Cencora

Cencora

16 open positions available

4 locations
1 employment type
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Cencora

Lead, Customer Experience Research

CencoraAnywhereFull-time
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Compensation$70K - 120K a year

Define and execute complex research initiatives to inform business, product, and experience strategies while providing leadership and mentorship to researchers and fostering evidence-based decision-making. | 7+ years in customer experience or market research with qualitative and quantitative expertise, bachelor's degree required, preference for advanced degrees and management experience. | Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Cencora is shaping the future of healthcare by providing solutions that enable better access to medical care. We are looking for an innovative Customer Experience (CX) Research Lead to join our growing Research and Insights Practice. We're seeking a highly collaborative, thoughtful, and creative researcher to lead complex research initiatives, shape research strategy, and translate customer insights into actionable business, experience, and product decisions. Reporting to the Director of Insights and Intelligence and partnering closely with members of the CX Strategy Team, this role will develop a deep understanding of our customers and ensure their needs, behaviors and experiences inform priorities across the enterprise. The CX Research Lead will serve as a senior research practitioner and team lead, independently leading high-impact research, while guiding, developing, and overseeing the work of other researchers. This individual will help maintain research standards, elevate the quality and strategic impact of the team’s work, and foster partnerships with stakeholders across product, strategy, marketing, and other business functions. This role provides the unique opportunity to influence product, experience, and business strategy within a Fortune 10 organization and help advance the maturity and impact of customer research across Cencora. About You Experienced customer experience (CX) researcher or research professional with deep expertise in both qualitative and quantitative methodologies. You bring a strong foundation in research design, behavioral science, and data-driven analysis, applying rigorous research practices to solve complex business and customer challenges in fast-paced environments. Skilled communicator who excels at building trusted relationships across stakeholders and translating research insights into clear, actionable recommendations. Comfortable navigating ambiguity, you can see the bigger picture and identify opportunities where research can drive meaningful customer impact and business value. Passionate about advancing the discipline of research through collaboration, coaching, and mentorship, helping others grow while elevating the quality and influence of research across the organization. You continuously look for ways to improve research tools, processes, and methodologies to increase effectiveness, scalability, and impact. Most importantly, you are confident communicating complex findings to senior leaders and executive audiences, influencing strategic decisions through compelling storytelling and evidence-based insights. Responsibilities Lead complex, high-impact research initiatives, end-to-end, from defining business questions and research strategy through execution, synthesis, storytelling, and activation of insights. Develop strategic research plans and roadmaps in partnership with business and product leaders, identifying where research can have the greatest impact on customer experience and business outcomes. Serve as a trusted research advisor to cross-functional partners, helping to translate ambiguous business challenges into clear research questions and evidence-based decisions. Establish and champion research best practices, standards, and frameworks that maintain consistency, quality, and build scalability of research across the organization. Conduct and oversee a broad range of quantitative, qualitative, and mixed-methods research, spanning generative, exploratory, and strategic research. Synthesize insights across studies and data sources to identify broader customer needs, experience gaps, emerging trends, strategic opportunities. Translate research findings into clear, compelling narratives and recommendations for senior leaders. Provide day-to-day leadership to researchers, including research direction, prioritization, coaching, feedback, and development. As the function grows, assume formal people leadership responsibilities, including management and development of direct reports. Contribute to the continued development of Cencora’s research practice and culture of customer-centered, evidence-based decision-making. Education and Work Experience 7+ years in customer experience, market, or related research, with demonstrated experience independently leading complex research initiatives with impactful outcomes. 3+ years of mentoring, coaching, or providing research direction to other researchers; prior formal people management experience preferred. Demonstrated formal training in research methodology, behavioral science, study design, and analysis. Bachelor’s degree in market research, Psychology, Cognitive Science, Human Centered Interaction (HCI), Human Factors, Sociology, Anthropology, or another research-intensive discipline with formal training in research methodology and design. Advanced degree (Master’s or Doctorate) preferred. Certification in market research, data analytics, or equivalent preferred. A portfolio demonstrating past work experience and deliverables (e.g., surveys, user study designs, research reports, etc.). Skills and Knowledge Advanced proficiency in qualitative quantitative methodologies, including survey design, in-depth interviewing, and other appropriate research approaches. Proficiency with survey and research platforms, such as Qualtrics, UserTesting, Medallia, and other similar tools. Working knowledge of statistical analysis and data interpretation, including descriptive and inferential statistical techniques. Experience working with data analysis and visualization tools, such as Excel, Tableau, SPSS, SAS, Jamovi, R, Python, etc. Experience synthesizing and analyzing qualitative and quantitative datasets to identify patterns and generate actionable insights. Experience conducting or strong familiarity with Bayesian statistics. Familiarity with collaboration tools such as Mural, Miro, or similar platforms. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Salary Range* $119,100 - 186,560 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: Affiliated Companies: AmerisourceBergen Services Corporation

Customer experience research
Qualitative research
Quantitative research
Research strategy
Behavioral science
Data analysis
Survey design
User testing
Statistical analysis
Data visualization
Stakeholder management
Mentorship
Product strategy
Bayesian statistics
Storytelling
Direct Apply
Posted 5 days ago
Cencora

Customer Experience Research Lead

CencoraAnywhereFull-time
View Job
Compensation$70K - 120K a year

Lead complex research initiatives to inform business and product strategy while mentoring researchers and establishing best practices. | 7+ years in customer experience or market research with strong qualitative and quantitative skills and a bachelor's degree, advanced degree preferred. | Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Cencora is shaping the future of healthcare by providing solutions that enable better access to medical care. We are looking for an innovative Customer Experience (CX) Research Lead to join our growing Research and Insights Practice. We're seeking a highly collaborative, thoughtful, and creative researcher to lead complex research initiatives, shape research strategy, and translate customer insights into actionable business, experience, and product decisions. Reporting to the Director of Insights and Intelligence and partnering closely with members of the CX Strategy Team, this role will develop a deep understanding of our customers and ensure their needs, behaviors and experiences inform priorities across the enterprise. The CX Research Lead will serve as a senior research practitioner and team lead, independently leading high-impact research, while guiding, developing, and overseeing the work of other researchers. This individual will help maintain research standards, elevate the quality and strategic impact of the team’s work, and foster partnerships with stakeholders across product, strategy, marketing, and other business functions. This role provides the unique opportunity to influence product, experience, and business strategy within a Fortune 10 organization and help advance the maturity and impact of customer research across Cencora. About You Experienced customer experience (CX) researcher or research professional with deep expertise in both qualitative and quantitative methodologies. You bring a strong foundation in research design, behavioral science, and data-driven analysis, applying rigorous research practices to solve complex business and customer challenges in fast-paced environments. Skilled communicator who excels at building trusted relationships across stakeholders and translating research insights into clear, actionable recommendations. Comfortable navigating ambiguity, you can see the bigger picture and identify opportunities where research can drive meaningful customer impact and business value. Passionate about advancing the discipline of research through collaboration, coaching, and mentorship, helping others grow while elevating the quality and influence of research across the organization. You continuously look for ways to improve research tools, processes, and methodologies to increase effectiveness, scalability, and impact. Most importantly, you are confident communicating complex findings to senior leaders and executive audiences, influencing strategic decisions through compelling storytelling and evidence-based insights. Responsibilities Lead complex, high-impact research initiatives, end-to-end, from defining business questions and research strategy through execution, synthesis, storytelling, and activation of insights. Develop strategic research plans and roadmaps in partnership with business and product leaders, identifying where research can have the greatest impact on customer experience and business outcomes. Serve as a trusted research advisor to cross-functional partners, helping to translate ambiguous business challenges into clear research questions and evidence-based decisions. Establish and champion research best practices, standards, and frameworks that maintain consistency, quality, and build scalability of research across the organization. Conduct and oversee a broad range of quantitative, qualitative, and mixed-methods research, spanning generative, exploratory, and strategic research. Synthesize insights across studies and data sources to identify broader customer needs, experience gaps, emerging trends, strategic opportunities. Translate research findings into clear, compelling narratives and recommendations for senior leaders. Provide day-to-day leadership to researchers, including research direction, prioritization, coaching, feedback, and development. As the function grows, assume formal people leadership responsibilities, including management and development of direct reports. Contribute to the continued development of Cencora’s research practice and culture of customer-centered, evidence-based decision-making. Education and Work Experience 7+ years in customer experience, market, or related research, with demonstrated experience independently leading complex research initiatives with impactful outcomes. 3+ years of mentoring, coaching, or providing research direction to other researchers; prior formal people management experience preferred. Demonstrated formal training in research methodology, behavioral science, study design, and analysis. Bachelor’s degree in market research, Psychology, Cognitive Science, Human Centered Interaction (HCI), Human Factors, Sociology, Anthropology, or another research-intensive discipline with formal training in research methodology and design. Advanced degree (Master’s or Doctorate) preferred. Certification in market research, data analytics, or equivalent preferred. A portfolio demonstrating past work experience and deliverables (e.g., surveys, user study designs, research reports, etc.). Skills and Knowledge Advanced proficiency in qualitative quantitative methodologies, including survey design, in-depth interviewing, and other appropriate research approaches. Proficiency with survey and research platforms, such as Qualtrics, UserTesting, Medallia, and other similar tools. Working knowledge of statistical analysis and data interpretation, including descriptive and inferential statistical techniques. Experience working with data analysis and visualization tools, such as Excel, SPSS, SAS, Jamovi, R, Python, etc. Experience synthesizing and analyzing qualitative and quantitative datasets to identify patterns and generate actionable insights. Experience conducting or strong familiarity with Bayesian statistics. Familiarity with collaboration tools such as Mural, Miro, or similar platforms. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Salary Range* $94,500 - 148,060 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: Affiliated Companies: AmerisourceBergen Services Corporation

