CCH Incorporated

Assist in technical demonstrations, support responses to RFPs, maintain demo environments, and collaborate with sales teams to enhance technical understanding. | Deep technical knowledge of SaaS, APIs, AI, and cloud solutions; ability to produce technical documentation; strong communication and team collaboration skills; familiarity with accounting industry needs. | About the Role: As a Senior Technology Sales Support Specialist, you will play a pivotal role in complex sales processes by offering advanced technical expertise. Your involvement will be key to bridging the gap between technical teams and sales representatives, enhancing customer satisfaction, and contributing significantly to sales outcomes. This position allows for deeper technical involvement and greater influence within your team. Responsibilities: Assist in preparing and supporting one-on-one solution demonstrations for small and mid-sized accounting firms. Collaborate with sales and senior solution architects to understand customer needs and help align product capabilities. Understanding of APIs and similar integration technologies. Understanding of AI (Generative, Agentic, etc.) and how these technologies are used with CCH Products. Support responses to RFPs and product inquiries. Prepare and Implement technology documentation to increase the overall team technology acumen. Set up, manage, and maintain “demo-ready” environments for core WK solutions. Maintain technical documentation and CRM (Salesforce) entries. Shadow experienced team members during customer meetings, gaining exposure to solution delivery best practices. Respond to product inquiries, pricing questions, and technical requests using approved knowledge base content. Continuously develop product and industry knowledge through structured training, self-study, and active participation in team sessions. Ensure completion of internal administrative tasks including demo scheduling, CRM notes, and coordination of follow-up items. Collaborate with internal teams to address straightforward technical challenges. Skills: • Deep Technical Knowledge: Extensive understanding of products/services. • Strategic Customer Service: Advanced skills in managing customer relationships. • Advanced Documentation: Capable of producing comprehensive technical documents. • Complex Problem-solving: Exceptional troubleshooting and problem-solving skills. • Persuasive Communication: Advanced interpersonal and presentation abilities. • Team Leadership: Ability to lead and mentor within teams. • Data Analysis: Proficiency in analyzing and utilizing data. • Technical Tools Utilization: Advanced usage of software tools relevant to technical sales. Education: Bachelor’s in Accounting, Finance, or related field Experience: 0–2 years experience in tax/accounting or software support role. Demonstrated knowledge in SaaS, APIs, AI (GenAI, LLM, Agentic AI, etc.), or Cloud solutions. Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Product Technical Expertise: Understands features of core products and learns competitive positioning. Solution Demonstration & Value Communication: Supports demonstration efforts with guidance. Customer Engagement & Influence: Participates in meetings to observe customer needs and responses. Sales Enablement & Deal Support: Provides basic support in deal execution and tracks action items. Market & Industry Expertise: Has foundational awareness of accounting industry needs and WK’s role. Collaboration & Leadership: Works under close guidance, contributes to team knowledge sharing. Tools, Data, & Process Enablement: Learns to use internal tools (Salesforce, Teams, demo systems); documents processes. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $71,300.00 - $124,500.00 USD This role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Lead digital-first editorial workflow enhancements and tooling initiatives incorporating AI to improve content creation efficiency and quality. | 7+ years related experience, legal domain understanding preferred, leadership and strategic thinking skills, technical proficiency, and collaboration abilities. | Wolters Kluwer's Legal & Regulatory division provides professionals with expert insights, software solutions, and workflow tools for legal and regulatory research, analysis, and management. As a Content Solutions Manager, you will be at the forefront of innovation, driving the evolution of editorial workflows and digital-first content strategies. As part of the Editorial, Content & Production (ECP) team, you will lead transformative initiatives that enhance how expert content is created, managed, and delivered. This role combines strategic vision with hands-on execution—identifying and implementing cutting-edge tools, including AI and machine learning, to streamline processes and empower editorial teams to produce high-quality content with greater efficiency and impact. Your ability to translate complex tooling needs into actionable solutions will be key to shaping the future of legal and regulatory publishing. In this role, you will work directly with the Director, Content Management with a flexible hybrid/remote schedule. Responsibilities: Lead cross-functional efforts to assess and implement digital-first enhancements, including enrichment and automation. Represent LRUS in divisional tooling boards, advocating for U.S. tooling priorities. Interpret business challenges, develop use cases, and recommend best practices to improve processes, products, and tools. Act as product owner for tooling initiatives, overseeing requirements gathering, development, testing, and implementation. Drive integration of technology into editorial processing, for example Gen AI and Machine learning. Develop and enforce standards for use of AI into editorial workflows. Identify and implement process efficiencies through reuse, automation, and enrichment; document and lead change management within ECP. Consider operations through the lens of Gen AI and identify and drive efficiencies throughout the ECP organization. Champion