Aspen Dental

Supporting dental practices through training, resource management, and partnership coordination. | Active dental hygienist license, ability to travel full-time, and experience in dental or healthcare settings. | This is a travel based position with travel throughout Louisiana and Mississippi. The ideal candidate should reside in the New Orleans area. This position requires full time travel - please inquire to discuss in further detail! Delivering regional training designed to promote quality care, patient satisfaction and increase revenue. Assists with recruitment, hiring and onboarding of new hygienists at Aspen Dental practices. Works with vendor partners to arrange field meetings and increase product utilization. Assists with training initiatives on new patient care products and processes. Functions as a liaison to ADMI’s territory hygiene team, responding to daily phone and email inquiries regarding policies, reports, product features, incentives, ordering, support materials, etc. Partners with practice owners and ADMI field management teams to assist in the preparation of hygiene budgets and determine hygiene needs for the territory, floats, additional hygiene days. Coach under-performing offices. Additional developmental duties as directed or requested by practice owners of supported offices. As an employee of ADMI, this is a non-clinical support role that will be providing advice to hygienists practicing with and employed by Aspen Dental-branded practices. Salary - $80,000-$85,000 + additional uncapped incentive To be viewed as a qualified candidate for this position you should possess the following: Active Licensed and/or Registered Dental Hygienist in the state of residence Ability to obtain hygiene licenses in the states you will be supporting within a year of hire; expenses will be covered as part of employment. Ability to travel to assigned offices. Manipulate small instruments, supplies, and equipment with efficiency, dexterity, and exceptional eye hand coordination. Demonstrated excellence in the execution of their craft and empathy for the patient with a strong business acumen. The ability to travel full time throughout Louisiana and Mississippi Preferred Qualifications: Bachelor’s degree or higher in related field. Prior dental administrative/leadership experience. Adjunct or full-time dental hygiene faculty experience, and/or dental hygiene consulting experience with a proven track record. Ideal candidate will reside in the New Orleans area. View CA Privacy Policy

Lead a digital helpdesk team, optimize workflows, analyze trends, and collaborate with stakeholders to improve service quality. | Requires 5+ years in customer service or operations, leadership experience, and familiarity with digital or healthcare environments. | The Manager of Digital Helpdesk for Aspen Dental branded practices will lead a team dedicated to providing exceptional support to our doctors, offices, and field leaders. This role ensures customer inquiries, escalations, and issues are handled promptly, root causes are identified and resolved, and service excellence remains a priority. As the voice of the customer, this leader will collaborate across teams to optimize processes, strengthen communication, and ensure our field leaders and practice owners receive the service and support they expect. The Manager will play a critical role in bridging the gap between technical and training gaps for our digitally enabled practice locations. Salary: 90,000 - 95,000 / year Responsibilities: • Customer Support Leadership: Oversee a team focused on managing escalations, resolving questions, and delivering solutions to customer issues with urgency and precision. • Workforce Management: Plan and execute workforce management functions, including demand forecasting, capacity analysis, workload distribution, and scheduling for digital helpdesk teams. Develop scheduling strategies that optimize resource utilization while ensuring deadlines and quality standards are consistently met. • Root Cause Analysis: Establish and drive processes to identify the root causes of recurring issues and partner with training to establish and adjust existing training plans to mitigate future issues. • Collaboration and Partnership: Work closely with field leaders, practice owners, and other stakeholders to ensure their needs are met and exceeded expectations. • Continuous Improvement: Analyze trends in customer feedback and operational performance to develop and execute strategies that enhance service levels and efficiency. Implement real-time workload monitoring processes to identify and resolve bottlenecks in the workflow • Communication: Serve as the primary liaison between the training and IT teams and the field, providing clear updates and ensuring alignment on priorities needs. • Team Development: Build and mentor a high-performing team that is equipped to handle complex issues and provide world-class customer service. • Metrics and Reporting: Track and report on customer service KPIs, using data to inform decisions and drive accountability. Minimum Education and Experience: • Bachelor’s degree in Business, Operations, or a related field; equivalent experience considered. • 5+ years of experience in customer service or operations, preferably in healthcare, manufacturing, or digital services. • Ability to lead a Team in a Remote Work environment • Experience in a Help Desk or Ticket Management System preferred, but not required • Experience in Digital Dentistry technologies - including 3Shape Scanners & Design Experience , and the SprintRay Digital Ecosystem - preferred, but not required • Proven leadership experience, including managing a team and working cross-functionally. • Strong problem-solving skills and a commitment to driving resolution and improvement. • Excellent communication and interpersonal skills with the ability to build strong relationships & partnerships. • Data-driven mindset with experience using metrics to measure and improve performance. • Familiarity with dental, medical, or manufacturing environments. • Experience managing escalations in a multi-location or distributed service model. • Financial and analytical skills required • Excellent verbal and written communication skills • The ability to balance multiple, high priority initiatives simultaneously • Lean Six Sigma, or similar process improvement certification preferred. • The ability to conduct up to 25% travel View CA Privacy Policy

