Continental Finance Company

Support the tech team with project execution, documentation, and collaboration on software development lifecycle tasks. | Currently enrolled in an undergraduate program, with strong communication skills, attention to detail, and understanding of software concepts and SQL. | Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a business systems analyst Intern to support our tech team. Continental Finance Company interns get real-life exposure to the daily duties of the department. They spend the summer as a valued member of their respective team, learning business skills and assisting with a variety of projects that have an impact on the business operations. An additional focus of the program will be to complete a final project that will be an overview of activities, tasks and experiences throughout the 10-week program. Essential Functions: Execute assigned projects and tasks as outlined by the mentor Prepare and submit weekly project reports and summaries outlining progress and deliverables Meet regularly with a mentor to review project status, reports, and address questions Support the department and broader organization by contributing innovative ideas, solutions, and an external perspective Assist with documenting and refining business and functional requirements, including user stories Collaborate with business stakeholders and product owners to gather and analyze requirements and help define solutions that deliver value to customers Document process flows and participate in design sessions to translate technical designs into effective product solutions Perform system analysis on existing applications and recommend approaches for integrating new requirements into current software products Participate in active projects, collaborate with the development team, and gain hands-on exposure to multiple phases of the software development lifecycle This is a paid position for undergraduates and is located in Wilmington, Delaware. CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) The ideal candidate will have the following: Currently enrolled in and working towards an undergraduate in Business, Finance, Engineering, Mathematics, or Computer Science Available to work 40 hours/week (hybrid) for 10 weeks: June 2nd- August 6th, 2026 Currently enrolled in 4-year accredited university Strong attention to detail Excellent written and verbal communications Demonstrated skills in the use of Microsoft Office applications Understanding of general software development concepts and SQL Ability to communicate effectively both with non-technical business users and the technical engineering team Strong customer service aptitude Ability to work independently and as part of a team Why Continental Finance? Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID Location Wilmington, Delaware (Hybrid) Department Tech Employment Type Summer Interns

Support operational projects, analyze data, and develop process improvement recommendations. | Currently enrolled undergraduate, strong attention to detail, proficient in Excel, able to analyze data, and work independently and in teams. | Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking an operations intern to support our operations team. Continental Finance Company interns get real-life exposure to the daily duties of the department. They spend the summer as a valued member of their respective team, learning business skills and assisting with a variety of projects that have an impact on the business operations. An additional focus of the program will be to complete a final project that will be an overview of activities, tasks and experiences throughout the 10-week program. Essential Functions • Execute assigned projects and tasks as outlined by the mentor • Complete weekly reports and summaries outlining project progress, analysis, and deliverables • Meet daily with a mentor to discuss projects, reports, findings, and questions • Support the department and company by providing innovative ideas, solutions, and an outside perspective • Support initiatives related to AI usage within Operations and database management • Analyze operational data based on provided criteria and business requirements • Develop and document recommendations for process improvements • Clearly articulate findings through written documentation, reports, and a final project presentation • Assist in the development of project solutions while monitoring and auditing processes to ensure seamless operational execution This is a paid position for undergraduate students and is located in Wilmington, Delaware. Ideal Candidate Qualifications • Currently enrolled in and working toward an undergraduate degree • Available to work 40 hours per week (hybrid) for the 10-week program: June 2 – August 6, 2026 • Strong attention to detail • Excellent written and verbal communication skills • Demonstrated proficiency in Microsoft Office applications, particularly Excel • Ability to learn bank industry standards and operational processes • Ability to analyze data when assigned a project • Ability to work independently and collaboratively as part of a team Why Continental Finance? Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday)

Support operations projects, analyze data, and develop process improvement recommendations. | Enrolled in an undergraduate program, strong communication skills, proficiency in Excel, ability to analyze data, and ability to work independently and in teams. | Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking an operations intern to support our operations team. Continental Finance Company interns get real-life exposure to the daily duties of the department. They spend the summer as a valued member of their respective team, learning business skills and assisting with a variety of projects that have an impact on the business operations. An additional focus of the program will be to complete a final project that will be an overview of activities, tasks and experiences throughout the 10-week program. Essential Functions Execute assigned projects and tasks as outlined by the mentor Complete weekly reports and summaries outlining project progress, analysis, and deliverables Meet daily with a mentor to discuss projects, reports, findings, and questions Support the department and company by providing innovative ideas, solutions, and an outside perspective Support initiatives related to AI usage within Operations and database management Analyze operational data based on provided criteria and business requirements Develop and document recommendations for process improvements Clearly articulate findings through written documentation, reports, and a final project presentation Assist in the development of project solutions while monitoring and auditing processes to ensure seamless operational execution This is a paid position for undergraduate students and is located in Wilmington, Delaware. Ideal Candidate Qualifications Currently enrolled in and working toward an undergraduate degree Available to work 40 hours per week (hybrid) for the 10-week program: June 2 – August 6, 2026 Strong attention to detail Excellent written and verbal communication skills Demonstrated proficiency in Microsoft Office applications, particularly Excel Ability to learn bank industry standards and operational processes Ability to analyze data when assigned a project Ability to work independently and collaboratively as part of a team Why Continental Finance? Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID Location Wilmington, Delaware (Hybrid) Department Operations Employment Type Summer Interns

Assist in reviewing third-party risk management policies, analyze vendor risk profiles, and prepare findings for leadership. | Enrolled in an undergraduate program with strong organizational and communication skills, and basic proficiency in Microsoft Office. | Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Third Party Risk Management Analyst Intern to support our Compliance team. Continental Finance Company interns get real-life exposure to the daily duties of the department. They spend the summer as a valued member of their respective team, learning business skills and assisting with a variety of projects that have an impact on the business operations. An additional focus of the program will be to complete a final project that will be an overview of activities, tasks and experiences throughout the 10-week program. Essential Functions: Review existing third-party risk management policies, procedures, and documentation related to vendor onboarding, assessment, and ongoing monitoring Conduct a structured inventory of third-party vendors by partnering with cross-functional teams, including Compliance, IT, Legal, Accounting, Data Science, Credit Risk, Operations, and Marketing Analyze vendor risk profiles, including data access, cybersecurity controls and regulatory compliance Review vendor due diligence materials to identify risk themes, gaps, and improvement opportunities Benchmark current third-party risk management practices and regulatory expectations for fintech and credit card issuers Identify high-risk or duplicative vendor relationships and develop recommendations to strengthen oversight, monitoring, and cost efficiency Prepare and present findings and recommendations to Compliance Leadership and executive stakeholders This is a paid internship for undergraduates and is located in Wilmington, Delaware. CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) The ideal candidate will have the following: Currently enrolled in and working towards an undergraduate degree. Open to all majors, Business, Finance, Risk Management, English, Accounting or Legal preferred Available to work 40 hours/week (hybrid) for 10-week program: June 2nd- August 6th, 2026 Currently enrolled in 4-year accredited university Strong organizational skills and attention to detail. Strong oral, written and team communication skills. Demonstrated skills in the use of Microsoft Office applications. Strong customer service aptitude Ability to work independently and as part of a team. Why Continental Finance? Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID Location Wilmington, Delaware (Hybrid) Department Compliance Employment Type Summer Interns

Support quality assurance initiatives, conduct audits, document findings, and assist in process improvements within the operations team. | Enrolled in an undergraduate program related to Business, Finance, or Data Analytics, with proficiency in Excel, attention to detail, and strong communication skills. | Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Quality Assurance Intern to support our Operations team. Continental Finance Company interns get real-life exposure to the daily duties of the department. They spend the summer as a valued member of their respective team, learning business skills and assisting with a variety of projects that have an impact on the business operations. An additional focus of the program will be to complete a final project that will be an overview of activities, tasks and experiences throughout the 10-week program. Essential Functions: Support process- and audit-focused quality assurance initiatives within the Operations team Conduct quality audits using established QA checklists and defined procedures Document audit findings, exceptions, and control gaps with a high level of accuracy and detail Maintain exception logs and assist with trend analysis to identify recurring issues and process risks Support root-cause analysis efforts and assist in developing recommended corrective actions Assist with maintaining and updating standard operating procedures, control documentation, and audit logs Participate in internal audits and assist with testing process changes Support risk mitigation and continuous improvement initiatives across operations Utilize tools such as Microsoft Excel, Word, and other reporting platforms to track and analyze QA results This is a paid position for undergraduates and is located in Buffalo, New York. The ideal candidate will have the following: Currently enrolled in and working toward an undergraduate degree in Business Administration, Finance, Operations Management, Communications, Data Analytics, or a related field Available to work 40 hours per week for the 10-week summer program: June 2nd – August 6th, 2026 Strong attention to detail and organizational skills Basic understanding of quality assurance, process improvement, or auditing concepts Proficiency with Microsoft Excel and Microsoft Office tools Ability to analyze data, document findings, and follow defined procedures Strong written and verbal communication skills Analytical thinking and problem-solving skills Curiosity, reliability, and a willingness to learn Interest in financial services, operations, or compliance preferred but not required Why Continental Finance? Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID Location Buffalo, New York (Hybrid) Department Operations Employment Type Summer Interns Compensation $25/hr

Lead and manage IT support operations, develop SOPs, and ensure high-quality service delivery. | Minimum 3 years managing an IT support team, experience with incident management, SOP development, and supporting enterprise systems. | About the position Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking an IT Support Manager to support our Information Technology team. The Support Manager is responsible for supporting our Information Technology team by coordinating technical and information systems within the company. This individual should have a background in Information Technology, management, and analysis. Responsibilities • Hire, onboard, train, and mentor IT Support Specialists. • Ensure adherence to SLAs, KPIs, and service standards. • Promote “white glove” or high-touch support for end users • Conduct performance reviews, coaching, and corrective actions as needed. • Lead and manage daily service desk activities, including incident, request, and escalation management. • Maintain documentation (Runbooks, How To, SOPs, etc) and seek opportunities within the department to improve operational awareness and efficiencies. • Drive adoption and proficiency of changes within the organization in accordance ITIL Framework. • Develop project strategies and plans, including stakeholder assessment, communications to ensure the timely execution of the Tech Operations teams’ objectives. • Manage support tickets efficiently while maintaining accurate and detailed documentation. • Lead/facilitate meetings with clients to ensure an understanding of the current company culture and goals. • Perform additional duties as assigned. Requirements • High school diploma or GED required. Bachelor's degree preferred. • Minimum of 3 years of experience managing an IT support department. • Familiarity with endpoint management, identity and access management, and security incident coordination 1+ years of experience in Incident management (ITIL Framework) and creations of technical documents • Experience developing and enforcing SOPs, workflows, and service desk best practices Certifications from leading vendors such as CompTIA, Cisco, AWS or Microsoft are preferred. • The position requires minimal travel. Occasional travel requirements may be subject to overnight depending on the company’s needs. • Ability to lift 25+ pounds and sit for long periods of time. • Excellent analytical and troubleshooting skills. • Experience supporting Windows, macOS, SaaS applications, and enterprise systems. • Prior experience managing an IT Service Desk or technical support team in a mid-to-large organization. • Knowledge of Active Directory user accounts and basic Microsoft applications. • Ability to perform effectively under deadlines and thrive in fast-paced environments. • Strong interpersonal and customer service skills, with the ability to communicate effectively with users at all levels. Nice-to-haves • Familiarity with Cloud Technology (AWS, Azure, Google Cloud) is a plus. • Certifications from leading vendors such as CompTIA, Cisco, AWS or Microsoft are preferred.