Crash Champions

Developing and maintaining scalable full-stack web applications with a focus on modern JavaScript frameworks and cloud integrations. | Proficiency in TypeScript, React, Node.js, REST API development, and cloud platforms like GCP or AWS, with no mention of C#/.NET or Azure experience. | Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities JOB PURPOSE: We are seeking a skilled and driven Full Stack Software Developer to join our expanding development team. This position involves both frontend and backend responsibilities, contributing to the creation of scalable, user-focused web applications. The successful candidate will collaborate with fellow developers, product managers, and stakeholders to design and implement high-quality features, address complex challenges, and consistently deliver robust, maintainable code across all layers of the application stack. Work on a software team with other developers to create new modules and feature functionality for the company’s management system. Code, test, and prepare releases to existing software solutions following established design, coding, and implementation methods and standards for specifications, development, testing, and delivery. Collaborate with cross-functional teams, including designers, product owners/managers, and developers, to deliver high-quality software solutions. Build enterprise-level services and applications using various programming and scripting languages. Create and consume RESTful APIs as well as other types of third-party APIs. Perform C# code changes, production support, and application enhancements. Work with end-users and cross-functional teams to develop new application features that meet evolving business needs using C#, .NET Core, and Azure DevOps. Work with UX/UI designers to integrate APIs and backend services into React applications, ensuring seamless data synchronization and real-time updates. Develop reusable components and scalable frontend systems. Carry out unit and system test plans and support quality assurance efforts. Implement CI/CD DevOps processes in Azure for consistent releases into QA and Production environments. Participate in scheduled daily/weekly sprint meetings. Support troubleshooting and debugging across development, QA, and production environments. Qualifications QUALIFICATIONS: Backend Perspective: 5–7 years of experience with ASP.NET / ASP.NET Core. Strong proficiency with SQL Server, including query optimization, stored procedures, and indexing. Hands-on experience implementing CQRS (Command Query Responsibility Segregation) patterns. Experience with Entity Framework and/or Dapper. Strong RESTful API design and development experience. Understanding of event sourcing concepts, commonly paired with CQRS. Frontend Perspective: Strong experience with React and TypeScript. Solid understanding of modern front-end architecture, including component patterns, state management, and data fetching strategies. Hands-on experience with React Query. Experience building complex forms and CRUD workflows. Familiarity with role and permission-based UI patterns and secure client-side implementation. Proficiency integrating frontend applications with REST APIs. Comfortable working with a design system/component library and Tailwind (or Tailwind-like utility CSS) to build responsive layouts. Strong testing skills, including unit and integration testing practices. Ability to debug issues end-to-end across dev, QA, and production environments. Knowledge of Azure AD/MSAL (or similar authentication and authorization flows). General: Strong collaboration and communication skills with product, design, and backend teams. Clean PR and documentation mindset with a focus on maintainable, readable code. Full SDLC experience including requirements, design, development, testing, and documentation. SKILLS/EXPERIENCE PREFERRED: Development experience using cloud-based resources, preferably Azure. Security best practices across frontend and backend development. Experience with DevOps tooling and observability practices. This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time. Crash Champions is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law. Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $135,000.00/Yr. Posted Max Pay Rate USD $145,000.00/Hr.

Schedule appointments, manage customer interactions, and ensure a high-quality customer experience in a call center environment. | High school diploma or GED, at least 1 year of call center experience, strong communication and multitasking skills. | Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. The Customer Experience Associate I is responsible for scheduling customer appointments for collision repair and estimates while adhering to all internal and external Standard Operating Procedures (SOPs). This role supports the delivery of a consistent, best-in-class customer experience throughout the vehicle repair process. This position operates in a high-volume, performance-driven call center environment and requires the ability to manage a large volume of inbound and outbound customer interactions while maintaining professionalism, empathy, and accuracy. The role is fully remote and requires a quiet, distraction-free workspace and reliable high-speed internet. Responsibilities Schedule customer appointments for collision repair and estimates in accordance with established Standard Operating Procedures Professionally manage a high volume of inbound and outbound customer communications Assist customers with rental car reservations and tow scheduling Demonstrate a strong sense of urgency while effectively managing daily workload Communicate with empathy, confidence, and professionalism in all customer interactions Respond to customer inquiries by clarifying needs, researching information, and executing appropriate next steps Resolve customer concerns through active listening and effective use of internal resources Multitask across multiple systems and communication channels to ensure accuracy and efficiency Follow departmental processes and procedures to maintain assignment accuracy and data integrity Safeguard customer and company information and maintain confidentiality at all times Maintain company-issued equipment in proper working conditions and promptly report issues Consistently act in a manner that supports positive outcomes and high-quality customer experience Perform other duties as assigned SCHEDULE AND COMPENSATION: Shift: Monday–Friday, 10:30 AM–7:00 PM CST Saturday: 8:00 AM–12:00 PM CST (rotating; subject to business needs) Base Compensation: $17.50 per hour + Performance Incentives: This role includes eligibility for monthly performance-based bonuses of up to $400, tied to key operational and customer experience metrics. Qualifications High school diploma or GED required Minimum of 1 year of experience in a high-volume call center environment Strong verbal and written communication skills Demonstrated empathy and active listening skills Ability to multitask and manage competing priorities in a fast-paced environment Strong attention to detail and accuracy Excellent time management and organizational skills Self-motivated with a strong work ethic and ability to learn quickly Reliable modem and high-speed internet meeting minimum requirements Ability to navigate and multitask across multiple systems, including CRM software Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $17.50/Hr. Posted Max Pay Rate USD $17.50/Hr.

