Cherokee Federal

Investigate and respond to cybersecurity incidents, improve detection and response processes, and collaborate across security teams to protect enterprise environments. | 5+ years cybersecurity experience with 3+ years in incident response or related roles, hands-on experience with SIEM and EDR/XDR platforms, strong knowledge of MITRE ATT&CK and incident response lifecycle, and relevant certifications preferred. | Senior Incident Response Analyst The Senior Incident Response Analyst is a hands-on cybersecurity professional responsible for identifying, investigating, containing, and supporting the remediation of cybersecurity incidents across enterprise environments. Working closely with Security Operations, Detection Engineering, Cloud Security, and Vulnerability Management teams, this role helps protect mission-critical systems through rapid incident response, threat analysis, proactive threat hunting, and continuous process improvement. The successful candidate will play a key role in strengthening the organization’s cyber defense capabilities by improving incident response processes, supporting detection engineering efforts, participating in threat hunting activities, and helping mature overall security operations. Compensation & Benefits: Estimated Starting Salary Range for Senior Incident Response Analyst: $160,000–$170,000 Pay commensurate with experience. Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Senior Incident Response Analyst Responsibilities Include: • Investigate, triage, analyze, contain, eradicate, and support recovery activities for cybersecurity incidents across enterprise and cloud environments. • Perform detailed analysis of security events generated by SIEM, EDR/XDR, IDS/IPS, cloud-native security tools, and endpoint technologies. • Collaborate with Security Operations and Splunk Detection Engineering teams to improve detection content, tune alerts, reduce false positives, and enhance detection effectiveness. • Conduct proactive threat hunting using threat intelligence, behavioral analytics, and MITRE ATT&CK techniques. • Perform root cause analysis and recommend corrective and preventive actions. • Document investigation findings, incident timelines, lessons learned, and technical reports. • Assist in developing and maintaining Incident Response playbooks, SOPs, and workflows. • Support digital evidence collection and basic forensic activities while maintaining chain of custody. • Participate in security assessments, architecture reviews, tabletop exercises, phishing simulations, and readiness activities. • Support security reviews of IT systems, applications, and cloud services. • Assist with cybersecurity policies, standards, and operational procedures. • Collaborate with Cloud Security, Vulnerability Management, Infrastructure, and Application teams. • Monitor incident metrics and contribute to operational reporting. • Stay current on emerging threats and industry best practices. • Performs other job-related duties as assigned. Senior Incident Response Analyst Experience, Education, Skills, Abilities requested: • 5+ years of cybersecurity experience with at least 3 years in Incident Response, Security Operations, Threat Hunting, or Detection Engineering. • Hands-on experience investigating Windows, Linux, cloud, identity, and network incidents. • Experience with SIEM platforms such as Splunk ES, Microsoft Sentinel, QRadar, or similar. • Experience with EDR/XDR platforms such as Microsoft Defender, CrowdStrike, SentinelOne, or similar. • Knowledge of AWS GuardDuty, Security Hub, Azure Defender, or equivalent cloud security tools. • Strong understanding of MITRE ATT&CK and the incident response lifecycle. • Experience with log analysis, malware triage, threat hunting, and root cause analysis. • Strong written and verbal communication skills. • Ability to thrive in a fast-paced operational environment. • Experience with Splunk Enterprise Security correlation searches and detection tuning preferred. • Familiarity with Splunk SOAR or similar orchestration platforms preferred. • Experience supporting phishing investigations and tabletop exercises preferred. • Knowledge of FISMA, FedRAMP, NIST RMF, NIST 800-61, and NIST CSF preferred. • Python or PowerShell scripting experience preferred. • GCIH, GCIA, GCFA, CISSP, Security+, CySA+, or CEH certifications preferred. • Must be eligible to obtain and maintain a Public Trust. • Past applicable job experience may include, but is not limited to: Incident Response Analyst, Cybersecurity Analyst, Security Operations Center (SOC) Analyst, Threat Hunter, Detection Engineer, and Cyber Incident Responder. • Must pass pre-employment qualifications of Cherokee Federal. Company Information: Criterion is a part of Cherokee Federal — a team of tribally owned federal contracting companies supporting mission-critical programs across the federal sector. Similar searchable job titles: • Senior Incident Response Analyst • Senior Cybersecurity Analyst • Senior SOC Analyst • Cyber Incident Response Analyst • Cybersecurity Incident Responder • Threat Hunter • Detection Engineer • Security Operations Analyst • Senior Security Operations Analyst • Cyber Defense Analyst Keywords: • Incident Response • Cybersecurity • Security Operations • SOC • Threat Hunting • Detection Engineering • SIEM • Splunk Enterprise Security (Splunk ES) • Microsoft Sentinel • QRadar • EDR/XDR #CherokeeFederal #LI #AppC2 Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, Accommodation request, and Presidential EO 14042 Notice.

