Creatunity LLC

The Customer Support Specialist will respond to inquiries and complaints from customers via phone, email, or live chat, ensuring prompt and professional service. They will also troubleshoot technical issues and maintain accurate records of client interactions. | Candidates should have a bachelor's degree in a related field and at least 2 years of experience in a customer support role. Excellent communication skills and the ability to work under pressure are essential. | Creatunity LLC is a leading marketing and advertising agency that is seeking a skilled Customer Support Specialist to join the team. As a Customer Support Specialist, you will be responsible for ensuring that our clients receive prompt and professional service. You will be expected to respond to inquiries and complaints in a timely and efficient manner, and ensure that all issues are resolved to the satisfaction of the client. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a passion for customer service. This is a great opportunity for someone who is looking to take the next step in their career and work with a dynamic and innovative team. Responsibilities Responding to inquiries and complaints from customers by phone, email, or live chat Providing prompt, courteous, and professional service to all clients Troubleshooting technical issues and escalating complex problems to the appropriate department Maintaining accurate records of all client interactions and transactions Working closely with other members of the customer support team to ensure that all issues are resolved in a timely and efficient manner Identifying opportunities to improve the customer experience and communicating these to the team Knowledge of Filipino and English on Native Speaker level Bachelor's degree in a related field (e.g. business, marketing, communication) 2+ years of experience in a customer support role Excellent communication skills, both written and verbal Ability to work well under pressure in a fast-paced environment Strong problem-solving skills and attention to detail Experience using customer support software (e.g. Gorgias etc.) - Independent Contractor Agreement - Monthly Performance Bonus - Health Insurance Reimbursement - WFH Upgrade Allowance - 17 Days Paid Time-Off - 4 Company Wide Holidays - 6 Country Holidays - 100% Fully Remote - 9 AM-5 PM CST

Manage and mentor a phone sales team, develop sales strategies, analyze performance metrics, oversee daily operations, and collaborate with marketing to drive sales results. | 5+ years sales experience with 3+ years managerial experience, proven sales goal achievement, leadership skills, CRM proficiency, and preferably a bachelor's degree in business or marketing. | Creatunity LLC is seeking a dynamic and results-oriented Phone Sales Manager to join our vibrant team! In this key role, you will drive our phone sales initiatives, increase customer engagement, and lead a passionate sales team to achieve outstanding results. Responsibilities Manage and mentor a team of phone sales representatives, providing training and guidance to help them meet their sales targets. Develop and implement effective sales strategies and processes that align with our business goals. Analyze performance metrics to identify areas for improvement and enhance the sales process. Oversee daily operations of the phone sales department, ensuring that representatives provide outstanding customer service. Conduct regular sales meetings, coaching sessions, and performance reviews with team members. Collaborate closely with the marketing team to align messaging and promotions with sales efforts. Handle escalation and resolution of customer inquiries and complaints. Prepare and present sales forecasts, reports, and analyses to senior management. Stay updated on industry trends, competitors, and emerging business opportunities. 5+ years of experience in sales, with at least 3 years in a managerial role. Proven track record of achieving sales goals and enhancing team performance, preferably in an e-commerce environment. Excellent leadership, coaching, and people management skills. Strong analytical abilities, with a data-driven mindset. Exceptional communication and interpersonal skills. Proficient in G-Suite and CRM Software. Ability to work in a fast-paced environment and adapt to changing priorities. Bachelor's degree in Business, Marketing, or a related field is preferred. Independent Contractor Agreement (Freelance contract) Health Insurance Reimbursement WFH Upgrade Allowance 17 Days Paid Time-Off 4 Company Wide Holidays 6 Country Holidays