Customer experience research
Qualitative research
Quantitative research
Direct Apply
Posted 7 days ago
Cencora

Senior Director, Brand Management & Engagement

CencoraAnywhereFull-time
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Compensation$85K - 150K a year

Develop and execute brand strategies while overseeing customer engagement and onboarding to ensure consistent brand value delivery. | Bachelor's degree required with master's preferred and 7+ years progressive experience in brand management or marketing strategy in healthcare, retail, or technology. | Job Details The Senior Director, Brand Management and Engagement is responsible for developing and executing the brand strategy for Good Neighbor Pharmacy (GNP) and Elevate while overseeing customer engagement and onboarding. Reporting to the NVP, Solution Delivery, Practice Management & Advocacy, this role ensures customers experience the value proposition consistently throughout the customer lifecycle – from prospect and new customer onboarding through long-term engagement and advocacy. The role serves as a strategic bridge between customer needs, brand promise, and business growth, ensuring every customer interaction strengthens loyalty, adoption, and trust. This leader directly oversees the Director of Consumer Marketing & Brand Management and Sr. Manager of Program Membership, ensuring consumer marketing, brand standards, brand stewardship, and membership onboarding activities for GNP and Elevate are integrated into commercialization plans and measured for impact. Primary Duties and Responsibilities: Brand Strategy and Stewardship Lead the development and execution of brand strategy for Good Neighbor Pharmacy and Elevate, ensuring each brand remains trusted, differentiated, and aligned to customer needs, market dynamics, and business priorities. Translate brand strategy into clear positioning, messaging, brand standards, and market-facing narratives that reinforce the value proposition across all customer and consumer touchpoints. Ensure brand governance, stewardship, and standards are consistently applied across commercialization, marketing, onboarding, engagement, and customer-facing communications. Guide the evolution of customer-facing brand value statements and messaging frameworks to clearly communicate program benefits, strengthen market perception, and support growth. Customer Engagement, Onboarding, and Lifecycle Experience Oversee customer engagement and onboarding strategies to ensure customers experience the brand promise consistently from prospect and new customer onboarding through long-term engagement and advocacy. Partner with cross-functional teams to design and optimize customer journeys that improve satisfaction, retention, and loyalty across the customer lifecycle. Ensure onboarding and engagement approaches effectively connect solution value, brand promise, and customer outcomes. Brand Performance Measurement & Competitive Intelligence Establish and manage a framework for tracking brand maturity and performance across relevant customer segments; define and monitor brand health KPIs. Oversee marketplace research and customer insight initiatives to understand customer behaviors, perceptions, market trends, and brand engagement drivers; translate findings into actionable recommendations. Lead a competitive intelligence program that monitors competitor activities and informs brand strategy and positioning decisions. Team Leadership and Organizational Alignment Provide strategic leadership and direction ensuring priorities, execution, and measurement are aligned. Foster strong collaboration across direct and cross-functional teams to create a unified approach to brand management, customer engagement, and market activation. Build a high-performing team culture focused on strategic thinking, executional excellence, accountability, and continuous improvement. Experience and Educational Requirements: Bachelor's degree in business administration, marketing, or a related field, or equivalent experience required. Master's degree in business administration, marketing, or a related field, or equivalent experience preferred. 7+ years of progressive experience in brand management, marketing strategy, or related roles within healthcare/pharmacy services, retail/franchise environments, or technology-enabled services. Demonstrated experience launching and scaling offerings under defined brand architectures, with strong command of positioning, messaging, and integrated communications. Proven ability to build and operate brand performance measurement and competitive intelligence programs; strong analytical and storytelling capability. Strong people leadership and cross-functional influence skills. Complies with all appropriate policies, procedures, safety rules and regulations; performs other related duties as assigned. Schedule Full time Salary Range* $141,600 - 283,250 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massacusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Brand strategy
Customer engagement
Marketing strategy
Direct Apply
Posted 14 days ago
Cencora

Group Product Owner, Solution Innovation & Design

CencoraAnywhereFull-time
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Compensation$80K - 130K a year

