CPSI

Designs, validates, and brings new healthcare products to market, ensuring they meet specifications, safety, and reliability standards. | Requires experience in product design, testing, validation, and collaboration with manufacturing teams, which are not reflected in your software development background. | Designs, validates and brings new products to market | Specifies precise new product functional requirements; designs, tests and integrates components to produce final designs; and evaluates the design's overall effectiveness, cost, reliability and safety | Designs, develops, executes and evaluates fitness-for-use testing, product specifications and process validation plans; creates and reviews material part specifications and bills of materials | Collaborates with internal manufacturing partners, contract manufacturers, designers and product specialists to optimize designs for manufacturability Professional What’s it like to work for TruBridge? You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. You’ll be part of a remote team that’s encouraged to push boundaries and look at things differently. And you’ll contribute to supporting providers in delivering the best care possible for their communities. Are you ready to help us clear the way for care? Explore opportunities with TruBridge.

Manage enterprise delivery projects, coordinate cross-functional teams, and ensure successful customer onboarding and implementation. | Experience in technical program management, working with APIs and complex systems, and excellent communication skills. | About the Role We’re looking for a Technical Program Manager (TPM) to own the delivery of enterprise features and customer integrations across our medical coding SaaS platform and partner APIs. This role sits within the Engineering organization and works closely with Product, Sales, Support, and Software Engineers to ensure enterprise customer commitments are planned, built, and delivered predictably. You’ll be customer-facing, technically fluent, and accountable for shepherding complex work from early planning through successful onboarding and go-live. This is an individual contributor role with significant ownership and cross-functional influence. What You’ll Do Enterprise Delivery Ownership Own delivery planning and execution for enterprise features, integrations, and customer onboardings Translate enterprise requirements into clear delivery plans, milestones, and dependencies Create and manage customer implementation project plans. Create and manage Jira epics, stories, and timelines aligned with engineering standards Coordinate with Product Owner to prioritize backlog Track progress, manage risks, and communicate status clearly to internal teams and customers Cross-Functional Coordination Partner closely with Engineering to sequence work and manage dependencies Collaborate with Product Management and Product Owners to validate scope and delivery expectations Work with Sales to support enterprise planning and customer readiness Coordinate with Support and other downstream teams to ensure smooth handoffs and successful go-lives Customer Engagement Serve as a primary point of coordination for enterprise customers during implementation Participate in customer-facing planning, status, and delivery discussions Ensure enterprise customers have clear visibility into timelines, milestones, and readiness criteria Process & Scalability Help improve consistency and repeatability of enterprise delivery and onboarding processes Identify opportunities to reduce delivery risk and increase predictability as enterprise volume grows Contribute to clearer handoffs between sales, product, engineering, and support What Success Looks Like (30 / 60 / 90) First 30 Days Develop a strong understanding of the medical coding SaaS platform and partner APIs Learn existing development, release, and delivery processes Build working relationships across engineering, product, sales, and support Become familiar with current enterprise commitments and delivery timelines First 60 Days Take ownership of delivery planning and execution for enterprise initiatives Manage Jira epics and milestones with clear visibility and accountability Provide consistent internal and customer-facing status and risk communication First 90 Days Independently manage multiple enterprise deliveries end-to-end Help improve predictability and repeatability of enterprise delivery Be a trusted partner to engineering, product, sales, and enterprise customers What We’re Looking For Required Experience as a Technical Program Manager, Engineering Program Manager, or similar role Strong understanding of software development lifecycles and agile delivery Hands-on experience working with Jira (or similar tools) to manage complex work Comfort working with APIs, integrations, and technically complex systems Proven ability to coordinate across engineering, product, sales, and customers Excellent written and verbal communication skills Ability to manage multiple priorities in a contract-driven, deadline-sensitive environment Nice to Have Experience in healthcare, health tech, or regulated SaaS environments Familiarity with medical coding, claims processing, or healthcare data workflows Experience supporting enterprise customers or strategic accounts Background working with partner or third-party APIs Why This Role Matters This role is critical to ensuring enterprise customers have a smooth, predictable experience from planning through go-live. You’ll help protect engineering focus, strengthen customer trust, and scale how we deliver complex enterprise capabilities. Professional What’s it like to work for TruBridge? You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. You’ll be part of a remote team that’s encouraged to push boundaries and look at things differently. And you’ll contribute to supporting providers in delivering the best care possible for their communities. Are you ready to help us clear the way for care? Explore opportunities with TruBridge.

