Atlassian

Lead architecture, experimentation, evaluation, and deployment of machine-learning systems and models powering search, AI agents, and other product capabilities. | Requires at least five years in machine learning or data science, Python and production-language skills, SQL, Spark and cloud data experience, and a track record building and scaling ML models. | Overview Atlassian is a global leader in team collaboration and productivity software, empowering teams to unleash their potential and achieve remarkable results. Our suite of tools, including Jira, Confluence, Trello, Bitbucket, and Rovo, is trusted by millions of users worldwide to plan, track, and manage their work effectively. At Atlassian, we are dedicated to building innovative tools and technologies that drive the future of work. We are looking for a Principal Machine Learning Engineer to join our Search & Intelligence organization. The team builds Atlassian's flagship AI products, including agentic search and chat, long-horizon agents, and capabilities that enrich Atlassian's Teamwork Graph. We also develop the frameworks, models, and infrastructure that accelerate AI feature development across the company. Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities What you'll do As a Principal Machine Learning Engineer, you will lead the development and implementation of cutting-edge machine learning algorithms and sophisticated models that power AI capabilities across Atlassian's products and services. You will collaborate closely with product, engineering, and analytics teams to translate complex business and customer needs into impactful solutions. Your responsibilities will span designing system and model architectures, leading rigorous experimentation and evaluation, and providing technical mentorship to emerging ML engineers. Beyond these core responsibilities, you will help shape our AI strategy and ensure its transformative potential is realized across Atlassian. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $236,700 - $309,025 Zone B: $213,030 - $278,123 Zone C: $196,461 - $256,491 Qualifications On your first day, we'll expect you to have • A bachelor's or master's degree in computer science or a related field, or equivalent practical experience. • At least five years of relevant industry experience in machine learning, data science, or a related discipline. • Strong programming skills in Python and one or more production languages such as Java, Kotlin, or TypeScript. • Proficiency in SQL and experience with Spark and cloud-based data environments such as AWS or Databricks. • Experience building, deploying, and scaling machine learning models for business applications using large, complex datasets. • Strong communication skills, including the ability to explain data science concepts to diverse audiences and tell compelling, data-driven stories. • A pragmatic, business-focused approach. You hold a high bar for quality while applying the 80/20 principle and recognizing when delivering a valuable solution today is better than pursuing perfection later. • An agile mindset and an appreciation for continuous iteration, learning, and improvement. It's great, but not required, if you have • Experience fine-tuning, post-training, and optimizing state-of-the-art large language models, embedding models, and ranking models. • Experience developing and evaluating advanced agentic AI systems, including tool-using agents capable of planning, multi-step reasoning, and autonomous task execution. • Experience working in consumer or B2C environments, SaaS, or enterprise and B2B products. • A track record of solving ambiguous and complex problems by navigating uncertainty, breaking challenges into manageable components, and developing innovative, practical solutions. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh. In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes. Employment Type: OTHER

Define and validate architecture for enterprise agentic search, including retrieval, orchestration, evaluation, LLM training, and cross-team implementation. | Requires a record of delivering production RAG or agentic search systems, practical LLM adaptation and evaluation experience, distributed-systems depth, and cross-team architectural leadership. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Your future team Rovo helps people and AI agents find, understand, and act on enterprise knowledge. We build the search and machine-learning capabilities that connect agents with relevant information across Atlassian products and connected applications. Enterprise search presents a distinctive challenge for agents. Information is scattered across documents, conversations, tickets, and other systems. Questions depend on company-specific terminology, relationships, permissions, and information that changes over time. Agents need to discover the right sources, refine their searches as they learn, and gather enough reliable evidence to complete a task efficiently. We are hiring a Principal Architect to define how enterprise search powers AI agents. You will own some of the followings : the architecture and technical direction connecting retrieval, agent orchestration, context construction, evaluation, and large language model (LLM) training. Your work will help agents search effectively, gather reliable evidence, and reason over enterprise knowledge across products and applications. This is a hands-on architect role with impact across multiple teams. You will make foundational design decisions, validate them through prototypes and production evidence, and guide engineers and scientists through implementation and adoption. You will establish a coherent architecture that teams can evolve as models, enterprise data, and customer needs change. Responsibilities You will be working on some of the following areas: • Own the architecture for enterprise agentic search. Define how query understanding, source discovery, retrieval, agent orchestration, tool use, and context construction work together. Establish system boundaries, interfaces, and reusable capabilities that support multiple agent experiences. • Design for enterprise complexity. Make architectural decisions for heterogeneous content, permissions, tenant isolation, freshness, domain-specific language, and information needs spanning multiple systems. Balance search quality and agent effectiveness with scalability, latency, cost, and reliability. • Architect evaluation and experimentation. Define the benchmarks, datasets, evaluation environments, and observability needed to assess retrieval quality, agent search behavior, evidence coverage, and task success. Guide teams in building reproducible experiments and calibrated evaluators that inform architecture, model, and launch decisions. • Set the direction for training LLMs for agentic search. Define model capabilities, learning objectives, training data requirements, and the architecture connecting training, evaluation, and serving. Lead technical decisions on supervised fine-tuning, preference optimization, and reinforcement learning to improve search planning, tool use, iterative evidence gathering, and grounded reasoning. Partner with engineers and scientists to train, validate, and deploy these improvements. • Design the continuous improvement loop. Connect production interactions, agent trajectories, and failure analysis to evaluation cases, training data, and model updates. Establish data and feedback interfaces that preserve permissions, privacy, and evaluation integrity. • Validate architecture through implementation. Build prototypes and reference implementations, investigate difficult system failures, and work directly with teams on critical components. Use experiments and production results to resolve trade-offs and guide incremental adoption. • Lead technical direction across teams. Set a multi-quarter roadmap, align search, agent, and ML platform teams on shared architecture, and guide implementation through design reviews and technical mentorship. Take accountability for architectural outcomes and measurable improvements in agent task success. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $236,700 - $309,025 Zone B: $213,030 - $278,123 Zone C: $196,461 - $256,491 Qualifications What we are looking for • Substantial hands-on industry experience architecting, delivering, and evolving production RAG or agentic search systems used by real customers, with particular depth in enterprise applications. • A record of owning architecture from ambiguous customer needs through system design, implementation, launch, and evolution, with measurable improvements in search quality, task success, or customer outcomes. • Demonstrated ability to define system boundaries, interfaces, and shared capabilities across teams, and to make sound architectural decisions about scalability, reliability, extensibility, and operational complexity. • Practical experience with enterprise knowledge and workflows, including heterogeneous data sources, access permissions, freshness, domain-specific terminology, and complex information needs spanning multiple systems. • Deep understanding of LLM-based search and agent systems, including retrieval, tool use, multi-step search, context construction, and grounded reasoning, and how these components affect end-to-end performance. • Practical experience adapting and deploying LLMs, with the technical depth to guide training data design, supervised fine-tuning or other post-training methods, evaluation, and serving decisions. Experience improving search or tool-use behavior is especially valuable. • Strong evaluation and experimental skills: you can design useful benchmarks, assess label and judge quality, recognize leakage and confounding factors, and connect offline results to product impact. • Strong software and distributed-systems engineering skills, with the ability to validate designs in code and work deeply with data pipelines, model serving, and production observability. • A record of influencing technical direction across multiple teams, guiding architecture through production adoption, and mentoring senior engineers and scientists. • Sound judgment about trade-offs across model quality, data availability, latency, cost, reliability, privacy, and access control. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead outbound product management for enterprise service collection, translating GTM strategies into operating plans and product strategy. | Experience in product management or related roles with enterprise software, strong strategic and operational skills, and ability to influence cross-functional teams. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. About The Opportunity Service Collection is building the next generation of enterprise service management: a governed, connected operating system that helps organisations transform how their people, technology, and services work together. We are hiring a US-based Outbound Product Manager to turn our High Touch go-to-market plays into a repeatable product and commercial advantage. This role will work across Product, Engineering, Sales, Solutions Engineering, Marketing, Customer Success, Finance, Legal, Security, and executive leadership. The Primary Focus Will Be • Transformation & Compete: helping customers move from fragmented or incumbent platforms to a modern Service Collection operating model, with particular emphasis on competitive displacement and credible enterprise differentiation. • Enterprise Trust & Compliance: translating security, compliance, data governance, residency, reliability, and regulated-industry requirements into product strategy, roadmap influence, field readiness, and customer proof. The OPM is not a quota-carrying seller, and this is not a conventional product marketing role. You will sit at the intersection of product strategy and the field as a mini GM: identifying patterns in enterprise opportunities, converting customer and competitive evidence into product action, shaping the narrative and proof points for strategic plays, and building the operating mechanisms that allow teams to execute consistently. Responsibilities What you will do1. Own the operating system for the priority plays • Translate the Service Collection High Touch GTM play strategy into clear operating plans, priorities, milestones, dependencies, and decision forums. • Establish a trusted view of play health across pipeline signals, customer evidence, product readiness, competitive risk, trust and compliance gaps, and execution blockers. • Run a lightweight monthly operating rhythm with play owners and cross-functional partners; increase cadence only when execution requires it. • Define the few decisions that need executive attention, bring well-formed recommendations, and drive closure rather than creating more meetings. • Connect beachhead-play signals to the broader Transformation & Compete motion so that field evidence compounds across the portfolio. 2. Turn enterprise field signals into product strategy • Build a systematic feedback loop across strategic accounts, win/loss evidence, customer advisory conversations, sales engineering, support, and implementation teams. • Separate recurring market evidence from one-off requests and distinguish table stakes, differentiated capabilities, packaging gaps, delivery gaps, and enablement gaps. • Quantify the commercial and customer impact of the most important gaps where data is available; make uncertainty explicit where it is not. • Produce concise, executive-ready briefs that answer: what is changing, why it matters, how strong the evidence is, what we should do, and what decision is required. • Make sure customer and competitive claims are evidence-backed, current, and usable by Product, Sales, Marketing, and leadership. 3. Lead cross-functional execution without formal authority • Align senior stakeholders across Product, Engineering, GTM, Finance, Legal, Security, Marketing, Customer Success, and executive leadership around a small number of outcomes. • Create clarity when ownership is distributed or ambiguous; make handoffs explicit and surface risks early. • Facilitate difficult trade-offs across customer impact, strategic differentiation, revenue potential, delivery cost, trust risk, and operational complexity. • Use written decision records, clear action owners, and measurable follow-through to keep momentum across time zones. • Represent the play strategy in selected leadership, field, and customer forums with confidence and precision. 4. Build durable mechanisms, not one-off heroics • Create reusable playbooks, templates, dashboards, briefing formats, evidence standards, and operating cadences that scale beyond one person or one account. • Establish definitions and measurement for play health, product readiness, trust readiness, competitive momentum, and field adoption. • Continuously improve the operating model based on what is and is not helping teams win. • Coach partners on how to use the mechanisms without becoming the permanent coordination bottleneck. What we are looking forRequired • Significant experience in product management, product operations, technical program management, enterprise strategy, solutions architecture, management consulting, or a closely related role in B2B enterprise software. • Experience working with complex enterprise customers and senior stakeholders across Product, Engineering, Sales, Security, Legal, or Customer Success. • Demonstrated ability to turn ambiguous customer, market, or competitive problems into a structured strategy and an executable operating plan. • Strong understanding of enterprise software buying, adoption, implementation, migration, expansion, and renewal dynamics. • Experience with one or more of: competitive displacement, enterprise transformation, platform strategy, trust and compliance, security products, regulated industries, or complex enterprise procurement. • Exceptional written and verbal communication. You can move from an executive narrative to evidence, requirements, trade-offs, and next actions without losing the thread. • Strong analytical judgment: you know how to distinguish fact, inference, hypothesis, and anecdote, and you do not overstate weak evidence. • Proven ability to influence outcomes through others without relying on formal authority. • Willingness to travel periodically for customer, field, and team engagements. Preferred • Experience in service management, IT operations, developer tooling, enterprise workflow, platform, security, compliance, or adjacent B2B SaaS categories. • Direct experience competing with or migrating from large incumbent platforms. • Familiarity with security and compliance concepts such as FedRAMP, SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, data residency, auditability, access control, and responsible AI governance. • Experience building field-to-product mechanisms, product-led sales plays, executive customer briefings, or competitive intelligence programs. • Experience with enterprise value engineering, business cases, pricing and packaging, or commercial strategy. • Experience operating across US, India, Australia, and other distributed teams. The attributes that matter • Strategic but operational: You can define the direction and still close the loop on the hard details. • Evidence-led: You seek signal, label uncertainty, and change your mind when the evidence changes. • Commercially literate: You understand how product gaps, trust friction, packaging, implementation, and competitive positioning affect revenue. • Technically credible: You can earn the trust of engineers and security experts without pretending to be the deepest specialist in the room. • Customer-grounded: You care about the customer's operating problem, not just the feature request. • Low ego, high ownership: You give credit, surface risk early, and do what the outcome requires. • Clear under pressure: You make complex topics simpler without making them simplistic. • System builder: You leave behind mechanisms that make the organisation stronger. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $228,600 - $298,450 Zone B: $205,740 - $268,605 Zone C: $189,738 - $247,714 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead and manage incident response teams and operations, improve incident response systems, and coordinate complex security incidents in a cloud environment. | Proven experience leading complex security incidents, managing senior security teams, improving incident response programs, and deploying investigative AI tools in security operations. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities In this role, you’ll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. You’ll lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure. You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through. You’ll directly manage a team of 5-8 in the US region. You’ll coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication. You’ll improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency without compromising judgment or security rigor. You’ll also support regulated and high-trust environments, including work that requires a strong understanding of formal incident handling, reporting expectations, and documented operating procedures. What You’ll Bring On day one, we’ll expect you to bring a strong mix of incident leadership, operational maturity, and people leadership. You’ll have experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment, along with demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads. You’ll have strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps. You’ll have experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence, as well as hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams. You should have experience deploying investigative AI tools and automation in security operations or incident response environments, including using automation to reduce analyst toil, improve triage quality, accelerate investigations, enrich cases, retrieve relevant knowledge, summarize findings, or orchestrate response workflows. You’ll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models, together with calm, structured decision-making in ambiguous, high-pressure situations. What Will Set You Apart Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out, as will experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts. We’ll value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations. Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments is valuable, as is experience speaking externally, representing security programs, or contributing to broader security community practices. Our team culture The Incident Response team values calm execution, clear communication, and continuous learning. We are collaborative, direct, and low-ego during incidents, and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review, measurable improvement, and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust, psychological safety, and accountability across regions and functions. Why this role matters This is a rare opportunity to lead one of the most important security functions in a global software company. You’ll influence how Atlassian handles major incidents, matures its response capabilities, and invests in the future of security operations. You’ll work on meaningful problems at the intersection of incident command, operations, engineering, and trust, help define how investigative AI and automation can responsibly improve security response at scale, and partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,400 - $289,050 Zone B: $199,800 - $260,850 Zone C: $184,500 - $240,875 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead and manage incident response teams to handle complex security incidents, improve response programs, and implement AI-driven automation in a cloud environment. | Proven experience leading complex security incidents and teams, strong executive communication, and familiarity with investigative AI tools and automation in security operations. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities In this role, you’ll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. You’ll lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure. You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through. You’ll directly manage a team of 5-8 in the US region. You’ll coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication. You’ll improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency without compromising judgment or security rigor. You’ll also support regulated and high-trust environments, including work that requires a strong understanding of formal incident handling, reporting expectations, and documented operating procedures. What You’ll Bring On day one, we’ll expect you to bring a strong mix of incident leadership, operational maturity, and people leadership. You’ll have experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment, along with demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads. You’ll have strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps. You’ll have experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence, as well as hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams. You should have experience deploying investigative AI tools and automation in security operations or incident response environments, including using automation to reduce analyst toil, improve triage quality, accelerate investigations, enrich cases, retrieve relevant knowledge, summarize findings, or orchestrate response workflows. You’ll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models, together with calm, structured decision-making in ambiguous, high-pressure situations. What Will Set You Apart Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out, as will experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts. We’ll value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations. Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments is valuable, as is experience speaking externally, representing security programs, or contributing to broader security community practices. Our team culture The Incident Response team values calm execution, clear communication, and continuous learning. We are collaborative, direct, and low-ego during incidents, and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review, measurable improvement, and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust, psychological safety, and accountability across regions and functions. Why this role matters This is a rare opportunity to lead one of the most important security functions in a global software company. You’ll influence how Atlassian handles major incidents, matures its response capabilities, and invests in the future of security operations. You’ll work on meaningful problems at the intersection of incident command, operations, engineering, and trust, help define how investigative AI and automation can responsibly improve security response at scale, and partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,400 - $289,050 Zone B: $199,800 - $260,850 Zone C: $184,500 - $240,875 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead and manage incident response teams, coordinate complex security incidents, and improve incident response programs using automation and AI tools. | Proven experience leading complex security incidents and teams in cloud or enterprise environments, strong executive communication, and expertise in incident response tooling and automation. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities In this role, you’ll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. You’ll lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure. You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through. You’ll directly manage a team of 5-8 in the US region. You’ll coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication. You’ll improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency without compromising judgment or security rigor. You’ll also support regulated and high-trust environments, including work that requires a strong understanding of formal incident handling, reporting expectations, and documented operating procedures. What You’ll Bring On day one, we’ll expect you to bring a strong mix of incident leadership, operational maturity, and people leadership. You’ll have experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment, along with demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads. You’ll have strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps. You’ll have experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence, as well as hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams. You should have experience deploying investigative AI tools and automation in security operations or incident response environments, including using automation to reduce analyst toil, improve triage quality, accelerate investigations, enrich cases, retrieve relevant knowledge, summarize findings, or orchestrate response workflows. You’ll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models, together with calm, structured decision-making in ambiguous, high-pressure situations. What Will Set You Apart Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out, as will experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts. We’ll value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations. Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments is valuable, as is experience speaking externally, representing security programs, or contributing to broader security community practices. Our team culture The Incident Response team values calm execution, clear communication, and continuous learning. We are collaborative, direct, and low-ego during incidents, and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review, measurable improvement, and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust, psychological safety, and accountability across regions and functions. Why this role matters This is a rare opportunity to lead one of the most important security functions in a global software company. You’ll influence how Atlassian handles major incidents, matures its response capabilities, and invests in the future of security operations. You’ll work on meaningful problems at the intersection of incident command, operations, engineering, and trust, help define how investigative AI and automation can responsibly improve security response at scale, and partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,400 - $289,050 Zone B: $199,800 - $260,850 Zone C: $184,500 - $240,875 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead the Self-Reported Insights product portfolio to improve developer experience through survey and feedback products. | 5+ years product management with deep knowledge of surveys, developer experience, and strong product judgment. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. About DX DX is the developer intelligence platform. We help engineering leaders understand how work gets done, improve developer experience, and make better decisions about productivity and AI. DX combines self-reported insights from developers with data from the systems where software work happens, then turns those signals into insights teams can act on. The role We are looking for a Senior Product Manager to lead DX’s Self-Reported Insights portfolio, including Snapshots, PlatformX, Studies, and Benchmarks. These products help organizations understand developers’ experiences directly: what is helping them do their best work, what is getting in their way, and where leaders should focus. You will set the direction for how DX helps customers ask the right questions, earn meaningful participation, interpret the results, compare their performance, and turn feedback into action. This is a senior individual-contributor role for a PM who combines deep knowledge of surveys and developer experience with strong product judgment. You will independently own the vision, prioritized problems, and outcomes for a business-critical product area. Responsibilities What you’ll do • Set the vision, strategy, roadmap, and measurable outcomes for DX’s Self-Reported Insights portfolio. • Build a deep understanding of developer experience leaders, engineering executives, platform teams, and the developers who participate in surveys and studies. • Create a coherent product experience across Snapshots, PlatformX, Studies, and Benchmarks. • Translate survey methodology, customer feedback, and developer experience research into products that are rigorous, approachable, and actionable. • Improve the end-to-end customer journey, from study design and participation through analysis, benchmarking, communication, and follow-through. • Shape ambiguous opportunities with lightweight specs, prototypes, and clear written context before the team commits to a solution. • Know how the portfolio is performing across usage, adoption, retention, and satisfaction; investigate changes and turn what you learn into product decisions. • Partner closely with Engineering, Design, customer-facing teams, and go-to-market leaders on discovery, pilots, launches, documentation, and positioning. • Spend significant time with customers and make sure the broader product team benefits from that context. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $168,300 - $219,725 Zone B: $151,470 - $197,753 Zone C: $139,689 - $182,372 Qualifications What we’re looking for • 5+ years of product management experience, with a track record of independently owning an important product area. • Deep understanding of surveys, self-reported data, feedback systems, or research products. • Strong understanding of developer experience as a discipline and the challenges faced by developer productivity and platform teams. • Ability to turn nuanced research concepts and messy human feedback into clear, useful product experiences. • Strong customer discovery, synthesis, prioritization, and written communication skills. • Comfort operating in ambiguity, moving quickly, and making pragmatic tradeoffs without sacrificing quality or customer trust. • Ability to define meaningful outcomes and use product data and customer evidence to guide decisions. Nice to have • Product management experience on a developer experience, developer productivity, or platform team. • Experience building survey, employee experience, research, benchmarking, or qualitative-insights products. • Experience serving technical enterprise customers. • Experience in a fast-growing startup or developer-tooling company. • Firsthand experience using DX as a customer. How Product Works At DX PMs at DX act as the compass and context engine for their product area. You will own product direction, prioritized problems, and outcomes; your Tech Lead partner will own sequencing, technical scope, and quality. We expect PMs to stay close to customers, synthesize context for the team, sprint ahead on ambiguous work with lightweight specs and mockups, and increase the team’s speed of learning. We default to pragmatic, async written work rather than unnecessary process. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead a regional incident response team, coordinate high-impact security incidents, develop responders, and improve response processes, tooling, and AI-assisted investigation workflows. | Requires experience leading complex security incidents, managing senior responders or engineers, communicating with executives, improving response programs, and applying automation or investigative AI in security operations. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities In this role, you’ll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. You’ll lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure. You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through. You’ll directly manage a team of 5-8 in the US region. You’ll coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication. You’ll improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency without compromising judgment or security rigor. You’ll also support regulated and high-trust environments, including work that requires a strong understanding of formal incident handling, reporting expectations, and documented operating procedures. What You’ll Bring On day one, we’ll expect you to bring a strong mix of incident leadership, operational maturity, and people leadership. You’ll have experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment, along with demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads. You’ll have strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps. You’ll have experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence, as well as hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams. You should have experience deploying investigative AI tools and automation in security operations or incident response environments, including using automation to reduce analyst toil, improve triage quality, accelerate investigations, enrich cases, retrieve relevant knowledge, summarize findings, or orchestrate response workflows. You’ll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models, together with calm, structured decision-making in ambiguous, high-pressure situations. What Will Set You Apart Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out, as will experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts. We’ll value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations. Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments is valuable, as is experience speaking externally, representing security programs, or contributing to broader security community practices. Our team culture The Incident Response team values calm execution, clear communication, and continuous learning. We are collaborative, direct, and low-ego during incidents, and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review, measurable improvement, and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust, psychological safety, and accountability across regions and functions. Why this role matters This is a rare opportunity to lead one of the most important security functions in a global software company. You’ll influence how Atlassian handles major incidents, matures its response capabilities, and invests in the future of security operations. You’ll work on meaningful problems at the intersection of incident command, operations, engineering, and trust, help define how investigative AI and automation can responsibly improve security response at scale, and partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,400 - $289,050 Zone B: $199,800 - $260,850 Zone C: $184,500 - $240,875 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead and manage incident response teams, coordinate complex security incidents, improve incident response programs, and drive adoption of AI and automation in security operations. | Proven experience leading complex security incidents, managing senior security engineers, strong executive communication, and familiarity with investigative AI tools and automation in security operations. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities In this role, you’ll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. You’ll lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure. You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through. You’ll directly manage a team of 5-8 in the US region. You’ll coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication. You’ll improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency without compromising judgment or security rigor. You’ll also support regulated and high-trust environments, including work that requires a strong understanding of formal incident handling, reporting expectations, and documented operating procedures. What You’ll Bring On day one, we’ll expect you to bring a strong mix of incident leadership, operational maturity, and people leadership. You’ll have experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment, along with demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads. You’ll have strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps. You’ll have experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence, as well as hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams. You should have experience deploying investigative AI tools and automation in security operations or incident response environments, including using automation to reduce analyst toil, improve triage quality, accelerate investigations, enrich cases, retrieve relevant knowledge, summarize findings, or orchestrate response workflows. You’ll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models, together with calm, structured decision-making in ambiguous, high-pressure situations. What Will Set You Apart Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out, as will experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts. We’ll value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations. Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments is valuable, as is experience speaking externally, representing security programs, or contributing to broader security community practices. Our team culture The Incident Response team values calm execution, clear communication, and continuous learning. We are collaborative, direct, and low-ego during incidents, and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review, measurable improvement, and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust, psychological safety, and accountability across regions and functions. Why this role matters This is a rare opportunity to lead one of the most important security functions in a global software company. You’ll influence how Atlassian handles major incidents, matures its response capabilities, and invests in the future of security operations. You’ll work on meaningful problems at the intersection of incident command, operations, engineering, and trust, help define how investigative AI and automation can responsibly improve security response at scale, and partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,400 - $289,050 Zone B: $199,800 - $260,850 Zone C: $184,500 - $240,875 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead and manage incident response teams to handle complex security incidents, improve response programs, and drive automation and AI adoption in security operations. | Experience leading complex security incidents and teams in cloud or enterprise environments, strong communication skills, and expertise in incident response program improvement and automation. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities In this role, you’ll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. You’ll lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure. You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through. You’ll directly manage a team of 5-8 in the US region. You’ll coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication. You’ll improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency without compromising judgment or security rigor. You’ll also support regulated and high-trust environments, including work that requires a strong understanding of formal incident handling, reporting expectations, and documented operating procedures. What You’ll Bring On day one, we’ll expect you to bring a strong mix of incident leadership, operational maturity, and people leadership. You’ll have experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment, along with demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads. You’ll have strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps. You’ll have experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence, as well as hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams. You should have experience deploying investigative AI tools and automation in security operations or incident response environments, including using automation to reduce analyst toil, improve triage quality, accelerate investigations, enrich cases, retrieve relevant knowledge, summarize findings, or orchestrate response workflows. You’ll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models, together with calm, structured decision-making in ambiguous, high-pressure situations. What Will Set You Apart Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out, as will experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts. We’ll value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations. Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments is valuable, as is experience speaking externally, representing security programs, or contributing to broader security community practices. Our team culture The Incident Response team values calm execution, clear communication, and continuous learning. We are collaborative, direct, and low-ego during incidents, and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review, measurable improvement, and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust, psychological safety, and accountability across regions and functions. Why this role matters This is a rare opportunity to lead one of the most important security functions in a global software company. You’ll influence how Atlassian handles major incidents, matures its response capabilities, and invests in the future of security operations. You’ll work on meaningful problems at the intersection of incident command, operations, engineering, and trust, help define how investigative AI and automation can responsibly improve security response at scale, and partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,400 - $289,050 Zone B: $199,800 - $260,850 Zone C: $184,500 - $240,875 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead and manage incident response teams, coordinate complex security incidents, improve incident response systems with automation and AI, and collaborate across multiple stakeholders to ensure effective security event handling. | Proven experience leading complex security incidents and teams in cloud or enterprise environments, strong executive communication, familiarity with incident response tooling and workflows, and experience deploying AI and automation in security operations. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities In this role, you’ll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. You’ll lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure. You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through. You’ll directly manage a team of 5-8 in the US region. You’ll coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication. You’ll improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency without compromising judgment or security rigor. You’ll also support regulated and high-trust environments, including work that requires a strong understanding of formal incident handling, reporting expectations, and documented operating procedures. What You’ll Bring On day one, we’ll expect you to bring a strong mix of incident leadership, operational maturity, and people leadership. You’ll have experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment, along with demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads. You’ll have strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps. You’ll have experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence, as well as hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams. You should have experience deploying investigative AI tools and automation in security operations or incident response environments, including using automation to reduce analyst toil, improve triage quality, accelerate investigations, enrich cases, retrieve relevant knowledge, summarize findings, or orchestrate response workflows. You’ll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models, together with calm, structured decision-making in ambiguous, high-pressure situations. What Will Set You Apart Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out, as will experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts. We’ll value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations. Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments is valuable, as is experience speaking externally, representing security programs, or contributing to broader security community practices. Our team culture The Incident Response team values calm execution, clear communication, and continuous learning. We are collaborative, direct, and low-ego during incidents, and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review, measurable improvement, and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust, psychological safety, and accountability across regions and functions. Why this role matters This is a rare opportunity to lead one of the most important security functions in a global software company. You’ll influence how Atlassian handles major incidents, matures its response capabilities, and invests in the future of security operations. You’ll work on meaningful problems at the intersection of incident command, operations, engineering, and trust, help define how investigative AI and automation can responsibly improve security response at scale, and partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,400 - $289,050 Zone B: $199,800 - $260,850 Zone C: $184,500 - $240,875 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead incident response teams managing complex security incidents and improve response systems with AI and automation. | Experience leading complex security incidents, managing senior security engineers, strong executive communication, and familiarity with investigative AI tools in security operations. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities In this role, you’ll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. You’ll lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure. You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through. You’ll directly manage a team of 5-8 in the US region. You’ll coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication. You’ll improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency without compromising judgment or security rigor. You’ll also support regulated and high-trust environments, including work that requires a strong understanding of formal incident handling, reporting expectations, and documented operating procedures. What You’ll Bring On day one, we’ll expect you to bring a strong mix of incident leadership, operational maturity, and people leadership. You’ll have experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment, along with demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads. You’ll have strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps. You’ll have experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence, as well as hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams. You should have experience deploying investigative AI tools and automation in security operations or incident response environments, including using automation to reduce analyst toil, improve triage quality, accelerate investigations, enrich cases, retrieve relevant knowledge, summarize findings, or orchestrate response workflows. You’ll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models, together with calm, structured decision-making in ambiguous, high-pressure situations. What Will Set You Apart Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out, as will experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts. We’ll value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations. Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments is valuable, as is experience speaking externally, representing security programs, or contributing to broader security community practices. Our team culture The Incident Response team values calm execution, clear communication, and continuous learning. We are collaborative, direct, and low-ego during incidents, and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review, measurable improvement, and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust, psychological safety, and accountability across regions and functions. Why this role matters This is a rare opportunity to lead one of the most important security functions in a global software company. You’ll influence how Atlassian handles major incidents, matures its response capabilities, and invests in the future of security operations. You’ll work on meaningful problems at the intersection of incident command, operations, engineering, and trust, help define how investigative AI and automation can responsibly improve security response at scale, and partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,400 - $289,050 Zone B: $199,800 - $260,850 Zone C: $184,500 - $240,875 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead incident response team managing complex security incidents and improving response capabilities. | Experience leading security incident response teams in cloud environments with strong communication and operational skills. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities In this role, you’ll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. You’ll lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure. You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through. You’ll directly manage a team of 5-8 in the US region. You’ll coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication. You’ll improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency without compromising judgment or security rigor. You’ll also support regulated and high-trust environments, including work that requires a strong understanding of formal incident handling, reporting expectations, and documented operating procedures. What You’ll Bring On day one, we’ll expect you to bring a strong mix of incident leadership, operational maturity, and people leadership. You’ll have experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment, along with demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads. You’ll have strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps. You’ll have experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence, as well as hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams. You should have experience deploying investigative AI tools and automation in security operations or incident response environments, including using automation to reduce analyst toil, improve triage quality, accelerate investigations, enrich cases, retrieve relevant knowledge, summarize findings, or orchestrate response workflows. You’ll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models, together with calm, structured decision-making in ambiguous, high-pressure situations. What Will Set You Apart Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out, as will experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts. We’ll value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations. Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments is valuable, as is experience speaking externally, representing security programs, or contributing to broader security community practices. Our team culture The Incident Response team values calm execution, clear communication, and continuous learning. We are collaborative, direct, and low-ego during incidents, and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review, measurable improvement, and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust, psychological safety, and accountability across regions and functions. Why this role matters This is a rare opportunity to lead one of the most important security functions in a global software company. You’ll influence how Atlassian handles major incidents, matures its response capabilities, and invests in the future of security operations. You’ll work on meaningful problems at the intersection of incident command, operations, engineering, and trust, help define how investigative AI and automation can responsibly improve security response at scale, and partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,400 - $289,050 Zone B: $199,800 - $260,850 Zone C: $184,500 - $240,875 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead and manage incident response teams and processes for complex security incidents in a cloud environment. | Experience leading security incident response, managing senior engineers, strong communication, and improving incident response programs with automation and AI. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities In this role, you’ll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. You’ll lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure. You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through. You’ll directly manage a team of 5-8 in the US region. You’ll coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication. You’ll improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency without compromising judgment or security rigor. You’ll also support regulated and high-trust environments, including work that requires a strong understanding of formal incident handling, reporting expectations, and documented operating procedures. What You’ll Bring On day one, we’ll expect you to bring a strong mix of incident leadership, operational maturity, and people leadership. You’ll have experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment, along with demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads. You’ll have strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps. You’ll have experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence, as well as hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams. You should have experience deploying investigative AI tools and automation in security operations or incident response environments, including using automation to reduce analyst toil, improve triage quality, accelerate investigations, enrich cases, retrieve relevant knowledge, summarize findings, or orchestrate response workflows. You’ll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models, together with calm, structured decision-making in ambiguous, high-pressure situations. What Will Set You Apart Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out, as will experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts. We’ll value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations. Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments is valuable, as is experience speaking externally, representing security programs, or contributing to broader security community practices. Our team culture The Incident Response team values calm execution, clear communication, and continuous learning. We are collaborative, direct, and low-ego during incidents, and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review, measurable improvement, and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust, psychological safety, and accountability across regions and functions. Why this role matters This is a rare opportunity to lead one of the most important security functions in a global software company. You’ll influence how Atlassian handles major incidents, matures its response capabilities, and invests in the future of security operations. You’ll work on meaningful problems at the intersection of incident command, operations, engineering, and trust, help define how investigative AI and automation can responsibly improve security response at scale, and partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,400 - $289,050 Zone B: $199,800 - $260,850 Zone C: $184,500 - $240,875 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead incident response and manage a team to handle complex security incidents in a cloud environment. | Experience leading complex security incidents, managing senior security engineers, and improving incident response programs with AI and automation. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities In this role, you’ll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. You’ll lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure. You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through. You’ll directly manage a team of 5-8 in the US region. You’ll coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication. You’ll improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency without compromising judgment or security rigor. You’ll also support regulated and high-trust environments, including work that requires a strong understanding of formal incident handling, reporting expectations, and documented operating procedures. What You’ll Bring On day one, we’ll expect you to bring a strong mix of incident leadership, operational maturity, and people leadership. You’ll have experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment, along with demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads. You’ll have strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps. You’ll have experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence, as well as hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams. You should have experience deploying investigative AI tools and automation in security operations or incident response environments, including using automation to reduce analyst toil, improve triage quality, accelerate investigations, enrich cases, retrieve relevant knowledge, summarize findings, or orchestrate response workflows. You’ll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models, together with calm, structured decision-making in ambiguous, high-pressure situations. What Will Set You Apart Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out, as will experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts. We’ll value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations. Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments is valuable, as is experience speaking externally, representing security programs, or contributing to broader security community practices. Our team culture The Incident Response team values calm execution, clear communication, and continuous learning. We are collaborative, direct, and low-ego during incidents, and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review, measurable improvement, and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust, psychological safety, and accountability across regions and functions. Why this role matters This is a rare opportunity to lead one of the most important security functions in a global software company. You’ll influence how Atlassian handles major incidents, matures its response capabilities, and invests in the future of security operations. You’ll work on meaningful problems at the intersection of incident command, operations, engineering, and trust, help define how investigative AI and automation can responsibly improve security response at scale, and partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,400 - $289,050 Zone B: $199,800 - $260,850 Zone C: $184,500 - $240,875 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead and coordinate complex security incident response and manage a team of security engineers in a cloud environment. | Experience leading complex security incidents, managing senior security engineers, strong executive communication, and improving incident response programs with automation and AI tools. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities In this role, you’ll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. You’ll lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure. You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through. You’ll directly manage a team of 5-8 in the US region. You’ll coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication. You’ll improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency without compromising judgment or security rigor. You’ll also support regulated and high-trust environments, including work that requires a strong understanding of formal incident handling, reporting expectations, and documented operating procedures. What You’ll Bring On day one, we’ll expect you to bring a strong mix of incident leadership, operational maturity, and people leadership. You’ll have experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment, along with demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads. You’ll have strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps. You’ll have experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence, as well as hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams. You should have experience deploying investigative AI tools and automation in security operations or incident response environments, including using automation to reduce analyst toil, improve triage quality, accelerate investigations, enrich cases, retrieve relevant knowledge, summarize findings, or orchestrate response workflows. You’ll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models, together with calm, structured decision-making in ambiguous, high-pressure situations. What Will Set You Apart Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out, as will experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts. We’ll value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations. Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments is valuable, as is experience speaking externally, representing security programs, or contributing to broader security community practices. Our team culture The Incident Response team values calm execution, clear communication, and continuous learning. We are collaborative, direct, and low-ego during incidents, and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review, measurable improvement, and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust, psychological safety, and accountability across regions and functions. Why this role matters This is a rare opportunity to lead one of the most important security functions in a global software company. You’ll influence how Atlassian handles major incidents, matures its response capabilities, and invests in the future of security operations. You’ll work on meaningful problems at the intersection of incident command, operations, engineering, and trust, help define how investigative AI and automation can responsibly improve security response at scale, and partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,400 - $289,050 Zone B: $199,800 - $260,850 Zone C: $184,500 - $240,875 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead technical direction, implement large-scale features, collaborate cross-functionally, write secure and maintainable code, mentor teammates. | 7+ years full stack experience, expertise in JavaScript and modern frameworks, backend experience with Java or Node.js, testing frameworks knowledge, API integration skills, and mentoring ability. | Working at AtlassianAtlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.To help our teams work together effectively, this role is fully remote, but requires you to be located in India.We're looking for a Senior Full Stack Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.Your future teamTo become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite including Jira, Confluence, Trello, and Bitbucket.We're looking for people who want to write the future and who believe that we can accomplish so much more together.In this role, you will:Guide the technical direction and implementation of large-scale product featuresEvaluate trade-offs between correctness, robustness, performance and customer impact to ensure we build the right solutionCollaborate with product, design and engineering to influence product strategy and directionShip well-tested, secure, reliable, and maintainable code while keeping our customers best interests in mindReact to how our product is used in the wild, and help to fix bugs and production issues as they occurContribute to code reviews, documentation, and complex bug fixes with security, performance and reliability in mindMentor and level up the skills of your teammates by sharing your expertiseAt Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.This role may also be eligible for benefits, bonuses, commissions, and equity.Your background:7+ years of industry experience working as a Full Stack Engineer.Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience).Specialization in Javascript (ES6), HTML5, CSS Experience with modern Javascript frameworks (React Preferred )Familiarity with server-side software development in software design, object-oriented programming (preferred experience with Java, NodeJs).Experience with modern testing frameworks (e.g., Jest, Cypress, Mocha, Chai).Familiarity with A/B testing. - Good understanding of front-end architecture and data-driven development.Experience building and integrating REST APIs and GraphQL.Experience with SQL and basic data and numerical analysis.Ability to work with designers to develop dynamic user experiences.Willingness to learn and be able to support the full engineering stack on a complex system.Effectively mentor junior team members to help them unleash their full potential. Benefits & PerksAtlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit go.atlassian.com/crh.In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead technical direction and implementation of large-scale product features while collaborating across teams and mentoring junior engineers. | 7+ years full stack experience with JavaScript frameworks, server-side development, API integration, testing frameworks, and mentoring skills. | Working at AtlassianAtlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.To help our teams work together effectively, this role is fully remote, but requires you to be located in India.We're looking for a Senior Full Stack Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.Your future teamTo become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite including Jira, Confluence, Trello, and Bitbucket.We're looking for people who want to write the future and who believe that we can accomplish so much more together.In this role, you will:Guide the technical direction and implementation of large-scale product featuresEvaluate trade-offs between correctness, robustness, performance and customer impact to ensure we build the right solutionCollaborate with product, design and engineering to influence product strategy and directionShip well-tested, secure, reliable, and maintainable code while keeping our customers best interests in mindReact to how our product is used in the wild, and help to fix bugs and production issues as they occurContribute to code reviews, documentation, and complex bug fixes with security, performance and reliability in mindMentor and level up the skills of your teammates by sharing your expertiseAt Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.This role may also be eligible for benefits, bonuses, commissions, and equity.Your background:7+ years of industry experience working as a Full Stack Engineer.Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience).Specialization in Javascript (ES6), HTML5, CSS Experience with modern Javascript frameworks (React Preferred )Familiarity with server-side software development in software design, object-oriented programming (preferred experience with Java, NodeJs).Experience with modern testing frameworks (e.g., Jest, Cypress, Mocha, Chai).Familiarity with A/B testing. - Good understanding of front-end architecture and data-driven development.Experience building and integrating REST APIs and GraphQL.Experience with SQL and basic data and numerical analysis.Ability to work with designers to develop dynamic user experiences.Willingness to learn and be able to support the full engineering stack on a complex system.Effectively mentor junior team members to help them unleash their full potential. Benefits & PerksAtlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit go.atlassian.com/crh.In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead enterprise customers through AI use-case discovery, Rovo solution design and deployment, while developing scalable playbooks and sharing product feedback. | Requires 7–10+ years in customer success or AI advisory, hands-on Atlassian and AI-agent implementation expertise, and experience operationalizing AI at enterprise scale. | Working at AtlassianAtlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.What you'll doIn this role, you'll be part of the Customer Success Architect (CSA) team within the Sales and Success department, focusing on the adoption of Atlassian's AI platform, Rovo. As a Senior CSA (AI), you'll lead time-boxed, co-built technical engagements that take customers from "Rovo is turned on" to real, measurable business value in production, and own the methodology that makes those engagements repeatable and scalable. You'll partner directly with enterprise teams on the most complex activations, while also building playbooks, running internal enablement, and maintaining the relationship with Rovo Product and Engineering. Your role bridges deep AI and Atlassian platform expertise with customer success leadership, focusing on measurable adoption outcomes at both the individual engagement and program level.We're hiring a Senior CSA (with an AI focus) to join our Customer Success Architect team, reporting to a regional leader. You lead through domain expertise, playbook ownership, and internal enablement, not through direct reports. Atlassian Senior CSAs are technical experts with Atlassian solutions, delivering guidance to drive value realization and adoption. They partner with Pre-Sales, Post-Sales, and Product teams to provide solutions and technical guidance to help customers achieve their desired outcomes and goals.You'll help our strongest promoters showcase their successes to their peers and serve as the tip of the spear in expanding the reach of AI and the Atlassian System of Work into new use cases and markets. As a Senior CSA (AI), you aim to help enterprise customers get the most out of their Atlassian investment.At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.This role may also be eligible for benefits, bonuses, commissions, and equity.On your first day, we'll expect you to have:Discovery. Facilitate use case discovery workshops with customer teams to identify high-impact, high-value AI opportunities. Understand their workflows, pain points, and where Rovo agents and search can deliver measurable outcomes. Lead the most complex engagements: large enterprises with multiple stakeholder groups, cross-functional AI strategies, and high-visibility use cases.Design. Co-build custom Rovo agents and configure third-party connectors alongside customer teams. Customers are hands-on keyboard. Design solutions tailored to their workflows using the Atlassian platform (Jira, Confluence, Rovo Studio).Deploy. Guide customers from sandbox to production. Validate that agents are performing, connectors are flowing data, and teams are enabled to iterate and scale independently post-engagement.Enable. Own the engagement methodology. Build and iterate the playbooks the AI pod follows. Onboard and train new team members on Rovo capabilities, product changes, and engagement standards.Bridge Product & Field. Maintain the working relationship with Rovo Product and Engineering. Synthesize field signals into structured product feedback that influences roadmap priorities.Collaborate. Work with Account Teams and Customer Success Managers to plan customer-specific activation journeys and hand off for sustained growth.Advocate. Meet with Rovo Product, Engineering, and AI teams to surface product friction, share field patterns, and improve the adoption motion.Travel up to 15% domestically and internationally for events and customer meetings.Your backgroundCustomer Success & Experience: 7-10+ years in Customer Success, AI consulting, or technical advisory roles, managing Enterprise customers with complex SaaS portfolios. Experience technically leading or mentoring a team without formal management authority.Technical Aptitude: Demonstrated expertise with AI platforms, the Atlassian ecosystem (Jira, Confluence, Rovo), and technical product demos. Deep experience building AI agents, prompt engineering, and configuring integrations between enterprise knowledge sources and AI systems. Hands-on experience helping organizations adopt and operationalize AI tools in production environments at scale (10,000+ users). Familiarity with LLM-powered architectures and agentic workflows.Solution Area Expertise: Deep expertise in enterprise workflows across product development, IT service management, or business operations. Experience designing AI-powered solutions for incident response, backlog management, knowledge discovery, and cross-team collaboration. Strong understanding of third-party connector ecosystems (Google Drive, SharePoint, Slack, GitHub, etc.) and how to integrate organizational knowledge into AI systems.Product Mindset & Communication: Strong product mindset with a track record of building playbooks, methodologies, or enablement programs that others adopt and scale. Comfortable owning problems end-to-end from discovery to deployment. Effective communicator who can influence executive stakeholders and translate AI capabilities into business outcomes for non-technical audiences. Delivers durable solutions but can quickly prototype when needed. Benefits & PerksAtlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit go.atlassian.com/crh.In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Lead risk and compliance strategy, oversee internal controls and audits, advise business partners, drive process improvements, and manage control deficiencies. | 7+ years in Technology Risk Management or Information Security in large SaaS/cloud environments with expertise in SOC 2, ISO 27K, HIPAA, and strong leadership. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities The Risk and Compliance Senior Manager at Atlassian will play a key role in driving the company's risk and compliance strategy across cloud and enterprise programs. This role requires deep expertise in compliance frameworks, risk management, and internal controls, combined with the ability to lead cross-functional initiatives and influence stakeholders at all levels. The Senior Manager will champion process excellence, lead audit activities, and ensure Atlassian's compliance posture remains strong and audit-ready across multiple certifications and regulatory obligations. Lead compliance program delivery — own the annual compliance plan and drive robust internal control programs, integrating innovative strategies and anticipating future needs in practices, tools, and processes Champion audit activities — lead and organize audit activities end-to-end, including evidence collection, stakeholder interviews, and remediation follow-up; ensure audit-ready artifacts are maintained across SOC 2, ISO 27001, HIPAA, and other applicable frameworks Manage control deficiencies — drive comprehensive analysis of deficiencies identified through reviews, communicate complex findings, and ensure diligent follow-up for resolution Collaborate strategically — align team objectives with broader organizational goals; foster commitment and motivation across teams and business partners to ensure business impact Build business cases — identify business issues impacting multiple teams, initiate strategic projects or changes, and drive compelling business cases with recommended solutions to leadership Influence and advise — serve as an indispensable trusted advisor for business partners and cross-functional peers; recognize strategic issues and initiate high-level discussions to help partners overcome broader challenges Share knowledge and amplify impact — actively share expertise through mentoring, coaching, and contributing to team-wide knowledge management practices; deploy content across Atlassian using sophisticated knowledge access tools Drive continuous improvement — lead improvements in processes, metrics, reporting, and analytics for the R&C function; seek opportunities to streamline audit facilitation and stakeholder collaboration Qualifications 7+ years of experience in Technology Risk Management, Compliance, or Information Security, preferably in a large-scale SaaS/cloud environment Deep expertise in compliance frameworks: SOC 2, ISO 27K, HIPAA, IRAP, PCI or C5 are a strong bonus Proven experience leading external audit activities, managing evidence collection, and driving remediation programs Strong understanding of internal control design, testing, and documentation Demonstrated ability to collaborate with and influence global, cross-functional teams with ambiguity and uncertainty Excellent verbal and written communication skills — able to translate complex risk and compliance concepts for technical and non-technical audiences at all levels Experience with scoping, project tracking, risk management, and process improvement in a high-velocity environment Relevant certifications (CISA, CISM, CRISC, or CISSP) are beneficial Experience with Jira and Confluence is a plus Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity. Pay Ranges In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $153,000 - $199,750 Zone B: $137,700 - $179,775 Zone C: $126,990 - $165,793 Qualifications Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh. In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.