College Board

Lead risk assessment and management practices across technology systems, define security standards, mentor staff, and collaborate cross-functionally to integrate security into decisions. | 8+ years in security engineering or architecture with expertise in cloud, identity, or application security, strong stakeholder management, and ability to create repeatable standards. | College Board – Technology – Risk Engineering Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). Type: This is a full-time position About the Team College Board’s Enterprise Security Engineering (ESE) team currently consists of 6 full-time staff and additional contractors. ESE is responsible for implementing and managing cutting-edge security solutions and tools. We protect the confidentiality, integrity and availability of data and endpoints across physical and cloud environments. We protect workloads and data in AWS and Azure, corporate networks, user endpoints around the country and data in SaaS and PaaS environments. We enable our developers and colleagues to deliver new, secure digital offerings that include the Digital SAT and AP exams. The work we perform supports the College Board’s mission to connect students to college success and opportunity. College Board is committed to creating an inclusive environment where all team members feel valued, respected, and supported in their work. We welcome individuals from diverse backgrounds and experiences to join our team and contribute to our ongoing success. About the Opportunity As a Lead Risk Engineer, you will provide technical leadership for how College Board identifies, reviews, and manages risk across its technology systems. College Board's technology footprint spans cloud infrastructure, vendor and API integrations, identity and access for automated systems, and an expanding set of AI and agentic capabilities — and the organization needs a consistent, repeatable practice for assessing risk across all of it, not AI alone. This role exists to build and lead that practice. You will work within an existing security engineering team and across the Technology division to run risk reviews of new and existing systems, define controls and identity practices for automated and machine-driven access (including AI agents and non-human identities where relevant), and partner with stakeholders across the organization to bring security into decisions early. You will not only execute this work — you will shape the standards, patterns, and practices that let others execute it consistently, and you will lift the engineers around you through mentoring, paired reviews, and shared knowledge rather than becoming a single point of expertise. This is a role for a technical leader comfortable operating across team and service boundaries, spanning risk domains where standards are still maturing — from cloud and vendor risk to identity and access for automated systems to emerging technologies such as agentic AI. You will contribute to the strategic direction of the risk engineering program — identifying risks and opportunities that influence roadmap decisions — while remaining hands-on in reviews, threat modeling, and control design. Your impact will be measured in durable outcomes: reviews that are repeatable and evidenced, risk that is owned and documented rather than assumed, and stakeholders across the organization who engage security early because the engagement is practical and predictable. In this role, you will: Lead operational risk reviews and delivery enablement (45%) Lead risk-based security reviews of technology implementations across domains — including cloud architecture, application security, vendor/third-party integrations, identity and access, and emerging technologies such as GenAI and agentic AI systems — assessing architectures, data flows, data classification handling, and misuse scenarios. Evolve the risk review practice into a documented, repeatable methodology with risk tiering, reusable templates, decision records, and findings tracking. Define and maintain secure-by-default standards, patterns, and reference guidance that reduce review friction and enable delivery teams to meet expectations on the first pass. Cross team and service boundaries to unblock delivery — translating risk and governance requirements into practical implementation steps that fit Agile delivery, and anticipating risks before they become launch blockers. Where systems involve automated or autonomous behavior (e.g., AI agents, service accounts, machine identities), assess and document ownership, credential scope, and control requirements as part of the standard review. Drive cross-organizational risk alignment (30%) Serve as a primary security/risk partner to organization-level teams and governance bodies — including teams driving responsible AI use, such as GenAI Studio and the GenAI Governance Committee, as well as platform, procurement, and legal stakeholders — establishing recurring consultation touchpoints and pre-procurement engagement. Embed risk requirements into tool onboarding, procurement, and vendor contract processes (e.g., data handling, retention and no-train terms, telemetry expectations, identity and access provisions). Identify emerging or higher-uncertainty risk areas early — including agentic AI, non-human identities, and new integration patterns — and bring them into the standard review process rather than handling them ad hoc. Build program maturity and grow the team (25%) Define risk acceptance criteria, control requirements, and escalation thresholds; ratify them through appropriate governance bodies and apply them consistently across use cases entering production. Mentor engineers on risk review practices through paired reviews, documentation, and teaching; ensure knowledge is shared and no capability depends on a single person. Contribute to defining the strategic direction of the risk engineering program — synthesizing findings from real implementations into roadmap priorities, and producing leadership reporting on risk posture and program outcomes. About you, you have: 8+ years in security engineering, application security, cloud security, or security architecture, including demonstrated technical leadership of work that crosses team and service boundaries. Deep, practical expertise in at least two relevant technical areas — for example: cloud security architecture, identity and access management (including non-human/service identities), application security, vendor/third-party risk, or AI/GenAI application security. Experience designing identity and access controls for service accounts, API credentials, or machine identities, and applying least-privilege principles in automated systems. Experience running or contributing to risk-based security reviews of technology implementations, including assessing architecture, data flows, and misuse scenarios; exposure to AI/GenAI or agentic systems is a plus but not required. A track record of turning ambiguous, emerging risk domains into documented standards, repeatable processes, and adoptable guidance. Demonstrated ability to work through others: mentoring engineers, sharing knowledge deliberately, and lifting the capability of a team rather than concentrating expertise. Strong stakeholder skills — building relationships with product, platform, legal, procurement, and governance partners, and presenting risk tradeoffs to technical and non-technical audiences. Comfort operating where standards, tooling, and regulatory expectations are still evolving (e.g., FERPA and student data privacy obligations, and emerging AI governance frameworks). Ability to travel 3–5 times per year to College Board offices. Authorization to work in the United States. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Authorization to work in the United States for any employer Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $168,000 - $183,000 Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront—rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. #LI-DC1 #LI-REMOTE

Lead modernization of legacy Windows desktop app to web using ASP.NET MVC and bridge product and engineering teams. | 10+ years development with deep C#/.NET expertise and mentoring experience required. | College Board – Technology – PowerFAIDS Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office) Type: This is a fully remote role. About the Team The PowerFAIDS team at College Board is a close-knit, dedicated group of professionals with a passion for higher education. The team is committed to providing cutting-edge technology solutions and customer support to facilitate the awarding of over $7 billion in financial aid each year. We pride ourselves on being innovative in our industry by continuously improving our products and services. This team is currently made up of 20+ engineers, a mix of full-time staff and contractors working on delivering solutions for Financial Aid Management. About the Opportunity You will play a pivotal role in modernizing PowerFAIDS, the financial aid platform trusted by colleges and universities across the country, by helping rebuild its long-standing Windows desktop application into a modern, accessible web experience. As a Senior Lead Engineer, you will be the technical bridge between our Product Owners, UX designers, and engineering teams, translating complex financial aid business requirements into clean, well-scoped implementations that two delivery teams can build with confidence. You’ll write production ASP.NET MVC code yourself, raise the engineering quality bar across both teams, and champion AI-assisted development practices to accelerate the rebuild toward