Lead office operations, manage staff, ensure patient satisfaction, and oversee financial performance. | Experience managing a team, strong communication skills, and data-driven decision-making. | At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients’ lives. Job Type: Full - Time Salary: $60000 - $65000 /year + monthly and quarterly incentive earnings ** Sign-On Bonus: $2500 At Aspen Dental, we put You First. We offer: • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* • Career development and growth opportunities to support you at every stage of your career • A fun and supportive culture that encourages collaboration and innovation • Free Continuous Learning through TAG U How You’ll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards • Hire, develop, manage and retain the office staff • Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care • Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability • Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance • Additional tasks as required Preferred Qualifications • Minimum of one year of managing a team of direct reports • High school diploma or equivalent; college degree is preferred • A people centric leader who motivates and inspires others • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds • Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. • May vary by independently owned and operated Aspen Dental locations. • *Limitations apply, please see recruiter for details ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Supporting HR initiatives, coaching managers, and partnering with leadership to develop talent strategies. | Over 5 years of HR or organizational development experience, strong leadership skills, knowledge of employment law, and proficiency in HR systems. | The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our continued growth, we have an exciting opportunity to join our Human Resources team as a Field Human Resources Manager supporting the Aspen Dental brand. The Field Human Resources Manager supports the execution of the HR People Strategy and people processes to ensure alignment with Aspen Dental’s initiatives and objectives. Reporting to the Director, Field People Strategy, they provide day-to-day performance management guidance to mid-level managers, helping to support the coaching, counseling, career development, and disciplinary activities as they relate to our people. This role partners with our Practice Support Center COEs to ensure seamless support and ensure timely responses to field People needs. Serving as the HR subject matter expert, the Manager, Field HR partners with Operations field leadership to ensure we attract, develop and retain the talent needed to achieve our current and future objectives. Essential Functions, Job Duties & Responsibilities: • Partners with Field Operations to ensure execution of key strategic people initiatives • Builds and maintains relationships with key partners, including Operations leadership and Practice Owners • Provides leadership and guidance to Field Operations to support the employee lifecycle • Participates in evaluating and monitoring training programs • Resource for People Operations, Total Rewards, and other HR COEs to guide field employees • Acts as a partner to Ops Leadership by providing day to day performance management guidance to line managers, including coaching, counseling, career development and disciplinary actions • Provides guidance with HR compliance and policy questions, and partners with Employee Relations to ensure timely resolution of concerns • Utilizes HR trends to drive business results • Supports the Talent Review process to ensure we have a bench of leaders to match our future growth • Provides change management expertise to support the ever-changing needs of the business Education/Certification: • Bachelor’s Degree required Experience, Skills & Abilities: • 5+ years of relevant experience in Human Resources, Learning & Development or Organizational Development, preferably in a fast-paced environment • Strong knowledge of HR systems, employment law and people practices • Strong understanding of people leadership, talent development and performance management • Strong business acumen with an ability to participate in business discussions • Experience partnering with senior leaders on organizational strategic priorities • Strong planning, organizational and problem-solving skills • Proven experience with influencing and communicating to a variety of leaders • Proficiency in Microsoft Suites Travel Percentage: • Up to 50% within designated Division Annual Salary Range: $120-130k plus bonus incentives, with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees View CA Privacy Policy View CA Privacy Policy

