Atlassian

Lead account-based marketing strategy to generate and accelerate sales pipeline for strategic accounts. | 7+ years B2B marketing with 3+ years ABM experience, strong AI fluency, strategic thinking, and pipeline ownership. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities Atlassian is at an inflection point. We built one of the most successful product-led growth engines in enterprise software — millions of teams adopted our tools bottom-up, without a single sales call. Now we're in the middle of a deliberate, high-stakes evolution: taking that massive installed base and building an enterprise go-to-market motion on top of it. AI is accelerating everything. Our products (Jira, Confluence, Loom, Rovo) are becoming an AI-powered platform — the connective tissue for how the world's best teams plan, build, and deliver. This role exists to bring that story to life for our Strategic accounts and turn it into pipeline for sales. We're seeking an Account-Based Marketing Manager to lead the account-based marketing strategy for our Strategic segment. Our job is simple: generate pipeline for sales. Everything we do — every event, campaign, partner activation, and regional program — is measured by whether it creates and accelerates opportunities for our sales teams. We're looking for someone who thinks like a business owner, not a program operator. In this role, you’ll get to: • Be directly accountable for generating and accelerating pipeline for the Strategic sales team • Bring Atlassian's AI and platform transformation story to life in-market — translating global narratives into locally resonant proof points, customer stories, and campaign themes • Leverage AI tools (Rovo, Atlassian Intelligence, third-party platforms) to inform strategy, personalize at scale, and accelerate campaign development and performance analysis • Build and execute the Strategic account-based marketing strategy in close partnership with sales leadership • Collaborate closely with the Strategic Sales team to create and manage 1:1 omni-channel account-based marketing campaigns that successfully generate new pipeline opportunities and accelerate deals for target accounts in AMER - utilizing account and contact-level insights to guide decision-making • Plan, coordinate, and execute in-person and virtual events, including high-touch roundtables and hospitality events based on regional pipeline gaps and sales priorities • Influence and shape priorities across central teams (demand gen, PMM, brand, events) based on what the Strategic segment actually needs • Partner with Strategic sales leaders to align on target accounts, segment priorities, and go-to-market motions • Work with partner marketing and channel partners to drive co-marketing initiatives that amplify reach On the first day, we’ll expect you to have: • 7+ years of B2B marketing experience, with 3+ years of Account-Based Marketing experience in a high-growth environment • Proven experience with owning, executing, and measuring 1:1 and 1:Few ABM motions that leverage various channels such as paid media, email, content syndication, direct mail, events, and more • Experience generating pipeline for a sales organization — you've owned a number, built programs to hit it, and can speak to how your work directly created revenue opportunities • Strong AI fluency — you actively use AI tools in your marketing workflow (content generation, audience insights, campaign optimization, analytics) and can articulate how AI changes the marketing playbook • Genuine curiosity about how AI is transforming enterprise software and the ability to translate that into compelling marketing narratives • Strong strategic thinking: you can diagnose a performance gap, build a hypothesis, and recommend a course of action • Track record of influencing cross-functional teams — not just coordinating with them • Self-starting tendencies with an ability to drive projects forward without waiting for permission • Deep understanding of B2B buying cycles and how marketing motions map to pipeline stages • Comfort with data: you use pipeline and campaign performance data to make decisions, not just report on them • Experience with marketing automation and CRM (Salesforce & Marketo a plus) It's a plus if you have: • Experience marketing platform or enterprise transformation products to C-suite buyers • Familiarity with both product-led growth (PLG) and sales-led enterprise go-to-market motions — and an understanding of how they complement each other • Familiarity with Atlassian's product suite and the "system of work" value proposition • Background in a high-growth B2B SaaS company navigating a major product or positioning shift About our team: We are Regional & Partner Marketing — a global team of business owners, not program operators. We're building a new kind of regional marketing function where every marketer is a strategist, an advocate for their market, and accountable for pipeline. If you want to be part of shaping how one of the world's most iconic software companies tells its next chapter — market by market, customer by customer — this is the team. Qualifications Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $127,800 - $166,850 Zone B: $115,200 - $150,400 Zone C: $106,200 - $138,650 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh. In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Design and maintain scalable, reliable infrastructure platforms and support deployment and customer implementations. | Strong experience with Terraform, Kubernetes, deployment automation, PostgreSQL, security/compliance frameworks, and ability to work remotely with time zone overlap. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. We are looking for a senior infrastructure engineer who can own our platform end-to-end, from Terraform modules to Kubernetes clusters to scalable architecture. You'll work across our tech stack—including Rails and Postgres—but your focus will be on building and maintaining the infrastructure that makes our platform reliable, scalable, and secure. We operate as a high-leverage, lean engineering team within Atlassian. We intentionally keep our headcount small so that every engineer owns a massive surface area and ships at high velocity. This means that each person on our team carries significant weight and responsibility, and must ship a lot. In return, we have great compensation, zero bureaucracy, little to no meetings, and the opportunity to immensely impact the business each day. Our team is mostly based out of Salt Lake City, so candidates must have at least 5-hours of overlap with Mountain Time zone. This is a full time, remote role across USA. Responsibilities Responsibilities You'll design and improve our systems architecture, build flexible deployment tooling, and building the self-service platforms that enable developers to ship confidently. At times, you'll work directly with customers in a forward-deployed capacity—helping deploy DX into their environments, architecting solutions for complex infrastructure requirements, and ensuring successful implementations across cloud platforms. When a customer has a tricky networking constraint or compliance requirement, you'll be the one figuring out how to make it work. Qualifications Qualifications: • You think holistically about systems. When you see a problem, you don't stop at the infrastructure layer—you'll dig into application code, propose architectural changes, and lead cross-team efforts to solve it properly. • You have strong experience with infrastructure-as-code using Terraform, and you've built and maintained production Kubernetes clusters (EKS, GKE, or AKS). You know how to design Helm charts that are flexible enough to support multiple environments without becoming unmaintainable. • You have experience with deployment automation and GitOps practices—ideally with ArgoCD, but strong experience with similar tools works too. You care about making deployments boring and repeatable. • You can manage high-availability database infrastructure, specifically focusing on PostgreSQL performance tuning, scaling, and automated failover strategies. • You're comfortable working directly with customers when needed. You can translate technical constraints into clear language, run deployment calls, and write tactful emails when things go sideways. • You understand security and compliance requirements. Experience with frameworks like SOC 2, FedRAMP, HIPAA, or ISO 27001 is a plus—you know how to implement controls without grinding development to a halt. • You're a generalist with depth in infrastructure. You're comfortable across the stack, designing automated failover systems or optimizing CI/CD pipelines, tracing a networking issue, or reviewing application code. • Your output and work ethic consistently exceed that of your peers, and you want to work on a team where others match your level. • You're accustomed to carrying a lot of weight: proactively identifying and resolving systemic bottlenecks before they impact production, going the extra mile to ship something today instead of tomorrow, or proactively improving systems that aren't technically your responsibility. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. Role In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $176,400 - $230,300 Zone B: $159,300 - $207,975 Zone C: $146,700 - $191,525 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Lead technical implementation and architecture for enterprise customer solutions post-sale. | Experience with programming (Ruby/Python), APIs, version control, SQL, CI/CD, and strong consultative communication skills. | Overview DX'sSolutions Engineering Team at Atlassian is seeking a highly skilled and passionate Solutions Architect to be a key driver in the successful adoption and long-term growth of the DX product (getdx.com). You will serve as the technical authority for our customers after the sale, dedicated to solving our Enterprise customers' most complex implementation challenges and ensuring they realize maximum value from our solutions. Responsibilities • Lead Technical Implementation: Partner closely with Customer Success Managers to drive and lead all technical aspects of the post-sales lifecycle, including onboarding, complex integrations, and system architecture, ensuring a seamless transition from evaluation to production. • Architecture and Strategy: Lead technical deep-dive sessions to understand a customer's long-term engineering goals, mapping the DX platform into their existing workflows and organizational structures. • Custom Solution Engineering: Design and build tailored technical solutions-often creating integrations or workflows that don't yet exist-to connect the DX APIs with complex client environments and satisfy unique business requirements. • Consultative Implementation: Ask thoughtful, detailed questions to navigate the nuances of a customer's engineering processes, branching strategies, and deployment pipelines to ensure the platform is configured for optimal performance. • Trusted Advisory: Act as the technical "North Star" for Enterprise clients, providing strategic guidance on best practices for developer experience (DX) analytics, deployment methodologies, and cultural transformation. • Feedback Loop: Capture and synthesize technical feedback and friction points from active customers to collaborate closely with the Product and Engineering teams, directly informing the product roadmap and feature enhancements. Qualifications • Exposure to programming (Ruby/Rails or Python) with a solid understanding of APIs and RESTful services. • Experience with version control systems like Git and the GitHub CLI. • Familiarity with SQL (Postgres preferred) and the ability to leverage data for analytical solutioning. • Knowledge of CI/CD pipelines, deployment workflows, and branching strategies. Consultative Skills: • Excellent communication and presentation skills, with extensive experience leading high-stakes technical workshops and executive-level discussions. • Ability to translate complex technical architecture into clear business outcomes and value. • Strong organizational skills to manage the technical delivery and resource requirements across multiple Enterprise implementations simultaneously. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $147,600 - $192,700 Zone B: $133,200 - $173,900 Zone C: $122,400 - $159,800 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits

Lead a team to drive customer satisfaction, adoption, retention, and revenue growth while managing key accounts. | Requires proven leadership managing technical teams and complex products, preferably in fast-paced or startup environments. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities Manager, Commercial Customer success Provide feedback, coaching and recommendations to CSMs in order to drive program health within customer accounts. Ensure the team is executing the DX CSM Playbook skillfully, gains mastery of the DX Product, and drives value to customers, resulting in renewal. Drive CSMs to be proactive, ensuring they are owning and taking accountability over the customer journey. Drive outcomes, program health, renewals and expansion within assigned personal portfolio. About DX DX helps companies build world-class engineering organizations by providing leaders with deep insights into developer experience and productivity. We are a bootstrapped, profitable company experiencing consistent, 3X year-over-year growth. Based in downtown Salt Lake City, we are trusted by customers like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings. The Role We’re a small, highly collaborative team of passionate, top performers focused on delivering real impact for both our customers and our company. As the Manager of the Commercial Customer Success teams, you will lead a group of exceptional Customer Success Managers (CSMs) to drive customer satisfaction, adoption, and retention. You’ll develop and execute customer success strategies that align with DX’s growth objectives while ensuring customer outcomes are prioritized. You will also own a small portfolio of customers, ensuring you are driving high success rates which result in renewal and expansion You’ll be responsible for driving customer success, including the renewal and growth of ARR (Annual Recurring Revenue) within this segment. Working closely with the Sr. Manager of Customer Success, and VP of Customer Experience, you'll help shape a unified customer experience and create “unchurnable” customers. Key Responsibilities Team leadership & development: Onboard and continuously develop your team of CSMs, helping them become subject matter experts on DX products and services. Provide coaching, feedback, and mentoring to ensure a superior customer experience and team success. Drive customer outcomes: Empower your team to focus on customer outcomes while achieving quarterly and annual targets for net renewals, retention, and expansion. Customer health & risk management: Proactively monitor customer health and implement risk mitigation strategies to ensure high renewal rates. Upsell and expansion: Build relationships with key customers, uncover opportunities for expansion, and ensure that customer value is consistently delivered. Cross-functional collaboration: Collaborate with Sales, Product, and other departments to enhance the customer experience and drive customer success. What we care about at DX Companies have all kinds of culture slides. At DX, we want to be very clear about what we care about and how we judge performance. For us, it all boils down to individual mastery, becoming the best at your craft. Those who exhibit this quality will thrive here and be unduly rewarded. We can’t control outcomes due to competitors, the economy, decision-makers, etc., but what we can control is doing our jobs at the highest level possible. About You You consistently perform at a high level and are meticulous in your approach to customer success. You thrive in high-pressure and fast-paced environments, owning your responsibilities and meeting deadlines. You are quick to learn complex products and articulate technical concepts clearly to both technical and non-technical stakeholders. You have strong communication and relationship-building skills, able to influence at all levels of management. You excel at managing teams, with a proven ability to mentor, coach, and motivate others toward achieving results. You are a cross-functional collaborator, able to work closely with sales, product, and other teams to achieve common goals. Bonus points if you Have past startup experience Have past experience working with a technical audience (Platform Engineering, VP Engineering, CTO, CIO) Qualifications Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $148,500 - $193,875 Zone B: $133,200 - $173,900 Zone C: $123,300 - $160,975 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Design, build, and maintain full-stack features, collaborate with product and design, own projects end-to-end, and improve engineering practices. | 3+ years full-stack experience, proficiency in Ruby on Rails, React, TailwindCSS, strong SQL skills, API building, cloud infrastructure familiarity, and strong collaboration skills. | Overview About the TeamDX Fabric is the foundational platform that equips engineering organizations with the architectural context, health signals, and impact measurement they need to thrive in the AI era. We're building the context engine that powers AI agents and high-performing teams — a unified software catalog, scorecards, and self-service platform that helps companies understand their entire software ecosystem, find bottlenecks, and drive real improvements at scale. https://getdx.com/blog/introducing-fabric-the-foundation-for-ai-native-engineering/ Responsibilities What you'll do • Design, build, and maintain full-stack features using Ruby on Rails, React, and TailwindCSS • Write performant SQL to power complex queries, reports, and data workflows • Collaborate closely with product and design to shape problem statements, refine requirements, and propose pragmatic technical solutions • Own projects end-to-end: technical design, implementation, self-QA, rollout, monitoring, and iteration based on customer and stakeholder feedback • Write clear, maintainable code with comprehensive tests and robust monitoring/alerting • Contribute to improving engineering practices, tooling, and standards — especially around data correctness, reporting, and reliability Qualifications Minimum Qualifications • 3+ years of experience as a Full Stack Software Engineer • Proficiency in Ruby on Rails, React, and TailwindCSS (or equivalent modern frameworks) • Strong SQL skills with experience writing and optimizing complex queries against relational databases (e.g., PostgreSQL) • Experience building and maintaining RESTful APIs and services • Demonstrated ability to own work end-to-end, from design through deployment and monitoring • Strong collaboration, communication, and interpersonal skills • Familiarity with cloud infrastructure (e.g., AWS) and modern CI/CD practices • Bachelor's degree in Computer Science or a related field, or equivalent practical experience Preferred Qualifications • Experience building customer-facing SaaS products where data accuracy and reporting quality directly impact trust • Familiarity with cloud architecture patterns (SaaS, PaaS, IaaS) • Comfort context-switching across multiple workstreams • A product-oriented mindset Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: USD 147600 - USD 192700 Zone B: USD 133200 - USD 173900 Zone C: USD 123300 - USD 160975 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

