Chewy

Support and develop financial models, analyze payment costs, and collaborate with teams to optimize payment-related expenses. | Bachelor's degree in Finance, Accounting, or Management; 2-3 years finance experience; proficiency in Excel and SQL; strong communication skills. | Our Opportunity: Chewy seeks a highly motivated, analytical, and collaborative Senior Financial Analyst to join our Commercial Finance team, focusing on Cost of Payments. This role will serve as the finance partner for Chewy’s cost of payments, working closely with business and analytics partners to understand and influence key cost drivers, including mix and rate dynamics across payment types and providers. What You'll Do: • Act as the primary finance partner for Chewy’s Cost of Payments, providing insights into mix, rate, and volume trends, and identifying opportunities to optimize payment costs. • Collaborate with business and analytics teams to understand underlying drivers of cost and support data-driven decision making. • Develop financial models, trackers, and reporting templates from scratch to support weekly, monthly, and quarterly performance reviews. • Partner with the analytics and data engineering teams to design and develop data tables that enable detailed querying and automated reporting of payment cost metrics. • Support on the financial modeling of new investment opportunities and deep analysis of existing initiatives • Work cross-functionally with the broader Chewy finance team, product team, and accounting to fully understand the ins and outs of cost of payments • Actively participate in the strategic planning, target setting, and annual planning processes • Effectively manage numerous projects at a given time in a fast-paced environment What You'll Need: • BA/BS degree in Finance, Accounting or Management • 2-3 years relevant finance experience with a basic understanding of GAAP and grasp of financial statements • Financial analysis and modeling skills, and experience in forecasting, budgeting, and variance analysis • Advanced Excel (i.e. VLOOKUP, pivot tables, etc.) • Ability to think creatively, self-start, work independently, deal with ambiguity, and meet tight deadlines / prioritize changing workloads • A proactive mindset, taking responsibility for tasks and seeing them through to completion • Exceptional attention to detail and a commitment to producing accurate work • Strong written and oral communication skills • Experience with SQL coding Bonus (if applicable): • Hyperion Smartview, Tableau, Oracle ERP The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. Base Salary Range $95,500—$152,500 USD Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Manage end-to-end execution of compensation processes, maintain compensation data and systems, support testing and compliance, and coordinate training and communications. | Bachelor's degree, 4+ years in Compensation or Compensation Operations, strong compensation fundamentals, Workday and MarketPay experience, advanced Excel skills, and project coordination experience. | We are hiring fantastic humans, and we hope that includes you! Are you looking for more than just a job? At Chewy, you’ll find yourself on a career path with other amazing humans, like yourself. You'll be immersed in an environment that appreciates all your contributions, respects your individuality, and supports your career aspirations. We want to give you the opportunity to grow, earn competitive pay, and be happy while you do it. Sounds simple, but we love it. Your Opportunity: Chewy is seeking a Compensation Operations Manager to join our growing Total Rewards team. This role will provide core compensation operational support across cyclical compensation events (Year-End, Mid-Year), Workday system execution, and compensation data governance. We’re looking for a meticulous compensation professional who can operate at depth, implement with speed and accuracy, and earn trust through reliable partnerships and data integrity. The ideal candidate will serve as the bridge between Compensation design and HR Solutions, ensuring high-quality execution of compensation programs through systems, processes, and reporting. What You’ll Do: • Lead the end-to-end operational execution of key compensation processes, including annual merit, bonus, and equity cycles • Maintain and audit eligibility logic, load files, and reconciliation templates across Workday and other compensation tools • Support and complete testing and validation (UAT) of compensation cycles in partnership with the HR Solutions team • Build, update, and maintain documentation related to business rules and compensation eligibility • Serve as the functional SME on Workday Advanced Compensation configuration inputs, collaborating closely with internal HR partners • Own ongoing administration of MarketPay (survey refresh, job matching, annual migration) • Manage compensation tooling and documentation platforms such as ServiceNow offer workflows and SharePoint • Build and manage detailed project plans, calendars, and readiness deliverables for midyear and yearend compensation events • Coordinate training resources, tools, and communications for HR Business Partners and People Leaders • Partner with HR Solutions to ensure that SOX controls and data integrity standards are upheld • Own audit readiness and support compensation program compliance monitoring What You’ll Need: • Bachelor’s degree in HR, Business, Finance, or related field • 4+ years of progressive experience in Compensation or Compensation Operations • Strong understanding of compensation fundamentals, with hands-on experience managing compensation data, processes, and systems • Functional knowledge of Workday (Advanced Comp) and related HCM platforms • Experience using compensation survey tools (MarketPay a plus) • Strong Excel skills (pivot tables, lookups, macros preferred) • Experience coordinating cross-functional projects and leading systems-related testing/UAT The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. Base Salary Range $110,500—$176,000 USD Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Lead complex HR technology programs to optimize service delivery, manage risks, drive process improvements, and communicate progress to leadership. | Bachelor's degree plus 7+ years in program management with strong HR systems and Workday expertise, technical fluency, Agile experience, and excellent communication skills. | Our Opportunity: The HR Systems & Solutions team is seeking an experienced Senior Technical Program Manager (TPM) to join the Service Delivery Optimization (SDO) team! In this role, we are looking for someone who will lead complex, multi-functional programs that drive process improvement, optimize HR service delivery, and integrate technology solutions into scalable business operations. You will partner with leaders across HR, IT, Finance, and Operations to align service delivery needs with enterprise strategies while ensuring program governance, organizational alignment, and operational efficiency. The ideal candidate is a strategic yet hands-on leader, with deep expertise in HR technology (including Workday), program management, and service delivery optimization. This is a highly visible position that calls for creativity, analytical capabilities, technical proficiency, and the skill to persuade individuals at every level of the company. We are looking for an individual that will thrive in a fast-paced environment, manage ambiguity with confidence, and drive measurable outcomes that improve the employee and customer experience! What you'll do: • SDO: Uphold Delivery Optimization standard as a center of quality, efficiency, and reliability • Analyze processes and implement simplification, efficiency, and engagement improvements • Define and track metrics/dashboards to measure service performance and drive continuous improvement • Act as a role model in leadership engagement, driving alignment and cultivating a strong network of leaders; Listen and understand what motivates partners and customers • Project Management: Lead cross-team and/or multi-phase projects from design through implementation with a focus on security, scalability, and business value • Define clear problem statements, program objectives, success criteria, and project landmarks • Govern program portfolios by identifying risks, managing dependencies, and ensuring on-time delivery • Deliver HR technology programs across all phases of planning, readiness, and launch • Lead documentation management across the lifecycle, ensuring all scope, timeline, and approach changes are captured • Maintain detailed project records and produce timely reports and presentations • Conduct risk and progress assessments, creating mitigation plans for portfolio derailments • Own delivery outcomes, ensuring technical service performance meets or exceeds expectations • Communication: Lead the communication strategy across programs, providing executive-ready summaries of health, progress, risks, and issues • Serve as the central point of communication and reporting for program health, risks, and progress • Develop data-driven reports, dashboards, and recommendations to inform decision-making • Conduct research and analysis, develop and present recommendations to senior management to effectively drive overall program management and implementation activities • Adjust messaging for diverse audiences and communicate objectively on program status. Drive objectivity over subjectivity in the program status reporting process • Resource & Capacity Management: Monitor critical project pipeline volume and complexity, balancing active initiatives against team capacity • Monitor equitable allocation of resources across OP1 priorities, business-as-usual (BAU), and ad-hoc initiatives • Track workload sustainability, backlog growth, and demand signals to identify risks of overextension • Provide capacity insights to leadership, enabling proactive resourcing decisions and long-term workforce planning What you'll need: • Bachelor’s degree in Business, Information Technology, HR Systems or related field or equivalent experience • 7+ years of relevant and successful program management experience leading highly complex projects in HR, IT, or enterprise technology initiatives • Proven track record of delivering large-scale, cross-functional programs from strategy to execution • Strong technical fluency with HR systems and cloud-based platforms • Advanced knowledge and experience with Workday (Core HCM, Benefits, Payroll, Compensation, Recruiting, etc.) • Expertise in program governance, risk management, process optimization, and capacity planning • Excellent prioritization, organizational, critical thinking, communication, and executive presentation skills • Experience with Agile methodologies, system development life cycles, and the use of modern Cloud technologies and systems • Proficiency in Jira, Confluence, Smartsheet, MS Project, Tableau, and Excel • Demonstrated ability to influence and build consensus across various levels of leadership • Ability to travel up to 25% as required for program delivery and leadership engagement (minimal expected) Preferred Skills • PMP, Agile, or Six Sigma certifications • Background in HR transformation or large-scale enterprise operations • Expertise in resource modeling and portfolio demand management • Experience with UKG PRO WFM (time and labor management) and Data Visualizations (Excel, Tableau) #LI-SS4 #LI-Hybrid Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Lead and scale Chewy's lower-funnel marketing strategy and automation systems across multiple channels to drive customer growth and profitability. | 10+ years in performance marketing with 3-5 years managing multi-channel lower-funnel programs, expertise in paid search and affiliate marketing, advanced analytical skills including SQL, and leadership experience. | At Chewy, we strive to be the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think outside the Chewy box to delight, surprise, and thank our loyal pet lovers! Our Opportunity Chewy is seeking a Director, Agentic Performance Marketing to accelerate the evolution of our lower-funnel performance engine, transforming how we acquire, convert, and retain customers through data, automation, and AI. Based in Fort Lauderdale, Boston, or Seattle, this role reports to the Vice President of Performance Marketing and is responsible for building and scaling the next generation of lower-funnel marketing systems that drive customer growth, efficiency, and profitability. This leader will guide Chewy’s shift from channel-based execution to an agentic growth system—owning strategy, performance, and automation across Paid Search, Product Listing Ads (PLA/Shopping), Dynamic Product Ads (DPA), Display Retargeting, and Affiliate Marketing. The ideal candidate combines deep channel expertise with a builder’s mindset—leading the integration of AI-driven, automated workflows that allocate budget, optimize creative, and improve return on marketing investment. This is a unique opportunity to help shape the future of marketing automation at Chewy, partnering closely with Product, Engineering, and Analytics to scale intelligent systems that power measurable business outcomes. What You’ll Do Strategy, Performance, and Growth • Lead the evolution of Chewy’s lower-funnel marketing into an intelligent, agentic system powered by data, automation, and AI. • Own portfolio strategy, budgets, and performance across key acquisition channels including Paid Search, PLA/Shopping, DPAs, Display, and Affiliate. • Develop and implement integrated growth strategies that balance customer acquisition, retention, and contribution margin. Automation, Measurement, and Optimization • Partner with Product, Marketing Science, and Engineering to design and scale AI-enabled decision systems that optimize spend, creative, and audience targeting. • Champion a culture of experimentation—testing creative frameworks, bidding models, and targeting strategies to improve Return On Investment and LTV. • Build automation and measurement infrastructure in collaboration with Analytics to improve signal fidelity and speed of decision-making. • Translate insights into clear recommendations for senior leadership and cross-functional teams. Leadership and Collaboration • Lead and mentor a high-performing team of performance marketers and data specialists. • Partner with Finance, Merchandising, and Supply teams to align marketing levers with business priorities and inventory dynamics. • Influence cross-functional partners across Product, Engineering, and Creative to accelerate adoption of automation and AI capabilities. What You’ll Bring • 10+ years of progressive performance marketing or growth experience, with at least 3–5 years managing multi-channel lower-funnel programs at scale.. • Proven ownership of large budgets and accountability for both growth and profit outcomes. • Deep expertise across Paid Search, PLA/Shopping, DPAs, and Affiliate Marketing. • Strong understanding of marginal returns, constrained optimization, and marketing measurement (MMM, MTA, and incrementality testing). • Experience implementing or managing automation and AI-driven marketing systems. • Advanced analytical skills; proficiency with SQL and comfort working with Product and Engineering teams. • Exceptional communication and leadership skills with the ability to influence at multiple levels and lead through change. Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Lead and optimize performance marketing campaigns across paid channels, analyze data to drive customer acquisition and retention, and collaborate cross-functionally to execute go-to-market strategies. | Bachelor's degree and 8-10 years of hands-on experience in performance marketing with advanced analytical skills and familiarity with relevant marketing and data tools. | Our Opportunity: Chewy is seeking a data-driven, consumer-focused Sr Performance Marketing Manager (Paid Media) to join our growing team! This role combines strategic campaign development with hands-on execution in one of the fastest-growing verticals at Chewy — Chewy Vet Care. You will drive full-funnel performance across paid channels, applying deep analytical rigor, strong project management skills, and a relentless focus on testing and optimization. We’re looking for someone who thrives at the intersection of data, creativity, and business strategy. We will need this individual to be capable of building media campaigns from the ground up and managing cross-functional go-to-market efforts that drive brand growth, customer acquisition, and retention! What You'll Do: • Lead the end-to-end planning, execution, and optimization of performance marketing campaigns across search engines (e.g., Google, Bing) and social platforms (Meta, Instagram, TikTok, YouTube) • Own campaign buildout including keyword research, audience segmentation, A/B testing, bidding strategy, landing page optimization, and feed management for Shopping/PMax campaigns • Analyze campaign and category performance using analytics platforms such as Google Analytics, SQL, and Tableau; deliver actionable insights and strategic recommendations • Partner with brand, product, and category managers to align on quarterly goals and marketing priorities • Drive cross-functional collaboration across teams including Product, Engineering, Brand Marketing, Email, Social, Content, and Category Management to deliver cohesive go-to-market plans • Collaborate with the organic social and influencer teams to amplify high-performing influencer content through paid media strategies (e.g., whitelisting, boosting, paid social ads) • Constantly evaluate new opportunities to scale customer acquisition and retention through experimentation and data-driven decision-making • Maintain up-to-date knowledge of search marketing trends, tools, and standard methodologies to keep campaigns innovative and competitive What You'll Need: • Bachelor's degree in Marketing, Economics, Computer Science, Mathematics, or related field (MBA is a plus) • 8-10 years of experience in performance marketing, paid search, or integrated marketing strategy — ideally in services, e-commerce, or a direct-to-consumer environment • Proven hands-on experience building and optimizing Shopping/PMax campaigns using product feeds within the last 3 years • Familiarity with feed management tools and automation platforms • Advanced analytical skills with experience using tools like SQL, Google Analytics, Tableau, and Excel • Strong experience in A/B and multivariate testing, and a track record of turning insights into results • Ability to manage multiple cross-functional projects with high attention to detail • Strong storytelling and communication skills (written and verbal) • A self-starter mentality with the ability to thrive in a fast-paced, ambiguous environment • Proven ability to drive measurable results across paid • Willingness to travel periodically as needed #LI-Hybrid #LI-JL7 Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Lead and optimize performance marketing campaigns across paid channels, analyze data to drive customer acquisition and retention, and collaborate cross-functionally to execute go-to-market strategies. | Bachelor's degree plus 8-10 years in performance