Define vision and strategy for product group focused on rapid solution innovation, lead cross-functional teams, and manage pilot transitions into product roadmaps. | Bachelor's degree plus 8+ years in product management, solution development, or innovation with strong agile delivery and leadership skills required. | Job Details The Group Product Owner – Solution Innovation is responsible for defining the long-term vision, strategy, and execution priorities for a product group focused on rapid solution innovation for Community Pharmacy Solutions (CPS). Reporting to the VP, Solution Development and Innovation, this role owns the innovation backlog and sets priorities for a high-velocity Solution Innovation team that supports net-new solution incubation, targeted enhancements to existing solutions, and digital marketing enablement capabilities that support pharmacy growth and customer engagement. This role also provides oversight and strategic alignment for the digital marketing enablement function led by the Director – Digital Marketing Enablement. This includes ensuring that digital marketing tools, pharmacy-facing digital platforms, vendor-enabled marketing capabilities, digital analytics, Google advertising and listing capabilities, MyGNP digital properties, CRM-enabled workflows, and related customer engagement platforms are aligned to CPS product development and innovation priorities. The GPO ensures innovation work is customer-centered, aligned to CPS strategy, and delivered through disciplined product management practices. The role partners with peer Group Product Owners and cross-functional stakeholders to translate market problems into validated opportunities, execute proof-of-concepts and pilots, coordinate digital solution experimentation, and move successful innovations into formal product roadmaps for commercialization and adoption. Primary Duties and Responsibilities Innovation Strategy, Pipeline, and Prioritization Define and drive the innovation strategy, business plan, and growth themes for the Solution Innovation product group aligned to CPS objectives. Maintain and prioritize an innovation backlog of ideas, prototypes, digital capabilities, and enhancements; make trade-off decisions based on customer value, feasibility, strategic impact, and readiness to scale. Continuously evaluate and quantify market demand, define opportunities, and identify product/market fit for innovation concepts across CPS solutions and digital marketing enablement capabilities. Ensure the digital marketing enablement roadmap and associated platform priorities are integrated into the broader Solution Innovation pipeline where they support CPS growth, customer engagement, and pharmacy enablement. Oversight of Digital Marketing Enablement Provide strategic oversight to the Director – Digital Marketing Enablement and their team to ensure digital marketing tools, vendor capabilities, customer-facing digital properties, platform enhancements, and digital analytics support CPS strategy and innovation priorities. Ensure digital marketing enablement work—including Google advertising, Google Business Profiles, My GNP Mobile app, MyGNP.com, social media enablement, Salesforce-enabled workflows, analytics, vendor management, and product marketing—is aligned to CPS product development and innovation processes. Guide prioritization of digital marketing enhancement requests, platform capabilities, pilots, and customer experience improvements so they are evaluated through a consistent product and innovation lens. Ensure digital marketing enablement capabilities provide actionable insights, scalable customer engagement tools, and reliable inputs into broader CPS solution development and commercialization planning. Solution Discovery, Prototyping, and Proof of Concept Lead discovery to translate customer needs, digital engagement opportunities, and market problems into use cases, hypotheses, requirements, and minimum viable experiments. Direct execution of proof-of-concepts, beta tests, digital pilots, and prototypes through the Solution Innovation developer pod and digital marketing enablement team where applicable. Establish measurable success criteria for experiments and pilots; recommend whether to stop, iterate, scale, or transition work into the appropriate product or platform roadmap. Ensure lessons learned from digital marketing pilots, customer utilization patterns, analytics, and vendor-enabled capabilities inform the broader product development and innovation process. Product Ownership and Agile Delivery Lead end-to-end success of innovation capabilities from requirements definition through design, development, launch authorization, and post-launch analysis. Partner with UX/design, digital marketing enablement, commercial, product, and operations teams to ensure voice of customer informs requirements and solution designs. Ensure the Solution Innovation pod and digital enablement delivery teams operate with clear requirements, user stories, acceptance criteria, release plans, and measurable outcomes. Identify and manage interdependencies, resource conflicts, platform constraints, vendor dependencies, and risks; develop mitigation plans and manage issue resolution. Team Leadership and Operating Model Set priorities, sprint goals, and deliverable expectations for the Solution Innovation developer pod and ensure appropriate alignment with the Director – Digital Marketing Enablement and their team. Create clear operating rhythms between innovation development, digital marketing enablement, product teams, commercialization, brand, and solution enablement stakeholders. Establish sustainable processes and lightweight standards for rapid innovation, including documentation, privacy/security considerations, reusability, compliance review, vendor evaluation, and transition-to-scale artifacts. Foster a culture of continuous testing and learning, encouraging smart risk-taking, customer-centered design, and iterative delivery. Cross-Functional Collaboration and Transition to Scale Partner closely with other Group Product Owners to provide innovation capacity, prototyping support, and digital enablement insight for their domains. Coordinate with Commercialization, Brand Management, Engagement, Solution Enablement, and Adoption leaders to ensure validated innovations transition with clear positioning, launch readiness inputs, training considerations, and adoption plans. Develop and require transition artifacts such as problem statements, VOC insights, business case assumptions, pilot results, technical approach, vendor implications, digital analytics, and support model requirements. Ensure digital marketing enablement initiatives that move beyond experimentation are transitioned into clear ownership, support, operating processes, and measurable performance management. Portfolio Health, Metrics, and Performance Define and track innovation KPIs including throughput, concept-to-prototype cycle time, experiment success rate, adoption indicators, digital engagement metrics, and business value impact. Monitor health of the innovation portfolio including adoption, customer value, technical and operational performance, quality, financial impacts, and digital enablement performance. Provide regular updates to leadership on innovation and digital enablement progress and recommend adjustments to priorities, pace, resourcing, or governance. Use digital marketing analytics, customer utilization, field feedback, and vendor performance reporting to identify opportunities for new products, enhancements, pilots, and customer engagement improvements. Compliance and Other Ensure all innovation and digital enablement work complies with applicable policies, procedures, privacy, security, accessibility, and relevant legal/regulatory standards. Performs related duties as assigned. Experience and Educational Requirements: Bachelor’s degree required; advanced degree preferred. 8+ years of experience in product management, solution development, innovation, digital enablement, marketing technology, healthcare, pharmacy, or technology-enabled services. Demonstrated experience leading proof-of-concepts, pilots, beta testing, rapid iteration, or digital platform enhancements within a product or agile delivery environment. Experience overseeing or partnering closely with digital marketing, marketing technology, analytics, vendor management, or customer engagement platform teams preferred. Experience leading small, high-velocity technical teams and cross-functional teams, including offshore or vendor-supported resources, preferred. Minimum Skills, Knowledge, and Ability Requirements Strong product management discipline, including product vision, roadmap management, backlog prioritization, requirements definition, and outcome measurement. Strong understanding of innovation methods, rapid experimentation, proof-of-concept design, pilot governance, and transition-to-scale practices. Ability to translate customer problems, digital engagement needs, and market opportunities into clear product requirements and prioritized execution plans. Strong cross-functional leadership skills with ability to influence product, technology, marketing, commercialization, operations, vendor, and executive stakeholders. Ability to evaluate customer value, technical feasibility, operational readiness, financial impact, and strategic fit when prioritizing innovation work. Strong written and verbal communication skills with the ability to synthesize complex concepts into executive-ready recommendations. Strong analytical skills and ability to use KPIs, VOC, digital analytics, adoption data, and financial indicators to guide decisions. Knowledge of pharmacy services, digital marketing enablement, customer engagement platforms, and healthcare technology preferred. Schedule Full time Salary Range* $141,600 - 283,250 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massacusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Product management
Innovation strategy
Agile delivery
Digital marketing enablement
Backlog prioritization
Direct Apply
Posted 14 days ago
Cencora

Lead Engineer, Full-Stack Engineering

CencoraAnywhereFull-time
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Compensation$90K - 140K a year

Lead full-stack engineering to deliver scalable solutions, mentor team members, and improve technical standards. | Bachelor's degree and 6+ years software or systems engineering experience, with preferred advanced degrees and certifications. | Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Leads advanced full-stack engineering methods, frameworks, and standards to deliver complex end-to-end solutions across multiple initiatives, ensuring reliability, scalability, performance, and alignment to domain priorities. Analyzes full-stack application requirements, front-end and back-end capabilities, internal and external drivers, constraints, and tradeoffs to shape solution approaches and support decisions with significant implications for delivery, risk, and performance. Communicates complex architectural options, API design decisions, database considerations, sequencing decisions, operating constraints, and recommendations to cross-functional stakeholders, including external parties such as vendors or partners when needed. Guides key full-stack engineering areas or capability components by organizing work with limited oversight, driving consistent execution, and supporting aligned delivery across connected teams and programs. Improves full-stack engineering processes, development practices, and technical standards through automation, reusable patterns, CI/CD pipelines, API standards, and operating methods that increase delivery effectiveness and reduce rework. Builds team capability by mentoring full-stack engineers across levels, providing technical guidance to emerging leaders, and strengthening consistency through code reviews, documentation, and knowledge sharing. Monitors domain-level application outcomes, delivery risks, performance signals, and integration health to identify issues early, inform corrective actions, and sustain progress across multiple complex initiatives. Bachelor’s degree in computer science, software engineering, systems engineering, information technology, or a related field, or equivalent experience required. Master’s degree in computer science, software engineering, systems engineering, information technology, or a related field, or equivalent experience preferred. 6+ years of experience in software engineering, systems engineering, or a related field required. Certification in cloud platforms, systems architecture, Agile, DevOps preferred. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Salary Range* $93,500 - 187,000 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: Affiliated Companies: MWI Veterinary Supply Company

API design
System architecture
Full-stack engineering
Direct Apply
Posted 20 days ago
Cencora

Principal Engineer, Software Engineering – eCommerce Applications

CencoraAnywhereFull-time
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Compensation$120K - 160K a year

