Chick-fil-A

Assist management in shift operations, supervise team members, ensure quality service, and handle guest issues. | Minimum 16+ years old, previous customer service and leadership experience preferred, friendly, honest, team-oriented, with good customer skills. | Description At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures. Responsibilities include: • Insures that Team Members follow recipes and read tickets to accurately prepare all orders. • Insures that Team Members are extremely accurate with weights and measurements for all recipe items. • Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines. • Insures that workstations are clean at all times. • Insures that cashiers follow cash handling procedures at all times. • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. • Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. • Perform any of the tasks above as needed throughout shift. • Addresses guest issues that may arise; consults with management regarding complex issues. • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. • Communicates employee performance and policy/procedure violations to management for appropriate handling. • Strictly adheres to all Company policies and procedures. A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. Requirements • Minimum 16+ years old • Previous customer service experience preferred • Previous leadership experience an asset • Hard-working • Team-oriented • Friendly • Honest • Great customer skills Company Information Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

Own the execution of a specific operational focus, develop team leaders, and foster a positive team culture. | Proven leadership in fast-paced environments, strong coaching skills, dependable, and emotionally intelligent. | Role Overview At Chick-fil-A Lincoln Park, a Coach is a high-trust, people-focused leader responsible for owning a specific day-part or functional area of the business while developing Team Leaders and Team Members. Coaches serve as the connection point between Directors and Team Leaders, ensuring standards, culture, and results are consistently executed. This role is ideal for leaders who desire consistency in schedule, ownership of results, and direct investment in people development while working cross-functionally with other Coaches in both Kitchen and Guest Experience. Position Type • Full-time • Consistent schedule aligned to assigned daypart or functional focus What We Offer • A leadership role with real ownership and influence • Consistent schedule with clear expectations • Direct coaching and mentorship from Directors and the Operator • Intentional leadership development and growth pathways • Opportunity to specialize in a business focus area (people, systems, training, or execution) • Closed on Sundays • Competitive pay and advancement opportunities • Scholarship opportunities Core Responsibilities Daypart & Operational Ownership • Own the execution, flow, and results of an assigned daypart or operational focus • Ensure excellence in speed, accuracy, food quality, cleanliness, and hospitality • Execute daily game plans and adjust in real-time to meet business needs • Maintain Chick-fil-A operational and brand standards Team Leader Development • Coach, develop, and hold Team Leaders accountable to standards and growth goals • Provide real-time feedback, encouragement, and correction • Support Team Leaders in running effective shifts and developing their teams • Assist in identifying and developing future leaders People & Culture • Model Chick-fil-A values and Lincoln Park culture at all times • Build trust, consistency, and clarity for Team Members • Support onboarding, training, and reinforcement of standards • Promote a positive, high-energy, team-oriented environment Cross-Functional Leadership • Collaborate with other Coaches across Kitchen and Guest Experience • Partner with Directors to execute initiatives and priorities • Communicate wins, challenges, and trends clearly to leadership • Assist with training, systems development, and process improvement Business Focus Area (Assigned) Each Coach will have ownership of a consistent focus area, such as: • Training & Development • Speed of Service & Execution • Team Engagement & Culture • Food Safety & Quality • Systems & Process Improvement This focus area will be developed in partnership with Directors and reviewed regularly. Qualifications & Requirements • Proven leadership experience in a fast-paced environment • Strong coaching and communication skills • Ability to lead confidently while remaining humble and teachable • Consistent, dependable, and emotionally intelligent • Ability to hold standards while caring deeply for people • Flexible mindset with consistent schedule expectations • Ability to stand for extended periods and lift 30–55 lbs as needed How Success Is Measured • Strong daypart performance and consistency • Growth and confidence of Team Leaders • Positive team morale and engagement • Execution of assigned focus area initiatives • Alignment with Chick-fil-A standards and Lincoln Park vision Why This Role Matters Coaches are culture carriers, people developers, and operational owners. This role is designed to prepare leaders for long-term growth while ensuring our restaurant runs with excellence every day. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Oversee all restaurant operations, lead and coach team leaders, execute strategic plans, and ensure customer and staff needs are met. | No education required; must be available weekends and weekdays; focus on leadership and teamwork in a restaurant environment. | A Director oversees all aspects of the operations of the restaurant. They partner with other area specific leaders to execute strategic plans for the restaurant. They manage, lead, and set the tone for the team in the Front of House, Kitchen, and every area of the restaurant. They coach & serve Team Leaders and demonstrate our core values to execute the vision of the restaurant. They ensure the needs of staff, customers, and business are met and take ownership to proactively plan & prepare for the future. They exhibit high emotional intelligence and leadership capabilities and commit to growing themselves. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Pay: $21.00 - $25.00 / hour Benefits: • Flexible schedule • Health insurance • 401(k) • Employee discount • Paid training Job Type: fulltime Schedule: • Weekend availability • Monday to Friday Education: No education required Work location: On-site