marketing with hands-on experience in paid search, feed management, analytics tools, and campaign optimization. | Our Opportunity: Chewy is seeking a data-driven, consumer-focused Sr Performance Marketing Manager to join our growing team! This role combines strategic campaign development with hands-on execution in one of the fastest-growing verticals at Chewy — Chewy Vet Care. You will drive full-funnel performance across paid channels, applying deep analytical rigor, strong project management skills, and a relentless focus on testing and optimization. We’re looking for someone who thrives at the intersection of data, creativity, and business strategy. We will need this individual to be capable of building media campaigns from the ground up and managing cross-functional go-to-market efforts that drive brand growth, customer acquisition, and retention! What You'll Do: • Lead the end-to-end planning, execution, and optimization of performance marketing campaigns across search engines (e.g., Google, Bing) and social platforms (Meta, Instagram, TikTok, YouTube) • Own campaign buildout including keyword research, audience segmentation, A/B testing, bidding strategy, landing page optimization, and feed management for Shopping/PMax campaigns • Analyze campaign and category performance using analytics platforms such as Google Analytics, SQL, and Tableau; deliver actionable insights and strategic recommendations • Partner with brand, product, and category managers to align on quarterly goals and marketing priorities • Drive cross-functional collaboration across teams including Product, Engineering, Brand Marketing, Email, Social, Content, and Category Management to deliver cohesive go-to-market plans • Collaborate with the organic social and influencer teams to amplify high-performing influencer content through paid media strategies (e.g., whitelisting, boosting, paid social ads) • Constantly evaluate new opportunities to scale customer acquisition and retention through experimentation and data-driven decision-making • Maintain up-to-date knowledge of search marketing trends, tools, and standard methodologies to keep campaigns innovative and competitive What You'll Need: • Bachelor's degree in Marketing, Economics, Computer Science, Mathematics, or related field (MBA is a plus) • 8-10 years of experience in performance marketing, paid search, or integrated marketing strategy — ideally in services, e-commerce, or a direct-to-consumer environment • Proven hands-on experience building and optimizing Shopping/PMax campaigns using product feeds within the last 3 years • Familiarity with feed management tools and automation platforms • Advanced analytical skills with experience using tools like SQL, Google Analytics, Tableau, and Excel • Strong experience in A/B and multivariate testing, and a track record of turning insights into results • Ability to manage multiple cross-functional projects with high attention to detail • Strong storytelling and communication skills (written and verbal) • A self-starter mentality with the ability to thrive in a fast-paced, ambiguous environment • Proven ability to drive measurable results across paid • Willingness to travel periodically as needed #LI-Hybrid #LI-JL7 Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Lead and manage cross-functional projects to improve operational workflows, drive automation, and communicate progress to senior leadership. | Bachelor's degree with 5+ years experience, strong project management and analytical skills, CRM experience, and ability to lead cross-functional teams. | Our Opportunity: Chewy’s mission is to be the most trusted and convenient online destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Within Chewy, the Chewy Health team is focused on redefining how veterinarians and pet parents care for their pets and are on a multi-year journey to build a set of new pet parent and veterinarian facing services, delivered via our PracticeHub platform, making it easier to keep pets of all shapes and sizes leading healthy, happy lives. As part of this mission, Chewy Health is currently seeking an experienced individual to fill our Program Manager position to join our Healthcare Services team based in Plantation, FL, Bellevue, WA, or Boston, Massachusetts. The candidate we are looking for should have a strong delivery record and proven project management experience in strategic, tactical, cross-functional projects and programs across multiple verticals. This role requires identifying defects and driving automation, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead projects from conception to completion. If you are passionate about driving automation and excellence in operations optimization, join us in crafting the future of PracticeHub. What You’ll Do: • Identify inefficiencies in workflows, propose and execute on process improvements • Implement best practices and automation to enhance operational productivity • Set clear objectives for programs, leveraging data analytics to drive improvements and achieve goals. • Establish and supervise key performance indicators (KPIs) to track progress, measure success, and ensure alignment with overall business objectives and regularly communicate status reports to a wide audience. • Support organizational change initiatives and transitions • Foster collaboration with internal partners to optimize resource allocation and project success. • Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. • Drive efficiencies across high volume projects using project management systems • Identify and mitigate risks, preventing them from escalating into major issues. • Regularly communicate project status, roadblocks and risks with director+ audience and other critical stakeholders to support project delivery. What You’ll Need: • Bachelor's degree with 5+ years of experience required. • Track record of taking ownership and getting results in a data-driven, fast-paced environment • Consistent record of developing tools and programs to tackle sophisticated problems • Analytical skills with ability to develop financial and data models. • Intrinsic ability to work cross functionally and collaborate as part of a team to deliver strong results • Experience with CRM tools including SalesForce • Experience with operationalizing processes across Sales, Tech and Operations teams. • Strong ability to lead and influence others and provide analysis and recommendations to accelerate projects • Ability to prioritize effectively and adjust to changing demands • Demonstrate strong time management skills and attention to detail • Excellent written and verbal communication skills • Position may require travel Bonus: • MBA or Masters • Proficiency with SQL, Lucidchart, or TeamGantt • Experience in veterinary or pharmaceutical industry The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. Base Salary Range $95,500—$152,500 USD Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Accurately fulfill and coordinate customer orders, handle labeling and loading/unloading, and maintain safety procedures in a fast-paced environment. | Must be 18+, able to follow safety guidelines, communicate in English, and perform physical tasks including lifting up to 70 pounds. | Fulfillment Specialist – Seasonal Your Opportunity: Looking for temporary or seasonal work? Join Chewy’s Fulfillment Center Team and thrive in a fast-paced, safety-first environment that values your time, effort, and unique perspective. Whether you're seeking extra income during certain seasons or prefer a schedule that fits your lifestyle, there’s a place for you on our team. Why You’ll Love Working Here – Even Seasonally: At Chewy, we’re united by a passion for delivering exceptional experiences to pet lovers everywhere. As a seasonal Team Member, you’ll enjoy: • Competitive hourly wages • 20% Chewy.com discount • The option to sign up for Payactiv’s Earned Wage Access program and access a portion of the money you’ve already earned, before your regular payday! • Opportunity for full-time conversion may be available based on performance and business needs. Full-time offers should not be expected and are not guaranteed. • A collaborative and supportive team culture • Paid training and skill-building opportunities What You’ll Do: As a Seasonal Fulfillment Specialist, you’ll play a key role in delivering joy to pet parents. Your responsibilities may include: • Labeling, replenishing, box making, loading/unloading trailers • Fulfilling and coordinating customer orders accurately and efficiently • Creating shipping documentation for domestic orders What You’ll Need: • Must be at least 18 years old • Understand and adhere to our safety guidelines and procedures. • This role requires the ability to read, write, and speak English in order to understand and follow safety procedures, interpret work instructions, complete required documentation, and communicate effectively with team members • This position is a 90-day temporary assignment designed to support fluctuating operational demands. Current shift openings may include evenings, weekends, and holidays, as needed. Physical Requirements: • Walk up to 2 miles per shift. • Frequently lift up to 50 pounds. • Frequently lift up to 70 pounds using an optional team lift. • Rarely lift greater than 70+ pounds using a team lift. • Stand, push, pull, carry, squat, and kneel. • Climb up and down stairs (where applicable). When business needs require Team Members to work Mandatory Extra Time (MET), leadership will provide as much advance notice as possible. Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Lead development and management of international EHS programs, safety standards, and regulatory compliance across Chewy's fulfillment and corporate teams. | Bachelor's degree in EHS or related field, Certified Safety Professional, 15+ years in EHS or industrial safety, international experience, strong leadership and communication skills, and willingness to travel. | Our Opportunity: At Chewy, we want all Chewtopians to feel safe, secure as they work, learn and grow as members of our Chewy team! Chewy is seeking an Associate Director of Environmental Health and Safety to support the Chewy Fulfillment Core and Corporate teams. This role will lead development of Chewy’s International EHS program, launch and construction safety, design and engineering safety, safety change management, HAZMAT compliance, environmental programs, EHS standards, and corporate safety for Chewy. The successful candidate will lead multiple high-level programs, crafting international safety programs adhering to all regulations, and drive EHS regulatory requirements for the Chewy Fulfillment Core and Corporate teams. This includes creating, maintaining, and ensuring all regulatory compliance to local, state, federal, and international environmental, health, and safety regulations. In addition, this role will coordinate HAZMAT programs, new launch and construction safety, as well as design and engineering safety program management. This role requires an experienced EHS leader with direct people leadership, standing up international EHS programs, strong HAZMAT or environmental background, and new construction or design safety experience. As well as ability to work with autonomy, develop positive relationships across partners, and coordinate with local officials/regulatory agencies. What you'll do: • Develop and own EHS standards, programs, and policies that support Chewy Fulfillment Core & Corporate teams. • Develop and own international EHS standards for future expansion. • Develop and lead a comprehensive environmental program. • Develop and own design, engineering, construction, new launch, and change management safety programs. • Provide standard methodologies to reduce hazards and implement risk mitigation, improving safety for both Chewy Fulfillment Core & Corporate teams. • Led a core team to develop, maintain, and continuously improve programs mentioned above. • Develop and deliver on business objectives, critical metrics, and team goals to drive safety and environmental performance across Chewy Fulfillment Core & Corporate teams. • Develop data driven initiatives supporting Chewy’s short and long-term strategies. • Report into the Sr. Director, Safety & Loss Prevention partnering with HR, Finance, and Operations to implement Chewy’s strategies focused on company vision, people, process, and technology. What you'll need: • Bachelor’s degree in EHS, Safety Management, or Environmental Sciences. • Certified Safety Professional or equivalent required. • 15 + years of experience in EHS, Environmental Engineering, or Industrial Safety required. • Experience in international large-scale EHS operations across multiple countries. • Experience standing up new organizations, focused on EHS excellence, and regulatory compliance by country. • Experience leading multiple high impact projects simultaneously and ensuring regulatory compliance against all agencies. • Experience running multiple small teams across different EHS fields, developing EHS programs, and change management required. • Strong people leader with 5-10 years of experience developing a diverse and dispersed team of health and safety professionals required. • Strong communication skills, both oral and written, being able to communication across internal partners and with executive leadership. • Highly unified teammate who can build strong relationships with internal and external Team Members including third-party vendors. • Experience interacting and driving partnership with emergency agencies, regulatory authorities, and government officials at multiple levels required. • Capable of delivering high quality work and data driven initiatives on time with the ability to lead multiple different projects or programs simultaneously. • Ability to be flexible, work through ambiguity, succeed in a fast pace environment while having the foresight to build mechanisms and develop strategies. Willing to learn new skills and implement new technologies across Chewy. • Experience with Gensuite, Avetta, Smartsheets, Safety Management Systems, Microsoft Office, Google platforms, and other workspace software. • Must be willing to travel up to 40%. Does this sound like you? We would love for you to apply! Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Operate forklifts and other PIT equipment to move materials, replenish stock, load/unload trailers, and create accurate shipping documentation. | Experience operating forklifts and performing warehouse functions including stock replenishment, order fulfillment, and shipping documentation. | Job Description: As a Forklift Operator at Chewy, you will perform a wide range of warehouse functions including moving materials via Powered Industrial Trucks (PIT) equipment, labeling and replenishing stock, and loading/unloading trailers. You will also be responsible for creating accurate shipping documentation and fulfilling orders to ensure efficient and accurate customer delivery. This is a great opportunity to join the Chewy team and work in a fast-paced and dynamic environment.

Operate forklifts to load, unload, and move merchandise safely within the warehouse while performing related warehouse tasks. | Must be at least 18 years old, able to operate various PIT equipment, lift up to 70 pounds, and perform physical tasks required in a warehouse environment. | Company Overview: Chewy is seeking individuals to fill the role of Forklift Driver within our fulfillment center and warehouse team. Working with us means being part of a safety-conscious environment where your voice is valued and your contributions are significant. We encourage our team members to advance, expand, and unlock their complete potential while providing excellent customer service to pet parents across the nation. This position offers immediate scheduling opportunities with competitive pay and comprehensive benefits for both full-time and part-time employees. Role and Responsibilities of Forklift Driver: Safely loading and unloading merchandise from trucks or shipping containers using the forklift • Maneuver powered industrial trucks and material handling equipment to manage the reception, conveyance, and positioning of items. • Shift stored inventory to diverse locations using a forklift and relevant machinery. • Perform warehouse activities such as marking items, replenishing stock, assembling packages, and loading/unloading trucks. • Organize and fulfill orders to optimize customer delivery processes for efficiency and accuracy. • Authorize correct shipping paperwork for domestic transportation. • Observe safety regulations and protocols while engaging with equipment and materials. Required Skills and Experience of Forklift Driver: • To be eligible, one must have reached the mature age of 18 years. • Enthusiastic about acquiring skills in operating PIT tools such as Cherry Picker/Order Picker, High Reach, Movexx, Pallet Jack, and Walkie Rider. • Expected to walk a distance of 2 miles per shift while working in a warehouse setting. • Can autonomously manage to hoist items of up to 50 pounds regularly. • Has the strength to lift objects weighing a maximum of 70 pounds individually, employing a team lift for items that surpass this weight limit. • Competence in sustaining a standing posture, exerting force, pulling, moving items, carrying objects, bending, squatting, and kneeling as necessary during the duration of the work shift. • Ability to move vertically using stairs when applicable. Compensation and Benefits of Forklift Driver: • Full-time and part-time scheduling roles ready to be filled immediately. • The possibility of receiving pay raises every six months exists. • Advanced workspace maintaining optimal temperature conditions. • Chewy offers its employees a discount of 20% on the purchase of their products. • Comprehensive medical, dental, vision, HSA, and life insurance plans are offered to full-time staff as part of their benefits package. • Companies often offer wellness programs, Telehealth consultations, and access to an Employee Assistance Program (EAP) as part of their employee benefits package. • An employer-matched 401(k) option is offered to employees. • Eligible employees have the chance to gather up to 80 hours of paid leave in the course of their initial year of employment. • Potential for career growth through internal promotion avenues. • Backup care for children, adults, and pets is provided at a subsidized rate to support individuals who require short-term caregiving solutions. • Users can benefit from cost savings through the discounts provided on LifeMart. • Team building gatherings and employer-sponsored lunch outings are opportunities for staff to connect and build relationships. About Chewy: Chewy is committed to creating a supportive and inclusive culture where every team member is valued and empowered to succeed. Our fulfillment centers focus on delivering excellent customer service by taking pride and care in every order we fill for pet parents and their furry family members. At Chewy, we value and embrace diversity and inclusion, offering team members ample opportunities for growth, development, and meaningful work. Join our pack and be part of a company that puts safety, teamwork, and customer satisfaction at the heart of everything we do.

