Columbia Bank

Oversee credit functions, develop credit policies, and ensure regulatory compliance within a commercial banking division. | 10+ years in commercial credit and risk management, with executive leadership experience, and strong knowledge of banking regulations and policies. | About the Role: The Commercial Credit Executive (CCE) is responsible for the strategic leadership, oversight, analysis and reporting of credit functions within the Commercial Banking Line of Business. This executive partners closely with Commercial Regional Executives and Credit Administration to ensure the division’s credit strategy aligns with organizational goals, regulatory requirements, and risk management best practices. The CCE supports enterprise-wide credit philosophy and policy, fosters cross-functional collaboration, and champions process improvement initiatives to support sustainable growth and portfolio quality. Set the vision and direction for credit risk management across the Commercial Division in partnership with the Commercial Banking President, ensuring alignment with corporate objectives and regulatory standards. Serve as the primary liaison between the Commercial Division, Commercial Regional Executives, and Credit Administration, facilitating seamless communication and joint decision-making on credit matters. Oversee the development, implementation, and monitoring of credit programs, policies, and procedures for all commercial lending activities. Ensure robust risk assessment, timely identification of emerging risks, and effective mitigation strategies for the commercial loan portfolio. Lead enterprise-wide initiatives to enhance the Loan Origination System, Credit Policy, and Business Line Procedures, driving operational excellence and efficiency. Ensure the division’s credit activities meet all internal and external audit requirements and regulatory compliance standards. Responsible for providing communication to department members regarding performance, including formal annual performance reviews for staff. Ensure the competency and accountability of credit staff. Actively mentor and develop personnel to provide for continued career advancement. Oversee credit reporting mechanisms to provide actionable insights for executive leadership and ensure proper portfolio oversight. Champion credit training programs for associates, ensuring consistent application of best practices and continuous improvement. Partner with Commercial Regional Directors to establish strong client relationships with some of the most complex clients and key principals to form deep relationships and obtain trust. Grants credit within approved guidelines. About You: Bachelor's Degree in the field of Business, Accounting, Finance, or related fields, required. Master’s Degree in the field of Business, Accounting, Finance, or related fields, preferred. 10+ years of progressive experience in commercial credit, lending, and risk management, including executive leadership roles, required. 10+ years of prior management experience leading a credit and/or production team, required. Exceptional strategic thinking, leadership, and communication skills. Advanced knowledge of commercial lending, credit risk, and regulatory compliance. Proven ability to lead both through authority and through influence and balance workflow management and asset quality. Demonstrated ability to drive results in a complex, team-oriented environment. Strong analytical, negotiation, and decision-making capabilities. Extensive experience with banking regulations, policies, and methods of operation. Advanced interpersonal, leadership, and collaboration skills; comfortable dealing with a large span of people across all levels of the organization. Ability to communicate effectively with small and large audiences; often includes presentations to customers at a high level (i.e. CFO, CEO, and other Executive levels). Possesses strong computer skills including use of the Microsoft Office suite with the ability to learn new business software, as needed. Frequent travel. The pay range for this role is $191,000.00 to $353,000.00 The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process. Primary Location: Ability to work fully onsite at posted location(s). 1301 A Street 8th Floor Tacoma WA 98402 Our Benefits: We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com. To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team. At Columbia Bank, we’re redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive. Our culture is built on Do RIGHT, which means: Relationships: We create authentic connections with customers, colleagues, and communities. Impact: Every role here makes a meaningful difference in people’s lives and local economies. Growth: We invest in your success with career development, mentorship, and learning opportunities. Heart: We care deeply about doing what’s best for our customers and each other. Trust: Integrity and transparency guide everything we do. Why work for Columbia Bank? A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity. A culture of belonging and purpose, where your ideas matter and your work has impact. Competitive benefits and flexibility designed to help you thrive personally and professionally. Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives. Ready to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today.

