Bixal

Support web content operations, ensure compliance with standards, and coordinate with stakeholders to maintain and update digital content. | Minimum 2 years supporting digital content, web publishing, and workflow tools, with knowledge of web standards and accessibility. | Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from @bixal.na.teamtailor-mail.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First: Emphasizing the importance of people in all aspects of work. Collaboration and Transparency: Valuing teamwork and open communication. Growth Mindset: Encouraging innovation and continuous improvement. Creating Lasting Impact: Focusing on meaningful outcomes and positive change. About the role: Bixal has an exciting opportunity to join our team as a Strategic Communications Specialist to help accelerate digital transformation for federal clients. In this role, you will be part of a cross-functional team applying human-centered innovation and effective communication strategies to improve engagement. The Strategic Communications Specialist supports day-to-day content operations for CMCS web properties, including Medicaid.gov, InsureKidsNow.gov, and data.medicaid.gov. Working under the guidance of senior content staff, this role assists with loading, staging, and publishing content; applying accessibility and style standards; and supporting routine communications and data updates. The Strategic Communications Specialist collaborates with business owners and internal teams to ensure content is accurate, compliant, and delivered on schedule while following established processes and workflows. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Compensation: The salary range for this role is $65,000 – $80,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Load, format, stage, and publish web content in the WCMS by following established workflows and Jira tickets. Apply required formatting, accessibility, and style guide checks using provided standards, templates, and review guidance. Upload datasets and supporting materials to data.medicaid.gov under the direction of senior staff, validating files against documented requirements. Assist with the setup and maintenance of public comment forums and notification services for time-sensitive communications. Coordinate with CMCS business owners to clarify requests, track approvals, and incorporate feedback into content updates. Support documentation of content processes, SOPs, and routine updates to training or reference materials. Participate in content inventories, audits, and approved updates by implementing assigned changes and tracking progress in Jira. Help gather and report basic web metrics and analytics outputs to support content performance reviews. Other relevant duties as assigned and qualified/trained to perform Qualifications: Bachelor’s degree in communications, English, journalism, public health, public policy, or a related field. Minimum of 2 years of experience supporting digital content, communications, or web publishing using a CMS and ticketing/workflow tools. Working knowledge of web standards, including accessibility (Section 508/WCAG), style guides, and quality assurance checklists. Strong attention to detail, clear written communication skills, and ability to collaborate with multiple stakeholders while following established processes. Must be able to obtain and maintain a Public Trust security clearance. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.

Developing outreach campaigns, managing content, conducting stakeholder engagement, and analyzing data to improve engagement strategies. | Bachelor's degree with at least 5 years in marketing or communications, strong stakeholder communication, digital content creation, and experience with data analysis. | Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from @bixal.na.teamtailor-mail.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First: Emphasizing the importance of people in all aspects of work. Collaboration and Transparency: Valuing teamwork and open communication. Growth Mindset: Encouraging innovation and continuous improvement. Creating Lasting Impact: Focusing on meaningful outcomes and positive change. About the role: Bixal has an exciting opportunity to join our team as a Senior Strategic Communications Specialist to help accelerate digital transformation for federal clients. You will be part of a cross-functional team applying human-centered innovation and effective communication strategies to improve engagement. In this role you will support the development of human-centered outreach and marketing activities, conduct stakeholder engagement, analyze user research and implement data-informed optimizations. You’ll partner with product managers, outreach specialists, engineers, and other stakeholders to improve the experience of existing users, enhance the usability of tools, and implement new education and training strategies targeting internal stakeholders. You’ll have the opportunity to join a project that directly supports Bixal’s mission of improving how government serves people. While the project has a defined timeline, we believe in open communication and proactive career support. You’ll be kept informed of contract status — and we’ll be here to help you grow into what’s next, whether within this project or beyond it. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Compensation: The salary range for this role is $95,000 – $120,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Develop and execute outreach campaigns to drive higher adoption rates of DataConnect and increased usage of data to drive decisions Lead content development (includes creation, editing and publishing relevant content based on stated objectives) to support outreach strategies tailored to identified audiences Manage outreach strategies in collaboration with a broader outreach team Conduct stakeholder engagement efforts to understand diverse user needs Distill data and learnings from stakeholder engagement to be used for strategic decisions and practical implementation Leverage analytics tools and platforms to measure the effectiveness of campaigns and use the metrics to recommend improvements Other relevant duties as assigned and qualified/trained to perform Qualifications: Bachelor's degree in a relevant field, plus at least 5 years of related experience in marketing, communications or a similar field Excellent stakeholder communication skills – ability to communicate effectively with a wide range of audiences Excellent organizational skills – ability to manage multiple content calendars Strong writing and editing skills Experience in human-centered strategies, methods, and approaches Demonstrated experience with digital content creation Experience in public relations, media and marketing Experience with analyzing and distilling SEO data Creative-thinker and problem-solver interested in participating in brainstorming sessions and improving best practices Must be able to obtain and maintain a Public Trust security clearance Nice to Have Skills and Experience: Experience with CMCS (Medicaid) Experience using Confluence or similar Experience in a federal consulting or government environment How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.

