Blackbaud

Engage prospects via phone and email to generate sales opportunities and qualify leads for the sales team. | Previous experience in high-volume outbound sales, familiarity with sales tools, and strong communication skills. | Sales Development Representative: Are you passionate about helping diverse organizations exceed their goals and expand their reach through software solutions? Do you have a strong desire to begin or continue your career in software sales? Are you ready to contribute to Blackbaud’s vision, “to power an Ecosystem of Good?” If yes, Blackbaud’s Sales Development Representative role is one we encourage you to apply for! About the Sales Development Representative role: The Sales Development Representative (SDR) helps generate sales for Prospecting Account Executives (AE’s). The SDR is responsible for effectively and efficiently researching, engaging, and connecting prospective customers to the sales team to drive “top of the sales funnel” activity and help generate pipeline. In addition to prospecting sales opportunities in the market, the SDR will collaborate with AE’s on targeted lists, planning outreach, and building prospect pools. The SDR role is critical in surfacing new opportunities for our sales team. Given this, the SDR role is a quota-bearing role. The SDR’s Quotas will include monthly goals for the scheduling of qualified initial sales meetings (Discovery Calls) led by an AE and building pipeline on prospect accounts. For strong performers, we have a rigorous upskilling and development program to prepare SDRs to enter our Sales Academy, leading to future quota-bearing roles such as Commercial Account Executive. What you'll be doing: Contact by phone or email a high volume of prospected leads per day to initiate conversation, present the value of products and solutions, and qualify prospects to move on to a discovery call with an Account Executive Research to engage market prospects that fit the ideal customer profile based on targeted market, and identify relevant internal company contacts for targeted outreach Research and identify prospects’ business needs and confirm our ability to address them using available digital learning solutions and or software. Adapt messaging to prospects based on needs and areas of interests, while highlighting relevant industry trends and Blackbaud’s diverse business solutions Generate demand for Blackbaud products and solutions through the creation and adaption of targeted email campaigns that reach highly relevant audiences Record and maintain outreach records in Salesforce system up-to-date contact information and notes for all Prospect contacts. Track and report on individual progress to monthly and quarterly goals for initial sales meetings and pipeline sourced Meet regularly (weekly or biweekly) with your assigned Account Executives and communicate timely and accurately with the team to provide updates on weekly outreach activity, successes, and additional areas and prospects to target Additional professional development opportunities including shadowing, training and certification of key activities and skills across the sales process (discovery, demos, relationship engagement calls) to prepare strong performers for next commercial steps as Account Executives or Account Managers Other job-related duties as assigned What we’ll want you to have: Previous experience or knowledge of high-volume outbound contact (email & phone) in a sales environment Previous experience or knowledge of technical or software product sales is a plus Familiarity with sales tools such as LinkedIn Sales Navigator, Salesloft, Consensus, and Salesforce is a plus Track record of quota and or measurable goal achievement Excellent verbal and written communication skills Excellent time management and organizational skills Goal & growth mindset with the ability to seek out and apply coaching feedback regarding sales skills Desire to grow and continue on as a sales professional #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base salary and annual proposed commission is $46,100.00 to $58,300.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

Managing professional services projects, coordinating with customers and internal teams, and ensuring project success. | 1-3 years of experience in professional services or customer service, familiarity with project management methodologies, and proficiency with MS Office tools. | The Blackbaud Customer Success Services team is looking for a Project Manager for our Services PMO. Project Managers within our Services PMO are responsible for staffing, scheduling, and project management of professional services projects involving Blackbaud’s solutions. Project Managers serve as the main point of contact for customer and internal project teams and are responsible for the overall success of the project. Individuals in this role must have excellent customer service skills and are responsible for ensuring customers have a superior customer experience. Project Managers work with cross-functional teams to schedule and manage project delivery. This team is evaluated on project implementation process, customer care and customer satisfaction. What you'll do: Managing professional services projects for Blackbaud's customers. Conduct project kick-off and customer status meetings, ensuring clear and organized communication with all stakeholders. Work collaboratively with customers and internal teams to ensure project tasks are scheduled correctly and completed on time. Stays on a focused, efficient path for achieving results through monitoring project timeline and milestone progress. Maintain project data in internal systems and project management tools, including project status updates, forecasts, backlog updates etc. Address and resolve customer issues and feedback by collaborating with internal Blackbaud teams and maintaining effective communication with customers. What you'll bring: 1-3 years of experience working in a professional services or customer service setting. Familiarity with project management methodologies. Experience with Microsoft Visio, Project, Word, and PowerPoint. Demonstrated ability to manage a large volume of customers and projects concurrently. Outstanding written and verbal communication skills. Excellent organizational and time-management skills. SalesForce and/or Certinia experience is a plus. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $61,000.00 to $77,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Managing professional services projects for Blackbaud's customers and ensuring clear communication with all stakeholders. Addressing and resolving customer issues while collaborating with internal teams. | Candidates should have 1-3 years of experience in a professional services or customer service setting and familiarity with project management methodologies. Strong communication, organizational, and time-management skills are essential. | The Blackbaud Customer Success Services team is looking for a Project Manager for our Services PMO. Project Managers within our Services PMO are responsible for staffing, scheduling, and project management of professional services projects involving Blackbaud’s solutions. Project Managers serve as the main point of contact for customer and internal project teams and are responsible for the overall success of the project. Individuals in this role must have excellent customer service skills and are responsible for ensuring customers have a superior customer experience. Project Managers work with cross-functional teams to schedule and manage project delivery. This team is evaluated on project implementation process, customer care and customer satisfaction. What you'll do: Managing professional services projects for Blackbaud's customers. Conduct project kick-off and customer status meetings, ensuring clear and organized communication with all stakeholders. Work collaboratively with customers and internal teams to ensure project tasks are scheduled correctly and completed on time. Stays on a focused, efficient path for achieving results through monitoring project timeline and milestone progress. Maintain project data in internal systems and project management tools, including project status updates, forecasts, backlog updates etc. Address and resolve customer issues and feedback by collaborating with internal Blackbaud teams and maintaining effective communication with customers. What you'll bring: 1-3 years of experience working in a professional services or customer service setting. Familiarity with project management methodologies. Experience with Microsoft Visio, Project, Word, and PowerPoint. Demonstrated ability to manage a large volume of customers and projects concurrently. Outstanding written and verbal communication skills. Excellent organizational and time-management skills. SalesForce and/or Certinia experience is a plus. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $61,000.00 to $77,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

Leading a sales team to achieve revenue targets, coaching, recruiting, and developing strategic customer relationships. | 5+ years in SaaS sales, 1+ years in sales management, proven quota achievement, strong coaching skills, and experience in a fast-paced environment. | About the role: We are looking for a dynamic, high-performing Senior Sales Manager to join our high performing Nonprofit Vertical team. This position will lead a team of Enterprise Account Executives to achieve growth targets including building new pipeline for our high growth Customer Team within the Nonprofit Vertical. The successful candidate will be responsible for developing new and strengthening existing relationships with Executives and Senior Leaders at Nonprofit accounts. This position reports to the Director of Sales for the Nonprofit Vertical. The ideal candidate will have experience leading a team of seasoned Account Executives and will have a proven track record for delivering results in commercial accounts. What you will be doing: Leading a team of Account Executives to achieve quarterly/annual bookings and revenue targets Coach and measure key activity metrics, adherence to sales process and the sales leadership framework component Attract and retain an all-star team, including recruiting, hiring, coaching, and training Establish C-level relationships with strategic customers via proactive customer networking and development Responsible for monitoring market trends and key events within Nonprofit Vertical; provides periodic updates to executive team Assist in the territory planning for accounts by working with Account Executives and customers to understand their challenges and identifying opportunities Assist sales team with closing transactions with multiple decision makers Utilize Sales Team and Customer feedback, in addition to bookings, pipeline and account data to diagnose business strengths and weaknesses, implement change and allocate resources appropriately What we want you to have: 5+ years software or SaaS sales experience with a focus on consultative solutions selling 1+ years sales management experience in a rapidly growing and fast-paced environment Proven history of leading teams to achieve quotas and objectives within a commercial environment Excellent coaching skills and sales methodology knowledge allowing you and your team to skillfully negotiate wins internally and externally while maintaining strong relationships Fostering a positive attitude, the ability to stay flexible in a fast-paced, changing environment and the enthusiasm required to maintain long-term customer relationships Nonprofit industry experience a plus Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base salary and annual proposed commission is $183,300.00 to $249,600.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Manage and grow sales within the higher education sector by developing strategic plans, managing sales pipelines, and establishing trusted relationships with clients. | 8+ years of experience in SaaS sales within higher education, proven success in complex sales, and experience managing RFPs. | About the role As a key member of the Blackbaud Enterprise Sales Team, the Enterprise Client Account Executive (CAE) will be responsible for identifying cross-sell and upsell opportunities within the assigned territory of existing Higher Education customers. The ideal candidate will be responsible for the full sales cycle, from lead to close and will also help internal teams continue to innovate by sharing knowledge of client challenges as well as their understanding of Blackbaud's portfolio of our offerings to Higher Education institutions. The Account Executive must be able to consultatively navigate through large, complex Higher Education organizations positioning Blackbaud's software, services and training as a best of breed high-end enterprise solution. We want you to work with these customers to uncover needs and opportunities to expand the use of our products and services, helping them to achieve success with their fundraising, financial, academic, website, and organizational goals. What you’ll do Managing sales activities to exceed assigned revenue objectives. Providing tactical and strategic plans with specific measurable time frames to penetrate an account. Generate new sales opportunities to ensure an adequate pipeline. Collaborate with Client Success Managers (i.e. Account Managers) to generate additional revenue from existing client base. Following up on leads, completing RFP's etc.) into accounts to establish additional relationships. Executing on the plan to position Blackbaud as solution of choice. Becoming a 'trusted business advisor' and establish Executive relationships at senior levels within client accounts. Differentiating Blackbaud's solution by positioning professional services. Provide and or coordinate appropriate resources such as online demonstrations and proposals when needed to educate clients and advance