Baptist Health South Florida

Plan, organize, execute, and manage projects to ensure successful product launches, aligning with organizational goals. | Bachelor's degree, minimum 3 years' experience as a Product Manager, and relevant project management certifications. | Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in. Description: Product Manager is expected to plan, organize, execute and manage projects to ensure that the products are launched successfully. This professional must be aware of clients‘ needs, departmental and organizational goals in order to efficiently and effectively bring a project to completion. Estimated salary range for this position is $118907.47 - $154579.71 / year depending on experience. Qualifications: Degrees: Bachelors. Additional Qualifications: Bachelor‘s degree in related fields required. Masters degree preferred. Minimum of 3 years‘ experience as a Product Manager. PMP, PgMP, CAPM, and/or comparable project management certifications highly desirable. Demonstrated success defining and launching excellent products. Excellent written and verbal communication skills. Excellent teamwork skills. Proven ability to influence cross-functional teams without formal authority. Minimum Required Experience: 3 Years EOE, including disability/vets

Assist patients with appointment scheduling, verify insurance information, and coordinate patient flow within a healthcare setting. | High school diploma or equivalent, basic knowledge of medical and insurance terminology, and ability to work in a fast-paced environment. | Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in. Description: The incumbent will be responsible for obtaining and verifying necessary demographic and insurance information, including authorization/referrals/notifications (diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments). Responsible for scheduling patients' appointments/procedures (initial, follow-up, and/or add-on), as applicable. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics (e.g., productivity, accuracy, customer service QA, etc.). Responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Qualifications: Degrees: High School,Cert,GED,Trn,Exper. Additional Qualifications: Complete and successfully pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment. Ability to perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills . Desired: Basic knowledge of medical and insurance terminology. Experience with computer applications (e. g. , Microsoft Office, knowledge of EMR applications, etc. ) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole. Minimum Required Experience: Less than 1 year EOE, including disability/vets

Design, develop, and publish engaging online training content for healthcare professionals, utilizing existing materials and collaborating with subject matter experts. | Bachelor's degree in learning design/technology or related field, 3+ years of experience, knowledge of instructional design theories, and proficiency with rapid development tools. | Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in. Description: This position is responsible for the consultation, needs assessment and identification, research and development, design, writing, and publication of online learning content that supports a standardized approach towards continuing education of Baptist Health employees, physicians and healthcare professionals. Leveraging existing course material, subject matter experts and leadership, as needed, this position shall create an interactive, engaging, and self-paced training course leveraging technology, graphics, and video for a creative solution that is not merely a PowerPoint training session. The developer shall determine sequence and structure, storyboard content, and design and develop a sample of the coursework to obtain acceptance from subject matter experts and leadership. Material may include scenarios, exercises, quiz and/or test banks. Estimated salary range for this position is $63918.68 - $83094.28 / year depending on experience.Qualifications: Degrees: • Bachelors. Additional Qualifications: • Bachelors Degree preferably in learning design/technology with three years technical experience using project management disciplines to establish priorities, organize, and plan work to satisfy established ID timeframes. • Basic knowledge of instructional design theories and their application to the healthcare industry. • Strong oral and written communications skills. • Excellent interpersonal skills and commitment to customer service. • Ability to meet and manage deadlines. • Experience with rapid development tools such as Captivate, Articulate, Lectora, Flash, Adobe Creative Suite, Photoshop, Camtasia, and other similar design software. Minimum Required Experience: 3 Years EOE, including disability/vets

Align organizational strategic objectives with operational processes to optimize business performance and technology integration. | Over 4+ years in business analysis or process improvement, familiarity with healthcare payer processes, strong communication and stakeholder management skills. | Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in. Description: The Business Architect is responsible for aligning an organization‘s strategic objectives with its operational processes. This role focuses on understanding business needs, translating those into business architecture frameworks, and ensuring that technology initiatives support and drive business success. The Business Architect works closely with business leaders, technology teams, and other stakeholders to optimize business processes and improve the alignment between technology and business goals. Qualifications: Degrees: Bachelors. Additional Qualifications: The ideal candidate holds a bachelor‘s or advanced degree (or equivalent combination of education and experience) in Business, Information Systems, or a related field, with over 4+ years of experience in business analysis, process improvement, or a similar role that enhances organizational efficiency. They have proven expertise in Business Architecture tools and processes, along with a comprehensive understanding of business architecture principles and methodologies to support strategic objectives. Familiarity with healthcare payer business processes and strategic planning is highly desirable. The candidate is skilled in business process modeling and aligning business strategies with operational goals and managing stakeholder relationships to drive successful outcomes. With excellent communication and leadership skills, they can effectively translate complex technical concepts into clear, actionable business language for diverse audiences. They demonstrate the ability to develop and present project proposals and design concepts. Additionally, the ideal candidate brings curiosity to foster innovation, humility to thrive as part of a team, and a strong commitment to delivering impactful customer experiences in every interaction. This is a hybrid role, with both virtual work and on-site visits as needed. Minimum Required Experience: 5 Years EOE, including disability/vets