Assist healthcare professionals with coding software inquiries, document interactions, and ensure compliance with healthcare regulations. | Pro-fee coding or HIM experience with CPT, ICD-10-CM, and strong communication skills. | The Professional Coding Support Specialist provides customer-facing support to users of TruBridge’s Professional Coding software. This role supports HIM and coding professionals by answering questions related to coding workflows, system navigation, and application usage. The specialist takes ownership of user inquiries, documents interactions, and ensures timely resolution while maintaining compliance with coding standards and healthcare regulations. This role is ideal for a professional (pro-fee) coder or HIM professional who enjoys problem-solving, helping others, and working in a software-supported environment. Key Responsibilities • Respond to user inquiries related to TruBridge Professional Coding software via phone, email, or ticketing system • Assist users with coding workflow questions and proper use of the application • Take ownership of user issues and see them through resolution • Document all interactions and resolutions clearly and accurately • Collaborate with internal teams to escalate or resolve issues when needed • Maintain compliance with HIPAA and applicable healthcare regulations What This Role Is / Is Not This Role Is: • A customer support role for professional coding software users • Focused on coding workflows and application usage • Ideal for HIM or professional coding professionals This Role Is Not: • An IT or technical support position • Responsible for hardware, servers, or network troubleshooting • A software development or engineering role Qualifications • Professional (pro-fee) coding or HIM experience • Familiarity with CPT, ICD-10-CM, and professional coding workflows • Strong communication and customer service skills • Comfort working with software applications and documenting user issues Professional

Investigate, analyze, negotiate, resolve, document, and report on billing issues and complaints while authorizing settlements and adjusting accounts. | Experience in billing issue resolution, negotiation skills, ability to document and report, and customer service orientation. | Investigates, analyzes, negotiates, resolves, documents and reports on consumer and commercial billing issues and complaints against the organization | Identifies solutions that address billing issues and presents appropriate resolution options to customers | Negotiates and authorizes billing settlements within established limits and adjusts customer accounts Management What’s it like to work for TruBridge? You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. You’ll be part of a remote team that’s encouraged to push boundaries and look at things differently. And you’ll contribute to supporting providers in delivering the best care possible for their communities. Are you ready to help us clear the way for care? Explore opportunities with TruBridge.

Translate market requirements into functional and design specifications, support product development through analysis, design, and specification activities, and participate in feature acceptance testing and knowledge transfer. | 2 to 4 years business analysis experience, strong communication and organizational skills, knowledge of healthcare applications preferred, experience with enterprise software vendors, and ability to work independently and collaboratively. | This position bridges the communication between market needs and the development teams to design and guide development of TruBridge company applications. This requires the ability to evaluate market requirements and translate them into functional and design specifications. This role provides both business and technical expertise to support the analysis, design, and specification activities and deliverables for product development. These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job related duties as required. Goals and objectives are subject to change. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions: In addition to working as prescribed in our Performance Factors, specific responsibilities of this role include: Exceptional at all duties below the level of Product Development Analyst. Deeper understanding of industry needs and product design. Ability to elicit and organize requirements from multiple sources. Ability to distill or simplify requirements. May interact with clients and direct end-users. Effective at non-functional requirement definition. Proficient in creating user stories and personas. Ability to provide clarity to developers on requirements with limited help from others. Participates in feature acceptance testing. Participates in feature knowledge transfer (internal). Minimum Requirements: Education/Experience/Certification Requirements Excellent communication (written and oral) and interpersonal skills. Strong organizational, multi-tasking, and time-management skills. Must be detail oriented and able to follow through on issues to resolution. Must be able to act both independently and as a team member. Experience with Microsoft Office suite Preferred Qualifications: Bachelor’s Degree in program of study appropriate for assigned product domain 2 to 4 years of business analysis experience Experience working with business processes and re-engineering Knowledge of healthcare based applications Experience with enterprise software vendors (such as: McKesson, Cerner, SAP, Oracle) preferred. Experience working with computer programming concepts Experience working with the interfacing/middleware technology Ability to be flexible and work analytically in a problem-solving collaborative environment What’s it like to work for TruBridge? You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. You’ll be part of a remote team that’s encouraged to push boundaries and look at things differently. And you’ll contribute to supporting providers in delivering the best care possible for their communities. Are you ready to help us clear the way for care? Explore opportunities with TruBridge.

