Bold Business

Oversee telecom infrastructure projects, coordinate with vendors and internal teams, and manage project lifecycle from initiation to decommissioning. | Requires 5+ years in telecom infrastructure projects, vendor management experience, and familiarity with telecom databases and processes, which are not explicitly demonstrated in your background. | About the Role We are seeking a high-velocity Telecom Project Manager to oversee the end-to-end execution of network transport projects. This is a critical "air traffic control" role where you will manage the lifecycle of NetBuilds, coordinate complex IP grooms with international partners, and act as the primary liaison with 3rd party vendors like Equinix and CoreSite. If you excel at untangling MAC conflicts and navigating Global Change Request (GCR) processes to hit aggressive migration deadlines, this is the role for you. Location: 100% Remote | Candidates Welcome Nationwide (USA) What You’ll Do • NetBuild Management: Submit, track, and close Design Update NetBuilds; proactively resolve MAC (Modify, Add, Change) conflicts to keep builds on schedule. • Change Management: Submit Global Change Requests (GCRs) to schedule groom activities and ensure timely customer notifications. • Vendor & Partner Coordination: Lead coordination efforts with Infosys for IP grooms and manage 3rd party vendors (Equinix, Telx, CoreSite) for cross-connect execution. • Field & Site Support: Open Exception Tasks for field work at remote sites and prepare comprehensive 3rd party cutsheets. • Procurement & Provisioning: Obtain Customer LOAs via account teams and place orders directly with 3rd party vendors for equipment/panel cross-connects. • Decommissioning: Manage the full lifecycle of Decom NetBuilds to successfully decommission TIDs. • Reporting & Governance: Maintain real-time project status within the NAT database and provide high-level reporting to the Program Manager. What You Should Have • Project Lifecycle Expertise: 5+ years of experience managing telecom infrastructure projects, specifically in transport, grooming, or migrations. • Lumen Ecosystem Knowledge: Preferred experience with Lumen (formerly CenturyLink/Level 3) internal databases (NAT) and processes (GCR/NetBuild). • Technical Literacy: Ability to read and verify 3rd party vendor cross-connects and interpret complex circuit design updates. • Vendor Management: Proven track record of managing "Meet-Me-Room" vendors (Equinix, Coresite, etc.) and understanding their ordering workflows. • Communication: Exceptional ability to coordinate between offshore teams (Infosys), internal account teams, and external customers. Work Environment & Eligibility • 100% Remote: No relocation required. • National Search: Open to all U.S. states. • Eligibility: Must be authorized to work in the U.S. without sponsorship. About Bold Business: Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions. Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.

Make high-volume outbound and inbound calls to book portrait sessions, manage CRM data, and meet sales KPIs. | Entry-level sales experience with strong phone communication skills, motivation for commission-based work, and familiarity with CRM systems. | About the Role We are currently seeking proactive and motivated Sales Development Representatives (SDR) to join our fully remote sales team. In this role, you will serve as the first point of contact for families who have expressed interest in our portrait sessions. Your primary responsibility will be to connect with parents via phone, generate excitement about our clients’ studio experiences, and successfully book their portrait sessions. This position is performance-driven and is ideally suited for sales professionals who thrive on achieving targets, enjoy engaging conversations, and wish to contribute to a mission-driven organization. Key Responsibilities • Make over 150 outbound calls daily to warm leads provided by the company (no cold calling). • Manage inbound calls, SMS, and email inquiries from interested families. • Book qualified studio portrait sessions while clearly explaining the refundable deposit requirement. • Establish rapport and enthusiasm with parents by showcasing the enchanting fairytale studio experience. • Address objections with professionalism and confidence (related to price, legitimacy, scheduling). • Accurately document customer interactions in HubSpot CRM. • Consistently meet individual and team KPIs, including a target of .4 bookings per hour. • Collaborate with the sales and studio teams to ensure a seamless customer experience. Qualifications • Strong motivation, persistence, and comfort working in a metrics-driven environment. • Demonstrated experience in phone-based inside sales or call center sales. • Excellent communication skills: confident, persuasive, and personable on the phone. • Goal-oriented and motivated by commission and performance metrics. • Strong organizational skills and meticulous attention to detail. • Familiarity with HubSpot or other CRM systems is preferred. About Bold Business: Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions. Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.