our 2027 milestone of ~100 web views in production. This is a high-visibility, multi-year modernization effort where your influence will shape the codebase, the team, and ultimately the daily work of financial aid administrators nationwide. In this role, you will: Design & Implementation (50%) Build ASP.NET MVC 5 views end-to-end (ViewModel, Service, Adapter, Controller, and Razor views with DevExpress MVC controls) following the established PowerFAIDS Web architecture that reuses the shared business and data-access layers Maintain the highest engineering standards by partnering with Product Owners, UX designers, and architecture stakeholders to translate complex financial aid requirements into clean, well-scoped implementations Decompose complex product capabilities into specific, verifiable functional changes that two delivery teams (Nova and Orion) can execute with confidence Leverage AI-assisted development (GitHub Copilot today, Claude Code as it becomes available) to accelerate the team toward delivering ~100 web views by end of 2027, while maintaining Agile and CI/CD best practices Team Operations & Success (25%) Participate in and help lead Agile SCRUM ceremonies (Sprint Planning, Grooming, Daily Stand-ups, Demos) across the Nova and Orion delivery teams Lead peer code reviews and raise the overall engineering quality bar across both delivery teams Assist in the resolution of production issues across PowerFAIDS Web and the shared business / data-access layers Adhere to development standards and security policies, partnering with our ISO partner on PowerFAIDS Web security requirements Adopt continuous integration and continuous delivery (CI/CD) practices for rapidly implementing, testing, and delivering high-quality code Continuously grow as a poly-skilled engineer comfortable across the full ASP.NET MVC stack, including DevExpress UI controls, jQuery, and the shared .NET business layer Software Solutioning & Design (25%) Develop and maintain deep understanding of the financial aid domain and PowerFAIDS’ specific business processes (Need Analysis, Dynamic Redetermination, Audit Trail, etc.) Work closely with Product Owners, UX designers, and senior architects to evaluate feature requests, provide level-of-effort estimates, and contribute to roadmap and sprint planning Conduct and lead design reviews; partner with internal senior architects for architectural validation on the program’s harder problems (e.g., reporting modernization, file-system interactions, multi-threading in a web context) About you, you have: 10+ years of production-level software development experience with deep expertise in C# / ASP.NET MVC and the .NET Framework (4.x); experience modernizing legacy Windows/desktop applications to web platforms is a strong plus Proven ability to partner with non-technical stakeholders including Product Owners, UX designers, business and analysts to translate complex domain requirements into well-scoped, dev-ready stories Strong problem-solving skills with hands-on experience navigating layered architectures (MVC, services, adapters, typed DataSets) and modernizing legacy codebases incrementally Experience with DevExpress MVC Extensions, Autofac DI, jQuery, SQL Server, and xUnit/Moq is a strong plus Proven ability to substantially lift the skills and expertise of those around you through mentoring, code reviews, and design coaching; familiarity and enthusiasm for AI-assisted development tools (GitHub Copilot, Claude Code) and how to integrate them productively into team workflows Ability to travel 3-5 times a year to our NYC or Reston, VA office. Authorization to work in the United States. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Authorization to work in the United States for any employer Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $185,000–$200,000 Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more. College Board reaches more than 7 million students a year, helping them navigate the path from high school to college and career. We’re a mission-driven, not-for-profit membership organization dedicated to excellence in education. Founded 125 years ago, we are committed to clearing a path for all students to own their future. We pioneered programs like the SAT® and AP® to expand opportunities for students and help them develop the skills they need. Our BigFuture® program helps students plan for college, pay for college, and explore careers. Learn more at cb.org. Clearing a path for all students to own their future. At College Board, our work is guided by four Operating Principles, and we seek team members who not only align with these principles but actively live them out in their day-to-day work. Prioritize and Simplify – We focus on what matters most, reduce complexity, and move quickly when needed. Say and Receive – We give and receive feedback candidly and kindly, welcoming growth and healthy debate. Go for Greatness – We pursue excellence using data, iteration, and bold thinking to raise the bar. Lead as One College Board – We build a culture of trust, inclusion, and shared responsibility for long-term impact. In addition to a competitive salary and benefits, we offer: Annual bonuses and opportunities for merit-based raises and promotions A mission-driven workplace where your impact matters A team that invests in your development and success Learn more about College Board’s Operating Principles, Our Remote-first Workplace Policy, Benefits, Recruiting Process and More. College Board is proud to be an equal opportunity employer. We’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Lead design and execution of scalable customer support strategies ensuring seamless experience and drive cross-functional alignment to translate business goals into support models. | 5+ years client-facing or operations experience, preferably in EdTech, with proficiency in Salesforce and Tableau. | Director, Customer Experience Strategy and Solutions College Board - Operations Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are required to occasionally travel to meet in person for business purposes. Role Type: This is a full-time position About the Team The Operations Division at College Board is focused on leading the organization’s transformation to support delivery of digital assessments. The division aims to provide exceptional customer support and a seamless digital assessment experience that supports millions of students and thousands of educators and test centers. The Customer Engagement & Experience (CEE) department is a combination of teams that support our key constituents: students, parents, educators, and our state partners that represent approximately two million contacts per year. This integrated team serves as the organization’s ‘front line’ and represents the voice of the customer, partnering across the organization to help improve the overall customer experience. About the Opportunity As the Director of Customer Experience Strategy and Solutions you will leverage data and insights to inform how College Board delivers high-quality, scalable support solutions to ensure a seamless experience for customers. You will partner with program, product and CEE colleagues to design operational strategies that ensure students and educators receive consistent, effective support, especially during high-stakes administration periods. You will own the translation of Program, Product and Operations goals and priorities to ensure awareness and execution across CEE support teams, ensuring readiness, alignment, and performance. Your work will directly determine whether we are prepared for critical events and windows, how we respond to customer needs/pain points, and how quickly we adapt/improve our processes when issues arise. Success in this role requires becoming a trusted expert on the customer experience for assigned program or product vertical, using customer insights, operational data, and frontline feedback to influence decisions that improve products, policies, services, and support experiences. This also requires collaboration across Operations to ensure alignment of experience-oriented initiatives and solutions. In this role, you will: Drive Cross-Functional Alignment and Strategic Decision-Making (40%) Drive alignment between Program, Product, and Operations teams, ensuring priorities, timelines, and responsibilities are clearly defined Develop deep expertise in the customer experience and support ecosystem for assigned Program/Product, serving as a trusted advisor who brings customer insights and operational perspectives to discussions around program policies, product enhancements, and service delivery strategies. Lead planning, update and execution conversations to enable clear decisions, not just status updates Ensure leadership has clear, timely visibility into progress, risks, and tradeoffs to support confident decision-making Influence Operations, Program, & Product priorities and solution design using data, insight, and operational expertise Navigate ambiguity and complexity to create clarity, alignment, and forward momentum across teams Drive Strategy & Execution (30%) Translate Program & Product strategies into clear, actionable support models, both within CEE and across Operations Own end-to-end administration readiness, ensuring teams are prepared to deliver high-quality support during peak testing windows In collaboration with workstream owners, design scalable processes, tools, and operating models that improve efficiency, consistency, and execution quality Ensure risks, dependencies, and gaps are identified early and addressed before they impact delivery Own and Improve Customer Experience Outcomes (30%) Own customer experience across Programs & Products, ensuring support models are designed to deliver consistent, high-quality experiences for students and educators Partner with leadership to define and operationalize success metrics (e.g., CSAT, FCR, operational readiness), and actively manage call center performance against them Analyze customer experience data, operational metrics, and feedback to identify trends, risks, and opportunities for improvement Identify breakdowns in the customer journey and lead root cause analyses, ensuring issues are addressed at their source—not just mitigated Translate insights into clear, prioritized actions that improve products, services, and support operations Ensure continuous improvement by using historical data, retrospectives, and performance trends to strengthen future readiness and prevent repeat issues Deliver actionable insights to Program and Product teams that influence roadmap decisions and drive better customer and operational outcomes About You Exceptional candidates can effectively speak to: 5+ years of experience in a client-facing, customer liaison, account management, or operations role, ideally in EdTech or education administration environments A Customer Insights background (a plus) Demonstrated ability to understand strategic priorities, align stakeholders around shared objectives, and translate business goals into actionable plans, roadmaps, and measurable outcomes Demonstrated experience leading cross-functional initiatives, driving alignment, accountability, and execution across teams without direct authority Demonstrated ability to develop deep expertise in customer needs, behaviors, journeys, and pain points, leveraging customer insights and operational knowledge to influence product strategy, program priorities, service delivery approaches, and customer experience improvements Experience working with tools such as Cresta, Salesforce, Tableau, and Claude/AI models to access, analyze, and interpret customer data, feedback, and trends, translating insights into recommendations that drive operational improvements, customer experience outcomes, and business decisions A strong desire to learn and improve, with experience using feedback, data, and performance metrics to continuously refine approaches and outcomes Comfort working in ambiguity, with a proven ability to create structure, establish processes, and drive clarity in complex environments Proven ability to anticipate risks, identify dependencies, remove blockers, and maintain momentum across multiple priorities Authorization to work in the United States All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success Authorization to work in the United States About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $80,000–$125,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-DC1 #LI-REMOTE College Board reaches more than 7 million students a year, helping them navigate the path from high school to college and career. We’re a mission-driven, not-for-profit membership organization dedicated to excellence in education. Founded 125 years ago, we are committed to clearing a path for all students to own their future. We pioneered programs like the SAT® and AP® to expand opportunities for students and help them develop the skills they need. Our BigFuture® program helps students plan for college, pay for college, and explore careers. Learn more at cb.org. Clearing a path for all students to own their future. At College Board, our work is guided by four Operating Principles, and we seek team members who not only align with these principles but actively live them out in their day-to-day work. Prioritize and Simplify – We focus on what matters most, reduce complexity, and move quickly when needed. Say and Receive – We give and receive feedback candidly and kindly, welcoming growth and healthy debate. Go for Greatness – We pursue excellence using data, iteration, and bold thinking to raise the bar. Lead as One College Board – We build a culture of trust, inclusion, and shared responsibility for long-term impact. In addition to a competitive salary and benefits, we offer: Annual bonuses and opportunities for merit-based raises and promotions A mission-driven workplace where your impact matters A team that invests in your development and success Learn more about College Board’s Operating Principles, Our Remote-first Workplace Policy, Benefits, Recruiting Process and More. College Board is proud to be an equal opportunity employer. We’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Lead and execute integrated go-to-market strategies and orchestrate cross-functional teams to drive business outcomes. | 10+ years marketing and communications experience with strategic planning and GTM leadership, strong executive presence, and ability to lead without direct authority. | College Board – Engagement and Reach (EaR) Location: This is a fully remote role, aligned to core EST hours. Candidates who live near CB offices have the option of being fully remote or hybrid. All CB employees are required to occasionally travel to meet in person for business purposes. Role Type: This is a full-time position About the Team The Engagement and Reach (EaR) division advances College Board’s mission by shaping how our work is understood, experienced, and acted on—helping protect the organization’s reputation while accelerating engagement and growth. We are a high-performing, collaborative team of communicators, marketers, creatives, and strategists who work together to deliver clear, compelling stories and turn them into creative, data-informed work that drives engagement, adoption, and real results. We partner closely with leaders across the organization to shape strategy, influence decisions, and amplify the impact of College Board’s highest-priority programs in service of our mission. About the Opportunity As the Senior Director, Go-to-Market Strategy & Alignment, you are a senior strategist who applies marketing and communications fluency to the business problems that matter most. You embed within one of College Board’s key program teams in AP, BigFuture, or College Readiness Assessments (CRA), partnering with program leadership as a trusted advisor to shape integrated go-to-market strategy from the earliest stages of planning. You bring the kind of strategic range that allows you to move fluidly between high-level business questions and the practical work of aligning a cross-functional team around a clear plan. In this role, you lead EaR’s involvement end to end, owning strategy development, orchestration, and results without direct financial ownership. You work with the program to create and/or refine integrated go-to-market plans, ensure alignment across product, sales, and marketing, and drive EaR-led execution and results through cross-functional coordination. You orchestrate a flexible studio of specialists across campaign marketing, communications, media, design, and analytics, coordinating their work without managing them directly, and you hold a high bar for strategic quality to ensure EaR's support is always connected to the program's most important business outcomes. In this role, you will: Serve as the Single-Threaded EaR Leader for Your Assigned Program Act as the primary day-to-day EaR contact for all members of your assigned program team Sit with your assigned program’s leadership team and operate as a senior embedded partner Lead the development of integrated EaR plans and remain accountable for execution and results Escalate conflicts as needed and ensure timely resolution Lead Business Planning and Go-To-Market Strategy Co-own annual and quarterly planning with the program GTM leader Translate product roadmaps and sales strategies into integrated marketing and communications plans Identify growth opportunities and recommend the right mix of supply, demand, media, and messaging levers Lead special initiatives ranging from program launches to enterprise pilots Orchestrate the EaR Studio Model Define business needs and align them to a flexible bench of EaR domain experts functioning as a Studio, including supply and demand marketers, insights, design, paid media, email, messaging, media relations, and copyediting resources Ensure the right expertise is engaged at the right time based on program priorities Ensure efficient internal communications and knowledge sharing within and across Studios Maintain momentum as program decisions evolve and ensure changes are reflected across EaR workstreams Drive Execution, Measurement, and Reporting Provide high-level project management across initiatives to keep work on pace Establish clear goals, metrics, and reporting tied to business and EaR outcomes Own impact reporting; monitor performance and recommend adjustments to improve results Communicate progress, risks, and outcomes to program and EaR leadership Success in the First 12 Months By the end of the first 12 months, a successful Senior Director, EaR Strategy and Alignment will have: Established themselves as a trusted, credible partner to their assigned program's leadership team (AP, BigFuture, or CRA), with a consistent presence at the leadership table and strong executive-level relationships. Led the development and execution of an integrated annual EaR plan aligned to product roadmaps, sales strategies, and business priorities for their assigned program. Implemented a clear operating rhythm with the EaR Studio, ensuring the right domain expertise is engaged at the right time and that work progresses efficiently despite evolving program decisions. Demonstrated fluency in the full capabilities of the EaR division, enabling them