Blackbaud

Lead product operations and support cross-functional teams to drive product enhancements and successful launches. | 8+ years experience in product operations and technical support with strong collaboration and technical skills, but no direct senior product management or AI/ML experience. | We are seeking a Senior Product Manager with extensive experience in product strategy and execution to lead the development of the AI Literacy Certification Program for the social impact sector. This role will define and deliver a platform-agnostic certification product that empowers nonprofits, foundations, and social good organizations to adopt AI responsibly and confidently. You will own the end-to-end product lifecycle to launch and continuous improve, ensuring the certification becomes the industry standard for AI literacy and responsible adoption. A critical part of this role is driving deep alignment and collaboration across the AI Coalition for Social Impact and the Blackbaud Institute to ensure the certification reflects industry best practices, leverages institutional thought leadership, and is positioned effectively in the market. What you'll do: Serve as the primary product liaison for the AI Coalition for Social Impact, an advisory body of external companies, practitioners, and AI experts. Structure and lead coalition meetings related to this initiative, working groups, and review cycles that inform the certification’s competencies, frameworks, and design. Translate coalition insights and recommendations into prioritized product requirements and roadmap updates. Maintain strong relationships with coalition members, ensuring engagement is productive, collaborative, and impactful. Own the full product lifecycle - from discovery and design through development, launch, and continuous improvement. Prioritize features and enhancements using data, customer feedback, and input from coalition partners and internal subject matter experts. Ensure alignment with Responsible AI guidelines and emerging regulatory frameworks relevant to AI literacy. Conduct market research, persona development, and analysis to identify opportunities and differentiation. Partner with Corporate Marketing to support content development, campaigns, and launch activities. Present the product and its impact at industry events, webinars, and partner engagements in collaboration with Marketing and the Blackbaud Institute. Define and track success metrics related to certification adoption, learning outcomes, customer satisfaction, and market penetration. Conduct ongoing user research and data analysis to inform improvements to curriculum, delivery, and product experience. Collaborate with the Blackbaud Institute to publish insights and findings that demonstrate sector impact. What we'll expect you to have: 8+ years in product management, with at least 3 years in senior-level roles. Proven track record of launching education, certification, or SaaS products at scale. Experience in AI/ML, EdTech, or compliance-driven products strongly preferred. Strong understanding of AI concepts, Responsible AI principles, and regulatory frameworks. Exceptional communication and stakeholder management skills. Data-driven decision-making and comfort with ambiguity and change agility. Strategic thinker with ability to translate vision into actionable plans. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $101,900.00 to $132,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Own and evolve product roadmap focusing on corporate social responsibility and AI-driven innovation by partnering with engineering, UX, and stakeholders. | 6+ years in product management or related fields with knowledge of SAFe and experience applying AI or data-driven approaches. | Blackbaud is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility, and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and $100 billion donated, granted, and invested through its platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world. As a Senior Product Manager, supporting our Corporate Impact products, you will deliver products driving social impact for Blackbaud’s corporate customers. In this role, you’ll partner with cross-functional stakeholders to define market needs and deliver solutions. Working closely with product leadership and engineering, you’ll help execute product strategy and lead purpose-driven innovation. What you will do: Own and evolve the product roadmap for key capabilities in the Corporate Social Responsibility space, with a focus on social and corporate sector needs and AI-driven innovation. Partner with engineering, UX, and stakeholders to define user requirements, solve meaningful problems, and deliver impactful solutions. Define success metrics, track adoption and usage, and use data to inform decisions and iterate quickly. Ensure strong alignment with Engineering, UX, PMO, Marketing, Sales, and Customer Success to deliver cohesive, high-impact solutions. Stay ahead of industry trends, especially in AI and corporate social responsibility, to position our products as market leaders. Build strong relationships with customers through events, feedback loops, and strategic conversations. What You Bring: 6+ years of professional experience in product or program management, product marketing, or business development with a preferred focus on B2B SaaS solutions. Knowledge of Scaled Agile Framework (SAFe). Understanding of industry development standards for end-to-end product delivery. Proven track record of applying AI or data-driven approaches in product development. Driven to solve problems; able to prioritize on the fly. Bachelor's Degree preferred; or an equivalent combination of experience and education. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $101,900.00 to $132,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Lead and scale a coalition focused on AI adoption and manage a portfolio of social impact initiatives. | 10+ years in program management or coalition building with strong relationship management and strategic influence skills. | About the Role Blackbaud is igniting a global movement to accelerate responsible and transformative AI adoption across the social impact sector. To scale this leadership, we are seeking a visionary Principal Program Specialist for the Strategic AI Coalition for Social Impact - a high‑visibility role driving one of the company’s most strategic industry initiatives. This program lead will expand the coalition’s reach, increase both the volume and diversity of participating organizations, and spearhead initiatives designed to remove the barriers to successful AI adoption across the social impact sector. The work begins with launching and scaling the AI Certification for Social Impact, establishing the foundational knowledge and confidence organizations need to adopt AI responsibly. Over time, this role will architect a growing roadmap of initiatives, including standards, playbooks, cross‑sector pilots, Blackbaud Institute efforts, and collaborative learning programs that unify the sector, accelerate AI readiness, and position Blackbaud as the trusted convener for responsible, transformative innovation. What you'll be doing: Lead, operationalize, and scale the AI Coalition for Social Impact, ensuring it becomes the premier collaborative body for AI adoption. Build and execute a growth strategy to significantly increase coalition membership by volume, type, and diversity of organizations. Develop and manage a multi‑year portfolio of coalition initiatives, starting with the AI Certification for Social Impact and expanding into emerging needs (e.g., sector benchmarks, working groups, toolkits, joint research, pilots, and advocacy). Serve as the primary relationship leader for coalition members, ensuring high engagement, clear communication, and measurable value. Cultivate partnerships with industry groups, academic institutions, technology collaborators, funders, and government organizations to expand reach and impact. Facilitate advisory groups and working committees that guide program direction and content. Design and facilitate coalition programming, including convenings, webinars, workshops, pilots, roundtables, and executive briefings. Build and maintain operational frameworks, governance structures, onboarding processes, and resource hubs for coalition members. Set and