Provide administrative support to executives, manage schedules, coordinate meetings, and handle sensitive information. | High school diploma or GED, 5+ years of administrative experience, proficiency in Microsoft Office, strong organizational and interpersonal skills. | About the Role: Under the direct supervision of an executive or department leader, this position provides administrative support for the executive and the department. Creates and executes on the bank’s digital strategy to drive brand visibility, customer Word processing, filing, and scheduling. Perform moderately complex analysis. Author executive summaries. Coordinate meetings and conferences. Obtain supplies. Coordinate direct mailings. Answer non-routine correspondence and assemble highly confidential and sensitive information. Deal with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Plan, prioritize, and organize a diversified workload. Prepare and manage expense reports. Arrange and coordinate Executive Travel. Recommend changes in office practices or procedures. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice” May perform other duties as assigned. About You: High school diploma or GED, preferred. Associates or Bachelors preferred. 5 years of administrative work experience required. 5 years’ experience supporting executives, preferred. Strong skills in spelling, punctuation, and business English. Strong understanding of business mathematics. Proficiency with Microsoft Office. Strong organizational skills with the ability to maintain records. Strong interpersonal skills with the ability to maintain effective working relationships with others. Ability to handle and process confidential information with discretion and integrity. Proven experience handling and interpreting complex matters in accordance with bank policy. Strong attention to detail and ability to follow oral and written instructions. The pay range for this role is $30.00 - $37.00. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process. Primary Location: Ability to work fully onsite at posted location(s). 1301 A Street Tacoma WA 98402 Our Benefits: We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com. To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team. At Columbia Bank, we’re redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive. Our culture is built on Do RIGHT, which means: Relationships: We create authentic connections with customers, colleagues, and communities. Impact: Every role here makes a meaningful difference in people’s lives and local economies. Growth: We invest in your success with career development, mentorship, and learning opportunities. Heart: We care deeply about doing what’s best for our customers and each other. Trust: Integrity and transparency guide everything we do. Why work for Columbia Bank? A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity. A culture of belonging and purpose, where your ideas matter and your work has impact. Competitive benefits and flexibility designed to help you thrive personally and professionally. Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives. Ready to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today.

Lead the development and execution of enterprise-wide talent management programs, analyze program effectiveness, and collaborate with leadership to enhance organizational performance. | Minimum 5 years of experience in talent management or HR, strong program management skills, proficiency in HRIS and data analysis, and excellent communication skills. | About the Role: The Talent Management Program Manager leads the development, optimization, and execution of enterprise‑wide performance and talent strategies that strengthen leadership capability and elevate organizational performance. This role oversees multiple cross‑functional programs and initiatives simultaneously, partners with leaders to diagnose talent needs, and implements solutions that attract, retain, and develop high‑impact talent. The position ensures all talent programs such as performance management, succession, capability‑building, and engagement are aligned with organizational priorities and drive measurable improvements in workforce effectiveness and readiness. + Design, implement, and manage talent management Programs, including performance management, talent reviews, succession planning and other associate development Programs. + Lead the design and delivery of enterprise‑wide capability‑building programs that elevate manager and associate performance, including frameworks for effective feedback, performance improvement, and talent calibration. Transform talent and succession data into risk heat maps, dashboards, and actionable insights that guide enterprise talent interventions, strengthen succession pipelines, and inform strategic workforce decisions. + Serve as a key partner in enterprise engagement strategy by supporting survey debriefs, translating engagement and pulse survey data into insights that enhance talent management solutions, and guiding leaders in interpreting results and driving meaningful action planning. + Develop and maintain communication plans for Programs this includes organization wide communication plans, stakeholder communications, training communication plans and other tactics to build awareness and engagement within the Programs. + Develop and implement methods to measure the success and impact of talent management Programs and make recommended adjustments to ensure Programs are effective and aligned with organizational need. + Deliver quality standards and the production of expected deliverables during all phases of the Programs life cycle including initiating, planning, executing, controlling, and ongoing maintenance of the Program. + Maintain and manage budgets for Programs keeping timely and accurate record keeping and ensuring cost-effective use of resources. + Stay updated on the latest trends and best practices in talent management and incorporate them into the organization’s Programs. + Conduct regular assessments to identify talent development needs across the organization and recommend appropriate interventions to help resolve identified skills gaps and topical talent and culture initiatives. + Perform administrative duties as assigned with a focus on accuracy, efficiency, consistency and within the set time. About You: + A Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related discipline, or equivalent professional experience, required. + Master’s degree in a relevant discipline, preferred. + Certification in talent management or HR (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR), preferred. + Minimum of 5 years of experience in talent management, HR, or a related field, required. + Experience in a corporate or large organizational setting, with a proven track record of designing and implementing successful talent management Programs. + Strong understanding of talent management principles and practices. + Ability to analyze data and metrics to assess program effectiveness and make data-driven decisions. + Excellent communication and presentation skills. + Strong organizational skills with a track record of meeting deadlines and delivering results. + Proficiency in using HR information systems (HRIS) and other relevant tools. + Strong analytical and problem-solving skills. + Ability to work collaboratively with diverse teams. + Strong Program management skills. + Ability to adapt to changing business needs and work in a fast-paced environment. + Strong project management skills. + Ability to measure the effectiveness of Programs, content, and trainings through various evaluation methods and metrics. The pay range for this role is $70,000.00 to $110,000.00. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process. Primary Location: Ability to work fully onsite at posted location(s). 1301 A Street 7th Floor Tacoma WA 98402 Our Benefits: We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com . To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team. About the Company: Columbia Bank

Lead the development and execution of enterprise-wide talent management programs, analyze program effectiveness, and collaborate with leadership to enhance organizational talent strategies. | Minimum 5 years in talent management or HR, experience designing and implementing talent programs, strong data analysis skills, and excellent communication abilities. | About the Role: The Talent Management Program Manager leads the development, optimization, and execution of enterprise‑wide performance and talent strategies that strengthen leadership capability and elevate organizational performance. This role oversees multiple cross‑functional programs and initiatives simultaneously, partners with leaders to diagnose talent needs, and implements solutions that attract, retain, and develop high‑impact talent. The position ensures all talent programs such as performance management, succession, capability‑building, and engagement are aligned with organizational priorities and drive measurable improvements in workforce effectiveness and readiness. Design, implement, and manage talent management Programs, including performance management, talent reviews, succession planning and other associate development Programs. Lead the design and delivery of enterprise‑wide capability‑building programs that elevate manager and associate performance, including frameworks for effective feedback, performance improvement, and talent calibration. Transform talent and succession data into risk heat maps, dashboards, and actionable insights that guide enterprise talent interventions, strengthen succession pipelines, and inform strategic workforce decisions. Serve as a key partner in enterprise engagement strategy by supporting survey debriefs, translating engagement and pulse survey data into insights that enhance talent management solutions, and guiding leaders in interpreting results and driving meaningful action planning. Develop and maintain communication plans for Programs this includes organization wide communication plans, stakeholder communications, training communication plans and other tactics to build awareness and engagement within the Programs. Develop and implement methods to measure the success and impact of talent management Programs and make recommended adjustments to ensure Programs are effective and aligned with organizational need. Deliver quality standards and the production of expected deliverables during all phases of the Programs life cycle including initiating, planning, executing, controlling, and ongoing maintenance of the Program. Maintain and manage budgets for Programs keeping timely and accurate record keeping and ensuring cost-effective use of resources. Stay updated on the latest trends and best practices in talent management and incorporate them into the organization’s Programs. Conduct regular assessments to identify talent development needs across the organization and recommend appropriate interventions to help resolve identified skills gaps and topical talent and culture initiatives. Perform administrative duties as assigned with a focus on accuracy, efficiency, consistency and within the set time. About You: A Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related discipline, or equivalent professional experience, required. Master’s degree in a relevant discipline, preferred. Certification in talent management or HR (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR), preferred. Minimum of 5 years of experience in talent management, HR, or a related field, required. Experience in a corporate or large organizational setting, with a proven track record of designing and implementing successful talent management Programs. Strong understanding of talent management principles and practices. Ability to analyze data and metrics to assess program effectiveness and make data-driven decisions. Excellent communication and presentation skills. Strong organizational skills with a track record of meeting deadlines and delivering results. Proficiency in using HR information systems (HRIS) and other relevant tools. Strong analytical and problem-solving skills. Ability to work collaboratively with diverse teams. Strong Program management skills. Ability to adapt to changing business needs and work in a fast-paced environment. Strong project management skills. Ability to measure the effectiveness of Programs, content, and trainings through various evaluation methods and metrics. The pay range for this role is $70,000.00 to $110,000.00. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process. Primary Location: Ability to work fully onsite at posted location(s). 1301 A Street 7th Floor Tacoma WA 98402 Our Benefits: We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com. To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team. At Columbia Bank, we’re redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive. Our culture is built on Do RIGHT, which means: Relationships: We create authentic connections with customers, colleagues, and communities. Impact: Every role here makes a meaningful difference in people’s lives and local economies. Growth: We invest in your success with career development, mentorship, and learning opportunities. Heart: We care deeply about doing what’s best for our customers and each other. Trust: Integrity and transparency guide everything we do. Why work for Columbia Bank? A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity. A culture of belonging and purpose, where your ideas matter and your work has impact. Competitive benefits and flexibility designed to help you thrive personally and professionally. Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives. Ready to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today.