sales cycles. Working closely with professional services to present a total solution. Build and maintain an accurate pipeline and timely sales forecasts to management. Identifying internal teams, providing direction and leadership in each sales engagement. Develop a deep understanding of customer industry trends. What you'll bring 8+ years’ experience in positioning and selling large, complex SaaS CRM and/or ERP software solutions within Higher Education sector Proven experience developing and managing Requests for Proposals (RFPs). Knowledge and experience working within a solution-selling or consultative selling methodology Experience selling/navigating a complex sale Experience in both acquiring new business and cultivating existing relationships for business A proven track record of consistent over quota achievement within a solutions software vendor Entrepreneurial drive and work ethic Nonprofit industry experience a plus Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base salary and annual proposed commission is $122,200.00 to $168,600.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Leading a team of sales professionals to achieve revenue targets and develop strategic customer relationships within the nonprofit sector. | 5+ years of SaaS sales experience, 1+ years of sales management, proven quota achievement, and familiarity with consultative solutions selling. | About the role: We are looking for a dynamic, high-performing Senior Sales Manager to join our high performing Nonprofit Vertical team. This position will lead a team of Enterprise Account Executives to achieve growth targets including building new pipeline for our high growth Customer Team within the Nonprofit Vertical. The successful candidate will be responsible for developing new and strengthening existing relationships with Executives and Senior Leaders at Nonprofit accounts. This position reports to the Director of Sales for the Nonprofit Vertical. The ideal candidate will have experience leading a team of seasoned Account Executives and will have a proven track record for delivering results in commercial accounts. What you will be doing: Leading a team of Account Executives to achieve quarterly/annual bookings and revenue targets Coach and measure key activity metrics, adherence to sales process and the sales leadership framework component Attract and retain an all-star team, including recruiting, hiring, coaching, and training Establish C-level relationships with strategic customers via proactive customer networking and development Responsible for monitoring market trends and key events within Nonprofit Vertical; provides periodic updates to executive team Assist in the territory planning for accounts by working with Account Executives and customers to understand their challenges and identifying opportunities Assist sales team with closing transactions with multiple decision makers Utilize Sales Team and Customer feedback, in addition to bookings, pipeline and account data to diagnose business strengths and weaknesses, implement change and allocate resources appropriately What we want you to have: 5+ years software or SaaS sales experience with a focus on consultative solutions selling 1+ years sales management experience in a rapidly growing and fast-paced environment Proven history of leading teams to achieve quotas and objectives within a commercial environment Excellent coaching skills and sales methodology knowledge allowing you and your team to skillfully negotiate wins internally and externally while maintaining strong relationships Fostering a positive attitude, the ability to stay flexible in a fast-paced, changing environment and the enthusiasm required to maintain long-term customer relationships Nonprofit industry experience a plus Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base salary and annual proposed commission is $183,300.00 to $249,600.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

Leading global communication and coalition strategies, influencing corporate and nonprofit sectors, and building inclusive organizational cultures. | Extensive experience in strategic communications, coalition leadership, and organizational change, with a focus on DEI and stakeholder engagement, but lacking direct sales or fundraising experience. | About the role We are seeking high-energy, sales driven professionals and/or non-profit fundraising experts to guide prospects to Blackbaud’s proven software solutions. You will serve as key contact and liaison between Blackbaud and potential clients during the initial sales process by quickly closing key plays driven by both inbound and outbound leads. Ideal candidates should be results-oriented, possess outstanding customer facing skills and have a proven track record selling CRM/SaaS or Fundraising software solutions from the ground up within a high velocity selling environment while other successful candidates will have a proven track record of meeting and exceeding fundraising goals with demonstrated success in raising money; priority given to those with specific Blackbaud product experience. What you’ll do Quickly qualifying, pursuing and closing key plays Establishing and maintaining key account relationships Serving as prospective clients' main point of contact and working with other departments as needed to provide answers and service Providing return on investment (ROI) solutions in the form of product and service proposals Continuously updating and maintaining active deals for pipeline management, daily activity and forecast data Staying up-to-date as it relates to the markets which impact products or services Reaching and exceeding monthly and quarterly quota Vertical expertise preferred, not required What you'll bring 2 - 4 years of successful sales experience is required, preferably high volume selling experience in an IT or software (Saas) environment and/or 5+ years of experience in development/fundraising Hunter/new logos/new product line driven mentality Superior communication skills with the ability to make clear, compelling and value-focused sales presentations A strong work ethic and goal-oriented attitude is required Proven success in creating effective sales strategies to meet and exceed sales quotas Excellent time-management skills with the discipline to handle multiple tasks and adapt quickly to change in a fast-paced, structured selling environment Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base salary and annual proposed commission is $69,800.00 to $93,100.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