Lead technical strategy and execution for eCommerce applications including architecture, development, and team mentorship. | Requires 10+ years software engineering experience including senior leadership roles, strong hands-on skills in eCommerce platforms, cloud, and modern development practices. | Job Description: • Serve as the senior technical leader for eCommerce and portal application engineering initiatives • Drive engineering strategy and technical execution for customer-facing and partner-facing digital platforms • Translate architectural direction into implementable engineering solutions and development standards • Lead complex technical design decisions across applications, services, APIs, and integrations • Lead the design and development of modern eCommerce and portal applications • Support modernization of legacy systems into cloud-enabled, API-driven, and service-oriented architectures • Build and guide implementation of user account management, product catalog and search, shopping cart and checkout, order placement and history, self-service features, content and document access, and notifications • Establish and enforce software engineering best practices, coding standards, and secure development principles • Lead code reviews, design reviews, and technical walkthroughs • Champion automated testing, performance testing, observability, CI/CD, DevSecOps, and infrastructure-as-code practices • Lead integrations with ERP, CRM, identity and access management, product information management, content management, payment, order management, analytics, and reporting platforms • Drive API design standards and event-based integration patterns • Ensure performance, scalability, security, availability, reliability, recoverability, and operational supportability • Support production readiness, incident response, root cause analysis, monitoring, logging, alerting, and continuous improvement • Mentor senior and mid-level engineers and contribute to technical hiring, onboarding, and talent development • Partner with product owners, UX, architecture, QA, DevOps, cybersecurity, infrastructure, and business teams • Facilitate alignment across multiple scrum teams and communicate technical tradeoffs, risks, and recommendations Requirements: • Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field • Typically 10+ years of experience in software engineering, with significant experience in enterprise application development • 3+ years in a staff, principal, lead, or equivalent senior technical role • Strong hands-on experience building and supporting large-scale eCommerce, portal, or other customer-facing web applications • Deep knowledge of microservices, RESTful APIs, event-driven architecture, distributed systems, and domain-driven design • Strong proficiency in one or more of Java, C#, JavaScript / TypeScript, or Python • Experience with front-end frameworks and modern web application architecture • Experience with Azure, AWS, or Google Cloud • Experience with CI/CD pipelines, automated testing, source control, and DevSecOps practices • Strong understanding of security, authentication, authorization, and data protection • Excellent problem-solving, collaboration, and communication skills Benefits: • Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

API design
Microservices architecture
JavaScript
TypeScript
RESTful APIs
Verified Source
Posted 29 days ago
Cencora

Director, Service Design, Healthcare Practice Operations & Innovation

CencoraAnywhereFull-time
View Job
Compensation$85K - 130K a year

Lead operational innovation initiatives by mapping systems, conducting research, and designing solutions to improve healthcare experiences. | 8-10+ years in service design or CX strategy with human-centered design expertise and healthcare operations experience, plus a bachelor's degree. | Job Details About the Role Cencora is seeking an experienced service designer with healthcare operations experience to help drive operational innovation across the practices within its Management Services Organizations (MSOs). This is a newly created, high-visibility role, and you will partner directly with MSO leadership, practice physicians, and Cencora’s MSO Platform team to design solutions to complex operational challenges. Your work will help advance community-based healthcare across the country, making care more accessible and accelerating the delivery of new clinical therapies to patients. The range of initiatives you will support is diverse and could include topics such as introducing new clinical therapies, customer and patient experience, revenue cycle management, patient retention, and staffing models. Work will span across different clinical specialties, currently including oncology and retina. All work will be deeply collaborative, ensuring solutions are grounded in clinician and patient needs, economically viable, and scalable across practices. This is an operational and design role, not a clinical or clinical-research position — you will help shape how care is delivered and experienced operationally, in collaboration with clinical leadership. This is a lead level position that is part of a new and growing team. You will be expected to independently scope, plan, and execute engagements without close day-to-day supervision. Comfort and experience leading human-centered design engagements and interacting with senior leadership are critical for success. What You'll Do Partner with Cencora and MSO leadership — including senior executives — to prioritize and scope operational innovation initiatives. Independently plan and execute complex, sometimes ambiguous engagements end to end, from discovery through delivery, with minimal oversight. Map complex operational systems across clinical practices and MSOs to surface dependencies, root causes, and improvement opportunities. Conduct qualitative and quantitative research, including current-state journey mapping of patient, physician, and staff experiences to identify pain points and surface opportunities. Synthesize complex information into clear findings and recommendations. Ideate and explore possible solutions, including market scans of existing solutions as well as first principles ideation. Visualize, test, and refine concepts through diverse means of prototyping, gathering stakeholder feedback, evaluating off-the-shelf solutions, and using solution evaluation frameworks. Partner with platform, operations, technology, and clinical practice stakeholders, including designing and facilitating cross-functional workshops and working sessions. Build and deliver clear, persuasive presentations and other deliverables that communicate findings, solutions, and plans. Develop playbooks and toolkits that support scaled communication, adoption, and implementation of solutions across MSOs and practices. Maintain a shared repository of research findings, journey maps, and service blueprints to preserve institutional knowledge as the function grows. Help define the practices, tools, and standards for the brand-new practice support and operational innovation capability at Cencora. What You'll Bring 8–10+ years of experience in service design, experience design, CX strategy, or a related discipline. Demonstrated ability to independently scope and lead complex, ambiguous design engagements without close supervision. Deep, hands-on expertise in human-centered design methodology, design strategy, systems/ecosystem mapping, journey mapping, and related service design methods. Experience in healthcare operations — preferably physician practice management, medical groups, health systems, MSOs, or pharmacy — sufficient to engage credibly with clinical and practice leadership from day one. Strong workshop facilitation skills, including experience facilitating senior executives and other high-level stakeholders. Excellent research and synthesis skills, able to turn complex information into clear insight. Fluency in technology’s role in operations, and experience with tech vendor/solution selection. Business acumen to understand basic business financials and evaluate the economic viability of solutions, in partnership with the finance team. Excellent written, visual, and verbal communication skills, with the presence and polish to influence senior executive audiences. Comfort and flexibility working across varied problem domains (operations, patient/customer experience, retention, therapy launch, etc.). Willingness to travel regularly to MSO and practice sites. Bachelor’s degree in a relevant field or equivalent practical experience. Preferred Additional Qualifications Strong visual design skills, with the ability to produce concept visuals and also polished, presentation-ready visual deliverables. Prior experience mentoring, leading, or managing designers or researchers. Familiarity with revenue cycle management, patient access, or therapy commercialization. Schedule Full time Salary Range* $110,500 - 220,990 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massacusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Service design
Human-centered design
Strategic planning
Direct Apply
Posted about 1 month ago
Cencora

Director, Service Design – Healthcare Practice Operations & Innovation

CencoraAnywhereFull-time
View Job
Compensation$90K - 140K a year

Lead operational innovation initiatives through research, journey mapping, and stakeholder engagement in healthcare settings. | Requires 8-10+ years in service design or related fields with healthcare operations experience and strong facilitation and research skills. | Job Description: • Partner with Cencora and MSO leadership, including senior executives, to prioritize and scope operational innovation initiatives • Independently plan and execute complex engagements end to end, from discovery through delivery • Map operational systems across clinical practices and MSOs to identify dependencies, root causes, and improvement opportunities • Conduct qualitative and quantitative research, including journey mapping of patient, physician, and staff experiences • Synthesize complex information into findings and recommendations • Ideate and explore solutions, including market scans and first-principles ideation • Visualize, test, and refine concepts through prototyping, stakeholder feedback, solution evaluation, and off-the-shelf solution assessment • Partner with platform, operations, technology, and clinical practice stakeholders • Design and facilitate cross-functional workshops and working sessions • Build and deliver presentations and deliverables communicating findings, solutions, and plans • Develop playbooks and toolkits supporting scaled communication, adoption, and implementation across MSOs and practices • Maintain a repository of research findings, journey maps, and service blueprints • Help define practices, tools, and standards for Cencora's practice support and operational innovation capability Requirements: • 8–10+ years of experience in service design, experience design, CX strategy, or a related discipline • Ability to independently scope and lead complex, ambiguous design engagements without close supervision • Deep hands-on expertise in human-centered design methodology, design strategy, systems/ecosystem mapping, journey mapping, and related service design methods • Healthcare operations experience, preferably in physician practice management, medical groups, health systems, MSOs, or pharmacy • Strong workshop facilitation skills, including facilitating senior executives and high-level stakeholders • Excellent research and synthesis skills • Fluency in technology's role in operations and experience with technology vendor/solution selection • Business acumen to understand basic business financials and evaluate solution economic viability • Excellent written, visual, and verbal communication skills • Comfort and flexibility across varied problem domains • Willingness to travel regularly to MSO and practice sites • Bachelor's degree in a relevant field or equivalent practical experience • Strong visual design skills preferred • Prior experience mentoring, leading, or managing designers or researchers preferred • Familiarity with revenue cycle management, patient access, or therapy commercialization preferred Benefits: • Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

consumer insights
new product development
qualitative and quantitative research
Verified Source
Posted about 1 month ago
Cencora

