Children's Health

Provide Tier I and II technical support to healthcare users, troubleshoot hardware, software, and network issues, and support data center operations. | Requires at least 2 years of service desk or desktop support experience, with a preference for healthcare industry experience, and a high school diploma or equivalent. | Job Title & Specialty Area: Customer Support Analyst I Department: IT Customer Service Location: Dallas, TX Shift: 8am-5pm M-F (shift may vary) Job Type: Remote Why Children’s Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all. Summary: This job is responsible for providing telephone support to customers by performing Tier I and II troubleshooting techniques and resolving customer issues related to the entire data processing system. This position is responsible for supporting the portfolio of active applications (currently in excess of 1,300 business and clinical applications) for a customer base that includes internal customers, vendors, community clinics, referring physicians, and others (currently numbers approximately 14,000). In addition to phone support, this position is responsible for providing on-site support resolving, or appropriately escalating, customers' technology issues; coordinating process improvements across teams and departments; data center monitoring and operations; and understanding operational workflows. This position provides front line support to ensure that the organization's compliance and information security policies are enforced, ensuring compliance with those policies and procedures. Responsibilities: • Answer telephone calls and/or provide on-site support for users relating to software, hardware and network issues; investigate nature and scope of problem by asking relevant questions and analyzing the facts to determine appropriate solutions. Appropriately document interactions in the call tracking system. • Identify, assess and resolve problems through research, vendor contact or contact with other department staff; analyze software, hardware and network functionality to assist in troubleshooting user issues; perform data security and account management. • Perform data center monitoring activities including incident identification, resolution analysis, and escalations as appropriate. • Identify process inefficiencies and improvements. Work with team members to develop improved processes, working with other teams as needed to ensure excellence in customer support and issue resolution. • Maintain a log of calls and enter calls into the call tracking database; develop standard and ad-hoc reports from the call tracking database for management use; ensure user inquiries and issues are assigned to the appropriate staff; follow-up with callers to ensure that problems have been resolved. • Maintain technical expertise for all approved and installed applications in order to support user community through participation in educational programs, current literature, in-service meetings, workshops or other methods. • Complete special projects and other duties as assigned. How You’ll Be Successful: WORK EXPERIENCE • At least 2 years' Service Desk, Desktop Support, or related technical experience - required • Healthcare industry experience - preferred EDUCATION • High school diploma or equivalent - required • Two-year associate's degree or equivalent experience - preferred A Place Where You Belong We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute. Holistic Benefits – How We’ll Care for You: • Employee portion of medical plan premiums are covered after 3 years. • 4%-10% employee savings plan match based on tenure • Paid Parental Leave (up to 12 weeks) • Caregiver Leave • Adoption and surrogacy reimbursement As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.

Perform coding audits, provide coding education, develop policies, and act as a coding resource for providers. | Requires 3+ years of professional coding/auditing experience, multiple coding certifications, knowledge of coding systems, and an associate degree or equivalent. | Job Title & Specialty Area: Coding Specialist Department:Coding and CDI Location: Dallas, TX Shift: Monday - Friday Job Type: Remote Why Children's Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all. Summary: Performs medical record coding and documentation audits for CHST-employed providers. Conducts coding education based on audit findings. Acts as the coding and documentation resource for CHST providers. Assists in developing action plans in response to identified coding and documentation issues. Cross trained in coding and billing of facility technical and clinician professional services. Responsibilities: • CODING AUDITING: Performs continuous monthly clinician professional documentation coding/billing audits, follow up work plan audits, coding risk assessment audits and special request audits to assure appropriate and compliant documentation, coding and billing practices are is maintained to support all charged services and will assists in developing and implementing appropriate work plans if necessary. Knowledgeable in coding and billing for both outpatient technical and clinician professional services. • CODING EDUCATION: Performs the initial professional coding and documentation training and orientation for new CHST providers. Provides coding training and coaching based on audit results to providers and service line staff. Conducts coding and documentation training annually or as often as necessary