17 open positions available
Define program scope, develop plans, and manage cross-functional teams for successful project delivery. | 7-10 years experience, bachelor's degree or equivalent, strong project management skills, flexible schedule. | Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary This job entails a deep understanding of program scope and meticulous planning to align with organizational goals. It requires collaborative cross-functional team engagement and the development of comprehensive program plans. The role demands proactive risk management, resource allocation, and the ability to guide programs to successful completion within set timelines. Job Description Responsibilities: Understanding program scope, participating in planning milestones, and aligning with business and budgetary requirements Identifying and securing participation from cross-functional teams for effective program integration and execution Developing and maintaining detailed program plans, ensuring accurate and up-to-date program documentation Scheduling and managing workstreams for comprehensive program deployment from start to finish Managing program critical paths and dependencies, while developing goals and success criteria with stakeholders Analyzing risks, establishing contingency plans, and taking corrective actions to mitigate potential program disruptions Allocating resources efficiently to support program objectives and assisting in forecasting budget and resource needs Escalating issues timely for management review and balancing program scope, time, and costs effectively Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Customer Experience (CX), Deployment Planning, Project Management Compensation National Pay Range: $74,337.89 USD-$174,229.42 USD Illinois Pay Range: $78,984.00 USD - $153,321.89 USD Colorado Pay Range: $83,630.12 USD - $160,291.07 USD Hawaii Pay Range: $97,568.48 USD - $146,352.71 USD Washington DC Pay Range: $106,860.71 USD - $160,291.07 USD Maryland Pay Range: $88,276.24 USD - $160,291.07 USD Minnesota Pay Range: $83,630.12 USD - $146,352.71 USD New York Pay Range: $88,276.24 USD - $174,229.42 USD Washington Pay Range: $83,630.12 USD - $167,260.24 USD New Jersey Pay Range: $92,922.36 USD - $167,260.24 USD Vermont Pay Range: $88,276.24 USD - $139,383.54 USD Massachusetts Pay Range: $92,922.36 USD - $167,260.24 USD California Pay Range: $83,630.12 USD - $154,870.59 Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 7-10 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Design and build AI-powered software platforms and scalable backend services integrating cloud and internal APIs. | 7+ years software engineering with strong Python, AWS, distributed systems, bachelor's degree preferred, and containerized application experience. | Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary We're seeking a Senior Applied AI Engineer to join our Cloud Security Engineering team and help shape the next generation of intelligent platforms that drive security outcomes across the organization. In this role, you'll design and build AI-powered solutions that transform large volumes of technical and business data into actionable insights, automated workflows, and measurable results. While the work supports cybersecurity initiatives, this is fundamentally a software engineering and applied AI role focused on creating scalable platforms, intelligent automation, and modern cloud-native services that empower engineering teams to work smarter and move faster. As a Senior Applied AI Engineer, you'll own critical technical initiatives from concept through production, driving innovation across AI, automation, and software engineering. Job Description What You'll Do Design and build intelligent software platforms that leverage AI-assisted reasoning, automation, and workflow orchestration. Develop self-service capabilities that help teams investigate issues, implement recommendations, and execute repeatable processes with minimal manual effort. Integrate data and services across cloud platforms, internal systems, APIs, and SaaS applications. Create scalable backend services and APIs that support complex business workflows and operational decision-making. Lead architecture and implementation decisions across distributed systems, workflow automation, and data pipelines. Build reliable systems with observability, resiliency, fault tolerance, and operational excellence in mind. Partner with software engineers, platform teams, product partners, and security stakeholders to deliver impactful solutions. Research, prototype, and apply emerging AI technologies to solve real-world business and engineering challenges. Mentor engineers, influence technical direction, and help elevate engineering best practices across the organization. What You'll Need: 7+ years of software engineering experience designing, building, and supporting production systems. Strong Python development skills and experience building backend APIs and services using FastAPI or similar frameworks. Experience with PostgreSQL, data modeling, ORM frameworks, and scalable data processing systems. Proven ability to design distributed, service-oriented architectures, including workflow orchestration, asynchronous processing, and resilient application design. Strong problem-solving skills with the ability to translate complex requirements into scalable technical solutions. Cloud & Platform Engineering Experience building and operating applications in AWS, including services such as EC2, ECS/Fargate, Lambda, RDS, S3, IAM, and CloudWatch. Experience with Docker, containerized application delivery, and CI/CD pipelines. Knowledge of automated testing, deployment strategies, infrastructure-as-code, and modern DevOps practices. Experience implementing observability, reliability, and operational best practices for production systems. Preferred Qualifications Experience developing AI-powered applications, workflow automation platforms, or intelligent decision-support systems. Familiarity with cybersecurity, risk management, compliance, or cloud security concepts. Experience with React/TypeScript and modern web application development. Experience with data and analytics platforms such as Snowflake, Databricks, OpenSearch, or Elasticsearch. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Skills Agentic AI, Amazon Web Services (AWS), Cloud DevOps, Infrastructure As Code (IaC), Python Software Development, System Designs, Technical Leadership We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 7-10 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.
Lead design and development of backend and frontend software, build CI/CD pipelines, perform integration testing, and mentor junior engineers. | Bachelor's degree with 5+ years Go development experience, plus skills in React, TypeScript, MySQL, Redis, AWS, Jenkins, and Docker. | FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary Job Description COMPANY: Comcast Cable Communications, LLC DUTIES: Provide technical leadership in designing and developing new software and web applications; develop backend software using Go; develop frontend software using React, JavaScript, HTML, CSS, and Typescript; perform Unit and Integration Testing using gomock, Cypress, and Playwright framework; develop software using MySQL, Redis, AWS, and Agile development methodologies; build CI/CD pipelines using Jenkins and Docker; support applications under development and customize current applications; assist with the software update process for existing applications, and roll-outs of software releases; analyze, test, and assist with the integration of new applications; document all development activity; research, write, and edit documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals, and formal recommendations and reports; monitor and evaluate competitive applications and products; review literature, patents, and current practices relevant to the solution of assigned projects; collaborate with project stakeholders to identify product and technical requirements; conduct analysis to determine integration needs; work with the Quality Assurance team to determine if applications fit specification and technical requirements; and guide and mentor junior-level engineers. Position is eligible to work remotely one or more days per week, per company policy. REQUIREMENTS: Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering, or related technical field, and five (5) years of experience developing backend software using Go; of which three (3) years of experience include developing frontend software using React, Typescript, JavaScript, HTML, and CSS; developing software using MySQL, Redis, AWS, and Agile development methodologies; and building CI/CD pipelines using Jenkins and Docker; of which two (2) years include performing Unit and Integration Testing using gomock and Playwright framework. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Go Programming Language, Redis, TypeScript We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.