Senior Director, Corporate Strategy & Development (Remote)

CencoraAnywhereFull-time
View Job
Compensation$120K - 180K a year

Lead corporate strategy execution and identify growth opportunities through M&A and partnerships. | Bachelor's degree with 10+ years in corporate strategy or related fields, strong analytical and leadership skills. | Job Details The best consultants don't just solve problems — they find them. They see around corners, synthesize complexity into clarity, and know that the most valuable insight is the one nobody else has asked for yet. If that's how you think, this role was built for you. Cencora — a Fortune 10, globally integrated pharmaceutical and healthcare solutions organization — is looking for a Senior Director, Corporate Strategy & Market Development to help define what the company becomes next. This is not a role where strategy gets handed down from above. This is where strategy gets made. Reporting directly to the Vice President, Corporate Strategy, you will operate at the highest levels of the enterprise — partnering with C-suite and senior leaders to shape long-term direction, evaluate transformative growth opportunities, and turn market intelligence into decisive action. For a consultant ready to move from advising from the outside to owning outcomes from the inside, this is a rare and compelling next step. Why this role, why now? Enterprise Stakes. Cencora operates at the center of one of the most dynamic and consequential industries in the world. The strategic decisions made here affect patients, providers, and partners at a global scale. True Seat at the Table. This is a highly visible role with direct access to executive leadership — your recommendations will influence real investment decisions, not just slide decks. Breadth and Depth. From M&A evaluation and market entry to cross-functional transformation and innovation strategy, the scope of this role mirrors the best engagements in consulting — except you see them through. Built for Builders. Cencora is evolving rapidly. This role exists because the organization needs someone who can think expansively and execute with rigor. What You’ll Do: ◆ Shape Enterprise Strategy Partner with senior leadership to define and continuously sharpen corporate strategy and long-term priorities Lead strategic planning cycles that connect enterprise goals with market realities and emerging industry shifts Drive development of initiatives that build durable competitive advantage ◆ Identify and Unlock Growth Opportunities Lead evaluation of new business opportunities, strategic partnerships, acquisitions, and divestitures Own development of rigorous, compelling business cases — assessing strategic fit, financial viability, and execution risk Advise senior leadership on investment prioritization, ensuring capital and focus align with long-term direction ◆ Deliver Market and Competitive Intelligence Conduct deep market research and synthesize competitive, customer, and industry signals Translate complex, ambiguous data into clear, actionable recommendations for executive audiences Anticipate disruption before it arrives and help position the organization to respond decisively ◆ Lead Cross-Functional Strategic Initiatives Drive high-priority initiatives from concept through execution, partnering across business units and functions Establish governance structures, KPIs, and accountability frameworks that keep initiatives on track Serve as a connector — aligning stakeholders, resolving tensions, and maintaining momentum ◆ Champion Innovation and Transformation Bring fresh thinking and new frameworks to complex, ambiguous business challenges Support change management efforts that enable strategic initiatives to land and scale Help build an organizational culture that prizes curiosity, agility, and continuous improvement ◆ Influence and Build Strategic Relationships Cultivate relationships with senior internal leaders, external partners, and industry stakeholders Act as a trusted advisor — connecting priorities, people, and ideas to drive alignment and results Communicate with credibility and conviction in front of executive and board-level audiences ◆ Manage Strategic Investments Oversee budgets and resource planning for strategic projects Ensure investments deliver measurable financial and strategic outcomes with clear accountability What You Will Bring: Bachelor's degree in Business Administration, Finance, or a related field required; MBA or advanced degree strongly preferred 10+ years of experience in corporate strategy, corporate development, market development, or a related field Prior experience in management consulting, investment banking, or corporate development — you know how to structure a problem, build a compelling narrative, and influence without authority Exceptional analytical and strategic thinking skills — you turn complexity into insight and insight into action Proven success leading cross-functional initiatives and advising senior leaders in complex, matrixed organizations Executive-level communication skills — written, verbal, and everything in between Ability to zoom out to the enterprise view and zoom in to drive execution — often in the same week Healthcare or pharmaceutical industry experience is a plus, not a prerequisite — intellectual curiosity and learning agility matter more Willingness to travel up to 30% Who Thrives Here: This role is ideal for a senior consultant or corporate strategy leader who: Is energized by ambiguity and complexity, not slowed down by it Wants to own the outcome, not just the recommendation Is ready to build deep institutional knowledge and long-term influence Sees healthcare and pharma as one of the most important strategic landscapes to work in Wants the kind of impact that lasts beyond the engagement The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 75% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise. Schedule Full time Salary Range* $141,600 - 283,250 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massacusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Corporate Strategy
Market Research
Cross-functional Leadership
Direct Apply
Posted 2 months ago
Cencora

Senior Manager, Technology Category Management

CencoraAnywhereFull-time
View Job
Compensation$85K - 120K a year

Lead technology category strategies, manage teams and stakeholders, and drive cost savings through data insights. | Bachelor's degree, 7+ years in sourcing/procurement, preferably with a Master's and certifications. | Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Reporting to the VP, Global Data & Tech Sourcing, the Senior Manager, Technology Category Management will serve as owner for assigned spend and Mergers, Acquisitions, and Divestitures (MA&D) activities, driving the development and execution of all category strategies. This is a critical role to identify value for the organization working with business stakeholders to execute defined category strategies. Provides overall direction and coaching to team members supporting the same commodity. PRIMARY DUTIES AND RESPONSIBILITIES: Coordinates with Sourcing & Corporate Program Managers in the development and execution of category strategies, and the identification of opportunities for continuous improvement and cost savings Fosters deep stakeholder relationships by connecting with internal stakeholders and providing regular updates to senior leadership on category performance and initiatives Provides oversight of the specific indirect spend category ensuring effective management and alignment with organizational objectives Provides guidance to team on the negotiation of contracts, establishment of sourcing relationships, ongoing operational efficiencies, and management of programs. Guides the comprehensive analysis of category performance metrics, leveraging data-driven insights to identify strategic opportunities and drive continuous improvement Develops the annual category plan and budget for the specific category, aligning with organizational goals and priorities Conducts meetings regularly to discuss progress, address challenges, and foster collaboration across category management functions Evaluates the performance of team members periodically, providing constructive feedback and support for professional development Maintains a comprehensive and up-to-date understanding of market trends, emerging technologies, and vendor capabilities within the category to inform strategic decision-making Engages with internal stakeholders regularly to provide updates on category performance, collaborate on sourcing strategies and initiatives, and solicit feedback for improvement Reviews and update category management policies and procedures to ensure alignment with industry best practices and organizational requirements Identifies opportunities for cost savings and process improvement, driving efficiency and effectiveness in procurement operations Is the primary point of contact with the business and vendors, developing deep stakeholder relationships Manages the specific indirect spend category within the overall procurement strategy, ensuring alignment with organizational goals including sustainability Supports the Category Director in stakeholder engagement activities and relationship management, fostering innovation, collaboration, and alignment across functions Contributes to the development of the annual category plan and budget, aligning category strategies with overall objectives and organizational priorities Supports development of the five-year strategy and long-range plan including achievement of goals Supports corporate initiatives, M&A, and Divestiture projects, including due diligence, identification of synergies, and post-acquisition integration Leverages spend data analysis to identify cost-saving opportunities and drive efficiency in procurement operations Leads contract processes end-to-end for select contracts with support from the Sourcing Managers Provides support to the Sourcing Manager when needed in case of contractual complexities Collaborates with Country Leads and Procurement Managers in the Regional Sourcing team for category global strategies Bachelor's degree in business administration, economics, supply chain, or equivalent experience required. Master's degree in business administration, economics, supply chain, or equivalent experience preferred. 7+ years of experience in sourcing and procurement with emphasis on indirect categories and/or transportation logistics required. 3+ years of experience in a management capacity preferred. Certified Professional in Supply Management® (CPSM), Certified International Supply Chain Professional (CIPS), APICS Certified Supply Chain Professional (CSCP) or equivalent preferred. Demonstrates category expertise in indirect road freight sourcing, carrier markets, and cost-to-serve economics for consumer products networks. Applies advanced RFx design, negotiation strategies, and contract governance to secure capacity, service levels, and total-cost outcomes. Analyzes lane-level demand, rate benchmarks, and operational KPIs to model scenarios, forecast savings, and drive SLA adherence. Leads cross-functional teams and suppliers to align quarterly plans, resolve dependencies early, and enforce clear handoffs and service agreements. Standardizes processes, controls, and risk/issue management to scale improvements with defined benefits, compliance, and performance signals. Makes independent resourcing and delivery decisions while balancing quarterly targets with mid-term capability building and process maturity. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Salary Range* $93,500 - 187,000 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: Affiliated Companies: AmerisourceBergen Services Corporation Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes. If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com

