Arrowmac

Design and build Keynote presentation templates and slide decks, incorporating client feedback to deliver polished presentations. | Senior-level Keynote presentation design experience with availability to start immediately; ad agency background preferred. | Are you a wizard with Apple Keynote? Do you have an eagle eye for design and a talent for turning outlines into visually stunning presentations? We’re looking for a sharp, detail-oriented Keynote Presentation Designer to join our client's team and help them deliver high-impact presentations for their clients. Your main responsibilities will center on the core creation process. You’ll first be tasked with designing a robust, flexible Keynote template that captures the client’s brand and meets their specifications, getting it approved before moving on to the content. Once the template is set, you will use it to build complete slide decks based on provided outlines and content. Finally, you must be excellent at integrating feedback, as you will be responsible for revising the slides quickly and accurately to meet client and stakeholder comments and notes. Requirements: • Senior-level Keynote presentation design experience • Must be available to start immediately • Ad agency background preferred If this sounds like a great fit, please send your resume and portfolio to careers@arrowmac.com For more information about Arrowmac and all of our jobs, please visit www.arrowmac.com

Provide white-glove service to high-profile luxury clients, build strong relationships, act as a trusted advisor, anticipate client needs, resolve issues, and collaborate with sales, marketing, and product teams. | 4+ years customer success experience preferably in luxury, proven relationship building with high-net-worth clients, and proficiency in CRM and relevant software. | Are you passionate about the luxury industry and building lasting relationships? Do you thrive on providing exceptional, white-glove service? We're partnering with an exclusive luxury client to find a dedicated Customer Success Specialist to join their team. In this role, you will be the trusted advisor and dedicated point of contact for a portfolio of high-profile luxury clients. You’ll go beyond just managing accounts—you'll own the client experience, building strong relationships and ensuring they receive unparalleled service at every touchpoint. This is more than a job; it's an opportunity to become a key partner in our clients' success. What you'll do: • Elevate the client experience: Provide white-glove service to a portfolio of high-profile luxury clients, exceeding their expectations. • Be a strategic partner: Understand each client's unique needs and challenges to develop personalized strategies that help them achieve their goals. • Act as a trusted advisor: Provide ongoing support, guidance, and training to ensure clients get the most out of the brand's offerings. • Proactively anticipate needs: Identify opportunities for upselling and cross-selling while maintaining a sharp focus on client satisfaction. • Resolve issues seamlessly: Anticipate and address any issues that arise, ensuring a smooth and positive experience. • Collaborate across teams: Work closely with sales, marketing, and product teams to ensure a seamless client journey. Qualifications: • 4+ years of experience in a customer success role, preferably within the luxury industry. • Proven track record of building strong relationships with high-net-worth individuals and discerning clientele. • Proficient in CRM and other relevant software applications. If you feel you would be a perfect fit please send your resume to: careers@arrowmac.com For more information about Arrowmac and all of our jobs, please visit www.arrowmac.com