Ascend Creative

Assist customers, support sales efforts, and foster customer loyalty in a team environment. | High school diploma, at least one year of team-oriented experience, and strong communication skills. | As a prominent leader in the sales and business consulting industry, Ascend Creatives takes immense pride in guiding its operations with unwavering integrity and a relentless work ethic, all while maintaining a genuine passion for serving our customer base. This foundational approach has driven consistent success, and as a result, we are poised for further expansion. Our organization is actively seeking a highly driven, results-oriented Entry Level Account Manager who thrives in competitive settings and possesses a strong desire to accelerate their professional growth within the realms of sales and customer service. Our Entry Level Account Manager will be entrusted with delivering quality account support and executing proven sales solutions to generate and increase revenue on behalf of our client. It is essential that the ideal Entry Level Account Manager candidate demonstrates a growth-oriented mindset, the ability to quickly adapt to a fast-paced environment, and the aptitude for making decisive and effective choices. Moreover, a deep commitment to people is crucial—our success is fueled by the relationships we cultivate. Responsibilities of the Entry Level Account Manager: • Interact with customers to effectively educate them about our client’s products and services, leading them through the sales process and securing qualified prospects. • Guide and support fellow team members by teaching essential account and sales techniques to improve their skills and performance. • Utilize outstanding customer service and negotiation skills to build a strong sales pipeline and foster enduring customer loyalty. • Partner with senior leadership to set and surpass challenging sales and customer service targets, fueling significant revenue growth for clients. • Perform a comprehensive analysis of customer needs, providing customized solutions, addressing concerns promptly, and ensuring an outstanding customer experience. • Foster a cooperative and inclusive team atmosphere through consistent, professional communication with entry-level team members, enhancing synergy and collective success. • Remain thoroughly knowledgeable about product details, market trends, and industry regulations, ensuring the team is empowered to deliver exceptional customer service and drive sustained sales growth. Key Attributes of the Entry Level Account Manager: • High school diploma or equivalent required. • A minimum of one year of experience working in a team-oriented environment, across any industry, is required. • A degree in sales, marketing, business Administration, or a related field is preferred. • Outstanding ability to excel in high-pressure situations and engage effectively with a diverse range of clients. • Exceptional time management and organizational skills, coupled with the ability to quickly adjust to changing priorities and address challenges effectively. • A strong ability to adjust to multifaceted client needs and evolving business environments. • Proficient negotiation, public speaking, and presentation skills. • A strong sense of professionalism, combined with exceptional communication skills and an unyielding commitment to exceeding customer expectations and sales goals. Job Type: Full-time Pay: $51,000.00 - $64,000.00 per year Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person

Serve as the primary contact for customer inquiries, provide personalized sales solutions, maintain customer satisfaction, and collaborate to meet sales goals. | High school diploma or equivalent, strong communication skills, customer service or sales experience preferred, ability to work in a fast-paced environment. | At Ascend Creative, we are a multi-faceted sales organization dedicated to providing customized customer service and sales solutions that leave a lasting impression and deliver significant results. We aim to enhance the customer journey, drive meaningful interactions, and generate long-term value for our clients. With a focus on personalization and performance, we combine exceptional service with innovative sales strategies to meet customer needs and exceed expectations. We are actively seeking motivated, empathetic, and results-driven Lead Customer Service Representatives to join our growing team. This role is ideal for individuals who excel in high-energy, growth-oriented environments and are passionate about delivering top-tier customer service while contributing to sales success. As a Lead Customer Service Representative, you will be the primary contact for our clients’ customers, providing responsive, solution-based service and sales support. You'll be responsible for understanding each customer’s needs, offering personalized product recommendations, and clearly articulating the features and advantages of various services. Your role is key in fostering strong customer relationships, ensuring satisfaction, and driving sales performance. Lead Customer Service Representative Key Responsibilities: • Serve as the initial point of contact for customer inquiries, providing prompt and professional customer service • Engage with customers to understand their needs and offer customized sales solutions • Promote a range of client products and services with clarity and confidence • Maintain high levels of customer satisfaction through consistent follow-up and issue resolution • Collaborate with internal teams to support sales initiatives and meet performance goals • Balance sales targets with exceptional service standards to ensure a positive customer experience • Achieve or surpass performance targets in customer satisfaction, sales conversion rates, and service excellence. What We’re Looking For in our Lead Customer Service Representative: • Strong communication and interpersonal skills with a customer-first mindset • Proven ability to work in a fast-paced, results-driven environment • Previous experience in customer service or sales is preferred • A problem-solver who is motivated by achieving goals and helping others • Enthusiastic team player with a passion for customer engagement and relationship building • High School Degree or equivalent Join us and become part of a forward-thinking company where customer service meets strategic sales—and where your contributions truly make a difference. Job Type: Full-time Pay: $800.00 - $1,200.00 per week Benefits: • Health insurance Work Location: In person