Category Management
Strategic Sourcing
Contract Negotiation
Direct Apply
Posted 2 months ago
Cencora

Lead Engineer, Full-Stack Engineering

CencoraAnywhereFull-time
View Job
Compensation$70K - 120K a year

Lead full-stack engineering to deliver scalable solutions and mentor engineers. | Bachelor's in CS or related field and 6+ years experience required; Master's and certifications preferred. | Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Leads advanced full-stack engineering methods, frameworks, and standards to deliver complex end-to-end solutions across multiple initiatives, ensuring reliability, scalability, performance, and alignment to domain priorities. Analyzes full-stack application requirements, front-end and back-end capabilities, internal and external drivers, constraints, and tradeoffs to shape solution approaches and support decisions with significant implications for delivery, risk, and performance. Communicates complex architectural options, API design decisions, database considerations, sequencing decisions, operating constraints, and recommendations to cross-functional stakeholders, including external parties such as vendors or partners when needed. Guides key full-stack engineering areas or capability components by organizing work with limited oversight, driving consistent execution, and supporting aligned delivery across connected teams and programs. Improves full-stack engineering processes, development practices, and technical standards through automation, reusable patterns, CI/CD pipelines, API standards, and operating methods that increase delivery effectiveness and reduce rework. Builds team capability by mentoring full-stack engineers across levels, providing technical guidance to emerging leaders, and strengthening consistency through code reviews, documentation, and knowledge sharing. Monitors domain-level application outcomes, delivery risks, performance signals, and integration health to identify issues early, inform corrective actions, and sustain progress across multiple complex initiatives. Bachelor’s degree in computer science, software engineering, systems engineering, information technology, or a related field, or equivalent experience required. Master’s degree in computer science, software engineering, systems engineering, information technology, or a related field, or equivalent experience preferred. 6+ years of experience in software engineering, systems engineering, or a related field required. Certification in cloud platforms, systems architecture, Agile, DevOps preferred. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Salary Range* $93,500 - 187,000 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: Affiliated Companies: MWI Veterinary Supply Company Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes. If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com

API Design
Systems Architecture
Mentoring
Direct Apply
Posted 2 months ago
Cencora

Senior Director, Corporate Strategy & Development (Remote)

CencoraAnywhereFull-time
View Job
Compensation$120K - 180K a year

Lead corporate strategy development and evaluate business opportunities to drive transformative growth. | Bachelor's degree with 10+ years in corporate strategy or related fields, strong analytical and leadership skills. | Job Details The best consultants don't just solve problems — they find them. They see around corners, synthesize complexity into clarity, and know that the most valuable insight is the one nobody else has asked for yet. If that's how you think, this role was built for you. Cencora — a Fortune 10, globally integrated pharmaceutical and healthcare solutions organization — is looking for a Senior Director, Corporate Strategy & Market Development to help define what the company becomes next. This is not a role where strategy gets handed down from above. This is where strategy gets made. Reporting directly to the Vice President, Corporate Strategy, you will operate at the highest levels of the enterprise — partnering with C-suite and senior leaders to shape long-term direction, evaluate transformative growth opportunities, and turn market intelligence into decisive action. For a consultant ready to move from advising from the outside to owning outcomes from the inside, this is a rare and compelling next step. Why this role, why now? Enterprise Stakes. Cencora operates at the center of one of the most dynamic and consequential industries in the world. The strategic decisions made here affect patients, providers, and partners at a global scale. True Seat at the Table. This is a highly visible role with direct access to executive leadership — your recommendations will influence real investment decisions, not just slide decks. Breadth and Depth. From M&A evaluation and market entry to cross-functional transformation and innovation strategy, the scope of this role mirrors the best engagements in consulting — except you see them through. Built for Builders. Cencora is evolving rapidly. This role exists because the organization needs someone who can think expansively and execute with rigor. What You’ll Do: ◆ Shape Enterprise Strategy Partner with senior leadership to define and continuously sharpen corporate strategy and long-term priorities Lead strategic planning cycles that connect enterprise goals with market realities and emerging industry shifts Drive development of initiatives that build durable competitive advantage ◆ Identify and Unlock Growth Opportunities Lead evaluation of new business opportunities, strategic partnerships, acquisitions, and divestitures Own development of rigorous, compelling business cases — assessing strategic fit, financial viability, and execution risk Advise senior leadership on investment prioritization, ensuring capital and focus align with long-term direction ◆ Deliver Market and Competitive Intelligence Conduct deep market research and synthesize competitive, customer, and industry signals Translate complex, ambiguous data into clear, actionable recommendations for executive audiences Anticipate disruption before it arrives and help position the organization to respond decisively ◆ Lead Cross-Functional Strategic Initiatives Drive high-priority initiatives from concept through execution, partnering across business units and functions Establish governance structures, KPIs, and accountability frameworks that keep initiatives on track Serve as a connector — aligning stakeholders, resolving tensions, and maintaining momentum ◆ Champion Innovation and Transformation Bring fresh thinking and new frameworks to complex, ambiguous business challenges Support change management efforts that enable strategic initiatives to land and scale Help build an organizational culture that prizes curiosity, agility, and continuous improvement ◆ Influence and Build Strategic Relationships Cultivate relationships with senior internal leaders, external partners, and industry stakeholders Act as a trusted advisor — connecting priorities, people, and ideas to drive alignment and results Communicate with credibility and conviction in front of executive and board-level audiences ◆ Manage Strategic Investments Oversee budgets and resource planning for strategic projects Ensure investments deliver measurable financial and strategic outcomes with clear accountability What You Will Bring: Bachelor's degree in Business Administration, Finance, or a related field required; MBA or advanced degree strongly preferred 10+ years of experience in corporate strategy, corporate development, market development, or a related field Prior experience in management consulting, investment banking, or corporate development — you know how to structure a problem, build a compelling narrative, and influence without authority Exceptional analytical and strategic thinking skills — you turn complexity into insight and insight into action Proven success leading cross-functional initiatives and advising senior leaders in complex, matrixed organizations Executive-level communication skills — written, verbal, and everything in between Ability to zoom out to the enterprise view and zoom in to drive execution — often in the same week Healthcare or pharmaceutical industry experience is a plus, not a prerequisite — intellectual curiosity and learning agility matter more Willingness to travel up to 30% Who Thrives Here: This role is ideal for a senior consultant or corporate strategy leader who: Is energized by ambiguity and complexity, not slowed down by it Wants to own the outcome, not just the recommendation Is ready to build deep institutional knowledge and long-term influence Sees healthcare and pharma as one of the most important strategic landscapes to work in Wants the kind of impact that lasts beyond the engagement The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 75% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise. Schedule Full time Salary Range* $141,600 - 283,250 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massacusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Corporate Strategy
Market Research
Strategic Planning
Direct Apply
Posted 2 months ago
CE