per request of management, providers or service line staff. Acts as coding and documentation subject matter expert for management, providers and service line staff. Familiar with State and Federal coding and billing guidelines/regulations. • POLICY AND PROCEDURE DEVELOPMENT AND SUPPORT: Assists in developing and revising policies and procedures for provider professional coding, documentation and billing to assure compliance with state and federal coding, billing and documentation regulatory requirements. • Participates on committees or work groups. Essential: • Certified Professional Coder • Certified Outpatient Coder • Cert Coding Spec-Phys Based • Certified Professional Coder-Apprentice Other information: WORK EXPERIENCE • At least 3 years Equivalent combination of education and/or experience in Health Information Management, Healthcare Administration, Healthcare Operations, Coding, Nursing, Case Management, or experience as a Physician - required • At least 3 years professional auditing and coding experience in a provider-based setting - preferred • Moderate to Advanced professional coding experience in more than one specialty (i.e., Orthopedics, Sports Medicine, Cardiology, ENT, etc.) - preferred • Comprehensive understanding of CPT, HCPCS and ICD-10 codes - required • Basic understanding of revenue process, managed care contracts, reimbursement and professional fee schedules - preferred EDUCATION • Two-year associate's degree or equivalent experience -required • Four-year bachelor's degree or equivalent experience - preferred LICENSES AND CERTIFICATIONS • Certified Professional Coder (CPC) or Certified Coding Specialist - Professional (CCS-P) or Certified Outpatient Coder (COC) - required • Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) - preferred A Place Where You Belong We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute. Holistic Benefits - How We'll Care for You: Employee portion of medical plan premiums are covered after 3 years. 4%-10% employee savings plan match based on tenure Paid Parental Leave (up to 12 weeks) Caregiver Leave Adoption and surrogacy reimbursement As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity. Employment Type: FULL_TIME

Design, implement, and manage enterprise IAM solutions ensuring secure access and regulatory compliance, while mentoring junior staff and optimizing IAM processes. | At least 3 years of IAM or cybersecurity experience with hands-on expertise in IAM tools and directory services, a relevant bachelor's degree, and preferred IAM certifications. | Job Title & Specialty Area: IAM Architect Department:IT Security Location: Dallas, TX Shift: Monday - Friday Job Type: Remote (Must live in Texas) Why Children's Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all. Summary: The IT Security Identity and Access Management (IAM) Architect is a critical member of the cybersecurity and IT teams, responsible for designing, implementing, and managing IAM solutions that ensure secure access to the organization's systems, applications, and data. This individual will leverage advanced IAM technologies to enhance security, streamline access management processes, and ensure compliance with regulatory requirements, particularly in the healthcare industry. Responsibilities: • Architecture and Implementation. Design and implement enterprise-level IAM solutions, including identity governance, authentication, and privileged access management (PAM) systems. Collaborate with stakeholders to define IAM requirements and align solutions with business and regulatory needs. Integrate IAM platforms with applications, directories, and cloud environments (e.g., Azure AD, AWS IAM). • Access Control and Security Management: Manage and maintain user lifecycle processes, including provisioning, de-provisioning, and role-based access control (RBAC). Ensure secure access to critical healthcare systems in compliance with HIPAA, HITECH, and other relevant regulations. Configure and enforce multi-factor authentication (MFA), single sign-on (SSO), and other access controls. • Monitoring and Optimization: Monitor IAM systems for anomalies, unauthorized access, and potential security risks. Optimize IAM processes to improve efficiency and user experience while maintaining robust security. Regularly assess the organization's IAM posture and recommend enhancements. • Incident Response and Troubleshooting: Act as an escalation point for IAM-related incidents and resolve complex issues promptly. Investigate and remediate IAM-related vulnerabilities, including credential misuse or privilege escalation. • Compliance and Reporting: Ensure IAM solutions and processes meet regulatory requirements and internal policies. Generate reports and metrics to demonstrate IAM system effectiveness and support audits. Assist in documenting IAM processes and maintaining accurate records for compliance. • Mentorship and Leadership: Mentor junior IAM engineers and team members, providing guidance and knowledge sharing. Stay abreast of emerging IAM trends, technologies, and best practices to drive innovation within the organization. How You'll Be Successful: WORK EXPERIENCE • At least 3 years of experience in Identity and Access Management or related cybersecurity domains - required • Hands-on experience with IAM tools cush as SailPoint, Okta, Ping Identity, CyberArk, Azure AD, or similar platforms - required • Proven experience in directory services (e.g. Active Directory, LDAP) and cloud IAM service (e.g. AWS IAM, Google Workspace) - required EDUCATION • Four-year bachelor's degree or equivalent experience Computer Science, Information Systems or related field - required • Graduate or professional work or advanced degree; or equivalent experience -preferred LICENSES AND CERTIFICATIONS • CIAM, Microsoft Identity and Access Administrator, Cloud based IG certification, or any related IAM certifications - preferred A Place Where You Belong We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute. Holistic Benefits - How We'll Care for You: Employee portion of medical plan premiums are covered after 3 years. 