Lead global cybersecurity incident response and coordination to ensure rapid risk reduction and manage CSOC operations. | 7+ years cybersecurity operations or CSOC leadership experience with strong incident response, stakeholder management, and executive communication skills. | Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary The Cybersecurity Major Incident Manager leads incident management across a distributed, follow-the-sun operating model, with accountability for incident response support and coordination, post-incident governance, and continuous improvement to ensure consistent execution, disciplined closure, and measurable risk reduction. Job Description Key Responsibilities * Lead incident response support and coordination across regions, ensuring consistent execution, rapid response, and 24x7 operational coverage. * Build and maintain the CSOC IM operating model, including staffing, escalation paths, runbooks, and surge support for major incidents * Manage and develop a distributed team of Incident Coordinators and Incident Managers across regions * Establish follow-the-sun operating rhythms and seamless regional handoff processes. * Provide leadership and oversight for the integration of vulnerability management, threat monitoring, detection engineering, and critical security telemetry to ensure visibility, coverage, and operational readiness for newly acquired environments. * Drive cybersecurity operational maturity across newly integrated businesses, ensuring incident response processes, playbooks, governance, and continuous improvement activities align with enterprise standards and regulatory requirements. * Serve as a senior incident coordinator for high-severity incidents, ensuring alignment across technical teams, business stakeholders, Legal, Privacy, and Communications * Coordinate incident response activities, ensuring actions are tracked, prioritized, and executed in alignment with the Incident Response Plan * Own incident closure quality, ensuring root cause, remediation, evidence, and documentation are complete and audit-ready * Lead After-Action Reviews (AARs) and ensure structured, outcome-driven execution * Translate AAR outputs into prioritized Cybersecurity Action Plans (CAPs) with clear ownership and timelines * Provide clear, executive-ready updates and structured communication cadence to the teams * Partner with Legal to support appropriate post-incident oversight and review requirements * Assess operational gaps and drive improvements in processes, controls, and coordination * Define and track key metrics including MTTR, closure quality, CAP completion, and incident recurrence * Establish reporting on incident trends, operational performance, and readiness gaps * Ensure alignment with regulatory requirements and regional considerations (U.S. and U.K.) * Manage relationships with external incident response providers and partners * Lead, coach, and develop a high-performing global team while driving a culture of accountability and operational rigor Qualifications * 7+ years of experience in cybersecurity operations, incident response support, or CSOC leadership * Proven experience leading global or distributed teams across multiple regions or time zones * Strong understanding of incident response lifecycle, coordination, and post-incident analysis (AAR/RCA) * Experience managing cross-functional teams during high-severity incidents * Strong communication and stakeholder management skills Preferred Skills * Experience with incident management or workflow platforms * Familiarity with AAR frameworks and operational governance * Knowledge of U.S. and international regulatory environments * Experience operating in a 24x7 or follow-the-sun model Skills After Action Review, Cross-Functional Teamwork, Cybersecurity Operations, Executive Communications, Leadership, Major Incident Management, Stakeholder Management We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary [https://jobs.comcast.com/benefits] on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Develop and maintain Workday platform integrations and applications, collaborating with stakeholders and QA to meet specifications. | Bachelor's degree and 2 years experience with Workday integration tools, proficiency in XSLT, MVEL, SFTP/PGP encryption, and inbound flow integrations. | Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Job Description DUTIES: Contribute to a team responsible for developing integrations on the Workday platform using Workday Software Development Kit and Workday Enterprise Integration Builder (EIB); build new integrations on the Core Connector Worker to send change records from Workday to other platforms; utilize MVEL for cloud integration; build data transformations on the Workday platform using XSLT; create Secure File Transfer Protocol (SFTP) based file transmissions using Pretty Good Privacy (PGP) based file encryption; use EIB and Workday Studio to build end to end inbound flow integrations by reading data from external systems and updating to Workday; create applications within Workday Extend cloud platform using JavaScript; develop integrations and applications using MuleSoft, Java, Spring Boot, Python, and Flask; develop user interfaces using React; support applications under development and customize current applications; assist with the software update process for existing applications, and roll-outs of software releases; analyze, test, and assist with the integration of new applications; document all development activity; research, write, and edit documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals, and formal recommendations and reports; monitor and evaluate competitive applications and products; review literature, patents, and current practices relevant to the solution of assigned projects; collaborate with project stakeholders to identify product and technical requirements; conduct analysis to determine integration needs; and work with the Quality Assurance team to determine if applications fit specification and technical requirements. Position is eligible to work remotely one or more days per week, per company policy. REQUIREMENTS: Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering, or related technical field, and two (2) years of experience developing integrations on the Workday platform using Workday Software Development Kit and Workday Enterprise Integration Builder (EIB); building new integrations on the Core Connector Worker to send change records from Workday to other platforms; utilizing MVEL for cloud integration; building data transformations on the Workday platform using XSLT; creating Secure File Transfer Protocol (SFTP) based file transmissions using Pretty Good Privacy (PGP) based file encryption; and using EIB or Workday Studio to build end to end inbound flow integrations by reading data from external systems and updating to Workday. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills MVEL, Secure File Transfer Protocol (SFTP), Workday EIB We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.