The Director will lead initiatives to deepen customer relationships and maximize customer lifetime value through strategic engagement programs. This includes developing engagement strategies, collaborating with various teams, and analyzing customer journeys to enhance satisfaction and retention. | Candidates should have over 8 years of experience in customer success, engagement, or marketing, preferably in SaaS or technology environments. Strong analytical skills and experience with customer data platforms and CRM systems are essential, along with excellent communication and leadership abilities. | About the role We are seeking a strategic and customer-centric Director, Customer Engagement and Retention Marketing to lead initiatives that deepen customer relationships, drive product adoption, and maximize customer lifetime value. This role will be instrumental in designing and executing engagement strategies that result in higher renewal rates, increased upsell/cross-sell conversions, and overall customer satisfaction. What you'll do Customer Engagement Strategy: Develop and implement scalable engagement programs tailored to customer segments, lifecycle stages, and product usage patterns. Adoption & Value Realization: Partner with Customer Success, Product, and Marketing teams to ensure customers realize value quickly and consistently. Renewals & Expansion: Collaborate with Sales and Account Management to identify renewal risks and expansion opportunities, and proactively address them through engagement initiatives. Customer Journey Mapping: Analyze customer journeys to identify friction points and opportunities for deeper engagement. Content & Campaigns: Oversee the creation of targeted content, webinars, and campaigns that educate and inspire customers to expand their usage. Voice of the Customer: Establish feedback loops to capture customer insights and inform product development and service improvements. Metrics & Reporting: Define KPIs for engagement success (e.g., adoption rates, NPS, renewal rates, upsell/cross-sell revenue) and report on performance regularly. What you'll have 8+ years of experience in customer success, engagement, or marketing roles, preferably in SaaS or technology environments. Proven track record of driving customer adoption and expansion through strategic engagement programs. Strong analytical skills and experience with customer data platforms, CRM systems, and engagement tools. Excellent communication and leadership skills with the ability to influence cross-functional teams. Passion for customer experience and a deep understanding of customer lifecycle management. Experience with tools like Gainsight, Salesforce, HubSpot, or similar platforms. Familiarity with customer segmentation and personalization strategies. Background in change management or customer education is a plus. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $150,400.00 to $204,100.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

Lead customer engagement and retention marketing initiatives to increase product adoption, renewals, and upsell opportunities through strategic programs and cross-functional collaboration. | 8+ years in customer success or marketing roles with proven experience driving customer adoption and expansion, strong analytical and leadership skills, and familiarity with CRM and engagement tools. | Director, Customer Engagement and Retention Marketing Remote, United States of America Customer Success and Support Remote: Yes About the role We are seeking a strategic and customer-centric Director, Customer Engagement and Retention Marketing to lead initiatives that deepen customer relationships, drive product adoption, and maximize customer lifetime value. This role will be instrumental in designing and executing engagement strategies that result in higher renewal rates, increased upsell/cross-sell conversions, and overall customer satisfaction. What you'll do • Customer Engagement Strategy: Develop and implement scalable engagement programs tailored to customer segments, lifecycle stages, and product usage patterns. • Adoption & Value Realization: Partner with Customer Success, Product, and Marketing teams to ensure customers realize value quickly and consistently. • Renewals & Expansion: Collaborate with Sales and Account Management to identify renewal risks and expansion opportunities, and proactively address them through engagement initiatives. • Customer Journey Mapping: Analyze customer journeys to identify friction points and opportunities for deeper engagement. • Content & Campaigns: Oversee the creation of targeted content, webinars, and campaigns that educate and inspire customers to expand their usage. • Voice of the Customer: Establish feedback loops to capture customer insights and inform product development and service improvements. • Metrics & Reporting: Define KPIs for engagement success (e.g., adoption rates, NPS, renewal rates, upsell/cross-sell revenue) and report on performance regularly. What you'll have • 8+ years of experience in customer success, engagement, or marketing roles, preferably in SaaS or technology environments. • Proven track record of driving customer adoption and expansion through strategic engagement programs. • Strong analytical skills and experience with customer data platforms, CRM systems, and engagement tools. • Excellent communication and leadership skills with the ability to influence cross-functional teams. • Passion for customer experience and a deep understanding of customer lifecycle management. • Experience with tools like Gainsight, Salesforce, HubSpot, or similar platforms. • Familiarity with customer segmentation and personalization strategies. • Background in change management or customer education is a plus. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $150,400.00 to $204,100.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: • Medical, dental, and vision insurance • Remote-first workforce • 401(k) program with employer match • Flexible paid time off • Generous Parental Leave • Volunteer for vacation • Opportunities to connect to build community and belonging • Pet insurance, legal and identity protection • Tuition reimbursement program

The Director will lead initiatives to deepen customer relationships and drive product adoption. This includes designing engagement strategies to improve renewal rates and customer satisfaction. | Candidates should have over 8 years of experience in customer success or marketing roles, preferably in SaaS. Strong analytical skills and experience with CRM systems and engagement tools are essential. | About the role We are seeking a strategic and customer-centric Director, Customer Engagement and Retention Marketing to lead initiatives that deepen customer relationships, drive product adoption, and maximize customer lifetime value. This role will be instrumental in designing and executing engagement strategies that result in higher renewal rates, increased upsell/cross-sell conversions, and overall customer satisfaction. What you'll do Customer Engagement Strategy: Develop and implement scalable engagement programs tailored to customer segments, lifecycle stages, and product usage patterns. Adoption & Value Realization: Partner with Customer Success, Product, and Marketing teams to ensure customers realize value quickly and consistently. Renewals & Expansion: Collaborate with Sales and Account Management