to efficiently assemble and organize Studio teams to meet program needs. Reduced time-to-market for priority initiatives by clarifying ownership, sequencing work, and proactively surfacing risks and dependencies. Delivered measurable progress toward both their assigned program’s business outcomes (e.g., program-specific adoption or delivery metrics) and program-specific Engagement and Reach goals (e.g., leads, engagement, earned media). Established clear goals, baselines, and reporting for EaR performance tied to their assigned program, with regular communication of results, insights, and recommended adjustments to senior stakeholders. About You To qualify for this role, you must have: 10+ years of progressive marketing and communications experience, with significant recent experience in strategic planning, go-to-market leadership, and organizational influence Experience leading cross-program or cross-organizational strategy in complex, matrixed environments Deep expertise in marketing and communications strategy, including product marketing and go-to-market leadership A sharp instinct for identifying growth opportunities and knowing which levers to pull to drive measurable results A goal- and metric-oriented mindset with experience using data and insights to guide strategy and measure impact Demonstrated ability to lead without direct authority, earn trust across diverse stakeholders, and drive alignment through ambiguity Experience partnering with product, sales, and senior leadership teams; demonstrating executive-level relationship building and sound judgement Ability to manage multiple initiatives, priorities, and stakeholders simultaneously Executive presence, including the ability to represent EaR credibly with senior program leaders, navigate complex conversations, influence decision-making, and communicate clearly and confidently Ability to travel 4 to 7 times per year to College Board offices or on behalf of College Board business All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Authorization to work in the United States for any employer Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $108,000 – $175,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at College Board. We aim to make our best offer upfront—rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-MS1 #LI-REMOTE College Board reaches more than 7 million students a year, helping them navigate the path from high school to college and career. We’re a mission-driven, not-for-profit membership organization dedicated to excellence in education. Founded 125 years ago, we are committed to clearing a path for all students to own their future. We pioneered programs like the SAT® and AP® to expand opportunities for students and help them develop the skills they need. Our BigFuture® program helps students plan for college, pay for college, and explore careers. Learn more at cb.org. Clearing a path for all students to own their future. At College Board, our work is guided by four Operating Principles, and we seek team members who not only align with these principles but actively live them out in their day-to-day work. Prioritize and Simplify – We focus on what matters most, reduce complexity, and move quickly when needed. Say and Receive – We give and receive feedback candidly and kindly, welcoming growth and healthy debate. Go for Greatness – We pursue excellence using data, iteration, and bold thinking to raise the bar. Lead as One College Board – We build a culture of trust, inclusion, and shared responsibility for long-term impact. In addition to a competitive salary and benefits, we offer: Annual bonuses and opportunities for merit-based raises and promotions A mission-driven workplace where your impact matters A team that invests in your development and success Learn more about College Board’s Operating Principles, Our Remote-first Workplace Policy, Benefits, Recruiting Process and More. College Board is proud to be an equal opportunity employer. We’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Design, develop, test, and deploy full stack AWS cloud solutions including modern web applications, scalable REST APIs, and microservices with continuous delivery and observability. | Bachelor's degree, 7+ years professional software development, 3-5 years full stack React, TypeScript, Node.js experience, 1-2 years AWS hands-on, strong ownership, collaboration, and communication skills. | Senior Engineer College Board – Technology Location: Fully Remote Type: This is a full-time position About the Team We are a team of technologists working together to solve complex technical problems and develop innovative solutions. Embracing a culture of continuous improvement, we look for ways to incorporate new technologies in the delivery of systems that are responsible for analysis and scoring of tests of SAT/PSAT and AP programs. We regularly collaborate while pitching and sharing our ideas to help define the future of our applications. Our team is characterized by our positive team culture, strong technical skills, focus on delivering value and our ability to have fun while being productive. About the Opportunity Looking for a Senior Full Stack Developer with strong React and node.js development experience in designing, implementing, and deploying modern web applications and backend APIs/microservices as well as maintaining and supporting such services in high-traffic production environments in the AWS cloud. This includes hands on contributions for the entire lifecycle of features, including requirements analysis, engineering design, development, and deployment as well as providing support to engineering leaders to make sure interfaces, integrations, and all necessary lines of demarcation are clear, meaningful, and accurate. The candidate will report to the Engineering Director and work within an agile application team that develops and maintains highly visible and critical web applications. The Senior Engineer will maintain awareness and knowledge of the emerging trends in technology, and its usage within the industry, and will apply this learning in the establishment of new and innovative technology strategies to support College Board’s business needs. The candidate will work with Product owners and lead engineers to help architect the solutions. The candidate will also work with the teams to establish related practices, standards, and guidelines and provide oversight and adoption support to solution delivery teams. Analyze, design, develop, test and deploy full stack AWS Cloud solutions that include modern web applications, highly scalable REST APIs, microservices, data pipelines and other event driven applications using Node.JS and serverless technologies. Create technical documentation such as flow diagrams, design specs etc. Continuously deliver new software features by developing infrastructure-as-code (CDK) and scripting of automated CI/CD pipelines. Implement observability solutions that allow our team to log, monitor, and analyze system health and user activity patterns. Identify opportunities for improving application functionality and performance, seek continuous feedback from customers, identify and mitigate technical risks. Utilize application development tools and methodologies across multiple platforms. Collaborate with the team to deliver code that uses best practices and design patterns, that includes comprehensive unit testing, and that has gone through a sound code-review process. About You Bachelor’s degree in computer science, Computer Engineering, Software Engineering or equivalent is required Minimum 7 years of experience in professional software development Minimum 5-6 years of hands-on development experience at a senior level Minimum 3-5 years of strong Full stack development experience in React, Typescript and Node.js Minimum of 1-2 years of hands-on experience developing solutions with AWS services, including Lambda, S3, Step Functions, DynamoDB, SNS, SQS, CloudWatch and more Proactive with a strong sense of ownership and responsibility Capable of analyzing, planning, designing, and owning complex or vaguely defined issues with little or no supervision Collaborative attitude that incorporates various perspectives Strong communication skills with technical and non-technical peers Strong problem solving and organizational skills Experience in DevOps and Agile methodologies Additionally, it is nice to have qualifications Experience with Java Hands-on experience with AWS CDK and/or CloudFormation Automation using Playwright All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal. Fluent in using AI. A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck - we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $150,000–$163,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. #LI-DC1 #LI-REMOTE College Board reaches more than 7 million students a year, helping them navigate the path from high school to college and career. We’re a mission-driven, not-for-profit membership organization dedicated to excellence in education. Founded 125 years ago, we are committed to clearing a path for all students to own their future. We pioneered programs like the SAT® and AP® to expand opportunities for students and help them develop the skills they need. Our BigFuture® program helps students plan for college, pay for college, and explore careers. Learn more at cb.org. Clearing a path for all students to own their future. At College Board, our work is guided by four Operating Principles, and we seek team members who not only align with these principles but actively live them out in their day-to-day work. Prioritize and Simplify – We focus on what matters most, reduce complexity, and move quickly when needed. Say and Receive – We give and receive feedback candidly and kindly, welcoming growth and healthy debate. Go for Greatness – We pursue excellence using data, iteration, and bold thinking to raise the bar. Lead as One College Board – We build a culture of trust, inclusion, and shared responsibility for long-term impact. In addition to a competitive salary and benefits, we offer: Annual bonuses and opportunities for merit-based raises and promotions A mission-driven workplace where your impact matters A team that invests in your development and success Learn more about College Board’s Operating Principles, Our Remote-first Workplace Policy, Benefits, Recruiting Process and More. College Board is proud to be an equal opportunity employer. We’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Design, develop, and maintain scalable full-stack serverless applications using React, TypeScript, and AWS services while driving CI/CD and mentoring junior developers in an Agile environment. | 5+ years full-stack development experience with strong recent expertise in React, TypeScript, AWS serverless services, CI/CD, and a passion for learning and collaboration. | College Board Technology Division – Item Cloud Blue Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). Type: This is a full-time position About the Team The Item Cloud team is committed to building and driving innovation for internal-facing web applications that support College Board’s core products. Our team consists of 2 small squads, each of which owns a unique, data-intensive, high-impact, single-page web application that represents our internal content creation processes. We own the full stack, from the infrastructure in AWS to the front-end and back-end code deployed there. We build everything serverless, in the cloud, leveraging current technologies and novel techniques to be a force-multiplier for the programs we serve. We are remote, but close-knit. We are strong advocates of work/life balance and flexibility with schedules when needed. We often accomplish our work through paired or mob programming. We are proactive, passionate, and outcome-oriented, putting a premium on quality and efficiency. We use Agile scrum to manage our work and deliver value regularly following a DevOps model. The impact of our efforts as creative problem-solvers and idea-generators leads to innovations and dramatic improvements in College Board’s biggest program applications, serving millions of students to help them take ownership of their future. About the Opportunity As a Senior Engineer on our Item Cloud Blue team, you'll work in a dynamic and collaborative environment where you'll design, implement, and test high-performance, fault-tolerant serverless and container-based applications in the cloud. You'll be at the forefront of enhancing our search capabilities with OpenSearch, improving the content authoring experience, and advancing our CI/CD processes and documentation practices. The role is ideal for a communicative and approachable technologist who thrives on innovation and continuous learning, and is driven by the challenge of applying cutting-edge cloud-based solutions in an innovative and mission orientated tech-forward organization. In this role, you will: Design, develop, and maintain user-facing features and back-end services using React, TypeScript, and AWS services, ensuring scalability and reliability. Design, implement, and maintain infrastructure as code (IaC) using AWS CDK. Work closely with cross-functional teams, provide technical guidance to junior developers, and drive the adoption of best practices and new technologies. Optimize application performance, implement automated testing using Playwright, and ensure technical feasibility and code quality through reviews. Solve complex problems using divergent thinking resulting in innovative solutions. Follow DevOps best practices including continuous integration and continuous delivery (CI/CD) practice of rapidly implementing, testing, and delivering high-quality code. Develop and maintain a thorough understanding of our customer’s business processes and operations. Support team-centered, Agile software development. You have: 5+ years' experience in full stack development, building, testing, and managing web-based applications. At least 3 years of recent, strong, hands-on experience with React, TypeScript, and AWS services. Experience working within the AWS cloud ecosystem, including serverless architecture and resources such as Lambda, Gateway API, OpenSearch, SNS, SQS, S3, Step Functions, IAM, CloudWatch, CloudTrail, and DynamoDB. You have a passion for learning, driving change, and proposing solutions to complex problems. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Authorization to work in the United States for any employer The ability to travel 3-5 times a year to College Board offices or on behalf of College Board business Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation: The hiring range for this role is $150,000–$164,000 Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront—rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-TheAcorn #LI-Remote College Board reaches more than 7 million students a year, helping them navigate the path from high school to college and career. We’re a mission-driven, not-for-profit membership organization dedicated to excellence in education. Founded 125 years ago, we are committed to clearing a path for all students to own their future. We pioneered programs like the SAT® and AP® to expand opportunities for students and help them develop the skills they need. Our BigFuture® program helps students plan for college, pay for college, and explore careers. Learn more at cb.org. Clearing a path for all students to own their future. At College Board, our work is guided by four Operating Principles, and we seek team members who not only align with these principles but actively live them out in their day-to-day work. Prioritize and Simplify – We focus on what matters most, reduce complexity, and move quickly when needed. Say and Receive – We give and receive feedback candidly and kindly, welcoming growth and healthy debate. Go for Greatness – We pursue excellence using data, iteration, and bold thinking to raise the bar. Lead as One College Board – We build a culture of trust, inclusion, and shared responsibility for long-term impact. In addition to a competitive salary and benefits, we offer: Annual bonuses and opportunities for merit-based raises and promotions A mission-driven workplace where your impact matters A team that invests in your development and success Learn more about College Board’s Operating Principles, Our Remote-first Workplace Policy, Benefits, Recruiting Process and More. College Board is proud to be an equal opportunity employer. We’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Lead the vision, strategy, and execution of survey and qualitative research, manage and mentor a research team, and collaborate cross-functionally to inform product innovation and organizational strategy. | 10+ years of research leadership experience, advanced degree, expertise in survey and qualitative research, strong communication and team leadership skills, experience with advanced research tools and AI, and ability to influence strategy and product development. | College Board - Learning & Assessments (L&A), Research Team Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office) Type: This is a Full-time position Travel: 3-5 times per year About the Team The Market Insights Research Team at the College Board plays a vital role in understanding the voices of key stakeholders across the education ecosystem. We design and execute quantitative and qualitative research to inform and strengthen College Board programs, including SAT, AP, BigFuture, and emerging products. Our work centers on the lived experiences, perspectives, and needs of students, parents, educators (K-12 and higher ed), administrators, and employers. We use this insight to inform strategic and tactical decisions across the organization, from product development to policy design, and to assess the impact of our work on access and success in education. About the Opportunity As Executive Director, Market Insights, you will lead the vision, strategy, and execution of survey and qualitative research at College Board. You will oversee a team with expertise in engaging diverse stakeholder groups across the education and workforce landscape. In this role, you will champion the use of rigorous, actionable research to shape the College Board's products, services, and business decisions, while also advancing thought leadership in the field through publications and presentations. You will be responsible for ensuring the team delivers best-in-class, fit-for-purpose research that is both timely and impactful. Your portfolio will contain client-driven research as well as independent research determined along with your Research colleagues. You'll drive the strategic use of insights to inform product innovation, organizational strategy, brand awareness and strength, and mission advancement. As a senior leader within the Research division, you will also foster cross-functional collaboration, build research capabilities, and mentor the next generation of applied education researchers. Key Responsibilities Research Leadership & Strategy (40%) • Set and drive the College Board's stakeholder and market research strategy in alignment with enterprise-wide priorities and changes in the education landscape. • Design and oversee a research portfolio that includes large-scale