Course

Generate new business in healthcare by prospecting and engaging C-level executives nationally, managing sales pipeline, coordinating RFPs, and collaborating with presales teams to close deals. | 3-5 years healthcare consulting experience with enterprise software, knowledge of healthcare regulations, proven national C-level sales success, experience with Salesforce and Hubspot, and a BS/BA degree preferred. | In this role you'll strategize to generate sales primarily from new logos. As a sales 'hunter' you'll reach out to a variety of healthcare prospects to determine if the enterprise software platform or product solutions can solve their specific business problems. You'll be prospecting nationally to engage and bring new customers to the company and work on B2B accounts, researching and generating your own leads. You'll engage with C-level prospects at organizations in your assigned region. Qualifications • 3-5 years experience consulting for the Healthcare space, preferably for enterprise software solutions • Broad understanding of the health care regulations affecting risk-bearing entities • Proven experience selling to C-level executives nationally • Proven record of exceeding sales quota • Ability to assist with RFP or product demonstrations as needed • Experience with SalesForce CRM, Hubspot, Microsoft Outlook, Word, PowerPoint and Excel required •BS/BA degree preferred Responsibilities •The Business Development will be responsible for strategies for new business development in the healthcare space •Develop and commit to detailed sales plan aligned to quarterly targets •Creates and updates a pipeline utilizing salesforce.com •End-to-End coordination of RFI/RFP process •Interface with the internal presales teams post identifying and qualifying the opportunity and drive the customer engagement along with the presales teams to close the deals •Works with presales team to ensure client requirements are addressed during demonstrations •Effective communication and follow-up to ensure momentum is not lost (external and internal) •Travel to conferences and/or clients to help generate leads •Travel to corporate office for Quarterly Business meetings

Serve as the main contact for healthcare clients, manage support tickets and SQL reporting, coordinate deployments, and improve client processes. | 3+ years healthcare software customer support, experience with JIRA and SQL, strong communication and organizational skills. | Must have healthcare experience / client support and SQL reporting experience. Great opportunity with a small but growing Software company working with health insurance customers. You will be a first point of contact for our client issues and updates, ensuring software support or troubleshooting issues are addressed in a timely manner, coordinate configuration deployments, assign JIRA tickets, manage updates and projects, and look for ways to continuously improve your assigned customers’ processes. Someone with prior customer support or software support in the Healthcare space would be a great fit for this position. What You'll Do: • Represent by acting as a central point of contact for assigned customer(s) • Work with JIRA for ticketing and triaging and work with SQL for reporting • Maintain a detailed knowledge of the customer’s business processes and systems • Coordinate configuration and/or code deployments as necessary • Track, triage and resolve reported defects and support client configuration questions • Facilitate weekly client meetings, work through priority issues, and plan future initiatives • Assist with the prioritization of initiatives by providing recommendations, documenting risks, and outlining mitigation strategies • Review changes and enhancements with clients • Coordinate the work of both support and development resources when required Experience we need from you: • 3 years of Healthcare or Healthcare Software customer support (B2B) preferred • Basic IT Healthcare applications, deployments, configs and/or ticketing systems (JIRA, Rally, etc) • Professional experience with MS Office, PC support, Teams, etc • SQL queries, scripts or API experience (1 year minimum) • Ability to communicate complex problems in an easily understood manner • Ability to effectively communicate client needs to our internal staff • Attention to detail and excellent analytical skills • Excellent presentation, communication, and customer service skills • Well, organized with the ability to prioritize and handle multiple assignments • Organized with the ability to prioritize and handle multiple client issues and tickets