Campus

Lead and develop a team of success coaches to improve student outcomes through relationship management and data-driven strategies. | Over 4 years in customer service or education, with 3+ years of leadership experience, strong communication skills, and a data-driven mindset. | About Campus Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven’t. Traditional college hasn’t kept up with the aspirations of today’s students—and they can’t afford to wait. At Campus, we’ve built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills—ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024. We’re backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal, and others. The world has changed. Higher ed needs to catch up, and we’re leading the way - come join us! About the Role We are seeking a Student Success Team Lead to guide a team of success coaches and improve student outcomes through effective coaching and data-driven strategies. Reporting to the Success Manager, the Team Lead will focus on developing their team, ensuring they build meaningful relationships with students while meeting key performance goals like retention and engagement. If you’re a strong leader with experience in coaching and a passion for using data to achieve results, we’d love to hear from you! You're excited about this opportunity because you will... Ensure coaches are building strong, meaningful relationships with their students Lead weekly team meetings and pipeline sessions to identify retention strategies and focus areas Use data and KPIs like retention, attendance, and student NPS to track performance and ensure your team meets goals Support coaches in addressing challenges and improving outcomes Monitor and support your team’s daily activities, including calls, emails, and texts, to ensure effective and timely student engagement Conduct call monitoring to provide feedback and help coaches improve their outreach and coaching skills Manage a small caseload of students to stay connected with the coaching experience and provide direct support Partner with leadership and other stakeholders to align on updates, initiatives, and organizational priorities Act as a resource for your team, stepping in to manage escalated student concerns when needed Use data insights to identify areas for growth, implement new initiatives, and continuously improve the student success program Apply your teaching or instructional experience to coach your team effectively, modeling clear communication, accountability, and student-centered practices. We're excited about you because... You have 4+ years of experience in customer service, education, student support, or coaching/mentoring programs (experience as a teacher, particularly at the high school level, is a plus) You have 3+ years of leadership experience, with a proven ability to manage and develop teams You have strong communication and interpersonal skills to build relationships with both students and staff You have a data-driven mindset with experience using metrics to track performance and guide decisions You have a passion for coaching, mentoring, and helping others succeed Nice to Have: Prior teaching experience or experience in the education sector or a mission-driven organization. What you’ll get: A compensation package that includes a base salary ($65,000 - $75,000) + equity grant Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Medical, dental, and vision insurance 401(k) match Fertility benefits via Carrot Remote work schedule - Austin, TX based Flexible Time Away + paid holidays Opportunity to make an impact – you’ll be an integral player in bringing our vision to life Unfortunately, we are unable to offer new H-1B visa sponsorship for this position. Candidates must already be authorized to work in the U.S. without requiring new H-1B sponsorship. However, we can support H-1B transfers and are able to sponsor TN visas for eligible Canadian and Mexican citizens.

The Registrar Associate will process requests for course and program withdrawals, assist with transfer credit evaluations, and handle other departmental tasks. They will ensure a quick turnaround time for student-facing processes. | Candidates should have three to five years of experience in higher education and possess a strong attention to detail. A growth mindset and flexibility are also essential attributes for this role. | About Us Campus is on a mission to maximize access to world-class education. We are a tech startup and a fully accredited online community college. Our goal is to enable everyone to have access to a superb education without having to take on student debt. At Campus, students come first, and we mean it. We power online two-year degree programs featuring live, online interactive classes led exclusively by faculty from top-ranking schools in the country (think Princeton, NYU, UCLA, Spelman, and more) – all at community college costs. We’re backed by an investor team including Sam Altman (OpenAI), Jason Citron (Discord), Peter Thiel (Founders Fund), Michael Bloomberg (Bloomberg Ventures), Shaquille O’Neal and others who support our vision for the future of education in America. Position Overview The Registrar is the keeper of the official student records to include the maintenance, changes, evaluation and submission of reports to outside regulatory agencies. Reporting to the Sr. Director of Academic Operations, the Registrar Associate will play a key role in student facing processes and ensure a quick turnaround time for said requests and will assist the Sr. Director of Academic Operations with various time sensitive tasks as assigned. What you’ll do Process requests for course withdrawals Process requests for program withdrawals Assist with processing transfer credit evaluation requests Other duties as assigned to assist the department About you You have a growth mindset and are flexible and agile You have three -five years of experience within higher education You have innate attention to detail and are pragmatic in your approach to work You are fully invested in the mission of campus. Location Remote What you’ll get: A compensation package that includes a base salary $50,000 - $60,000 + equity grant Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized. Medical, dental, and vision insurance 401(k) match Fertility benefits via Carrot Flexible Time Away + paid holidays Opportunity to make an impact – you’ll be an integral player in bringing our vision to life Campus celebrates and embraces diversity and is committed to building a team that represents a variety of experiences, backgrounds, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, gender identity, gender expression, sexual orientation, non-disqualifying physical or mental disability, national origin, political affiliation, veteran status, or other applicable legally protected characteristics.