to identify renewal risks and expansion opportunities, and proactively address them through engagement initiatives. Customer Journey Mapping: Analyze customer journeys to identify friction points and opportunities for deeper engagement. Content & Campaigns: Oversee the creation of targeted content, webinars, and campaigns that educate and inspire customers to expand their usage. Voice of the Customer: Establish feedback loops to capture customer insights and inform product development and service improvements. Metrics & Reporting: Define KPIs for engagement success (e.g., adoption rates, NPS, renewal rates, upsell/cross-sell revenue) and report on performance regularly. What you'll have 8+ years of experience in customer success, engagement, or marketing roles, preferably in SaaS or technology environments. Proven track record of driving customer adoption and expansion through strategic engagement programs. Strong analytical skills and experience with customer data platforms, CRM systems, and engagement tools. Excellent communication and leadership skills with the ability to influence cross-functional teams. Passion for customer experience and a deep understanding of customer lifecycle management. Experience with tools like Gainsight, Salesforce, HubSpot, or similar platforms. Familiarity with customer segmentation and personalization strategies. Background in change management or customer education is a plus. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $150,400.00 to $204,100.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Drive sales activities to exceed revenue targets by managing complex accounts, collaborating with client success teams, and positioning Blackbaud's solutions as the preferred choice. | Requires 8+ years selling complex SaaS CRM/ERP solutions with consultative selling skills, proven quota achievement, and ability to navigate large organizations. | About the role As a key member of the Blackbaud Enterprise Sales Team, the Account Executive will be responsible for identifying and penetrating accounts within an assigned territory. The Account Executive must be able to consultatively navigate through large, complex organizations positioning Blackbaud's software, services and training as a best of breed high-end enterprise solution. They must also work collaboratively with other partners in our larger sales engagements to provide a total solution. The Sales Organization represents opportunities across several verticals including: Higher Education, K-12 Independent Schools, Nonprofit and Healthcare. What you’ll do Managing sales activities to exceed assigned revenue objectives. Providing tactical and strategic plans with specific measurable time frames to penetrate an account. Collaborate with Client Success Managers (i.e. Account Managers) to generate additional revenue from existing client base. Following up on leads, completing RFP's etc) into accounts to establish additional relationships. Executing on the plan to position Blackbaud as solution of choice. Becoming a 'trusted business advisor' and establish Executive relationships at senior levels within client accounts. Differentiating Blackbaud's solution by positioning professional services. Provide and or coordinate appropriate resources such as online demonstrations and proposals when needed to educate clients and advance sales cycles. Working closely with professional services to present a total solution. Build and maintain an accurate pipeline and timely sales forecasts to management. Identifying internal teams, providing direction and leadership in each sales engagement. Develop a deep understanding of customer industry trends. What you'll bring 8+ years’ experience in positioning and selling large, complex SaaS CRM and/or ERP software solutions Knowledge and experience working within a solution-selling or consultative selling methodology Experience selling/navigating a complex sale Experience in both acquiring new business and cultivating existing relationships for business A proven track record of consistent over quota achievement within a solutions software vendor Entrepreneurial drive and work ethic Experience selling into development offices a plus Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base salary and annual proposed commission is $122,200.00 to $168,600.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Lead design and development of full-stack web applications, data pipelines, and AI-powered systems while collaborating across teams and mentoring engineers. | 10+ years software engineering experience with full-stack development, data engineering, proficiency in C#, .NET Core, Python, SQL, cloud platforms, and strong LLM knowledge. | About the Role The Impact Edge team @ Blackbaud is seeking a highly experienced and versatile Principal Engineer with expertise in full-stack development, data engineering, and large language model (LLM) systems. This role is ideal for a technical leader who thrives in cross-functional environments, enjoys solving complex problems, and is passionate about building scalable, intelligent, and impactful software solutions. You will lead the design and development of modern web applications, data pipelines, and AI-powered systems, collaborating with product managers, data scientists, and engineers across disciplines. Act as a bridge between product, engineering, and analytics teams to ensure alignment on data and AI initiatives. The position offers the chance to work with modern technologies like Databricks, Microsoft Fabric, and OpenAI, and to contribute to meaningful projects that drive innovation and operational excellence. What you'll be doing: • Design and develop full-stack applications using .NET, C#, Angular, and modern web technologies (JavaScript/TypeScript, HTML, CSS). • Build scalable backend services and APIs, integrating with databases and cloud platforms. • Lead end-to-end delivery of high-quality software solutions, ensuring performance, security, and maintainability. • Conduct code reviews, mentor engineers, and enforce coding standards and best practices. Data Engineering & Analytics • Integrate data from multiple sources and curate datasets for reporting, dashboards, and AI applications. • Participate in data modeling efforts involving multiple data sources with dependencies across enterprise data models. • Develop and embed reporting capabilities using tools like Power BI. • Write and optimize DAX expressions; manage and refactor Power BI source queries to align with evolving data architecture. • Ensure data governance, security, and compliance with privacy regulations. LLM & AI Systems • Build and maintain LLM pipelines including prompt engineering, fine-tuning, and Retrieval-Augmented Generation (RAG). • Integrate with APIs from providers like OpenAI and manage vector databases. • Debug and evaluate natural language queries translated to SQL, especially in AI-powered tools like Copilot. • Identify and implement new capabilities to expand the functionality of AI assistants like Copilot. What You’ll Bring • 10+ years of experience in software engineering, with strong full-stack development skills. • Experience in data engineering, including big data technologies (Spark, Databricks, Data Lake) and advanced knowledge of data analytics (Microsoft Fabric preferred) • Proficiency in C#, .NET Core, Python, and SQL; experience with cloud platforms (Azure preferred). • Experience with REST APIs, asynchronous messaging, and microservices. • Strong understanding of LLM concepts, including prompt engineering, fine-tuning, and RAG. • Familiarity with CI/CD pipelines, TDD, and Agile methodologies. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: • Medical, dental, and vision insurance • Remote-first workforce • 401(k) program with employer match • Flexible paid time off • Generous Parental Leave • Volunteer for vacation • Opportunities to connect to build community and belonging • Pet insurance, legal and identity protection • Tuition reimbursement program