Handle inbound customer calls to resolve fraud, disputes, account issues, and provide product recommendations while supporting online banking. | High school diploma or equivalent, less than 2 years call center or customer service experience, strong computer skills including MS Office, and ability to troubleshoot online banking technology. | About Us: At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose. Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better. About the Role: In this role you will deliver outstanding service to customers contacting Columbia via phone, digital, or contact channels. You will assist customer with reporting fraud, filing disputes, resolving issues, providing information, and looking for opportunities to strengthen the customer relationship through suggesting Columbia products and services. • Respond to inbound calls regarding fraud and electronic disputes, complete fraud incident reports, dispute forms, clear fraud alerts on cards, and other more complex card issues. Ensure all accounts are noted and protected against additional fraud, restricting accounts, Online Banking, and cards when needed. • Complete debit card limit increases over the phone, using DocuSign per department policy to ensure the protection and security of the account. • Resolve customer problems such as debit card issues, account overdrafts, online/mobile banking issues, and service charge questions. • Perform a variety of transactions and maintenance on the customer's behalf such as funds transfers, stop payments, debit card increases, address changes and check orders. • Suggest appropriate products and services to existing customers and cross-sells other bank services such as Visa Credit Cards. • May be asked to coach, mentor, or train others and teach coursework as subject matter expert. • Provide customer support for online banking including password/security question resets, bill pay questions, user login requests, funds transfers, browser issues and download questions. About You: • High School Diploma, GED, Vocational Training, or equivalent. • Less than 2 years of customer service experience within call center environment or equivalent. • Excellent customer service skills and ability to work effectively with the public. • Computer skills including MS Office and banking software. Ability to multi-task and work with over 25 software applications. • Ability to troubleshoot mobile devices, browsers, and other technology relates to online banking. Job Location(s): Ability to work fully onsite at posted location(s). 5210 74th Street W Lakewood, Washington 98499 Our Benefits: We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $20.00 to $21.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@Columbiabank.com. To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

Manage software license inventory, monitor usage and compliance, prepare audit documentation, govern renewals, reconcile software usage, develop reporting dashboards, and collaborate cross-functionally. | Bachelor's degree, 3-8 years in software asset management or IT governance, experience with ITAM tools like ServiceNow, strong understanding of licensing and compliance, analytical and communication skills. | About Us: At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose. Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better. About the Role: We are seeking a detail-oriented and strategic Software Asset Management (SAM) Analyst to join our Technology Governance team. This role is critical in ensuring software compliance, optimizing license usage, and supporting enterprise-wide software lifecycle management. • License Inventory Management - Maintain a centralized and accurate inventory of all software licenses and entitlements across the organization. • Usage Monitoring & Optimization - Maintain accurate software inventory and license records using platforms such as ServiceNow SAM. Track software usage to identify overutilized licenses that may pose compliance or cost risks, and underutilized licenses that present opportunities for cost savings and optimization. • Compliance & Audit Readiness - Ensure license compliance with vendor agreements and prepare documentation for internal and external audits. • Renewal & Lifecycle Governance - Monitor renewal dates, manage terminations, and align software lifecycle events with procurement and vendor strategies. • Discovery & Reconciliation - Use automated discovery tools to reconcile actual software usage with entitlements and identify gaps or risks. • Reporting & Dashboards - Develop and maintain dashboards for license tracking, spend analysis, and compliance metrics to support decision-making. • Cross-Functional Collaboration - Work closely with IT, procurement, finance, legal, and security teams to align software asset management with enterprise goals. • Troubleshoot and resolve complex technical issues related to ServiceNow GRC and data engineering pipelines. • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. • Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. • May be asked to coach, mentor, or train others and teach coursework as subject matter expert. • Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. • Takes personal initiative and is a positive example for others to emulate. • Embraces our vision to become “Business Bank of Choice” • May perform other duties as assigned. About You: • Bachelor's Degree in Information Technology, Computer Science, Information Systems, or Business Administration. Required. • 3-8 years of experience in software asset management or IT governance. Strong understanding of software licensing models and compliance frameworks. Experience with ITAM tools such as ServiceNow, Flexera, or equivalent. Familiarity with ITIL practices and software lifecycle processes. Excellent analytical, organizational, and communication skills. Required. • ITAM and CMDB Tools: Knowledge of platforms like ServiceNow SAM Pro, Zylo, Flexera, and CMDB systems. • Software Licensing & Compliance: Deep understanding of licensing models, renewal cycles, and audit requirements. • Data Analysis & Reporting: Ability to build dashboards, interpret usage data, and generate actionable insights. • IT Communication: Explaining technical licensing concepts to non-technical stakeholder. • Collaboration: Working with Finance, Procurement, Security, and IT Operations & Support. • Attention to Detail: Ensuring accuracy in inventory and documentation. • Initiative: Proactively identifying risks and improvement opportunities. • Problem-Solving: Investigating inconsistencies or gaps in licensing data. • Process Orientation: Designing and improving repeatable workflows. • Project Management: Capable of managing compliance initiatives, audits, and remediation timeline. Job Location(s): Ability to work fully onsite at posted location(s). WA, ID, CO, UT, OR, CA, AZ, NV Our Benefits: We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $90,000.00 - $125,000.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com. To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.