digital-first strategies and innovation within ECP and coordinate ECP involvement in transformational content initiatives. Support adoption of new tools and processes, balancing implementation impact with operational needs. Serve as an advisor to leadership by establishing and reporting on tooling migration metrics and efficiency gains, providing insights to guide decision-making. Collaborate with ECP leadership and Product Management to align tooling roadmaps with strategic goals and content and product strategy. Maintain project ownership while partnering with LRUS project management for execution support. Job Qualifications: Education: Bachelor’s degree with 7+ years related practical experience. JD degree or legal training preferred. Experience: Understanding of the legal domain and our other markets. JIRA experience preferred but not essential. Lean, Scrum, or Agile training a plus. Other Knowledge, Skills & Abilities: Strong leadership, strategic thinking, and decision-making skills. Excellent communication and collaboration abilities. Ability to work independently, proactively, and take ownership of projects. Optimistic, ‘can do’ attitude. Enthusiasm and eagerness to learn. Experienced in big-picture, strategic thinking. Intermediate systems architecture and technical knowledge. Sufficient technical proficiency to learn proprietary editorial tools. Exemplary verbal and written communication skills. Experience acting as an operational change agent and for developing and implementing operational efficiencies and workflow improvements. Promotes collaboration and establishes strong partnerships within own team and business partners in other departments, divisions, and functions Results-oriented: able to take concepts and ideas through to implementation and action. Self-motivated with ability to work well independently and in collaborative efforts. Demonstrated capacity to learn and apply skills and knowledge to unique and varied situations, including anticipating needs related to future work. Comfortable with multiple complex and challenging projects running concurrently. Innovating mindset: willingness to try creative and different ways of accomplishing tasks and solving problems. Ability to clearly communicate concepts, research findings, issues analysis, project and evaluation results, and data interpretations. #LI-Hybrid Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $103,200 - $144,600 If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Lead and manage two corporate tax sales teams to drive sales growth, optimize sales operations, and develop strategic sales plans. | Proven senior sales leadership experience with expertise in strategic sales vision, operational excellence, market expansion, and stakeholder relationship management. | Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. The Wolters Kluwer Corporate Tax and Accounting business delivers end-to-end, cloud- and software-based solutions with a well-earned reputation for combining power and ease-of-use. Designed for professionals in organizations large and small, across diverse industries, the CCH® SureTax® and CCH Axcess™ Tax portfolios increase efficiency, reduce risk, and set the foundations for growth through trusted sales and use tax, and corporate income tax management. Comprised of tax experts including CPAs and lawyers, our CCH Corporate Tax team puts our people first to ensure customer partnership and success that's best in class. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer:  The Director, Sales - Corporate Tax role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a remote schedule (remote from any US state), and amazing benefits. What You'll be Doing: As the Sales Director (Corporate Tax), you will provide sales leadership to the Corporate Tax sales teams for both Indirect and Direct Corporate Tax sales teams, holding primary responsibility for driving sales performance and achieving growth targets in your designated area. This senior-level sales management role demands a strategic thinker with a proven track record of driving sales growth, optimizing sales operations, and up-skilling sales teams. Your leadership will pave the way for achieving the company's long-term sales objectives, while fostering an environment of excellence, accountability, and high performance. Key Tasks:  Lead two distinct Corporate Tax sales teams, ensuring alignment with strategic sales goals. Drive the overall sales performance and results of these two sales teams Responsibilities for new logo and up-selling within current accounts, with a focus on sales growth Develop long-term strategic sales plans to ensure competitive advantage by partnering with marketing and other critical internal teams and functional areas Optimize sales performance through developing talent and holding sales accountable for targets Implement strategies to expand market share and drive sales growth, yr/yr Monitor and analyze sales performance data to guide decision-making. Foster a culture of learning and continuous improvement within the sales team. Build and maintain strong relationships with key stakeholders and clients. Ensure compliance with all regulatory and company standards. You're a Great Fit if You Have: Sales Leadership: Top-tier leadership skills to manage sales professionals and improve leadership team contributions Strategic Sales Vision: Ability to develop and execute long-term strategic sales plans. Sales Operational Excellence: Expertise in optimizing sales processes and operations. Market Expansion: Skills to develop and implement strategies for market growth. Sales Performance Analytics: Proficiency in analyzing sales data to inform strategic decisions. Innovation: Ability to foster a culture that encourages innovation and improvement within the sales team. Stakeholder Engagement: Expertise in building and maintaining relationships with key stakeholders and clients. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $189,950 - $268,900 If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.