The Enrollment Operations Associate will support the Enrollment Operations Manager in executing daily operational tasks, ensuring the efficiency of enrollment operations. This includes assisting with data entry, verifying student documents, and coordinating admissions events. | A bachelor's degree is preferred, along with 1-2 years of experience in higher education or administrative support. Familiarity with Salesforce and strong organizational skills are also desired. | About Campus Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven’t. Traditional college hasn’t kept up with the aspirations of today’s students—and they can’t afford to wait. At Campus, we’ve built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills—ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024. We’re backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal, and others. The world has changed. Higher ed needs to catch up, and we’re leading the way - come join us! About the team On the Enrollment Operations Team, our goal is to provide seamless support for admissions department functions, ensuring that data, documents, and processes are accurate, efficient, and compliant. This team is composed of professionals who focus on operational excellence, cross-departmental collaboration, and student-centered service delivery. About the role We are seeking an Enrollment Operations Associate to support the Enrollment Operations Manager in executing daily operational tasks. This role requires a detail-oriented and highly organized individual who is comfortable working with data, documents, and cross-functional teams to ensure the efficiency of enrollment operations. You’re excited about this opportunity because you will… Assist with Salesforce uploads and data entry, ensuring accuracy and completeness of records. Conduct routine checks of student records and flag discrepancies for resolution. Review and verify student documents for accuracy and compliance. Provide support in tracking Enrollment Agreements and follow up to ensure timely completion. Update student statuses across platforms under the guidance of the Enrollment Operations Manager. Monitor shared admissions and registrar inboxes, routing requests and drafting responses as needed. Track Admissions Counselor requests in Salesforce and escalate unresolved items. Prepare meeting materials, agendas, and reports for Enrollment Operations leadership. Assist in coordinating admissions webinars and student events, managing logistics and communication. Support operational preparations for new student cohort launches. Provide administrative support on special projects from senior leadership. We’re excited about you because… Bachelor’s degree preferred, or equivalent professional/administrative experience. 1–2 years of experience in higher education, operations, or administrative support preferred. Familiarity with Salesforce or similar CRM/database platforms is a plus. Strong organizational skills and attention to detail. Ability to manage multiple tasks and meet deadlines. Effective written and verbal communication skills. Comfortable working collaboratively and taking direction while being proactive in problem-solving. What you’ll get: A compensation package that includes a base salary ($47,000 - $56,000) + equity grant Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized. Medical, dental, and vision insurance 401(k) match Fertility benefits via Carrot Flexible Time Away + paid holidays Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office) In-office lunches for our Atlanta office Social events - happy hours, birthday celebrations, holiday parties, & more! Opportunity to make an impact – you’ll be an integral player in bringing our vision to life Where we’re located: Atlanta, GA - Easily accessible via the Buckhead MARTA Station Unfortunately, we are unable to offer H1B visa sponsorship for this position. Candidates must be authorized to work in the U.S. without requiring visa sponsorship; however, we are able to sponsor a TN visa for eligible Canadian and Mexican citizens.