Manage technical customer success by implementing solutions and serving as technical lead for executive stakeholders. | Requires 5+ years in technical customer-facing roles with data architecture, SQL, and cybersecurity experience plus a bachelor's degree. | Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary ABOUT DATABEE You will be an innovator within DataBee. (https://www.comcasttechnologysolutions.com/databee-suite) This division specializes in offering Software-as-a-Service (SaaS) and subscription-based security solutions to large enterprises and the federal government. For the first time ever, customers are now able to purchase some of the best of Comcast’s own in-house security technologies. These solutions are proven-at-scale to defend critical infrastructure and effectively reduce cost. The Cybersecurity Suite efficiently improves security and compliance while keeping costs in check. Job Description This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future. This position requires you to work EST business hours. Job Responsibilities: Own end to end technical success across assigned customer accounts. Implementing architecture and solution for net new and expansion opportunities Serve as the primary customer-facing lead, including executive leadership and customer meetings. Perform hands-on work within the platform (data onboarding, dashboarding, integrations, troubleshooting) validating customers are able to arrive at their derived outcomes. Support primary use cases in CCM and cyber risk reporting leveraging core platform capabilities including OCSF normalization, entity resolution, device/application ownership discovery, and secondary use cases for SIEM cost optimization and detection workflows. Drive delivery across data ingest, ETL, storage, and integrations aligned to our platform capabilities using project management skills Act as a DataBee practitioner voice externally — contributing to blog posts, conference presentations, or analyst briefings where appropriate. Partner with Sales Engineering, Accounts Executives, and the Engineering, and Product teams to support solution deployment, expansion planning, and clean handoffs and influence roadmap Engage alongside Sales Engineering in complex enterprise opportunities — elevating conversations to leadership and CISO-level stakeholders by developing and presenting practitioner experience Provide technical leadership and mentorship across teams and customer engagements Drive continuous optimization and maturity of customer environments post-deployment Bring customer feedback to Product Management and Engineering, and improve product and deployment designs based on customers engagements. Travel to customer sites or Comcast office or customer HQ when the customer requests an in-person meeting. Travel to in person internal meetings also is required upon request to build rapport with customers. Thrive in a startup operating model: move fast, operate with ambiguity, take ownership, and improve how we sell. Performs other related duties as assigned. Required Skills and Experience: Preferably has at least 5 years of proven experience in customer facing technical roles such as a technical account manager, data engineering, solutions consulting roles in enterprise B2B SaaS, with the ability to build trust and communicate effectively in dynamic environments. Extensive enterprise project management experience with exceptional communication skills—clear writing, structured presentations, and the ability to align and influence a broad set of cross functional stakeholders. Background in GRC, security compliance, cyber risk, or security reporting/analytics use cases, with the confidence to engage both technical practitioners and executive stakeholders. Strong understanding and hands on experience of data architecture fundamentals, including data ingest, ETL, data normalization, advanced SQL queries, and apply modern data engineering best practices. Familiarity with modern data and storage approaches such as Snowflake, Databricks, cloud object storage, and open table formats such as Iceberg, AWS S3, Azure Blob, and similar platforms. Experience with enterprise systems commonly involved in cyber risk and compliance reporting such as identity, endpoint CMDB, vulnerability, cloud platforms, ITSM, HR or org data, and familiarity with SIEM platforms such as Microsoft Sentinel and Splunk. Experience with enterprise systems commonly involved in cyber risk and compliance reporting such as identity, endpoint CMDB, vulnerability, cloud platforms, ITSM, HR or org data, and familiarity with SIEM platforms such as Microsoft Sentinel and Splunk. Strong problem-solving, ownership mindset, and ability to operate in an ambiguous, fast-paced environment Thrive in a startup operating model: move fast, operate with ambiguity, take ownership, and improve how we sell. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be hard-working learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new insights. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Get results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Customer Experience (CX), Enterprise Architecture (EA), Root Cause Problem Solving Compensation National Pay Range: $116,223.39 USD-$272,398.57 USD Illinois Pay Range: $123,487.35 USD - $239,710.74 USD Colorado Pay Range: $130,751.31 USD - $250,606.69 USD Hawaii Pay Range: $152,543.20 USD - $228,814.80 USD Washington DC Pay Range: $167,071.12 USD - $250,606.69 USD Maryland Pay Range: $138,015.28 USD - $250,606.69 USD Minnesota Pay Range: $130,751.31 USD - $228,814.80 USD New York Pay Range: $138,015.28 USD - $272,398.57 USD Washington Pay Range: $130,751.31 USD - $261,502.63 USD New Jersey Pay Range: $145,279.24 USD - $261,502.63 USD Vermont Pay Range: $138,015.28 USD - $217,918.86 USD Massachusetts Pay Range: $145,279.24 USD - $261,502.63 USD California Pay Range: $130,751.31 USD - $242,132.06 Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 15 Years + Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment. At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.
Design and build modern, responsive web applications and backend services with AI-powered features focusing on user experience. | Requires 2+ years full stack experience, strong JavaScript and Node.js skills, bachelor's degree preferred, and Agile experience. | Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary The AI Agentic Team designs, builds, and runs intelligent agents end to end. We own agent logic, workflows, integrations, production deployment, and ongoing performance. By combining build and operations, we deliver agentic systems that are reliable, secure, and scalable in real-world use. Job Description We're seeking a Full Stack Software Engineer – AI Agentic with a passion for building exceptional customer-facing experiences. This role is approximately focused on UI and full stack development, with opportunities to contribute to AI-powered and agentic capabilities that enhance customer interactions. You'll help modernize existing applications while partnering closely with Product, UX, and Engineering teams to deliver scalable, intuitive, and high-performing solutions. What You'll Do: Full Stack & UI Development Design and build modern, responsive web applications with a strong focus on user experience Develop reusable front-end components and scalable application architectures Build and maintain APIs and backend services Collaborate with UX and Product teams to deliver intuitive customer experiences Optimize application performance, reliability, and scalability Participate in code reviews, testing, and CI/CD best practices AI & Agentic Solutions Integrate AI-powered features into customer-facing applications Support agent-to-UI and human-AI interaction experiences Leverage AI-assisted development tools to improve engineering productivity Evaluate and implement emerging agentic technologies where appropriate What You’ll Need: 2+ years of full stack software engineering experience Strong JavaScript and Node.js experience required Experience building modern web applications and REST APIs Strong understanding of front-end architecture and responsive design Experience working in Agile development environments Preferred Skills Vue.js experience Mobile application development experience Experience with Agentic AI development Experience integrating AI capabilities into web applications Familiarity with Gemini, ADK, OpenAI, Anthropic, or similar AI platforms Understanding of agent-to-UI and human-AI interaction pattern'. Soft Skills: Curiosity to explore emerging AI capabilities, critical thinking to assess AI outputs, and adaptability in fast-moving, ambiguous environments. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications Skills AI Platforms, Critical Thinking, Curious Mindset, JavaScript, Node.js, Python Software Development We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.
Lead and scale enterprise cyber defense functions including SOC, incident response, and threat hunting teams with strategic leadership and executive-level incident command. | Over 10 years cybersecurity experience with at least 5 years managing leaders in complex environments and deep technical knowledge of security operations. | Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary At Comcast, we are committed to providing secure and reliable services for our customers, employees, and business partners. As the Director, Security Operations and Incident Response, you will lead the enterprise cyber defense function responsible for detecting, analyzing, hunting, escalating, and responding to cybersecurity threats across Comcast. This role is accountable for scaling Comcast’s Security Operations Center, Security Incident Response Team, threat hunting, and threat detection capabilities to meet a materially changed threat environment. Comcast must be prepared to manage multiple major incidents concurrently, maintain high-quality response under elevated case volume, proactively identify emerging threats, and continuously improve detection coverage across enterprise environments. The Director will provide strategic leadership, executive-level incident command, operational transformation, and cross-functional coordination across Cybersecurity, IT, Legal, Privacy, Communications, Engineering, Product, and business leadership. This leader will also partner closely with engineering teams to improve the tools, data pipelines, dashboards, automations, and workflows used by cyber operators every day. This is a critical leadership role responsible for protecting Comcast, our customers, our workforce, and our network from high-impact cyber threats. Job Description This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future. Core Responsibilities: Lead and scale Comcast’s SOC, Security Incident Response Team, threat hunting, and threat detection functions, ensuring the organization is trained, equipped, and structured to respond effectively to routine security events and major incidents. Build the operating model, staffing approach, escalation paths, runbooks, and surge capacity required to manage multiple concurrent major incidents. Serve as a senior incident commander for high-severity cybersecurity events, coordinating response across technical teams, business stakeholders, legal, privacy, communications, and executive leadership. Lead Comcast’s threat hunting function to proactively identify adversary behavior, emerging attack patterns, control gaps, and high-risk activity before it becomes a major incident. Including leading Purple Team activities. Own and mature the enterprise threat detection strategy, including detection coverage, alert fidelity, tuning, detection lifecycle management, and alignment to threat intelligence, adversary tradecraft, and business risk. Partner with security engineering, data engineering, platform engineering, and product teams to design and improve the tools, pipelines, dashboards, automations, and case management workflows used by cyber operations teams. Drive continuous improvement across SIEM use cases, endpoint detections, cloud detections, identity detections, network telemetry, enrichment pipelines, automation, and analyst workflows. Ensure lessons learned from incidents and hunts directly inform new detections, improved runbooks, stronger controls, and better response procedures. Develop and continuously improve incident response strategy, severity models, communications protocols, after-action reviews, and remediation tracking. Establish executive reporting on incident trends, SOC performance, detection quality, threat hunting outcomes, operational capacity, readiness gaps, and enterprise risk. Define and track metrics for mean time to detect, mean time to respond, alert quality, false-positive reduction, detection coverage, incident conversion, hunting outcomes, case volume, backlog, and major-incident readiness. Manage relationships with external incident response providers, security vendors, technology partners, and strategic service providers to ensure effective support during critical incidents. Ensure SOC, incident response, threat hunting, and detection practices align with regulatory expectations, internal policies, industry frameworks, and enterprise risk management requirements. Provide leadership to managers and technical teams, including goal setting, performance management, workforce planning, coaching, and career development. Represent Comcast as a senior subject matter expert in security operations, incident response, threat hunting, and threat detection. Required Qualifications: 10+ years of relevant cybersecurity experience, including leadership experience in cybersecurity operations, security incident response, threat hunting, threat detection, or enterprise SOC functions in a large, complex environment with at least 5 years of experience managing leaders of people Demonstrated experience managing high-severity cybersecurity incidents, including executive communications, cross functional coordination, containment strategy, remediation oversight, and post-incident improvement. This role supports a 24x7 cybersecurity operation and requires availability outside of standard business hours, including nights, weekends, and holidays, during critical incidents and high-severity security events. Strong leadership experience building, managing, and scaling technical security teams, including managers, incident responders, SOC analysts, threat hunters, detection engineers, and specialized security professionals. Deep technical understanding of modern security operations, including SIEM, EDR, threat intelligence, malware analysis, digital forensics, cloud security, identity security, network security, automation, and detection engineering. Experience partnering with engineering teams to build, improve, and operationalize security tools, data platforms, dashboards, automations, telemetry pipelines, and analyst workflows. Proven ability to make high-impact decisions under pressure and lead teams through ambiguous, fast-moving security events. Experience developing incident response operating models, playbooks, escalation procedures, readiness exercises, metrics, and continuous improvement programs. Strong understanding of adversary tradecraft, threat hunting methodologies, detection lifecycle management, and frameworks such as MITRE ATT&CK. Strong executive communication skills, including the ability to brief senior leaders on risk, impact, operational status, capacity gaps, and recommended actions. Ability to collaborate effectively across Cybersecurity, IT, Legal, Privacy, Compliance, Communications, Engineering, Product, and business leadership. Relevant industry certifications preferred, such as CISSP, CISM, GCIH, GCIA, GCFA, GNFA, GMON, or other GIAC certifications. The ideal candidate is a senior cyber operations leader who can operate at both strategic and tactical levels. They should be comfortable leading during crisis conditions, scaling incident response, maturing threat hunting and detection programs, and partnering with engineering teams to build the operational tools required for enterprise-scale cyber defense. This leader must be able to translate threat activity, operational pain points, analyst needs, and business risk into durable platforms, automations, detections, workflows, and operating models that improve speed, quality, resilience, and readiness across the SOC. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead Do what's right for each other, our customers, investors and our communities Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Artificial Intelligence (AI), Cyber Operations, Executive Presence, People Leadership, Security Incident Response We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 10 Years + Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.
