Bank of America

You would oversee daily database operations and team tasks while designing scalable architectures and maintaining mission-critical system performance. | The role requires 5+ years of MongoDB experience, including sharding, replication, and performance optimization, plus scripting, Linux or Unix, and cloud platform expertise. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us Position Summary Experienced MongoDB Database Administrator with strong expertise in designing and managing highly scalable, distributed database systems. Proven ability to implement sharding, replication, and performance tuning strategies, along with advanced troubleshooting and automation using Python and shell scripting. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise environments. This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. Responsibilities: Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems Mentors other team members and provides technical leadership Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly Provides release support when needed and manages engagement across audiences Provides full lifecycle management of the infrastructure and application environments Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities· Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements· Performs all responsibilities of team members from applicable teams· Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives· Participates and helps with resource interviews and onboarding processes· Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes· Creates the on call rotation schedule and ensures support for off hours, weekends, and release windows· Manage backup, recovery, and disaster recovery processes to ensure data integrity and business continuity.· Administer and maintain MongoDB production environments, ensuring high availability, scalability, and reliability.· Design and implement MongoDB sharded clusters and replica sets, enabling horizontal scalability and fault tolerance.· Define efficient data models and schema designs aligned with application requirements and performance goals.· Optimize database performance through query tuning, indexing strategies, and execution plan analysis.· Monitor system performance and conduct capacity planning to support growing workloads.· Troubleshoot and resolve database performance issues, replication errors, and production incidents, ensuring minimal downtime. Required Qualifications 5+ years of job related experience required . Experience in Databases: MongoDB (Primary) Key Concepts: Sharding, Replication, OPS manager, Clustering, Data Modeling Performance: Query Optimization, Indexing, Capacity Planning, Tuning Automation: Python, Shell Scripting (Bash) Experience in Platform: Linux/Unix Experience in Cloud: MongoDB Atlas on AWS, Azure, & GCP Experience in Other: Backup & Recovery, Security, High Availability Architecture Desired Qualifications Financial industry experience desired .. Support of MongoDB, TigerGraph, SingleStore, and Cassandra Knowledge of Jira Skills: Innovative Thinking Production Support Result Orientation Risk Management Solution Design Adaptability Analytical Thinking Collaboration Influence Solution Delivery Process Architecture Automation DevOps Practices Project Management Stakeholder Management Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range $85,000.00 - $154,300.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Lead operational support and performance management for client-facing contact centers, using trends and process improvements to meet operating metrics and maintain control reporting and compliance. | Requires at least two years of fraud-handling experience across check, digital, credit, debit, wire, and Zelle products, plus advanced Excel and PowerPoint and strong leadership and analytical skills. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for leading operational support across multiple locations/functions including a process/workstream. Key responsibilities include partnering with senior management, evaluating current methods, and developing strategies to achieve and exceed key operating metrics. Job expectations include leading key initiatives, translating strategy into real-time operational deployments, and proactively identifying/responding to risk issues, making balanced decisions across people, process and technology. The Operations Performance Manager II is responsible for driving out operational excellence across the contact center(s). Directly manages & guides the performance management of client facing contact center associates. Identifies strategies and solutions that are directly linked to organizational and business goals by establishing and maintaining partnerships with key business leaders, SMEs, and vendors to identify and drive performance improvement change. Will identify opportunities for improvement, conduct an analysis to determine root causes, propose solutions, scope out projects, implement solutions and assess impact. Solutions include process improvement or integration, leadership development, skill development and training. Oversees the execution of robust control reporting to monitor multiple facets of the operation. Requires a thorough knowledge of the department or business units functional area or products. Responsibilities: Leverages data, analysis and reporting proactively to identify performance trend opportunities Demonstrates strong leadership and communication skills with the ability to influence with impact across the organization Ensures rigorous reporting and inspection routines resulting in consistent operational execution Partners with performance execution teams to achieve & exceed prescribed operating goal targets Maintains clear line of sight on process controls & compliance reporting, interprets results into actionable remediation plans and partnering with SL and BSMs to execute Champions and introduces new performance & operating strategies Creates, authors, and maintains operating “playbooks” in order to ensure consistent & compliant performance execution Required Qualifications: 2+ years of experience specific to Fraud handling process with these products are required Must have robust knowledge of Fraud and Claims process for the key products of Check, Digital, Credit, Debit, Wires & Zelle/P2P Ability to work in fast paced environment with several competing priorities Advanced Excel (Pivot Table & V-Lookup) and PowerPoint proficiency (Creating executive presentation) Ability to analyze data and trends to support performance enablement Strong interpersonal and relationship building/managing skills Ability to balance multiple needs, requests and goals Outstanding communication and presentation skills (verbal and written) Ability to effectively coach team managers, gain followership through influence and drive positive results Desired Qualifications: Project Management experience Small Business experience Comfortable working with ambiguity and rapidly changing priorities Experience in Change Management, HR, Finance, Communications, Business Controls or Operations Ability to effectively interact with all levels of management Previous experience managing in a contact center environment SharePoint and/or Discovery design Working knowledge of UCRA, CAST, and other change management tools Skills: Business Analytics Collaboration Continuous Improvement Customer and Client Focus Process Simplification Decision Making Executive Presence Inclusive Leadership Influence Innovative Thinking Attention to Detail Customer Service Management Performance Management Process Management Succession Planning Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - MD - Hunt Valley - 11333 MCCORMICK RD - HUNT VALLEY II (MD5032), US - NV - Las Vegas - 1351 N Town Center Dr (NV1507), US - VA - Richmond - 8011 VILLA PARK DR - VILLA PARK OPS CENTER BLDG B (VA2125) Pay and benefits information Pay range $119,600.00 - $180,700.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Source asset-based lending opportunities, lead deals through credit analysis and execution, and manage referral networks while collaborating with internal partners. | Requires at least five years of asset-based lending experience, executive-level direct calling, a bachelor's degree, and FINRA Series 7 and 63 licenses within 180 days. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Bank of American Business Capital (“BABC”), the market leading provider of asset-based lending (“ABL”) solutions, is seeking a Senior Business Development Officer (“BDO”) to deliver creative senior secured credit facilities to large corporate, middle market and lower middle market borrowers in support of their organic and/or M&A growth, recapitalizations and refinancing of existing debt. Based in either Atlanta, Charlotte or Metro DC, the BDO will cover perspective ABL clients and COIs in the Mid-Atlantic Region and the Carolinas. The BDO’s role is to source new financing opportunities, and lead deal teams through the analysis, approval and execution phases of a transaction. The BDO should be capable of working on sole lender, club and widely syndicated ABL transactions. In addition to directly calling on prospective ABL clients, the BDO will have an external referral network comprised of private equity firms, investment banks, consultants, direct credit lenders, etc. The BDO will develop an internal referral network of relationship managers and credit product partners in Business Banking, Global Commercial Banking, Global Corporate and Investment Banking and others. Importantly, the BDO should be a team player with strong relationship management skills in working with internal colleagues and Bank of America to prospective ABL clients and COIs. This job is responsible for sourcing new financing opportunities and leading deal teams through the analysis, approval, and execution phases of a transaction. Key responsibilities include working on sole lender, club, and widely syndicated ABL transactions and maintaining an external referral network of private equity firms, investment banks, consultants, and direct credit lenders. Job expectations include developing an internal referral network of relationship managers and credit product managers in Global Banking among other lines of business to work with prospective ABL clients and COIs. Responsibilities: Originates new asset based lending credit facilities for companies $50MM+ in revenue Acquires profitable client relationships through sales, prospecting, and enhancing existing relationships Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends Collaborates with internal bank partners to deliver asset based lending solutions to clients and prospects Leads and facilitates dialogue with complex clients and prospects on topics such as the industry, alternative capital structures, and general business issues Coaches and mentors peers, while utilizing leadership skills Adapts to changes in sales practices and broader market and industry conditions as needed Required Skills Direct calling experience at the CEO, CFO and MD level Five+ years of experience in ABL Lending Strong oral, written and analytical/credit skills Ability to travel for in-person meetings FINRA 7, 63 licenses (if not currently licensed, must be completed within 180 days of start date). Desired Skills Completion of a bank credit training program. Skills: Business Development Negotiation Sales Strategy Client Management Influence Networking Referral Identification Oral Communications Referral Management Written Communications Minimum Education Requirements: Undergraduate degree desired: Majors in business, finance or economics preferred. MBA desirable or equivalent experience Shift: 1st shift (United States of America) Hours Per Week: 40

Manage and grow a portfolio of middle-market companies by advising clients and coordinating tailored banking solutions with product specialists. | Requires 10+ years in commercial lending or investment banking, a record of business development and portfolio management, strong corporate finance and accounting knowledge, and eligibility to obtain Series 7, 63, and SIE licenses. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Great opportunity to join our Commercial Banking Team! The Bank of America Middle Market segment is seeking a Relationship Manager to join our Nashville Team. The Middle Market segment of the Commercial Bank serves public and private companies with annual revenues of $50 million to $2 billion. This job is responsible for providing advice and valuable financial solutions to complex Global Commercial Banking clients and prospects. Key responsibilities include serving as the primary point of contact or trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates, and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify cross-selling opportunities and increase overall client satisfaction. Responsibilities: Manages an extensive portfolio of complex clients and prospects with annual revenues of $50 million to $2 billion and helps companies save, borrow, and invest for their current and future needs Acquires, deepens, and maintains profitable client relationships through sales, prospecting, and enhancing existing relationships Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends Collaborates with domestic and international teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues Coaches and mentors peers, while utilizing leadership skills Adapts to changes in sales practices and broader market and industry conditions as needed Required Qualifications: 10+ years’ experience in Commercial Lending or Investment Banking. Demonstrates ability to successfully manage an extensive portfolio of middle market clients with revenues greater than $50 million. Proven track record of prospecting new business, enhancing existing relationships and closing profitable transactions. Professional proven sales skills and experience, including planning, execution and follow up of client meetings. Strong corporate finance, capital markets and accounting acumen. Financial modeling experience and the completion of a formal credit training preferred. Outstanding oral and written communication skills. Demonstrated leadership ability. Capable of organizing, facilitating, leading and negotiating with a team of bank associates to solve client problems. Securities Industry Essentials (SIE), Series 7 & 63 (Must obtain SIE, series 7 & 63 license within 180 days of start date) Desired Skills: Existing knowledge of the market preferred. Active member/participation in local community organizations. Highly desirable to have active networking contacts and Centers of Influence established in market. Skills: Client Management Client Solutions Advisory Prospecting Relationship Building Risk Management Financial Analysis Leadership Development Project Management Referral Identification Sales Performance Management Business Development Client Experience Branding Continuous Improvement Data and Trend Analysis Pipeline Management Minimum Education Requirements: Undergraduate degree desired: Majors in business, finance or economics preferred. MBA desirable or equivalent experience Shift: 1st shift (United States of America) Hours Per Week: 40

Govern remediation of regulatory findings, cybersecurity risks, and technology control gaps while coordinating stakeholders and reporting progress to senior leaders. | Requires 5+ years in information security, risk management, or regulatory compliance, along with strong analytical, communication, and cross-functional influence skills. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary GIS Remediation Governance is seeking a highly motivated individual contributor to support enterprise risk and regulatory remediation programs. This role is responsible for governing the end-to-end remediation of regulatory findings, cybersecurity risks, audit observations, compliance issues, and technology control gaps. The successful candidate will partner closely with Global Information Security (GIS), technology teams, risk partners, audit, compliance, and business stakeholders to drive timely remediation, ensure adherence to established governance requirements, and provide transparent reporting to senior leadership. The role requires strong analytical capabilities, executive communication skills, and the ability to influence cross-functional stakeholders to achieve sustainable risk reduction. Responsibilities • Key Responsibilities • Govern and oversee remediation efforts associated with regulatory findings, audit issues, risk management activities, cybersecurity vulnerabilities, and control deficiencies. • Monitor remediation plans, milestones, and commitments to ensure compliance with established deadlines and governance requirements. • Partner with technology owners, remediation teams, risk partners, compliance, and audit stakeholders to validate remediation strategies and facilitate issue resolution. • Challenge and assess remediation plans to ensure actions appropriately address underlying risks and regulatory expectations. • Identify remediation delays, emerging risks, and potential obstacles, escalating concerns through appropriate governance channels. • Facilitate remediation governance forums, working groups, and executive review sessions. • Prepare executive-level reporting, dashboards, metrics, and presentations that communicate remediation progress, risk exposure, trends, and key decisions. • Analyze risk, vulnerability, compliance, and regulatory data to identify systemic issues and opportunities for process improvement. • Support regulatory examinations, internal audits, management reviews, and issue validation activities by providing reporting, analysis, and documentation. Required Qualifications • 5+ years of experience in information security, risk management, technology governance, regulatory compliance, audit, or remediation management. • Strong understanding of risk management frameworks, regulatory expectations, and issue management practices. • Experience managing complex cross-functional initiatives involving technology, security, compliance, or regulatory stakeholders. • Demonstrated ability to influence without authority and drive outcomes across large organizations. • Excellent verbal and written communication skills, including experience presenting to senior leadership. • Strong analytical, problem-solving, and critical-thinking skills. • Experience creating executive reporting, dashboards, and management presentations. • Ability to analyze large datasets and translate findings into actionable insights. • Strong organizational skills and ability to manage multiple priorities simultaneously. Desired Qualifications • Experience supporting regulatory examinations, Matters Requiring Attention (MRAs), audit findings, or enterprise risk initiatives. • Knowledge of cybersecurity, vulnerability management, technology controls, and remediation lifecycle processes. • Familiarity with governance, risk, and compliance (GRC) platforms and workflow management tools. • Experience within a large financial services or highly regulated environment. • Relevant certifications such as CISSP, CISM, CRISC, CISA, or equivalent. Success Measures • Timely closure of regulatory, risk, and audit remediation commitments. • Effective governance and escalation of remediation risks and blockers. • Delivery of accurate and insightful executive reporting. • Positive regulatory and audit outcomes. • Improved transparency, accountability, and risk reduction across the remediation portfolio. Required Skills: Cyber Security Data Governance Executive Presence Information Systems Management Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CO - Denver - 1144 15th St - Denver Gis (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842), US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540) Pay and benefits information Pay range $141,700.00 - $202,700.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Support financial advisors by handling client service requests, maintaining accurate client materials, and serving as a point of contact for banking needs. | Candidates need a client-focused, self-motivated approach and adaptability to new technology, with FINRA licensing preferred but not required. | Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Merrill, we empower you to bring your whole self to work. We value the unique perspectives in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Job Description: This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. Responsibilities: Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset Required Qualifications: Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results Demonstrates a client-centric mindset, always acting in the best interest of the client Has the ability to learn and adapt to new information and technology platforms Desired Qualifications: Currently holds or is pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (63 and 65 accepted in lieu of 66) Possesses industry knowledge and an understanding of investment products Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience Is comfortable operating in a fast-paced environment with changing and evolving responsibilities Is detail oriented Demonstrates a commitment to continuous learning and professional growth Exhibits sound judgment and discretion when handling sensitive information Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce Demonstrates professional verbal and written communication skills Skills: Account Management Client Management Customer and Client Focus Issue Management Oral Communications Business Development Client Solutions Advisory Pipeline Management Prioritization Administrative Services Emotional Intelligence Referral Identification Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy Shift: 1st shift (United States of America) Hours Per Week: 37.5 Pay Transparency details US - NJ - Fort Lee - 2200 FLETCHER AVE (NJ2220), US - NJ - Paramus - 115 W CENTURY RD - COUNTRY CLUB PLAZA (NJ2652) Pay and benefits information Pay range $25.00 - $44.00 hourly pay, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Model and value REITs, write industry reports, build research databases, and engage with industry contacts and clients. | Requires a bachelor's degree, 0–3 years of experience, strong financial, accounting, and modeling skills, and excellent analytical and communication abilities. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Equity Research - Analyst/ Associate – REITs Analyst/ Associate spot on top-ranked Bank of America equity research US REIT team. Initial focus on office and net lease REITs. The candidate will work alongside the Senior Analyst and other Junior Analysts on the team. Key aspects of role include, but are not limited to: Gain deep understanding of property sectors and REITs under coverage Perform financial modeling & valuation work Write regular industry and company reports including initiations Demonstrate strong critical thinking skills and an interest in the market and stock picking Develop databases integral to our research product Demonstrate strong industry knowledge and business judgment Work with Senior Analysts to develop key industry themes Build relationships and facilitate information flow with contacts at covered companies and industry contacts Participate and contribute to client meetings and events including property tours with investors, companies and industry contacts Attend meetings and interact with key opinion leaders Closely follow and understand market, industry and company specific activity, and relay to analyst when traveling Seek out new, value-added, and/or unusual sources of information Leverage our robust network of industry contacts Interact regularly with clients, institutional salesforce and REIT traders Qualifications: Bachelor’s Degree or equivalent years of experience 0-3 years working experience Interest in US commercial real estate Along with Finance and Accounting (Modeling skills), should have basic understanding of economics, macroeconomic factors and policy/politics Ability to thrive in a fast-paced and intense environment while maintaining a positive attitude Must work well in a collaborative team environment Interest in researching and writing in-depth industry / company reports Major(s), Minor(s) and areas of academic excellence in Accounting, Economics and/or Finance (or a related major) preferred but not required Solid writing and spreadsheet skills Must enjoy working in industry databases and websites, and doing desktop and field research Must have excellent communication skills, written and verbal Must have strong attention to detail and organizational skills, and ability to multi-task Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range $110,000.00 - $175,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Manage major bank operations segments, staffing, budgets, compliance, coaching, and process improvements while resolving complex operational problems. | Requires 5–10 years of experience, strong leadership and influencing skills, deep process knowledge, operational excellence, and the ability to align workforce metrics with bank strategy. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing one or more major operations segments for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving complex problems related to product lines, ensuring compliance with policies, and identifying opportunities to improve process performance and operating efficiency. Job expectations include supervising day-to-day activities of employees such as executing transactions. Role specific details: * Horizontal aspect of role that requires knowledge of a variety of SPIs * Influencing skills required to drive positive change * Strategic vision & interaction required with B3 & B2 executives Responsibilities: * Forecasts and manages staffing levels and capacities, prioritizes employee development by providing effective coaching, and shares constructive feedback to drive Operational Excellence * Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines * Develops and analyzes procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas * Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness * Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment Required Qualifications: * Current payment or escrow experience * 5+ years of mortgage / vehicle operations experience * 2+ years workflow technology experience * 2+ years of workforce management experience Skills: * Business Operations Management * Customer Service Management * Performance Management * Process Performance Measurement * Talent Development * Account Management * Client Management * Leadership Development * Process Management * Relationship Building * Business Case Analysis * Policies, Procedures, and Guidelines Management * Process Design * Risk Management * Workforce Analytics Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week:  40

Lead multiple major operations segments focusing on process efficiency, risk mitigation, and problem resolution while managing teams and ensuring regulatory compliance. | Significant experience in end-to-end process management, operational excellence, leadership skills with 4+ years people management, and proficiency in Microsoft 365. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for leading multiple major operations segment for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring compliance with policies, and identifying and implementing opportunities to improve process performance and operating efficiency. Job expectations include coordinating activities and processes across operations segments. LOB Descritption: The Institutional Retirement Payroll, Benefits, and Disbursements (IRBPD) Team within Wealth Management Operations (WMO) is responsible for payroll and benefits processing, money movement, participant-level maintenance and tax reporting support for 401(k) Defined Contribution, Non-Qualified Deferred Compensation (NQDC), Institutional Trust and Custody, Defined Benefit, and Health Benefits Solutions (HBS) products. The Cashiering team within IRBPD facilitates the processing of deposits and disbursements to the Plan Sponsor and/or the participant account. Deposits are used for funding client payrolls, open billing receivables, and individual direct rollovers. Disbursement requests are received from the Plan Sponsor, Client Service Manager or plan participant. This role will report directly to the IRBPD Executive and manage a team of 17+ FTE. This job is responsible for overseeing a unit or section of a segment for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring compliance with policies, and identifying opportunities to improve process performance and operating efficiency. Job expectations include knowledge of money movement operations and acting as the designated Process Owner. Responsibilities: Act as the senior escalation point for high-priority incidents, coordinating triage, stakeholder communications, recovery, and post-incident review. Supports functions carrying a substantial risk of exposure and potential loss with