The Phone Sales Manager will manage and mentor a team of phone sales representatives, driving sales initiatives and enhancing customer engagement. They will also analyze performance metrics and oversee daily operations to ensure outstanding customer service. | Candidates should have 5+ years of sales experience, with at least 3 years in a managerial role. A bachelor's degree in Business, Marketing, or a related field is preferred. | Creatunity LLC is seeking a dynamic and results-oriented Phone Sales Manager to join our vibrant team! In this key role, you will drive our phone sales initiatives, increase customer engagement, and lead a passionate sales team to achieve outstanding results. Responsibilities Manage and mentor a team of phone sales representatives, providing training and guidance to help them meet their sales targets. Develop and implement effective sales strategies and processes that align with our business goals. Analyze performance metrics to identify areas for improvement and enhance the sales process. Oversee daily operations of the phone sales department, ensuring that representatives provide outstanding customer service. Conduct regular sales meetings, coaching sessions, and performance reviews with team members. Collaborate closely with the marketing team to align messaging and promotions with sales efforts. Handle escalation and resolution of customer inquiries and complaints. Prepare and present sales forecasts, reports, and analyses to senior management. Stay updated on industry trends, competitors, and emerging business opportunities. 5+ years of experience in sales, with at least 3 years in a managerial role. Proven track record of achieving sales goals and enhancing team performance, preferably in an e-commerce environment. Excellent leadership, coaching, and people management skills. Strong analytical abilities, with a data-driven mindset. Exceptional communication and interpersonal skills. Proficient in G-Suite and CRM Software. Ability to work in a fast-paced environment and adapt to changing priorities. Bachelor's degree in Business, Marketing, or a related field is preferred. Independent Contractor Agreement (Freelance contract) Health Insurance Reimbursement WFH Upgrade Allowance 17 Days Paid Time-Off 4 Company Wide Holidays 6 Country Holidays

The Phone Sales Manager will manage and mentor a team of phone sales representatives, driving phone sales initiatives and increasing customer engagement. They will develop effective sales strategies and oversee daily operations to ensure outstanding customer service. | Candidates should have 5+ years of sales experience, including at least 3 years in a managerial role, preferably in e-commerce. Strong leadership, analytical abilities, and communication skills are essential. | Creatunity LLC is seeking a dynamic and results-oriented Phone Sales Manager to join our vibrant team! In this key role, you will drive our phone sales initiatives, increase customer engagement, and lead a passionate sales team to achieve outstanding results. Responsibilities Manage and mentor a team of phone sales representatives, providing training and guidance to help them meet their sales targets. Develop and implement effective sales strategies and processes that align with our business goals. Analyze performance metrics to identify areas for improvement and enhance the sales process. Oversee daily operations of the phone sales department, ensuring that representatives provide outstanding customer service. Conduct regular sales meetings, coaching sessions, and performance reviews with team members. Collaborate closely with the marketing team to align messaging and promotions with sales efforts. Handle escalation and resolution of customer inquiries and complaints. Prepare and present sales forecasts, reports, and analyses to senior management. Stay updated on industry trends, competitors, and emerging business opportunities. 5+ years of experience in sales, with at least 3 years in a managerial role. Proven track record of achieving sales goals and enhancing team performance, preferably in an e-commerce environment. Excellent leadership, coaching, and people management skills. Strong analytical abilities, with a data-driven mindset. Exceptional communication and interpersonal skills. Proficient in G-Suite and CRM Software. Ability to work in a fast-paced environment and adapt to changing priorities. Bachelor's degree in Business, Marketing, or a related field is preferred. Independent Contractor Agreement (Freelance contract) Health Insurance Reimbursement WFH Upgrade Allowance 17 Days Paid Time-Off 4 Company Wide Holidays 6 Country Holidays

Manage and mentor a phone sales team, develop sales strategies, analyze performance, oversee daily operations, and collaborate with marketing. | 5+ years sales experience with 3+ years managerial experience, proven sales success, leadership skills, CRM proficiency, and preferably a related bachelor's degree. | Creatunity LLC is seeking a dynamic and results-oriented Phone Sales Manager to join our vibrant team! In this key role, you will drive our phone sales initiatives, increase customer engagement, and lead a passionate sales team to achieve outstanding results. Responsibilities Manage and mentor a team of phone sales representatives, providing training and guidance to help them meet their sales targets. Develop and implement effective sales strategies and processes that align with our business goals. Analyze performance metrics to identify areas for improvement and enhance the sales process. Oversee daily operations of the phone sales department, ensuring that representatives provide outstanding customer service. Conduct regular sales meetings, coaching sessions, and performance reviews with team members. Collaborate closely with the marketing team to align messaging and promotions with sales efforts. Handle escalation and resolution of customer inquiries and complaints. Prepare and present sales forecasts, reports, and analyses to senior management. Stay updated on industry trends, competitors, and emerging business opportunities. 5+ years of experience in sales, with at least 3 years in a managerial role. Proven track record of achieving sales goals and enhancing team performance, preferably in an e-commerce environment. Excellent leadership, coaching, and people management skills. Strong analytical abilities, with a data-driven mindset. Exceptional communication and interpersonal skills. Proficient in G-Suite and CRM Software. Ability to work in a fast-paced environment and adapt to changing priorities. Bachelor's degree in Business, Marketing, or a related field is preferred. Independent Contractor Agreement (Freelance contract) Health Insurance Reimbursement WFH Upgrade Allowance 17 Days Paid Time-Off 4 Company Wide Holidays 6 Country Holidays