4%-10% employee savings plan match based on tenure Paid Parental Leave (up to 12 weeks) Caregiver Leave Adoption and surrogacy reimbursement As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity. Employment Type: FULL_TIME

Receive, store, issue, deliver, and manage medical supplies and equipment across hospital and clinic locations while maintaining inventory accuracy and cleanliness. | High school diploma preferred, at least 1 year related experience preferred, forklift certification required within 6 months, and knowledge of surgical supplies and medical terminology preferred. | Job Title & Specialty Area: Or Supply Chain Technician Department: Supply Chain Location: Dallas Shift: 11:00am-7:30pm Monday- Friday Job Type: On-Site Why Children’s Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all. Summary: This individual is responsible for receiving, storing, issuing and delivering medical supplies and equipment to multiple on-site and/or off-site hospital and clinic operations. Requires the use of multiple technologies technology including but not limited to point of use cabinets, handheld devices, MMIS system, and warehouse management system. Performs cyclical counts and assigned inventories based on campus schedule. Accept and process customer returns. Maintains clean and clutter free workspace to include receiving dock, clinical supply storage rooms managed by Supply Chain and storerooms. Process emergency requests for inventory items or inbound non-inventory items. Responsibilities: • Receiving: Retrieve incoming materials, supplies and equipment delivered to CHST. Identify correct supply item and quantity with receiving department staff and sign for packages. Compare product documentation with the actual products delivered to verify accuracy of shipment, identifying overage and shortages and resolving discrepancies with receiving staff and / or buyers. Segregate material for delivery and stock location storage. • Issue: Pull material from storage locations and complete all required transaction data entry. Load material handling equipment. Process emergency requests for material through Infor or Tecsys portal. • Delivery / Stocking: Deliver direct delivery items, point of use (Omnicell) replenishments, and requisition self service item to the applicable storage locations. Stock points of use (POU) cabinets, assist with POU cycle inventories, identify shortages and make POU cell management changes as necessary. Operate all assigned Information Systems, material handling equipment and delivery vehicles. • Storage: Place delivered supply into their assigned storage location utilizing first-in first-out rotation. Perform dated item management. • Inventory: Perform as-required cycle counts and inventories as assigned. Perform PAR counting and issue to designated PAR activities. • Returns: Return supplies according to established timeframes and entering the return information on the appropriate forms. • Par Management: Certifications pursued as required to support inventory management practices. • Drivers: Supply Chain Technicians assigned a driver responsibility are required to consent to obtain motor vehicle driving records on an annual basis. They are required to hold a valid TX drivers license. Tasks to include driving and servicing the location with duties outlined by Operations leadership to include delivery and stocking of clinical space. • Operating Room Technicians: Assist OR Supply Chain manager in identifying when potential cost savings opportunities exist. Obtain OR Supply Chain manager's approval prior to requisitioning new products and equipment. Perform projects for OR Supply Chain manager related to OR Supply Chain management and other duties as assigned. Facilitate and coordinate timely repair of instrumentation, and other equipment with CMC Biomed and outside vendors. Ensure compliance with all employment requirements such as periodic employee health matters, training and education, etc. Assist with and provide guidance to volunteers and interns in the management of supplies. Perform physical inventories of supplies as needed. How You’ll Be Successful: WORK EXPERIENCE • At least 1 year job related experience Pref • At least 2 years experience with Surgical Supplies, procedures, medical terminology and the surgical environment Pref EDUCATION • High school diploma or equivalent Pref • Certified to operate forklift within 6 months of hire (Distribution Center only) Req A Place Where You Belong We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute. Holistic Benefits – How We’ll Care for You: · Employee portion of medical plan premiums are covered after 3 years. · 4%-10% employee savings plan match based on tenure · Paid Parental Leave (up to 12 weeks) · Caregiver Leave · Adoption and surrogacy reimbursement As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.