Application Developer Technical Lead

CencoraAnywhereFull-time
View Job
Compensation$85K - 130K a year

Lead design, development, and implementation of scalable software solutions with technical leadership and mentorship. | Bachelor's degree plus 8+ years programming experience with deep expertise in React, C#, microservices, and commerce platforms. | Job Details Senior Application Developer – Lead Projects & Drive Innovation Are you a seasoned Application Developer with a passion for designing and implementing innovative solutions? Do you thrive in dynamic environments, navigating evolving business needs, and leveraging cutting-edge technologies? Join our team as a Senior Application Developer, where you'll lead critical projects, mentor team members, and contribute to our organization's success by delivering scalable, high-quality applications. About the Role As a Senior Application Developer, you’ll be at the forefront of designing, developing, and implementing cutting-edge software solutions. Working closely with clients, business analysts, and cross-functional teams, you’ll ensure all solutions align with business strategies and IT architectural standards. From conceptualization to deployment, you’ll drive the full software development lifecycle, ensuring quality, scalability, and timely delivery. What You’ll Do As a Senior Application Developer, you’ll play a pivotal role in shaping our technical solutions while collaborating with cross-functional teams. Your responsibilities will include: Project Leadership: Lead and participate in project planning, identifying development tasks, creating work plans, and managing workflows to meet timelines. Solution Design & Development: Collaborate with architects to align with long-term IT strategies, translate complex business requirements into technical specifications, and design scalable, efficient applications. Coding & Integration: Build high-quality applications, perform code reviews, and ensure seamless integration with other platforms. Quality Assurance: Define and enforce development standards, conduct testing, review modules for compliance, and ensure adherence to policies and procedures. Database Development: Design and develop relational databases, ensuring optimization and scalability. Mentorship & Technical Guidance: Provide technical leadership, coaching, and mentoring to junior developers, offering expertise in application development, architecture, and best practices. Innovation & Continuous Improvement: Evaluate emerging technologies, recommend solutions, and promote effective use of IT systems through education and training. What We’re Looking For We’re seeking a highly skilled and experienced developer who can operate in a fast-paced, ever-changing environment. Key qualifications include: Experience & Education Bachelor’s degree in Programming/Systems, Computer Science, or equivalent work experience. 8+ years of application programming and analysis experience, with a strong understanding of information systems and architecture standards. Proven success leading projects and delivering scalable solutions. Technical Expertise Experience working with Composable Commerce solutions and modern technologies. Expertise in React for building modern, dynamic user interfaces and component-based architecture. Strong background in Microsoft development tools, including Visual Studio/Code and C# programming language. Expertise in microservice architecture, B2B2C solutions, and headless architecture platforms (e.g., CommerceTools, ContentStack). Deep understanding of NoSQL, relational database design, Object-Oriented Design Patterns, Event Streaming and integration methodologies. Advanced programming skills in multiple languages with a focus on test-driven development. Key Skills Ability to translate complex business requirements into multiple solution options, clearly explaining the pros and cons of each. Proficient in mentoring and leading technical teams, with strong communication and collaboration skills. Technical experience in systems front-end/back-end development, networking, databases, and user support. Why Join Us? Make an Impact: Lead major projects that span multiple business areas, contributing to innovative and strategic initiatives. Grow as a Leader: Provide technical leadership and mentoring to a talented team of developers while influencing the future of our IT systems. Embrace Innovation: Work with emerging technologies and platforms, driving continuous improvement and innovation in our solutions. Collaborative Culture: Be part of a supportive and inclusive team that values collaboration, creativity, and diverse perspectives. Preferred Skills Experience with CommerceTools, ContentStack, or similar platforms. Hands-on experience with React, including state management libraries like Redux or Context API. Strong expertise in Microsoft development ecosystem. Experience troubleshooting and optimizing complex systems for performance. Knowledge of branching and merging strategies for version control. Ready to Lead and Innovate? Apply Now! If you’re passionate about creating impactful technical solutions and mentoring the next generation of developers, we’d love to hear from you! EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Bachelor’s degree in Programming/Systems or Computer Science or other related field. Or equivalent work experience. Typically requires 8 or more years of application programming and analysis experience. Has a broad level of understanding surrounding information systems and application architecture standards. Experience in leading projects. Demonstrated ability to analyze and interpret complex problems or processes that span multiple business areas, identify and understand requirements and develop alternate solutions. Experience designing, developing and testing applications using proven or emerging technologies, in a variety of technologies and environments MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Advanced programming skills in several programming languages Advanced understanding of relational database design and theory Ability to translate complicated business requirements into multiple solution options and explain the pros/cons of various approaches Advanced knowledge of Object-Orient Design Patterns and use cases for applying them Proficient communication skills and experience in mentoring/leading junior developers Technical experience with systems networking, databases, development, and user support. Good background in Data Base design (e.g. Microsoft SQL and Access) Exposure to servers technology (e.g. IBM Power 8) would be helpful to assist with integration Experience with WMS application (e.g. Inbound, Outbound, Pick pack and ship processes) preferred but not required. Schedule Full time Salary Range* $93,500 - 187,000 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massacusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Affiliated Companies Affiliated Companies: AmerisourceBergen Drug Corporation Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

React
C#
Microservices Architecture
Technical Mentoring
Project Leadership
Direct Apply
Posted 3 months ago
Cencora

Engineer III - Cyber Incident Response

CencoraCarrollton, TXFull-time
View Job
Compensation$85K - 120K a year

Lead complex incident investigations and improve detection and response capabilities within a SOC environment. | Requires 5-7 years cybersecurity experience with 3+ years incident response, strong forensic and SOC operations skills, and relevant certifications like CISSP, GCIH, GCFA. | Job Details Position Summary: The Engineer III, Cyber Incident Response, is a senior technical role within the Security Operations Center (SOC) responsible for leading complex incident investigations and supporting the continuous improvement of detection and response capabilities. This role provides advanced technical expertise in identifying, analyzing, containing, and remediating cyber threats. The Engineer III will act as a mentor to junior analysts, serve as an escalation point for critical incidents, and collaborate with global cyber defense teams to ensure timely and effective responses to advanced threats. Primary Duties and Responsibilities: • Lead the investigation and resolution of complex security incidents, including advanced persistent threats, ransomware, phishing campaigns, and insider activities. • Perform forensic analysis across endpoints, networks, and cloud environments to identify root causes and scope of compromise. • Develop and enhance incident response playbooks, runbooks, and detection use cases. • Collaborate with threat intelligence, vulnerability management, and countermeasures teams to strengthen defenses. • Escalate high-severity incidents to senior leadership and provide clear, actionable reporting. • Act as a technical escalation point for Engineer I/II analysts during incident investigations. • Contribute to red team and purple team exercises to validate and improve response capabilities. • Participate in after-action reviews and lessons-learned sessions to improve SOC processes. • Mentor and train junior engineers on incident response best practices and investigative techniques. Education and Qualifications • Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or equivalent work experience; Master’s degree preferred. • Strong knowledge of incident response methodologies, digital forensics, and adversary tactics. • Familiarity with security frameworks such as NIST, MITRE ATT&CK, and ISO 27035. Preferred Certifications • GIAC Certified Incident Handler (GCIH) • GIAC Certified Intrusion Analyst (GCIA) • GIAC Certified Forensic Analyst (GCFA) • Certified Ethical Hacker (CEH) • Certified Information Systems Security Professional (CISSP) Work Experience • 5–7 years of progressive experience in cybersecurity, with at least 3 years in incident response or SOC operations. • Hands-on experience with SIEM, EDR, SOAR, and forensic tools (e.g., Splunk, CrowdStrike, EnCase, Wireshark). • Proven ability to investigate advanced threats and coordinate response activities across teams. • Demonstrated success in mentoring junior analysts and improving SOC processes. • Strong written and verbal communication skills with the ability to document and present technical findings clearly. Schedule Full time Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

SIEM
SOAR Automation
Incident Response
MITRE ATT&CK
CrowdStrike Falcon
Verified Source
Posted 3 months ago
Cencora

Engineer II - Cyber Incident Response

CencoraConshohocken, PA (+1 other)Full-time
View Job
Compensation$55K - 85K a year