Lead engineering teams, oversee system architecture, ensure compliance, and support federal digital platform development. | At least 8 years of software engineering and DevOps experience, leadership in Agile environments, and familiarity with federal security standards. | Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from @bixal.na.teamtailor-mail.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First: Emphasizing the importance of people in all aspects of work. Collaboration and Transparency: Valuing teamwork and open communication. Growth Mindset: Encouraging innovation and continuous improvement. Creating Lasting Impact: Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking an experienced Engineering Lead to provide technical leadership for the design, development, operation, and continuous improvement of enterprise digital platforms supporting the Head Start Information and Communications Center (HSICC). This role supports high-visibility, public-facing websites and applications that must be secure, scalable, accessible, and user-centered. In this role, you will lead cross-functional Agile teams, oversee DevSecOps practices, and partner closely with product, UX, content, and project leadership to deliver iterative solutions aligned with federal digital service standards. This position plays a critical role in ensuring technical quality, system reliability, and compliance across all environments. This is a full-time position contingent on contract award. You’ll have the opportunity to join a project that directly supports Bixal’s mission of improving how government serves people. While the project has a defined timeline, we believe in open communication and proactive career support. You’ll be kept informed of contract status — and we’ll be here to help you grow into what’s next, whether within this project or beyond it. Candidates should be prepared to present a portfolio of work demonstrating your knowledge, skills, and experience demonstrating the requirements listed in the Qualifications section below. Compensation: The salary range for this role is $145,000 – $155,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Technical Leadership & Delivery Lead engineering planning and execution for Drupal-based websites and supporting applications. Guide system architecture, code quality, performance optimization, and scalability. Oversee DevSecOps practices including CI/CD pipelines, automated testing, and secure deployments. Support ATO maintenance and security documentation. Agile & Cross-Functional Collaboration Participate in and lead Agile ceremonies including sprint planning, reviews, and retrospectives. Partner with Product, UX, Design, and Content Leads to translate requirements into technical solutions. Mentor engineers and support continuous improvement across delivery teams. Compliance & Operations Ensure solutions meet Section 508, WCAG, USWDS, and federal security requirements. Maintain technical documentation, release notes, and repositories. Perform additional tasks and duties as assigned. Qualifications: Bachelor’s degree in computer science or related field plus at least 8 years of related Software Engineering and DevOps Experience. Demonstrated experience leading Agile engineering teams in federal or regulated environments. Strong experience with Drupal, modern web technologies, and cloud hosting. Demonstrated experience with DevSecOps, CI/CD, and automated testing frameworks. Experience supporting ATO processes and federal security requirements. Strong communication and leadership skills. Must be able to obtain and maintain a Public Trust security clearance. Nice to Have Skills and Experience: Experience supporting HHS, ACF, or other federal digital service programs. Familiarity with bilingual or multilingual digital platforms. --- How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.

