Assurant, Inc.

Lead the digital communications strategy, oversee CCM platform rollout, and ensure compliance and personalization across channels. | Minimum 7 years in digital communications/content strategy, experience with CCM platforms like Quadient or OpenText, strong communication skills, and team management experience. | Do you want to shape how millions of customers experience digital communications? As Manager, Digital Content Strategy, you’ll be at the heart of our digital transformation—leading the way we design, deliver, and optimize customer communications within our Lender Place Solutions business. This is more than a content role. It’s a chance to redefine customer engagement by building scalable, personalized, and compliant communications that make complex information simple, accessible, and human. You’ll oversee a portfolio of 1,400+ templates across 23 clients, guiding the rollout of a centralized Customer Communications Management (CCM) platform that powers letters, emails, SMS, chat, video, and more. Why You’ll Love This Role • Make an impact: Your work will directly shape how customers connect with brands in critical moments. • Lead transformation: Drive the shift from legacy processes to modern, omnichannel communications. • Collaborate widely: Partner with Legal, Compliance, Marketing, and Product to balance creativity with precision. • Innovate with purpose: Use analytics and personalization to continuously improve engagement. • Grow as a leader: Manage a team, influence enterprise standards, and champion digital-first thinking. What will be my duties and responsibilities in this job?   • Shape the digital communications strategy across email, SMS, web, chat, video, and mobile to deliver seamless customer experiences. • Lead the transformation from manual, fragmented processes to a centralized Customer Communications Management (CCM) platform that scales across 23 clients. • Collaborate cross‑functionally with Product, Compliance, IT, and Marketing to establish enterprise standards and translate complex business/legal language into clear, customer‑friendly messaging. • Own modular content architecture to ensure consistency and efficiency across 1,400+ templates and multiple channels. • Champion compliance and accessibility , ensuring every communication aligns with brand voice, WCAG standards, and regulatory requirements. • Oversee repository rollout , including workflow automation, role‑based access, and audit trails to strengthen governance and transparency. • Refine governance models for content updates, version control, and client‑specific branding. • Define and track KPIs to measure engagement, delivery performance, and operational efficiency. • Leverage analytics to drive personalization, optimize communications, and continuously improve customer outcomes. • Ensure omnichannel consistency across all digital touchpoints, reinforcing trust and brand integrity. • Support digital transformation initiatives by modernizing legacy communications and enabling future‑ready customer experiences.   What are the requirements needed for this position?   • A minimum of 7 years of experience within digital communications, and content strategy within a product driven team. • Bachelor’s degree in communications, English, Marketing, or related field. • Exceptional communicator: Strong writing and editing skills, with the ability to simplify complex ideas into clear, customer‑friendly messaging. • Platform expertise: Hands‑on experience with CCM platforms such as Quadient, OpenText, or Smart Communications. • Previous experience managing teams and influence cross‑functional stakeholders, driving alignment across Product, Compliance, IT, and Marketing. • Solid knowledge of compliance and accessibility requirements, including audit trails and WCAG guidelines.   What other skills/experience would be helpful to have?   • Industry expertise: Background in financial services, insurance, or other highly regulated environments. Lender place insurance experience is highly desired. • Customer journey insight: Strong understanding of journey mapping and digital experience design. • Project agility: Ability to juggle multiple initiatives and deliver results under tight deadlines. • Empathy‑driven communication: Writing style that prioritizes clarity, compassion, and customer needs. How much travel should I expect? • Up to 5% annual travel #LI-Remote #AssurantProudKS

Support actuarial functions including pricing, reserving, financial reporting, and capital management by completing standard tasks and participating in exam and rotational programs. | Bachelor's degree in Mathematics or Actuarial Science, at least 1 actuarial exam passed, 1 year relevant experience, and proficiency in MS Office and data platforms. | Overview of Position The Actuarial Assistant supports various actuarial functions that include pricing, reserving, financial reporting, capital management & forecasting. They complete analysis on standard, defined tasks. This role learns techniques which support Assurant operations in achieving its goals related to revenue and profitability targets. The Actuarial Assistant understands direction provided, as it relates to project deliverables, time management, and development. This role is expected to also participate in the department’s exam and rotational programs, which provides the opportunity to gain experience in numerous areas of the Actuarial organization while also understanding all products included in Assurant’s product suite. The Actuarial Assistant generally reports to the Lead, Supervisor or Manager of Actuarial. What will be my duties and responsibilities in this job? • Learns how to accurately produce details and requirements needed for internal and external requests and reports by following specifications in place. • Establishes foundational knowledge of software and source system