Manage strategic customer portfolios to drive adoption, value realization, and mitigate churn in a SaaS environment. | 7+ years in customer success or related SaaS roles with experience managing enterprise customers and driving business transformation. | Overview Responsibilities Your Future TeamWith over 250,000 customers worldwide—including NASA, IBM, Hubspot, Samsung, and Coca-Cola—Atlassian is advancing humanity through software that unleashes the potential of every team. Our CSMs are value-driven, collaborative, and passionate about helping customers achieve transformational outcomes. We celebrate wins together, share knowledge, and support each other as a team. In This Role, You Will: • Drive Strategic Engagement: Own a portfolio of enterprise and strategic customers, building executive relationships and serving as a trusted advisor supporting customers at key journey milestones (including onboarding, adoption, and value realization) • Proactively Guide Customer Journeys: Leverage predictive signals and standardized frameworks to pinpoint key milestones, adoption opportunities, and potential risks, thereby facilitating early and sustained product adoption and success with Atlassian solutions. • Deliver Value at Scale: Deliver value through many engagements including webinars, office hours, and curated outreach. • Maintain Solution & Industry Expertise: Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements. high-level understanding of industry trends, market dynamics, and competitor activities. • Mitigate Risk: Identify and mitigate churn risks through early risk identification, intervention, escalation, and mitigation in collaboration with internal teams as needed • Champion Customer Advocacy: Act as the Voice of the Customer, sharing insights and feedback to influence Atlassian’s products and services. • Maintain Operational Excellence: Keep accurate records in Gainsight, adhere to engagement frameworks, and contribute to continuous improvement initiatives. Your Background: • 7+ years in Customer Success, Account Management, or related SaaS roles, with a proven track record managing enterprise and strategic customer relationships in a complex SaaS environment. • Demonstrated experience driving adoption and business transformation within large, global organizations. • Expertise in executive stakeholder management, consultative engagement, and program management. • A customer-centric mindset, with a passion for driving adoption, value realization, and customer satisfaction. • Demonstrated ability to quickly and effectively build trusted relationships and guide customers to business outcomes through scalable engagement strategies. • Understanding of common Jira and Confluence end-user use cases and ways of working. • Experience establishing collaborative relationships across product, sales, support, marketing, and solution partners to facilitate a seamless customer experience. • Strong organizational and time management skills; ability to manage multiple priorities and engagements simultaneously. • Adaptability and a commitment to continuous learning in a dynamic, fast-paced environment. • Exceptional verbal and written communication skills. • Experience with Gainsight (or similar CRM tool), Salesforce, and BI tools such as Tableau. Qualifications Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: USD 148500 - USD 193875 Zone B: USD 133200 - USD 173900 Zone C: USD 123300 - USD 160975 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

Lead technical sales evaluations and design tailored solutions to meet client needs. | Requires programming exposure, API knowledge, version control familiarity, and strong communication skills. | Working at AtlassianAtlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.DX's Solutions Engineering Team at Atlassian is seeking a highly skilled and passionate Pre-Sales Solutions Engineer to be a key driver in the growth of the DX product (getdx.com). You will serve as the solution expert throughout the sales cycle, dedicated to solving our prospects' most complex business problems using our products and solutions, and ultimately helping to close critical deals.Lead Technical Evaluations: Partner closely with Account Executives to drive and lead all technical aspects of the sales cycle, including Proof-of-Concepts (POCs) and Pilots, ensuring clear demonstration of platform value and technical feasibility.Discovery and Strategy: Lead technical discovery sessions to deeply understand client needs, existing engineering workflows, and high-level goals.Consultative Questioning: Ask thoughtful, detailed questions to uncover critical information about the client's engineering processes, branching strategies, deployment workflows, and existing tooling.Solution Design: Design and propose tailored technical solutions for integrating the company's APIs with complex client workflows to meet evaluation success criteria.Trusted Advisory: Act as a trusted advisor to potential clients, providing strategic guidance on best practices for deployment methodologies and analytics integrations.Feedback Loop: Capture and synthesize technical feedback from prospects to collaborate closely with the Product and Engineering teams, informing product enhancements and roadmap priorities.Technical Skills:Exposure to programming (Ruby/Rails preferred) with a solid understanding of APIs and RESTful services.Experience with version control systems like Git and the GitHub CLI.Familiarity with SQL.Knowledge of CI/CD pipelines, deployment workflows, and branching strategies.Consultative Skills:Excellent communication and presentation skills, with extensive experience leading high-stakes client discussions and product demonstrations.Ability to translate complex technical concepts into clear business value.Strong organizational skills to manage technical follow-ups and resource delivery across multiple active opportunities.Benefits & PerksAtlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Provide technical support and troubleshooting for developer tools and survey products, assisting customers via multiple communication channels. | 0-2 years customer-facing technical support experience with familiarity in engineering tools, APIs, and authentication methods. | Overview: Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. DX, now part of Atlassian, helps companies build world-class engineering organizations by providing leaders with deep insights into developer experience and productivity. Based in downtown Salt Lake City, we are trusted by industry leaders like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings to help their engineering teams thrive at scale. Responsibilities: As a Support Specialist, you will work closely with customers to understand and troubleshoot technical issues across our platform and integrations. This requires familiarity with APIs, data ingestion pipelines, authentication configurations, and the engineering systems customers connect to DX (e.g., GitHub, Jira, Azure DevOps). You will also support customers using our survey tools, which help teams gather and act on feedback from developers, engineering managers, and other technical stakeholders. This includes assisting with survey configuration, deployment, and interpreting survey data alongside usage analytics to provide a holistic view of developer experience. You’ll be a key member of our support team, helping customers resolve issues via web, email, case updates, and direct video or Slack-based support. You’ll also partner with our Engineering and Customer Experience teams to ensure product quality and to share insights on recurring challenges or product gaps. This is a great opportunity for someone excited to work at the intersection of developer tools, data infrastructure, team feedback, and customer advocacy—and eager to learn and grow within a fast-paced, global organization. Key Responsibilities • Customer Advocacy: Serve as the first line of support for customers using DX’s Survey and Data Cloud products, helping them troubleshoot issues and get unblocked quickly. • Survey Enablement: Assist with survey setup, delivery, and analysis to ensure customers collect meaningful feedback from their engineering teams. • Technical Troubleshooting: Investigate and resolve unexpected product behaviors, escalating when necessary to Engineering or