4 open positions available
Drive customer relationships, manage portfolios, and identify growth opportunities within accounts. | Requires at least 6 months of customer engagement experience, proficiency in Microsoft Office, and ability to travel up to 10%. | This full-time role starts in the Late Spring/Summer of 2026. Other roles with an immediate start can be found on our Careers site. Join us as an Associate Portfolio Executive and begin learning and building your customer portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments. As a brand ambassador, you'll drive positive customer experiences while expanding your business portfolio. Upon completion of the training track, you will move into a Portfolio Executive role. The Associate Portfolio Executive position stands out as a premier opportunity, offering abundant resources and development support. For those committed to putting in the work, there's no better role for a long and successful career in this industry. As an Associate Portfolio Executive, you’ll focus on re-engaging dormant accounts as well as cold calling new opportunities, without the need to prospect. This unique approach allows you to focus solely on relationship development and business expansion, setting us apart from competitors who spend more time finding leads than nurturing customer relationships. What makes this role unique? Our unparalleled support system allows you to effectively manage your portfolio with confidence. We provide robust technology that amplifies your capabilities and bandwidth, enabling management of large portfolios efficiently. Additionally, our emphasis on autonomy allows you the freedom to run your business with our extensive network and scalability. We prioritize your growth. Our strong onboarding program and commitment to personal development within the organization ensure you have the tools for success. The collaborative culture and managerial focus on your development propel your career forward. Everyday life in this role is dynamic. You have the opportunity to win daily with our established customer base. Moreover, we promote a supportive environment, ensuring a work-life balance where teams support each other, allowing everyone to enjoy PTO. If you're driven, money-motivated, and passionate about relationship-building and problem-solving, apply now to be part of our team! RESPONSIBILITIES: Customer Experience: • Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and comprehensively understanding customer needs to achieve the highest possible conversation rate • Proactively engage with customers, carrier, suppliers, and internal stakeholders, ensuring the attainment of customer needs and growth targets • Respond promptly to customer inquiries and exceptions while managing conflict diplomatically • Identify automation opportunities to streamline processes, enhance operational efficiency, and ensure high-quality execution by promptly identifying and resolving operational issues • Reconnect with dormant customers, fostering relationships and stimulating demand • Execute pricing strategy through applying effective negotiation skills, market acumen, and knowledge of customer buying habits • Maintain a sense of urgency in addressing both your teammates' customers and your own developing portfolio of customers Service Delivery & Business Development • Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio size • Drive demand by engaging customers, fostering relationships, and capitalizing on business prospects • Identify growth potential within accounts, transitioning transactional engagements into committed partnerships • Stay updated on customer, industry, and market changes to pinpoint growth opportunities • Execute various customer-facing operational tasks like quoting, load building, shipment activation, and handling order-level service escalations Process Efficiency: • Adopt and apply new tools, technology, and processes to improve overall workflow • Utilize data and reporting to identify service improvement opportunities and expand wallet share • Partner with internal resources to ensure account processes and SOPs are complete and adhered to • Maintain a minimum portfolio size of existing customers by volume and revenue • Participate in daily or weekly team stand-ups to foster communication and alignment • Use technology to manage order statuses and initiates corrective measures during exceptions • Leverage Navisphere 2.0, with demonstrated ability to create customer and supplier logins and support adoption • Assist in the development of any SOPs required to manage customers' business effectively Required Qualifications: • High School Diploma or GED. • Minimum 6 months Customer Engagement Experience internal or external • Ability to travel up to 10% Preferred Qualifications: • Bachelor's Degree from an accredited college or university. (business, sales, marketing, supply chain, communications, or related major is a plus) • Attention to detail, accuracy, and problem-solving. • Demonstrated negotiation, collaboration, and influencing skills. • Proficient in Microsoft Office Suite of Programs. • Values a diverse and inclusive work environment. At C.H. Robinson we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy. We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals. So what are you waiting for? Click that apply button. We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $19.23 - $38.47 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE\Disabled\Veteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: • Three medical plans which include • * Prescription drug coverage • Enhanced Fertility benefits • Flexible Spending Accounts • Health Savings Account (including employer contribution) • Dental and Vision • Basic and Supplemental Life Insurance • Short-Term and Long-Term Disability • Paid observed holidays • 2 paid floating holidays for U.S. hourly employees • Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada • Paid parental leave • Paid time off to volunteer in your community • Charitable Giving Match Program • 401(k) with 6% company matching • Employee Stock Purchase Plan • Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page