significant impact on major corporate customer relationships Directs the maintenance and continuous enhancement of departmental procedures, ensuring adherence to enterprise standards, operational requirements, and regulatory expectations Leads strategic communications, change management, and adoption efforts that advance workforce initiatives, organizational transformation, and business performance Builds and develops a high-performing, inclusive team through coaching, succession planning, talent development, and performance management practices that strengthen organizational capability and leadership readiness Process ownership and works closely with Workplace Benefits, Reconciliation, Billing, Escheatment, and the Retirement Benefits Contact Center to drive end-to-end process improvements, resolve cross-functional issues, and maintain open, timely, and effective lines of communication Leads monthly business reviews to assess performance, emerging trends, service delivery, operational risks, and progress against key objectives and improvement commitments Participates in risk meetings and governance routines to identify, evaluate, escalate, and remediate operational risks, control gaps, and issues in accordance with enterprise standards Provides leadership and coordination for internal and external audits, including evidence preparation, stakeholder engagement, issue response, and timely completion of remediation activities Oversees key performance and risk metrics, staffing capacity, volumes, productivity, and service levels; analyzes trends and implements action plans to sustain operational performance and meet business demand Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work Required Qualifications: Significant experience supporting a process end-to-end, including but not limited to understanding the client experience, the products, the process flow, the systems, the control points, the risks, and the metric targets Experience with leading/driving Operational Excellence-type initiatives with focus on volume reduction and productivity enhancement Demonstrates a proactive approach to bringing forward new ideas and perspectives to drive innovation and deliver differentiated solutions. Displays a willingness to challenge the status quo, champion new approaches, and promote positive organizational change. Demonstrated ability to drive change within teams by influencing stakeholders, fostering a culture of continuous improvement, and leading initiatives that enhance processes, efficiency, and overall performance. Strong executive presence and written communication skills; able to influence/challenge and negotiate to keep all parties engaged in the process Intermediate Microsoft 365 ability, including Excel (pivot tables, lookup functions, data analysis), PowerPoint (executive-level presentations), Teams facilitation, and Copilot adoption Desired Qualifications: Certified Process Owner or Process Owner Delegate 4+ years of direct people leadership experience, including coaching, employee development, prioritization, performance management, and fostering an inclusive, high-performing team environment Familiarity with 401(k) product and Cashiering/MLII/iGate applications Knowledge of Wealth Management Operations and Workplace Benefits functions, targeted client experiences, products, and business partner organizations Skills: Customer Service Management Regulatory Compliance Risk Management Stakeholder Management Talent Development Business Operations Management Change Management Customer and Client Focus Decision Making Relationship Building Business Process Analysis Career Path Design Organizational Effectiveness Strategic Thinking Strategy Planning and Development Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140) Pay and benefits information Pay range $107,100.00 - $162,200.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Manage projects by analyzing operations, identifying issues, and coordinating stakeholders to improve processes. | Requires 2+ years in operations/project management, proficiency in MS Office, and strong analytical skills. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for handling medium to large projects for a Line of Business that may be regional or national in scope. Key responsibilities include recommending policy and procedural changes and developing measurement criteria and project plans such as cost and resource estimates. Job expectations include working with senior management to evaluate current methods and develop strategies to implement change and improvements brought about by the project. Responsibilities: Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues Performs risk management activities to minimize project risks Assists with creating and maintaining comprehensive project documentation Leverages business knowledge to identify opportunities for improvement and supports change execution LOB Responsibilities: Ability to communicate/articulate issues clearly and concisely Coordination and organization skills, run meetings, ability to multi-task, and work in a fast-paced high volume area Provides analytical support in executing internal control discipline and operational excellence with our Line of Business. Demonstrate accuracy and completeness in all tasks and follow-up, as appropriate Self-motivated and demonstrates a willingness to accept additional responsibilities and projects Advanced skills in WebEx, Microsoft Excel, Word and PowerPoint Must be able to work independently as well as partner with teammates and is not afraid to make a decision and act on it. Highly motivated, flexible and ability to work in fast paced environment Strong analytical skills in solving issues; ability to think outside the box Required Qualifications: 2+ years of experience within Operations / related work experience 2+ years managing several projects in large scale programs, payment transformation and/or centralized reporting Knowledge of contact centers or operations environments Strong Fraud business acumen Advanced Skills in MS Office Applications Demonstrated experience using data and analytics to drive client experience or operational performance improvements. Strong analytical and problem-solving skills with the ability to connect data insights to business outcomes. Proficiency with reporting and data visualization tools (e.g., Excel) Excellent written and verbal communication skills Desired Skills: 1+ years of Retail Banking experience 2+ years of Consulting experience Proven ability to establish and develop interpersonal relationships and work collaboratively with multiple levels of the organization, cross-functional teams, and across multiple work locations Operational process, content inventory management, or workflow design experience Issue management and ability to identify, diagnose, escalate, and resolve production issues in collaboration with vendor, technology, strategy and other partners Control background and process-oriented experience Skills: Active Listening Attention to Detail Collaboration Critical Thinking Written Communications Decision Making Influence Oral Communications Prioritization Problem Solving Adaptability Customer and Client Focus Data Management Emotional Intelligence Risk Management Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - MD - Hunt Valley - 11333 MCCORMICK RD - HUNT VALLEY II (MD5032) Pay and benefits information Pay range $68,700.00 - $107,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Lead engineering approach for complex features, modernize platforms, drive architecture strategy, ensure operational excellence, and mentor engineers. | 12+ years enterprise application development with Java or .NET, bachelor's degree, cloud-native architecture experience, and leadership. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies. Additionally, this job is accountable for end-to-end solution design and delivery. Position Summary: This Senior Engineer role is part of Bank of America's Digital Technology organization, supporting the Digital Investments and Financial Planning portfolio. The role is responsible for designing, developing, and modernizing mission-critical platforms that enable digital investing, financial planning, portfolio management, and wealth management capabilities for clients and advisors. We are looking for a highly skilled, hands-on engineer with experience in designing and building scalable, high-availability, and secure applications in a complex enterprise environment. The successful candidate will drive modernization initiatives leveraging cloud technologies, microservices, APIs, event-driven architectures, and container platforms while ensuring operational excellence, resiliency, and regulatory compliance. The engineer will collaborate across product, business, architecture, and engineering teams to deliver innovative solutions, enforce engineering best practices, perform code reviews, mentor team members, and contribute to the organization's innovation agenda through thought leadership, and continuous technology advancement. Responsibilities: Ensures that the design and engineering approach for complex features are consistent with the larger portfolio solution Define the technology tool stack for the solution and evaluate and adapt new testing tool/framework/practices for team(s) Enables team(s)/applications with Continuous Integration/Continuous Development (CI/CD) capabilities and engages with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline Guides and influences team(s) on design and best practices for high code performance –e.g. pairing, code reviews Provides end-to-end delivery of complex features, including automation, for either a single team or multiple teams, at the