Product. • Omnichannel Support: Communicate clearly and professionally with customers via Slack Connect, Microsoft Teams, email, and video calls. • Process Improvement: Document support interactions, identify patterns in customer feedback, and contribute to improving internal processes and external resources. Qualifications: • Experience: 0–2+ years of customer-facing technical support or solutions engineering experience. • Tooling: Familiarity with engineering tools like GitHub, Jira, Azure DevOps, GitLab, etc. • Integrations: Understanding of APIs and how systems connect via webhooks or tokens. • Communication: Comfort troubleshooting and explaining technical concepts to both technical and non-technical users. • Security: Familiarity with authentication concepts (OAuth, SAML, token-based auth) Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: USD 90000 - USD 108000 Zone B: USD 81000 - USD 97200 Zone C: USD 74700 - USD 89640 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Account Associates are responsible for managing customer renewals and driving expansion opportunities. They engage proactively with clients to maintain strong renewal rates and mitigate risks. | Candidates must have three or more years of B2B SaaS experience in client management and a proven track record of maintaining strong renewal rates. Fluency in English is mandatory, and familiarity with the Atlassian product suite is a plus. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities Your Future TeamThe Renewals team is comprised of curious, proactive, fun-loving Account Associates accountable for Atlassian's full suite of products and services. Our team is ultimately accountable for Atlassian’s strong customer renewal rates, through proactive engagement and effective objection handling techniques. We look for opportunities to expand our customers' footprint at time of renewal, are experts in mitigating customer friction and overcoming objections, and have an eye for discovering new opportunities for the broader Account team. Above all, we believe in the Atlassian values and use them as our compass in always refining and optimizing our go-to-market model. Our team drives renewal strategies that engage clients and keep the churn rates low. We uncover expansion opportunities at time of renewal by probing for opportunity, leveraging data and partnering with our Customer Success team to understand customer’s goals.Every Account Associate bridges the gap between sales and customer success by collaborating with account teams and channel partners to mitigate renewal risk, proactively engaging on pricing and licensing discussions, and sharing feedback on the growing needs of a customer.What you’ll do Deliver best in class Net Retention and Gross Retention rates, through effective communication, risk mitigation and expansion discovery Manage a diverse portfolio of MidMarket & Enterprise customers through the contract management lifecycle Partner with the Sales Teams on account planning to ultimately drive total book of business growth. Understand customer business priorities and current use of Atlassian product suite to optimize Atlassian’s value and discover cross-sell and upsell opportunities for the Account team Foster relationships and collaboratively sell with Atlassian Solution Partners sales representatives Weekly forecast your pipeline for renewal & expansion opportunities Maintain operational excellence through multi-tasking and prioritization Your background: English fluency mandatory Three or more years of proven B2B SaaS experience in direct client management (renewals, account management, customer success, inside sales, or other relevant business area) working with enterprise customers. Track record of maintaining strong renewal rates to drive positive revenue outcomes Consultative approach with an emphasis on discovery; ability to influence customer outcomes Consistent track record of meeting or exceeding performance goals Ability to overcome objections and mitigate commercial risk within accounts Demonstrated ability to prioritize and manage your time amidst the competing priorities of a high growth business Nice to have: Experience working with channel partners and resellers Familiarity with the Atlassian product suite; understanding of common uses cases and ways of work Interest in agile ways of working, project management, DevOps and automation, or IT service management Familiarity with CRM tools (Salesforce preferred) and Business Intelligence (such as Tableau), CSM platforms (e.g. Gainsight), forecasting software (e.g. Clari), and work collaboration tools (Zoom, Slack, and Google Suite preferred) Qualifications Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $47.16 - $61.57 Zone B: $42.40 - $55.36 Zone C: $38.94 - $50.84 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Partner with sales teams to understand customer needs, demonstrate Atlassian solutions, and drive technical engagement to support sales closure. | 3+ years experience in SMB pre-sales, fluency in English and Portuguese, strong communication and technical skills, customer-centric mindset, and ability to collaborate across teams. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities Overview Atlassian is looking for a Portuguese Pre-Sales Solutions Engineer for our SMB business (enterprise customers under 1000 employees) that’s passionate about being a solution expert in the sales cycle, solving our customer’s hardest business problems with our products and solutions, and helping close deals. Your future team With over 250,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team. With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization. Responsibilities In This Job, You Will: • Join Atlassian’s Solutions Engineering Team to partner with direct sales, partners and larger account teams on SMB Accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory • Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be • Probe for and identify additional opportunities for cross-product/solution expansion • Investigate, discover, and assess client pain points • Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working • Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams • Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio • Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision • Proactively forge strong partnerships with aligned SMB sellers, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together • Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management • Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress Qualifications Qualifications Your Background: • 3+ years of experience interacting with SMB customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. • You have business proficiency in English and Portuguese. Bonus points for Spanish as well. • You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. • You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. • You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful. • If you’re looking to be a cog in the system, this job isn’t for you. You’ve got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $137,700 - $179,775 Zone B: $124,200 - $162,150 Zone C: $114,300 - $149,225 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Lead and manage finance-related transformation programs including M&A integration, establish PMO methodologies, coordinate cross-functional teams, and deliver executive communications. | 5+ years in finance or program management with experience in finance transformation, M&A, project delivery, stakeholder management, and familiarity with project management tools like Jira and Confluence. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Your Future Org Atlassian’s Finance team is recognized as a competitive differentiator driving results and decisions as a tightly integrated trusted advisor. We drive impact through proactive, strategic business partnership with leaders across the company and are critical drivers of the next horizon for the company. Your Future Team Our Finance Delivery Acceleration Office (DAO) sits at the heart of Atlassian’s Finance Strategy & Transformation team, bringing together experts in Finance Transformation, Technology, Program/Project Management, and Portfolio Operations. As the engine for accelerating finance’s project delivery, DAO leads high-impact work that makes Atlassian’s finance operations more scalable, efficient, and future-ready. We drive the adoption of best-in-class PMO methodologies and delivery frameworks, partnering with global stakeholders to enable project excellence across the Finance organization. This is a fully remote role, working primarily on a PST/CST schedule, and collaborating with teams around the world. About The Role Atlassian is seeking a Senior Finance Program Manager with extensive experience in program and project management, M&A, and finance to join our growing team. In this role, you will collaborate closely with our Finance Transformation team to drive the delivery execution of complex, cross-functional initiatives—delivering key components of multi-year programs and projects that enable transformational change and operational excellence. You will oversee delivery governance activities and provide hands-on support for other high priority Finance project delivery as needed. As part of our