Bentley Systems

Provide technical support by diagnosing and resolving customer issues, escalating when necessary, documenting solutions, and creating knowledge base articles. | Bachelor’s degree or equivalent experience, 1-2 years related experience, proficiency with Windows OS, strong communication skills, and ability to troubleshoot software and network issues. | Bentley Systems Technical Support Engineer Bentley Systems, Inc is looking for a self-starting individual to join its EasyPower team as a Technical Support Engineer. In this role, you will work as a member of our technical support team to provide the highest quality software and engineering support to our customers. They will need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication skills. If you enjoy working and interacting with customers and helping them solve their technical problems, this position is for you! Job Responsibilities • Take ownership of customer issues reported and see problems through to resolution • Research, diagnose, troubleshoot and identify solutions to resolve customer issues • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Provide prompt and accurate feedback to customers • Ensure proper recording and closure of all issues • Prepare accurate and timely reports • Create knowledge base including technical notes, and articles • Develop and demonstrate expertise in Bentley's Electric Utilities software products Skills Required • Bachelor’s degree in electrical engineering or equivalent work experience • 1-2 years related experience • Demonstrated proficiency with all modern Windows operating systems • Comfortable troubleshooting software and network problems • Strong oral and written communication skills • Requires sitting or standing at will while performing work on a computer. The role requires communication with managers, peers and other colleagues of the company in person, and by utilizing Microsoft Teams chat, calling and meeting functions Desired Experience • Microsoft SQL Server experience • Experience with Knowledge Centered Support • Excellent attention to detail • Experience with power systems or using power system design and analysis software # NI-1 About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com Equal Opportunity Employer Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

Design, develop, test, and maintain software solutions in C++/C# .NET, collaborate with teams and support customer issues. | 2+ years in C++/C# .NET development, experience with WPF/XAML, SQL Server, unit testing, Agile SCRUM, and strong communication skills. | Software Engineer II Company: Bentley Systems Location: United States, Canada Based (Home-Based, Hybrid) Position Summary: We are looking for a passionate, dedicated Software Engineer who will take part in designing, developing, testing, and installing software solutions that are being used by electric engineers worldwide. This is a United States-based position that offers flexibility with hybrid, or remote work options. This is an incredible opportunity for a motivated and passionate software engineer to make a significant impact within our team and the electrical engineering industry. Responsibilities: • Develops and maintains new software using C++/C# .Net by applying techniques of computer science and engineering, that satisfies the objectives stated in business requirements. Follows industry best practices, techniques and Bentley Systems standards to deliver efficient software solutions. • Evaluates and selects process and logic patterns, library components, programming language constructs, and operating environment interfaces that effectively satisfy business requirements, develops appropriate programs and systems documentation according to established company standards. • Ensures proper functioning and performance of software components using repeatable, reproducible, and reportable software unit testing methodologies and tools. • Works closely with other development team members, electrical engineers and product management team to understand business requirements and proper use of technical stack. • Works closely with QA to ensure adequate test coverage of the product and delivers high quality software. • Assists EasyPower customer support to diagnose issues encountered in the field. Qualifications: • Graduate or post-graduate degree in computer science, software engineering, or relevant training and/or experience. • 2+ years of experience developing software in C++/C# .Net • Experience with WPF, XAML and SQL server • Unit testing experience • Experience working on a SCRUM team in an agile development environment • Ability to write clear, maintainable, testable, efficient, and secure code. • Excellent written and verbal communication skills • Ability to learn and adapt quickly in a dynamic environment. • Self-motivated person who can work individually and as part of a team. What would make you stand out: • Experience/training with Azure DevOps and Git What We Offer: • A great Team and culture – please see our colleague video. • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. • An attractive salary and benefits package. • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. • A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. #LI-KT #LI-US About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com Equal Opportunity Employer: Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law. Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice Request an Accommodation: As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com

Drive strategic growth and adoption in key accounts through advisory, collaboration, and data insights to maximize value and operational excellence. | Requires 8+ years in infrastructure or related industries with strong business development, consultancy, communication skills, and ability to travel up to 20%. | Bentley Systems Location: Home-based, United States Position Summary This position will focus on revitalizing strategic accounts with a remit to engage stakeholders, restore value, and create deeper partnerships. Once an account is established and set on a strong success path, the Account Performance Manager will be rotated into the next high-priority opportunity account. They will document and demonstrate the impact and the opportunities they have identified. This role represents a strategic opportunity to drive impact across Bentley’s enterprise accounts through a combination of discovery, advisory, and market development. An advisory-style approach, building relationships at all levels of account teams and accounts, uncovering whitespace, and supporting increased consumption. This role emphasizes fostering a focused approach to improving outcomes and value for accounts by aligning account teams, implementing best practice, and identifying opportunities for mutual growth. This role will work with the Performance team to make recommendations and prioritize BSY actions in and promoting long-term adoption to maximize value, operational excellence and deliver measurable results. Responsibilities • Implementing Operational Best Practices: Work with account teams in key accounts. Use consultancy skills to set standards for engagements and identify opportunities for collaboration across all departments. • Lead Adoption and Consumption Campaigns: Collaborate with Account Management, Success, Solution Engineering, Services, Bentley Learn, and Product teams to design and execute campaigns promoting Bentley solutions tailored to customer needs. Implement into targeted accounts. • Internal PR and Progress Communication: Regularly communicate progress, achievements, and challenges to internal stakeholders, building transparency and alignment around consumption growth initiatives. • Data based decision making: Use data insights to recommend and implement actions into specific accounts, and regional initiatives. • This is an individual contributor role. • This is a full-time role expected to work 40 hours per week. • This role requires communication with Managers, peers and other colleagues of the company in person, and/or by utilizing Microsoft Teams chat, calling and meeting functions. • Requires sitting or standing at will while performing work on a computer (or any other physical requirements). Qualifications • Bachelor’s degree in engineering, Business Administration, or related field and/or 8+ years of experience in the Infrastructure, Engineering, Construction, and/or Operations industry, with a strong background in business development, consultancy or sales. • Proven experience driving strategic growth, account management, and product consumption through cross-functional collaboration and innovative initiatives. • Exceptional communication and presentation skills. Must be able to succinctly translate problems and present actionable insights to leadership and accounts. • Strong expertise in software solutions, client engagement, and adoption strategies, with demonstrated success in public and private sector stakeholder management and project lifecycle influence. • Passionate, results-driven with a track record of inspiring teams through strategic vision and innovative approaches to achieve measurable impact on product consumption and client success. • Comprehensive knowledge of industry trends, economic drivers, and technology solutions within the infrastructure sector. • Flexibility to travel up to 20% domestically and internationally to meet business needs. What We Offer • A great Team and culture – please see our colleague video.  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.  • An attractive salary and benefits package.  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.  • A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.  About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com Equal Opportunity Employer Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law. Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice Request An Accommodation As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com