program level Conducts research, design prototyping and other exploration activities such as evaluating new toolsets and components for release management, CI/CD, and features Works with stakeholders to establish high-level solution needs and with architects for technical requirements Drive Architecture and Technology Strategy Lead Complex Engineering Delivery and Operational Excellence Accelerate Innovation and Develop Engineering Talent Required Qualifications: 12+ years of experience designing, developing, and delivering large-scale enterprise applications with deep expertise in Java and/or .NET technologies 8+ years of architecture leadership experience defining solution architectures, technology roadmaps, and modernization strategies across multiple applications and teams Proven experience building and supporting high-volume, highly available, customer-facing digital platforms in complex enterprise environments Strong expertise in microservices, API-first architecture, cloud-native development, event-driven systems, containers, and CI/CD practices Deep understanding of application security, secure software development practices, authentication/authorization, and regulatory compliance requirements Experience leading cross-functional teams, conducting architecture and design reviews, mentoring engineers, and driving engineering excellence Bachelor's degree in Computer Science, Engineering, or a related field, with excellent communication and stakeholder management skills Desired Qualifications: Experience in Digital Investments, Wealth Management, Financial Planning, Trading, Brokerage, or Financial Services technology platforms Expertise with modern Java frameworks (Spring Boot, Spring Cloud) and/or .NET, including performance, scalability, and resiliency engineering Experience leading large-scale cloud migration, application modernization, and platform transformation initiatives Knowledge of event streaming, distributed caching, enterprise integration patterns, and data platforms such as SQL Server, Oracle, Kafka, or similar technologies Demonstrated track record of innovation through patents, proof-of-concepts, architecture leadership, technology strategy, or industry contributions Skills: Automation Influence Result Orientation Stakeholder Management Technical Strategy Development Application Development Architecture Business Acumen Risk Management Solution Design Agile Practices Analytical Thinking Collaboration Data Management Solution Delivery Process Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150) Pay and benefits information Pay range $122,000.00 - $200,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Lead and manage vault operations team ensuring secure handling and regulatory compliance of safe box contents. | Proven people leadership in operations or vault environment with strong risk management and proficiency in Microsoft Office. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Unclaimed Property Operations is responsible for the management of escheatable property, execution of due diligence requirements, reporting and remitting escheatable property to the appropriate jurisdictions, and retaining all required documentation. The Fort Worth site serves as the physical vault and content storage location for safe deposit box contents removed from drilled and closed boxes. This role leads the Fort Worth Safe Box vault team and is accountable for the secure handling, inventory, storage, and disposition of safe box contents, ensuring customer reclamation or escheatment is completed in full compliance with regulatory, legal, and operational requirements. The manager directs daily production, drives performance against established quality and control metrics, and develops a team of associates and a team lead across a multi-state processing footprint. Responsibilities: Manage West Coast Financial Center content alignment, including safe box contents checked in, account closure, content letters, escheatment, maintenance, content storage, and reclamation Oversee daily vault operations covering intake, validation, and secure custody of contents from drilled and closed boxes, along with preparation for reclamation, escheatment, or auction Ensure accurate and timely execution of state escheatment activity, including alpha sort, quality assurance, due diligence letters, DOLC, and remittance of contents to state unclaimed property divisions Monitor and manage team performance against key metrics such as maintenance review accuracy, physical security review, account maintenance accuracy, and reclamation quality thresholds Partner with Financial Centers and drill partners to obtain missing documentation, resolve outstanding inquiries, and correct processing errors Support Tracker PRO stabilization, defect identification, procedure updates, and post-deployment enhancements impacting Safe Box workflows Maintain strong risk and control discipline, including regulatory scanning requirements, manager attestation, non-value destruction, and audit and exam readiness Lead, coach, and develop associates, including onboarding, cross training across reclamation and DOLC functions, performance management, and succession planning Manage staffing and capacity to volume forecasts, balancing two annual peak seasons and maintaining appropriate utilization levels Drive site engagement, recognition, and a culture built on autonomy, accountability, and self sufficiency Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner’s mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Required Qualifications Proven people leadership experience in an operations, vault, cash services, or transaction processing environment Demonstrated ability to manage production teams to quality, accuracy, and timeliness standards in a controlled, deadline driven environment Strong risk management mindset with experience executing and evidencing operational controls Sound judgment handling sensitive customer property and confidential information Effective written and verbal communication skills with the ability to partner across Financial Centers, Technology, and support functions Proficiency with Microsoft Office and comfort learning proprietary operating platforms Ability to work on site four days per week and maintain the 7:00 a.m. to 3:30 p.m. schedule Desired Qualifications Experience with safe deposit box, unclaimed property, or escheatment processes Familiarity with Tracker PRO, APECS, SA99, SBDOMS, or OneService Experience supporting audits, regulatory exams, or process owner and control activities Background in process improvement, automation adoption, or system testing and implementation Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40

Lead onboarding, upskilling, and training programs to improve employee performance and execute strategic initiatives. | Requires 3+ years leadership and coaching experience with strong organizational and communication skills. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for leading employees through onboarding, upskilling and core programs. Key responsibilities include developing Academy participants' proficiency, building skill development through various learning modalities, and demonstrating the principles of the bank's client-centric strategy to drive appropriate behaviors. Job expectations include partnering with leadership to drive employee development and managing various levels of Academy activities. This role will support the execution of Academy programs for the West and Central Financial Center divisions. Responsibilities: Leads onboarding, core and/or upskill Academy programs (virtually and/or in the classroom), inclusive of delivering assessments, managing practice pods, call calibration sessions, practice sessions, and simulator workshops Identifies behavior and proficiency gaps, develops action plans, and coaches participants to ensure successful completion of training programs and achievement of milestones Manages program outreach, coordination, logistics, communications, calendar planning, escalations, and ensures teammates have access to technology Partners with Academy content design teammates to provide feedback and insight on content, curriculum, and programs in partnership with Academy content design teammates Drives adherence to risk culture by enforcing internal and regulatory policies, procedures, and processes throughout New to Role programs Oversees the periodic post-program completion checkpoints to gauge the participants understanding and help accelerate speed to desired proficiency and/or reduce the learning curve for associates Facilitates Line of Business leadership routines and initiatives, providing stakeholders with development and program updates Leads and manages key Academy initiatives and projects, including planning, execution, stakeholder coordination, milestone tracking, and delivery of business outcomes Serves as a senior resource within the Academy organization by leading through influence, coordinating cross-functional teams and peer workgroups, and driving the execution of strategic initiatives, organizational priorities, and business outcomes Partners with Academy leadership to support strategic planning activities, organizational priorities, and the execution of team initiatives that drive Academy effectiveness and business impact Assists Academy leadership with the development, coordination, and delivery of communications that promote awareness, engagement, alignment, and execution of Academy priorities and initiatives Serves as a strategic partner across the Academy organization by identifying opportunities for operational improvement, coordinating cross-functional efforts, and supporting the successful implementation of