Lead and mentor a phone sales team, develop sales strategies, analyze performance metrics, and collaborate with marketing to drive sales results. | Requires 5+ years sales experience including 3+ years managerial experience, strong leadership and analytical skills, CRM proficiency, and preferably a bachelor's degree. | Creatunity LLC is seeking a dynamic and results-oriented Phone Sales Manager to join our vibrant team! In this key role, you will drive our phone sales initiatives, increase customer engagement, and lead a passionate sales team to achieve outstanding results. Responsibilities • Manage and mentor a team of phone sales representatives, providing training and guidance to help them meet their sales targets. • Develop and implement effective sales strategies and processes that align with our business goals. • Analyze performance metrics to identify areas for improvement and enhance the sales process. • Oversee daily operations of the phone sales department, ensuring that representatives provide outstanding customer service. • Conduct regular sales meetings, coaching sessions, and performance reviews with team members. • Collaborate closely with the marketing team to align messaging and promotions with sales efforts. • Handle escalation and resolution of customer inquiries and complaints. • Prepare and present sales forecasts, reports, and analyses to senior management. • Stay updated on industry trends, competitors, and emerging business opportunities. Requirements • 5+ years of experience in sales, with at least 3 years in a managerial role. • Proven track record of achieving sales goals and enhancing team performance, preferably in an e-commerce environment. • Excellent leadership, coaching, and people management skills. • Strong analytical abilities, with a data-driven mindset. • Exceptional communication and interpersonal skills. • Proficient in G-Suite and CRM Software. • Ability to work in a fast-paced environment and adapt to changing priorities. • Bachelor's degree in Business, Marketing, or a related field is preferred. Benefits • Independent Contractor Agreement (Freelance contract) • Health Insurance Reimbursement • WFH Upgrade Allowance • 17 Days Paid Time-Off • 4 Company Wide Holidays • 6 Country Holidays

Manage and mentor a phone sales team, develop sales strategies, analyze performance, and collaborate with marketing to drive sales results. | 5+ years sales experience with 3+ years managerial experience, proven sales goal achievement, leadership skills, CRM proficiency, and preferably a bachelor's degree. | Creatunity LLC is seeking a dynamic and results-oriented Phone Sales Manager to join our vibrant team! In this key role, you will drive our phone sales initiatives, increase customer engagement, and lead a passionate sales team to achieve outstanding results. Responsibilities • Manage and mentor a team of phone sales representatives, providing training and guidance to help them meet their sales targets. • Develop and implement effective sales strategies and processes that align with our business goals. • Analyze performance metrics to identify areas for improvement and enhance the sales process. • Oversee daily operations of the phone sales department, ensuring that representatives provide outstanding customer service. • Conduct regular sales meetings, coaching sessions, and performance reviews with team members. • Collaborate closely with the marketing team to align messaging and promotions with sales efforts. • Handle escalation and resolution of customer inquiries and complaints. • Prepare and present sales forecasts, reports, and analyses to senior management. • Stay updated on industry trends, competitors, and emerging business opportunities. • 5+ years of experience in sales, with at least 3 years in a managerial role. • Proven track record of achieving sales goals and enhancing team performance, preferably in an e-commerce environment. • Excellent leadership, coaching, and people management skills. • Strong analytical abilities, with a data-driven mindset. • Exceptional communication and interpersonal skills. • Proficient in G-Suite and CRM Software. • Ability to work in a fast-paced environment and adapt to changing priorities. • Bachelor's degree in Business, Marketing, or a related field is preferred. • Independent Contractor Agreement (Freelance contract) • Health Insurance Reimbursement • WFH Upgrade Allowance • 17 Days Paid Time-Off • 4 Company Wide Holidays • 6 Country Holidays

