via Teamtailor
$65K - 80K a year
Support web content operations, ensure compliance with standards, and coordinate with stakeholders to maintain and update digital content.
Minimum 2 years supporting digital content, web publishing, and workflow tools, with knowledge of web standards and accessibility.
Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from @bixal.na.teamtailor-mail.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First: Emphasizing the importance of people in all aspects of work. Collaboration and Transparency: Valuing teamwork and open communication. Growth Mindset: Encouraging innovation and continuous improvement. Creating Lasting Impact: Focusing on meaningful outcomes and positive change. About the role: Bixal has an exciting opportunity to join our team as a Strategic Communications Specialist to help accelerate digital transformation for federal clients. In this role, you will be part of a cross-functional team applying human-centered innovation and effective communication strategies to improve engagement. The Strategic Communications Specialist supports day-to-day content operations for CMCS web properties, including Medicaid.gov, InsureKidsNow.gov, and data.medicaid.gov. Working under the guidance of senior content staff, this role assists with loading, staging, and publishing content; applying accessibility and style standards; and supporting routine communications and data updates. The Strategic Communications Specialist collaborates with business owners and internal teams to ensure content is accurate, compliant, and delivered on schedule while following established processes and workflows. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Compensation: The salary range for this role is $65,000 – $80,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Load, format, stage, and publish web content in the WCMS by following established workflows and Jira tickets. Apply required formatting, accessibility, and style guide checks using provided standards, templates, and review guidance. Upload datasets and supporting materials to data.medicaid.gov under the direction of senior staff, validating files against documented requirements. Assist with the setup and maintenance of public comment forums and notification services for time-sensitive communications. Coordinate with CMCS business owners to clarify requests, track approvals, and incorporate feedback into content updates. Support documentation of content processes, SOPs, and routine updates to training or reference materials. Participate in content inventories, audits, and approved updates by implementing assigned changes and tracking progress in Jira. Help gather and report basic web metrics and analytics outputs to support content performance reviews. Other relevant duties as assigned and qualified/trained to perform Qualifications: Bachelor’s degree in communications, English, journalism, public health, public policy, or a related field. Minimum of 2 years of experience supporting digital content, communications, or web publishing using a CMS and ticketing/workflow tools. Working knowledge of web standards, including accessibility (Section 508/WCAG), style guides, and quality assurance checklists. Strong attention to detail, clear written communication skills, and ability to collaborate with multiple stakeholders while following established processes. Must be able to obtain and maintain a Public Trust security clearance. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
This job posting was last updated on 2/3/2026