Oversee HR operations across multiple states, develop talent, ensure compliance, and improve employee engagement. | 7+ years of HR experience in multi-site, multi-state operations, strong knowledge of California employment law, leadership skills, and bilingual English/Spanish preferred. | Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. JOB PURPOSE: The Human Resources Director is a strategic HR leader responsible for overseeing HR operations and people initiatives across multiple states, including CT, DC, DE, FL, GA, IA, IL, IN, MD, MO, NH, NJ, PA, VA and WI. This role oversees 2-3 Human Resource Business Partners who directly support the regions and collaborates closely with Vice Presidents, Directors of Operations, GMs, and Corporate HR teams to advance talent development, enhance performance, manage employee relations, ensure compliance, and optimize workforce planning. Bilingual English/Spanish is preferred due to the diversity of our workforce. This is a Remote position but must reside on East Coast. Responsibilities Provide strategic HR leadership across multi-state operations, aligning people’s initiatives with business goals. Manage, coach, and develop HR Business Partners supporting assigned regions. Advise and coach Operations leaders (VPs, DOs, GMs) on performance management, leadership development, and organizational effectiveness. Lead succession planning for GM and DO positions. Manage the regional HR budget and monitor ROI for HR initiatives. Implement strategies to improve body technician and shop retention. Drive initiatives to enhance employee engagement scores across the region. Lead complex employee relations activities, including investigations, corrective actions, conflict resolution, and escalation management. Ensure compliance with federal, state, and local employment laws, with expert-level knowledge of California regulations (wage & hour, leaves, meal/rest periods, etc.). Oversee workforce planning, staffing needs, and collaborate with Talent Acquisition to support hiring, onboarding, and capacity planning. Analyze HR data and trends (turnover, labor spend, overtime, ER cases, staffing) to make recommendations that improve operational efficiency and retention. Support change management initiatives for acquisitions, new market integrations, reorganizations, and cultural transformations. Drive talent development through coaching, succession planning, and facilitation of leadership training and engagement efforts. Partner with HR Centers of Excellence (Compensation, Benefits, Payroll, Safety, Talent) to ensure consistent delivery of HR services. Build strong relationships and work collaboratively with teams to meet shared goals; promote mutual trust and support teammates. Ensure consistent application of HR policies and provide guidance on interpretation, best practices, and issue resolution. Hold self and others accountable for meeting commitments, focusing on quality results, monitoring progress, and driving continuous improvement. Qualifications Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience). 7+ years of progressive HR experience, including HR leadership in multi-site or multi-state operations (ideally 75+ locations and 1,500+ employees). Strong knowledge of California employment law and compliance requirements. Experience supporting field operations in high-volume, hourly-workforce industries (automotive, manufacturing, retail, logistics, or similar). Proven ability to resolve complex employee relations matters. SHRM-SCP or SPHR certification preferred. M&A and change management experience preferred. Strong HRIS and analytics capabilities. Ability to travel regularly to field locations across multiple states (25–40%). Bilingual English/Spanish strongly preferred. Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $125,000.00/Yr. Posted Max Pay Rate USD $160,000.00/Yr.

Lead and manage a remote services team providing vehicle programming, diagnostics, and calibrations while optimizing processes and maintaining high customer service standards. | 5+ years management experience including 2+ years in call center management, 2+ years hands-on automotive service and ADAS calibration experience, strong troubleshooting and communication skills, and ability to travel. | Champions Do More 100% on-site position at our Corporate Office in Westmont, Illinois At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended. ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities. JOB PURPOSE: The ATE Manager, Remote Services is a full-time leadership role reporting to the ATE VP, Support Operations. This position oversees the Remote Services Center, ensuring efficient delivery of remote vehicle services that eliminate the need for on-site technician presence. Responsibilities include managing team performance, optimizing processes, and maintaining exceptional customer service standards. The role also serves as a subject matter expert in vehicle programming, ADAS, OE scanning, and light diagnostics, leveraging technical expertise and leadership skills to facilitate rapid problem resolution and support overall operational success. Responsibilities • Lead and manage a team of Remote Service Technicians and Leads, fostering a positive, inclusive work environment that promotes motivation, engagement, and productivity. • Provide system and ATE service troubleshooting support as needed in day-to-day operations. • Perform specialized functions as required, including programming, dynamic calibrations, OE scans, and light diagnostics. • Develop and refine Remote Services Center processes to maximize efficiency, organization, and service quality. • Conduct weekly communication cadences to share company updates, departmental productivity results, and performance feedback. • Identify and implement strategies to expand departmental opportunities and build lasting customer trust. • Maintain accurate records of training activities, attendance, and performance results. • Perform other duties as assigned. Qualifications • 5+ years of management experience. • 2+ years of management experience in a call center environment. • 2+ years of hands-on automotive service and diagnostic experience. • 2+ years as an ADAS Calibration Technician, with advanced knowledge of ADAS and electrical systems, related equipment, tooling, and procedures. • Advanced proficiency in Microsoft Office 365 • Strong problem-solving/troubleshooting abilities • Excellent interpersonal, communication, and presentation skills • Demonstrated ability to maintain organization and focus while managing multiple priorities in a dynamic, fast-paced environment. • 25% of overnight travel required, including air travel. • A safe driving record and a valid Driver’s License required • Ability to lift and carry up to 50 lbs. and must be able to stand for long periods of time in automotive shop environments Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: • Medical Insurance • Dental Insurance • Vision Insurance • Group Life Insurance • Disability Insurance • 401k Retirement Plan with match • Referral Bonus (“Cash From Crash”) • 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral Job Post Information* : Posted Date 4 weeks ago (8/27/2025 12:50 PM) Job ID 2025-15420 # of Openings 1 Category ATE Location : Address 601 Oakmont Lane Posting Location : City Westmont Posting Location : State/Province IL Location : Postal Code 60559 Remote No Posted Min Pay Rate USD $110,000.00/Yr. Posted Max Pay Rate USD $125,000.00/Yr. Prioritization Tier 2 – Staffing Needs Posted Min Pay Rate USD $110,000.00/Yr. Posted Max Pay Rate USD $125,000.00/Yr. ATE

Detail and clean vehicles, perform pre-wash, and maintain shop grounds. | Ability to follow directions, work well with others, reliable work history, attention to detail, pass background check, and hold a valid Driver's License. | Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities • Details and cleans vehicle for customer delivery. • Performs pre-wash on vehicle. • Provides general maintenance to shop grounds. Qualifications • Ability to receive direction and work well with others. • Some experience in automotive field preferred but not required. • Reliable work history. • Strong attention to detail. • Must be able to pass thorough background check. • Must have valid Driver's License Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: • Medical Insurance • Dental Insurance • Vision Insurance • Group Life Insurance • Disability Insurance • 401k Retirement Plan with match • Referral Bonus (“Cash From Crash”) • 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $14.81/Hr. Posted Max Pay Rate USD $25.00/Hr.

The Regional Parts Procurement Specialist oversees parts procurement operations, coaches Parts Managers, and maintains vendor relationships. They also drive the adoption of procurement systems and assist in vendor selection. | Candidates should have a Bachelor's degree in business or Supply Chain Management and at least 3 years of experience in parts management or procurement. Strong leadership, communication skills, and proficiency in procurement systems are essential. | Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. JOB PURPOSE: The Regional Parts Procurement Specialist will play a crucial role in overseeing the effective management of parts procurement operations within their assigned region. This position involves coaching and developing Parts Managers, ensuring adherence to Procurement policies, procedures, and supplier selection guidelines. The successful candidate will maintain strong vendor relationships, facilitate seamless communication with stores, and drive the adoption of procurement systems. Additionally, the Regional Parts Procurement Specialist will assist in the selection of preferred vendors, ensuring accurate data management in our Parts Procurement Systems. Responsibilities ESSENTIAL DUTIES AND RESPONSIBLITIES: Leadership and Performance Management: Coach and develop Parts Managers to enhance their performance and compliance with Procurement policies. Foster a culture of continuous improvement and adherence to established guidelines. Vendor Relationship Management: Maintain and strengthen relationships with vendors to ensure optimal pricing, availability, and service. Liaise with stores to facilitate effective communication and streamline procurement processes. Drive the adoption of procurement systems for enhanced efficiency and accuracy. Preferred Vendor Selection and Data Management: Assist Regional Parts Managers in the selection of preferred vendors based on performance metrics and strategic alignment. Ensure accurate and up-to-date data management in the Parts Procurement System(s). Standard Practices and Procedures: Collaborate with cross-functional teams to deploy standard practices and procedures for onboarding new store acquisitions. Monitor and evaluate the effectiveness of established practices, recommending improvements as necessary. Training and Development: Work closely with Training Partners to identify knowledge gaps among Parts Managers and other staff. Facilitate the deployment of targeted training programs to enhance the skills and knowledge of the parts team. Continuous Improvement: Identify opportunities for process improvement and efficiency gains within the parts procurement and management process. Collaborate with internal stakeholders to implement best practices and drive operational excellence. Qualifications Bachelor’s degree in business, Supply Chain Management, or equivalent industry experience 3+ years of experience in parts management, procurement, or a related field. Strong leadership and coaching skills. Excellent communication and interpersonal abilities. Proficiency in procurement systems and data management tools. Knowledge of automotive parts and industry trends. Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $75,000.00/Yr. Posted Max Pay Rate USD $85,000.00/Yr.