expanding Finance Delivery Acceleration Office function, you will help establish industry-leading PMO methodologies, templates, and processes designed for a high-growth SaaS environment. Your success will be defined by your ability to work collaboratively across teams and manage a diverse portfolio of Finance projects, all in support of our future-state vision for Finance. This position requires proven experience leading Finance Transformation and M&A initiatives in a project management capacity. You will be adept at fostering collaboration among stakeholders, influencing executive leadership, adapting to shifting priorities, and ensuring meaningful impact in a dynamic, fast-paced environment. Responsibilities • Lead program management of finance-related projects (including the Finance integration for M&A), as well as the Finance components of cross-functional projects, ensuring alignment with business goals and objectives. • Support finance transformation project delivery, including driving activities around requirement gathering, detailed design, and testing and implementation support as needed. • Develop detailed roadmaps, project posters, project plans, timelines, templates, and deliverables related to Finance Transformation work efforts to establish best-in-class program governance. • Coordinate cross-functional teams—including Finance, Engineering, RevOps, Business Partners, and other stakeholders—to achieve project milestones and deliver results. • Own the communications strategy for assigned programs and individual projects, including executive-level updates, status updates, and presenting at ongoing program governance cadences (e.g., MBRs, QBRs). • Collaborate with value realization work streams to provide meaningful executive updates around impacted metrics, project benefits, and OKRs across transformation programs and projects. • Apply systems thinking to assess the interconnectedness of people, processes, and technology, addressing dependencies holistically, and identify themes and patterns across projects to uncover opportunities for improvement. • Establish structure and momentum from ambiguity, creating clarity and actionable plans for stakeholders and teams, working closely with project sponsors, leads, cross-functional teams, and other program managers. • Ensure consistent ongoing clarity around scope, deliverables, resources, risks, and decisions to establish operational excellence across governance activities. • Champion continuous improvement and operational excellence in all finance-related initiatives. Qualifications • Minimum of 5+ years of experience in finance, finance operations, program/project management, or other Finance transformation roles. • Familiarity with Finance process areas/operations (e.g., Quote to Cash, Accounting) and Finance Transformation across operating model components (process, policy, data, technology, reporting, people, etc.). • Combination of program management and delivery experience in large-scale Finance Transformation, with knowledge of detailed design, implementation, and project management methodologies, as well as change management approaches. • Highly organized with the ability to manage multiple moving parts of a project across resources, timelines, deliverables, and RAID tracking. • Consistent record of motivating and managing change while influencing across various stakeholder groups, departments, and levels. • Outstanding collaboration skills to build relationships and provide ongoing clarity. • Strong written and verbal communication skills to summarize complex project and program updates to key themes, risks, and actions. • Demonstrated ability to navigate ambiguity, adapt to shifting priorities, handle and prioritize competing responsibilities, and deliver incremental value. • Ownership mentality, excels when challenging the status quo, setting new strategic/operational direction, and is comfortable with multi-year transformation efforts. • Experience working with Project and Portfolio Management tools such as Jira, Confluence, or similar. Preferred Qualifications • Technology or Software / SaaS industry experience. • Experience with Atlassian suite of solutions. • Understanding of business operations, trends, and best practices, particularly within Finance Transformation. • Experience in executive communications (e.g., stakeholder comms) preferred. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $136,800 - $178,600 Zone B: $123,300 - $160,975 Zone C: $114,300 - $149,225 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Lead and oversee finance-related program management and transformation initiatives, ensuring alignment with business goals and operational excellence across cross-functional teams. | 5+ years in finance or finance transformation program/project management, experience with finance operations and transformation, strong organizational and communication skills, and familiarity with project management tools like Jira and Confluence. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Your Future Org Atlassian’s Finance team is recognized as a competitive differentiator driving results and decisions as a tightly integrated trusted advisor. We drive impact through proactive, strategic business partnership with leaders across the company and are critical drivers of the next horizon for the company. Your Future Team Our Finance Delivery Acceleration Office (DAO) sits at the heart of Atlassian’s Finance Strategy & Transformation team, bringing together experts in Finance Transformation, Technology, Program/Project Management, and Portfolio Operations. As the engine for accelerating finance’s project delivery, DAO leads high-impact work that makes Atlassian’s finance operations more scalable, efficient, and future-ready. We drive the adoption of best-in-class PMO methodologies and delivery frameworks, partnering with global stakeholders to enable project excellence across the Finance organization. This is a fully remote role, working primarily on a PST/CST schedule, and collaborating with teams around the world. About the Role Atlassian is seeking a Senior Finance Program Manager with extensive experience in program and project management, M&A, and finance to join our growing team. In this role, you will collaborate closely with our Finance Transformation team to drive the delivery execution of complex, cross-functional initiatives—delivering key components of multi-year programs and projects that enable transformational change and operational excellence. You will oversee delivery governance activities and provide hands-on support for other high priority Finance project delivery as needed. As part of our expanding Finance Delivery Acceleration Office function, you will help establish industry-leading PMO methodologies, templates, and processes designed for a high-growth SaaS environment. Your success will be defined by your ability to work collaboratively across teams and manage a diverse portfolio of Finance projects, all in support of our future-state vision for Finance. This position requires proven experience leading Finance Transformation and M&A initiatives in a project management capacity. You will be adept at fostering collaboration among stakeholders, influencing executive leadership, adapting to shifting priorities, and ensuring meaningful impact in a dynamic, fast-paced environment. Responsibilities • Lead program management of finance-related projects (including the Finance integration for M&A), as well as the Finance components of cross-functional projects, ensuring alignment with business goals and objectives. • Support finance transformation project delivery, including driving activities around requirement gathering, detailed design, and testing and implementation support as needed. • Develop detailed roadmaps, project posters, project plans, timelines, templates, and deliverables related to Finance Transformation work efforts to establish best-in-class program governance. • Coordinate cross-functional teams—including Finance, Engineering, RevOps, Business Partners, and other stakeholders—to achieve project milestones and deliver results. • Own the communications strategy for assigned programs and individual projects, including executive-level updates, status updates, and presenting at ongoing program governance cadences (e.g., MBRs, QBRs). • Collaborate with value realization work streams to provide meaningful executive updates around impacted metrics, project benefits, and OKRs across transformation programs and projects. • Apply systems thinking to assess the interconnectedness of people, processes, and technology, addressing dependencies holistically, and identify themes and patterns across projects to uncover opportunities for improvement. • Establish structure and momentum from ambiguity, creating clarity and actionable plans for stakeholders and teams, working closely with project sponsors, leads, cross-functional teams, and other program managers. • Ensure consistent ongoing clarity around scope, deliverables, resources, risks, and decisions to establish operational excellence across governance activities. • Champion continuous improvement and operational excellence in all finance-related initiatives. Qualifications • Minimum of 5+ years of experience in finance, finance operations, program/project management, or other Finance