The Software Engineer II will create applications and products to support the healthcare market, utilizing a modern technology stack and Agile development methodology. Responsibilities include producing maintainable code, troubleshooting issues, and participating in design discussions. | Candidates must have a Bachelor's degree in computer science or a related field and 2 to 4 years of experience. Strong communication skills, problem-solving abilities, and a willingness to learn are essential. | At TruBridge, you will be a part of a team of experienced IT professionals tasked with creating applications and products to support the healthcare market of Hospitals, Clinics and Long Term Care Facilities. Leveraging an Agile development methodology that provides the ability to react to ever changing Regulatory and Market requirements we develop using a modern and diverse technology stack. These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job related duties as required. Goals and objectives are subject to change. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include: Exceptional at all duties below the level of Product Development – Engineering Analyst. Excellent understanding of SDLC, processes, and tools. Experienced in going through these cycles many times and possibly in varied domains. Produces quality working maintainable code on time with minimal supervision and minimal technical guidance. Able to quickly narrow down the root cause of issues when troubleshooting with minimal assistance - rarely asking for help. Involved in design discussions from a technical standpoint, taking many factors into consideration. Able to take on responsibilities outside of the traditional engineer role when necessary. Proficient in applying new patterns and techniques - able to produce "novel" (non-cookie cutter) code. Begins to show initiative and demonstrate maturing development practices. May serve as a mentor for other engineers by sharing their experience and expertise. Minimum Requirements: Education/Experience/Certification Requirements Bachelor’s degree in computer science or related field. 2 to 4 years of experience in the field. Working Knowledge of an Object Oriented programming language Ability to be flexible and work analytically in a problem-solving collaborative environment Excellent communication (written and oral) and interpersonal skills Strong organizational, multi-tasking, and time-management skills Must be detail oriented and able to follow through on issues to resolution Must be able to act both independently and as a team member Willingness to learn and accept mentoring Professional What’s it like to work for TruBridge? You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. You’ll be part of a remote team that’s encouraged to push boundaries and look at things differently. And you’ll contribute to supporting providers in delivering the best care possible for their communities. Are you ready to help us clear the way for care? Explore opportunities with TruBridge.

The Software Engineer II will create applications and products for the healthcare market, focusing on hospitals, clinics, and long-term care facilities. Responsibilities include producing quality code, troubleshooting issues, and participating in design discussions. | Candidates should have an excellent understanding of the software development lifecycle and experience in various domains. They should be able to work independently, produce maintainable code, and mentor other engineers. | At TruBridge you will be a part of a team of experienced IT professionals tasked with creating applications and products to support the healthcare market of Hospitals, Clinics and Long Term Care Facilities. Leveraging an Agile development methodology that provides the ability to react to ever changing Regulatory and Market requirements we develop using a modern and diverse technology stack. These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job related duties as required. Goals and objectives are subject to change. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include: Exceptional at all duties below the level of Product Development – Engineering Analyst. Excellent understanding of SDLC, processes, and tools. Experienced in going through these cycles many times and possibly in varied domains. Produces quality working maintainable code on time with minimal supervision and minimal technical guidance. Able to quickly narrow down the root cause of issues when troubleshooting with minimal assistance - rarely asking for help. Involved in design discussions from a technical standpoint, taking many factors into consideration. Able to take on responsibilities outside of the traditional engineer role when necessary. Proficient in applying new patterns and techniques - able to produce "novel" (non-cookie cutter) code. Begins to show initiative and demonstrate maturing development practices. May serve as a mentor for other engineers by sharing their experience and expertise. Professional What’s it like to work for TruBridge? You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. You’ll be part of a remote team that’s encouraged to push boundaries and look at things differently. And you’ll contribute to supporting providers in delivering the best care possible for their communities. Are you ready to help us clear the way for care? Explore opportunities with TruBridge.