applications with the ability to locate, query, extract, manipulate, and reconcile data. • Develops basic knowledge of programming and coding in supported platform. • Builds awareness of regulatory requirements impacting product lines supported. Prepares responses to state insurance departments under supervision. • Proactively works to build strong relationships with peers, manager, and internal areas. • Is able to work on multiple projects with varying deadlines and prioritizes. • Actively manages self-development. Seeks knowledge & skills from team and other resources to accomplish goals. • Takes actuarial exams in pursuit of professional designation. What are the requirements needed for this position? • Bachelor’s degree in Mathematics, Actuarial Science, or related field and a minimum of 1 exam completed. • Minimum of 1 year of relevant experience. • Must be pursuing actuarial designation. • Basic proficiency in MS Office Applications including Excel, PowerPoint, Word, Outlook, SharePoint. Basic to Intermediate proficiency to various data repository platforms (SAS/SQL/etc.). What other skills/experience would be helpful to have? • Bachelor’s degree in Mathematics, Actuarial Science, or related field and a minimum of 1 exam completed. • Must be pursuing actuarial designation. • Basic proficiency in MS Office Applications including Excel, PowerPoint, Word, Outlook, SharePoint. Basic to Intermediate proficiency to various data repository platforms (SAS/SQL/etc.). • 1 year of related experience in actuarial role preferred, but not required. • Has basic understanding of actuarial concepts, insurance products and industry knowledge. • Can complete standard, defined tasks & projects, independently. • Uses direction from manager to facilitate resolutions in conflict. • Has the ability to communicate to others on core responsibilities and needs.

Lead global financial data governance strategy and execution, manage master data lifecycle, support ERP implementations, and lead a team to ensure data quality and compliance. | Requires 10+ years in finance/accounting or ERP roles, strong accounting background, ERP and MDM proficiency, leadership skills, and familiarity with compliance regulations. | Overview of Position The AVP, Financial Data Management and Governance plays a critical leadership role in Assurant’s multi-year financial systems transformation. This position is responsible for designing, implementing, and sustaining a global data governance framework that supports the integrity, consistency, and strategic use of financial data across the enterprise. This leader will collaborate with cross-functional teams to define data standards, implement governance frameworks, manage master data assets, streamline financial processes, and assist users with data research that support financial reporting, planning, and compliance, as well as enable scalable, data-driven decision-making. What will be my duties and responsibilities in this job? Strategic Leadership – 30% • Define and lead the global financial data governance strategy in alignment with Global Financial Systems and enterprise data strategy. • Establish and maintain a dimensional data model that supports enterprise-wide financial reporting and analytics. • Define and enforce data policies, standards, and procedures for financial data. • Establish data stewardship roles and responsibilities across finance and business units. • Champion the adoption of standardized, automated processes to reduce risk and improve data quality. • Support ERP and financial system implementations with robust master data strategies. • Serve as a change agent, promoting data stewardship and governance best practices across Finance. Operational Execution – 40% • Collaborate with cross-functional teams to implement data governance tools and workflows. • Own the lifecycle of finance-related master data (e.g., chart of accounts, cost centers, legal entities, product etc.) • Lead the mapping and migration of financial data from legacy systems to the new ERP platform. • Ensure compliance with internal controls, audit requirements, and regulatory standards. • Monitor data quality metrics, lead remediation efforts for financial data inconsistencies, and drive continuous improvement initiatives. • Collaborate with IT and business teams to design and maintain MDM systems and workflows • Lead data cleansing, enrichment, and harmonization initiatives. • Drive automation and scalability of master data processes using modern tools and technologies Team Leadership – 20% • Lead and mentor a matrixed team responsible for data governance operations across Finance. • Provide strategic direction, prioritize initiatives, and ensure alignment with enterprise goals. • Foster a culture of accountability, collaboration, and continuous learning within the team. Stakeholder Engagement & Communication – 10% • Partner with Accounting/Finance, IT, Risk, and Compliance leaders to align data governance with enterprise priorities. • Provide training, communication, and support to ensure adoption of new processes and tools. • Represent Finance in cross-functional governance forums and ERP program leadership meetings. • Act as a trusted advisor to senior leadership on data-related risks and opportunities. What are the requirements needed for this position? • Bachelor’s degree in Accounting, Finance, Management Information Systems, or related field. • Minimum of 10 years of experience in Finance, Accounting, or ERP implementation roles. • Proven experience leading data governance or master data management initiatives. • Strong accounting background with solid understanding of Accounting and Finance processes. • Proficiency in ERP systems (e.g., SAP, Oracle, Workday) and Master Data Management platforms. • Strong analytical, problem-solving, and project management skills. • Excellent communication, leadership, and stakeholder management skills. • Familiarity with data privacy, controls and compliance regulations. What other skills/experience would be helpful to have? • CPA, CFA, MBA, or relevant certification (e.g., CDMP, PMP). • Experience with cloud-based financial systems and data governance platforms. #AssurantProudMS