Lead implementation of new programs and processes across field operations, ensuring operational readiness, stakeholder alignment, and continuous improvement. | Bachelor's degree or equivalent experience, 5+ years in project or program management, experience in healthcare or multi-site environments, proficiency with project management tools, and experience with process improvement methodologies. | The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are seeking an individual to join our organization as a Project Manager. This role will join the Aspen Dental Field Support team. The Program Manager for Field Operations Implementation plays a critical role in driving successful deployment of new initiatives, systems and processes across field locations. This position ensures operational readiness, consistency, and scalability by coordinating cross-functional efforts, managing timelines, and leading pilot-to-launch execution strategies. Core Competencies & Responsibilities Lead Implementation Projects: Plan, coordinate and oversee the rollout of new programs or operational processes within field operations Business Value Alignment & Outcome Driven: Create business cases, return on investments and executive level presentations Drive Pilot Success: Document scope of services for each project and analyze performance metrics and training; and create scalable playbooks for national deployment Cross-functional Collaboration & Leadership: Partner with key departments – including Operations, IT, Learning & Development, Communications, Marketing, Talent Acquisition, Human Resources, Scheduling Center and Product teams – to ensure smooth implementation and stakeholder alignment Change Management: Execute communication and training strategies that drive adoption, engagement and long-term sustainability Process Optimization: Identify opportunities for efficiency, standardization and continuous improvement across field operations Reporting & Insights: Track performance metrics, feedback from field teams; prepare regular updates for leadership Risk Management & Field Experience Focus: Anticipate potential implementation barriers, proactively develop mitigation plans and ensure resolution during implementation phases; inform management and leadership teams of any vendor, partner or customer issues or challenges Stakeholder & Prioritization Management: Balance stakeholder needs, create road maps, divisional calendars and align teams to drive business priorities and strategies Ethics & Values: Act with integrity and adhere to core values consistently Requirements/Qualifications Bachelor’s degree or equivalent work experience in the business or healthcare industry 5+ years of experience in program or project management. The preferred candidate will have a proven track record of helping healthcare organizations optimize and improve implementation in multi-site or field operations environment Certification or Experience with Lean, Six Sigma or process improvement methodologies Proficiency with project and change management tools (Monday.com, Asana, Jira, Smartsheet or similar) Experience with Microsoft SharePoint – including site creation, content management, permissions and workflow automation Demonstrates aptitude and interest in learning new systems and platforms Proven success in managing multiple projects, change management and progress reporting Ideal candidate also has operations acumen to understand implications of data, back-end services and operations on user experience Ability to be self-directed to solve business issues in implementation, to make decisions about and prioritize own work Entrepreneurial with a strong bias towards action Ability to lead without authority, building credibility across the organization Communicates effectively and listens actively Passionate advocate for our field and patients and the user experience Annual Pay Range: $75-80k A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees View CA Privacy Policy

Develop and implement learning programs and solutions for a distributed workforce in a healthcare retail organization. | Bachelor's degree or equivalent, 3-5 years in learning and development, proficiency in digital learning tools, excellent communication skills. | The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Manager, Learning & Development Non - Clinical. Job Summary The Manager is an important part of the Learning and Development team and has accountability for execution of development strategies and programs for the Field. This role will partner closely with the Sr Manager, Non-Clinical, and key business partners to create and implement learning solutions that support the successful onboarding and continued growth of Field team members. The Manager, L&D Non-Clinical is an individual who can effectively collaborate with Learning & Development and business team leaders. This individual contributor is a performance consultant who can develop and execute learning solutions to build foundational through advanced capabilities and confidence. The Manager, L&D Non-Clinical will possess excellent cross-functional collaboration and communication skills and must have the ability to work effectively within all levels of the organization. Essential Responsibilities: Partner with Field team subject matter experts and the broader L&D team to understand specific developments needs for team members. Manage end-to-end analysis, design, development, implementation, facilitation and evaluation of programs. Design and deliver a suite of effective learning solutions, programs, tools, and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc. Identify innovative and cost-effective solutions for team member development. Manage appropriate external vendors. Understand the specific needs of learners so you can advocate and adapt to their needs and preferences. Evaluate existing programs/content for impact and alignment with organizational needs. Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to continuously improve learning experiences. Facilitate learning sessions and serve as a coach to other facilitators in programs for the purpose of elevating the learner's performance, including conducting Train the Trainers. Continuously research and stay abreast of industry trends to integrate innovative methodologies and best practices. Demonstrate a commitment to professional and personal growth by initiating dialogue with team members, attending learning events, engaging in self-directed learning, and focusing on professional development goals. Plan, organize, and execute tasks and activities with urgency. Other duties as assigned. Requirements/Qualifications: Education level: Bachelor’s degree or equivalent work experience. 3-5 years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce. Understanding adult learning theory and principles. Well versed in digital learning, just-in-time, and blended learning strategies. Demonstrated skill in instructional design and implementing development programs for all audiences. Excellent communication and influencing skills at all levels in the organization. Flexibility and agility to be proactive in a fast-paced, ever-changing environment. Excellent facilitation skills. Experience in small and large group facilitation in multiple modalities. Experience in developing, implementing, and monitoring programs/processes Very detail-oriented and organized. Highly proficient in Microsoft Office Suite (i.e., multiple Outlook accounts, Word, Excel, PowerPoint, SharePoint, etc.) and zoom. Ability to travel as needed. Starting at $93,500+ DOE with a 10% bonus A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match View CA Privacy Policy

