ARS Pharmaceuticals Operations, Inc.

Lead and develop a sales team to achieve regional sales goals, manage performance, and collaborate across teams. | 7+ years in pharma/biotech/medical device sales with 5+ years in sales management, proven high performance, and experience managing large accounts. | ARS Pharmaceuticals is a fast growing and innovative company committed to bringing novel products forward that will improve patient outcomes and lives. We recently launched neffy, an intranasal epinephrine product that can be used to halt the symptoms associated with a severe allergic reaction (SAR) which can lead to anaphylaxis and even death. This is an exciting time to make an impact here at ARS and an opportunity to transform the patient and caregiver experience. We promote a culture of inclusivity, integrity, and creativity, while pursuing solutions for patients and families affected by serious allergic reactions. JOB SUMMARY: The Area Sales Manager is responsible for driving sales performance within the assigned region and advocating for the neffy®. brand while providing leadership and strategic direction to Specialty Sales Representatives to achieve sales objectives. This is accomplished through effective coaching and mentoring of the team, utilization of resources to remove obstacles, and strong collaboration with cross-functional teams within ARS and external business partners. Position Covers the South Region. Candidates must live within the region (Florida and Georgia) and in close proximity to an airport. Preferred candidate locations include: Atlanta, Orlando, Tampa, Jacksonville, or Miami. FUNCTIONAL / LEADERSHIP COMPETENCIES: Results Orientation: Continuing to set, communicate, and raise expectations of team and individual performance; motivating and supporting efforts to achieve goals while upholding organizational values and standards. Customer Orientation: Cultivating and supporting team's development of strategic customer and stakeholder relationships and ensuring their perspective is the driving force behind all value-added business activities. Commercial Knowledge: Understanding market dynamics, business drivers, and corporate goals and impact on their area and strategy. Coaching for Performance: Leveraging the ARS sales model through planning and leading the development of individuals' skills and abilities to drive performance. Developing Others: Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively. Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Building Strategic Work Relationships: Developing and using collaborative relationships to facilitate the accomplishment of work goals. Personal Drive: Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement. Innovation: Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities. ESSENTIAL DUTIES & RESPONSIBILITIES: • Lead a team of Specialty Sales Representatives (SSR) to achieve annual sales goals. • Recruit, hire, train a highly engaged team. • Provide coaching, mentorship, and guidance based on the varying needs of the employee. • Establish team and individual goals and set strategies to achieve them. • Establish relationships and maintain effective communications across the business. • Responsible for all aspects of team performance management including target achievement, compensation planning, career development. • Participate in development and implementation of national sales strategy and tactics. • Work on project teams and other initiatives when needed. • Is responsible for budget management, and metrics & trends analysis within assigned area. • Plan and execute Area Sales Meetings and hold regular meetings with team to encourage collaboration and innovation. EDUCATION AND EXPERIENCE: • Bachelor's degree from an accredited college or university, preferably business or life sciences, or equivalent combination of education and experience will be considered. MBA or MS is preferred. • 7+ years successful pharma/biotech/medical device sales experience with a minimum of 5 years sales management experience required. • Proven successful track record of consistent high performance. • Demonstrated ability to lead and inspire a team towards meeting and exceeding objectives. • Experience managing large accounts with multiple stakeholders. • Allergy/Immunology Sales Experience or Knowledge of the Allergy/Immunology Market preferred. • Cross functional experience in other commercial areas preferred. KNOWLEDGE, SKILLS, AND ABILITIES: • Strong leadership, planning and organization, decision making and problem-solving skills. • Strong business acumen and organizational awareness. • Strong leadership and coaching skills. • Ability to influence without authority in a matrixed environment. • Strong strategic planning and analytical skills • Experience with systematic approach to selling and sales procedures. • Significant travel required throughout the assigned area, and for national events, conferences and meetings as needed. The base salary range for this position is $195,000 to $215,000 and may be eligible for performance-based incentive compensation. Actual pay rates are determined by considering multiple factors including qualifications, relevance of experience, education & credentials, subject matter expertise, and other job-related factors permitted by law. This position is also eligible for Equity, 401k matching, and our excellent benefits package including 100% employer paid Medical, Dental & Vision for employees. View the full package here: ARS Careers Page ARS Pharmaceuticals believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ARS Pharmaceuticals is also committed to providing reasonable accommodation to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at careers@ars-pharma.com