change initiatives Required Qualifications: 3+ years demonstrated leadership and coaching skills Proven ability to lead through influence without direct authority Previous involvement in programs, projects, or process initiatives with responsibility for planning, execution, stakeholder coordination, milestone management, and delivery of business outcomes Proven ability to coach, manage, and develop by driving proficiency and performance in a customer centric environment Demonstrated ability to diagnose root causes, assess skill gaps, and implement effective solutions that improve learner performance and business results Experience designing and executing strategic and operational initiatives with minimal oversight while managing multiple priorities and deadlines Ability to translate expertise into effective learning experiences Ability to facilitate learning and translate complex topics into practical application Strong interpersonal and relationship-building skills with the ability to engage diverse audiences, collaborate across functions, and influence stakeholders at all levels Effective communication skills (including verbal, non-verbal, written and presentation) and active listening skills, including the ability to influence virtually across all levels (direct team and senior leadership) Demonstrated problem-solving, critical thinking, and decision-making skills with the ability to proactively identify issues, escalate risks when appropriate, and drive resolution Proficiency in day-to-day risk identification and mitigation, and ability to communicate and reinforce the enterprise risk culture Strong organizational skills including the ability to manage multiple responsibilities and prioritize Proficiency in computer skills and professional programs (for example, Microsoft Office, Excel, PowerPoint, Copilot, etc.) Skills: Active Listening Hiring and Onboarding Influence Learning Delivery Presentation Skills Coaching Collaboration Consulting Oral Communications Customer Service Management Customer and Client Focus Executive Presence Leadership Development Talent Development Leadership through influence Project Management Strategic Planning Stakeholder Management Change Management Program Coordination Organizational Effectiveness Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540) Pay and benefits information Pay range $99,000.00 - $142,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Manage medium to large projects, recommend procedural changes, develop project plans, and drive implementation strategies. | At least 2 years of training experience with ability to coach and influence employees, and proficiency in instructor-led training and onboarding. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for handling medium to large projects for a Line of Business that may be regional or national in scope. Key responsibilities include recommending policy and procedural changes and developing measurement criteria and project plans such as cost and resource estimates. Job expectations include working with senior management to evaluate current methods and develop strategies to implement change and improvements brought about by the project. LOB Description: Global Credit Operations (GCO): Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products. Responsibilities: Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues Performs risk management activities to minimize project risks Assists with creating and maintaining comprehensive project documentation Leverages business knowledge to identify opportunities for improvement and supports change execution Minimum Requirements: 2+ years of classroom or on the job training experience Ability to coach, mentor and influence employee at multiple levels Deliver instructor- led training sessions for both new and existing employees Conducted onboarding and new hire training programs Served as a subject matter expert (SME) providing guidance on policies, procedures and best practice Experience developing and delivering content Desired Skills: Commercial lending/corporate lending experience Skills: Active Listening Attention to Detail Collaboration Critical Thinking Written Communications Decision Making Influence Oral Communications Prioritization Problem Solving Adaptability Customer and Client Focus Data Management Emotional Intelligence Risk Management Shift: 1st shift (United States of America) Hours Per Week: 40

Improve platform stability and operational resilience through engineering and incident management. | Strong experience in production support, incident management, root cause analysis, SDLC, Agile, and automation tooling. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns. Position Summary We are seeking a highly motivated Software Engineer III to join the Production Stability & Development team supporting the Market Risk Suite. This role is responsible for improving platform stability, reliability, and operational resilience through hands-on engineering, incident management, root cause analysis, and continuous improvement initiatives. The successful candidate will work closely with business users, support teams, and developers to resolve complex production issues, drive preventative remediation, and implement automation and monitoring solutions that enhance platform performance and reduce operational risk. Responsibilities: Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle Performs spike/proof of concept as necessary to mitigate risk or implement new ideas Automates manual release activities Designs, develops, and maintains automated test suites (integration, regression, performance) Investigate and resolve complex production issues across the Market Risk platform. Perform root cause analysis and implement sustainable solutions to prevent issue recurrence. Drive remediation of Production Known Errors (PKEs) and support operational risk reduction initiatives. Develop monitoring, automation, and observability capabilities to improve system reliability and supportability. Required Qualifications Strong experience with production support, incident management, root cause analysis, and problem remediation. Proven ability to translate production issues into effective engineering solutions. Experience with automation, monitoring, and operational tooling. Strong analytical and troubleshooting skills, particularly in distributed or data-intensive systems. Solid understanding of SDLC, testing, release management, and Agile delivery practices. Excellent communication and collaboration skills. Preferred Qualifications Experience with Market Risk, Risk Analytics, or related financial systems. Familiarity with large-scale distributed platforms and data-intensive applications. Experience working within regulated financial services environments. Track record of delivering measurable stability and reliability improvements through engineering solutions. Skills: Application Development Automation Influence Solution Design Technical Strategy Development Architecture Business Acumen DevOps Practices Result Orientation Solution Delivery Process Analytical Thinking Collaboration Data Management Risk Management Test Engineering Minimum Education Requirement - Bachelors Degree or Equivalent Professional Experience Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Jersey City - 525 Washington Blvd (NJ2525) Pay and benefits information Pay range $102,900.00 - $179,900.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Oversee administrative functions including financial control, personnel processes, and process improvement for a large department while consulting with senior management. | Extensive experience in business operations, administrative management, financial analysis, strong analytical and problem-solving skills, and executive communication. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers. Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities. Core Role Expectations Strategic Support & Organizational Effectiveness: Executes leader priorities with operational rigor, translating direction into actions and deliverables. Partners effectively across stakeholders, follows established processes, ensures operational accuracy, compliance, and timely escalation of risks or issues. Meeting & Event Coordination: Coordinates leadership routines, meetings, and events using established standards and templates. Ensures agendas, materials, logistics, action items, and follow-up communications are completed accurately and on time. Communications: Develops and delivers accurate, timely communications through appropriate channels. Coordinates stakeholder input and approvals, and produces clear, audience-appropriate summaries and materials. Employee Engagement: Leads development and execution of engagement plans, recognition programs, surveys, and related activities. Tracks participation, coordinates logistics, and provides basic reporting and summaries. Execution, Problem Solving & Adaptability: Takes ownership of assigned responsibilities, delivering high-quality work accurately, timely, and in alignment with established priorities, processes, and standards. Demonstrates strong problem-solving skills by identifying issues, risks, and process gaps; analyzing relevant information; applying sound judgment; and implementing practical solutions within established guidelines. Proactively addresses obstacles, anticipates potential challenges, and escalates complex issues appropriately while partnering with stakeholders to drive timely resolution and improve business outcomes. Adapts effectively to changing priorities and business needs, adjusting plans as needed while maintaining quality, responsiveness, and focus on organizational objectives. Required Skills: • Business operations and administrative management experience • Budgeting, financial analysis, and expense management • Strong analytical and problem-solving skills • Process improvement and workflow optimization experience • Project coordination and organizational skills • Executive communication and stakeholder management • Ability to manage multiple priorities and deliver results • Knowledge of banking policies, programs, and procedures • Data-driven decision-making capabilities Desired Skills: • Experience supporting senior executives or large organizations • Continuous improvement mindset • Strong relationship-building and influencing skills • Cross-functional collaboration experience • Ability to lead in a complex, fast-paced environment • Commitment to fostering an inclusive workplace • Experience supporting geographically dispersed teams Shift: 1st shift (United States of America) Hours Per Week: 40

