CorroHealth

Support client-facing teams by managing reports, coordinating meetings, resolving client inquiries, and ensuring operational goals are met. | Requires at least 1 year of healthcare or related client-facing experience, proficiency in Excel and PowerPoint, strong communication and organizational skills, and ability to work independently. | About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: Account Manager ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. Responsibilities Provides overall support to client-facing/project team utilizing data provided by the team, attending meetings, preparing documents, researching issues, producing reports, working with vendors and provides other duties as assigned or as business needs may require Excellent verbal and written communication skills to prepare client presentations; works with clients on problem resolution; trains clients on Virtix tools and applications; explains reporting and metrics Coordinates operational efforts as it relates to report management including the maintenance of specific SLAs, process hand-offs, scorecard updates with related metrics, analytics and ad hoc reports as needed Works closely with external vendors to ensure that goals and objectives are being met which includes follow-up on outstanding payments. Acts as a central point of contact for provider calls, as needed With proficiency, researches client inquiries and follows through to resolution of those inquiries. Client inquiries may include but are not limited to requests for verification of previous letter mailings, requests for duplicate letters, and requests for status updates. Prepares and delivers routine correspondence on behalf of the team. Client inquiries may include but are not limited to requests for verification of previous letter mailings, requests for duplicate letters, and requests for audit status updates. Schedules, coordinates and facilitates meetings with internal stakeholders and team members to address issues and ensure clear communication within the team and delivers routine correspondence on behalf of the team for internal purposes Resolves outstanding documentation management issues and follows-up as necessary. Based upon client management feedback, researches issues related to proposed requests. Submits requests as appropriate. Schedules and coordinates client meetings. Prepares and distributes agenda to scheduled attendees. Prepares meeting notes for clients; Documents any resulting action items and ensures communication to stake holders. Critical Success Factors Adaptive Learner. Quickly grasps a working understanding of basic elements and concepts of successful client management. Demonstrates enthusiasm for learning and applying knowledge to the completion of tasks. Successfully integrates and executes new assignments with guidance and direction. Critical Thinker. Demonstrates effective problem-solving skills. Technically Capable. Demonstrates competency with tools of the job including but not limited to filing systems, computers, word processing & spreadsheet applications, web systems, Virtix Health and Client systems, data file structures and Power Point. Organized Doer. Demonstrates ability to plan, organize, and prioritize multiple tasks and ensures timely completion. Uses a structured and dependable approach to accomplishing assigned work. Delivers Results. Can be counted on to consistently meet or exceed goals and performs at expected levels of quality and productivity. Demonstrates willingness and readiness to take on more responsibility. Lives our Values. Understands and consistently demonstrates the spirit and behaviors associated with Virtix Health’s values. Requirements Computer proficiency in Microsoft Excel and PowerPoint required; Familiarity with Access and system databases preferred Minimum of 1 year of related experience in healthcare or related, client-focused field Excellent verbal and written communication skills Strong analytical and investigative skills Excellent organizational skills, detail-oriented and reliable Team player, ability to recognize how individual actions affect the team as a whole Ability to work with minimal direct supervision, as part of a client-facing team Knowledge and/or experience with Jira nice-to-have PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Virtix Health partners with health plans across the country to drive clinical, financial, and operational results. Virtix Health offers virtual wellness visits, in-home health risk assessments, retrospective chart review, HCC Coding, medical record repository, retrieval workflow technology, health risk assessments, and member engagement services.