monitor KPIs related to membership growth, engagement, program adoption, and sector impact. Partner with Blackbaud’s Data & AI, Product, Marketing, Industry, and Blackbaud Institute teams to produce influential content including co‑developing playbooks, research insights, case studies, best‑practice frameworks, and sector benchmarks that equip organizations to adopt AI responsibly and effectively. Represent the coalition externally through high‑impact speaking engagements, conferences, webinars, and media opportunities—amplifying both coalition work and Blackbaud Institute research to shape the sector’s understanding of responsible AI and the future of social impact innovation. Collaborate with Product, Marketing, Customer Success, Legal, and L&D to ensure coalition initiatives align with Blackbaud’s Responsible AI strategy, customer needs, and go‑to‑market motion. Support the scaling and adoption of the AI Certification for Social Impact across the industry and inside Blackbaud. What we'll expect you to have: 10+ years in program management, industry leadership, coalition building, partnership development, or related roles. Experience working in technology, nonprofit/social impact, education, philanthropy, or public sector strongly preferred. Proven success scaling programs, communities, or initiatives across multiple stakeholder types. Demonstrated excellence in relationship management, communication, and strategic influence. Familiarity with AI, Responsible AI, digital transformation, or data literacy programs is a plus (expert-level not required). Strong organizational and operational skills with a bias toward execution and measurable outcomes. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $117,200.00 to $157,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Manage and improve product operations, support product launches, and collaborate cross-functionally to enhance technical workflows and customer satisfaction. | 8+ years experience in operations and technical support within SaaS environments, with skills in technical troubleshooting, release readiness, and cross-team collaboration. | About the role: The Senior Program Manager, AI Literacy & Enablement will input into the design, implementation, and continuous evolution of Blackbaud’s enterprise-wide AI Literacy program and AI Coalition for Social Impact learning paths. This role is pivotal in driving responsible AI adoption and proficiency across all functional areas, empowering teams to leverage AI tools effectively and ethically. You will serve as a thought leader and change agent, integrating AI governance, instructional design, and stakeholder engagement to foster a culture of innovation and responsible AI use. What you'll be doing: Define and execute the AI Literacy roadmap, and success metrics aligned with Blackbaud’s enterprise AI goals. Establish proficiency frameworks tailored to diverse audiences (e.g., product teams, customer success, leadership, and technical staff). Build and scale engagement initiatives including internal communications, adoption campaigns, role-specific playbooks, and a network of AI Champions. Design and deliver multi-modal learning experiences (e.g., workshops, e-learning, simulations, office hours) that embed Responsible AI principles. Collaborate with Legal, Compliance, and Governance to operationalize Responsible AI standards, including acceptable use, data handling, and risk mitigation. Ensure all training and enablement materials reflect current governance policies and ethical AI practices. Partner with Learning & Development, Product Management, Engineering, and Knowledge Management to align AI enablement with platform capabilities and business needs. Coordinate with Marketing and Communications in alignment to the AI Certification for Social Impact and to develop client-facing materials and represent Blackbaud’s AI Literacy efforts externally. Define and track adoption, engagement, and proficiency metrics; use insights to iterate and improve program effectiveness. Support certification pathways and continuing education initiatives, where applicable. Represent Blackbaud’s AI Literacy program at industry events, client engagements, and public forums. Stay abreast of emerging trends in generative AI, legal tech, and AI regulation; translate insights into actionable updates for internal stakeholders. What we'll expect you to have: 8+ years of proven experience leading enterprise-wide learning or enablement programs, ideally in AI, data, or technology domains. Deep understanding of responsible AI principles, governance frameworks, and change management best practices. Exceptional communication and executive presence; comfortable presenting to senior leadership and external audiences. Strong collaboration skills with cross-functional teams including Legal, Compliance, Engineering, and L&D. Experience designing and delivering scalable learning programs using modern instructional design methodologies. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $101,900.00 to $132,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Manage and scale a global employee sales lead program by designing incentives and collaborating with internal teams to generate qualified sales opportunities. | 3+ years in GTM program management or sales enablement within SaaS, strong analytical skills with Salesforce or Power BI, and excellent project management. | Employee Sales Lead (ESL) Program Manager At Blackbaud—the leading provider of software for powering social impact—we believe every employee can play a role in driving growth and amplifying our mission. The Employee Sales Lead (ESL) Program Manager will own and scale our global ESL Program, empowering employees across all business units to identify, influence, and generate qualified sales opportunities. This role sits at the intersection of purpose and performance—turning employee insights into measurable pipeline growth while strengthening our collective mission to power social good. What You’ll Lead and Deliver Grow and Energize the ESL Program Own and scale the global ESL Program, expanding employee participation across regions and functions to drive qualified opportunities that convert to revenue. Design and manage quarterly spiffs, incentive structures, and recognition programs (leaderboards, awards, internal communications) that motivate engagement and celebrate top contributors. Create clear, compelling program messaging that connects employee participation to both business outcomes and Blackbaud’s mission. Enable and Equip Teams for Success Partner with Sales Enablement and Product Marketing to educate employees on core customer use cases that can surface meaningful sales opportunities. Drive adoption of ESL playbooks and tailor enablement approaches to Customer Success, Renewals, Support, and Professional Services teams. Collaborate closely with IT, Revenue Operations, and Customer Success to support a next‑best‑action approach that surfaces timely cross‑sell and upsell opportunities. Analyze, Optimize, and Scale Impact Track and report on program performance, including submission volume, conversion rates, pipeline contribution, and ROI. Use data‑driven insights to continuously refine incentives, improve participation, and deliver sustained, double‑digit year‑over‑year growth in employee‑generated pipeline. Identify friction points and opportunities to simplify participation and increase program effectiveness at scale. What You Bring 3+ of experience in GTM program management, sales enablement, customer marketing, or a related role within a SaaS or technology‑driven environment. Demonstrated success designing and scaling incentive or engagement programs that drive measurable business impact. Strong analytical and reporting skills, with hands‑on experience using Salesforce, Power BI, or similar CRM/analytics tools. Proven ability to collaborate cross‑functionally and communicate effectively with executives, managers, and front‑line teams. Excellent project management, organizational, and change‑management skills. Creativity and passion for connecting people to purpose through well‑designed programs, storytelling, and recognition. Why This Role Matters The ESL Program Manager plays a critical role in unlocking growth that already exists inside Blackbaud—by empowering employees to recognize opportunity, act with confidence, and directly contribute to revenue while advancing social good. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $61,000.00 to $77,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Leading AI-augmented revenue development strategies, managing teams, and optimizing pipeline growth through AI and automation. | Extensive experience in sales or marketing leadership, familiarity with AI and automation tools, and a strong record of exceeding quotas. | Director, Marketing & Business Development As the Director of Marketing & Business Development, you will architect and operate a modern, AI-augmented revenue development engine. You will lead Business Development Representatives and frontline managers while integrating agentic prospecting, automation, and human-led selling to materially increase pipeline velocity and quality. This role owns the intersection of people, process, and AI—scaling personalized prospecting, lead qualification, and outbound execution while developing future Account Executives and revenue leaders at Blackbaud. Build and operate a single AI-enabled revenue development center of excellence, responsible for all lead qualification, lead handling, and prospecting across business units. This includes defining where human sellers lead, where AI agents assist or automate, and how insights from AI-driven signals improve prioritization, messaging, and conversion. The Director will ensure consistent experimentation, rapid iteration, and ethical use of AI across inbound and outbound motions to drive sustained pipeline growth. What you’ll do: Craft and execute AI-augmented inbound and outbound strategies that combine human-led selling with agentic prospecting, intent detection, and automated personalization—continuously testing and optimizing based on real-time performance signals. Lead teams to develop and qualify opportunities using AI-assisted research, prioritization, and messaging—ensuring reps spend the majority of their time on the highest-propensity accounts and buyers. Forecast performance and set team quotas using historical data, AI-driven productivity insights, and scenario modeling tied to changing business priorities and market signals. Hire, oversee, mentor, and train Business Development Team Managers to coach in an AI-enabled environment—helping frontline leaders translate data, AI insights, and agent outputs into better human selling behaviors. Evaluate performance trends across human and AI-driven activities, identifying best practices in messaging, sequencing, timing, and qualification that can be scaled across teams and business units. Develop sales-ready Business Development Representatives who are fluent in AI-assisted selling, account research, and multi-threaded prospecting—building a next-generation bench of Account Executives and revenue leaders. Audit and continuously refine qualification frameworks, ensuring consistent value articulation across human and AI-assisted touchpoints, including messaging, objection handling, and discovery for both inbound and outbound motion. Core KPIs: Ensure sufficient opportunity creation volume by increasing inquiry-to-opportunity conversion and scaling effective inbound and outbound outreach across Social Impact and Corporate Impact business units. Increase the percentage of opportunities that convert to sales-qualified opportunities (SQOs), improving sales velocity and pipeline efficiency across all segments. Increase pipeline per rep by leveraging AI-driven prioritization and agent-assisted outreach. What you'll bring: 10+ years of experience in sales or marketing development leadership role, preferably at a B2B SaaS company. Demonstrated experience integrating AI, automation, or agent-based tools into sales or marketing development workflows. A proven track record of success exceeding personal and team quotas. Analytical thinking abilities to comprehend data and harness its power to make informed decisions and recommendations. Experience with Salesforce and modern sales engagement and intelligence platforms (e.g., SalesLoft, Gong, Conversational Intelligence, AI-powered prospecting, or qualification tools) required. Experience looking at long-term projections and identify opportunities for tapping new markets to help plan internally and project how growth affects the entire company. Deep expertise in modern prospecting and social selling, leveraging platforms such as LinkedIn, X (Twitter), and relevant community-based networks to research accounts, engage buyers, and drive meaningful conversations at scale. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base salary and annual proposed commission is $148,900.00 to $190,100.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Manage large and complex customer projects, develop project plans, and ensure customer satisfaction. | Requires 5-7 years of project management experience, proficiency in MS Project, and experience with CRM solutions, preferably Salesforce or Blackbaud products. | The Blackbaud Customer Success Services team is looking for a Senior Project Manager to join our Services PMO. Senior Project Managers are responsible for managing large/complex customer projects involving Blackbaud’s solutions. Project Managers serve as the main point of contact for customer and internal project teams and are responsible for the overall success of the project. Individuals in this role must have excellent customer service skills and are responsible for ensuring customers have a superior customer experience. Project Managers work with cross-functional teams to schedule and manage project delivery. This team is evaluated on project implementation process, customer care and customer satisfaction. What you'll do: Managing custom implementations for Blackbaud’s customers. Development of project plans including strategy definition, project forecast allocation, timelines and milestones, and contingency planning. Application of business and technical knowledge in the development of project plans and tools to manage the delivery of the services. Collaboration across resources to effectively carry out tasks and deliverables within the project. Management of project status, risk management, staff mentoring and deliverable quality assurance, budget, and timeline. Maintain project data in internal systems and project management tool, including project status updates, forecasts, backlog updates etc. Ability to influence others to gain consensus on a desired outcome. Thinks through and clearly communicates goals, interests, and positions in negotiation or conflict situations. High degree of autonomy and ability to collaborate across multiple internal and external stakeholder organizations. Willingness to act with empowerment to think innovatively and creatively on ways to provide customer solutions and improve Blackbaud processes. Excellent verbal and written communication skills and ability to influence at all levels of customer engagement. Strategic and critical thinker with the ability to manage multiple priorities and projects. What you'll bring: 5-7 years of experience in project management. Proficient in Microsoft tools, including MS Project. Demonstrated ability to manage strategic customers and projects. Prior experience with implementing CRM solutions desired. Knowledge of Blackbaud products and the non-profit industry are a plus. Experience in Salesforce is a plus. PMP certification is a plus. #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $77,700.00 to $104,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Manage and grow large, complex SaaS sales accounts, develop strategic plans, and establish executive relationships. | 8+ years in SaaS CRM/ERP sales, consultative selling experience, proven quota achievement, and ability to navigate complex sales processes. | About the role As a key member of the Blackbaud Enterprise Sales Team, the Account Executive will be responsible for identifying and penetrating accounts within an assigned territory. The Account Executive must be able to consultatively navigate through large, complex organizations positioning Blackbaud's software, services and training as a best of breed high-end enterprise solution. They must also work collaboratively with other partners in our larger sales engagements to provide a total solution. The Sales Organization represents opportunities across several verticals including: Higher Education, K-12 Independent Schools, Nonprofit and Healthcare. What you’ll do Managing sales activities to exceed assigned revenue objectives. Providing tactical and strategic plans with specific measurable time frames to penetrate an account. Collaborate with Client Success Managers (i.e. Account Managers) to generate additional revenue from existing client base. Following up on leads, completing RFP's etc) into accounts to establish additional relationships. Executing on the plan to position Blackbaud as solution of choice. Becoming a 'trusted business advisor' and establish Executive relationships at senior levels within client accounts. Differentiating Blackbaud's solution by positioning professional services. Provide and or coordinate appropriate resources such as online demonstrations and proposals when needed to educate clients and advance sales cycles. Working closely with professional services to present a total solution. Build and maintain an accurate pipeline and timely sales forecasts to management. Identifying internal teams, providing direction and leadership in each sales engagement. Develop a deep understanding of customer industry trends. What you'll bring 8+ years’ experience in positioning and selling large, complex SaaS CRM and/or ERP software solutions Knowledge and experience working within a solution-selling or consultative selling methodology Experience selling/navigating a complex sale Experience in both acquiring new business and cultivating existing relationships for business A proven track record of consistent over quota achievement within a solutions software vendor Entrepreneurial drive and work ethic Experience selling into development offices a plus Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base salary and annual proposed commission is $122,200.00 to $168,600.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Build strategic relationships, drive product adoption, monitor customer health, and foster growth and advocacy within the social good sector. | 3-5 years of experience in CSR SaaS or social good sector, strong communication skills, ability to engage with executives, and data-driven insights. | At Blackbaud, we are committed to powering an Ecosystem of Good®—a connected network of people and organizations working together to build a better world. As a Senior Customer Success Manager (CSM), you will play a pivotal role in this mission by serving as a strategic partner to our customers across the social good sector. You will guide them in leveraging Blackbaud’s cloud solutions, services, and data intelligence to achieve meaningful, measurable outcomes aligned with their organizational goals. This role is both proactive and consultative, requiring a deep understanding of customer needs, industry best practices, and the value our technology delivers. You will lead success planning, drive adoption, monitor customer health, and foster long-term relationships that result in retention, growth, and advocacy. As a strategic partner, you will collaborate across internal teams and use data-driven insights to anticipate challenges, identify opportunities, and ensure customers realize the full potential of their investment in Blackbaud. Senior CSMs are expected to operate with a high level of autonomy and strategic influence, engaging with executive stakeholders and contributing to cross-functional initiatives that enhance the overall customer experience. Your work will directly impact customer satisfaction, loyalty, and the expansion of Blackbaud’s footprint within the social good community. What you’ll do: Customer Partnership & Strategy • Build strategic relationships with executives and key stakeholders. • Drive usage and value realization of YourCause solutions. • Develop and execute joint success plans supported by executive business reviews. • Onboard new customers and ensure effective use of available resources (support, training, community, etc.). Customer Health & Retention • Monitor product usage and sentiment data to identify risks and opportunities. • Respond to survey feedback and proactively manage wellness plans for at-risk customers. • Protect recurring revenue through proactive sentiment tracking and wellness planning. • Work collaboratively with the renewals team to share customer feedback and relationship insights to ensure successful renewal of each of our clients. Growth & Advocacy • Identify and support expansion opportunities in collaboration with sales. • Foster loyalty and develop customer champions through reference programs, stories, and event participation. • Encourage best practices to drive engagement (e.g., giving campaigns, incentive programs). What you’ll bring: • 3-5 years of experience in Corporate Social Responsibility SaaS or the social good sector. • Proven success in relationship-building and customer service. • Strong communication and presentation skills. • Experience engaging with c-suite executives and managing sensitive discussions. • Ability to derive insights from data and demonstrate cloud technology. • Self-starter with a collaborative mindset and global perspective. • Familiarity with Blackbaud solutions is a plus. • Passion for helping others and driving social impact. #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Compensation The starting base pay is $67,400.00 to $90,700.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: • Medical, dental, and vision insurance • Remote-first workforce • 401(k) program with employer match • Flexible paid time off • Generous Parental Leave • Volunteer for vacation • Opportunities to connect to build community and belonging • Pet insurance, legal and identity protection • Tuition reimbursement program Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert:Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page athttps://careers.blackbaud.com/us/enor our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please emailblackbaudrecruiting@blackbaud.com.

Lead product marketing initiatives, develop go-to-market strategies, and collaborate with cross-functional teams to drive growth and engagement for financial management solutions. | Extensive experience in product marketing, leadership skills, understanding of SaaS and social impact sectors, and familiarity with AI tools and marketing platforms. | Director, Product Marketing There’s something about working at Blackbaud that feels different than other companies—the sense of purpose that comes from a shared goal to power the success of organizations focused on social impact with the sector's most intelligent solutions for giving, connecting, and engaging. Blackbaud's Product Marketing team is at the heart of the strategy that has helped Blackbaud become the leading provider of AI-powered solutions for social impact, and we are seeking a Director of Product Marketing who can lead a team of rock star product and content marketers to even greater achievements. As a leader on our team, you’ll combine a passion for representing the voice of our unique customer base, a deep knowledge of product marketing principles, and a strong competitive streak to help your team develop comprehensive go-to-market strategies for Blackbaud’s financial management portfolio. As part of the Product Marketing senior leadership team, you will work closely with leaders across marketing and the company, including Growth Marketing, Digital Marketing, Branding, Corporate Communications, Sales Leadership, Partner Relations, and Product Management to recommend and decide on the strategic direction of your portfolio, coordinating priorities across stakeholders, creating and managing long term goals to drive execution across the team, and enabling the continuing evolution of PMK into a world-class, AI-powered marketing engine. As the head of product marketing for our Financial Management solutions, you will be responsible to: Partner with product management to develop pricing and offer strategy Become head storyteller for your solutions as you lead product launches Develop a deep understanding of competition and buyer behavior to positively impact win rate and to effectively represent the market as a collaborator on Blackbaud’s annual and long-term strategies Work closely with the full GTM team to develop and prioritize growth and retention plans for your solutions Collaborate with senior leaders in growth marketing