Cherokee Federal

Compensation

Full Description

This position requires an active Public Trust or the ability to obtain a Public Trust to be considered. A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify. The role of Operations Manager is multifaceted, requiring strong organizational skills, the ability to manage multiple tasks, and effective communication. The role is essential in maintaining the operational efficiency of the contract and in achieving mission objectives. The Operations Manager is responsible for the effective management and coordination of Medical Personnel Services across multiple U.S. Military Entrance Processing Command (USMEPCOM) locations. The position operates in a fast-paced, dynamic environment requiring adaptability, problem-solving, and high emotional intelligence. This role ensures compliance, efficiency, and the continuous availability of qualified medical staff. The ideal candidate is a leader with strong operational oversight skills, capable of driving performance and maintaining high service standards across a geographically dispersed workforce. Compensation & Benefits: Estimated Starting Salary Range for Operations Manager: Commensurate on experience. Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Remote with virtual coordination and occasional travel. Operations Manager Responsibilities Include: • Supervise staff of 5-10 personnel who are responsible for recruitment, onboarding, training, scheduling, and performance management. • Monitor staffing levels to meet mission and contract requirements • Oversee timely and accurate deployment of medical personnel • Conduct forecasting and personnel planning to meet operational needs • Streamline workflows to improve service efficiency and consistency • Conduct regular audits and performance reviews • Resolve discrepancies, and enforce adherence to contractual and regulatory standards • Prepare briefings and deliver reports, updates, and recommendations to leadership • Leverage data and software tools to identify trends and proactively address challenges • Develop, update, and maintain Standard Operating Procedures (SOPs) • Performs other job-related duties as assigned Operations Manager Experience, Education, Skills, Abilities: Required • Master’s degree required. [Prefer degree Operations Management, Project Management, Supply Chain, or related field] • Minimum 4 years of leadership experience in operations management, preferably in a multi-site, military or government contract environment. • Willingness to travel as needed. • Strong organizational, communication, and leadership skills. • Excellent skills in turning information into briefings/reports for decision • Must pass pre-employment qualifications of Cherokee Federal • Advanced MS Word, Excel, and PowerPoint skills Preferred • Experience managing teams of 10 or more • Proven success managing diverse teams and driving operational excellence • Experience with military or government planning • Familiarity with USMEPCOM processes • Lean Six Sigma or other process improvement certification Company Information: Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNIH, visit cherokee-federal.com. #CherokeeFederal #LI #LI-REMOTE Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: • Operations Manager • Healthcare Program Operations Manager • Regional Operations Manager – Medical Services • Clinical Operations Manager • Executive Officer (XO) • Planner • Multi-Site Operations Manager – Government Services Keywords: • Operations • Planning • Medical • Compliance • Personnel • Leadership Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations.