Centific

Manage global data projects, client relations, and project budgets with standardized processes. | Extensive management experience, team assembly, Lean implementation, and financial oversight. | About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets. About Job About this Job This role will support our rapidly growing Onsite Data Collection organization. The individual within this role will play a pivotal role at defining the foundational structure of our Dat Collection organization, help implement new standardized processes, and act as a thought leader across the wider organization. Job Responsibilities The Program Manager is responsible for balancing the work of multiple data collection projects. They act as the point of contact between our project management teams, clients, and our executive leadership team. Program Managers regularly meet with the client and negotiate the specifics of projects, and play a pivotal role in creating and strengthening client relations. Program Managers are responsible for putting teams together to ensure project success, extensive experience in management is required. Responsibilities: Oversees multiple data collection projects locally and globally. Works with clients and horizontal functions (recruitment, HR, finance, IT) to ensure program success. Sets methods of daily production reporting, defines and reviews KPIs/success metrics. Responsible for compiling timekeeping records for management level, approval, and submission. Helps to drive Lean implementation amongst team members. Monitors budget spending for projects. Approves equipment requests and spending. Conducts interviews for PM and SPM level positions, decides on hiring. Meets with clients for updates on ongoing projects. Addresses project issues on a financial level. Work with PMs and SPMs to ensure appropriate coverage of all duties within the appropriate process flow. Initiate changes/updates to the process in a timely manner and ensure they are passed down and implemented by other team members. Collect and initiate process improvements, eliminating areas of waste to enhance process flow and promote efficiency while passing these on to below team members. Review End of Day (EOD) reporting pertaining to process flow on assigned projects. Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the Program Manager. Additional duties as required. Salary: $100k - $110k Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Join a growing company using technology to help tackle enterprises’ toughest challenges.

Oversee multiple global data collection projects and manage client and delivery team interactions with resource and budget oversight. | Over 5 years in project/resource management, English fluency, Mac OS proficiency, strong problem-solving, and client relationship management. | About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets. About Job About this Job This role will support our rapidly growing Onsite Data Collection organization. The individual within this role will play a pivotal role at defining the foundational structure of our Dat Collection organization, help implement new standardized processes, and act as a thought leader across the wider organization. Job Responsibilities The Program Manager is responsible for balancing the work of multiple data collection projects. They act as the point of contact between PMs and clients and Delivery Director. Program Managers regularly meet with the client and negotiate the specifics of projects, they will play a pivotal role in creating and strengthening client relations. Responsible for putting teams together to ensure project success. Extensive experience in management is required. Responsibilities: • Oversees multiple data collection projects locally and globally. • Works with clients and horizontal functions (recruitment, HR, finance, IT) to ensure program success. • Sets methods of daily production reporting. Reviews important data. • Responsible for compiling timekeeping records for management level, approval, and submission. Approves time-off requests. • Helps to drive Lean implementation amongst team members. • Monitors budget spending for projects. • Approves equipment requests and spending. • Conducts interviews for PM and SPM level positions. Decides on hiring. • Meets with clients for updates on ongoing projects. • Addresses project issues on a financial level. • Work with PMs and SPMs to ensure appropriate coverage of all duties within the appropriate process flow. • Initiate changes/updates to the process in a timely manner and ensure they are passed down and implemented by other team members. • Collect and initiate process improvements, eliminating areas of waste to enhance process flow and promote efficiency while passing these on to below team members. • Review End of Day (EOD) reporting pertaining to process flow on assigned projects. • Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the Program Manager. • Additional duties as required. Education Requirements (What is the minimum educational requirement for this position?) • Degree: (e.g., Bachelor's, Master's, etc.) • Field of Study: (e.g., Business, Engineering, etc.) • Certifications: (Any specific certifications required?) Basic Qualifications • 5+ years experience in project and resource management. • Fluency in English (written and spoken) • Experience with using Mac OS • Experience managing and strengthening client relationships, serving as the primary point of contact to ensure clear communication, alignment on data requirements, and successful delivery of project outcomes. • Problem-solver, track record of being able to provide clear suggestions/feedback, and effectively communicate critical information and triage technical issues. • Ability to understand/give directions and perform time bound tasks accurately and efficiently. • Detail-oriented problem-solving mindset. • Organized and focused enough to work independently as a role player within a team environment. • Contribute innovative ideas regarding process, workflow and automation to maximize efficiency and scalability. Desired Skills Previous Data Collection experience. • Risk and issue management – identifying data quality, privacy, or operational risks early and driving mitigation. • Client facing relationship building and coordination – previous experience working in a client/vendor relationship building. • Requirements gathering – translating model or research needs into clear data collection specifications. • Process design and optimization – building repeatable workflows for data sourcing, labeling, and QA. Salary: $110k Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Join a growing company using technology to help tackle enterprises’ toughest challenges.

Manage multiple data collection projects, client relations, and process improvements to ensure program success. | Requires 5+ years project/resource management experience, client relationship skills, and process optimization abilities. | About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets. About Job About this Job This role will support our rapidly growing Onsite Data Collection organization. The individual within this role will play a pivotal role at defining the foundational structure of our Dat Collection organization, help implement new standardized processes, and act as a thought leader across the wider organization. Job Responsibilities The Program Manager is responsible for balancing the work of multiple data collection projects. They act as the point of contact between PMs and clients and Delivery Director. Program Managers regularly meet with the client and negotiate the specifics of projects, they will play a pivotal role in creating and strengthening client relations. Responsible for putting teams together to ensure project success. Extensive experience in management is required. Responsibilities: • Oversees multiple data collection projects locally and globally. • Works with clients and horizontal functions (recruitment, HR, finance, IT) to ensure program success. • Sets methods of daily production reporting. Reviews important data. • Responsible for compiling timekeeping records for management level, approval, and submission. Approves time-off requests. • Helps to drive Lean implementation amongst team members. • Monitors budget spending for projects. • Approves equipment requests and spending. • Conducts interviews for PM and SPM level positions. Decides on hiring. • Meets with clients for updates on ongoing projects. • Addresses project issues on a financial level. • Work with PMs and SPMs to ensure appropriate coverage of all duties within the appropriate process flow. • Initiate changes/updates to the process in a timely manner and ensure they are passed down and implemented by other team members. • Collect and initiate process improvements, eliminating areas of waste to enhance process flow and promote efficiency while passing these on to below team members. • Review End of Day (EOD) reporting pertaining to process flow on assigned projects. • Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the Program Manager. • Additional duties as required. Education Requirements (What is the minimum educational requirement for this position?) • Degree: (e.g., Bachelor's, Master's, etc.) • Field of Study: (e.g., Business, Engineering, etc.) • Certifications: (Any specific certifications required?) Basic Qualifications • 5+ years experience in project and resource management. • Fluency in English (written and spoken) • Experience with using Mac OS • Experience managing and strengthening client relationships, serving as the primary point of contact to ensure clear communication, alignment on data requirements, and successful delivery of project outcomes. • Problem-solver, track record of being able to provide clear suggestions/feedback, and effectively communicate critical information and triage technical issues. • Ability to understand/give directions and perform time bound tasks accurately and efficiently. • Detail-oriented problem-solving mindset. • Organized and focused enough to work independently as a role player within a team environment. • Contribute innovative ideas regarding process, workflow and automation to maximize efficiency and scalability. Desired Skills Previous Data Collection experience. • Risk and issue management – identifying data‑quality, privacy, or operational risks early and driving mitigation. • Client facing relationship building and coordination – previous experience working in a client/vendor relationship building. • Requirements gathering – translating model or research needs into clear data‑collection specifications. • Process design and optimization – building repeatable workflows for data sourcing, labeling, and QA. Salary: $120k Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The role involves managing client accounts to ensure satisfaction and exploring growth opportunities through upselling and cross-selling. Additionally, it includes identifying and qualifying new prospects to generate leads for the sales team. | Candidates should have 2-5 years of experience in account management or sales development, with strong communication skills and the ability to manage multiple accounts. Familiarity with CRM tools and a results-oriented mindset are also essential. | About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets. About Job We are seeking a dynamic, motivated, and relationship-driven professional to join our team as a Hybrid Account Manager & Sales Development Executive. This unique role combines the strategic account management responsibilities of nurturing existing client relationships with the proactive, growth-oriented focus of sales development. You will serve as the bridge between customer success and revenue generation, ensuring our clients receive maximum value while expanding our footprint with new opportunities. Key Responsibilities Account Management (50%) Serve as the primary point of contact for assigned client accounts, ensuring strong relationships and customer satisfaction. Understand client goals, challenges, and needs; propose solutions that align with business objectives. Oversee contract renewals, upselling, and cross-selling opportunities within existing accounts. Act as an advocate for the customer internally, collaborating with operations, product, and support teams. Monitor account performance, usage, and health metrics; provide regular reporting and strategic recommendations. Sales Development (50%) Identify, research, and qualify new prospects through outbound outreach (calls, emails, LinkedIn, events). Collaborate with marketing and sales leadership to execute targeted campaigns and messaging. Generate and manage a pipeline of qualified leads for senior sales executives or self-close when appropriate. Schedule discovery calls and demos, ensuring smooth handoffs to the sales or account management team. Stay current on industry trends, competitor activity, and market opportunities to inform prospecting strategy. Qualifications 2–5 years of experience in account management, sales development, or related client-facing roles. Strong communication and interpersonal skills; able to build trust quickly with clients and prospects. Proven ability to manage multiple accounts/projects simultaneously with strong attention to detail. Comfortable with both consultative relationship management and high-volume prospecting outreach. Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms. Results-oriented, with a track record of meeting or exceeding revenue or pipeline targets. Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Join a growing company using technology to help tackle enterprises’ toughest challenges.