Chick-fil-A

Supporting daily restaurant operations, coaching team members, and ensuring excellent customer service. | Must be 18+, reliable, able to work in a fast-paced environment, and possess strong people skills. | A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. The tract data and drive results!!!! They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Position Type: • Full-time • 8 hour or 10-hour shift • Opening/Closing bonus Our Benefits Include: • A fun work environment where you can positively influence others • Flexible scheduling (and closed on Sundays) • Learning first-hand from an experienced Operator and Restaurant Leaders • Intentional growth and development to help you reach your professional goals • Scholarship opportunities • Competitive pay • Employee Meal Team Leader Responsibilities: • Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant • Offer immediate and respectful response to Guest's needs • Assist in training of new hires, set the tone for a shift, and act as a role model for our team • Be a friendly, encouraging team player • Open and/or close, lead shifts, key holder • Count drawers and finalize day • Design line-ups • Ensure Food safety is being followed • Excellent communication skills, both written and spoken Qualifications and Requirements: • Smile • Must be 18 years+ • Create and Maintain Eye Contact • Speak Enthusiastically • Make Emotional Connections with Guests • Reliable transportation • Ability to work in a fast-paced environment • Strong people skills with a desire to serve Team Members • Strong commitment to superior customer service • Ability to manage Team Member behavioral and performance issues • Ability to work in a team environment with shared ownership and responsibility • Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Hands-on management of restaurant operations, team leadership, and results generation. | Management experience, leadership skills, and operational knowledge in a restaurant or similar environment. | Chick-fil-A Woodburn Operator Leadership Opportunity • The Chick-fil-A franchise offers an unique opportunity to create your own leadership role within their restaurant chain. • This hands-on management opportunity provides autonomy in generating results and impacting team lives. You will work alongside a successful Franchisee while receiving support from one of the most successful brands in the country.

Lead and develop the store’s operations team, ensure operational goals are met, and maintain store standards and vendor relations. | Extensive experience in operations management, strategic planning, team leadership, and vendor management, with a focus on developing and executing long-term operational strategies. | The Operations Director will passionately lead our organization’s Operations department. They will ensure all members of the operational leadership team are meeting their goals each month and will manage the communication process ensuring that all leaders and team members are communicating in a thorough and effective manner. Key Responsibilities: Innovation & Strategy: Create a long-term and innovative strategy around the Operations department, its systems, procedures, equipment, and leaders. Research and stay current with the resources offered by Chick-fil-A or used at other stores. Work with store supervisors to determine what should be implemented and purchased. Vision: Ensure the store is always moving forward and working towards the store vision; actively plan and prepare for the store’s future in monthly, quarterly, and annual increments Accountability: Ensure all Supervisors are completing all tasks in the appropriate time and that their “out of operations time” is monitored Goals: Ensure all of the store’s goals are being met and problem solve to create solutions if they are not Development: Meet weekly with all supervisors to problem solve and strategize to meet store goals; meet monthly one-on-one with supervisors to coach, teach, and develop their skills Reviews: Perform quarterly reviews with your Supervisors accompanied by the Operating Partner; annual performance review to discuss eligibility for a pay increase; work with the Operating Partner to manage the pay raises and promotions of operational leaders Maintenance: Ensure broken equipment is repaired, facilities are damage free and fixed in a timely manner, order necessary parts for the store, and maintain the equipment and repair budget Vendors: Keep track of vendors, pricing, and ensure that they are performing all duties up to standard and in the appropriate time frame Documentation: Handle any store conflict or discipline issues in regard to operational leaders with HR Director or another 3rd party; document and report properly Payroll: Ensure time punches are accurate and ready for the Operating Partner to submit each pay period Operational Time: Assist in the store operations minimum 30 hours/week (scheduled time) may vary spending on needs of the business Success Factors & Matching Measurements We will know the Operations Director is successful when we see: • The above responsibilities completed correctly, consistently and in a timely manner • An ambassador who shows a high level of engagement with their contribution to the organization’s vision and results • Behavior that embodies the Chick-fil-A culture and treats everyone with honor, dignity, and respect • The Operations department continuing to develop its leaders, maintain a positive culture, and consistently reach the store’s goals • The Store Directors and Managers flourishing in their roles and demonstrating a high level of engagement The Operations Director should: • Focus on systematically and effectively communicating all management related goals and CEM success factors • Combine critical thinking and practical leadership to create a culture of innovation and lead the Operations department to new heights of achievement • Enthusiastically and passionately lead the Operations team and support fellow Officers • Professionally represent our business in a remarkable manner out in the field, on the phone, and through all correspondence • Intentionally build relationships and create enthusiasm with our guests and team through positive interactions • Be able to listen to employee and customer comments and solve any issues with a genuine and gracious manner and work to recover all guests and employees • Work a minimum of thirty hours per week in the restaurant on shift, allocate ten hours per week to planning and meeting times Benefits: • Competitive Pay (40 hours per week) • Access to Health Insurance • Paid Vacation • 401k Contributions (after 1 year) • Access to Scholarships at $2,500 per year • Sundays Off • Free Meals • Positive Work Environment Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Oversee all restaurant operations, lead and coach team leaders, execute strategic plans, and ensure customer and staff needs are met. | No education required; must be available weekends and weekdays; focus on leadership and teamwork in a restaurant environment. | A Director oversees all aspects of the operations of the restaurant. They partner with other area specific leaders to execute strategic plans for the restaurant. They manage, lead, and set the tone for the team in the Front of House, Kitchen, and every area of the restaurant. They coach & serve Team Leaders and demonstrate our core values to execute the vision of the restaurant. They ensure the needs of staff, customers, and business are met and take ownership to proactively plan & prepare for the future. They exhibit high emotional intelligence and leadership capabilities and commit to growing themselves. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Pay: $21.00 - $25.00 / hour Benefits: • Flexible schedule • Health insurance • 401(k) • Employee discount • Paid training Job Type: fulltime Schedule: • Weekend availability • Monday to Friday Education: No education required Work location: On-site