Operate forklifts and other material handling equipment to load, unload, move, and organize inventory safely and efficiently in a warehouse setting. | Must be at least 18 years old, able to operate various PIT tools, handle physical demands including lifting up to 70 pounds, and work standing and walking for extended periods. | Company Overview: Chewy is seeking individuals to fill the role of Forklift Driver within our fulfillment center and warehouse team. Working with us means being part of a safety-conscious environment where your voice is valued and your contributions are significant. We encourage our team members to advance, expand, and unlock their complete potential while providing excellent customer service to pet parents across the nation. This position offers immediate scheduling opportunities with competitive pay and comprehensive benefits for both full-time and part-time employees. Role and Responsibilities of Forklift Driver: Safely loading and unloading merchandise from trucks or shipping containers using the forklift • Maneuver powered industrial trucks and material handling equipment to manage the reception, conveyance, and positioning of items. • Shift stored inventory to diverse locations using a forklift and relevant machinery. • Perform warehouse activities such as marking items, replenishing stock, assembling packages, and loading/unloading trucks. • Organize and fulfill orders to optimize customer delivery processes for efficiency and accuracy. • Authorize correct shipping paperwork for domestic transportation. • Observe safety regulations and protocols while engaging with equipment and materials. Required Skills and Experience of Forklift Driver: • To be eligible, one must have reached the mature age of 18 years. • Enthusiastic about acquiring skills in operating PIT tools such as Cherry Picker/Order Picker, High Reach, Movexx, Pallet Jack, and Walkie Rider. • Expected to walk a distance of 2 miles per shift while working in a warehouse setting. • Can autonomously manage to hoist items of up to 50 pounds regularly. • Has the strength to lift objects weighing a maximum of 70 pounds individually, employing a team lift for items that surpass this weight limit. • Competence in sustaining a standing posture, exerting force, pulling, moving items, carrying objects, bending, squatting, and kneeling as necessary during the duration of the work shift. • Ability to move vertically using stairs when applicable. Compensation and Benefits of Forklift Driver: • Full-time and part-time scheduling roles ready to be filled immediately. • The possibility of receiving pay raises every six months exists. • Advanced workspace maintaining optimal temperature conditions. • Chewy offers its employees a discount of 20% on the purchase of their products. • Comprehensive medical, dental, vision, HSA, and life insurance plans are offered to full-time staff as part of their benefits package. • Companies often offer wellness programs, Telehealth consultations, and access to an Employee Assistance Program (EAP) as part of their employee benefits package. • An employer-matched 401(k) option is offered to employees. • Eligible employees have the chance to gather up to 80 hours of paid leave in the course of their initial year of employment. • Potential for career growth through internal promotion avenues. • Backup care for children, adults, and pets is provided at a subsidized rate to support individuals who require short-term caregiving solutions. • Users can benefit from cost savings through the discounts provided on LifeMart. • Team building gatherings and employer-sponsored lunch outings are opportunities for staff to connect and build relationships. About Chewy: Chewy is committed to creating a supportive and inclusive culture where every team member is valued and empowered to succeed. Our fulfillment centers focus on delivering excellent customer service by taking pride and care in every order we fill for pet parents and their furry family members. At Chewy, we value and embrace diversity and inclusion, offering team members ample opportunities for growth, development, and meaningful work. Join our pack and be part of a company that puts safety, teamwork, and customer satisfaction at the heart of everything we do.

Operate powered industrial trucks and perform warehouse functions to ensure efficient and accurate order fulfillment. | Must be physically capable of lifting and moving materials, willing to be trained on equipment, and able to work in a warehouse environment. | Company Overview: Chewy is seeking Forklift Operators to join our fulfillment center and warehouse team. As a member of our team, you will work in a safety-first environment where your voice matters and your contributions are valued. We empower our team members to build, grow, and unleash their full potential while delivering excellent customer service to pet parents across the country. This role offers immediate scheduling opportunities with competitive pay and comprehensive benefits for both full-time and part-time team members. Role and Responsibilities: As a Forklift Operator, you will play a critical role in ensuring efficient warehouse operations and accurate order fulfillment for our customers and their pets. You will safely operate powered industrial equipment to move, transport, and organize products throughout the facility. Key responsibilities include: • Operate Powered Industrial Trucks (PIT) and material handling equipment to receive, transport, and stage products. • Move stowed product to various locations using a forklift and other equipment. • Perform warehouse functions including labeling, replenishing, box making, and loading/unloading trailers. • Fulfill and organize orders to ensure efficient and accurate customer delivery processes. • Create accurate shipping documentation for domestic shipments. • Maintain safety standards and protocols while operating equipment and handling materials. Required Skills and Experience: • Must be at least 18 years old. • Willing to be trained on PIT equipment such as Cherry Picker/Order Picker, High Reach, Movexx, Pallet Jack, and Walkie Rider. • Ability to walk up to 2 miles per shift in a warehouse environment. • Ability to frequently lift up to 50 pounds independently. • Ability to lift up to 70 pounds using optional team lift and greater than 70 pounds using team lift. • Ability to stand, push, pull, carry, squat, and kneel throughout the shift. • Ability to climb up and down stairs where applicable. Compensation and Benefits: • Immediate full-time and part-time scheduling opportunities. • Opportunity for wage increases every 6 months. • State-of-the-art, climate-controlled work environment. • Employee 20% discount program on Chewy products. • Full medical, dental, vision, HSA, and life insurance plans for full-time team members. • Wellness programs, Teledoc, and Employee Assistance Program (EAP). • 401(k) with company matching. • Paid Time Off: Team members eligible to accrue up to 80 hours of PTO in their first year. • Career growth opportunities with promotions within the organization. • Subsidized child, adult, and pet backup care. • Discounts through the LifeMart platform. • Team building events and company-sponsored luncheons. About CHEWY: Chewy is committed to creating a supportive and inclusive culture where every team member is valued and empowered to succeed. Our fulfillment centers focus on delivering excellent customer service by taking pride and care in every order we fill for pet parents and their furry family members. At Chewy, we value and embrace diversity and inclusion, offering team members ample opportunities for growth, development, and meaningful work. Join our pack and be part of a company that puts safety, teamwork, and customer satisfaction at the heart of everything we do.