Lead global procurement initiatives, manage stakeholder relationships, and develop procurement methodologies. | Minimum 6 years of procurement experience, project management skills, and ability to lead cross-functional teams. | C.H. Robinson is seeking a Principal Procurement Analyst to lead high-impact, global procurement initiatives. In this role, you will drive end-to-end execution of complex sourcing events, partnering with customers, carriers, and internal teams to deliver cost savings, insights, and value-added solutions. You will lead cross-functional project teams, own customer-facing deliverables, and facilitate key project milestones while balancing creativity, consistency, and results. In this role, you will also advance procurement methodologies, support strategic planning, and help shape the future roadmap of a global procurement organization. At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days week, this role strikes the perfect balance between teamwork and autonomy. Responsibilities: The duties and responsibilities of this position consist of, but are not limited to, the following: Lead global procurement and logistics initiatives, managing complex internal and external stakeholder relationships Build and sustain strategic partnerships focused on cost savings, value creation, and innovative service offerings Own customer and carrier transitions, including coordination with transportation management system providers Deliver benchmarking, KPI analysis, and executive-level business reviews for customers and carriers Direct cross-functional, global project teams, securing resources, alignment, and stakeholder commitment Develop statements of work, drive customer sign-off, and secure repeat business opportunities Facilitate project targets, manage scope, risks, and issues, and ensure on-time, on-budget delivery Advance procurement methodologies, tools, infrastructure, and presentation standards Partner with sales, account management, and product teams to support growth and new service development Required Qualifications: High school diploma or GED Minimum 6 years of previous procurement experience Preferred Qualifications: Bachelor’s degree from an accredited college or university Advanced Proficiency in Microsoft Office Suite of programs Previous project management experience leading global projects Strong negotiation and influencing skills Excellent verbal, written and presentation communication skills with the ability to tailor messaging to the appropriate global audience Lead cross‑functional teams without formal authority, effectively influencing and partnering to drive results Ability to build strong relationships across all levels of the organization, including senior leaders Strong analytical, problem‑solving, and conflict‑resolution skills with proven business acumen We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $72,900.00 - $153,700.00 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE\Disabled\Veteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Three medical plans which include Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employees Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page Why Do You Belong at C.H. Robinson? C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.
The Operations Coordinator performs operational tasks to meet the transportation needs of customers and carriers, focusing on data integrity and efficiency. Responsibilities include managing workloads, supporting team members, and ensuring exceptional service delivery. | A high school diploma or GED is required, along with at least 2 years of related experience, preferably in operations. Strong customer service skills and the ability to work independently are essential. | The Operations Coordinator performs basic-to-intermediate level operational tasks that enable C.H. Robinson to meet the transportation needs of customers and carriers. With a sharp focus on data integrity, quality and efficiency, the individual may perform operational task work in support of a specific customer, vertical segment or within a centralized operations center. Specific responsibilities will vary depending upon the type of assignment. Responsibilities: Perform daily board management. Monitor workloads and staffing levels and assign and/or delegate work to ensure daily expectations and deliverables are met and completed with quality Serve as a first line of support for operations team members. Answer questions, address problems or redirect work when needed and escalate issues where necessary. Keep operations supervisors apprised of trends or concerns Work directly with the Account Coordinator and/or Account Manager job family to ensure exceptional service is delivered to C.H. Robinson customers Build relationships at the appropriate level and works collaboratively both internally and externally to achieve positive outcomes Follow through on customer and carrier requests to ensure satisfaction Document events utilizing knowledge gained through SOPs