Manage and support IT infrastructure focusing on device management, software deployment, OS builds, automation, and collaboration with IT teams. | At least 5 years of IT systems administration experience including SCCM and Intune management, project management experience, and a bachelor's degree or equivalent. | Job Title & Specialty Area: Sr. Systems Administrator - SCCM Department: IT Tech Services Location: Dallas, TX Shift: Monday - Friday Job Type: Remote, but need to be local to Dallas area Why Children’s Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all. Summary: We are seeking a highly skilled and experienced Senior Systems Engineer to join our Technical Services Operations team. The ideal candidate will be responsible for managing and supporting our IT infrastructure, with a focus on End User Computing Systems Delivery including SCCM, Intune, software packaging, Windows 10 and 11 OS builds, Active Directory group policy, PowerShell scripting automation, and IGEL thin client management. Experience using other mobile device management tools and Windows OS migrations are a plus. This role requires a proactive individual with a strong technical background and excellent problem-solving skills Responsibilities: • SCCM and Intune Management: Oversee the deployment, configuration, and maintenance of System Center Configuration Manager (SCCM) and Microsoft Intune for device management and software distribution. • Software Packaging: Create, test, and deploy software packages and updates to ensure seamless application delivery. • Windows OS Builds: Develop, maintain, and support Windows 10 and Windows 11operating system builds, ensuring they meet organizational standards and security requirements. Experience with Windows OS migration including user data and application migration. • Active Directory Group Policy: Manage and configure Group Policies to enforce security settings and streamline user and computer management. • PowerShell Scripting and Automation: Develop and maintain PowerShell scripts to automate routine tasks and improve operational efficiency. • IGEL Management: Administer and support IGEL thin client environments, ensuring optimal performance and user experience. • Other Mobile Device Management experience: Experience with other MDM products such as Air watch or JAMF is a plus. Including an understanding of how to manage, deploy and migrate between different MDM policies on a group of devices. • Rotating On-Call: Available for a rotating 1-week (24/7) on-call schedule to take ownership of EUC related incidents and requests during business hours and after-hours. • Incident and Problem Management: Troubleshoot and resolve complex technical issues, providing timely and effective solutions. • Documentation and Reporting: Maintain comprehensive documentation of systems, configurations, and procedures. Generate SQL based reports to track inventory data and security stance. • Collaboration: Work closely with other IT teams, including network, data center, security, and application support, to ensure cohesive and efficient operations. • Tanium Management: Design, implement, and manage Tanium infrastructure to ensure optimal performance and security. Experience migrating existing endpoint management tools and clients to Tanium is a plus. • This position is classified as remote but will be required to be onsite in Dallas occasionally for meetings or projects as defined by management. Details will be discussed in the interview. How You’ll Be Successful: WORK EXPERIENCE • At least 5 years' experience in developing information processing solutions, Required • At least 3 years' experience in designated operating systems/application administration, Required • At least 1-year personnel or project management experience, Required EDUCATION • Four-year bachelor's degree or equivalent experience, Required • Roles supporting a specific software must demonstrate competency in the software used in their role. All training and testing applicable to the role must be successfully completed and passed within 180 days of employment. Continuing education requirements must be completed and maintained for applications applicable to the role. A Place Where You Belong We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute. Holistic Benefits – How We’ll Care for You: · Employee portion of medical plan premiums are covered after 3 years. · 4%-10% employee savings plan match based on tenure · Paid Parental Leave (up to 12 weeks) · Caregiver Leave · Adoption and surrogacy reimbursement As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.

Lead strategic contracting activities and manage multiple teams to support the planning, negotiation, procurement, and activation of contracts for a new pediatric campus construction project. | Requires at least 7 years of contract negotiation experience, 2 years of management experience, and a bachelor’s degree or equivalent, preferably with healthcare contracting and project management background. | Job Title & Specialty Area: New Pediatric Campus- Contract Senior Portfolio Manager Department: New Pediatric Campus Planning Location: Irving, Texas Shift: 9am-5pm Monday through Friday Job Type: Onsite Why Children’s Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. With our New Pediatric Campus in affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all. Summary: We are seeking an experienced Senior Contract Portfolio Manager to join the CHST team, playing a critical role in the planning, negotiating, procurement, activation, and occupancy of our new Dallas pediatric campus. This role will report to Supply Chain’s Senior Director, Contract Management, and will have a matrixed relationship to a designated new pediatric campus project leader. The successful candidate will partner closely with Supply Chain, department leaders, project leaders and subject matter experts to scope, plan and negotiate contracts supporting all phases of construction and building activation and ensure all procurement activities are strategically executed. This role will involve overseeing detailed negotiation, procurement schedules and coordinating interdependencies across the organization and with contracted project partners. The ideal candidates are those with proven experience in healthcare facility and equipment planning, strategic contracting, and activation coordination, especially within large construction projects for academic medical centers. Experience in capital procurement coordination with vendors, health systems, physician teams, and GPOs is preferred. Responsibilities: • Provide guidance regarding strategic contracting related activities • Accountable for the performance and results of multiple teams performing strategic contracting related activities • Develops long-term plans and strategies for area of defined responsibility aligned with established strategies, and works with other leaders and staff members to operationalize and execute the strategy • Communicates priorities and expectations, schedule of contracting tasks and milestones, monitors contract negotiation and management progress, and provides direction • Makes decisions guided by resource availability and functional objectives that affect the results of the function • Analyzes key trends and input from individuals in the team to make meaningful changes that directly and significantly affect results • Establishes strategic contract workplan and accountable for managing to achieve expected results • Works on cross functional teams to develop and implement strategic contract solutions that have a broad impact on the organization's operations and processes • Maintains in depth knowledge of strategic contracts both GPO and Local as well as solid knowledge of other GPO strategic contract category programs; including standardization rebate programs; group buys; and other bulk buy opportunities. Proactively plans for the GPO and Local bid cycle relative to strategic contracts. • Participates in assigned business area strategic planning efforts. Maintains in-depth knowledge of assigned business areas’ operational and growth plans. Stays informed of system use of contracts and contract strategies related for large, multi-department agreements. Coordinates all aspects of large, multi-department vendor strategies. Aligns business plans with all necessary contract lifecycle activities. • Maintains in-depth knowledge and fluency of Children's contract management system . • Proactively plan for and initiate strategic contract review prior to renewals by performing financial and non-financial opportunities for improvement and recommending a course of action. • Plans, coordinates, documents and leads strategic contracting initiatives. • May serve as the strategic contracts contact for the GPO and senior executives • Works with the Children’s legal team to create, revise and manage contracting templates and terms for use during vendor contracting. Collaborates with Children's legal team to manage redlines and propose language alternatives, where appropriate. • Works with other contract managers, as well as individual stakeholders, when negotiating strategic contracts with suppliers associated with an assigned portfolio; serves as the assigned contract portfolio leader; evaluates bids and proposals and provides input to decisions by key stakeholders and the business owner; reviews and interprets vendor contracts and redline versions for accuracy and completeness • May evaluates supplier performance through review of reports, business meetings and customer feedback; resolves issues and implements solutions to address negative supplier performance (once escalated by the business owner or internal stakeholder). • Oversees the supplier coordination with other contract management staff to implement contract fulfillment for contracts within the assigned portfolio. • Oversees the resolution of disputes with suppliers, within the assigned portfolio, managed by other contract management staff. • May prepare of provide guidance and templates to stakeholders regarding Requests for Information, Requests for Proposals, and other bid requests; Depending on evaluation role, may lead or assist with analyzing RFI, RFP and bid responses based on defined criteria, prepare summaries, and coordinate review and decision recommendations. How You’ll Be Successful: WORK EXPERIENCE • At least 7 years' Experience in contract negotiations (contract portfolio management and experience in healthcare contracting, preferred) Req • At least 2 years Management experience, project team leadership, proven experience with planning and implementing contract-related improvement initiatives, and portfolio or program management experience Pref EDUCATION • Four-year Bachelor's degree or equivalent experience Req • Graduate or professional work or advanced degree; or equivalent experience Pref A Place Where You Belong We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute. Holistic Benefits – How We’ll Care for You: · Employee portion of medical plan premiums are covered after 3 years. · 4%-10% employee savings plan match based on tenure · Paid Parental Leave (up to 12 weeks) · Caregiver Leave · Adoption and surrogacy reimbursement As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.