Develop and execute HR strategies and coaching to enhance management capability and organizational performance. | At least 5 years HR or management experience with broad HR expertise, strategic consulting skills, and proficiency in Excel, PowerPoint, and Workday. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for developing Human Resources (HR) strategies that impact large, complex business units within a major Line of Business (LOB). Key responsibilities include developing and executing tactical plans at the business unit level to achieve strategic objectives and organizational effectiveness. Job expectations include driving a wide range of HR activities and supporting functions across the bank such as talent acquisition, compensation, employee relations, regulatory compliance, performance management, and employee engagement and development. The HR Manager (Manager Capability Coach) is focused on building management capability and effectiveness among mid-level managers in Global Operations through intentional and targeted actions that proactively accelerate progress around key enterprise priorities. This will be accomplished by working collaboratively within HR and the line of business to identify gaps and opportunities, develop impactful solutions and execute action plans that drive measurable results around mid-level manager growth and development. Candidates must be able to thrive in an agile and evolving environment and be solutions-oriented. Responsibilities: Connects with managers on organizational and line of business priorities that may include, but are not limited to: Manage declining performance Improving employee engagement Career pathing for high potential managers New manager onboarding Executes 1:1 and small group coaching sessions for new managers or high potential managers or other managers as identified, connecting them back to enterprise resources and training and reinforcing sustainable and meaningful day to day actions and behavior changes that impact team effectiveness Provides consolidated feedback to the enterprise manager development team and HR leadership on business needs, training and resources feedback, and recommends solutions that will best support client needs Tracks and measures impact of manager interventions through impact of engagements and connections Manages the strategic delivery of Enterprise and Line of Business (LOB) specific Human Resources (HR) priorities in addition to ensuring organizational effectiveness across talent acquisition, performance management, talent development and learning, succession planning, compensation, etc. Applies lenses of operational excellence, organizational health, and opportunity and inclusion across all HR people processes Partners with business leaders to ensure that programs and practices are in alignment with Enterprise culture and conduct principles, serving as a trusted advisor to leadership Manages and influences critical workforce activities, including but not limited to headcount reporting and analytics, financials/expenses, promotions, opportunity and inclusion, performance, talent management, and key cross-HR initiatives Collaborates with compensation, talent acquisition, and business partners to provide appropriate guidance on employee compensation, both at an individual level as well as in aggregate, while maintaining a focus on expense management Leverages reporting tool results shared by HR Consultants to inform effective and strategic decision making Required Qualifications: 5+ years of HR or Management experience with broad expertise across all areas of HR disciplines Ability to demonstrate effective coaching skills and techniques Experience working directly with & consulting business leaders on HR strategy A proven track record in utilizing information to develop strategy, execute the strategy to produce significant business results Experience in client management around complex strategic HR issues such as talent management, development & change management Strong analytical skills – experience gathering & organizing large amounts of data Exceptional relationship management skills, and the ability to develop strong interpersonal alliances at all levels, and connect with senior executives on both a business and a personal level Designs, develops, and delivers on organizational development / effectiveness initiatives focused on improving performance, productivity, and team cohesiveness Broad business acumen with a strategic mindset to uncover hidden opportunities to improve manager capabilities and leadership skills Demonstrated ability as an enterprise/global thought leader who can proactively drive change and innovation Leads talent planning initiatives, including critical assessment of talent and resource rationalization Knows how to use and leverage: Excel and PowerPoint, Workday, Tableau, Learning resources, etc. High level of integrity and objectivity to ensure proper outcomes are obtained; ability to handle confidential and proprietary information with discretion Desired Qualifications: Strong project/process management skills; facilitation skills Intellectually curious; constantly seeks to learn and advance his/her knowledge Ability to prioritize work and deliver consistent results International Coaching Federation (IFC) Certification Bachelor’s Degree or equivalent experience Skills: Adaptability Executive Presence Leadership Development Prioritization Relationship Building Consulting Decision Making Fiscal Responsibility Problem Solving Workforce Planning Business Acumen Influence Project Management Strategy Planning and Development Workforce Analytics Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150) Pay and benefits information Pay range $120,000.00 - $160,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Provide integrated oversight across financial management, workforce strategy, and governance for CTI Mainframe Services, acting as a strategic advisor to leadership. | 8+ years in business management or strategic operations with strong analytical and executive communication skills. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary The Business Support Manager II serves as a strategic business leader supporting the CTI Mainframe Services organization. This role provides integrated oversight across financial management, workforce strategy, resource planning, governance, communications, and strategic initiatives supporting the Mainframe, iSeries, and Enterprise Batch technology portfolios. The position serves as a trusted advisor to Mainframe Services leadership, driving alignment across organizational priorities, identifying risks and opportunities, and enabling successful execution of strategic objectives. The successful candidate will combine financial acumen, workforce planning expertise, operational excellence, and executive communication skills to drive business outcomes, organizational effectiveness, and strategic execution. This role acts as a strategic integrator across technology and business functions, facilitating collaboration, removing execution barriers, and ensuring successful delivery of organizational priorities. Key Responsibilities Serve as a trusted advisor and strategic partner to Mainframe Services leadership, supporting execution of business priorities and long-term objectives. Provide integrated oversight across financial forecasting, workforce planning, resource management, hiring strategy, governance, communications, and organizational effectiveness. Lead annual planning, workforce strategy, and financial management routines to ensure alignment with organizational goals and priorities. Act as a strategic integrator across Mainframe, iSeries, Enterprise Batch, and partner organizations, enabling effective collaboration and execution of key initiatives. Identify risks, opportunities, dependencies, and constraints affecting business outcomes and develop mitigation strategies and recommendations. Partner with Finance, Human Resources, Talent Acquisition, and senior leaders to support workforce investment, resource allocation, and organizational planning decisions. Analyze financial, workforce, and operational data to provide actionable insights and support executive decision-making. Lead strategic initiatives that improve operational effectiveness, organizational performance, and business results. Drive governance, operational discipline, and adherence to enterprise policies, controls, and risk management practices. Develop executive-level presentations, communications, business reviews, and leadership materials for senior management audiences. Build strong partnerships across CTI and enterprise functions to support execution of organizational priorities and strategic objectives. Required Qualifications 8+ years of experience in business management, COO