to establish strategy for lead generation and pipeline building Ensure internal and external stakeholders are armed with value/differentiation presentations, pitch decks, call scripts, case studies, web content, white papers, and ROI tools Analyze key metrics to understand the health of your portfolio and to inform GTM strategy and to drive alignment on priorities Analyze team talent and engagement; recommend talent development and team building initiatives Lead the development of PMK budgets and operating plans for programs within your portfolio of solutions Collaborate with senior stakeholders, ensuring transparency on issues and decisions Drive production of reporting when needed to effectively measure team metrics and optimize accordingly Represent Marketing leadership as needed in cross-functional collaborations with Customer Success, Sales, Product Management, Data Sciences, Payments, Services, Finance, etc. What you'll bring: Ability to represent buyers of financial management solutions including their operational challenges, content consumption behaviors, information requirements, sentiment regarding us and the competition, voices in the industry that influence them Strong understanding of the social impact sector and the ability to identify emerging trends in the market Rich understanding of the SaaS customer lifecycle and how each aspect of marketing supports those who engage with and support our customers in purchase, renewal, adoption, and usage Early adopter of AI tools to connect product marketing insights to business needs Confidence in decision making; Ability to develop and present executive level content, including business cases for pricing, marketing resources, product investment Strong problem solving, analytical and mental acuity Self-starter, creative thinker, excellent listener and communicator Ten years’ experience in product marketing, vertical marketing, or field marketing Five years’ experiencing leading marketing teams Experience with Gong, Klue, Asana, salesforce.com, Marketo, Peerbound Proficiency with MS Word, PowerPoint, and Excel Expertise in the fundamentals of SaaS marketing and selling and the training and artifacts required to support customers and prospects Proven experience in developing and executing marketing plans within and across distributed or matrixed teams Project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery and measurement of marketing tactics that drive results #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Lead and develop product marketing strategies, collaborate with cross-functional teams, and oversee go-to-market plans for financial management solutions. | Extensive experience in product marketing, leadership skills, understanding of SaaS and social impact sectors, and proficiency with marketing tools. | Director, Product Marketing There’s something about working at Blackbaud that feels different than other companies—the sense of purpose that comes from a shared goal to power the success of organizations focused on social impact with the sector's most intelligent solutions for giving, connecting, and engaging. Blackbaud's Product Marketing team is at the heart of the strategy that has helped Blackbaud become the leading provider of AI-powered solutions for social impact, and we are seeking a Director of Product Marketing who can lead a team of rock star product and content marketers to even greater achievements. As a leader on our team, you’ll combine a passion for representing the voice of our unique customer base, a deep knowledge of product marketing principles, and a strong competitive streak to help your team develop comprehensive go-to-market strategies for Blackbaud’s financial management portfolio. As part of the Product Marketing senior leadership team, you will work closely with leaders across marketing and the company, including Growth Marketing, Digital Marketing, Branding, Corporate Communications, Sales Leadership, Partner Relations, and Product Management to recommend and decide on the strategic direction of your portfolio, coordinating priorities across stakeholders, creating and managing long term goals to drive execution across the team, and enabling the continuing evolution of PMK into a world-class, AI-powered marketing engine. As the head of product marketing for our Financial Management solutions, you will be responsible to: Partner with product management to develop pricing and offer strategy Become head storyteller for your solutions as you lead product launches Develop a deep understanding of competition and buyer behavior to positively impact win rate and to effectively represent the market as a collaborator on Blackbaud’s annual and long-term strategies Work closely with the full GTM team to develop and prioritize growth and retention plans for your solutions Collaborate with senior leaders in growth marketing to establish strategy for lead generation and pipeline building Ensure internal and external stakeholders are armed with value/differentiation presentations, pitch decks, call scripts, case studies, web content, white papers, and ROI tools Analyze key metrics to understand the health of your portfolio and to inform GTM strategy and to drive alignment on priorities Analyze team talent and engagement; recommend talent development and team building initiatives Lead the development of PMK budgets and operating plans for programs within your portfolio of solutions Collaborate with senior stakeholders, ensuring transparency on issues and decisions Drive production of reporting when needed to effectively measure team metrics and optimize accordingly Represent Marketing leadership as needed in cross-functional collaborations with Customer Success, Sales, Product Management, Data Sciences, Payments, Services, Finance, etc. What you'll bring: Ability to represent buyers of financial management solutions including their operational challenges, content consumption behaviors, information requirements, sentiment regarding us and the competition, voices in the industry that influence them Strong understanding of the social impact sector and the ability to identify emerging trends in the market Rich understanding of the SaaS customer lifecycle and how each aspect of marketing supports those who engage with and support our customers in purchase, renewal, adoption, and usage Early adopter of AI tools to connect product marketing insights to business needs Confidence in decision making; Ability to develop and present executive level content, including business cases for pricing, marketing resources, product investment Strong problem solving, analytical and mental acuity Self-starter, creative thinker, excellent listener and communicator Ten years’ experience in product marketing, vertical marketing, or field marketing Five years’ experiencing leading marketing teams Experience with Gong, Klue, Asana, salesforce.com, Marketo, Peerbound Proficiency with MS Word, PowerPoint, and Excel Expertise in the fundamentals of SaaS marketing and selling and the training and artifacts required to support customers and prospects Proven experience in developing and executing marketing plans within and across distributed or matrixed teams Project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery and measurement of marketing tactics that drive results #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