The QA Engineer is responsible for providing testing expertise to Agile/SCRUM teams, developing test strategies, and ensuring high product quality through manual and automated testing. They will also analyze failed tests and manage defects to assist engineering in defect resolution. | Candidates must have a minimum of 5 years of software testing experience and at least 2 years of Agile/SCRUM testing experience. Familiarity with programming languages, SQL, and healthcare IT is preferred. | About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: JOB SUMMARY: The QA Engineer is a key member of the Product Development team that brings software architecture, design, problem solving and code expertise into every aspect of our organization, department and sprint teams. They identify and define process improvements, perform product testing, improve quality and ensure industries testing best practices are used. ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. JOB SUMMARY: The QA Engineer is a key member of the Product Development team that brings software architecture, design, problem solving and code expertise into every aspect of our organization, department and sprint teams. They identify and define process improvements, perform product testing, improve quality and ensure industries testing best practices are used. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide testing subject-matter expertise to Agile/SCRUM teams during sprint planning, execution and retrospectives. Develop test strategies for new system functionality. Collaborate with product management and engineering teams, in an Agile/SCRUM environment, to develop a comprehensive set of tests. Lead regression team members to ensure high product quality is maintained release-over-release. Run manual test scripts and create / maintain automated test scripts. Analyze failed tests and manage defects using the defect tracking tool. Diagnose failures and gather comprehensive information to assist engineering in defect resolution. Prepare test cases for regression testing of existing functionality as new functionality is introduced. Work hard / play hard attitude… Have fun. Align conduct with the Company’s Code of Ethics and Business Conduct and support the Company’s Ethics and Compliance Program. Comply with all internal policies and procedures. Actively participate in Company provided training and education. Ensure individual compliance with all privacy and security rules and regulations and commit to the protection of all Company confidential information, including but not limited to, Personal Health Information. MINIMUM QUALIFICATIONS AND REQUIREMENTS: Minimum 5 years of software testing experience, in a multi-tier, database-intensive enterprise application. Minimum 2 years of agile / scrum testing experience Experience in test driven development. Experience using test automation tools and frameworks Good practical knowledge of a programming or scripting language, preferably C#, VB Script, or PowerShell Familiar with SQL scripting, preferably in a Microsoft SQL Server environment Familiar with XML. Excellent communication skills, both written and verbal Education: Bachelor of Science degree in Computer Science, Computer Engineering, MIS or related field Database administration knowledge is a plus Prior experience in Healthcare IT is a plus DESIRED QUALIFICATIONS: Background in the medical or pharmaceutical fields is a great plus Knowledge of medical coding (CPT, ICD-10) is also a great plus Prior experience in healthcare IT Knowledge of SQL in Microsoft SQL Server environment Knowledge of cloud computing (Windows Azure, Amazon Web Services, etc.) Knowledge of server-side technologies such as Windows Communication Foundation and ASP.NET Web API TRAVEL: None PHYSICAL DEMANDS: Must be able to communicate effectively with clients and team members, both verbally and written. While performing the duties of this job, the employee will be frequently required to stand and sit for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A job description is only intended as a guideline and is only part of the employee’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Virtix Health partners with health plans across the country to drive clinical, financial, and operational results. Virtix Health offers virtual wellness visits, in-home health risk assessments, retrospective chart review, HCC Coding, medical record repository, retrieval workflow technology, health risk assessments, and member engagement services.

Manage multiple client-specific insurance operations practices, lead teams across various locations, and develop operational plans to meet business objectives. | Experience managing multi-site teams, operational planning, client interfacing, and performance optimization in a healthcare or insurance operations environment. | About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. Responsible for the project level management of operations, training, planning and strategic direction to support business objectives for multiple assigned to CorroHealth Insurance Operations clients/projects. Drives performance improvement and corresponding revenue growth, while maintaining optimum service levels and the highest possible quality work product. Oversees teams based in multiple locations to include remote/at home sites, client sites, service centers, and offshore delivery teams. Interfaces directly with clients, outsource partners and suppliers, in addition to collaborating with internal business teams to implement and manage growth plans. Responsible for recommending, developing and implementing operational plans and policies to ensure attainment of near-term performance targets as well as long-term strategic business objectives. Responsible for the optimization of performance and effective employee/client management and communication. Assists with the development of new business. Develops comprehensive reporting and analysis tools including performance metrics and productivity reports with long term trending models to support business decisions and strategic direction. Primary duties include: Management of multiple client specific Insurance Operations practices Consistently directs the work of multiple direct reports Responsible for the decision to engage, terminate, advance, promote, or change status for employees under their direct or indirect supervision PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. CorroHealth sits at the center of the revenue cycle revolution. Fundamental operations of the revenue cycle are supported through our expert teams while we recast the role of clinicians through automation. This shift to a true clinical revenue cycle helps us achieve our core purpose – exceed client financial health goals. For each patient population, CorroHealth automates key clinical aspects of the cycle. Our platforms focus on capture and application of clinical documentation while easing the burden on physicians. Scalability is prioritized in the support of client program operations. As with most revenue cycle partners, our skilled and enthusiastic team is available to outsource any portion of the cycle. However, we can also complement client programs with additional expert support or upskill existing client teams to meet program demands. Whether our team is deployed directly, or automation is incorporated for a more programmatic solution, CorroHealth delivers. CorroHealth has acquired Xtend Healthcare! For more information, please visit https://corrohealth.com. Applicants will only receive job-related emails from the domain @corrohealth.com. Additionally, it is important to emphasize that CorroHealth will never ask for money in return for a job offer.