surveys, tracking surveys, blind surveys, qualitative studies, and mixed-methods research to support product, brand and marketing, policy, organizational decision-making, and contribute to broader education research in the field. • Lead strategic collaboration with the leadership of College Board assessments, programs, and initiatives to ensure that research insights inform innovation, particularly as relevant to a dynamic and evolving education ecosystem in areas like generative AI and technology. • Ensure research design meet the highest standards of methodological rigor, ethical responsibility, and data privacy and security considerations. • Author or co-author research publications, presentations, and briefs that advance both internal knowledge and public understanding of key issues in education. Team & Talent Development (30%) • Lead, manage, mentor, and develop a highly productive team of 7-10 survey and qualitative researchers. • Foster a culture of intellectual curiosity, continuous learning, and methodological excellence. • Grow and sustain an inclusive, mission-driven team that collaborates with other teams in Research and the Learning & Assessment division. • Ensure timely delivery of research findings that are relevant, accessible, and actionable. Strategic Collaboration & Organizational Influence (30%) • Partner with senior leaders across College Board to identify emerging insight needs and proactively recommend research approaches. • Represent Market Insights and the Research division in enterprise-level planning and strategy sessions. • Lead the optimization of external research vendor engagement and investment. • Act as a trusted advisor on issues related to survey methodology, respondent experience, sampling, and data interpretation. About you, you have: • A Ph.D. or master's degree in a relevant field (e.g., social science, education, market research, statistics, behavioral science). • 10+ years of experience designing, conducting, and leading survey and qualitative research, including experience producing peer-reviewed publications or industry white papers/reports. • A deep understanding of stakeholder and customer insight generation in both consumer and B2B settings, preferably in the education sector. • Demonstrated success in using research evidence to influence product development, strategy, or policy. • A portfolio of impactful research and strategic insight that showcases your ability to translate findings into action and a clear narrative. • Exceptional communication skills and a track record of effectively presenting findings to technical and non-technical audiences. • Experience leading inclusive teams in fast-paced, matrixed environments. • Experience managing third-party vendors, research partners, and clients. • Experience with a wide range of survey and analysis tools (e.g., Qualtrics, Alchemer, Sawtooth, SAS, Q) and advanced methods (e.g., conjoints, max-diffs). • Experience utilizing the latest AI tools for research as well as portfolio and team management. • Comfort navigating ambiguity and a high degree of intellectual curiosity. • Willingness to travel 3-5 times per year to the New York or Reston offices or other sites as needed. All roles at College Board require: • A passion for expanding educational and career opportunities and mission-driven work • Authorization to work in the United States for any employer • Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively. • Clear and concise communication skills, written and verbal • A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. • A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. • A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. About Our Process • Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. • While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck, we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation • The hiring range for this role is $160,000 - $225,000. • Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at College Board. • We aim to make our best offer upfront, rooted in fairness, transparency, and market data. • We adjust salaries by location to ensure fairness, no matter where you live. • You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more information. #LI-TheAcorn #LI-Remote

Lead regional career strategy and engagement by cultivating partnerships, executing career-connected events, and empowering internal teams to scale impact across the South & Southwest region. | 5+ years in education/workforce partnerships in the South & Southwest region, experience with career/CTE programs, strong relationship-building, event leadership, project management skills, and willingness to travel extensively. | Director, Career Strategy & Engagement-South & Southwest Region Remote - USA Full time Director, Career Strategy & Engagement – South & Southwest Region College Board – Strategic Reach and Workforce Partnerships, GPER Location: Remote but must reside within South & Southwest Region This is a full-time position. About the Team The Strategic Reach and Workforce Partnership Team drives integrated career state plays; ensuring College Board is seen as a state’s talent development advisor via partnerships across government, education agencies, employers, and workforce development partners. We aim to enable all CB products, and especially AP Career Kickstart courses, to thrive and both students and states see a broader set of future options for ALL students. About the Opportunity At this pivotal moment in education, College Board is deepening its commitment to preparing students for success – both in college and in high-growth careers. As states accelerate access to career-connected learning, we are seizing the moment with programs like AP Career Kickstart helping to reimagine what’s possible for students—by bridging rigorous academics with real-world career skills and opportunity. This role is central to realizing that vision. It brings strategic clarity, operational excellence, and inspirational leadership to three high-impact domains: Strategic External Engagement Cultivate enduring partnerships across CTE, government, and industry—building trust and positioning College Board as a visionary, long-term ally in workforce development at the state level. Career-Connected Event Execution Lead the design and delivery of high-profile convenings that energize the field, elevate our mission, and catalyze momentum—while streamlining the experience for external partners and internal teams. This is about elevating visibility and momentum without increasing the load on external partners – or internally for our field staff team. Internal Enablement and Scale Develop an actionable toolkit of playbooks, training, and resources that empower our State & District Partnerships (SDP) and Government Policy & External Relations (GPER) teams to scale what works across multiple states. We’re looking for a dynamic, collaborative, mission-driven leader to champion career-connected engagement strategies across the South & Southwest Region. Reporting to the Executive Director of Strategic Reach and Workforce Partnerships—and in close collaboration with state and regional leaders on the State and District Partnerships (SDP) team—this Director will: • Accelerate regional adoption of career-aligned offerings that unlock opportunity for students • Build cross-sector partnerships with education, workforce, and industry leaders • Equip internal teams with the tools and training to scale what works This role demands a strong communicator and collaborator—someone who can navigate complexity, align stakeholders, and drive impact across teams. While this person will report directly to the ED in Strategic Reach and Workforce Partnerships, he/she will work closely with the State and District Partnerships (SDP) team in their given region. Day-to-day priorities and strategic direction will be heavily influenced by Regional and state leadership, requiring someone with strong communication and collaboration skills. Ultimately, your leadership will help ensure students gain access to high-quality, future-ready pathways grounded in real-world opportunity and informed by labor market needs. As Director of Career-Connected Engagement, you will drive regional strategy, foster cross-sector collaboration, and empower internal teams to scale impact. In this role, you will: Cultivate and Steward Strategic Relationships (30%) • Lead a regional engagement strategy to build alliances with key career stakeholders—chambers of commerce, workforce boards, intermediaries, and more. You will do this in partnership with regional/state leadership. • Represent College Board at workforce and CTE convenings, building trust and elevating our visibility. • Partner with internal leaders and external state partners to align messaging and surface emerging opportunities. Lead High-Impact Convenings (30%) • Design and execute 5–7 cross-sector events annually that bring educators, employers, and workforce leaders together. • Host gatherings in dynamic, career-relevant spaces—like hospitals, aviation hubs, and advanced manufacturing sites—to spotlight real-world pathways. • Inspire action and deepen adoption of College Board’s career-connected learning programs. Empower Internal Teams to Scale (30%) • Provide CTE, workforce, career-connected education and expertise to regional staff as they implement career-aligned offerings as well as support schools and districts participating in College Board’s career offerings. • Create toolkits, trainings, and playbooks to support consistent, scalable execution. • Partner with AP Strategy and SDP Business Operations to analyze access metrics