Lead reliability, performance, and operational excellence of large-scale distributed ad tech platforms including monitoring and automation. | Over 10 years software engineering with 5 years AWS, proficiency in Python, Go or Scala, Linux, and CI/CD tools. | FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary The Principal Software Engineer - Ad Tech & Distributed Systems is responsible for leading reliability, performance, and operational excellence of the FreeWheel platforms. This role focuses on designing, operating, and troubleshooting large‑scale distributed systems while owning monitoring, incident response, change management, and capacity planning. As a technical subject matter expert, the Principal Software Engineer leads and resolves complex issues, automates operational workflows, and partners with engineering, vendors, and client services to deliver scalable, high‑quality solutions. The role operates with limited supervision, applying sound judgment and independently developing solutions for non‑routine and complex challenges. Job Description Core Responsibilities Own production reliability, availability, latency, and performance of large‑scale, mission‑critical systems Design, implement, and operate monitoring, alerting, and observability solutions to ensure system health and rapid detection of issues Lead incident response, root cause analysis, and post‑incident reviews to drive long‑term reliability improvements Support and ensure stable operations during high‑visibility, time‑sensitive live events and releases Drive automation initiatives to reduce operational toil, improve efficiency, and increase system resilience Partner with software engineering teams to influence architecture and design decisions with production readiness in mind Lead and execute change management, capacity planning, and production readiness reviews Champion security, vulnerability management, and secure configuration practices across production environments Enforce and continuously improve Engineering Operations processes, standards, and best practices Participate in on‑call rotations, including weekend coverage, and provide escalation support for complex production issues Job Requirements / Skills: Requires 10+ years of professional experience in software development/engineering, with a proven track record of designing, building, and maintaining scalable applications. 5+ years experience with AWS. Expert‑level coding, debugging, and troubleshooting skills across complex, distributed production systems Proven ability to lead and mentor engineers in automation, reliability engineering, and production problem‑solving Strong experience designing and operating server‑side applications or services using Python, Go-Lang, or Scala Experience developing, operating, and troubleshooting distributed systems and backend services Familiarity with data processing platforms, data pipelines, and large-scale system architectures Deep knowledge of Linux systems, system internals, networking, and production infrastructure Extensive experience with AWS cloud architecture and services including VPC, subnets, NACLs, security groups, EC2, S3, IAM, Route 53, Lambda, and related services Proficiency with infrastructure‑as‑code and configuration management tools and practices Mastery of CI/CD and SDLC tools (Docker, Kubernetes, Jenkins, Git, Ansible, Chef, and Puppet) Strong understanding of database technologies, SQL, performance tuning, and operational data management Advanced analytical and data‑driven problem‑solving skills, including use of metrics to guide decisions Strong communication skills, attention to detail, adaptability, and ability to work effectively within a global, cross‑functional team Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Skills AWS OpsWorks, C++ Programming Language, Python (Programming Language), Systems Design Compensation Primary Location Pay Range: $152,828.79 - $229,243.19 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 10 Years + Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.
Lead a regional sales development team to drive client strategy and revenue growth through data-driven media solutions. | Requires 5-7 years of relevant experience, bachelor's degree, strong leadership, and client-facing judgment. | Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels. Job Summary The Automotive Sales Development team collaborates with Sales to create data-driven strategies, compelling narratives, and effective media solutions for automotive advertisers. This role leads an Automotive Sales Development pod of Advertising Strategists and Account Specialists, providing expertise in T2 and T3 auto. By partnering with Sales and other Sales Development teams, this position is responsible for driving client strategy and revenue growth. Job Description Core Responsibilities Leads a regional Automotive Sales Development team (Ad Strategists and Account Specialists), fostering professional growth and metric attainment. Ensures responsibilities are carried out across the team according to proper policies and procedures and in accordance with the overall automotive strategy. Manages the development and upkeep of sales materials and resources, ensuring their effective distribution across teams. Stays current on auto industry trends and changes, proactively sharing insights with direct reports, Sales, and across Sales Development. Collaborates with HQ teams and Sales Leaders to understand, implement, and track key initiatives and organizational metrics. Serves as a client-facing partner with Sales, presenting solutions and recommendations to advertisers as needed. Collaborates with Advertising Sales and other partner departments to align campaign strategies and performance reporting for both new and existing business. Establishes and manages to work performance standards, serving as a point of contact for the advertising sales team to resolve operational questions and issues. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Advertising, Customer Experience (CX), Sales Development We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.