Design and develop frontend features and backend RESTful APIs, collaborate with stakeholders, and maintain CI/CD pipelines. | 5+ years full-stack experience with AWS GovCloud, modern UI frameworks, event-driven systems, and ability to obtain Public Trust clearance. | *** An active Public Trust or the ability to obtain a Public Trust is required for consideration. *** Full Stack Engineer to assist with designing and developing of all aspects of a data-centric processing solution as part of a cross-functional development team. In this role, the FSE will be a key individual contributor comfortable with owning end-to-end design, development, and deployment of components to support a dynamic web application and back-end data processing solution, closely collaborating with product owners and stakeholders. The position will require a blend of front-end to back-end development and integration skills, API development, and understanding of event-driven data workflow processing, and DevSecOps automation experience in an AWS GovCloud environment.   Compensation & Benefits: Estimated Starting Salary Range for Full Stack Software Developer: $130k- $150k Pay commensurate with experience. Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided.  Benefits are subject to change with or without notice.   Full Stack Software Developer Responsibilities Include:  * Gather requirements and feedback directly from users and stakeholders to solution design. * Develop frontend features using modern UI language and framework. * Develop backend services via RESTful APIs. * Integrate frontend with backend services. * Write and maintain automated tests to ensure system stability and usability. * Support the CI/CD pipeline and follow DevSecOps best practices for secure and efficient deployments. * Participate in Agile processes, including sprint planning, demos, and retrospectives. * Performs other job-related duties as assigned.   Full Stack Software Developer Experience, Education, Skills, Abilities requested:  * 5+ years of experience in full-stack development. * Experience working as a primary or sole developer of micro-services and backend functions. * Expert knowledge of REST API integration and security best practices. * Familiarity with data validation, data quality, and data management best practices. * Experience in modern UI languages and frameworks such as JavaScript/TypeScript, React, Angular, NextJS. * Experience developing event-driven systems. * Experience developing ETL data pipelines and automated workflows (AWS Step Functions, AWS Glue, Talend) or equivalent technologies. * Experience with AWS GovCloud and the following services (Lambda, EC2, S3, DynamoDB, SQS, SNS, Eventbridge, API Gateway, Textract, Comprehend) or equivalent technologies. * Understanding of AWS Security Best Practices. * Experience with containerization and serverless infrastructure. * Experience working within Agile teams and DevSecOps environments. * Experience with automating testing, build, and deployment using tools such as Gitlab, Github Actions. * Experience with infrastructure as code utilizing Terraform. * Strong communication skills and comfort interfacing directly with customers and end users. * Must pass the pre-employment qualifications of Cherokee Federal.     Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNIH, visit cherokee-federal.com.   #CherokeeFederal #LI-RG1 #LI-REMOTE   All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.  Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Design, develop, and deploy full-stack components including frontend features and backend services with API integration and DevSecOps practices. | 5+ years full-stack development, microservices, REST API expertise, modern UI frameworks, event-driven systems, AWS GovCloud, DevSecOps, and Agile experience. | *** An active Public Trust or the ability to obtain a Public Trust is required for consideration. *** Full Stack Engineer to assist with designing and developing of all aspects of a data-centric processing solution as part of a cross-functional development team. In this role, the FSE will be a key individual contributor comfortable with owning end-to-end design, development, and deployment of components to support a dynamic web application and back-end data processing solution, closely collaborating with product owners and stakeholders. The position will require a blend of front-end to back-end development and integration skills, API development, and understanding of event-driven data workflow processing, and DevSecOps automation experience in an AWS GovCloud environment. Compensation & Benefits: Estimated Starting Salary Range for Full Stack Software Developer : $130k- $150k Pay commensurate with experience. Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Full Stack Software Developer Responsibilities Include: • Gather requirements and feedback directly from users and stakeholders to solution design. • Develop frontend features using modern UI language and framework. • Develop backend services via RESTful APIs. • Integrate frontend with backend services. • Write and maintain automated tests to ensure system stability and usability. • Support the CI/CD pipeline and follow DevSecOps best practices for secure and efficient deployments. • Participate in Agile processes, including sprint planning, demos, and retrospectives. Performs other job-related duties as assigned. Full Stack Software Developer Experience, Education, Skills, Abilities requested: • 5+ years of experience in full-stack development. • Experience working as a primary or sole developer of micro-services and backend functions. • Expert knowledge of REST API integration and security best practices. • Familiarity with data validation, data quality, and data management best practices. • Experience in modern UI languages and frameworks such as JavaScript/TypeScript, React, Angular, NextJS. • Experience developing event-driven systems. • Experience developing ETL data pipelines and automated workflows (AWS Step Functions, AWS Glue, Talend) or equivalent technologies. • Experience with AWS GovCloud and the following services (Lambda, EC2, S3, DynamoDB, SQS, SNS, Eventbridge, API Gateway, Textract, Comprehend) or equivalent technologies. • Understanding of AWS Security Best Practices. • Experience with containerization and serverless infrastructure. • Experience working within Agile teams and DevSecOps environments. • Experience with automating testing, build, and deployment using tools such as Gitlab, Github Actions. • Experience with infrastructure as code utilizing Terraform. • Strong communication skills and comfort interfacing directly with customers and end users. Must pass the pre-employment qualifications of Cherokee Federal. Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNIH , visit cherokee-federal.com. #CherokeeFederal #LI-RG1 #LI-REMOTE All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Manage healthcare IT data transformation projects ensuring alignment with objectives, timelines, and budgets while coordinating technical teams and stakeholders. | PMP certification, healthcare IT experience, risk and dependency management, and ability to coordinate multi-vendor environments. | JOB DESCRIPTION Remote Healthcare IT Project Manager I ***As required by our governmental client, this position requires being a US Citizen AND an active ENTER TYPE OF CLEARANCE or the ability to obtain this clearance *** A Remote Healthcare IT Workstream Project Manager is responsible for overseeing the delivery of workstreams within a large-scale EHR implementation. They manage key domains such as Technical, Clinical/Functional, or Site Deployment, ensuring alignment with project objectives, timelines, and budgets. The role involves facilitating collaboration among technical teams, clinical stakeholders, site leadership, and senior management, and managing risks, resolving issues, and ensuring regulatory and organizational compliance. Compensation & Benefits: Estimated Salary Range for Remote Healthcare IT Project Manager I: $85,000 – $95,000 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice. Remote Healthcare IT Project Manager I Responsibilities Include: • Manage Healthcare IT data transformation projects involving clinical and patient data domains. • Provide structure, expectations, and coordination across subcontractors, technical teams, and stakeholders. • Support initiatives such as Clinical Data Repositories (CDRs), clinical data pipelines, imaging workflows, and healthcare analytics platforms. • Facilitate subcontractor and vendor meetings to drive execution and accountability. • Manage risks, dependencies, and readiness across multiple workstreams. • Maintain project documentation including schedules, RAID logs, status reporting, and executive updates. • Communicate project progress, risks, and decisions to leadership and stakeholders. • Manage scope, schedule, and change control to maintain delivery alignment. • Perform other duties as assigned. Remote Healthcare IT Project Manager I Experience, Education, Skills, Abilities requested: • Active PMI Project Management Professional (PMP) Certification required. • Background in Healthcare IT (preferred 60–70% experience). • Experience supporting projects involving patient demographics, clinical data, or healthcare data platforms. • Exposure to healthcare imaging workflows (DICOM, radiology, CT/X-ray imaging programs) is a strong plus. • Proven experience managing technical teams delivering data transformation or integration initiatives. • Experience coordinating subcontractors and multi-vendor environments. • Strong risk management, dependency management, and governance skills. • Ability to translate between technical teams and business stakeholders. • Must pass pre-employment qualifications of Cherokee Federal and must be able to obtain a Public Trust clearance through the Government. Similar searchable job titles • Healthcare IT Project Manager • Clinical Data Project Manager • Healthcare Data Transformation PM • Healthcare Program Manager • Clinical Systems Project Manager Keywords • Healthcare IT • Clinical Data • Patient Data • Clinical Data Repository • Healthcare Data Transformation • Microsoft Project • DICOM • Imaging Workflows • Healthcare Analytics • Project Governance