Create and schedule social media content, manage content calendars, coordinate projects and campaigns, support administrative and operational tasks, and engage with online communities. | At least 2 years of experience in social media, content creation, or virtual assistance, proficiency in Asana and Canva, strong writing skills, and ability to work independently in a remote environment. | Job Summary We are seeking a creative, tech-savvy, and highly organized Virtual Assistant – Social Media & Content Operations to support our growing digital presence and business workflows. In this role, you will lead the creation, scheduling, and management of engaging content across platforms while also coordinating operational tasks and projects that keep our team running smoothly. This position is ideal for a self-starter who thrives in a remote environment, enjoys blending creativity with strategy, and is passionate about content, community building, and organizational excellence. Key Responsibilities Social Media & Content Creation • Develop, write, and schedule compelling social media posts across multiple platforms to drive engagement and brand awareness. • Design and edit graphics, short-form videos, and other marketing materials using tools like Canva and CapCut (or similar). • Research content trends and proactively propose new ideas for campaigns and storytelling. • Monitor, respond to, and engage with audiences across platforms to grow community and enhance brand presence. • Draft and publish blog posts, newsletters, and other written content aligned with brand voice and messaging. Project Coordination & Operations Support • Use project management tools such as Asana, Monday.com, or Notion to plan, track, and execute tasks and campaigns. • Oversee social content calendars and ensure timely delivery of projects and deliverables. • Support digital campaigns and launches by coordinating tasks across marketing, design, and operations teams. • Assist with administrative needs such as managing schedules, booking meetings, and coordinating podcast interviews. • Help streamline workflows, improve documentation, and maintain organized systems for ongoing projects. Qualifications • Minimum of 2 years of experience in social media management, content creation, virtual assistance, or project coordination. • Proven ability to create, manage, and grow content across platforms (Instagram, LinkedIn, X, TikTok, etc.). • Proficiency in Asana (required) and other organizational tools such as Notion, Google Workspace, or Monday.com. • Strong writing and storytelling skills with excellent English communication (verbal and written). • Skilled in Canva or similar design tools; experience with video editing tools is a plus. • Exceptional organizational skills, attention to detail, and ability to juggle multiple projects and priorities. • Comfortable working independently and proactively in a fast-paced remote environment. • Experience supporting U.S.-based teams is a plus. What We Offer • Competitive salary and remote flexibility. • Opportunity to work on creative projects with cutting-edge digital tools. • A supportive, dynamic team culture that values collaboration and innovation. • Direct impact on brand growth and visibility — your creativity and execution will help shape our online presence. • Growth opportunities, continuous learning, and a chance to refine your skills in a rapidly evolving digital landscape. About Bold Business: Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions. Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.

Manage and coordinate telecom site vacating projects including vendor deliverables, scheduling, and tracking using specialized telecom tools. | Experience managing complex telecom/network infrastructure projects with strong vendor management, scheduling skills, and familiarity with NetBuilds, NAT, and GCRs. | About the Role We are seeking a highly organized and detail-oriented Telecom Project Manager to oversee site vacating activities ahead of the Site Dark Date. The Telecom Project Manager will serve as the central point of coordination, ensuring timelines, vendor deliverables, and internal processes are managed seamlessly. This role requires strong communication, tracking, and scheduling expertise, with the ability to manage multiple workstreams simultaneously. This is a fully remote position. Key Responsibilities • Lead and manage the activities for site vacating projects. • Attend CTL CRE (Corporate Real Estate) Project Manager weekly calls. • Maintain and track the Project Action Item List. • Manage site access, material orders, and tracking. • Submit and track Design Updates in NetBuilds, resolving MAC (Modify/Add/Change) conflicts. • Submit Global Change Requests (GCRs) for scheduling and customer notifications. • Open Exception Tasks for remote field work and prepare 3rd party cutsheets. • Coordinate with 3rd party vendors (Equinix, Telx, Coresite, etc.) for cross-connect activities. • Place orders with vendors and secure Customer LOAs via CenturyLink account teams. • Submit Decom NetBuilds to decommission TIDs and track equipment readiness in NAT. • Manage the Grooms Schedule Tracker and CTL NAT updates. Project Tracking & Scheduling • Develop and maintain project timelines, audit progress, and forecast grooms. • Drive capacity augments, submit disconnects and decoms. • Coordinate and schedule: • Audit onsite support (contractors) • Pre-provisioning, prewires, labeling, and pre-testing • Logical and onsite grooms • GCR bridge setup Qualifications • Proven experience managing complex telecom/network infrastructure projects. • Strong vendor management and scheduling expertise. • Familiarity with NetBuilds, NAT, GCRs, and large-scale capacity projects. • Excellent organizational and communication skills. • Ability to work in a fast-paced, cross-functional environment. About Bold Business: Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions. Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.