The Software Engineer II will create applications and products to support the healthcare market, focusing on hospitals, clinics, and long-term care facilities. Responsibilities include producing quality code, troubleshooting issues, and participating in design discussions. | Candidates should have an excellent understanding of the software development lifecycle and experience in various domains. They should be able to work independently, produce maintainable code, and mentor other engineers. | At TruBridge you will be a part of a team of experienced IT professionals tasked with creating applications and products to support the healthcare market of Hospitals, Clinics and Long Term Care Facilities. Leveraging an Agile development methodology that provides the ability to react to ever changing Regulatory and Market requirements we develop using a modern and diverse technology stack. These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job related duties as required. Goals and objectives are subject to change. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include: Exceptional at all duties below the level of Product Development – Engineering Analyst. Excellent understanding of SDLC, processes, and tools. Experienced in going through these cycles many times and possibly in varied domains. Produces quality working maintainable code on time with minimal supervision and minimal technical guidance. Able to quickly narrow down the root cause of issues when troubleshooting with minimal assistance - rarely asking for help. Involved in design discussions from a technical standpoint, taking many factors into consideration. Able to take on responsibilities outside of the traditional engineer role when necessary. Proficient in applying new patterns and techniques - able to produce "novel" (non-cookie cutter) code. Begins to show initiative and demonstrate maturing development practices. May serve as a mentor for other engineers by sharing their experience and expertise. Professional What’s it like to work for TruBridge? You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. You’ll be part of a remote team that’s encouraged to push boundaries and look at things differently. And you’ll contribute to supporting providers in delivering the best care possible for their communities. Are you ready to help us clear the way for care? Explore opportunities with TruBridge.

The Business Systems Analyst II bridges communication between market needs and development teams to guide the design and development of applications. This role involves evaluating market requirements and translating them into functional and design specifications. | Candidates should have a deeper understanding of industry needs and product design, with the ability to elicit and organize requirements from multiple sources. Proficiency in creating user stories and providing clarity to developers is essential. | This position bridges the communication between market needs and the development teams to design and guide development of TruBridge company applications. This requires the ability to evaluate market requirements and translate them into functional and design specifications. This role provides both business and technical expertise to support the analysis, design, and specification activities and deliverables for product development. These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job related duties as required. Goals and objectives are subject to change. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions: In addition to working as prescribed in our Performance Factors, specific responsibilities of this role include: Exceptional at all duties below the level of Product Development Analyst. Deeper understanding of industry needs and product design. Ability to elicit and organize requirements from multiple sources. Ability to distill or simplify requirements. May interact with clients and direct end-users. Effective at non-functional requirement definition. Proficient in creating user stories and personas. Ability to provide clarity to developers on requirements with limited help from others. Participates in feature acceptance testing. Participates in feature knowledge transfer (internal). Professional What’s it like to work for TruBridge? You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. You’ll be part of a remote team that’s encouraged to push boundaries and look at things differently. And you’ll contribute to supporting providers in delivering the best care possible for their communities. Are you ready to help us clear the way for care? Explore opportunities with TruBridge.

Investigates and resolves consumer and commercial billing issues and complaints. Identifies solutions and presents resolution options to customers. | The job requires strong analytical and negotiation skills. Experience in customer service and billing is preferred. | Investigates, analyzes, negotiates, resolves, documents and reports on consumer and commercial billing issues and complaints against the organization. Identifies solutions that address billing issues and presents appropriate resolution options to customers.Negotiates and authorizes billing settlements within established limits and adjusts customer accounts Business Support What’s it like to work for TruBridge? You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. You’ll be part of a remote team that’s encouraged to push boundaries and look at things differently. And you’ll contribute to supporting providers in delivering the best care possible for their communities. Are you ready to help us clear the way for care? Explore opportunities with TruBridge.