Design and implement scalable, secure solutions across marketing, sales, and customer data platforms, ensuring architectural alignment and driving business outcomes. | Over 8 years in solution or enterprise architecture, experience with SAFe or scaled Agile, deep knowledge of marketing and sales tech ecosystems, and strong stakeholder engagement skills. | About the role: As a Laureate SAFe Solution Architect aligned to the Awareness to Revenue (A2R) value stream, you will drive the architectural vision and technical strategy across marketing, sales, partners and customer acquisition platforms. You will ensure that digital experiences, data flows, and integrations across the A2R journey are scalable, secure, and aligned with enterprise goals. This role is pivotal in enabling seamless customer journeys from initial engagement through to revenue realization. What you'll be doing: • Define and evolve the solution architecture for the A2R value stream, ensuring alignment with enterprise architecture and business strategy. • Drive innovative, AI-enabled solutions that drive scale, efficiency and transform our operations in the Awareness to Revenue space. • Collaborate with Product Management, Marketing Ops, Sales Ops, Partner Ops, and Customer Success to understand business needs and translate them into scalable technical solutions with detailed roadmaps. • Lead architectural design of CRM, marketing automation, customer data platforms (CDPs), sales enablement tools, and analytics platforms. • Ensure architectural alignment across multiple Agile Release Trains (ARTs) supporting the A2R value stream. • Measure and communicate the architectural impact on flow efficiency, quality, and the enablement of business outcomes (CAGR, Net unit expansion, etc…) • Guide teams in implementing event-driven architectures, real-time data pipelines, and API-first integrations. • Participate in PI Planning, System Demos, and Inspect & Adapt events to ensure architectural alignment and continuous improvement. • Identify and mitigate technical risks, ensuring compliance with security, privacy, and data governance standards. • Promote Lean-Agile principles, DevSecOps, and continuous delivery practices across the value stream. • Enable end-to-end visibility and flow across marketing, sales, and customer data systems to improve decision-making and reduce time from idea to revenue. • Collaborate with other Solution and Enterprise Architects to ensure interoperability and architectural coherence across adjacent value streams. What we'll want you to have: • 12+ years of industry experience designing and implementing solutions. • 8+ years of experience in solution or enterprise architecture roles. • 3+ years of experience working in a SAFe environment or other scaled Agile frameworks. • SAFe® Architect Certification (or willingness to obtain). • Deep understanding of marketing and sales technology ecosystems to include integration patterns across these ecosystems (e.g., Salesforce, HubSpot, Adobe Experience Cloud, Marketo, Snowflake). • Experience with data integration, customer journey orchestration, and real-time personalization. • Ability to deliver technical solutions which meet all minimum requirements for quality, security and operability. Preferred Skills • Familiarity with customer data platforms (CDPs), identity resolution, and consent management. • Experience with cloud-native architectures, microservices, and API gateways. • Strong communication and stakeholder engagement skills. • Ability to mentor teams and influence architectural decisions across business and IT. Stay up to date on everything Blackbaud, Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: • Medical, dental, and vision insurance • Remote-first workforce • 401(k) program with employer match • Flexible paid time off • Generous Parental Leave • Volunteer for vacation • Opportunities to connect to build community and belonging • Pet insurance, legal and identity protection • Tuition reimbursement program

The Director will lead initiatives to deepen customer relationships and maximize customer lifetime value through strategic engagement programs. This includes developing engagement strategies, collaborating with various teams, and analyzing customer journeys to enhance satisfaction and retention. | Candidates should have over 8 years of experience in customer success, engagement, or marketing, preferably in SaaS or technology environments. Strong analytical skills and experience with customer data platforms and CRM systems are essential, along with excellent communication and leadership abilities. | About the role We are seeking a strategic and customer-centric Director, Customer Engagement and Retention Marketing to lead initiatives that deepen customer relationships, drive product adoption, and maximize customer lifetime value. This role will be instrumental in designing and executing engagement strategies that result in higher renewal rates, increased upsell/cross-sell conversions, and overall customer satisfaction. What you'll do Customer Engagement Strategy: Develop and implement scalable engagement programs tailored to customer segments, lifecycle stages, and product usage patterns. Adoption & Value Realization: Partner with Customer Success, Product, and Marketing teams to ensure customers realize value quickly and consistently. Renewals & Expansion: Collaborate with Sales and Account Management to identify renewal risks and expansion opportunities, and proactively address them through engagement initiatives. Customer Journey Mapping: Analyze customer journeys to identify friction points and opportunities for deeper engagement. Content & Campaigns: Oversee the creation of targeted content, webinars, and campaigns that educate and inspire customers to expand their usage. Voice of the Customer: Establish feedback loops to capture customer insights and inform product development and service improvements. Metrics & Reporting: Define KPIs for engagement success (e.g., adoption rates, NPS, renewal rates, upsell/cross-sell revenue) and report on performance regularly. What you'll have 8+ years of experience in customer success, engagement, or marketing roles, preferably in SaaS or technology environments. Proven track record of driving customer adoption and expansion through strategic engagement programs. Strong analytical skills and experience with customer data platforms, CRM systems, and engagement tools. Excellent communication and leadership skills with the ability to influence cross-functional teams. Passion for customer experience and a deep understanding of customer lifecycle management. Experience with tools like Gainsight, Salesforce, HubSpot, or similar platforms. Familiarity with customer segmentation and personalization strategies. Background in change management or customer education is a plus. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $150,400.00 to $204,100.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

The Director will lead initiatives to deepen customer relationships and drive product adoption. This includes designing engagement strategies to improve renewal rates and customer satisfaction. | Candidates should have over 8 years of experience in customer success or marketing roles, preferably in SaaS. Strong analytical skills and experience with CRM systems and engagement tools are essential. | About the role We are seeking a strategic and customer-centric Director, Customer Engagement and Retention Marketing to lead initiatives that deepen customer relationships, drive product adoption, and maximize customer lifetime value. This role will be instrumental in designing and executing engagement strategies that result in higher renewal rates, increased upsell/cross-sell conversions, and overall customer satisfaction. What you'll do Customer Engagement Strategy: Develop and implement scalable engagement programs tailored to customer segments, lifecycle stages, and product usage patterns. Adoption & Value Realization: Partner with Customer Success, Product, and Marketing teams to ensure customers realize value quickly and consistently. Renewals & Expansion: Collaborate with Sales and Account Management to identify renewal risks and expansion opportunities, and proactively address them through engagement initiatives. Customer Journey Mapping: Analyze customer journeys to identify friction points and opportunities for deeper engagement. Content & Campaigns: Oversee the creation of targeted content, webinars, and campaigns that educate and inspire customers to expand their usage. Voice of the Customer: Establish feedback loops to capture customer insights and inform product development and service improvements. Metrics & Reporting: Define KPIs for engagement success (e.g., adoption rates, NPS, renewal rates, upsell/cross-sell revenue) and report on performance regularly. What you'll have 8+ years of experience in customer success, engagement, or marketing roles, preferably in SaaS or technology environments. Proven track record of driving customer adoption and expansion through strategic engagement programs. Strong analytical skills and experience with customer data platforms, CRM systems, and engagement tools. Excellent communication and leadership skills with the ability to influence cross-functional teams. Passion for customer experience and a deep understanding of customer lifecycle management. Experience with tools like Gainsight, Salesforce, HubSpot, or similar platforms. Familiarity with customer segmentation and personalization strategies. Background in change management or customer education is a plus. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $150,400.00 to $204,100.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Lead design and development of full-stack web applications, data pipelines, and AI-powered systems while collaborating across teams and mentoring engineers. | 10+ years software engineering experience with full-stack development, data engineering, proficiency in C#, .NET Core, Python, SQL, cloud platforms, and strong LLM knowledge. | About the Role The Impact Edge team @ Blackbaud is seeking a highly experienced and versatile Principal Engineer with expertise in full-stack development, data engineering, and large language model (LLM) systems. This role is ideal for a technical leader who thrives in cross-functional environments, enjoys solving complex problems, and is passionate about building scalable, intelligent, and impactful software solutions. You will lead the design and development of modern web applications, data pipelines, and AI-powered systems, collaborating with product managers, data scientists, and engineers across disciplines. Act as a bridge between product, engineering, and analytics teams to ensure alignment on data and AI initiatives. The position offers the chance to work with modern technologies like Databricks, Microsoft Fabric, and OpenAI, and to contribute to meaningful projects that drive innovation and operational excellence. What you'll be doing: • Design and develop full-stack applications using .NET, C#, Angular, and modern web technologies (JavaScript/TypeScript, HTML, CSS). • Build scalable backend services and APIs, integrating with databases and cloud platforms. • Lead end-to-end delivery of high-quality software solutions, ensuring performance, security, and maintainability. • Conduct code reviews, mentor engineers, and enforce coding standards and best practices. Data Engineering & Analytics • Integrate data from multiple sources and curate datasets for reporting, dashboards, and AI applications. • Participate in data modeling efforts involving multiple data sources with dependencies across enterprise data models. • Develop and embed reporting capabilities using tools like Power BI. • Write and optimize DAX expressions; manage and refactor Power BI source queries to align with evolving data architecture. • Ensure data governance, security, and compliance with privacy regulations. LLM & AI Systems • Build and maintain LLM pipelines including prompt engineering, fine-tuning, and Retrieval-Augmented Generation (RAG). • Integrate with APIs from providers like OpenAI and manage vector databases. • Debug and evaluate natural language queries translated to SQL, especially in AI-powered tools like Copilot. • Identify and implement new capabilities to expand the functionality of AI assistants like Copilot. What You’ll Bring • 10+ years of experience in software engineering, with strong full-stack development skills. • Experience in data engineering, including big data technologies (Spark, Databricks, Data Lake) and advanced knowledge of data analytics (Microsoft Fabric preferred) • Proficiency in C#, .NET Core, Python, and SQL; experience with cloud platforms (Azure preferred). • Experience with REST APIs, asynchronous messaging, and microservices. • Strong understanding of LLM concepts, including prompt engineering, fine-tuning, and RAG. • Familiarity with CI/CD pipelines, TDD, and Agile methodologies. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: • Medical, dental, and vision insurance • Remote-first workforce • 401(k) program with employer match • Flexible paid time off • Generous Parental Leave • Volunteer for vacation • Opportunities to connect to build community and belonging • Pet insurance, legal and identity protection • Tuition reimbursement program

The Senior Financial Analyst will act as a trusted advisor to the Enterprise Technology Group, providing financial guidance and conducting comprehensive financial analysis. This role includes leading budgeting and forecasting processes, enhancing financial reporting tools, and measuring the performance of key initiatives. | Candidates should have a minimum of 5 years of experience in FP&A or Corporate Finance, preferably in a technology environment. Strong analytical skills, proficiency in Excel and PowerPoint, and the ability to communicate complex financial data clearly are essential. | We are seeking a Senior Financial Analyst to join our FP&A team! This role is ideal for someone with a strong analytical mindset, a proactive approach to process improvement, and a passion for leveraging technology to drive efficiency. The successful candidate will collaborate closely with Cyber Security and IT leadership, finance partners, and cross-functional stakeholders to deliver impactful analysis, financial planning, and reporting that supports strategic decision-making. This is a dynamic opportunity that offers high visibility across the organization and is well-suited for a candidate eager to make a meaningful impact on a high-performing team. What you’ll do: Business Partnering: Act as a trusted advisor and subject matter expert to the Enterprise Technology Group (ETG) and cross-functional stakeholders, providing financial guidance and support. Collaborate on strategic initiatives, operational improvements, and investment decisions, ensuring alignment with overall business objectives. Financial Analysis: Conduct comprehensive financial analysis across ETG business units, including technology investments, infrastructure, and operational efficiency. Identify and evaluate key performance indicators, trends, and ROI metrics to deliver actionable insights that support data-driven decision-making. Budgeting, Forecasting & Month-End Close: Lead and support the annual budgeting and quarterly forecasting processes for ETG-related expenses and cash flow. Own month-end close activities including accruals, variance analysis, and preparation of financial reporting packages. Partner with accounting and ETG stakeholders to ensure accuracy, timeliness, and transparency of financial data. Process Improvement: Continuously evaluate and enhance financial processes and reporting tools to automate workflows, improve accuracy, and increase operational efficiency. Champion the use of technology to streamline planning and analysis. Initiative Performance Measurement: Establish reporting frameworks and track metrics to assess the performance of key ETG initiatives driving operational and strategic growth. Prepare management reports and executive-level presentations to communicate results and recommendations. Risk & Opportunity Assessment: Identify financial risks and opportunities within ETG plans. Collaborate with stakeholders to develop mitigation strategies and optimize financial outcomes. Collaboration & Culture: Work closely with internal stakeholders across finance, technology, and operations. Foster a culture of teamwork, transparency, and continuous learning through effective communication and knowledge sharing. What you’ll bring: Minimum 5+ years of experience in FP&A, Corporate Finance, or a similar role within a software or technology environment. Advanced proficiency in Microsoft Excel and PowerPoint; experience with Qlik, Power BI, Alteryx, and Salesforce is a plus. SaaS or software industry experience preferred. Experience partnering with technology leadership or supporting technical business units is a strong advantage. Strong analytical mindset with high attention to detail and accuracy. Proven ability to leverage technology to automate or improve key financial processes and reporting. Excellent communication skills with the ability to distill complex financial data into clear, actionable insights. Ability to work independently and manage multiple priorities in a remote team environment. #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $77,700.00 to $104,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Not specified in the job description. | No specific requirements or skills listed. | *Recruiter to Enter or Link to Evergreen* Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ​ Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Lead