Design, develop, and publish engaging online training content for healthcare professionals, utilizing multimedia tools and collaborating with subject matter experts. | Bachelor's degree and at least 3 years of experience in instructional design, proficiency with rapid development tools like Articulate and Adobe Creative Suite, and understanding of healthcare industry needs. | Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in. Description: This position is responsible for the consultation, needs assessment and identification, research and development, design, writing, and publication of online learning content that supports a standardized approach towards continuing education of Baptist Health employees, physicians and healthcare professionals. Leveraging existing course material, subject matter experts and leadership, as needed, this position shall create an interactive, engaging, and self-paced training course leveraging technology, graphics, and video for a creative solution that is not merely a PowerPoint training session. The developer shall determine sequence and structure, storyboard content, and design and develop a sample of the coursework to obtain acceptance from subject matter experts and leadership. Material may include scenarios, exercises, quiz and/or test banks. Estimated salary range for this position is $63918.68 - $83094.28 / year depending on experience. Qualifications: Degrees: Bachelors. Additional Qualifications: Bachelors Degree preferably in learning design/technology with three years technical experience using project management disciplines to establish priorities, organize, and plan work to satisfy established ID timeframes. Basic knowledge of instructional design theories and their application to the healthcare industry. Strong oral and written communications skills. Excellent interpersonal skills and commitment to customer service. Ability to meet and manage deadlines. Experience with rapid development tools such as Captivate, Articulate, Lectora, Flash, Adobe Creative Suite, Photoshop, Camtasia, and other similar design software. Minimum Required Experience: 3 Years EOE, including disability/vets

Design, build, and maintain scalable data pipelines and systems, ensuring data security and compliance, primarily in a healthcare context. | Requires at least 10 years of data engineering experience, strong SQL and Python skills, experience with modern data platforms like Snowflake or Redshift, and familiarity with cloud services like AWS. | We are looking for a lead data engineer highly collaborative and comfortable with ambiguity and change in a fast-paced environment to partner closely with various teams to design, build and maintain data systems and applications. Must be a self-starter and highly organized with strong problem-solving and learning skills to work with various teams analyze and design data storage structures and build performant automated data pipelines that are reliable and scalable in a fast growing data ecosystem. Leverage strong understanding of data modeling principles and modern data platforms to properly design and implement data pipeline solutions. Experience using analytic SQL, working with traditional relational databases and/or distributed systems such as AWS S3, Hadoop / Hive, Redshift. Provide production support and adhering to the defined SLA(s). Strong technical skills and demonstrated ability to be detail-oriented. Good understanding of data security, compliance, and policies in healthcare services. Demonstrated ability to test and validate according to industry best practices and to communicate effectively with peers in technology teams. Strong interpersonal, written, and oral communication skills with ability to work with all levels of the organization. Prior experience in the healthcare industry is a plus Estimated salary range for this position is $126,148.63 - $163,993.22 / year depending on experience. Degrees: • Bachelors. Additional Qualifications: • Bachelors degree in computer science or related. • Master's degree preferred. • At least 10 yrs with a Bachelors and at least 8 yrs with a Masters of recent exp in data engineering and end-to-end automation of data pipelines. • Technical Skills: Data Warehousing, Strong SQL, and Python • Strong understanding of data science and business intelligence workflows. • Programming exp ideally in Python & SQL • exp with large-scale data warehousing and analytics projects, including using AWS and GCP technologies. • Proven track record of successful written communication, technically deep and business savvy. • Snowflake, DBTCloud, Gitlab, Terraform, Serverless EMR strongly preferred. • Experience in production support and troubleshooting. • Hands-on experience with modern data platforms (Snowflake, Redshift, etc) required • 10 years of hands-on: data warehouse design/architecture with AWS, Data Vault 2. • Helpful to have Dimensional Modeling, Orchestration tools like Airflow, Control-M, containerization of applications (Docker & Kubernetes) Cloud Formation and Terraform-AWS Services (S3, AWS Glue, Athena, Lake formation, DynamoDB, DMS, RDS, etc) Agile methodology and DevOps process, modern data Integrations tools (DBT, Informatica Power Center, AWS Glue or similar) preferred *3 years(s) of data modeling and familiarity with AI/ML and BI tools, a plus. Minimum Required Experience: 10 Years