support, strategic operations, workforce planning, project management, financial management, or related disciplines. Demonstrated experience supporting senior leaders and influencing outcomes across highly matrixed organizations. Strong financial management experience, including budgeting, forecasting, workforce planning, and business performance analysis. Proven ability to translate strategy into actionable plans and drive successful execution across multiple priorities. Exceptional executive communication and presentation development skills. Strong analytical and problem-solving abilities with experience developing recommendations from complex data and business challenges. Ability to anticipate risks, identify opportunities, and drive solutions independently. Experience leading cross-functional initiatives and building strong stakeholder relationships. Advanced Microsoft Office skills, including Excel and PowerPoint. Strong executive presence, organizational skills, attention to detail, and ability to operate effectively in a fast-paced environment. Desired Qualifications Global Technology experience. Bachelor's Degree Knowledge of Mainframe, iSeries, Enterprise Batch, or related critical infrastructure platforms. Experience supporting infrastructure, engineering, or technology organizations. Experience supporting financial management, workforce strategy, governance, portfolio management, and executive operating routines. Working knowledge of Bank policies, programs, and procedures. Experience supporting organizational transformation, operating model evolution, or large-scale workforce initiatives. Experience managing multiple facets of an end-to-end business, including financial management, workforce planning, governance, operational excellence, communications, and strategic execution. Job Description: Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers. Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities. Skills Strategic Planning & Execution Financial Management & Forecasting Workforce Strategy & Resource Planning Business Operations Management Organizational Effectiveness Governance & Risk Management Portfolio & Program Management Executive Communications Executive Presentation Development Stakeholder Management Strategic Thinking Analytical Thinking Influencing & Negotiation Relationship Building Problem Solving Change Leadership Results Orientation Decision Making Operational Excellence Cross-Functional Leadership Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range $124,900.00 - $181,100.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Oversee operations team to meet deadlines, resolve transaction differences, manage workflows, and improve processes. | 3+ years operations/finance/accounting experience, 1+ year team leadership, Microsoft Excel proficiency, and risk mitigation experience. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an understanding of foundational operations and familiarity in a specific product line. Line of Business Description: After receiving a request to resolve a transaction difference, the Balancing and Reconciliation team resolves a wide variety of transaction differences found in settled ledger or bank account activity in Merril Lynch, Pierce, Fenner & Smith or Private Bank accounts. This requires extensive research into transaction history, multiple accounts, ledger activity etc. to understand the root cause of the difference and working with partners on a resolution. Responsibilities: Resolves day-to-day problems and executes deliverables within the business unit by researching transaction differences, processing adjustments, and coordinating resolution of outstanding reconciliation items Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines by reviewing reconciliation activity, confirming balances, and providing required data for regulatory reporting Manages team workload and provides oversight and direction to team by coordinating reconciliation, recordkeeping, and reporting activities to ensure prompt completion of deliverables Maintains internal, operational, and financial controls and works within risk appetite of the business unit by overseeing reconciliations, control reporting, secure record retention, and balance verification activities Evaluates efficiencies and identifies areas of improvement and growth to the overall process and implements process improvement opportunities by analyzing reconciliation trends, exception activity, and reporting results to improve accuracy and operational effectiveness ​ Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner’s mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Skills: Leadership Development Performance Management Process Management Process Performance Management Talent Development Account Management Client Management Customer Service Management Relationship Building Business Operations Management Policies, Procedures, and Guidelines Risk Management Numerical Reasoning​ Required Qualifications: Minimum of 3 years of experience in operations, finance, accounting, or a related environment Minimum of 1 year of experience leading, coaching, or developing team members to achieve service, quality, or business objectives Experience managing operational workflows, prioritizing work, and meeting service level expectations in a high-volume environment Experience researching complex operational or financial issues, finding root causes, and guiding issues through resolution Experience identifying and mitigating operational risks while ensuring adherence to established policies, procedures, and controls Experience using operational data, reporting, or metrics to monitor performance, identify trends, and improve business results Advanced experience using Microsoft Excel, including formulas, pivot tables, and data analysis techniques, to manage reporting, identify trends, and support operational decision-making Desired Qualifications: Experience with balancing, reconciliation, ledger activity, transaction research, or financial recordkeeping Knowledge of brokerage, banking, retirement, mutual fund, money market, or alternative investment products Experience supporting regulatory reporting, control reporting, audit requests, or financial record-retention requirements Education, training, or certification in business, finance, accounting, operations, risk management, or a related field Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy Shift: 1st shift (United States of America) Hours Per Week: 40

Lead development of digital asset projects from concept to launch partnering with cross-functional teams. | Requires 5+ years in product management within payments or financial services, bachelor's degree, and strong analytical skills. | Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Global Payments team is seeking a highly motivated product development manager to help launch new digital asset solutions. This individual will translate strategic priorities and identified client use cases into tangible products and capabilities, working across business, technology, risk, legal and compliance to move solutions from concept through implementation. The ideal candidate combines strong payments/financial services experience with product development skills and the ability to operate effectively in a rapidly evolving environment. Key responsibilities include but not limited to: - Lead the development of new digital asset projects and solutions from concept through launch and ongoing enhancements. - Support cross-functional product development efforts across Technology, Operations, Risk, Legal, Compliance and other stakeholders. - Partner with technology and external ecosystem participants to define solution architecture, integrations and implementation requirements. - Develop detailed product requirements, business cases and implementation plans. - Manage product development milestones, dependencies, risk and compliance deliverables. - Ensure solutions are designed with scalability, client experience, operational readiness and commercialization in mind. - Monitor developments in digital assets, payments and financial infrastructure and indetify implications for the product roadmap. - Translate client needs, market opportunities and strategic priorities into product requirements, solution designs and development roadmaps. Required Skills: - 5+ years of experience in product management, product development, solution development or related roles within payments, banking, fintech or financial services. - Strong understanding of payments, treasury services, financial infrastructure or fintech. - Demonstrated experience developing and launching products or complex solutions. - Strong ability to translate business requirements into actionable product requirements or roadmaps. - Experience leading complex, cross-functional activities involving technology, risk, compliance and other business stakeholders. - Strong analytical, problem-solving and strategic thinking skills. - Ability to operate effectively in an ambiguous and rapidly evolving environment. - Strong communication and stakeholder management skills. - Bachelor's Degree required. Desired Skills: -Experience with digital assets, blockchain, stablecoins, tokenization or emerging payments preferred. Skills: Process Management Product Design and Development Product Management Project Management Strategy Planning and Development Business Acumen Innovative Thinking Leadership Development Performance Management Agile Practices Business Development Oral Communications Process Effectiveness Relationship Building Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range $105,700.00 - $164,700.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.