Design, build, and maintain scalable .NET applications with Generative AI features, collaborate in Agile teams, and ensure high-quality code. | 7+ years Microsoft stack experience with C#/.NET Core, Angular/TypeScript proficiency, SQL Server knowledge, and familiarity with cloud and AI technologies. | About the role: Blackbaud is looking for a Senior .NET Software Engineer to join the Financial Edge NXT Engineering team working on our Fintech Platform. Financial Edge NXT Engineering is responsible for providing full-fledged accounting capabilities powering our social good ecosystem. We’re looking for a Senior Software Engineer with a passion for building intelligent, scalable applications that leverage the power of Generative AI. You’ll collaborate with a high-impact team to bring meaningful innovation to our customers. What you'll do: Design, build, and maintain efficient, reusable, and reliable code Proactively suggest improvements to applications and processes that enhance the client experience or improve performance Participate in the maintenance and support of the solution Collaborate with other engineers on the technical design of solutions Work with Product Management to understand and document project requirements Participate in Agile ceremonies and daily standups Stay current with the latest developments in Generative AI and software engineering Implement UI/UX designs with a focus on web standards and accessibility Ensure robust, high-quality code through reviews and automated testing Stay current with the latest developments in Generative AI, Machine Learning, and the practice of software engineering. Design, develop, and deliver production-ready features that leverage Blackbaud’s internal Generative AI services and tooling. What we'll want you to have: 7+ years of experience designing and developing applications on the Microsoft stack Strong experience with C# and .NET Core Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML Experience with SQL Server and/or Cosmos DB Familiarity with Git, RESTful APIs, CI/CD, test automation technologies Understanding of software engineering best practices and object-oriented design Experience designing and building Generative AI features into software products strongly preferred Familiarity with building distributed microservices and software applications in the cloud (MS Azure) Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $117,200.00 to $157,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

The Senior Financial Analyst will act as a trusted advisor to the Enterprise Technology Group, providing financial guidance and conducting comprehensive financial analysis. This role includes leading budgeting and forecasting processes, enhancing financial reporting tools, and measuring the performance of key initiatives. | Candidates should have a minimum of 5 years of experience in FP&A or Corporate Finance, preferably in a technology environment. Strong analytical skills, proficiency in Excel and PowerPoint, and the ability to communicate complex financial data clearly are essential. | We are seeking a Senior Financial Analyst to join our FP&A team! This role is ideal for someone with a strong analytical mindset, a proactive approach to process improvement, and a passion for leveraging technology to drive efficiency. The successful candidate will collaborate closely with Cyber Security and IT leadership, finance partners, and cross-functional stakeholders to deliver impactful analysis, financial planning, and reporting that supports strategic decision-making. This is a dynamic opportunity that offers high visibility across the organization and is well-suited for a candidate eager to make a meaningful impact on a high-performing team. What you’ll do: Business Partnering: Act as a trusted advisor and subject matter expert to the Enterprise Technology Group (ETG) and cross-functional stakeholders, providing financial guidance and support. Collaborate on strategic initiatives, operational improvements, and investment decisions, ensuring alignment with overall business objectives. Financial Analysis: Conduct comprehensive financial analysis across ETG business units, including technology investments, infrastructure, and operational efficiency. Identify and evaluate key performance indicators, trends, and ROI metrics to deliver actionable insights that support data-driven decision-making. Budgeting, Forecasting & Month-End Close: Lead and support the annual budgeting and quarterly forecasting processes for ETG-related expenses and cash flow. Own month-end close activities including accruals, variance analysis, and preparation of financial reporting packages. Partner with accounting and ETG stakeholders to ensure accuracy, timeliness, and transparency of financial data. Process Improvement: Continuously evaluate and enhance financial processes and reporting tools to automate workflows, improve accuracy, and increase operational efficiency. Champion the use of technology to streamline planning and analysis. Initiative Performance Measurement: Establish reporting frameworks and track metrics to assess the performance of key ETG initiatives driving operational and strategic growth. Prepare management reports and executive-level presentations to communicate results and recommendations. Risk & Opportunity Assessment: Identify financial risks and opportunities within ETG plans. Collaborate with stakeholders to develop mitigation strategies and optimize financial outcomes. Collaboration & Culture: Work closely with internal stakeholders across finance, technology, and operations. Foster a culture of teamwork, transparency, and continuous learning through effective communication and knowledge sharing. What you’ll bring: Minimum 5+ years of experience in FP&A, Corporate Finance, or a similar role within a software or technology environment. Advanced proficiency in Microsoft Excel and PowerPoint; experience with Qlik, Power BI, Alteryx, and Salesforce is a plus. SaaS or software industry experience preferred. Experience partnering with technology leadership or supporting technical business units is a strong advantage. Strong analytical mindset with high attention to detail and accuracy. Proven ability to leverage technology to automate or improve key financial processes and reporting. Excellent communication skills with the ability to distill complex financial data into clear, actionable insights. Ability to work independently and manage multiple priorities in a remote team environment. #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $77,700.00 to $104,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Not specified in the job description. | No specific requirements or skills listed. | *Recruiter to Enter or Link to Evergreen* Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ​ Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

As a Principal Software Engineer, you will design and develop software applications while evaluating and optimizing performance for scalability. You will also assist in driving the development effort for on-time delivery of high-quality solutions and participate in all Scrum team ceremonies. | Candidates should have 8 or more years of experience in designing and developing applications on the Microsoft stack, with proficiency in C# and .NET Core. Familiarity with web technologies, RESTful services, and cloud platforms is also required. | About the role: As a Principal Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices. You should be able to provide informed recommendations to Leadership and work with minimal technical direction. What you’ll do: Design and develop software applications, project prototypes, proofs of concept & client demos Evaluate performance of critical application components and optimize them to assure maximum performance and scalability Assist in driving the development effort for End-to-End on-time delivery of high-quality solutions that conform to feature requirements Work closely with the product management, program management, and other team members to coordinate schedules, identify task assignments and provide progress updates at daily standup meetings Perform, design and code reviews for all key application functional components Provide critical thinking, technical innovation and attention to detail when serving as a trusted advisor on your team Keep up to date on the latest technical developments in your area Ensure compliance with Web standards and accessibility requirements Ensure that all work meets standards of quality, security and operability Participate in all Scrum team ceremonies What you’ll bring: 8 or more years of experience in designing and developing applications on the Microsoft stack Experience with common web technologies – JavaScript/TypeScript, CSS, and HTML Experience with C# and .NET Core Experience with Cosmos Db Understanding of software engineering best practices and object-oriented development Experience working with RESTful services and APIs Familiarity with Git and continuous integration systems Familiarity with building software applications in the cloud (Azure/AWS/GCP) a plus Familiarity with building distributed microservices a plus Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

Design, develop, optimize, and review software applications and components while collaborating with cross-functional teams and ensuring quality and compliance within an agile Scrum environment. | 8+ years experience with Microsoft stack including C# and .NET Core, proficiency in JavaScript/TypeScript, CSS, HTML, Cosmos DB, RESTful APIs, Git, and familiarity with cloud and microservices. | About the role: As a Principal Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices. You should be able to provide informed recommendations to Leadership and work with minimal technical direction. What you’ll do: Design and develop software applications, project prototypes, proofs of concept & client demos Evaluate performance of critical application components and optimize them to assure maximum performance and scalability Assist in driving the development effort for End-to-End on-time delivery of high-quality solutions that conform to feature requirements Work closely with the product management, program management, and other team members to coordinate schedules, identify task assignments and provide progress updates at daily standup meetings Perform, design and code reviews for all key application functional components Provide critical thinking, technical innovation and attention to detail when serving as a trusted advisor on your team Keep up to date on the latest technical developments in your area Ensure compliance with Web standards and accessibility requirements Ensure that all work meets standards of quality, security and operability Participate in all Scrum team ceremonies What you’ll bring: 8 or more years of experience in designing and developing applications on the Microsoft stack Experience with common web technologies – JavaScript/TypeScript, CSS, and HTML Experience with C# and .NET Core Experience with Cosmos Db Understanding of software engineering best practices and object-oriented development Experience working with RESTful services and APIs Familiarity with Git and continuous integration systems Familiarity with building software applications in the cloud (Azure/AWS/GCP) a plus Familiarity with building distributed microservices a plus Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ​ Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Lead the design and development of full-stack applications, data pipelines, and AI-powered systems. Collaborate with cross-functional teams to ensure alignment on data and AI initiatives. | Candidates should have over 10 years of experience in software engineering with strong full-stack development skills. Proficiency in C#, .NET Core, Python, SQL, and familiarity with big data technologies is essential. | About the Role We are seeking a highly experienced and versatile Principal Engineer with expertise in full-stack development, data engineering, and large language model (LLM) systems. This role is ideal for a technical leader who thrives in cross-functional environments, enjoys solving complex problems, and is passionate about building scalable, intelligent, and impactful software solutions. You will lead the design and development of modern web applications, data pipelines, and AI-powered systems, collaborating with product managers, data scientists, and engineers across disciplines. Act as a bridge between product, engineering, and analytics teams to ensure alignment on data and AI initiatives. Key Responsibilities Software Engineering & Architecture Design and develop full-stack applications using .NET, C#, Angular, and modern web technologies (JavaScript/TypeScript, HTML, CSS). Build scalable backend services and APIs, integrating with databases and cloud platforms. Lead end-to-end delivery of high-quality software solutions, ensuring