Atomic HR

Own and grow client relationships by leading strategic performance conversations, translating data into actionable insights, and coordinating internal teams. | 3+ years in client-facing account or strategy roles, strong understanding of performance marketing and eCommerce metrics, excellent communication skills, and remote work experience. | 🏢 About the Role A performance-driven digital marketing agency is hiring a Client-Facing Account Strategist to own and grow relationships with eCommerce brands. This role is centered on owning client success at a strategic level — leading performance conversations, guiding full-funnel direction, and keeping internal teams aligned around the right priorities. You’ll act as the primary point of contact for your accounts, translating performance data into clear insights and next steps for clients, while ensuring internal execution stays focused and effective. This is a remote, contractor role, paid in USD, with compensation based on experience and scope. 🌍 About the Agency This agency partners with ambitious eCommerce brands to drive growth through creative strategy, paid media, and conversion rate optimization. Their approach blends strategic thinking, sharp creative, and disciplined execution — with a strong focus on clarity, ownership, and measurable results. The team is fully remote and globally distributed, working closely with U.S.-based clients. 🛠 What You’ll Do You’ll be the strategic and relational owner for your accounts, ensuring clients feel confident, informed, and aligned — while internal teams have clear direction. Be the primary client contact for assigned accounts, leading communication in English Run bi-weekly client strategy calls, clearly explaining performance, insights, and recommendations Review account performance to identify trends, opportunities, and potential risks Help guide full-funnel strategy in collaboration with paid media, CRO, creative, and SEO teams Translate client goals and feedback into clear, actionable internal direction Keep priorities, action items, and strategic initiatives organized and moving forward Proactively highlight wins, insights, and impact to reinforce client confidence and retention Support onboarding and new account transitions when needed ✅ What We’re Looking For You’re confident leading client conversations, strong with performance insights, and organized enough to keep multiple accounts running smoothly. 3+ years in a client-facing account, strategy, or growth role (agency experience strongly preferred) Advanced or near-native English proficiency (spoken and written) Strong understanding of performance marketing fundamentals Experience working with eCommerce metrics (ROAS, AOV, LTV, CAC) Excellent communication — clear, professional, and client-ready Strong organization, follow-through, and ownership 🌟 Bonus Points Experience working with U.S.-based clients Background in eCommerce or performance marketing agencies Comfort working across multiple stakeholders and teams 💰 What You’ll Get 💵 USD compensation based on experience and scope 🌍 100% remote contractor role (LATAM-based) 📈 High ownership and direct client impact 🤝 Collaborative, performance-focused team environment 🎯 Work that blends strategy, communication, and execution 🧩 Why This Role Might Be a Fit ✅ You enjoy owning client relationships end-to-end ✅ You’re comfortable leading strategy conversations in English ✅ You can turn performance data into clear direction ✅ You thrive in remote, fast-moving environments ✅ You want exposure to U.S. clients and high-growth brands 🧭 Interview Process Application Review – resume + relevant experience Intro Call – communication skills, background, agency exposure Strategy / Scenario Round – real-world client and performance cases Interview with Leadership – values and team fit Offer Timeline: usually 2–3 weeks. 📩 Ready to Apply? Send your resume and a short note on your client-facing experience and approach to account strategy. If you’ve worked with eCommerce brands or performance agencies, we’d love to learn more.

Improve deployment pipelines, enhance system scalability and reliability, and optimize infrastructure and monitoring systems. | 2+ years of experience in DevOps or platform engineering, proficiency in cloud infrastructure, automation, and observability tools, with strong communication and ownership skills. | About Us Tram Case is revolutionizing legal technology with AI-driven tools that enhance efficiency and accessibility for legal professionals. We're undertaking high-impact technology transformation, partnering with a high-volume immigration law firm to optimize workflows and streamline processes. Join us in building the future of legal tech, where impactful innovation meets user-centric design. Role Overview The DevOps & Infrastructure Engineer will elevate the reliability, scalability, and operational excellence of our platform as we prepare for rapid growth. Our systems are expanding in complexity and scale, and we need stronger automation, better observability, and infrastructure that adapts seamlessly to new product demands. You’ll work closely with engineering leadership to transform our deployment pipelines, strengthen our orchestration layers, refine monitoring, and evolve our cloud architecture into something resilient, predictable, and ready for the next phase of growth. This role demands strong technical rigor, a bias for operational excellence, and the ability to translate ambiguous system challenges into scalable, well-documented solutions. You will be a driving force behind performance, security, and reliability—ensuring our users experience fast, stable, and uninterrupted workflows as our platform expands. Key Responsibilities LCI/CD Evolution: Automate and optimize CI/CD pipelines so changes flow from commit to production with speed and predictable quality. Reduce bottlenecks, increase deployment reliability, and champion safe rollout practices (flags, canaries, staged deploys). Infrastructure & Orchestration: Strengthen container orchestration to support smooth scaling during load spikes and variable traffic patterns. Evolve our deployment architecture to enable multi-region expansion, zero-downtime deploys, and higher-throughput capabilities. Performance & Observability: Improve monitoring, dashboards, and alerting to surface issues early and reduce disruptions for end users. Diagnose latency, queue behavior, or service degradation using logs, traces, and metrics—keeping the user experience consistently fast. Security & Data Integrity: Enhance infrastructure-level security and data protection across environments. Ensure system configurations, permissions, and data flows align with best-practice security principles. Internal Tooling & Developer Velocity: Improve internal tools so engineers can debug faster, experiment safely, and maintain development momentum. Document architectural decisions and operational tradeoffs to ensure clarity for future engineers. Day-to-Day A deploy pipeline becomes slow or unreliable → you refine automation → releases ship predictably and with fewer surprises. A backend service shows latency or load spikes → you investigate logs and metrics → users get smoother, faster interactions. Engineers propose architectural changes → you highlight operational risks and rollout paths → decisions become clearer and safer. A new feature increases system demands → you tune compute, storage, or queueing → performance remains stable under growth. An incident reveals monitoring gaps → you improve dashboards and alerting → future issues are detected earlier and resolved faster. A release requires gradual rollout → you coordinate flags or canaries → customers receive improvements without disruption. A support escalation reveals inconsistent behavior → you trace the request path → users experience fewer errors and stalled workflows. Infrastructure changes accumulate → you document reasoning → the team avoids regressions and maintains shared context. Technical Proficiency Must be proficient in several of the following: DevOps & Cloud Competencies: CI/CD pipeline design, automation, and optimization. Containerization and orchestration (Docker, Kubernetes, ECS, or similar). Cloud infrastructure (AWS preferred) including compute, networking, IAM, and storage. Infrastructure-as-code tooling (Terraform, CDK, Pulumi, or similar) Observability & Reliability: Monitoring, alerting, and dashboarding (Datadog, Grafana, CloudWatch, Prometheus). Logging architectures and distributed tracing. Incident response, root cause analysis, and performance troubleshooting Engineering Workflows: Understanding of Git workflows, PR processes, testing strategies, deployment safety practices. Familiarity with API-driven systems, backend performance tuning, and data integrity patterns Qualifications 2+ years of hands-on DevOps, infrastructure, or platform engineering experience (startup experience strongly preferred). Demonstrated success improving CI/CD pipelines, cloud infrastructure, or observability systems. Experience turning ambiguous operational problems into scalable, documented solutions. Strong technical communication skills—clear, concise, and able to explain tradeoffs to engineering and non-engineering stakeholders. Proven ability to enforce best practices while maintaining trust and positive working relationships. Analytical mindset with comfort using metrics