the design and development of full-stack applications, data pipelines, and AI-powered systems. Collaborate with cross-functional teams to ensure alignment on data and AI initiatives. | Candidates should have over 10 years of experience in software engineering with strong full-stack development skills. Proficiency in C#, .NET Core, Python, SQL, and familiarity with big data technologies is essential. | About the Role We are seeking a highly experienced and versatile Principal Engineer with expertise in full-stack development, data engineering, and large language model (LLM) systems. This role is ideal for a technical leader who thrives in cross-functional environments, enjoys solving complex problems, and is passionate about building scalable, intelligent, and impactful software solutions. You will lead the design and development of modern web applications, data pipelines, and AI-powered systems, collaborating with product managers, data scientists, and engineers across disciplines. Act as a bridge between product, engineering, and analytics teams to ensure alignment on data and AI initiatives. Key Responsibilities Software Engineering & Architecture Design and develop full-stack applications using .NET, C#, Angular, and modern web technologies (JavaScript/TypeScript, HTML, CSS). Build scalable backend services and APIs, integrating with databases and cloud platforms. Lead end-to-end delivery of high-quality software solutions, ensuring performance, security, and maintainability. Conduct code reviews, mentor engineers, and enforce coding standards and best practices. Data Engineering & Analytics Integrate data from multiple sources and curate datasets for reporting, dashboards, and AI applications. Participate in data modeling efforts involving multiple data sources with dependencies across enterprise data models. Develop and embed reporting capabilities using tools like Power BI. Write and optimize DAX expressions; manage and refactor Power BI source queries to align with evolving data architecture. Ensure data governance, security, and compliance with privacy regulations. LLM & AI Systems Build and maintain LLM pipelines including prompt engineering, fine-tuning, and Retrieval-Augmented Generation (RAG). Integrate with APIs from providers like OpenAI and manage vector databases. Debug and evaluate natural language queries translated to SQL, especially in AI-powered tools like Copilot. Identify and implement new capabilities to expand the functionality of AI assistants like Copilot. What You’ll Bring 10+ years of experience in software engineering, with strong full-stack development skills. Experience in data engineering, including big data technologies (Spark, Databricks, Data Lake). Proficiency in C#, .NET Core, Python, and SQL; experience with cloud platforms (Azure preferred). Experience with REST APIs, asynchronous messaging, and microservices. Strong understanding of LLM concepts, including prompt engineering, fine-tuning, and RAG. Familiarity with CI/CD pipelines, TDD, and Agile methodologies. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

Design, develop, and optimize software applications and prototypes, perform code reviews, collaborate with cross-functional teams, and ensure high-quality, scalable solutions. | 8+ years of Microsoft stack development experience including C# and .NET Core, proficiency with JavaScript/TypeScript, RESTful services, Git, and familiarity with cloud platforms and microservices. | As a Principal Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices. You should be able to provide informed recommendations to Leadership and work with minimal technical direction. What you’ll do: Design and develop software applications, project prototypes, proofs of concept & client demos Evaluate performance of critical application components and optimize them to assure maximum performance and scalability Assist in driving the development effort for End-to-End on-time delivery of high-quality solutions that conform to feature requirements Work closely with the product management, program management, and other team members to coordinate schedules, identify task assignments and provide progress updates at daily standup meetings Perform, design and code reviews for all key application functional components Provide critical thinking, technical innovation and attention to detail when serving as a trusted advisor on your team Keep up to date on the latest technical developments in your area Ensure compliance with Web standards and accessibility requirements Ensure that all work meets standards of quality, security and operability Participate in all Scrum team ceremonies What you’ll bring: 8 or more years of experience in designing and developing applications on the Microsoft stack Experience with common web technologies – JavaScript/TypeScript, CSS, and HTML Experience with C# and .NET Core Experience with Cosmos Db Understanding of software engineering best practices and object-oriented development Experience working with RESTful services and APIs Familiarity with Git and continuous integration systems Familiarity with building software applications in the cloud (Azure/AWS/GCP) a plus Familiarity with building distributed microservices a plus Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

Qualify and close sales leads, maintain key account relationships, manage sales pipeline and forecasts, and deliver ROI-focused product proposals. | 2-4 years sales experience in SaaS or IT, or 5+ years fundraising experience, strong communication and sales strategy skills, and a hunter mentality. | Sales Commercial Account Executive, Social Impact Remote, South Carolina, United States of America Sales and Sales Support Req IDR0013101 Remote: Yes About the role We are seeking high-energy, sales driven professionals and/or non-profit fundraising experts to guide prospects to Blackbaud’s proven software solutions. You will serve as key contact and liaison between Blackbaud and potential clients during the initial sales process by quickly closing key plays driven by both inbound and outbound leads. Ideal candidates should be results-oriented, possess outstanding customer facing skills and have a proven track record selling CRM/SaaS or Fundraising software solutions from the ground up within a high velocity selling environment while other successful candidates will have a proven track record of meeting and exceeding fundraising goals with demonstrated success in raising money; priority given to those with specific Blackbaud product experience. What you’ll do • Quickly qualifying, pursuing and closing key plays • Establishing and maintaining key account relationships • Serving as prospective clients' main point of contact and working with other departments as needed to provide answers and service • Providing return on investment (ROI) solutions in the form of product and service proposals • Continuously updating and maintaining active deals for pipeline management, daily activity and forecast data • Staying up-to-date as it relates to the markets which impact products or services • Reaching and exceeding monthly and quarterly quota • Vertical expertise preferred, not required What you'll bring • 2 - 4 years of successful sales experience is required, preferably high volume selling experience in an IT or software (Saas) environment and/or 5+ years of experience in development/fundraising • Hunter/new logos/new product line driven mentality • Superior communication skills with the ability to make clear, compelling and value-focused sales presentations • A strong work ethic and goal-oriented attitude is required • Proven success in creating effective sales strategies to meet and exceed sales quotas • Excellent time-management skills with the discipline to handle multiple tasks and adapt quickly to change in a fast-paced, structured selling environment Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base salary and annual proposed commission is $69,800.00 to $93,100.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: • Medical, dental, and vision insurance • Remote-first workforce • 401(k) program with employer match • Flexible paid time off • Generous Parental Leave • Volunteer for vacation • Opportunities to connect to build community and belonging • Pet insurance, legal and identity protection • Tuition reimbursement program