Supervise facility employees, manage schedules and tasks, ensure adherence to policies, drive process improvements, and maintain production and safety standards. | HS diploma, 3+ years leadership in fast-paced manufacturing/warehouse environment, MS Office proficiency, supervisory experience, and strong communication skills. | As the Operations Supervisor you are responsible for supervising employees in our facility, ensuring effective operation by preparing work schedules, assigning tasks, coordinating the flow of work, and assigned projects, overseeing completion of work, and monitoring the performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position. This is a second shift position: Monday-Thursday from 4:30 pm to 3:00 am What will be my duties and responsibilities in this job? • Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff • Work with manager to establish department and company goals and rely on experience, managerial judgment, and innovation to achieve them • Drive process improvements and coordinate new product introductions • Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives • Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions • Manage the team training matrix to ensure accuracy and within compliance based on the individual's assigned area • Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics • Drive engagement across area of responsibility and work with the team to foster a strong engage culture. Work with Mgr to review the peakon score and create action plans within the tool • Meet production operational standards by implementing production, productivity and quality standards • Work with the site leadership to assist in resolving problems and identifying process improvements • Meet production financial standards by controlling and minimizing production expenses • Monitor production performance and ensure all daily shift production reports are completed on time • Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations • Conduct periodic one on one meetings with associates to review performance and provide feedback/coaching. These meetings need to be held at a minimum of once a month • Performs other duties as assigned What are the requirements needed for this position? • Must have HS Diploma or GED • Minimum of 3-years of experience in a leadership role within a fast-pace, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility • Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.) • Prior experience in a warehouse, shipping, receiving or related environment required • Ability to identify potential process and workflow improvements • Demonstrated experience with direct supervision and coaching of others • Must have strong verbal and written communication skills. • Able to successfully interface with all levels of Company personnel as well as external personnel • High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors • Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution • Driven, goal-oriented, never confuses effort with results • Ability to multitask in a fast paced, dynamic assembly and logistics environment • May be required to work across multiple shifts What other skills/experience would be helpful to have? • Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment • Understanding of Lean and Six Sigma methodologies Pay Range: $54,900.00 - $92,000.00 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. Expected application deadline is 10/31/2025 If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What's the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

Lead finance systems strategy, design, and automation initiatives while managing cross-functional teams and ensuring alignment with finance transformation goals. | 7+ years in finance systems roles with expertise in ERP platforms, finance and accounting knowledge, advanced Excel and data tools, project leadership, and strong communication skills. | Overview of Position The Finance Systems Manager is responsible for the strategy, design, optimization, and delivery of Finance systems solutions that enable transformation across Accounting and Finance functions. This position serves as a subject-matter expert on Finance systems, driving automation, reducing manual work, and ensuring alignment with the organization’s Finance transformation goals. The role leads complex initiatives, partners with senior stakeholders, and provides expert-level guidance to analysts and project teams. What will be my duties and responsibilities in this job? • Serve as subject-matter expert for Finance systems strategy, roadmap, and solution design. • Lead large-scale system initiatives including implementations, upgrades, integrations, and automation projects. • Analyze Finance and Accounting processes to identify opportunities for automation and process improvement. • Translate complex business requirements into detailed functional specifications and effective technical solutions. • Collaborate with Finance, Accounting, IT, and vendor teams to deliver system enhancements that meet business priorities. • Troubleshoot and resolve complex system issues, ensuring data integrity and effective controls. • Develop and execute comprehensive testing plans for system changes and enhancements. • Drive continuous improvement initiatives to support Finance transformation objectives. • Provide expert guidance and informal mentorship to other Finance Systems Analysts and Project Leads. • Prepare clear documentation, training materials, and user communications for system changes. • Coordinate cross-functional project teams