and data to drive decisions. Ownership mentality — you push systems toward reliability and continuous improvement. Core Values and Culture Tram Case is built on a foundation of shared principles that guide our work and interactions. We seek team members who embody and contribute to these values: User-Centric Perspective: Build with empathy, ensuring every feature enhances our users' experience and addresses their needs. Radical Transparency: Promote open communication and information sharing to make the best decisions and foster trust. Purpose-Driven Work: Ensure each task aligns with our mission to deliver meaningful, innovative solutions. Single Responsible Individual: Every team member takes ownership, driving tasks to completion with accountability. Extreme Ownership: Learn and grow from challenges, continuously refining our work and striving for excellence. Singular Focus: Dedicate attention to core objectives, eliminating distractions to achieve impactful results. Documentation Excellence: Maintain clear and thorough documentation to enhance collaboration and continuity. Data-Informed Decisions: Use data to guide priorities, ensuring our work delivers value to our users. Compassionate Communication: Foster empathy and respect in dialogue, embracing diverse perspectives and encouraging respectful collaboration. Excellence in Craft: Uphold high standards in functionality and design, committing to quality and impactful solutions. Perks and Benefits Remote-First Work Environment: Enjoy the flexibility to work from anywhere, with a remote-first setup that supports work-life balance and productivity. Competitive Salary: We offer a competitive salary to recognize and reward your skills and contributions. Unlimited Paid Time Off: Take the time you need with an unlimited PTO policy, empowering you to recharge and maintain balance. Professional Development: Access resources for growth, including conference passes, online courses, and training programs to support your career advancement. Home Office Stipend: We provide a budget for setting up your home office with high-quality equipment and tools. Latest Tech Gear: Receive a top-of-the-line laptop and any necessary peripherals to ensure you have the best tools to do your best work. Team Retreats and Virtual Events: Participate in team-building retreats and regular virtual gatherings to connect with colleagues and strengthen our culture. Parental Leave: We offer paid parental leave to support you and your family during this important time.

Manage client accounts, translate goals into strategies, monitor performance, and ensure client satisfaction. | 8-10+ years in account management or digital marketing, experience with SEO strategies, excellent communication skills, and familiarity with analytics tools. | 🏢 Company Overview Our client is a high-growth AI-assisted SEO company founded by former CMOs and marketing executives. They help leading brands like Expedia, Beam, Evvy, and LinkedIn amplify their online presence and revenue through innovative, data-driven SEO strategies. By blending AI technology with deep marketing expertise, they’re transforming how modern brands grow online. 🎯 Your Role As a SEO Account Manager (Client Success), you’ll own the client relationship end-to-end, ensuring that strategy, delivery, and communication align perfectly to drive results. You’ll collaborate closely with the CEO, operations, and content teams to translate data and performance insights into actionable next steps. Your mission: ensure every client sees clear ROI, feels supported, and views the company as a long-term growth partner. 🧩 You’ll: • Serve as the main point of contact for assigned accounts • Build deep, trust-based relationships with clients and internal teams • Translate goals into actionable strategies with clear success metrics • Monitor SEO performance and campaign health via data dashboards • Coordinate deliverables and timelines across teams for seamless execution • Lead regular performance reviews and client presentations • Proactively identify upsell or expansion opportunities • Maintain transparent documentation through Notion, Asana, and Slack 💼 You Bring: • 8–10+ years in Account Management, Client Success, or Digital Marketing • Experience as an SEO strategist and promoted to an SEO Account Manager handling US based companies • Excellent written and spoken English • Data fluency: able to interpret metrics and tell a compelling story • Experience as an account manager handling top accounts • High ownership mindset and bias toward action • Exceptional communication and presentation skills ✨ Bonus Points: • Experience in agency or startup environments • Familiarity with AI tools, automation, or analytics dashboards • Understanding of SEO KPIs, content strategy, or link-building frameworks 💰 What’s Offered: • 100% remote, full-time role (Latin America)🌎 • Competitive USD compensation based on experience • Flexible hours and async-friendly culture • Real impact on growth and client success • Clear paths to Senior Account Manager or Client Strategy Lead roles Interview Process: 1️⃣Intro Call with Atomic HR – Get to know your background and goals 2️⃣ Ops Team Interview – Dive into process thinking and collaboration 3️⃣ CEO Interview – Discuss alignment, expectations, and vision 4️⃣ Offer – Formal offer and next steps 🎉