The Patient Financial Service Specialist will verify patient eligibility, benefits, and accumulations, complete ABNs, and create patient estimates. Additional tasks include updating patient demographics and taking payments. | Candidates must have excellent communication and organizational skills, with a minimum of two years' experience in insurance billing. Knowledge of HIPAA regulations and the ability to work independently and as part of a team are also required. | The Patient Financial Service Specialist will perform daily tasks including: verification of patient eligibility, benefits, and accumulations; ABN completion; verification if CPT codes require authorization, predetermination or PCP referral; referring single case agreements to the hospital CBO; creating patient estimates; updating patient demographics, and taking payments. Available Shifts: 8:00AM-5:00PM Arizona Time, 9:30AM-6:00PM Pacific Time, 8:00AM-5:00PM Hawaii time Why join our team? Structured career development our team of industry experts are here to support and work with you to explore your learning potential and career goals 9 Company Paid Holidays Company Paid Parental Leave Earned Time Off (3 weeks) Comprehensive Benefits Program (Medical, Dental and Vision Insurance) Company Paid Life and AD&D Insurance Company Paid Short-Term Disability Insurance Voluntary Long-Term Disability, Accident insurance, ID Theft Insurance, Flexible Spending or Healthcare Savings Account 401K Retirement Plan with competitive employer match Minimum Requirements: Education/Experience/Certification Requirements Excellent communication (written and oral) and interpersonal skills. Strong organizational, multi-tasking, and time-management skills. Must be detail oriented and able to follow through on issues to resolution. Must be able to act both independently and as a team member. Minimum of two years’ experience in insurance billing. Effective interpersonal and management skills Knowledge of and adherence to regulations set by HIPAA Knowledge and skills necessary to meet individual needs based on physical, psycho-social, educational, safety and other criteria appropriate for each individual patient Organizational and prioritization skills and ability to use time effectively Effective written and verbal communication skills Proficient computer skills Must be able to work in a seated position for extended periods of time Must be able to focus on and read a computer screen for prolonged periods Flexibility to handle a workload that fluctuates and grows with time Preferred Qualifications: Associates or bachelor degree Experience with Meditech Initiating prior authorizations if required What’s it like to work for TruBridge? You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. You’ll be part of a remote team that’s encouraged to push boundaries and look at things differently. And you’ll contribute to supporting providers in delivering the best care possible for their communities. Are you ready to help us clear the way for care? Explore opportunities with TruBridge.

Lead and manage billing operations and Center of Excellence, oversee billing staff, optimize workflows, ensure compliance, and provide training and reporting. | Bachelor’s degree or equivalent, 7+ years billing management experience, leadership skills, billing software familiarity, and advanced Excel skills. | Group Lead Billing & CoE oversees and manages all aspects of the billing process operations and the Center of Excellence ensuring accuracy and efficiency in invoicing and all aspects of order-to-cash. They are responsible for managing billing staff, developing and implementing billing policies and procedures, and resolving any billing-related issues. The Group Lead Billing & CoE also oversees the Center of Excellence team that studies and develops optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Oversee the in-depth analysis of existing workflows. May utilize flowcharts and process maps to define existing processes and identify areas needing improvement. Engages and organizes the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job-related duties as required. Goals and objectives are subject to change. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions: In addition to the activities as prescribed above, specific responsibilities of this role may include: • Lead and direct the billing team, providing guidance, coaching, and training • Oversee the Center of Excellence by providing guidance and coaching when necessary • Monitor billing activities, ensure accurate and timely customer invoicing • Address and resolve complex billing issues • Establish a Center of Excellence for billing practices and provide guidance and support to the team and stakeholders across the organization. • Identify and resolve workflow issues, implement process improvements, and optimize billing operations • Monitor and analyze billing metrics to identify trends, address issues, and provide insights to senior management. • Ensure compliance with relevant billing regulations and policies along with financial regulations and industry standards relating to billing and invoicing practices. • Train new team members and provide ongoing support to improve skills and knowledge • Review billing data, identify trends, and generate reports to track performance and identify areas for improvement • Serve as a point of contact for questions and concerns from team members and other departments. • Assist Collections team with billing related questions Staff Management Responsible for ensuring area of responsibility has the talent and resources to meet short- and long-term organizational goals as well as ensuring maximum productivity and performance. Responsibilities include, but are not limited to: • Proactively recruit, screen, and select candidates for current and future resource requirements. • Effectively orient new hires to ensure a positive and productive employee engagement experience. • Ensure structure and hiring plans (within budget) are appropriate for performance and productivity levels required. • Utilize the company’s performance management program as designed to align individual performance to overall performance objectives. Meet all completion requirements at a high quality level. Provide ongoing performance feedback. Identify and take appropriate action for non-performance. • Ensure each employee has a yearly performance review that is reviewed with employee and the review to be sent to Human Resources each year. • Ensure each employee has a clear and thorough understanding of their role and responsibilities. Keep job descriptions current for each position. • Actively support and participate in organizational development and training programs. Meet all completion requirements at a high quality level. • Mentor, guide, and coach direct reports in order to expand their capabilities and performance. • Communicate all corporate matters in a positive and timely manner as directed by Corporate Communications or senior managements. • Administer all internal policies and procedures in accordance with corporate, human resources, budgetary, and finance guidelines. Ensure accuracy of staff data records. • Comply with all employment laws and regulations including, but not limited to, equal employment opportunities for all. Skills: Account Reconciliation | Accounts Receivable | Billing | Cash and Receipts Management | Credit Analysis | Credit Verification | Financial Statements | Inquiry Research/Response | Invoice Management | Issue Resolution | Management Reporting | Negotiation | Payment Posting | Workflow Optimization | Operational Policy Development | GAAP Standards | AR Automation Software Business Process Management | Business Process Modeling/Improvement | Data Analysis | Operations Research | Process Consulting | Process Optimization | Process Reengineering | Project Planning | Strategic Project Management | Workflow Analysis | Performance Metrics | Industry Analysis | Business Process Management Software Minimum Requirements: Education/Experience/Certification Requirements • Bachelor’s degree in Business Administration, Finance or related field or equivalent • 7+ years Billing Manager / Team Lead experience, leading teams of staff in a complex high-volume business • Strong leadership, communication, and interpersonal skills • Familiarity with any billing software and other relevant systems • Advanced Excel skills (e.g. pivot tables, vlookup) • A thorough understanding of billing procedures Preferred Skills/ Competencies: • Associate, BA/BS in Accounting is a plus, but not required • Demonstrated leadership and motivational skills • Analytical and organizational abilities • Solid time management and understanding of prioritization • High level of professionalism • Sound judgment, with ability to make measured risk decisions Working Environment/Physical Demands Working Environment: • General office environment: Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels. • Periods of stress may occur. Physical Demands: • Activities require a significant amount of sitting at office and work desks and in front of a computer monitor. • Some walking and standing relative to interaction with other personnel. Travel Requirements: X None X Occasional Moderate Frequent Very Frequent (25% or Less) (25% - 40%) (40% - 80%) (80% or more) Other possible Unofficial Titles: Unofficial titles may be given by the manager and used for calling cards and email signatures. • Billing & CoE Manager Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise. It does not alter the "at will" employment relationship between the company and the employee. Management