The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Manage and improve patient access services and customer experience, oversee tactical operations, liaise with vendors, and support strategic decision-making. | 10+ years pharma/biotech experience in patient access or hub services leadership, knowledge of US access ecosystem, CRM and data analytics proficiency, strong business acumen, and excellent communication skills. | ARS Pharmaceuticals is a fast growing and innovated company committed to bringing novel products forward that will improve patient outcomes and lives. We recently launched neffy, an intranasal epinephrine product that can be used to halt the symptoms associated with a severe allergic reaction (SAR) which can lead to anaphylaxis and even death. This is an exciting time to make an impact here at ARS and an opportunity to transform the patient and caregiver experience. We promote a culture of inclusivity, integrity, and creativity, while pursuing solutions for patients and families affected by serious allergic reactions. JOB SUMMARY: The Senior Manager, U.S. Patient Access is a multi-faceted role accountable for aiding the patient access support strategy. This position will manage, monitor, and recommend improvements for various patient access services (Blink Rx, Digital Rx Request, Patient Assistance Program, financial support programs). and will oversee the day-to-day of access tactical operations and manage customer experience needs through third party vendors. ESSENTIAL DUTIES & RESPONSIBILITIES: Define and drive a best-in-class customer experience strategy that enhances the patient experience. Responsible for issue resolution and using tactical insights to recommend continuous improvement. Monitor and evaluate call center performance, ensuring compassionate, compliant, and timely support to patients and providers. Prepare executive dashboards and insights to support strategic decision-making. Act as the escalation point for unresolved patient or pharmacy issues; lead timely resolution with a focus on patient well-being. Implement root cause analyses and corrective actions to prevent recurrence. Manages the day-to-day tactical operations of patient access programs (BlinkRx, dRx, PAP, and other financial support programs as needed) and liaising across network of external vendors and internal resources. Monitor shared mailboxes, offering support where able and triaging accordingly when necessary. This will include proactively communicating with public interest contacts. Engages directly with public interest accounts identified in the national plan to ensure access and direct sales for company products (e.g., county, and local government, public health agencies, first responders, hospitals, urgent care, school districts, and other strategic accounts). Contributes to patient access promotional activities as required (webinars, collateral development and review, customer outreach, etc.) Nationwide travel required: 25%, including frequent field visits, customer meetings, conferences and other engagements. Other duties as assigned. EDUCATION AND EXPERIENCE: Bachelor’s degree from an accredited college or university, preferably business, computer science, life sciences, or equivalent combination of education and experience will be considered. 10+ years of experience within the pharma/biotech industry, including experience in patient access, customer service, or hub services leadership role. Experience with CRM systems, hub technologies, data analytics tools, and customer service platforms strongly preferred. Proven track record of delivering high-quality customer/patient service within a regulated environment. Relevant public interest account engagement experience. KNOWLEDGE, SKILLS, AND ABILITIES: General knowledge of the U.S. access and reimbursement ecosystem including public policy, government funded drug reimbursement programs, commercial payers, distribution and trade, and patient support services. Working understanding of the role of public interest sector and role in patient access to pharmaceutical products. Strong business acumen and business analytic skills to balance priorities, identify resource needs, execute against plans, evaluate results and adjust accordingly. Must be self-motivated, able to work independently, and lead people directly or indirectly. Proficiency in Microsoft Excel (pivot tables, formulas, and basic data analysis) and PowerPoint (slide design and presentation preparation) required. Excellent interpersonal skills, oral and written communication skills, ability to communicate complex concepts, and build durable strong internal and external business relationships. Ability to handle sensitive or escalated patient/provider issues with empathy, discretion, and professionalism. At ARS, we are proud to offer a highly competitive compensation & benefits package. The full-time salary range for this posted position is $180,000 to $195,000 and may be eligible for a discretionary annual performance bonus. Actual pay rates are determined by considering multiple factors including qualifications, relevance of experience, education & credentials, subject matter expertise, and other job-related factors permitted by law. This position is also eligible for Equity, 401k matching, and our excellent benefits package including 100% employer paid Medical, Dental & Vision for employees. View the full package here: ARS Careers Page ARS Pharmaceuticals believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ARS Pharmaceuticals is also committed to providing reasonable accommodation to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at careers@ars-pharma.com The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.