performance, security, and maintainability. Conduct code reviews, mentor engineers, and enforce coding standards and best practices. Data Engineering & Analytics Integrate data from multiple sources and curate datasets for reporting, dashboards, and AI applications. Participate in data modeling efforts involving multiple data sources with dependencies across enterprise data models. Develop and embed reporting capabilities using tools like Power BI. Write and optimize DAX expressions; manage and refactor Power BI source queries to align with evolving data architecture. Ensure data governance, security, and compliance with privacy regulations. LLM & AI Systems Build and maintain LLM pipelines including prompt engineering, fine-tuning, and Retrieval-Augmented Generation (RAG). Integrate with APIs from providers like OpenAI and manage vector databases. Debug and evaluate natural language queries translated to SQL, especially in AI-powered tools like Copilot. Identify and implement new capabilities to expand the functionality of AI assistants like Copilot. What You’ll Bring 10+ years of experience in software engineering, with strong full-stack development skills. Experience in data engineering, including big data technologies (Spark, Databricks, Data Lake). Proficiency in C#, .NET Core, Python, and SQL; experience with cloud platforms (Azure preferred). Experience with REST APIs, asynchronous messaging, and microservices. Strong understanding of LLM concepts, including prompt engineering, fine-tuning, and RAG. Familiarity with CI/CD pipelines, TDD, and Agile methodologies. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

Design, develop, and optimize software applications and prototypes, perform code reviews, collaborate with cross-functional teams, and ensure high-quality, scalable solutions. | 8+ years of Microsoft stack development experience including C# and .NET Core, proficiency with JavaScript/TypeScript, RESTful services, Git, and familiarity with cloud platforms and microservices. | As a Principal Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices. You should be able to provide informed recommendations to Leadership and work with minimal technical direction. What you’ll do: Design and develop software applications, project prototypes, proofs of concept & client demos Evaluate performance of critical application components and optimize them to assure maximum performance and scalability Assist in driving the development effort for End-to-End on-time delivery of high-quality solutions that conform to feature requirements Work closely with the product management, program management, and other team members to coordinate schedules, identify task assignments and provide progress updates at daily standup meetings Perform, design and code reviews for all key application functional components Provide critical thinking, technical innovation and attention to detail when serving as a trusted advisor on your team Keep up to date on the latest technical developments in your area Ensure compliance with Web standards and accessibility requirements Ensure that all work meets standards of quality, security and operability Participate in all Scrum team ceremonies What you’ll bring: 8 or more years of experience in designing and developing applications on the Microsoft stack Experience with common web technologies – JavaScript/TypeScript, CSS, and HTML Experience with C# and .NET Core Experience with Cosmos Db Understanding of software engineering best practices and object-oriented development Experience working with RESTful services and APIs Familiarity with Git and continuous integration systems Familiarity with building software applications in the cloud (Azure/AWS/GCP) a plus Familiarity with building distributed microservices a plus Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

Qualify, pursue, and close sales opportunities for corporate software solutions while managing key accounts and maintaining pipeline data. | 2-4 years of successful sales experience, preferably in IT or SaaS, strong communication and sales strategy skills, and ability to meet sales quotas. | About the role: The Corporate Impact Sales team at Blackbaud is dedicated to helping companies do more good in the world. We are looking for an ambitious, energetic sales professional who can step in and have immediate impact on business growth, while working with some of the world's most recognizable brands to help them deliver on their Corporate Social Responsibility programs with Blackbaud’s market leading solutions. One of our core values is partnership, which means a Corporate Solutions account executive will be a product evangelist, be a diligent team player and will commit to creating relationships, to designing solutions with corporations, and to growing our customers in the Global Good Network. The right team member should be well-rounded, flexible, creative, and forward thinking. You’ll be completely immersed in our company’s operations as we continue to evolve our intuitive technology that helps companies connect with their employees and the causes they care about most. You will be expected to provide valuable industry insights to your prospects while positioning our solution. Our sales executives set the tone for first impressions, and we’ve built a reputation we’d like to keep. We are a tight-knit team, but we also expect you to work independently, without constant guidance or oversight. You have the opportunity to add tremendous value and we expect you to fully take charge of that opportunity. What you’ll be doing: Qualifying, pursuing and closing opportunities for our Corporate software solutions Establishing and maintaining key account relationships Serving as prospective clients' main point of contact and working with other departments as needed to provide answers and service Providing return on investment (ROI) solutions in the form of product and service proposals Continuously updating and maintaining active deals for pipeline management, daily activity and forecast data Staying up-to-date as it relates to the markets which impact products or services Reaching and exceeding monthly and quarterly quota CSR experience preferred, not required What we'll want you to have: 2 - 4 years of successful sales experience is required, preferably selling experience in an IT or software (Saas) environment Business development & growth driven mentality Superior communication skills with the ability to make clear, compelling and value-focused sales presentations A strong work ethic and goal-oriented attitude is required Proven success in creating effective sales strategies to meet and exceed sales quotas Excellent time-management skills with the discipline to handle multiple tasks and adapt quickly to change in a fast-paced, structured selling environment Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base salary and annual proposed commission is $101,400.00 to $138,100.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program