Manage staffing schedules, payroll, inventory, business licenses, data reporting, safety programs, and support multiple leaders across business units. | Associates degree required, 4+ years administrative experience, advanced MS Office skills, excellent communication, multitasking, and healthcare regulatory knowledge preferred. | Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in. Description: Responsible for key business functions for two or more business units including creating and maintaining staffing schedules, managing payroll, inventory management, maintenance of business licenses, managing and reporting service, clinical quality and financial data. Coordinates key functions which impact patient, staff, physician, and visitor‘s experience. Uses effective communication skills to provide support in disseminating information and assisting with education of staff. Supports operational initiatives and projects providing regular informational reports , analysis and organizing data. Coordinates Life Safety, Environment of Care programs to ensure safety of staff, patients and visitors and to ensure regulatory compliance with local, state and federal regulations. Coordinates disaster drills and training. Works collaboratively with Safety Officer as needed. Responsible for supporting multiple leaders, departments and or more than one business line. ( Diagnostic, Urgent Care, Express Care, Sleep Centers and ASCs) which may require routine travel to BHSF locations and other duties as assigned. Specific to BOS Estimated pay range for this position is $18.87 - $22.83 / hour depending on experience.Qualifications: Degrees: • Associates. Additional Qualifications: • AA or if candidate is actively working towards Bachelor‘s degree, 60 or more equivalent credits completed. • Bachelors degree preferred and/or a combination of relative work experience preferred. • Administrative experience. • Advance computer knowledge including Power Point, MS Office and Excel. • Ability to operate office equipment and expand knowledge and learn new software. • Excellent verbal and written communication and interpersonal skills. • Must be skilled in multi-tasking, planning, critical and independent thinking. • Able to achieve results through influencing and able to maximize efficiencies while supporting fast pace work environment which may include multiple locations and leaders. • Experience with healthcare regulatory agencies preferred. Minimum Required Experience: 4 Years EOE, including disability/vets

Lead software engineering teams to develop, configure, and maintain integrated business and enterprise application solutions while providing strategic oversight and roadmap recommendations. | 10+ years of engineering leadership experience, expertise in modern programming languages, enterprise integration platforms, microservices, cloud-native architectures, security standards, Agile methodologies, and strong interpersonal and project management skills. | The primary purpose of this role is to lead a team (or teams) of software engineers in the development, configuration and modification of integrated business and/or enterprise application solutions. This includes providing oversight of the implementation and maintenance of business and enterprise software solutions to ensure successful deployment of released applications. This individual also provides insight and recommendations to inform the roadmap and overall health and care of the larger portfolio. This is a leader of people who clears obstacles for his/her team while empowering and enabling others to solve complex technical and business problems. To be successful, the individual in this role must bring a strong combination of business and technical acumen and be able to provide solutions that balance the unique needs of both the business and TechnologyEstimated salary range for this position is $167553.35 - $217819.36 / year depending on experience. Degrees: • Bachelors. Additional Qualifications: • Bachelor's degree in Engineering, Computer Science or related field. • 6 years experience with Engineering People Leadership and Development or related. • Deep knowledge and understanding of emerging trends in software engineering. • Expertise with automation, monitoring and log analysis tools to manage operations. • Strong development background in modern programming languages (Java, C#, Python, or Node.js). • Deep expertise in API design, development, and lifecycle management • Hands-on experience with at least one enterprise integration platform (e.g., MuleSoft, AWS Integration Services, Google Cloud Integration Services, Apigee, Boomi etc.) • Familiarity with event-driven architectures, message brokers (Kafka, AWS EventBridge, Google Pub/Sub), and streaming platforms. • Solid understanding of microservices architecture, containerization (Docker, Kubernetes), and cloud-native integration patterns. • Knowledge of security standards and best practices for integrations (OAuth, JWT, TLS, API security, data privacy). • AI/ML Integration Experience and Familiarity with autonomous/agentic AI frameworks is a plus • Exposure to DevOps/CI-CD practices, monitoring, and observability for integrations • Strong working experience in Scrum methodologies with detailed insight into Agile processes and ceremonies. • Strong communication, project management and analytical skills. • Deep understanding of application security, web applications, and modern techniques for building software. • Exceptional interpersonal skills: written and verbal, in person and remote. • You have the ability to build strong partnerships at all levels of our team, and have proven leadership skills in listening, influencing, and coordinating. • Knowledge of professional software engineering practices and best practices for the full software development lifecycle, including coding standards, code reviews, source control management, build processes, testing, and operations. • Demonstrated experience in leading and managing an engineering team to build and operate cloud services in a public cloud platform. Minimum Required Experience: 10 years

The incumbent will be responsible for requesting, following up, obtaining, and validating authorizations/referrals/notifications with appropriate codes. This position requires meeting individual quality metrics and coordinating patient flow within a call center environment. | Candidates should have a minimum of 2 years of experience in validating/obtaining authorizations with insurance payers. An Associate's Degree is preferred, along with knowledge of healthcare regulations and excellent customer service skills. | Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in. Description: The incumbent will be responsible to request, follow-up, obtain, and validate authorizations/referrals/notifications with appropriate CPT and ICD-10 codes, within the appropriate timelines. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, BHSF pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Qualifications: Degrees: High School,Cert,GED,Trn,Exper. Additional Qualifications: For internal staff: A minimum of 2 years experience in validating/obtaining authorizations with insurance payers and has demonstrated the ability to independently perform all functions within the Level 1 job description. Meets/exceeds all Individual Performance Standards for at least the most recent 6 months. Exceeds departmental KPIs and is cross trained in multiple areas/product lines to substitute all staff positions as needed. For external staff: Associates Degree preferred with 2 years experience in validating/obtaining authorizations with insurance payers, or 3 years experience in lieu of degree. Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, Medicare coverage structure, including medical necessity compliance guidelines. Understanding of insurance contracts, collections, authorizations, and pre-certifications, Microsoft Office products, and EMR applications, etc. Knowledge of medical terminology. Bilingual English, Spanish/Creole. Minimum Required Experience: EOE, including disability/vets