and manage key stakeholder relationships. • Ensure alignment of Finance systems projects with overall Finance and business strategies. What are the requirements needed for this position? • Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or a related field. • Minimum of 7 years of experience in Finance systems analysis, systems support, or related Finance/Technology roles. • Proven track record of leading large-scale Finance systems implementations, upgrades, or automation projects. • Deep expertise in ERP/EPM platforms (e.g., SAP, Oracle, Workday, NetSuite) and Finance processes. • Advanced Microsoft Excel skills; familiarity with SQL, data visualization, and reporting tools (Power BI, Tableau). • Strong understanding of Finance and Accounting principles and best practices. • Demonstrated ability to analyze complex business requirements and deliver effective system solutions. • Excellent analytical and problem-solving skills with a commitment to data integrity and controls. • Outstanding communication skills with the ability to partner effectively with senior stakeholders and cross-functional teams. • Experience leading or coordinating project workstreams and mentoring other analysts. • Familiarity with project management methodologies (Agile, Waterfall) and tools. • Strategic, solutions-focused mindset. • Strong problem-solving and analytical abilities. • Ability to manage multiple priorities in a dynamic environment. • Excellent stakeholder management and relationship-building skills. • High attention to detail with a commitment to data quality and controls. • Continuous learning orientation with strong interest in Finance technology trends. What other skills/experience would be helpful to have? • Advanced degree (MBA, Master’s in Information Systems) or professional certifications (CPA, CMA, PMP, CBAP). • Hands-on experience with Oracle Cloud ERP and OFSAA preferred • Experience in Finance transformation initiatives with a focus on automation and process improvement. • Knowledge of change management practices and stakeholder engagement strategies. • Experience in global or multi-entity Finance systems environments.

Lead and manage a team of Regional Account Managers to drive growth and customer experience in Home Warranty accounts, develop performance optimization strategies, maintain senior client relationships, and oversee operational and budget planning. | 10+ years experience in Home Warranty or Real Estate industry, 5+ years people leadership in sales or client-facing roles, strong analytical and presentation skills, proficiency in Microsoft Office, and ability to travel 50-75%. | The Director, National Accounts – Home Warranty is a strategic leader responsible for driving performance across indirect sales channels and optimizing program execution for large-scale Home Warranty accounts. This role requires deep industry expertise, a proven track-record of leading high-performing sales teams, and the ability to influence client outcomes through data-driven insights and operational excellence. The Director will oversee cross-functional initiatives, manage key client relationships, and ensure alignment with Assurant’s growth and customer experience goals. What will be my duties and responsibilities in this job? • Develop and execute Performance Optimization strategies tailored to Home Warranty programs • Influence and hold key client senior sales leadership relationships including, but not limited to client area vice presidents, senior vice presidents and franchise owners to promote Performance Optimization • Represent Performance Optimization in client business reviews and strategic planning • Work directly with and oversee initiatives with client teams including corporate program managers, marketing, directors, and vice presidents to promote Performance Optimization • Analyze performance and forecast trends to inform strategic decisions • Deliver internal and external reporting on KPIs, revenue, and customer metrics • Coach, mentor, and develop team members to build leadership bench strength • Effectively lead a team of Regional Account Managers to drive growth and customer experience expectations • Oversee administrative and operational tasks related to account management • Stay up to date on industry trends, insights and market conditions • Support client conferences and networking/sponsorship opportunities within the Home Warranty space • Operational responsibility for accounts within the Home Warranty space • Manage team resources and support budget planning • Implement programs to motivate Assurant Performance Optimization employees • Support all Assurant initiatives as outlined by the AVP, Performance Optimization and VP, Global Sales Optimization What are the requirements needed for this position? • Bachelor’s degree preferred or equivalent relevant experience • 10+ years of experience in the Home Warranty or Real Estate industry • 5+ years of people leadership experience, preferably in a sales or client-facing capacity • Proven success in leading indirect sales teams and driving performance in addition to managing large-scale client relationships in Home Warranty or Real Estate industry • Sales forecasting, reporting, and optimization • Strong analytical and presentation skills • Proficiency in Microsoft Excel, PowerPoint, and Word • Position is primarily remote with 50%–75% travel required for client meetings, team leadership, and strategic planning sessions What other skills/experience would be helpful to have? • Bachelor’s degree in business, marketing, or related field • Prior leadership experience within Home Warranty or real estate industry • Real estate industry experience with senior level relationships, former franchise owner, brokerage support, branch manager and/or HW experience. • Familiarity with Salesforce and proficiency with Microsoft Office Suite #LI-remote #AssurantProudKB