The Insurance Authorization Specialist will verify patient eligibility and benefits, read clinical notes, and create authorizations. This role requires effective communication and organizational skills to manage daily tasks efficiently. | Candidates must have a minimum of two years' experience in an authorization department or similar field. Strong communication, organizational, and computer skills are essential, along with knowledge of HIPAA regulations. | Job Summary: The Insurance Authorization Specialist will perform daily tasks including: verification of patient eligibility, benefits, reading and understanding clinical notes and/or patient charts, and creating authorizations. Why join our team? Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals 9 Company Paid Holidays Company Paid Parental Leave Earned Time Off (3 weeks) Comprehensive Benefits Program (Medical, Dental and Vision Insurance) Company Paid Life and AD&D Insurance Company Paid Short-Term Disability Insurance Voluntary Long-Term Disability, Accident insurance, ID Theft Insurance, Flexible Spending or Healthcare Savings Account 401K Retirement Plan with competitive employer match Minimum Requirements: Education/Experience/Certification Requirements: Excellent communication (written and oral) and interpersonal skills. Strong organizational, multi-tasking, and time-management skills. Must be detail oriented and able to follow through on issues to resolution. Must be able to act both independently and as a team member. Minimum of two years’ experience in authorization department/insurance billing/or similar department. Effective interpersonal and management skills Knowledge of and adherence to regulations set by HIPAA Knowledge and skills necessary to meet individual needs based on physical, psycho-social, educational, safety and other criteria appropriate for each individual patient Organizational and prioritization skills and ability to use time effectively Effective written and verbal communication skills Proficient computer skills Must be able to work in a seated position for extended periods of time Must be able to focus on and read a computer screen for prolonged periods Flexibility to handle a workload that fluctuates and grows with time Preferred Qualifications: Experience with Cerner Initiating authorizations Why join our team? If you join us, you will receive: Work remotely with a work/life balance approach Robust benefits offering, including 401(k) Generous time off allotments 10 paid holidays annually Employer-paid short term disability and life insurance Paid Parental Leave What’s it like to work for TruBridge? You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. You’ll be part of a remote team that’s encouraged to push boundaries and look at things differently. And you’ll contribute to supporting providers in delivering the best care possible for their communities. Are you ready to help us clear the way for care? Explore opportunities with TruBridge.