and experience and, when required, follow defined escalation procedures. Understand customer workflows, preferences and SOP’s and apply this knowledge to create efficient, cost-effective solutions for the customer with consistent service across all touch points Validate and ensure the accuracy of load data in systems to CHR, customer and carrier standards Utilize data and reporting to identify and improve service results in order to meet customer expectations Ensure customer TMS requirements are met Execute internal carrier offer management for specified customer(s) Respond to customer inquiries and provide updates related to exception management in a timely manner Provide ongoing issue resolution through communication with the customer and offers options and alternative solutions in a timely manner. As needed, complete operational tasks to ensure daily deliverables are met Required Qualifications: High School diploma or GED At least 2 years of related C.H. Robinson experience; operations experience strongly preferred Ability to work evenings and/or weekends (select roles only) Minimum 3 years of call center customer service or transportation/logistics experience Preferred Qualifications: Bachelor’s degree from an accredited college or university Previous customer service experience in a call center or similar environment Understanding of C.H. Robinson systems and capabilities Proficient in Microsoft Office Suite of programs Values a diverse and inclusive work environment Verbal and written communication Excellent customer service orientation Self-motivated with the ability to work under limited supervision Delegation and providing direction to others Providing direct feedback to others Time management Ability to prioritize well Attention to detail and accuracy We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $16.11 - $33.46 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE//Disabled/Veteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Two medical plans (including a High Deductible Health Plan) Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid and floating holidays Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Dig in to our full list of benefits on OUR CULTURE page. Why Do You Belong at C.H. Robinson? C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.
Manage pricing requests, coordinate bid submissions, support commercial teams with pricing tools, verify rates, and assist with award management and troubleshooting. | Bachelor's degree, minimum 2 years experience in operations, customer service, or pricing, fluent English, and proficiency in Microsoft Office and intermediate Excel. | Job ID: R45561 Intermodal Pricing Analyst Primary Location: Oakbrook Terrace, IL United States of America C.H. Robinson is seeking a dynamic and detail-oriented Pricing Analyst to join our team. In this role, you will manage incoming work queues, coordinate complex pricing requests, and support commercial teams with the best pricing tools. You will review bid materials, ensure timely bid submissions, and maintain accuracy throughout the process. Post-bid, you will verify submitted rates, assist with award management reporting, and provide troubleshooting support. Join us to drive process improvements, develop strong stakeholder relationships, and contribute to a high-performance culture. At C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy. Duties And Responsibilities The duties and responsibilities of this position consists of, but are not limited to, the following: • Lead the opportunity vetting board, address network troubleshooting, and respond to email inquiries • Coordinate and respond to complex daily pricing requests for new and existing customers • Educate commercial teams on the best pricing tools and their benefits • Review bid materials to understand pricing requirements • Communicate pricing details to management and commercial teams for strategy calls • Ensure timely and accurate bid submissions, involving additional pricing teams as needed • Perform site administration and collaborate with stakeholders for document downloads • Verify submitted bid rates, manage award verification, and upload final rates • Assist commercial teams with award management reporting and troubleshooting pricing issues • Develop strong relationships with key stakeholders and support process improvements Qualifications Required: • Bachelor's degree from an accredited college or university • Minimum 2 years previous experience in operations, customer service, and/or pricing • Fluent in English (written and verbal) • Basic proficiency in Microsoft Office Suite of programs • Intermediate proficiency in Microsoft Excel We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $59,800.00 - $93,400.00 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE//Disabled/Veteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: • Two medical plans (including a High Deductible Health Plan) • Prescription drug coverage • Enhanced Fertility benefits • Flexible Spending Accounts • Health Savings Account (including employer contribution) • Dental and Vision • Basic and Supplemental Life Insurance • Short-Term and Long-Term Disability • Paid and floating holidays • Paid time off (PTO) • Paid parental leave • Paid time off to volunteer in your community • Charitable Giving Match Program • 401(k) with 6% company matching • Employee Stock Purchase Plan • Plus a broad range of career development, networking, and team-building opportunities Dig in to our full list of benefits on OUR CULTURE page.
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