Lead and oversee IT modernization program delivery, supervise technical teams, manage schedules and budgets, maintain client relationships, and support business development for federal contracts. | Bachelor's degree, 7+ years federal IT program management experience, 5+ years supervisory experience, knowledge of federal IT policies, client-facing skills, ability to obtain Public Trust clearance, and experience with federal contract business development. | Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: • People-First: Emphasizing the importance of people in all aspects of work. • Collaboration and Transparency: Valuing teamwork and open communication. • Growth Mindset: Encouraging innovation and continuous improvement. • Creating Lasting Impact: Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking an experienced Program Manager for an upcoming Treasury Department, Office of the Comptroller of the Currency (OCC), IT Modernization contract. The Program Manager will oversee delivery of IT modernization and operations support services across a broad set of task areas, supervise technical teams, ensure quality and compliance of deliverables, and serve as the primary point of contact with the client. This role will also play a key part in business development efforts by supporting technical solutioning, and developing technical and management approaches for responses to task order RFQs under the vehicle. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Compensation: The salary range for this role is $120,000 – $138,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: • Provide overall leadership, direction, and oversight for the program to ensure effective delivery of modernization and IT support services across all task orders. • Supervise technical work, ensuring deliverables meet OCC’s quality, security, and performance requirements. • Serve as the primary liaison with OCC leadership, contracting officials, and stakeholders, maintaining positive and collaborative client relationships. • Lead task order execution by managing schedules, budgets, risks, and performance metrics while overseeing team onboarding, stakeholder kickoff meetings, and clear communication protocols to ensure successful launch and delivery. • Oversees onboarding of Task Order Project Managers and teams, ensuring a shared understanding of the work at hand, alignment with contract requirements, program standards, and agency expectations. Provides structured orientation, tools, and guidance to enable rapid integration and ramp-up. • Ensure consistent adherence to federal IT policies, OCC standards, and best practices across all task orders. • Lead program-level planning, reporting, and resource management, including staff utilization and earned value tracking. • Define, track, and present key performance indicators (KPIs) that demonstrate both operational performance and strategic impact. • Support transition planning and execution between incumbents and new task order awards. • Provide input into technical solutioning, staffing approaches, and management strategies for new task order RFQ responses. • Collaborate with corporate leadership and capture/proposal teams to support growth opportunities associated with the vehicle. • Support business development efforts by contributing program insights, technical perspectives, and management approaches for RFIs, RFQs, and other competitive opportunities associated with the BPA. • Promote continuous improvement, innovation, and the adoption of industry best practices in IT service delivery. • Continuously improve delivery through structured feedback loops, innovation, lessons learned, and creation of new processes, program training materials, and tracking methods where they may not exist. • Mentor and support Project Managers within the OCC program: provide guidance and escalation support on value delivery (defining and tracking measurable outcomes, not just outputs), budget control, scope management, and contract compliance; ensure clear documentation and best practices that align with PMO and QMS policies. • Other relevant duties as assigned and qualified/trained to perform Qualifications: • Bachelor’s degree in Information Technology, Business Administration, or a related field. • Minimum of 7 years of experience overseeing large federal government IT modernization programs. • Minimum of 5 years supervisory experience. • Demonstrated experience managing multi-task, multi-disciplinary IT support contracts for the Federal Government. • Proven ability to manage multiple concurrent task orders, including technical delivery, cost, and schedule performance. • Strong client-facing skills with experience serving as the primary POC for federal clients. • Knowledge of federal IT policies, procedures, and standards. • Experience supporting business development, including technical solutioning and proposal development for federal task orders. • Experience supervising and mentoring project managers, including oversight of task order delivery and alignment with program standards. • Ability to obtain and maintain a Public Trust clearance. Nice to Have Skills and Experience: • PMP, PgMP, or equivalent program management certification preferred. • Experience managing IT support contracts for Department of the Treasury (preferably for OCC). How We Support Our Team: • Flex hours • 401K with matching incentive • Parental Leave • Medical/dental/vision benefits • Flex Spending Account • Company provided short-term disability and life insurance • Commuter benefits • Paid Time Off (PTO) • 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.

Lead AI, NLP, and data analytics development for a federal project, ensuring compliance, security, and performance while mentoring the team and collaborating with stakeholders. | 8+ years IT experience with 3+ years senior AI or data engineering lead role, expertise in AI/ML, NLP, federal compliance, Python, Java, active Secret clearance, and federal government project experience. | Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: • People-First: Emphasizing the importance of people in all aspects of work. • Collaboration and Transparency: Valuing teamwork and open communication. • Growth Mindset: Encouraging innovation and continuous improvement. • Creating Lasting Impact: Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Technical Lead to serve as the senior technical leader for a U.S. Department of State (DOS) project focused on data analytics, AI, and natural language processing (NLP). This role will lead the development team in building tools to extract, structure, validate and visualize data from a variety of data sources; implement NLP-driven interfaces for search and analysis; and deliver advanced analytics and visualization capabilities to support global stakeholders. The Technical Lead will oversee solution architecture, manage development activities, and ensure alignment with security, compliance, and performance requirements across the program’s data analytics ecosystem. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Compensation: The salary range for this role is $140,000 – $150,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: • Lead the design, development, and deployment of AI, NLP, and data analytics solutions in collaboration with DOS stakeholders. • Implement robust MLOps frameworks to automate model training, deployment, experiment tracking, and drift detection, ensuring reliability and scalability of AI solutions. • Conduct comprehensive performance analyses for LLM and NLP models, monitoring accuracy, bias, and efficiency to optimize outcomes and maintain high standards across analytics platforms. • Design and execute fine-tuning strategies for large language models (LLMs), ensuring outputs are aligned with ethical, safety, and federal compliance standards. • Capability to architect, build, and deploy secure Retrieval-Augmented Generation (RAG) and Knowledge Graph systems, implementing robust Role-Based Access Control (RBAC) mechanisms to ensure data permissions are precisely scoped and access remains tightly governed. • Develop advanced strategies for prompt understanding and implement data caching mechanisms to optimize model responsiveness and reduce latency in recurring analyses. • Serve as the technical lead of the development team, ensuring adherence to Agile and DevSecOps practices. • Architect and implement processes for structured, semi-structured, and unstructured data extraction, organization, and validation. • Build and refine an NLP-enabled user interface for data query, historical analysis, and visualization. • Oversee the implementation of a GIS platform for displaying and analyzing location/time-based data. • Direct the integration of data analytics platforms to improve operational efficiency and decision-making. • Define and track key data quality and analytics KPIs. • Ensure solutions meet federal security, compliance, and accessibility requirements. • Collaborate with government product owners and project leadership to prioritize technical features, address risks, and drive innovation. • Mentor team members, conduct code reviews, and establish best practices for AI/ML development, data visualization, and analytics delivery. • Other relevant duties as assigned and qualified/trained to perform Qualifications: • Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field. • 8+ years of professional experience in IT and software development, including 3+ years in a senior AI engineering or Data Engineering lead role. • Demonstrated expertise in AI/ML model development, NLP, and enterprise data analytics pipelines. • Hands-on experience with key technologies including: Python, Rust, Oracle, SAP HANA, ArcGIS, GitLab/GitHub, Java/Spring, Azure Cloud. • Experience leading development of data analytics platforms, dashboards, and reporting tools for large organizations. • Strong knowledge of AI governance, compliance (FedRAMP, FISMA, NIST AI RMF), and MLOps practices. • Prior experience supporting DOS, DHS, or DOD in mission-critical data science and AI efforts. • Familiarity with federal government data analytics and reporting environments. • Have an active Secret Facility Security Clearance How We Support Our Team: • Flex hours • 401K with matching incentive • Parental Leave • Medical/dental/vision benefits • Flex Spending Account • Company provided short-term disability and life insurance • Commuter benefits • Paid Time Off (PTO) • 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.

Lead and execute CDC's social media strategy using AI tools and data insights to engage audiences and ensure consistent, impactful public health messaging. | Bachelor’s degree with 10+ years leading social media strategy in complex organizations, expertise in social listening and AI tools, strong collaboration and communication skills, and ability to work onsite 10%. | Important Notice For Applicants At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our Values • People-First: Emphasizing the importance of people in all aspects of work. • Collaboration and Transparency: Valuing teamwork and open communication. • Growth Mindset: Encouraging innovation and continuous improvement. • Creating Lasting Impact: Focusing on meaningful outcomes and positive change. About The Role We are seeking an experienced Senior Strategic Communications Manager-Social Media to lead the development and execution of a comprehensive social media strategy for CDC and its public-facing channels. This role will shape how CDC leverages social platforms to communicate critical public health information, engage diverse audiences, and build trust during both routine outreach and public health emergencies. You will combine deep social media expertise with strong analytical skills and the ability to integrate AI-driven tools, data insights, and content strategies to drive engagement, consistency, and growth across CDC’s social ecosystem. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Compensation The salary range for this role is $130,000 – $145,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities • Develop and implement a data-driven social media strategy aligned with CDC’s public health priorities and digital modernization goals. • Lead content planning, publishing strategies, and audience engagement approaches across platforms. • Utilize AI-powered analytics, listening, and sentiment analysis tools to monitor public discourse, emerging trends, and real-time feedback. • Track and analyze engagement metrics, campaign performance, and follower growth to inform continuous improvement and evidence-based decision-making. • Partner with content creators, UX designers, and technical leads to ensure consistent voice, tone, and user experience across channels. • Identify and implement innovative content approaches, including data visualizations, short-form video, real-time messaging, and interactive formats. • Establish governance frameworks, publishing standards, and response protocols to ensure accuracy, timeliness, and brand integrity. • Provide guidance and training to internal teams on social media best practices, analytics interpretation, and emerging trends. • Attend meetings and work from the CDC office in Atlanta, GA at least 10%. • Other relevant duties and responsibilities as assigned, trained, and qualified to perform Qualifications • Bachelor’s Degree, plus at least 10 years of experience leading social media strategy for large or complex organizations, ideally in public health, government, or science communication environments. • Demonstrated expertise with social listening, analytics, and publishing platforms • Experience using AI-enabled content and engagement tools. • Demonstrated ability to design and execute multi-channel campaigns, grow audiences, and drive measurable engagement outcomes. • Strong experience collaborating with creative, UX, and technical teams to align social strategy with broader digital initiatives. • Exceptional writing, storytelling, and presentation skills; ability to translate complex information into accessible and compelling content. • Experience managing social media during high-visibility or emergency situations is highly desirable. • Ability to foster innovation, process improvement, and efficiency within complex program structures. • Collaborative mindset with the ability to build strong partnerships across diverse stakeholders. • Ability to obtain and maintain a Public Trust clearance Nice To Have Skills And Experience • Familiarity with federal communication standards and digital accessibility best practices. • Candidates in the Atlanta area are strongly preferred How We Support Our Team • Flex hours • 401K with matching incentive • Parental Leave • Medical/dental/vision benefits • Flex Spending Account • Company provided short-term disability and life insurance • Commuter benefits • Paid Time Off (PTO) • 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs. We leverage technology, communications, data, and human-centered design to help governments and leading organizations be more efficient, effective, and impactful.

