Cencora

Compensation

Full Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Position Summary The Director, HR Operational Excellence & Strategic Initiatives will lead a team capability focused on continuous improvement, operational excellence, change management, and the execution of strategic HR initiatives across the enterprise. This role is responsible for driving consistent, scalable, and human-centered HR processes that strengthen efficiency, compliance, and the overall team member experience. As a key partner to HR Shared Services, Talent Acquisition, Employee Relations, Payroll, Benefits, Compliance, and HR Technology teams, the Director will lead high-impact transformation efforts, establish governance standards, and implement mechanisms that enhance HR delivery. Primary Duties & Responsibilities Operational Leadership Lead the design, execution, and optimization of enterprise HR processes and programs. Ensure alignment with HR and business strategy through human-centered design. Establish governance models, standard operating procedures, and operational mechanisms. Continuous Improvement & Process Optimization Drive continuous improvement across global HR functions using Lean and Six Sigma. Identify operational gaps and redesign processes for efficiency and scalability. Facilitate process mapping, root-cause analysis, and business impact assessments. Cross-Functional Collaboration Serve as the operational liaison across HR Shared Services, Talent Acquisition, COEs, and Digital HR. Facilitate workshops and design sessions to co-create HR solutions. Support seamless execution of cross-functional HR projects. KPI Development & Performance Measurement Develop performance dashboards and KPIs for HR processes and projects. Monitor operational outcomes and recommend improvements. Change Management Leadership Lead HR change management initiatives to support transformation efforts. Anticipate impacts and support stakeholder adoption. Financial & Operational Governance Conduct risk assessments and resolve resource conflicts. Stakeholder Engagement & Communication Build strong partnerships with HR and business leaders. Communicate complex information clearly to diverse audiences. HR Technology Strategy Act as an SME for enterprise HR technology such as ServiceNow and Workday. Partner with Digital HR to optimize platforms and enhance user experience. Performance Analysis & Issue Resolution Analyze operational trends to identify opportunities. Build mechanisms for escalation management and root-cause resolution. Education Bachelor’s degree in Human Resources, Business, or related field required. Master’s degree preferred. Experience 10+ years of progressive experience in HR operations, shared services, or project management. Demonstrated experience leading cross-functional initiatives and driving enterprise change. Experience with Lean, Six Sigma, and continuous improvement methodologies. Extensive experience with HR technology systems including ServiceNow and Workday. Skills & Knowledge Strong analytical and problem-solving skills. Excellent communication and facilitation capabilities. Ability to navigate ambiguity in complex, matrixed environments. Financial acumen including budgeting and forecasting. Certifications such as Six Sigma, PMP, SHRM-SCP, or GPHR preferred. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes. If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com