to identify patterns and develop strategies to improve our career efforts regionally Elevate our Story & Voice (10%) • Collaborate with program, policy, and marketing teams to localize messages and align with workforce trends. • Capture stories and insights that showcase impact and progress. • Document and amplify the voices of our partners through thoughtful storytelling. About You You are a collaborative, equity-driven leader with a passion for expanding opportunity. You bring: • 5+ years of experience in education partnerships, workforce development, or career pathways in the South & Southwest Region (AL, FL, GA, KY, LA, MS, NC, SC, TN, VA, AR, NM, OK, TX) • Proven success implementing career/CTE programs in high schools in this region • A track record of building programs that deliver measurable impact • Deep belief in education as a lever for equity and deep commitment to College Board’s mission of promoting educational equity, access, and excellence for students of all backgrounds. • An authentic commitment to the voice of the educator and the student – manifested in the ways you routinely engage these stakeholders to gauge satisfaction, receive input, and inform strategy • Strong relationship-building and cross-sector engagement skills. Excellent written and verbal communication, and the ability to translate vision into action • Track record of leading meaningful stakeholder convenings. • Knowledge of career pathways, CTE, and regional job market dynamics (specifically in region). • Strong organization and prioritization skills and the proven ability to move forward multiple time-sensitive projects in concert, both independently and as a member of the team • Comfort with ambiguity, eager to make changes as context shifts around you, and work cross-functionally to get things done      • Self-starter with a collaborative spirit and comfort working in emerging spaces • Willingness and ability to travel extensively in the South & Southwest Region to support state-level work • Experience using project management platforms like Asana, and customer relationship management platforms like Salesforce All roles at College Board require: • A passion for expanding educational and career opportunities and mission-driven work • Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. • Clear and concise communication skills, written and verbal • A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. • A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. • A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success • Authorization to work in the United States About Our Process  • Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. • While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation • The hiring range for this role is $100,000 – 135,000. • Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. • We aim to make our best offer upfront—rooted in fairness, transparency, and market data. • We adjust salaries by location to ensure fairness, no matter where you live. You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-remote #LI-MD1

Lead and manage a team to improve customer-centric processes and performance outcomes across digital testing operations, using data-driven insights and collaborating with stakeholders to enhance operational efficiency and customer experience. | 10+ years of leadership in complex analysis and operations, strategic and inclusive leadership style, strong data-driven decision-making skills, experience managing diverse stakeholders, and a relevant bachelor's or graduate degree. | College Board - Operations Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). Type: This is a full-time position About the Team The College Board Operations division manages the digital test delivery process for millions of students each year. Our Assessment Delivery Operations (ADO) team is primarily responsible for managing and overseeing the successful execution of digital assessments like the SAT and Advanced Placement examinations. Among its many responsibilities, ADO ensures that test sites meet security and network requirements, test proctors are credentialed and trained to administer tests consistently and fairly, students arrive on test day with the correct documents and testing materials, and that testing issues are promptly addressed. Our team plays a critical and essential role in the success of students and educators before, during, and after test day. And due to its central role in supporting College Board's mission, ADO works closely with partners and stakeholders across College Board, the education sector, and beyond to shape and improve testing technologies, customer experience, and testing outcomes. About the Opportunity As the Executive Director for Customer, Program, Product, & Performance Outcomes, you will lead and manage the ADO team responsible for ensuring customers and partners flow smoothly across pre-test, test day, and post-testing processes. This team relies on digital systems and data to identify opportunities for process improvement, analyze emergent challenges, and develop innovative solutions to problems. Your team works closely with stakeholders across ADO, Operations, and College Board to manage change and ensure alignment across all stakeholder priorities. As team lead, you will monitor process health, lead efforts to create deeper insights with data, model future outcomes, and ensure decision-making across Operations is supported by sound analysis. You will oversee the development of customer-centric strategies to save students and educators time, streamline Operational processes, and improve customer engagement. And you will work closely with our technical partners, internally and externally, to shape College Board's digital platforms and programs and seamlessly guide their integration into operations' workflows. In this role, you will: Lead and Manage the Customer, Program, Product, & Performance Outcomes Team (40%) • Lead a team for developing and implementing customer-centric process improvements across digital and non-digital testing operations. • Set vision and priorities for the team, track and manage progress to goals, and provide coaching and support to ensure team members meet and exceed goals, remain engaged, and contribute meaningfully to our mission • Cultivate an inclusive and high achieving culture that enables all team members to live out College Board's Operating Principles. • Bring proven leadership experience and consistently embody College Board's Manager Expectations in your work. • Deconflict, align, and guide persona-specific strategies between team members to ensure timely socialization with stakeholders and efficient implementation. • Monitor key process metrics to assess strategic results and help staff navigate technology, digital, and programmatic stakeholders in addressing emergent or unanticipated operational issues. • Drive accountability for customer outcomes and needs across operational processes, in close partnership with Ops leadership and your team, to ensure optimal results for educators, students, and stakeholders. Guiding Analysis & Monitoring Performance Outcomes (20%) • Inspire others to think bigger, bolder, and differently about the role of data in ADO's operations. Work with leadership to instill a data-centric culture and encourage a sharp focus on metrics that matter. • Establish analytic priorities, ensure data access, and simplify analytic workflows to empower analysts, ADO staff, and leaders to help us deliver better outcomes for our customers and mission. • Guide performance analysis of College Board's digital systems and operational processes across all phases of test production. Provide regular updates to senior leaders and stakeholders on Operational outcomes. • Review data, figures, charts, and models for analytic accuracy, rigor, and quality. Provide staff with analytic guidance, support resources, and directions for how to best meet stakeholder needs. Managing Customer Experience Strategy & Outcomes (20%) • Lead efforts to improve customer experiences across processes, programs, and products from an operational outcomes' perspective-ensuring customer journey roadmaps, plans, and initiatives align across the organization. • Champion the voice of the customer, using data to inform understanding of their needs, to develop and shape improvements across operational processes, testing formats, tools, and other aspects of their journeys. • Set ambitious but obtainable goals for a wide range of customer experience initiatives, priorities, and performance metrics. And provide customer strategy team with clear goals, objectives, and guidance. • Ensure that our customer experience and strategy team has access to the data, stakeholders, and resources needed to deliver effective improvements. Oversee Process & Program Improvement Initiatives (20%) • Oversee process improvement initiatives. Providing process improvement staff with clear goals and guidance. • Manage prioritization of process improvements across ADO's production phases, teams, and staff in consultation with leadership and program & product partners. • Facilitate efficient and effective operational changes with a deep appreciation and thoughtfulness for stakeholders, teammates, and customer needs-ensuring that all voices are heard and respected. About you, you have: • 10+ years of experience leading complex analysis in high-stakes environments (Experience in education, operations, technology, or similar sectors strongly preferred). • A strategic and inclusive leadership style: you set clear priorities, build effective team structures, plan for future needs, and foster a culture of