Lead end-to-end product lifecycle for AI-enabled healthcare solutions at the VA, including discovery, development, piloting, deployment, and continuous improvement. | Bachelor's degree plus 8+ years in product management with experience launching AI products in government or healthcare, Agile expertise, stakeholder collaboration, and ability to obtain Public Trust clearance. | Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: • People-First: Emphasizing the importance of people in all aspects of work. • Collaboration and Transparency: Valuing teamwork and open communication. • Growth Mindset: Encouraging innovation and continuous improvement. • Creating Lasting Impact: Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Director, Product Management – AI Solutions to support a high-impact digital initiative focused on end-to-end product lifecycle for AI-enabled solutions supporting the VA. This role is critical to ensuring the successful discovery, development, piloting, and deployment of trustworthy AI products that improve Veteran health outcomes and healthcare system efficiency. This role will work cross-functionally with technical teams, stakeholders, and end users to define product vision, strategy, and execution plans aligned with VA’s mission. This isn’t just about building features, it’s about shaping how AI can responsibly support one of the nation’s largest healthcare systems. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Compensation: The salary range for this role is $170,000 – $180,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: • Define and articulate a clear product vision, product requirements, priorities, and roadmaps for AI-enabled healthcare solutions that align with the VA’s Trustworthy AI Framework and strategic objectives. • Lead the end-to-end product lifecycle: use case discovery, MVP solutioning, piloting, and value assessment. • Evaluate qualitative and quantitative research to identify high-impact AI use cases. • Collaborate with stakeholders to mature problem statements and assess feasibility and value. • Help guide solution architecture planning and analysis of alternatives. • Oversee MVP development using low-code/no-code platforms. • Ensure UI/UX optimization and technical performance in test environments. • Oversee pilots in the field—support deployments, gather feedback, iterate, and measure real-world impact to inform scaling decisions. • Help design pilot structures and support real-world product deployment. • Facilitate end-user training, feedback collection, and iterative product updates. • Work closely with cross-functional Agile teams in two-week sprints. • Partner with UX designers, engineers, and analysts to deliver accessible, high-impact features. • Apply iterative design, data, research, and feedback loops to continuously improve the user experience. • Other relevant duties as assigned, qualified, and trained to perform Qualifications: • Bachelor’s degree in a relevant field, plus at least eight (8) years of relevant experience. • Proven experience in product management, leading digital products in a government, healthcare, or highly regulated environment. • Demonstrated expertise in Agile methodologies, product roadmaps, and stakeholder management. • Proven experience in leading cross-functional teams and managing full product lifecycle from concept to launch. • Demonstrated progressive background in developing product requirements documents, roadmaps, and technical artifacts. • Proven ability to translate insights into actionable product requirements. • Successful experience launching AI products, including generative AI and large language models. • Excellent communication skills with the ability to convey complex ideas to technical and non-technical audiences. • Ability to anticipate challenges, identify opportunities, and drive innovative solutions. • Proven ability to lead teams without direct authority, aligning diverse stakeholders toward a common goal. • Deep commitment to human-centered design and ensuring solutions meet the real-world needs of Veterans. • Must be able to obtain and maintain a Public Trust clearance. Nice to Have Skills and Experience: • Experience with VA, federal health systems, or government digital transformation. • Familiarity with health IT data privacy and security practices. • Experience developing Veteran-facing or employee-facing products for the VA. • Understanding of VA’s Trustworthy AI Framework and Agile development methodologies. How We Support Our Team: • Flex hours • 401K with matching incentive • Parental Leave • Medical/dental/vision benefits • Flex Spending Account • Company provided short-term disability and life insurance • Commuter benefits • Paid Time Off (PTO) • 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.