transformation roles. • Familiarity with Finance process areas/operations (e.g., Quote to Cash, Accounting) and Finance Transformation across operating model components (process, policy, data, technology, reporting, people, etc.). • Combination of program management and delivery experience in large-scale Finance Transformation, with knowledge of detailed design, implementation, and project management methodologies, as well as change management approaches. • Highly organized with the ability to manage multiple moving parts of a project across resources, timelines, deliverables, and RAID tracking. • Consistent record of motivating and managing change while influencing across various stakeholder groups, departments, and levels. • Outstanding collaboration skills to build relationships and provide ongoing clarity. • Strong written and verbal communication skills to summarize complex project and program updates to key themes, risks, and actions. • Demonstrated ability to navigate ambiguity, adapt to shifting priorities, handle and prioritize competing responsibilities, and deliver incremental value. • Ownership mentality, excels when challenging the status quo, setting new strategic/operational direction, and is comfortable with multi-year transformation efforts. • Experience working with Project and Portfolio Management tools such as Jira, Confluence, or similar. Preferred Qualifications • Technology or Software / SaaS industry experience. • Experience with Atlassian suite of solutions. • Understanding of business operations, trends, and best practices, particularly within Finance Transformation. • Experience in executive communications (e.g., stakeholder comms) preferred. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $136,800 - $178,600 Zone B: $123,300 - $160,975 Zone C: $114,300 - $149,225 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Support VOC practice by analyzing customer feedback, collaborating with R&D and sales teams to inform strategic planning, pricing, and product bundling, and developing dashboards to drive decision-making. | 7+ years in business or sales strategy/analytics, expert SQL and Excel skills, moderate Tableau and Python experience, strong strategic problem solving, communication, and cross-functional collaboration. | Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Job Summary As part of Atlassian's transformative journey, the Analytics Specialist will play a crucial role in supporting the Voice of the Customer (VOC) practice within Sales and Success. This role involves supporting strategic decision-making rituals to determine which products, features, and initiatives will have the greatest impact on Atlassian and its customers. By improving prioritization and resource allocation, this work will ensure we meet market demands but also accelerate Atlassian's future growth trajectory. Some of your responsibilities: • Collaborative Engagement: Partner with operations, sales, and customer-facing teams to gather and analyze feedback collected through Voice of the Customer (VOC) initiatives. Use this data to ensure alignment with customer needs and expectations, supporting ongoing product success. VOC Integration in Strategic Planning: Collaborate closely with the R&D team to incorporate VOC insights into strategic planning and prioritization. Assess potential impacts on anticipated three-year ARR and key performance indicators. Continuous VOC Evaluation: Monitor product performance and customer feedback to assess success against revenue targets and KPIs. Establish a feedback loop with R&D and customer teams to leverage VOC insights for continuous product improvement and refinement of strategies. VOC-Driven Pricing and Bundling Strategies: Utilize VOC insights to inform the development and implementation of consumption-based pricing models and product bundling strategies, ensuring that customer needs and preferences are met. Development of VOC Dashboards and Reports: Create and maintain dashboards and reporting tools that highlight key VOC-driven performance indicators and strategic priorities. Provide actionable insights to stakeholders to enhance decision-making processes. VOC Component Management: Collaborate with the VOC core team to update components based on feedback, ensuring accurate categorization and assignment of ENT tickets to the correct product owners. Skills and requirements: • Experience: 7+ years in business strategy, finance, analytics, or consulting, OR 5+ years in sales strategy, operations, or analytics. • Technical Proficiency: Demonstrated expert-level proficiency in SQL and Excel, with proven experience in conducting complex data analysis and forecasting models. Moderate experience with Tableau is required for effective data visualization, and moderate Python experience. • Strategic Problem Solving: Ability to tackle complex, ambiguous problems, derive insights from data, and effectively communicate with senior leadership. • Influential Communication: Strong presentation skills and the ability to influence various organizational functions at all levels. • Product Expertise: Deep understanding of product development lifecycles and market positioning. Ability to assess product-market fit, contribute to go-to-market strategies, and identify opportunities for product improvement based on market trends and customer feedback. • Cross-Functional Collaboration: Proven track record of working effectively with R&D, sales, and operations to align strategic goals and ensure seamless execution of initiatives. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $180,900 - $236,175 Zone B: $162,900 - $212,675 Zone C: $150,300 - $196,225 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Develop and execute strategic sales plans for high-value enterprise accounts, build and maintain executive relationships, lead complex negotiations, collaborate with cross-functional teams, and mentor junior sales staff. | 8+ years of quota-carrying enterprise software sales experience with proven success in managing large global accounts, engaging C-level executives, navigating complex procurement, and leading cross-functional teams. | Overview: Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth. What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products. We're leading the way in responsibly integrating artificial intelligence into our cloud products as we aim to migrate our customers to the cloud while building trust through transparency of cost, moving faster with our collaborations, and accelerating our customers' business outcomes and are tasked with constructing and executing a powerful sales strategy. The role involves steering the utilization of various products and services for our most significant and strategically important customer base. This includes overseeing a specific set of high-value customers, comprehending their long-term business goals, and formulating customized strategies to foster mutual growth and success. The responsibilities also encompass nurturing strong relationships with key decision-makers, identifying opportunities for upselling or cross-selling, as well as closely collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to deliver solutions that align with customer objectives. Responsibilities: What You'll Do: • Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success • Be the main Atlassian point of contact or escalation point for designated strategic Accounts • Developing and implementing strategic sales plans to acquire and retain high-value accounts. • Identifying key decision-makers within target accounts and building strong relationships with them. • Building and maintaining relationships with C-level and other executive relationships. • Understanding the business objectives and challenges of potential customers and positioning solutions to address their needs. • Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction • Leading complex negotiations and contract discussions with customers. • Conducting market research and staying informed about industry trends to identify new opportunities and maintain a competitive edge. • Providing regular updates and forecasts on sales performance to senior management. • Developing and maintaining a deep understanding of the company's products and services to effectively communicate their value proposition to customers. • Traveling as necessary to meet with clients, attend industry events, and participate in conferences. • Mentoring and providing guidance to junior members of the sales team, if applicable. Qualifications: Your Background: • 8+ years of quota-carrying Enterprise Software Sales Experience • Experience driving transformation deals in large global accounts with multi-million dollar spend thresholds • Experience engaging and building C-level and other executive relationships • Experience navigating complex procurement processes with multiple stakeholders and complex purchasing needs • Proficient in leading and guiding a highly matrixed support team across geographies, getting cross functional teams aligned and marching toward the same goals • Experience managing key customer relationships and closing strategic sales opportunities • Extensive experience utilizing a CRM to achieve and correlate key performance metrics • Building and leading territory & strategic account plans • Proactively engages customers