Develop and execute sales strategies to acquire and manage mid-market and enterprise customers, deliver sales presentations, build partnerships, and maintain customer relationships to drive revenue growth. | 5-7 years of relevant sales experience, bachelor's degree preferred, strong skills in direct selling, customer relationship management, and knowledge of networking technologies and solutions. | Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. Responsible for the acquisition and management of mid-market and enterprise, multi-location commercial customers through direct and partner channels. Designs and delivers live sales presentations to prospective clients, develops relationships with clients and the community, and positions the Comcast Business brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge, and skills in selling complex solutions. Usually determines own work priorities. Job Description Core Responsibilities Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations. Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory. Builds relationships and drives alignment and regular communication between key GTM partners. Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace. Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience. Maintains and builds customer relationship to drive customer retention. Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills. Maintains accurate and quality sales records and prepares sales and activity reports as required. Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating. Demonstrates some knowledge of Network Design, SDWAN, and Network Security. Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Customer Relationships, Direct Selling, Sales Compensation Primary Location Pay Range: $83,588.40 - $139,314.00 Targeted Commission: $65,000.00 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Manage daily retail store operations, lead and coach sales team, ensure inventory and customer experience standards, and drive sales performance. | 5-7 years relevant retail or sales management experience with a Bachelor's degree preferred, strong leadership and customer service skills. | Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for the daily operations of a location and delivering a best in class experience for the store team and for customers. Provide leadership, guidance, coaching and motivation to the retail sales team in order to deliver a superior customer experience and achieve desired sales results. Promote and maintain a performance-based culture, where employees are inspired to do their best and act as a mentor to foster employee professional development. Collaborate with other store leaders and staff within and outside the functional team to create synergies and to ensure processes are efficient and operational goals are met. Maintain a store environment that aligns with established planograms and ensure that current branding collateral is visible and functional. Ensure that all inventory requirements are carried out effectively, including stocking, returning and organizing and securing. Demonstrate advanced knowledge of company products and services, as well as best practices as they relate to sales processes, store schedules and customer engagement. Job Description Core Responsibilities • Achieves all sales and service metrics through daily supervision, coaching and consistent performance-management (e.g., discipline) of retail sales team. • Proactively coaches and develops store team to perform their responsibilities at a high level. • Provides on-boarding support, observes and provides feedback to new hires to ensure they are on-track with their training curriculum and able to provide an exceptional customer experience. • Ensures store environment consistently follows published planograms and branding standards and that all customer demos are fully functional at all times. • In cooperation with store manager, oversees all daily sales floor responsibilities, including proper and efficient staffing and scheduling, dress code compliance, sales huddles and resolution of customer escalations. • Passionately drives store operations consistency with detailed orientation to back of house standards and showroom floor processes and procedures. Evaluates current processes, procedures and overall efforts for improvement and innovation. • Drives operational excellence with particular focus on inventory management. Leads store inventory cycle counts ensuring the timeliness and compliance with store, channel and company requirements. • Reviews store reports looking for improvement opportunities in the areas of sales, inventory, cash handling, productivity and net promoter system (NPS). • Coaches team members on how to position all products with customers. • Ensures that customers and prospective customers are treated with the highest levels of courtesy and professionalism. • Remains current on new and current products and services, industry and competitive trends and reinforces findings with the team. • Administers cash handling policies and procedures. • Leverages available tools to monitor customer feedback, coach and take action to improve the store experience. • Is well-versed in sales compensation plans and addresses team member questions. • Builds collaborative relationships with market and region stakeholders including the operations manager. • Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly. • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. • Other duties and responsibilities as assigned. Employees at all levels are expected to: • Understand our Operating Principles; make them the guidelines for how you do your job. • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. • Win as a team - make big things happen by working together and being open to new ideas. • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. • Drive results and growth. • Support a culture of inclusion in how you work and lead. • Do what's right for each other, our customers, investors and our communities. Disclaimer: • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Sales Management; Mobile Telephones; Retail Sales Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
Develop and maintain BI reporting solutions, analyze large data sets to improve business outcomes, automate reporting, collaborate with stakeholders, and ensure data quality. | 1-2 years of data analysis experience, strong SQL skills, scripting language experience, BI visualization tool proficiency, and preferably a quantitative bachelor's degree. | Note: The job is a remote job and is open to candidates in USA. Comcast's FreeWheel is seeking an Analyst to join their Global Reporting and Analytics team, which aids stakeholders in making data-driven decisions. The role involves developing reporting solutions, conducting data analysis, and collaborating with business stakeholders to enhance product features and processes. Responsibilities • Develop and maintain reporting of Digital TV key business metrics using different BI tools for Freewheel constituents, including internal users, external clients, and executives. • Conduct regular analysis of large-scale data sets to uncover opportunities to improve overall sales, inventory management, and yield strategies. • Prototype and develop automated reporting solutions to monitor the health of the business. • Collaborate with business stakeholders and technology leaders to build out new product features and business processes. • Ensure data quality and cleanliness for consistent and accurate reporting. • Creating ETL processes to accommodate changes in source systems and new business user requirements. Skills • 1-2 years of experience using data and analysis to drive business outcomes. • Strong knowledge of SQL. • Experience with a scripting language (Python or R). • Experience with Visualization BI tools (Looker and Tableau). • Advanced Excel Skills. • Experience in advertising technology is a plus. • Skilled in synthesizing detailed analysis into clear narratives, facilitating strategic discussions across technical and business stakeholders. Education Requirements • Bachelor's degree in quantitative field preferred. Benefits • Best-in-class Benefits to eligible employees • Expert guidance and always-on tools • Personalized to meet the needs of your reality Company Overview • Comcast is a media and technology company that connects millions of people to the moments and experiences that matter most. It is a sub-organization of SkyShowtime. It was founded in 1963, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://corporate.comcast.com.
Develop and maintain automated and manual tests for IP video playback across multiple platforms, collaborate with development teams, lead testing efforts, and report results to leadership. | 7-10 years experience in testing enterprise mobile applications with expertise in automation tools (Appium, Selenium), cloud services (AWS), and continuous integration tools, plus strong Agile process knowledge. | Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Responsible for validating product quality by analyzing and testing the quality of the code base. Focuses on writing code that will be executed in an automated and repeatable fashion which will reduce manual testing efforts and increase code quality and consistency. Develops and maintains code that validates front-end, middleware and database systems, using the latest tools and programming languages. Provides input into various software development lifecycle stages. Partners with software engineers to write efficient automation code using coding standards and best practices. Reports test execution results to senior leadership. Repairs complex broken automation scripts and performs peer reviews of automation codebase. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. Job Description The Technology + Product organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The VIPER team is an organization within Comcast's grander Technology Product and Experience organization (TPX) which supports the Product Management, Research & Development, Engineering and Operations for Comcast's Elite Video Experiences in use by Comcast and Syndicated Partners. We support both legacy QAM Video Delivery and the Next Generation IP Video Platform infrastructure from Content Acquisition to the Player consuming experiences we control the end-to-end Video delivery platforms. These platforms deliver video for live linear, video on-demand and cloud DVR services consumed by more than 20 million customers both in-home and out of home on STB's, connected tv, mobile and desktop products. About the Role / Platform: As a Software Development Engineer in Test (SDET) on the Player Platform QA team, you will take part equally in software development and testing processes, focusing on the testability, robustness and performance of IP video playback experience. Player Platform is an SDK written in various programming languages like Kotlin, Swift, Typescript, Bright script etc., that powers IP video playback experience on X1 platform set-top boxes and Xfinity Stream applications on Android, iOS, Web browsers and Roku platforms. Player platform provides a video player that integrates with our video streaming, content protection (DRM), advertisement, emergency alerts and real-time analytics services. As an SDET, you will be building automation testing tools and frameworks to assist the manual testing process. Who will you work with? Player platform SDET's collaborate with software engineers, software architects and other video streaming technologists. Daily, you will be working on a small scrum team that consists of product owners, software engineers, SDET's and quality assurance engineers. You will be closely working with other teams internal and external to Comcast VIPER. What are some interesting problems you'll be working on? Player platform integrates into a high number of environments with a complex requirement surface area. Primary focus of the player platform team is to build flexible and reliable API's that provide the best user experience for our customers and generate multi-billion-dollar revenue for our advertising business. As an SDET, you will be working on building flexible and robust automation framework that validates all the player Api's being developed by the engineering team and to deliver a high-quality product to our customers that provide the best streaming experience. Where can you make an impact? You will be required to get acquainted with multiple platforms where Comcast Xfinity Stream, Sky Sports and other syndication partner applications are supported. You will need to be a subject matter expert for triaging issues that are reported by the customers and work with engineering teams to get a potential fix and certify the fix for deployment. You will need to build automation scripts that does regression on the player releases and quickly release the changes to our customers. What You'll Do: • Collaborate closely with development team and automation testers to ensure deliverables meet quality • Work with development teams to plan, implement, and track Component testing activities • Effective failure analysis and consistent testing status reporting to the team and leadership • Function as a leading member of our agile team and help drive consistent testing practices • Ensures engineering team delivers a quality product that meets the defined Acceptance Criteria • Coach and mentor other QAs on the team to contribute to effective testing • Follow agile practices - run daily scrums, planning, grooming and sprint retrospective meetings • Support test planning, manual and automated test cases/scripts, and test execution • Analyze manual and automated test scenario results. What You'll Need: • 8+ years of experience in testing enterprise mobile applications • Experience in manual testing and test automation on Android, iOS and Roku platforms • Experience with Smoke, Functional, Regression, Integration and Component testingtechniques • Ability to recognize risks and errors in the application • Working experience and understanding of Agile software developmentand test processes • Experience with Jira/Jenkins/Git integration • Concourse, Jenkins, Bamboo or other continuous integration tool experience • Able to independently execute automation for iOS, Android and Roku platforms • Preferably to have experience in automation using Appium, Selenium, Java, Python • Experience with Mobile Cloud testing / device farm testing - BrowserStack, AWS device farm or similar • Experience with network traffic capture tools such as Charles, Postman and Wireshark • A passion for testing, development, and design • Cloud Services: Amazon Web Services What types of technologies for this role work on? • IP Streaming Video • HTTP Live Streaming (HLS) technology • DASH Live Streaming technology • Fairplay and Widevine DRM • Video streaming on Mobile and COAM devices • Android/FireOS/iOS/tvOS/Roku Applications • Appium/Selenium frameworks • Concourse About Our Perks & Benefits: We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. Here's a look at just some of the perks and benefits we make available to our US-based employees: • Medical & Dental • 401(k) Savings Plan • Generous paid time off • Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. • Courtesy Services - We offer all full-time employees in serviceable areas free digital TV and internet. • Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. Learn more at https://jobs.comcast.com/benefits Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. Disclaimer: • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Job Profile: Engineer 4, Software Development & Engineering - SDET Skills Amazon Web Services (AWS), Android, Appium, Apple iOS Compensation Primary Location Pay Range: $107,561.56 - $161,342.34 Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 7-10 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Lead and direct the enterprise-wide Client/Sales Engineering team, establish strategy, manage budgets, and collaborate with engineering and operations to meet company goals. | 10+ years of relevant experience, leadership of sales engineering teams, ability to develop strategy and manage budgets, strong cross-functional collaboration, and a Bachelor's degree or equivalent experience. | Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for overseeing the enterprise wide Client/Sales Engineering team selling Comcast High Capacity Ethernet Networks, Internet, Video and Advanced Voice based services to Enterprise/Metro E, Mid-Market and National Accounts. Directs a team of sales engineering managers responsible for individual territory results. Influences and integrates overall team strategy to meet and exceed company goals. Establishes and is responsible for the overall departmental budget. Job Description Core Responsibilities • Provide leadership, development and training to a cross functional team. • Establishes the overall strategy and direction for the sales engineering department. Leads change management efforts when modifying