Detect, investigate, and respond to cybersecurity incidents while improving SOC processes and playbooks. | Requires 3-5 years cybersecurity experience with SOC operations, incident response skills, and familiarity with SIEM, EDR, and forensic tools. | Job Details Position Summary The Engineer II, Cyber Incident Response, is a mid-level technical role within the Security Operations Center (SOC) responsible for detecting, investigating, and responding to cybersecurity incidents. This role performs in-depth analysis of alerts, escalates complex cases, and contributes to the improvement of response processes and playbooks. The Engineer II will collaborate with global cyber defense teams to contain threats, minimize business impact, and strengthen detection capabilities. This position requires strong analytical skills, hands-on technical expertise, and the ability to operate effectively in a fast-paced environment. Primary Duties and Responsibilities • Investigate and respond to cybersecurity incidents, including phishing, malware, ransomware, and unauthorized access attempts. • Perform analysis of logs, alerts, and forensic data to determine the scope and impact of incidents. • Escalate complex or high-severity incidents to Engineer III, Lead, or Principal staff, providing clear documentation and evidence. • Assist in containment, eradication, and recovery activities during incident response. • Contribute to the development and maintenance of SOC playbooks, runbooks, and standard operating procedures. • Collaborate with threat intelligence, vulnerability management, and forensics teams to strengthen detection and response strategies. • Participate in lessons-learned sessions and recommend improvements to SOC processes and tooling. • Support junior analysts (Engineer I) by sharing knowledge and providing guidance on investigative techniques. Education and Qualifications • Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or equivalent work experience. • Strong knowledge of cybersecurity fundamentals, incident response methodology, and adversary tactics. • Familiarity with industry frameworks such as NIST, MITRE ATT&CK, and ISO 27035. Preferred Certifications • GIAC Certified Incident Handler (GCIH) • GIAC Certified Intrusion Analyst (GCIA) • CompTIA Security+ or CySA+ • Certified Ethical Hacker (CEH) Work Experience • 3–5 years of progressive experience in cybersecurity, with at least 2 years in SOC operations or incident response. • Hands-on experience with SIEM, EDR, and forensic tools (e.g., Splunk, CrowdStrike, Wireshark). • Demonstrated ability to analyze logs, alerts, and artifacts to support incident investigations. • Strong written and verbal communication skills for documenting findings and briefing stakeholders. Schedule Full time Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

SIEM
SOAR Automation
Incident Response
Verified Source
Posted 3 months ago
CE

Lead Engineer – Operational Technology Network Security

CencoraConshohocken, Pennsylvania, Carrollton, TexasFull-time
View Job
Compensation$85K - 130K a year

Lead design and maintenance of OT network security controls ensuring compliance and resilience. | Bachelor's degree and 6+ years in information security with OT network and industrial protocol expertise. | Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary: The Lead Engineer – Operational Technology Network Security is responsible for designing, implementing, maintaining, and continuously improving security controls that protect operational technology environments, industrial networks, distribution center systems, and connected devices. This role serves as a subject matter expert for OT network segmentation, secure architecture, threat detection, vulnerability management, incident response, and compliance across enterprise operational environments. The position partners closely with Information Security, Infrastructure, Network Engineering, Distribution Center Operations, Facilities, Engineering, and business leaders to ensure OT environments are resilient, compliant, and aligned with enterprise security standards. Primary Responsibilities: Leads the design, implementation, and ongoing maintenance of security controls across operational technology networks, distribution center environments, industrial control systems, building automation systems, IoT devices, and connected operational platforms. Develops, refines, and implements OT security policies, procedures, standards, and reference architectures across multiple industrial, network, cloud, and application environments to meet internal and external compliance responsibilities. Oversees maintenance of service-level agreements and control performance expectations to ensure OT network security services, monitoring capabilities, and response activities are operating effectively. Partners with business, IT, engineering, facilities, and operations leaders to communicate OT security risks, evaluate business impact, and respond to requests for technical guidance, assistance, and information. Coordinates with network engineers, infrastructure teams, systems administrators, and site operations teams to ensure OT servers, network devices, industrial systems, and security devices conform to enterprise security standards and are operating as designed. Reviews technical and functional design documents and provides security architecture guidance for OT networks, network segmentation, remote access, identity and access management, secure connectivity, and data flows between IT and OT environments. Builds, maintains, and implements cybersecurity, network security, data security, and cloud-integrated security solutions that protect physical and intangible company assets. Serves as a subject matter expert for OT network security, including Purdue Model architecture, network segmentation, secure remote access, firewall policy, industrial protocol considerations, asset visibility, and compensating controls for legacy systems. Monitors, analyzes, and communicates emerging cyber threats, vulnerabilities, exploits, and adversary techniques relevant to OT environments, distribution centers, network infrastructure, and connected operational technologies. Provides technical support to network administrators and systems administrators, monitors and maintains current infrastructure, improves system performance, and automates security administration where appropriate. Responds to security alerts involving OT or network environments, escalates critical incidents to appropriate support teams, and participates in incident response exercises, tabletop exercises, and remediation efforts. Analyzes security metrics, operational control data, and KPIs to generate insights for executive and technical leadership review. Provides security briefings and technical recommendations to advise stakeholders on critical issues that may affect enterprise operations, distribution center availability, network resilience, or regulatory compliance. Consults with business and technical teams on the security impact of proposed technology, configuration, process, or architectural changes within OT and industrial network environments. Collaborates with product, engineering, operations, and information systems teams to ensure security requirements are embedded in technology lifecycle activities, including design, deployment, maintenance, and decommissioning. Provides technical guidance, coaching, and mentorship to Engineers I/II/III and other team members in executing tasks and responsibilities related to information security and OT network security. Supports audits, assessments, and compliance activities related to OT security, network security, cyber risk, information security standards, and applicable regulatory or customer requirements. Education, Skillsets and Knowledge Qualifications: Education: Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. Preferred Certifications: Global Industrial Cyber Security Professional (GICSP) GIAC Response & Industrial Defense (GRID) ISA/IEC 62443 Cybersecurity Certificate or related ISA/IEC 62443 certifications Certification in Information Security Strategy Management (CISM) Certified Information Systems Security Professional (CISSP) CompTIA Security + Certification Cisco Certified Network Designations (CCNA, CCNP, CCIE) Work Experience: 6+ years of directly-related or relevant experience, preferably in information security. Behavioral Skills: Conflict Resolution Creativity & Innovation Decision Making Planning Presentation Skills Technical Skills: Operational technology and industrial network security Network architecture, routing, switching, firewalling, VPN, IDS/IPS, proxies, and secure remote access OT network segmentation, Purdue Model architecture, zones and conduits, zero trust, and defense-in-depth Industrial cybersecurity frameworks and standards, including ISA/IEC 62443, NIST SP 800-82, NIST CSF, ISO 27001, PCI, and SOX where applicable Industrial protocols and environments such as Modbus, BACnet, OPC, Ethernet/IP, PROFINET, SCADA, PLCs, HMIs, and building automation systems Threat modeling, root cause analysis, vulnerability management, patch risk assessment, compensating controls, and exception management Identity and access management for privileged and remote access in OT environments Incident response, cyber operations, threat hunting, monitoring, and logging for hybrid IT/OT environments Cloud-connected OT and IoT/IIoT security considerations Security governance, compliance assessments, risk acceptance processes, and third-party risk reviews Business continuity, disaster recovery, and resilience considerations for operational environments Tools Knowledge: Microsoft Office Suite Security Tools - SIEM, EDR, Email Security Gateway, SOAR, Firewall, Anti-virus, Firewalls, VPN IDS/IPS, AV, proxies, etc. OT and industrial security monitoring platforms such as Armis, Nozomi Networks, Claroty, Dragos, Microsoft Defender for IoT, or equivalent technologies Firewall and network platforms such as Palo Alto Networks, Fortinet, Cisco, Check Point, or equivalent technologies Ticketing, workflow, documentation, and collaboration tools Scripting or query languages such as Python, PowerShell, SQL, KQL, JavaScript, HTML/CSS, or equivalent tools used for automation, reporting, and analysis What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes. If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com

Operational Technology Security
Network Segmentation
Incident Response
Direct Apply
Posted 3 months ago

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