Coordinate and manage contract administration activities including negotiation, compliance monitoring, vendor relations, and contract lifecycle management using Infor FSM. | Requires at least 5 years of contract administration experience with 2 years in healthcare, strong ERP contract management skills, and a bachelor's degree. | Job Title & Specialty Area: Contract Administrator Department: Supply Chain Location: Irving, Texas Shift: 8a-5p Job Type: On-Site Why Children’s Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all. Summary: Coordinates, administers, implements and assists in specific assigned contracting activities. Monitors contacts to facilitate and complete administrative compliance. Ensures all new and renewed contracts meet Children's legal and financial term compliance standards. Coordinates analysis of price bids and assists in implementing contract compliance activities. Assists departments in the administration of supply,equipment and service contracts in Infor FSM and consults on utilization data, as needed.. Directly interfaces with departments and vendors on supply, equipment and service contract pricing requests, issues and negotiations. Effectively budgets time, works efficiently and accurately, and follows procedures and stated priorities with minimal supervision. Responsibilities: • Maintains in depth knowledge of GPO contracts and solid knowledge of other GPO product category programs • Maintains in depth knowledge of Children's specific local contracts and expertly utilizes Infor FSM • Assists in ensuring optimal participation in GPO agreements to maximize incentives • Serves as a contact for assigned supply/equipment vendors and distributors regarding system contracts • Utilizes approved contracting templates for developing Children's agreements for each assigned contract matter. Determines the most appropriate path to expedite contract requests and while protecting Children’s interests. • Maintains in depth knowledge of Children’s terms and conditions and the specific risk being managed by each. • Applies critical thinking to determine contract negotiation strategy and status, and appropriately engages all internal reviewers in order to represent business needs. Facilitates contract term discussions with all parties to advance negotiations. • Manages redlines and status explanations accurately and succinctly. • Adheres to stated service level agreements and task turnaround timeframes as directed by leadership. • Expertly communicates contract status, proactively manages contracting timeframes, and actively resolves issues impacting contract completion. • Negotiate contracts with suppliers as assigned; evaluates bids and proposals and recommends award decisions in collaboration with key stakeholders and business owner; reviews and interprets vendor contracts for accuracy and completeness. Ensures the approach to contracting does not expose Children’s to unnecessary risk and adheres to stated policies and procedures. • Manages contract redlines, assesses vendor edits and recommends revisions. • Acts as a liaison between Children's Health System of Texas (CHST) and suppliers to implement fulfillment of contracts • Coordinates the installation of new suppliers and manages all aspects of contract workspace management for all new or revised contracts in Infor FSM • Create and review reports showing status of contracting activity. Calendar contract administration tasks for the contract duration to assist with contract portfolio management as determined by leadership. How You’ll Be Successful: WORK EXPERIENCE • At least 5 years Contract administration lifecycle management experience (at least 2 years in healthcare relates field is strongly preferred) Req • Must have a strong understanding of ERP Contract Management functions (preferable has significant experience as a functional system administration and ideally in Info FSM) Req • Must possess advanced skills in contract data analytics, critical thinking, negotiation lifecycle management, preparing executive briefs, and consulting internal stakeholders Req EDUCATION • Four-year Bachelor's degree or equivalent experience Req LICENSES AND CERTIFICATIONS • CMRP Pref A Place Where You Belong We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute. Holistic Benefits – How We’ll Care for You: · Employee portion of medical plan premiums are covered after 3 years. · 4%-10% employee savings plan match based on tenure · Paid Parental Leave (up to 12 weeks) · Caregiver Leave · Adoption and surrogacy reimbursement As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.