Operate forklifts to load, unload, and move inventory safely within the warehouse while maintaining accurate shipping paperwork and adhering to safety protocols. | Must be at least 18 years old, able to operate various powered industrial trucks, lift up to 70 pounds, walk and stand for long periods, and follow safety regulations in a warehouse environment. | Company Overview: Chewy is seeking individuals to fill the role of Forklift Driver within our fulfillment center and warehouse team. Working with us means being part of a safety-conscious environment where your voice is valued and your contributions are significant. We encourage our team members to advance, expand, and unlock their complete potential while providing excellent customer service to pet parents across the nation. This position offers immediate scheduling opportunities with competitive pay and comprehensive benefits for both full-time and part-time employees. Role and Responsibilities of Forklift Driver: Safely loading and unloading merchandise from trucks or shipping containers using the forklift • Maneuver powered industrial trucks and material handling equipment to manage the reception, conveyance, and positioning of items. • Shift stored inventory to diverse locations using a forklift and relevant machinery. • Perform warehouse activities such as marking items, replenishing stock, assembling packages, and loading/unloading trucks. • Organize and fulfill orders to optimize customer delivery processes for efficiency and accuracy. • Authorize correct shipping paperwork for domestic transportation. • Observe safety regulations and protocols while engaging with equipment and materials. Required Skills and Experience of Forklift Driver: • To be eligible, one must have reached the mature age of 18 years. • Enthusiastic about acquiring skills in operating PIT tools such as Cherry Picker/Order Picker, High Reach, Movexx, Pallet Jack, and Walkie Rider. • Expected to walk a distance of 2 miles per shift while working in a warehouse setting. • Can autonomously manage to hoist items of up to 50 pounds regularly. • Has the strength to lift objects weighing a maximum of 70 pounds individually, employing a team lift for items that surpass this weight limit. • Competence in sustaining a standing posture, exerting force, pulling, moving items, carrying objects, bending, squatting, and kneeling as necessary during the duration of the work shift. • Ability to move vertically using stairs when applicable. Compensation and Benefits of Forklift Driver: • Full-time and part-time scheduling roles ready to be filled immediately. • The possibility of receiving pay raises every six months exists. • Advanced workspace maintaining optimal temperature conditions. • Chewy offers its employees a discount of 20% on the purchase of their products. • Comprehensive medical, dental, vision, HSA, and life insurance plans are offered to full-time staff as part of their benefits package. • Companies often offer wellness programs, Telehealth consultations, and access to an Employee Assistance Program (EAP) as part of their employee benefits package. • An employer-matched 401(k) option is offered to employees. • Eligible employees have the chance to gather up to 80 hours of paid leave in the course of their initial year of employment. • Potential for career growth through internal promotion avenues. • Backup care for children, adults, and pets is provided at a subsidized rate to support individuals who require short-term caregiving solutions. • Users can benefit from cost savings through the discounts provided on LifeMart. • Team building gatherings and employer-sponsored lunch outings are opportunities for staff to connect and build relationships. About Chewy: Chewy is committed to creating a supportive and inclusive culture where every team member is valued and empowered to succeed. Our fulfillment centers focus on delivering excellent customer service by taking pride and care in every order we fill for pet parents and their furry family members. At Chewy, we value and embrace diversity and inclusion, offering team members ample opportunities for growth, development, and meaningful work. Join our pack and be part of a company that puts safety, teamwork, and customer satisfaction at the heart of everything we do.

Operate forklifts to load, unload, and move merchandise safely within the warehouse while maintaining safety protocols. | Must be 18+, able to operate various PIT tools, lift up to 70 pounds, and perform physical tasks including walking, standing, and bending during shifts. | Company Overview: Chewy is seeking individuals to fill the role of Forklift Driver within our fulfillment center and warehouse team. Working with us means being part of a safety-conscious environment where your voice is valued and your contributions are significant. We encourage our team members to advance, expand, and unlock their complete potential while providing excellent customer service to pet parents across the nation. This position offers immediate scheduling opportunities with competitive pay and comprehensive benefits for both full-time and part-time employees. Role and Responsibilities of Forklift Driver: Safely loading and unloading merchandise from trucks or shipping containers using the forklift • Maneuver powered industrial trucks and material handling equipment to manage the reception, conveyance, and positioning of items. • Shift stored inventory to diverse locations using a forklift and relevant machinery. • Perform warehouse activities such as marking items, replenishing stock, assembling packages, and loading/unloading trucks. • Organize and fulfill orders to optimize customer delivery processes for efficiency and accuracy. • Authorize correct shipping paperwork for domestic transportation. • Observe safety regulations and protocols while engaging with equipment and materials. Required Skills and Experience of Forklift Driver: • To be eligible, one must have reached the mature age of 18 years. • Enthusiastic about acquiring skills in operating PIT tools such as Cherry Picker/Order Picker, High Reach, Movexx, Pallet Jack, and Walkie Rider. • Expected to walk a distance of 2 miles per shift while working in a warehouse setting. • Can autonomously manage to hoist items of up to 50 pounds regularly. • Has the strength to lift objects weighing a maximum of 70 pounds individually, employing a team lift for items that surpass this weight limit. • Competence in sustaining a standing posture, exerting force, pulling, moving items, carrying objects, bending, squatting, and kneeling as necessary during the duration of the work shift. • Ability to move vertically using stairs when applicable. Compensation and Benefits of Forklift Driver: • Full-time and part-time scheduling roles ready to be filled immediately. • The possibility of receiving pay raises every six months exists. • Advanced workspace maintaining optimal temperature conditions. • Chewy offers its employees a discount of 20% on the purchase of their products. • Comprehensive medical, dental, vision, HSA, and life insurance plans are offered to full-time staff as part of their benefits package. • Companies often offer wellness programs, Telehealth consultations, and access to an Employee Assistance Program (EAP) as part of their employee benefits package. • An employer-matched 401(k) option is offered to employees. • Eligible employees have the chance to gather up to 80 hours of paid leave in the course of their initial year of employment. • Potential for career growth through internal promotion avenues. • Backup care for children, adults, and pets is provided at a subsidized rate to support individuals who require short-term caregiving solutions. • Users can benefit from cost savings through the discounts provided on LifeMart. • Team building gatherings and employer-sponsored lunch outings are opportunities for staff to connect and build relationships. About Chewy: Chewy is committed to creating a supportive and inclusive culture where every team member is valued and empowered to succeed. Our fulfillment centers focus on delivering excellent customer service by taking pride and care in every order we fill for pet parents and their furry family members. At Chewy, we value and embrace diversity and inclusion, offering team members ample opportunities for growth, development, and meaningful work. Join our pack and be part of a company that puts safety, teamwork, and customer satisfaction at the heart of everything we do.

Coordinate freight loading and shipment accuracy, partner with operations and delivery vendors to ensure timely deliveries, audit shipment processes, and document delivery issues. | 1-3 years warehouse/distribution experience with outbound shipment preferred, strong communication and problem-solving skills, ability to work independently and in teams, and physical ability to lift and stand for long periods. | Our Opportunity: Chewy is hiring a Transportation Coordinator for our Fulfillment Center in Houston, TX! We offer competitive benefits, climate-controlled warehouse, leadership development programs with rapid career growth potential, Team Member incentives, and full-time opportunities. This position is critical in ensuring that customer orders ship in a timely manner and damage free. This position is responsible for understanding the freight process and equipment necessary for successful shipments.   What you'll do: • Ensures that freight is loaded accurately in trailers for shipment to customers. • Partner with Operations and local delivery vendors to ensure we are making adjustments to the process to ensure the 100% delivery success. (ie more sweeps) • Familiar with the sorter process and audits packages to ensure that it is working accurately. • Work with Scheduler to ensure delivery vendors are providing trailers on time, pulling on time each and every time. Ensure that trailers in the yard are being prioritized correctly and that nothing is left behind or taken to the wrong facility.  • Act as a SME on the shipment process and partner with Operations on ensuring its success. • Audit the process and document any delivery issues. Work with Operations and transportation to ensure solutions are defined and implemented.   • Perform other duties as assigned.  What you'll need: • 1 to 3 years warehouse / distribution experience; specifically related to outbound shipment experience preferred.  • Strong written, verbal, analytical and problem solving skills. • Ability to efficiently operate both independently and as part of a team. • Effective verbal and written communications skills.. • Microsoft Excel and Outlook experience required.  • Ecommerce background is a plus. • Stand for long periods of time, lift up to 65 lbs. and bend, lift safely and repetitively • Ability to read, comprehend and carry out simple instructions from oral instructions or written correspondence • Good communicator and active listener • Align with all company policies, procedures and safety guidelines • High level of professionalism and strong work ethic • The ability to adjust to sudden changes in customer demands or operational goals • Ability to plan and schedule tasks and handle multiple tasks at once • Follow quality and performance standards • Carry out responsibilities in accordance with the organization’s policies and procedures • Ability to work in a fast paced distribution environment • Must be self-motivated and able to work in a team-oriented environment with an emphasis on total customer satisfaction • Detail oriented and accurate • Ability to focus attention on details • Ability to prioritize, handle and complete projects with tight due dates. Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Lead and develop a regional transportation team, manage carrier performance, ensure operational safety and efficiency, coordinate network and peak capacity planning, and drive continuous process improvements. | 6-8+ years in supply chain or transportation with supervisory experience, strong data analysis skills including Excel, SQL, Tableau, excellent communication and organizational skills, ability to manage cross-functional teams and drive process improvements. | Our Opportunity: Chewy is seeking a highly motivated, passionate, results oriented Associate Director, Field Transportation to join our exciting, fast paced team. Our team is growing and if you are equally passionate about supply chain, e-commerce and career growth, an opportunity at Chewy may be a great match! As an Associate Director of Field Transportation Operations, you will lead a regional team within FC network responsible for the following Transportation initiatives: inspect speed and cost outcomes across our inbound and outbound carrier base, management of parcel carriers, identify and resolve recurring/acute operational disruptions, developing tools to help operations hit performance and safety targets, network planning, peak capacity planning/coordination, ongoing development of Team Members, building strong relationships with cross-functional partners, and ensuring consistency of standard work development and execution to support daily operations. You will be involved in many aspects of building the business and are looking for someone who has the personality, passion, excitement, and drive to succeed! What You'll Do: • Lead, manage and develop a team of Operation Managers and Area Managers for a region of Chewy FCs • Develop and share standard methodologies across the shifts and network and coordinate with technical resources to define and prioritize scalable solutions. • Hold the highest standards for a safe work environment • Operate as an owner and with independence for all transportation operations across all shifts, all FC’s, and all Chewy business units (Retail, Pharmacy, CFS, Frozen) within your region • Provide operational communication updates and define strategic operational needs across key partner groups within the FC, with carriers, and with corporate support teams • Accountable for ensuring resourcing within the region. Ensure that the hiring, training, process implementation, scheduling, and team member performance management meet our operational needs and standards. • Accountable for ensuring that the safety, training, auditing, equipment readiness, and certification of the Switcher Program meet our operational needs and standards. • Accountable for ensuring that any FC specific issues are resolved in a timely manner and meet the needs of cross-functional partners. • Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas • Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust • Review, communicate and remediate performance on KPI’s within region and with carrier partners (small parcel and truckload) leading with data to support recommendations • Accountable for ensuring daily and weekly alignment and readiness with carrier partners to support execution. • Accountable for ensuring implementation of network improvements, cross-functional alignment, (peak) planning preparation/execution, clear timelines, and clear success metrics. • Step in as leader to cover all Director responsibilities as required for coverage What You'll Need: • 6-8+ years of Supply Chain/Transportation experience and supervisory experience leading large teams preferably in a logistics, warehouse, or distribution center environment • Position will require travel (35%) • The highest levels of integrity and ethics • BS/BA in Supply Chain, Logistics, Operations, Business Administration or Business Management. • Ability to work a flexible schedule to include nights, weekends, and holidays as business needs dictate • Excellent interpersonal skills, oral and written communication skills, and strong attention to detail • Customer service obsession, with desire to go above and beyond to satisfy customer needs • Detail oriented and possess superior organizational, self-motivation and problem-solving skills. • Ability to collaborate with cross functional stake holders, influence decisions, and recommend/ implement a course of action using data to guide decisions. • Ability to drive process improvement by defining timelines, implementing checks and balances, identifying process steps that can be automated, and developing KPI’s to ensure compliance. • Tenacity pursuing carrier performance issues and strong sense of urgency to correct/improve. • Solid understanding of data analysis including advanced proficiency with Excel, SQL, and Tableau. • Demonstrated ability to work in a start-up environment with high level of ambiguity and change Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Perform warehouse functions including labeling, replenishing, loading/unloading trailers, operating forklifts, and fulfilling customer orders accurately and safely. | Must be 18+, able to adhere to safety guidelines, willing to be trained on PIT equipment, and capable of physical tasks such as lifting up to 70 pounds and walking up to 2 miles per shift. | Now Hiring up to $22.00 / hour We are currently hiring for the following schedules: Full Time Schedules Monday-Thursday Tuesday-Friday Friday-Monday 6:30PM-5:00AM Chewy Fulfillment Center: Recruiting Office 1281 Couchville Pike, Mt. Juliet, TN 37122 Fulfillment Specialist – Full Time Your Opportunity: As a member of our Fulfillment Center and Warehouse Team, you’ll thrive in an inclusive, safety-first work environment that values your individual ideas and perspectives. At Chewy, you’ll be empowered to build, grow, and advance your skills - while contributing to the success of our team. Why you’ll love working here: Across all Chewy roles and locations, you’ll work within an encouraging and collaborative culture, receive competitive pay and wage increases, and make a positive impact on millions of pets and pet parents everywhere. We offer the following benefits for our Team Members: • 20% Chewy.com Discount • Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire) • Life and Disability Insurance • 401(k) with company matching • Wellness benefits through Wellbeing @Chewy • Employee Assistance Program (EAP) • Paid Time Off: Team Members are eligible to accrue up to 80 hours of PTO their first year • Subsidized child, adult, and pet backup care through Care.com • Discounts on many items through the LifeMart Discount platform • The option to sign up for Payactiv’s Earned Wage Access program and access a portion of the money you’ve already earned, before your regular payday! • Opportunity for wage increases starting after 3-months of service • Referral Bonuses - $500 per referral What you’ll do: We focus on excellent customer service, and we take pride and phenomenal care in every order we fill for our customers – and their fuzzy family members. Fulfillment Specialists perform a wide range of warehouse functions, including: • Labeling, replenishing, box making, loading/unloading trailers, moving stowed product to various locations using a Forklift, etc. • Fulfilling and coordinating orders to ensure customer delivery process is efficient and accurate. • Crafting accurate shipping documentation for domestic shipments. • Safely and efficiently operating Powered Industrial Trucks (PIT) and material handling equipment, to receive or transport product to storage and staging locations. What you’ll need: • Must be at least 18 years old. • Understand and adhere to our safety guidelines and procedures. • Willing to be trained on PIT equipment—e.g., Movexx/Amigo, Walkie Stacker, Double Walkie Rider, etc. Physical job requirements: • Walk up to 2 miles per shift. • Frequently lift up to 50 pounds. • Frequently lift up to 70 pounds using an optional team lift. • Rarely lift greater than 70+ pounds using a team lift. • Stand, push, pull, carry, squat, and kneel. • Climb up and down stairs (where applicable). We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact CAAR@chewy.com. Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. If you have a question regarding your application, please contact HR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here. Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Lead change control processes, prioritize and assess change requests, manage stakeholder communications, and monitor performance metrics to drive strategic initiatives in Customer Care. | Bachelor’s degree with minimum 7 years in strategic planning and change management within customer service or e-commerce, strong understanding of change management and risk mitigation methodologies. | Our Opportunity: Are you ready to take the helm and orchestrate the evolution of Chewy's Customer Care (CC) organization? We're on the lookout for a dynamic, results-oriented Senior Program Manager who thrives in driving impactful change initiatives! In this pivotal role, you'll be instrumental in shaping the trajectory of our CC operations, ensuring seamless adaptation to evolving priorities while maintaining operational excellence. As the conductor of change, you'll lead the charge in setting strategic direction and defining the structural framework necessary for the organization amidst continuous progress. Your adeptness in navigating situations and building robust partnerships with senior stakeholders will be paramount as you prioritize initiatives aimed at aligning strategies with overarching business goals and objectives. At the heart of your responsibilities lies the management of our change control processes, ensuring that all transitions are managed efficiently and effectively. You'll be at the forefront of crafting and refining our project intake procedures, guaranteeing that resources are allocated judiciously to initiatives that drive strategic impact and align with company goals. This is more than just a role, it's a platform for driving meaningful change and leaving a lasting imprint on Chewy's roadmap. If you're someone who relishes the opportunity to make a strategic impact, build influential partnerships, and steer the course towards success, then this is the role for you. The ideal candidate excels at both Thinking Big and Operating at Depth, demonstrating exemplary skills utilizing data to drive decisions, partnering with business stakeholders to drive prioritization, and turning analyses into action. Strong written and verbal communication skills are required as this role will interface directly with executive leadership and own prioritization of program initiatives across CC. A successful Sr. program manager has a passion for simplifying complex processes, ability to influence senior executives and has proven results in delivering and managing large scale programs. The leader should have experience with business strategy, operations, and building high-performing organizations. The role provides broad exposure to strategy, operations, and leaders and will be an entrepreneurial, career-defining role. What you’ll do: Customer Care Intake Oversight: • Receive, review, and prioritize change requests from various stakeholders. • Verify the completeness and accuracy of change requests, ensuring all necessary information is provided. • Conduct thorough impact assessments to evaluate and size the effects of proposed changes. • Analyze potential risks, benefits, and dependencies associated with each change. • Collaborate with relevant stakeholders to understand implications and gather input. • Schedule and facilitate change review meetings, providing updates and soliciting feedback. • Communicate change objectives, plans, and progress updates to stakeholders at all levels. • Address concerns, questions, and resistance from impacted parties. • Establish clear communication protocols for project intake, keeping stakeholders informed throughout the process, from initial submission to final decisions. • Proactively manage stakeholder expectations, providing timely updates and clear justifications for project selections or deferrals. • Track key metrics related to project intake, such as project volume, approval rates, time to decision, and resource allocation efficiency. • Foster a culture of transparency and collaboration to gain buy-in for proposed changes. Change Management Leadership: • Develop and maintain change management policies, procedures, and guidelines. • Own the change control process, making timely and efficient decisions to support company and departmental goals with minimal disruption. • Rigorously assess project proposals, considering strategic fit, feasibility, potential impact, and resource requirements. • Influence scope, phases, approach with external CS partners to get the optimal benefit with minimum effort. • Proactively identify and mitigate potential risks associated with changes. • Champion a culture of continuous improvement, fostering team collaboration and knowledge sharing. • Oversee the implementation of approved changes, monitoring progress, identifying, and addressing any issues that arise. • Track and report on the effectiveness of the change control process, soliciting recommendations for improvement and driving continuous improvement. Performance Monitoring: • Establish key performance indicators (KPIs) aligned with strategic goals and track progress through regular reporting. • Analyze data to identify areas for improvement and recommend operational adjustments. • Present performance insights to leadership, driving data-driven decision-making. What you’ll need: Education: • Bachelor’s degree in a related field preferred (Technical, Business, Management). • Minimum 7 years of experience in strategic planning and change management, preferably within a customer service or e-commerce environment. • A solid understanding of change management principles, methodologies, and best practices is essential. • Strong understanding of risk management principles and mitigation strategies. • Experience with change management methodologies (e.g., Prosci ADKAR, Kotter 8-Step) a plus. Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Lead and develop workforce management teams, design and monitor workforce programs, drive process improvements, and provide data-driven insights to optimize contact center operations. | 5+ years workforce management experience with 3+ years leadership in contact centers, expertise in workforce management tools (Kronos/UKG, NICE, Genesys), strong analytical and communication skills, and ability to work flexible schedules. | Our Opportunity: Chewy is seeking a Manager of Workforce Analytics to lead the development, execution, and optimization of key customer care programs within our contact centers. In this role, you’ll drive team performance in real time, develop scalable programs, and improve operational efficiency through thoughtful workforce management. As a people-first leader, you will mentor and support a diverse team of frontline managers and non-exempt staff, fostering an environment where everyone can thrive. You’ll ensure that tactical programs align with business goals while delivering an exceptional, customer-first and employee-first experience! We are looking for someone who is both a strategic problem solver and an inclusive leader, someone who builds programs, embraces change, and continuously improves how we serve our customers and support our teams. What You'll Do: • Develop, Implement, and Monitor Workforce Management Programs: Design, implement, and monitor high-impact real-time workforce management programs that drive performance, operational efficiency, and customer satisfaction. Build scalable, repeatable processes that can adapt to changing business needs. Take full ownership of tactical workforce management programs, ensuring their successful execution and continuous improvement. • Lead and Develop Workforce Management Teams: Build and lead a team of high-performing workforce management managers and staff. Provide mentorship, coaching, and professional development to enhance leadership skills, champion a culture of continuous improvement, and maintain accountability while balancing the employee experience. • Drive Innovation and Process Improvement: Find opportunities for innovation and process improvements. Make data-driven recommendations to enhance workforce management and operational effectiveness. Conduct deep dives into data to uncover underlying issues affecting operations and understand the ripple effects of operational decisions on service levels. • Collaborator Communication and Alignment: Serve as the primary point of contact between senior leadership, operational teams, and other collaborators. Maintain strong relationships to ensure alignment on goals, priorities, and performance expectations. Facilitate regular communication on operational status, challenges, and successes. • Workforce Analytics and Planning: Establish analytical tools to track trends and predict future workforce needs. Use data insights to anticipate potential impacts, drive program improvements, and make proactive adjustments. Run "what-if" scenarios to assess the impact of changes in staffing, shifts, or processes. • Cross-Functional Collaboration: Partner with HR, IT, and Training departments to ensure that workforce management strategies, training programs, and system enhancements align with and support the success of contact center operations. • Reporting and Data Insights: Regularly build and deliver reports on critical metrics, workforce performance, and program outcomes to senior leadership. Use data analysis to provide actionable insights and recommend improvements to enhance workforce management and operational efficiency. • Process Optimization and Performance Improvement: Lead efforts to optimize processes and improve performance. Analyze trends and customer feedback to find opportunities for improvement and collaborate with teams to implement solutions. Ensure smooth transitions during changes and align efforts with broader business goals. • Promote Chewy’s Operating Principles: Embody and promote Chewy’s Operating Principles, ensuring their spirit is reflected throughout the organization. • Additional Responsibilities: Take on other workforce management-related tasks and projects as needed. What You'll Need: • 5+ years of workforce management experience, with at least 3 years in a leadership role leading managers and teams in a sophisticated, high-demand customer-first environment. • Deep understanding of contact center operations, workforce management tools (e.g., Kronos/UKG, NICE, Genesys), and key performance metrics. Expertise in using the tools for running customer care programs and driving operational improvements. • Strong leadership skills, with a consistent track record of developing teams, driving performance, and leading continuous improvement initiatives. • Strong verbal and written communication skills, capable of effectively engaging and influencing collaborators across the organization. • Show analytical and problem-solving abilities to drive data-informed decisions, optimizing contact center performance through activities such as forecasting, trend analysis, regression analysis, and statistical evaluation. • Skilled in data management, integrating data from Tableau, advanced Excel, and Smartsheet to create impactful visualizations and reports. • Confirmed ability to work cross-functionally and collaborate with teams across departments to achieve business goals. • Experience with structured methodologies (e.g., the 5 Whys, Lean, Six Sigma, or Fishbone Diagram) or similar continuous improvement methodology is a plus. • Ability to work a flexible schedule to support a 24/7 contact center operation. • Occasional travel may be required. Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.