The Phone Sales Manager will manage and mentor a team of phone sales representatives, driving phone sales initiatives and enhancing customer engagement. They will also analyze performance metrics and oversee daily operations to ensure outstanding customer service. | Candidates should have 5+ years of sales experience, including at least 3 years in a managerial role, with a proven track record in achieving sales goals. Strong leadership, analytical abilities, and communication skills are essential, along with proficiency in G-Suite and CRM software. | Creatunity LLC is seeking a dynamic and results-oriented Phone Sales Manager to join our vibrant team! In this key role, you will drive our phone sales initiatives, increase customer engagement, and lead a passionate sales team to achieve outstanding results. Responsibilities Manage and mentor a team of phone sales representatives, providing training and guidance to help them meet their sales targets. Develop and implement effective sales strategies and processes that align with our business goals. Analyze performance metrics to identify areas for improvement and enhance the sales process. Oversee daily operations of the phone sales department, ensuring that representatives provide outstanding customer service. Conduct regular sales meetings, coaching sessions, and performance reviews with team members. Collaborate closely with the marketing team to align messaging and promotions with sales efforts. Handle escalation and resolution of customer inquiries and complaints. Prepare and present sales forecasts, reports, and analyses to senior management. Stay updated on industry trends, competitors, and emerging business opportunities. 5+ years of experience in sales, with at least 3 years in a managerial role. Proven track record of achieving sales goals and enhancing team performance, preferably in an e-commerce environment. Excellent leadership, coaching, and people management skills. Strong analytical abilities, with a data-driven mindset. Exceptional communication and interpersonal skills. Proficient in G-Suite and CRM Software. Ability to work in a fast-paced environment and adapt to changing priorities. Bachelor's degree in Business, Marketing, or a related field is preferred. Independent Contractor Agreement (Freelance contract) Health Insurance Reimbursement WFH Upgrade Allowance 17 Days Paid Time-Off 4 Company Wide Holidays 6 Country Holidays

The Phone Sales Manager will manage and mentor a team of phone sales representatives, develop effective sales strategies, and oversee daily operations to ensure outstanding customer service. They will also analyze performance metrics and collaborate with the marketing team to align sales efforts with promotions. | Candidates should have 5+ years of sales experience, including at least 3 years in a managerial role, with a proven track record in achieving sales goals. Strong leadership, analytical abilities, and proficiency in G-Suite and CRM software are essential. | Creatunity LLC is seeking a dynamic and results-oriented Phone Sales Manager to join our vibrant team! In this key role, you will drive our phone sales initiatives, increase customer engagement, and lead a passionate sales team to achieve outstanding results. Responsibilities Manage and mentor a team of phone sales representatives, providing training and guidance to help them meet their sales targets. Develop and implement effective sales strategies and processes that align with our business goals. Analyze performance metrics to identify areas for improvement and enhance the sales process. Oversee daily operations of the phone sales department, ensuring that representatives provide outstanding customer service. Conduct regular sales meetings, coaching sessions, and performance reviews with team members. Collaborate closely with the marketing team to align messaging and promotions with sales efforts. Handle escalation and resolution of customer inquiries and complaints. Prepare and present sales forecasts, reports, and analyses to senior management. Stay updated on industry trends, competitors, and emerging business opportunities. 5+ years of experience in sales, with at least 3 years in a managerial role. Proven track record of achieving sales goals and enhancing team performance, preferably in an e-commerce environment. Excellent leadership, coaching, and people management skills. Strong analytical abilities, with a data-driven mindset. Exceptional communication and interpersonal skills. Proficient in G-Suite and CRM Software. Ability to work in a fast-paced environment and adapt to changing priorities. Bachelor's degree in Business, Marketing, or a related field is preferred. Independent Contractor Agreement (Freelance contract) Health Insurance Reimbursement WFH Upgrade Allowance 17 Days Paid Time-Off 4 Company Wide Holidays 6 Country Holidays