with a consultative, solution-oriented approach in discovering new opportunities • Proven track record of meeting or exceeding performance targets • Excited to engage and influence your team, driving strength, passion, and excitement to your colleagues Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $178,200 - $232,650 Zone B: $160,200 - $209,150 Zone C: $148,500 - $193,875 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Manage a portfolio of mid-market and enterprise customers to drive revenue growth through sales strategies, prospecting, relationship building, and collaboration with internal teams and channel partners. | 4+ years quota-carrying SaaS sales experience, enterprise software sales background, ability to grow mid-enterprise accounts, co-sell experience with channel partners, and fluency in French and English. | Working at AtlassianAtlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.ResponsibilitiesAtlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management.Our Mid-Market sales team is responsible for managing a portfolio of mid-sized and Enterprise customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer's deployment and utilisation of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model. You'll report to the Mid-Market Sales Manager.What you'll do:Develop and implement named Account or Territory plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring high bar of customer successDeveloping and executing sales strategies to drive revenue growth within the mid-market segmentProspecting and qualifying leads within the defined mid-market customer segmentBuilding and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutionsConducting product demonstrations and presentations to showcase the value proposition to named clients within your TerritoryCollaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfactionProviding regular sales forecasts, reports, and updates to managementStaying updated on industry trends, market dynamics, and competitor activities within the mid-market segmentTraveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as require Qualifications4+ years of quota-carrying SaaS sales experience in a closing roleExperience in Enterprise software sales, driving transformational dealsExperience growing Mid-Enterprise accounts through cross-sell and upsell, and solution selling across a multiple SKU, platform solutionExperience creating alignment and orchestrating internal account teamsExperience working in a co-sell motion with a channel of solution partnersProven track record of meeting or exceeding performance targetsContributes to the overall team culture in a positive, impactful wayA strong understanding of the French marketsFluent written and spoken language skills in French & English requiredBenefits & PerksAtlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Define and drive the strategic roadmap for Atlassian's cloud migration products, collaborate with cross-functional teams, engage with customers, and mentor product managers. | 8+ years product experience in enterprise software, experience with large enterprise cloud deployment or migration, strong stakeholder influence, and ability to translate challenges into strategy. | Overview Working at Atlassian Atlassian's mission, "to unleash the potential of every team," is the guiding light behind our work. We have developed well-known products such as Jira, Confluence, and Trello that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed. Atlassians can choose where they work - whether in an office, from home, or a combination. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually as part of being a distributed-first company.Your future team As a Principal Product Manager in Cloud Transition Product, you will define a strategic part of the organisation. You will shape Atlassian's top priority: moving on-premise customers to Atlassian Cloud. This Product Team drives a historic transformation for Atlassian and our customers, unlocking Cloud value for our entire customer base. Simultaneously, you will transform Atlassian into a cloud-first business, accelerating company growth. Responsibilities What you'll do Work with cross-functional groups like Sales, Customer Migration, and Customer Success to understand migration challenges. Define a roadmap to provide a seamless migration experience. Represent enterprise customer migration requirements. Connect with customers to identify new opportunities for Atlassian to streamline Enterprise Cloud transitions. Partner with cross-functional Jira and Confluence teams to define the roadmap for critical migration product transformations. Work directly with design, engineering, and other functions to ship products with a customer focus. Partner with our GTM teams to enable them to unlock migrations for our customers and partner network. Make a large impact across our product family and influence millions of users and thousands of customers for decades to come. Mentor other product managers, contribute to the growth of the product management craft, and represent Atlassian as a thought leader in Cloud Transition. Qualifications Your background 8+ years of product experience with Enterprise Software. Collaborate with cross-functional teams to create customer value. Translate abstract challenges into strategy and a cohesive plan. This empowers teams to solve problems for users and Atlassian. Influence stakeholders across organisations to align investments with top migration goals. Experience with large enterprise cloud deployment or migration. Partner with engineering on the roadmap you define. Tell a compelling story to inspire any audience. B2B SaaS experience is a plus.Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $193,500 - $252,625 Zone B: $174,600 - $227,950 Zone C: $161,100 - $210,325 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Define and manage complex technical programs and roadmaps, collaborate with engineers and architects, and oversee program lifecycle including budgeting and scheduling. | 10+ years in software development management or TPM roles with strong technical understanding of systems and experience running complex technical programs. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components. Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment. Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around capacity planning, migration efforts, high availability, network architecture, performance optimization, reliability improvements and more. Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems. Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consistent progress against each of these. Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc. Manage complex dependencies and projects with a broad scope across the company Qualifications Minimum Qualifications 10+ years of experience on software teams as Development Manager or TPM Strategic thinking and ability to understand business objectives to translate them into technical problems and programs. Technical understanding of systems involved. Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc. TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such. Experience defining and running end-to-end complex technical programs Strong leadership, organizational, and communication skills Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $231,300 - $301,975 Zone B: $208,800 - $272,600 Zone C: $192,600 - $251,450 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Lead the development and integration of AI-powered conversational experiences, drive third-party integration strategy, ensure security and privacy, promote customer adoption, and collaborate across teams to launch new AI products. | 8+ years in product management with recent AI product shipping experience, strong UX focus, expertise in enterprise SaaS, integration strategy, data security, and excellent communication skills. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities The Central AI team’s vision is to accelerate AI innovation across Atlassian by building the core infrastructure, key capabilities, and experiences. The Central AI team is building foundational AI experiences, especially in the conversational AI space, leveraging Atlassian’s unique understanding of our customers’ work and the connections between their tools. We are in the early stages of developing these experiences, with a strong focus on exploration, experimentation, and customer research to identify the right solutions for our customers’ needs. As the Principal Product Manager for this area, you will initially focus on ‘building the right thing’—identifying and validating the key experiences that solve real customer problems. You’ll then shift to ensuring these solutions are scalable, polished, and well-integrated into Atlassian’s broader product portfolio, and successfully brought to market. This is an exciting opportunity to drive innovation from the ground up and play a pivotal role in shaping the future of AI at Atlassian and in the industry. Responsibilities What you’ll do Drive third-party integration strategy by shaping the vision and roadmap for integrating external platforms and data sources, enabling customers to connect their favorite tools and services with Atlassian’s AI-powered experiences. Enable seamless data connectivity by