Manage and oversee claims processes, collaborate on risk mitigation, and ensure compliance across healthcare practices. | Bachelor's degree or equivalent experience in risk management or healthcare, with prior claims management experience in healthcare or dental industry. | The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio and our newest addition Lovet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer an opportunity to join our team as a Risk Management, Claims Manager. Job Summary: The Risk Management Claims Manager will manage the administration of claims for incidents for multiple companies located in multiple states, along with a team of claims specialists. This will include managing the service of insurance carriers (“Carrier”), vendor partners, and any other service providers related to the managing of claims with oversight of claims reviews and internal claims management. Loss Run review for each line of coverage with carrier and ensure proper handling of all claims. Under the general direction of the Director of Risk Management, the Manager is responsible for mitigating, reporting, and managing Workers’ Compensation, Commercial General Liability, Property, Business Interruption and General Incident Review; through risk and claims by formulating, developing, and coordinating all claim-related activities. Management of incidents by providing communication between internal parties and carriers, incorporating direct support of the field through mitigation recommendations and actions. As a manager within the Risk Management Department other responsibilities will include leader of the Severe Weather Task Force, which includes field support of incoming inclement weather, management of the office tracker, and follow up on any property or business interruption (BI) claims with the partnership of the facilities team. This position will also support in the areas of Loss Control and Safety Training. The manager will be responsible for ensuring claims responsiveness across TAG and supported practices. Responsibilities: Documentation/Database Management: Maintain accurate and organized records of risk management and claims/incidents via internal and external systems, including loss run review. Risk Mitigation: Collaborate with relevant stakeholders to develop and implement risk management and compliance strategies, promoting a culture of patient/animal safety and minimizing potential liabilities. Communication and Collaboration: Serve as a point of contact and liaison between doctors, operations, field, and other support departments facilitating effective communication and collaboration to address risk management and claims related issues. Industry Knowledge: Stay updated with severe weather incidents, industry trends, legal regulations, and emerging risk management and compliance practices for all brands and recommend adjustments to policies and procedures accordingly. Data presentation: Run reports from databases for risk management and claims events to present to stakeholders. Other duties as assigned. Qualifications: Bachelor’s degree in a relevant field (e.g., healthcare administration, risk management, compliance or a related discipline) or equivalent experience. Prior experience in risk management, compliance, or a similar role within the healthcare or dental industry in Claims Management. Excellent organizational skills with attention to detail and the ability to manage and maintain accurate records and staff oversight. Strong communication and interpersonal skills to effectively interact with providers, and other stakeholders. Ability to work independently, prioritize tasks, and manage multiple deadlines efficiently. Proficiency in using computer applications and databases for documentation, data reporting and record-keeping purposes. Annual pay range: $100-125k, plus 10% bonus A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match View CA Privacy Policy

Manage front office operations including patient service, appointment scheduling, insurance verification, supervising non-clinical staff, and supporting daily practice data review. | High school diploma or equivalent (college preferred), strong communication and interpersonal skills, organizational ability, and analytical thinking. | At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives. Job Type: Full-time Salary: $21 - $25/hour At Aspen Dental, we put You First. We offer: • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* • Career development and growth opportunities to support you at every stage of your career • A fun and supportive culture that encourages collaboration and innovation • Free Continuous Learning through TAG U How You’ll Make a Difference As a Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role. • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards • Work collaboratively with other members of the dental team to provide exceptional patient care • Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team • Review data day to day to evaluate the impact on the practice • Oversee scheduling and confirming patient appointments • Verify insurance payment, collection, balance nightly deposits and credit card processing • Additional tasks assigned by the Manager Preferred Qualifications • High school diploma or equivalent; college degree preferred • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds • Demonstrate analytical thinking; place a premium on leveraging data • Organized and detail oriented Additional Job Description Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. • May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Perform front office tasks including scheduling appointments, verifying insurance, collecting payments, and supporting patient needs. | High school diploma or equivalent, strong communication and interpersonal skills, time management, and organizational abilities. | Job Description At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’ lives. Job Type: Full Time Salary: $19 - $23 / hour At Aspen Dental, we put You First. We offer: • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* • Career development and growth opportunities with our best-in-class training program to support you at every stage of your career • A fun and supportive culture that encourages collaboration and innovation • Free Continuous Learning through TAG U How You’ll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in a four-week training program to succeed in your role. • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards • Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection • Balance nightly deposits and credit card processing • Additional tasks as assigned by the Manager Preferred Qualifications • High school diploma or equivalent • Strong communication and interpersonal skills with an ethical mindset • High regard for time management • Organized and detail oriented Additional Job Description Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. • May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Manage and improve clinical continuing education programs ensuring compliance, collaboration with clinical and L&D teams, and vendor relationships to support dental service lines. | Bachelor's degree, 3-5 years L&D experience preferably in healthcare, proficiency with LMS and digital learning, strong communication and project management skills, and ability to travel. | The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Manager, Learning & Development, Lines of Business + Continuing Education. Job Summary: The Manager is an important part of the Learning and Development team and has accountability for execution of development strategies and programs for clinical lines of business. This role will partner closely with the Director, Lines of Business & Continuing Education, and key business partners to implement learning solutions and programs that support the successful implementation and continuous improvement of patient service lines. The Manager, Lines of Business & Continuing Education, is an individual who can effectively collaborate with leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams. This individual contributor is a performance consultant who can lead the design, implementation, and evaluation of clinical continuing education (CE) programs across our dental service organization. This role is essential in supporting the clinical development of our dental teams, enhancing quality of care, ensuring compliance with licensure requirements, and fostering a culture of lifelong learning. The Manager, Lines of Business & Continuing Education, will possess excellent cross-functional collaboration and communication skills and must have the ability to work effectively at all levels of the organization. Essential Responsibilities: • Ensure all CE activities meet accreditation standards and track CE credits for compliance. • Continuously evaluate and improve CE programs through feedback, assessments, and outcomes tracking. • Review the design, development, implementation, and evaluation of lines of business curricula and programs as they relate to applying continuing education recognition. • Keep and maintain accurate and detailed learning records aligned with accreditation rules and regulations from the ADA and AGD. • Manage appropriate external vendors and relationships with the ADA and AGD. • Partner with leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specific developments needs for doctors, front-line support roles and others as needed. • Understand the specific needs of multiple roles as learners so you can advocate for their particular needs and preferences within the continuing education experience. • Evaluate existing programs/content for impact and alignment with organizational needs. • Use data to measure continuing education program success: learn, iterate, and improve; analyze trends and develop proactive actions to improve learning experiences continuously. • Continuously research and stay abreast of industry trends to integrate innovative methodologies and best practices. • Demonstrate a commitment to professional and personal growth by initiating dialogue with team members, attending learning events, engaging in self-directed learning, and focusing on professional development goals • Plan, organize, and execute tasks and activities with urgency. • Other duties as assigned Requirements/Qualifications: • Education level: Bachelor’s degree or equivalent work experience • 3-5 years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce, preferably in a dental or healthcare setting • Well versed in digital learning, just-in-time, and blended learning strategies • Experience with program management and learning management systems (LMS) • Excellent communication and influencing skills at all levels in the organization • Flexibility and agility to be proactive in a fast-paced, ever-changing environment • Experience in developing, implementing, and monitoring programs/processes • Strong organizational and project management skills • Understanding of adult learning theory and principles • Highly proficient in ClickUp, Microsoft Office Suite (i.e., multiple Outlook accounts, Word, Excel, PowerPoint, SharePoint, etc.) and Zoom • Ability to travel as needed Starting salary at $93,000 with a 10% bonus A generous benefits package that includes paid time off, health, dental, vision, and401(k) savings plan with match.