the department strategy. • Develops key leadership relationships to ensure the collaboration between the sales engineering team and National Engineering and Technical Operations (NETO). • Develop operations budgets and manage organization sizing according to the number of products and channels supported. • Provide leadership and guidance to the Division and Regional teams on product development direction and optimized solution options for cost effective construction and service delivery. • Establishes department processes and procedures and makes necessary modifications to improve sales effectiveness and cycle time reduction. • Stays abreast of competitive landscape and emerging technologies to best position Comcast in the marketplace. • Consistent exercise of independent judgment and discretion in matters of significance. • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. • Other duties and responsibilities as assigned. Employees at all levels are expected to: • Understand our Operating Principles; make them the guidelines for how you do your job. • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. • Win as a team - make big things happen by working together and being open to new ideas. • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. • Drive results and growth. • Support a culture of inclusion in how you work and lead. • Do what's right for each other, our customers, investors and our communities. Disclaimer: • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Leading Change; Technical Acumen; Technical Product Sales; Technical Sales Presentations; Results-Oriented; Cross-Functional Teamwork Salary: Primary Location Pay Range: $171,600.00 - $228,800.00 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Lead publishing operations and team management to optimize content workflows, improve authoring efficiency, and manage platform tools and partnerships. | 7-10 years relevant experience, strong leadership and process ownership skills, experience with content delivery or platform specialization, ability to write user stories and business requirements, and high attention to detail. | Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary We're Hiring: Sr. Manager, Product Management (Publishing Focused) Location: Onsite Opportunity - Open to Candidates within the below areas. Atlanta, GA Philadelphia, PA Englewood, CO Miramar, FL Chicago, IL Manchester, NH Work Hours Standard business hours: 9 AM - 5 PM Occasional on-call support for publishing needs-rare, but essential when issues arise overnight Are you a tech-savvy leader with a passion for content systems, process excellence, and team empowerment? Do you thrive in environments where precision, autonomy, and innovation intersect? If so, this opportunity is tailor-made for you. Job Description 🌟About the Role This is not your typical product management role, this is aPublishing Product Managerposition at the heart of our publishing operations. You'll lead a team of 12 senior contractors responsible for managing and evolving our online content within theRightAnswersknowledge base platform. 🧩What You'll Be Doing • Lead publishing operations: Oversee day-to-day workflows, templates, metadata, and SLA adherence. • Own the process: Be the central authority for content authoring, publishing, tagging, functionality enhancements, and related process improvement. • Own the experience: Be the champion to improve authors' and publishers' effectiveness and efficiency, driving improvements that reduce clicks and manual work. • Manage tools and partnerships: Work closely with third-party vendors and internal tech teams to optimize RightAnswers and other platforms. • Lead new authoring teams: Oversee the migration strategy and success of transforming new teams' content into the platform standards. • Support and training: Organize the development and maintenance of recorded and one-on-one onboarding to ensure team success and troubleshoot issues. • Be the final checkpoint: Occasionally support on-call publishing needs-rare, but critical when overnight issues arise. 🧠What You'll Learn • Advanced knowledge base management and publishing strategies • Cutting edge technology like generative AI and push-vs-pull information models • Cross-functional collaboration with tech, care, and sales teams • How to drive innovation in content delivery and user experience 👥Who You'll Work With • A senior, autonomous team with high attention to detail and process discipline • Partners acrossNational Care,Sales,Field Operations, and theAccessibility Teams • Technical teams supportingSitecore,Celestial, andRightAnswers 🛠Tools You'll Use(Training Provided) • RightAnswers • Adobe Experience Manager • Sitecore • Jira • Celestial 🎯What We're Looking For • Proven experience in content delivery as a writer or platform specialist • Experience writinguser storiesand pullingbusiness requirements • Strong leadership and process ownership skills • Innovation and curiosity for continuous improvement • Ability to work independently and guide a self-directed team • High attention to detail and commitment to standards Ready to lead the evolution of our knowledge base and publishing operations? Apply now and bring your strategic mindset, technical fluency, and leadership excellence to a role where your impact will be felt across the organization. Employees at all levels are expected to: • Understand our Operating Principles; make them the guidelines for how you do your job. • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. • Win as a team make big things happen by working together and being open to new ideas. • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. • Drive results and growth. • Respect and promote inclusion & diversity. • Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Business Values, Facilitation, Key Performance Indicators (KPI), Onboarding, Prioritization, Product Management, User Insights Compensation This job can be performed in Illinois, and Denver Campus with a Pay Range of $108,621.94 - $179,226.19 Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 7-10 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Manage sales forecast, reporting, client master data, and lead a sales support team to drive sales operations efficiency. | Bachelor's degree preferred with 5-7 years of relevant experience in sales operations or support. | Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for managing the pipeline and forecast for Product Sales Support & Analysis. Reports procedures, resolves operational issues and ensures personnel receive required information and documentation to perform their tasks efficiently. Oversees the communication flow between functional groups regarding sales forecast, reports and analysis on client activity. Job Description Core Responsibilities • Creates and maintains client master data including margin analysis, prepared sales measurements and reports, processed transactions, returns and exchanges according to Company guidelines. • Provides overall direction of the Product Sales Support & Analysis team to drive lead generation, sales force database management, sales reporting and production/control of presentations and proposals. • Interfaces with appropriate internal groups (i.e., Accounting, Finance, Sales, Operations, IT and Legal Affairs) to ensure proper analysis of tracking and reporting. • Maintains sales forecasts and analysis for management reports. • Maintains a high level of technical expertise and sales proficiency to meet the reporting needs on client activity. • Generates daily activity reports, reporting and trends. • Consistent exercise of independent judgment and discretion in matters of significance. • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. • Other duties and responsibilities as assigned. Employees at all levels are expected to: • Understand our Operating Principles; make them the guidelines for how you do your job. • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. • Win as a team - make big things happen by working together and being open to new ideas. • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. • Drive results and growth. • Respect and promote inclusion & diversity. • Do what's right for each other, our customers, investors and our communities. Disclaimer: • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Sales Operations; Sales Support; People Management; Communication Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
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