proven ability to gather, analyze, and apply market intelligence to define strategy and identify customer needs. Cross-Functional Collaboration – Skilled in partnering with architecture, engineering, marketing, and leadership to deliver business-aligned product outcomes. Financial Acumen – Experience developing business cases, pricing models, and ROI analyses to support strategic decisions and financial targets. Prefer candidates with Experience with Aha! or similar tools, Pragmatic Certification – Level II preferred and Community Bank experience helpful In return, we offer you a high-growth, high-ownership role intentionally positioned for those seeking fast-tracked career acceleration. Access to hands-on mentorship from experienced Product Leaders, in a flexible remote/hybrid working environment. Why should you join CSI? As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs. For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com) Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future. Are you a current CSI employee? Please visit the Internal Career Site to view and apply for internal opportunities. As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com

Support strategic initiatives related to payment products and network partners, translating customer pain points into feature requirements. Collaborate with cross-functional teams to prioritize the product backlog and ensure delivery of network mandates. | 1-3 years of experience in Product Management or a similar role is required, along with knowledge in the Payments space. Candidates should possess a customer-first mindset and the ability to communicate effectively across business and technical audiences. | Job Description: Payment Networks, Product Analyst (Product Management Team) Location: Remote Team: Product Management – Payments & Network Partnerships About the Role: Are you a driven product professional ready to accelerate your career in a high-growth, high-impact role? Our Payment Networks team is looking for a Product Analyst to support the product team and roadmap by understanding current market problems, data collection and analysis; to find innovative solutions based on research and analysis. This role is ideal for someone with a product mindset, ready to work across cross-functional teams and bring network-related initiatives to life! We’re seeking someone passionate about Payments in the Fintech Banking space. Leveraging product management experience with Payment's exposure in areas such as Card, Real-Time Payments, and leveraging existing infrastructure to create customer-focused products. This is your chance to do the work of a Product Manager, in a fast-paced environment that values speed, ownership, and outcomes over titles. What You’ll Do Support strategic initiatives tied to our payment products and payment network partners. Translate customer pain points into feature requirements and help define solutions that scale. Own and update product artifacts in Aha!, including feature documentation, roadmaps, and release plans. Track and support delivery of network mandates and regulatory requirements. Collaborate with Product Managers, Engineering, and external partners on quarterly reporting and go-to-market planning. Help prioritize the product backlog with a clear understanding of business impact and technical dependencies. Leverage the offerings of card and real-time payment networks to build differentiated customer experiences. What You Bring 1–3 years of experience in Product Management, Product Analysis, or a similar role (open to more experienced PMs looking for faster growth opportunities). Knowledge and experience in the Payments space. Experience documenting requirements and writing feature specs in tools like Aha!, A natural curiosity and customer-first mindset—you ask “why” before “how.” Comfort working with ambiguity, iterating quickly, and balancing multiple priorities. An ability to communicate clearly across business and technical audiences. Why Join Us? Accelerate your career faster than you could at traditional fintech institutions and larger banks. Be at the front lines of modernizing payment systems and working on high-impact network projects. Work with a collaborative team of builders who value autonomy, learning, and growth. Gain visibility and ownership typically reserved for senior roles. Nice-to-Haves Familiarity with payment standards, card schemes, or regulatory environments. Background working in a Fintech, Payment Service Provider, or Network-focused product org. Experience with product delivery lifecycle from ideation to production release. Access to hands-on mentorship from experienced Product Leader This is a high-growth, high-ownership role intentionally positioned for those seeking fast-tracked career acceleration. As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs. For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com) Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future. Are you a current CSI employee? Please visit the Internal Career Site to view and apply for internal opportunities. As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com

Manage digital banking software implementations including data conversion, application setup, testing, training, and post-implementation support to ensure successful customer transitions. | Bachelor’s degree or equivalent, 2+ years relevant experience, strong Microsoft Excel skills, general banking knowledge preferred, excellent communication and organizational skills, ability to travel up to 25%. | Job Description: Summary As a Digital Banking Implementation Specialist, you’ll play a key role in delivering CSI’s digital banking solutions to new and existing customers. You’ll manage implementations for lower-complexity software and smaller clients, including new conversions, cross-sell opportunities, and mergers. This role involves customer data conversion, application configuration, and go-live support to ensure a smooth transition and high customer satisfaction. Key Responsibilities Serve as the primary point of contact for customers during implementation. Introduce CSI digital banking solutions and define implementation requirements. Conduct data gathering meetings to clarify data movement and application setup. Configure applications and lead test review meetings with customer banks. Provide post-implementation support and ensure successful go live. Stay current on product updates and enhancements. Success Measures Accurate data conversion and complete product configuration. Effective customer training and support throughout the transition. High customer satisfaction and successful implementation outcomes. Qualifications Bachelor’s degree or equivalent experience. Minimum of 2 years of relevant work experience. Strong proficiency in Microsoft Excel (required). General banking/accounting knowledge (preferred). Excellent communication and organizational skills. Ability to work independently and collaboratively in a fast-paced environment. Proactive, accountable, and eager to learn. Solid knowledge of Microsoft Office Suite. Must Be Willing to Travel Up to 25% As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs. For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com) Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future. Are you a current CSI employee? Please visit the Internal Career Site to view and apply for internal opportunities. As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com