Develop and maintain cloud-native web applications using AWS services and JavaScript frameworks, support agile product delivery, and document SDLC artifacts. | 3-4 years web development experience, Bachelor's degree, proficiency in JavaScript and Python, WordPress customization skills, and ability to obtain security clearance. | Job Description Journeyman Cloud Computing Specialist/ Web Application Developer As a Cloud Computing Specialist- Web Application Developer at Cherokee Nation Systems Solutions (CNSS) you will act as an IT Cloud Solutions Specialist / Web Application Developer that can interface within an agile product delivery team to build cloud native solutions that meet mission requirements while balancing security, financial, architectural, and mission/business impacts. Compensation & Benefits Estimated Starting Salary Range for Journeyman Cloud Computing Specialist/ Web Application Developer: Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided.Benefits are subject to change with or without notice. Journeyman Cloud Computing Specialist/ Web Application Developer Responsibilities Include • Documenting user stories based on product owner requirements and backlog • Ingest and visualize data sets from internal and external providers for integration or ingestion into cloud deployed solutions. • Elicit data requirements from the product owner and other stakeholders. • Create/update SDLC documentation based on stakeholder requirements. SDLC documentation includes but is not limited to: Requirements Documentation, Use Case Documentation, Data Flow Documentation, Business Process Flows, Visio system diagrams (of systems and components), Testing Plan, Test Cases, Security Impact Analysis Worksheet, Change Control Request Form. • Support the Product Owner by facilitating user acceptance testing with stakeholders. • Support the scrum team with any additional web/cloud development tasks as necessary. • Develop cloud-based applications using and integrating with AWS native tooling to include: • Python • Javascript / Javascript-based frameworks • API Development • AWS Lambda • AWS API Gateway • AWS DynamoDB • AWS Glue • AWS SageMaker • AWS Cognito • AWS Relational Database Service (RDS) • AWS Simple Storage Service (S3) • AWS CodePipeline • AWS Fargate (Running WordPress CMS and/or containerized workloads) • AWS DataLake • Leverage Infrastructure as Code (IaC), open source and/or other approved tools and resources. • Develop APIs and other application integrations. • Responsible for ensuring participation in an agile software development team. • May be required to perform other software development and analysis activities in support of the development team. • Work collaboratively with cross-functional teams, including designers, developers, and project managers, to deliver high-quality websites on time and within budget. • Performs other job-related duties as assigned. Journeyman Cloud Computing Specialist/ Web Application Developer Experience, Education, Skills, Abilities requested: • Ability to obtain a Public Trust clearance, Common Access Card (CAC). • Bachelor's degree (BS/BA) in web design, computer science, or a related field is required. • Minimum of 3 to 4 years of experience in web design and development, preferably in a federal agency setting. • Configure and customize WordPress sites using plugins, themes, and custom code to meet client requirements. • Develop and implement front-end user stories using HTML, CSS, JavaScript, and responsive design principles Contribute to projects in an Agile development environment, collaborating with cross-functional teams. • Proficiency in web development tools and technologies, including WordPress, HTML5, CSS3, JavaScript, and CMS platforms. • Applied strong visual design skills to create intuitive, user-centered layouts and graphics. • Utilized best practices to optimize website performance, accessibility, and security. • Communicated effectively with team members and stakeholders to gather requirements and deliver project updates. • Demonstrated ability to manage multiple priorities and work independently in fast-paced environments. • Familiar with standard web development methodologies, tools, and frameworks. • Must pass pre-employment qualifications of Cherokee Federal Company Information Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNSS, visit cherokee-federal.com. #CherokeeFederal Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Lead quality control processes and performance monitoring for a 24x7 IT service desk supporting global users, ensuring compliance with ITIL and HDI standards. | Requires 3+ years quality control experience, strong analytical and communication skills, US citizenship with ability to obtain CBP Public Trust clearance, and familiarity with ITIL/HDI frameworks. | Job Description Cherokee Nation System Solutions (CNSS) is seeking a Project Manager I – Quality Control Lead to support the U.S. Customs and Border Protection (CBP) Office of Information & Technology (OIT). The Quality Control Lead will ensure that Technology Service Desk (TSD) operations meet the highest standards of accuracy, efficiency, and customer service across a 24x7x365 IT support environment. The CBP TSD provides global support to more than 65,000 CBP employees, contractors, trade partners, and participating agencies at over 1,800 worldwide locations, resolving technology issues for nearly 300 enterprise applications and systems. As the Quality Control Lead, you will play a critical role in monitoring, measuring, and improving service desk performance while ensuring compliance with ITIL and HDI best practices. Compensation & Benefits Estimated Starting Salary Range for Project Manager I Quality Control Lead : TBD Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided.Benefits are subject to change with or without notice. Project Manager I Quality Control Lead Responsibilities Include Quality Assurance & Monitoring • Develop, implement, and manage quality control processes to evaluate agent performance across all communication channels (phone, chat, email, self-service). • Conduct call and ticket reviews to ensure compliance with CBP Standard Operating Procedures (SOPs), ITIL guidelines, and HDI standards. • Identify gaps in service delivery, agent productivity, and First Contact Resolution (FCR), recommending corrective actions and improvements. Performance Management & Reporting • Track, analyze, and report on quality metrics, agent availability, ticket resolution times, and customer satisfaction trends. • Provide daily, weekly, and monthly performance briefings to CBP leadership as requested. • Prepare after-action reports for operational events (spikes in call volume, wait times, or outages), including root cause analysis and recommendations. Continuous Improvement • Lead quality-driven initiatives to strengthen service desk operations and customer experience. • Collaborate with supervisors and training teams to address performance gaps through coaching, refresher training, or process updates. • Review and incorporate customer feedback from surveys and direct outreach into continuous improvement efforts. Knowledge & Compliance • Ensure service desk knowledge management content (templates, scripted responses, and knowledge base articles) is being followed and updated as needed. • Verify that training, documentation, and support processes align with quality standards and CBP requirements. • Provide objective evidence of compliance during audits or government reviews. Project Manager I Quality Control Lead Experience, Education, Skills, Abilities requested: Required • In-depth knowledge of service desk best practices. • Minimum of three (3) years of experience performing quality control duties in any field. • Strong analytical skills with the ability to identify trends and recommend improvements. • Excellent communication skills to brief leadership, document findings, and provide feedback to staff. • U.S. citizenship and ability to obtain/maintain a CBP Public Trust clearance. • Must be able to obtain and maintain a CBP Public Trust clearance. Current CBP BI access is preferred. Desired Qualifications • Experience performing quality control in an IT service desk or call center environment. • Familiarity with ITIL and HDI frameworks. • Experience with ServiceNow or similar ITSM tools. • Background in federal IT programs or enterprise-level service desk operations. Company Information Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNSS , visit cherokee-federal.com. #CherokeeFederal Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles IT Service Desk Quality Assurance Lead Help Desk Quality Control Manager Service Desk Performance Manager Quality Assurance Supervisor – IT Operations Technical Support Quality Lead Keywords IT Service Desk Quality Assurance Help Desk Performance Monitoring ITIL / HDI Quality Standards Technical Support Quality Control Service Desk Operations Management Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. Please Note:This position is pending a contract award.If you are interested in a future with Cherokee Federal, APPLY TODAY!Although this is not an approved position, we are accepting applications for this future and anticipated need.