belonging. • A proven ability to drive performance and growth: you set high expectations, deliver real-time, evidence-based feedback, and coach team members to take smart risks, stretch their skills, and achieve meaningful impact. • Experience performing robust analysis, using a variety of analytic tools, to assess performance, shape solutions, and guide senior leader decisions on high-stakes and -visibility enterprise challenges. • An ability thrive in a fast-paced, high-stakes, and dynamic environment. • Strong strategic thinking skills that allow you to connect the dots, capture opportunities, navigate ambiguity, and quickly adapt plans. • Experience overcoming organizational rigidity to improve business outcomes, managing diverse stakeholders, and working with technical and non-technical staff & partners. • Experience leading successful high-visibility and high-impact projects. • A bachelor's or graduate degree in business, engineering, or a similar field. • Must be able to travel at least 6-8 times per /year • You are authorized to work in the US For all roles at College Board: We are seeking individuals who are passionate about expanding educational and career opportunities and committed to mission-driven work. Candidates must be authorized to work in the United States for any employer and should possess clear and concise communication skills, both written and verbal. Proficiency in Microsoft Suite tools is preferred, though a willingness to learn is equally valued. We look for those with curiosity and enthusiasm for emerging technologies, particularly AI-driven solutions, and a proactive approach to independently learning and applying new digital tools. Most importantly, applicants should demonstrate the skills and mindsets aligned with College Board's Operating Principles, reflecting a commitment to continuous growth, collaboration, and impact, notably: • A commitment to candid, timely, respectful feedback • A learner orientation and an openness to ideas and diverse perspectives • The ability to push for excellence through data-informed decision-making, iterative learning, external benchmarking and user-inputs • Strong problem-solving skills, including the ability to break down complex issues and identify clear paths forward • A track record of prioritizing high-impact work, simplifying complexity, taking initiative, and making decisions quickly with clarity of purpose • A habit of collaborating across differences, practicing empathy, and contributing to a culture of trust and shared success About Our Process • Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. • While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck, we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation • The hiring range for this role is $168,000-$235,000. • Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. • We aim to make our best offer upfront, rooted in fairness, transparency, and market data. • We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-TheAcorn #LI-Remote

Lead prototyping and development of Generative AI applications using React and Node.js, collaborate cross-functionally, and serve as a subject matter expert on GenAI technologies. | 7+ years experience with scalable web apps, 3+ years React with TypeScript, hands-on GenAI implementation, backend skills in Node.js and/or Python, AWS expertise, Agile experience, and mentoring capabilities. | Lead Full Stack Engineer, GenAI Studio Remote - USA Full time College Board – Technology – GenAI Studio Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). Type: This is a full-time position About the Team The GenAI Studio is an internal incubator at College Board that launched in January 2024. Through the studio, College Board is investing time and resources for AI ideation. The studio is responsibly experimenting with AI in AP classrooms and creating strategic partnerships to make informed decisions about AI in our broader portfolio of offerings. The studio is led by a diverse, cross-functional team of strategists, technologists, and managers at College Board committed to solving the most impactful and interesting problems arising with AI. Across the team we divide the work around strategic enablement within our organization, AI innovations that are both internally and externally facing, and advancing AI Literacy in the education space. About the Opportunity As a Lead Full Stack Engineer on the Generative AI Studio, you are a leader, collaborator, and innovator. You will work daily with our Data Scientist, UX Designer, and Product Manager. You have a strong interest in understanding our stakeholders and leveraging new technologies to support them. You relish the opportunity to bring new ideas and your love of software to prototype new products, establish new patterns, and serve as a SME for working with Generative AI. You are not shy about taking on new work you may not have done before while owning all phases of prototyping including requirements definition and analysis, application design, coding, reviewing, testing, deploying, and support. You are eager to lead by example as well as more formally through peer collaboration, coaching and mentoring. In this role, you will perform:   Prototyping and Development (60%)   • Design and implement proofs of concept or prototypes to allow rapid testing of innovative concepts using the latest technologies, typically React web apps • Create sharable documentation, both technical and non-technical • Exercise discretion in prototyping: investing time to make sure the most important things work well, and working with the team to mock or minimize less important features • When prototypes are greenlit for further development: continue that work, or support hand-off to other internal teams • Maintain clean code and strong engineering standards such that when prototypes are greenlit for further development, the project is easy to build upon • Occasionally embed with other engineering teams that take up on-going work on a prototype • Continuously develop the skills required to work with this rapidly developing technology Strategic Enablement (30%)   • Serve as an organizational Subject Matter Expert on implementing Generative AI applications • Work with our Enterprise Architecture team to review and/or establish implementation patterns involving Generative AI tools • Advise on, and where feasible, create tools and infrastructure that will enable teams to safely deploy Generative AI tools; depending on organizational priority, this may include setting up an internal GenAI chatbot tool with the support of other engineers Learning & Sharing (10%) • Keep abreast of developments in GenAI capabilities and implementations • Share knowledge of new developments with the team via chats, meetings, and presentations when appropriate • Serve as an advisor to internal teams developing staff education around Generative AI About You You are a self-starter who can manage all aspects of software prototyping. You enjoy a fast-paced, highly collaborative environment. You are energized by working closely with product, design, and research colleagues. You have a passion for experimenting with new technology, and especially AI. You Have: • 7+ years of professional experience designing, building, testing, and managing scalable web applications in cloud-hosted environments • 3+ years’ experience building front-end applications using React (with TypeScript) • Hands-on experience implementing Generative AI applications (e.g., RAG chatbots, model fine-tuning, or other LLM-powered tools) • Enthusiasm for learning new technologies, especially in the fast-moving GenAI space • Expertise in developing responsive, accessible UIs with JavaScript, TypeScript, CSS, and HTML • Strong knowledge and hands-on experience with back-end technologies such as Node.js and/or Python • Experience with asynchronous programming and event-driven messaging patterns • Strong knowledge of AWS services (e.g., Lambda, SNS, SQS, S3, Step Functions, IAM, KMS, API Gateway, CloudWatch, DynamoDB) • Experience provisioning/managing infrastructure as code with AWS CLI, CloudFormation, CDK, and/or Terraform • Experience with relational and NoSQL databases (e.g., PostgreSQL, MySQL, Redshift, DynamoDB) • Experience working in Agile/Scrum environments • Proven ability to mentor and coach less experienced teammates in new technologies • Strong analytical thinking, structured problem-solving, and practical decision-making skills • Effective communication and documentation skills All roles at College Board require: • A passion for expanding educational and career opportunities and mission-driven work • Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.  • Clear and concise communication skills, written and verbal • A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. • A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. • A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. • The ability to travel 3-5 times a year to College Board offices or on behalf of College Board business • Authorization to work in the United States for any employer About Our Process  • Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. • While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than just a paycheck, we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation: • The hiring range for this role is $165,000–$179,000. • Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. • We aim to make our best offer upfront rooted in fairness, transparency, and market data. • We adjust salaries by location to ensure fairness, no matter where you live. You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-Remote #LI-TheAcorn