overseeing the development and enhancement of connectors that securely and reliably bring third-party content into Atlassian products, ensuring a unified and valuable customer experience. Champion security and privacy by advocating for best practices in data security, privacy, and access controls across all third-party integrations. Promote customer adoption by simplifying connector setup and management to drive adoption and engagement, making it easy for customers to leverage external data within Atlassian’s ecosystem. Monitor and optimize performance by ensuring connector health, reliability, and scalability, and continuously seeking opportunities to improve integration quality and customer satisfaction. Take existing and new ideas for AI-powered experiences, develop them further, and validate problem-solution fit through exploration, experimentation, and direct customer engagement. Move quickly to test hypotheses, working closely with design, engineering, and customers to capture insights and market signals that inform product direction. Collaborate with cross-functional teams on go-to-market, pricing, packaging, and customer support to successfully launch new offerings. Build strong relationships with Product Managers and teams across Atlassian to identify opportunities for collaboration and accelerate the delivery of new AI experiences. Qualifications Your background: 8+ years of Product Management experience. You have strong recent experience in shipping AI products with heavy UX focus in the Enterprise SaaS space. Experience of shipping conversational AI products would be a huge plus. You have a deep commitment to user experience and delight, with an strong understanding of what exceptional UX entails. You are able to demonstrate this through the products you have shipped in the AI space. Demonstrated ability to define and execute integration strategies that connect external platforms and data sources to core product experiences, driving customer value and adoption. Strong understanding of data security, privacy, and compliance best practices, especially as they relate to third-party integrations and enterprise environments. Experience leading cross-functional teams to deliver complex technical solutions, balancing customer needs, technical feasibility, and business objectives. Deep commitment to simplifying complex workflows and delivering seamless, reliable user experiences across integrated systems. Proven experimentation mindset, with experience validating product direction through rapid prototyping, customer feedback, and iterative learning. Ability to thrive in fast-paced, ambiguous environments, aligning diverse stakeholders and driving progress amidst evolving priorities and external market shifts. Excellent communication and stakeholder management skills, with the ability to clearly articulate vision, strategy, and technical concepts to both technical and non-technical audiences, including executives and external partners. Qualifications Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $193,500 - $252,625 Zone B: $174,600 - $227,950 Zone C: $161,100 - $210,325 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Define vision and strategy for Agentic Orchestration platform, deliver platform services, collaborate across product lines, engage customers, and track success metrics. | 12+ years product management experience with platform and solution delivery focus, strong product sense, data-driven decision making, and excellent communication. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities Join us to shape the future of Agentic Solutions in Atlassian Studio We’re looking for a Principal Product Manager to define the next generation of Agentic Platform & Solutions inside Atlassian Studio. In this role, you’ll own both the platform layer that powers orchestration and governance, and the solution experience that enables Makers to design, run, and share intelligent agents and workflows across Atlassian products and the broader enterprise. You’ll work at the intersection of AI, automation, and ecosystems- helping Atlassian customers and partners turn ideas into outcomes at scale. Your future team You’ll join the Studio Platform group, responsible for building the foundation for Agentic Solutions in Studio. This includes orchestration of custom Rovo Agents, automations\workflows, and solution templates that span Atlassian products and external systems. You’ll partner with teams across Automation, Teamwork Graph, Forge, Security, and the Marketplace to deliver both the platform capabilities and the solution experience that unlock new value for customers and partners. What you’ll do • Define the vision and strategy for Agentic Orchestration of Low-code No-code (LCNC) Solution building in Studio. • Shape the builder experience across the LCNC → Pro-code continuum, enabling Makers to create solutions that orchestrate across Atlassian capabilities - Rovo Agents, Automations, Apps, Assets, and Hubs. • Deliver platform services for orchestration, governance, lifecycle, and extensibility. • Drive integration with Marketplace, enabling customers and partners to publish, share, and extend solutions. • Ensure trust, governance, and scale are foundational to how the platform and solutions operate. • Collaborate across product lines (Jira, Confluence, JSM, Loom) to deliver cohesive, differentiated customer value. • Engage directly with customers and partners to validate needs, test ideas, and refine the roadmap. • Define and track success metrics that reflect adoption, reliability, and business impact. What we’re looking for • 12+ years of product management experience, ideally at the intersection of platform ownership and solution-oriented product delivery for enterprise clients. • A track record of shipping cross-cutting capabilities that support both builders and end users. • Strong product sense and systems thinking - you simplify complexity into clear building blocks. • Comfort using data, experimentation, and customer insights to guide decisions. • Excellent communication and storytelling skills, with the ability to influence across executives, engineers, and customers. What will help you stand out • Experience with hands on design, architecture, and delivery of end-end Solution building utilizing diverse Platform capabilities especially packaging and distribution of reusable solution templates. • Background in enterprise governance, security, or compliance. • Familiarity with automation, orchestration, or AI-driven workflow platforms and eval approaches. • Hands-on experience with Atlassian products, Forge, or similar extension frameworks. Qualifications Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $193,500 - $252,625 Zone B: $174,600 - $227,950 Zone C: $161,100 - $210,325 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Develop trusted advisor relationships with C-suite customers, drive adoption and success of Atlassian SaaS solutions, manage strategic enterprise accounts, and collaborate cross-functionally to ensure customer value and retention. | 8-10+ years in Customer Success or account management with complex SaaS portfolios, experience managing enterprise accounts, strong communication and problem-solving skills, familiarity with Jira, Confluence, CRM and BI tools. | Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. In this role, you will: • Develop a trusted advisor relationship with customers at the C-suite and executive level, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. • Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams. • Guide the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions. • Experience navigating complex implementation processes with multiple partners globally to meet complex enterprise needs. • Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements. • Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions. • Develop and execute adoption strategies targeting high value accounts, driving change management, and expanding customer footprint. • Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your account team and in particular the Account Associate. • Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our Strategic customers. • 8-10+ years of experience in Customer Success or account management with a track record managing strategic customers with a complex SaaS product portfolio. • Experience with an Enterprise book of business (roughly 20 accounts) balancing strategic engagements with a portfolio approach • Experience establishing yourself as a trusted advisor with customer partners to guide outcomes. • Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified. • Understanding of common Jira and Confluence end-user use cases and ways of working, with ability to demonstrate those use cases, and understanding of configuration trade-offs. • Collaborate internally across product, sales, support and marketing to facilitate a seamless customer experience. • Experience balancing a book of business in a customer-facing environment. • Problem-solving skills and a customer-centric mindset. • Experience with Gainsight (or similar CRM tool), Salesforce and BI tools such as Tableau. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $174,600 - $227,950 Zone B: $156,600 - $204,450 Zone C: $144,900 - $189,175 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .