Arizona State University

Lead research initiatives, develop programs, secure funding, mentor teams, and build partnerships in games-based learning. | Requires a Ph.D. in Education or related field, demonstrated research in educational technology, and experience managing interdisciplinary teams. | Job Profile: Administrative Operations Specialist 4 Job Family: Administrative Operations Time Type: Full time Max Pay – Depends on experience: $110,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Provides leadership and support in planning, managing, developing, and evaluating departmental strategy, initiatives and activities. Job Description: The Endless Games & Learning Lab at Arizona State University is seeking an accomplished scholar and practitioner to serve as Program Assistant Director in Games-Based Learning. This position plays a critical leadership role in advancing the Lab’s mission to explore how games, play, and AI-driven systems can transform learning, assessment, and equitable access to education. The Program Assistant Director will work closely with the Founding Director to shape and implement the Lab’s research strategy, lead externally funded projects, mentor interdisciplinary teams, and expand collaborations across ASU and global partners. The ideal candidate combines deep expertise in educational research and learning sciences with a creative, practice-based approach to games and interactive media. Position Salary Range: $78,000 - $110,000; depending on experience within posted range Essential Duties: Strategic Research Leadership: Direct and contribute to multi-institutional research initiatives on game-based learning, AI-enhanced assessment, and micro credential systems. Program Development: Co-design and oversee Make-to-Learn and Play-to-Learn programs, integrating learning theory, game design, and empirical research. Grant & Publication Leadership: Author and co-author high-impact proposals, journal articles, and conference papers that position ASU as a global leader in games-based learning. Mentorship & Team Development: Supervise graduate students, research staff, and student assistants; foster a collaborative environment that bridges academia, industry, and community partners. Partnership & Outreach: Build partnerships with schools, nonprofit organizations, industry collaborators, and research sponsors to extend the Lab’s impact and secure sustained funding. Operational Leadership: Support project management, budgeting, reporting, and evaluation of Lab initiatives in coordination with the Director and administrative team. Desired Qualifications: Ph.D. in Education, Learning Sciences, Human Development, Game Design, Media Studies, or a related field. Demonstrated research excellence in games-based learning, digital pedagogy, or educational technology, as evidenced by publications, presentations, and funded projects. Experience leading interdisciplinary teams or managing research programs with measurable learning outcomes. Proven success developing and evaluating curricula, learning frameworks, or assessment models grounded in equity and inclusivity. Strong record of collaboration with K-12, higher education, or community-based learning initiatives. Excellent written, verbal, and visual communication skills, including experience translating complex research into actionable insights for diverse audiences. Working Environment: Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse 75 percent Required to stand for varying lengths of time and walk moderate distances to perform work 10 percent. Ability to communicate effectively to perform essential functions. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds 15 percent. Regular activities require ability to quickly change priorities, which may include or are subject to resolution of conflicts. Department Statement: The Herberger Institute comprises six schools: ASU FIDM; the School of Art; The Design School; The Sidney Poitier New American Film School; The GAME School; and the School of Music, Dance and Theatre; as well as the ASU Art Museum and the ASU FIDM Museum. With programs ranked top 20 and more than 135 degree and certificate options in art, architecture, dance, design, fashion, film, gaming, media arts and sciences, music, and more, plus expert faculty, state-of-the-art immersive media facilities, notable performing arts venues, and national and international partnerships, the Herberger Institute is a powerhouse of art, culture and design and a model of inclusive excellence. In a rapidly changing world, design and the arts aren’t luxuries—they’re essential. At the Herberger Institute, we harness the transformative power of creativity to solve real-world challenges and shape a more compassionate, connected future. Our students work across disciplines—combining science, engineering, design, storytelling and the arts—to create solutions that benefit people and the planet. We’re expanding access, removing barriers and providing the resources students need to thrive, because the talent to shape the future is already here. Together, we’re designing not just new careers, but new systems of care, connection and possibility. https://herbergerinstitute.asu.edu/ Why work at ASU - https://cfo.asu.edu/why-work-asu: Total compensation at ASU is defined as more than the salary paid for the valuable work performed to support the success of our ASU students. It includes: Salary and wages paid Comprehensive package of affordable benefit plans and programs Access to world-class educational opportunities at deeply discounted rates ASU's total compensation estimator shows the approximate value of your overall compensation ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market. Flexible work options Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times. Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required. Driving Requirement: Driving is not required for this position. Location: Off-Campus: Mesa/Tempe Funding: No Federal Funding Instructions to Apply: Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO: https://www.myworkday.com/asu/d/inst/1$9925/9925$15857.htmld To be considered, your application must include all of the following attachments: Cover letter Resume/CV Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission. Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources. Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check. Current ASU employees and Contingent Workers should log into Workday to search for and apply to jobs using the Jobs Hub. Submitting your application using this portal may result in longer recruitment times. If you are not a current ASU employee, please create an external candidate account using a personal (non-ASU) email address and continue your application through this site. For step-by-step instructions, refer to the ASU Application Guide for External Candidates If you are a student (worker and non-worker) interested in applying for student jobs, please log into Workday to search for and apply to jobs using the Jobs Hub and click on Find Student Jobs in the lefthand menu. If you are a student (non-worker) interested in applying for staff jobs, please create an external candidate account using a personal (non-ASU) email address and continue applying through this site. About Arizona State University Recognized by U.S. News & World Report as the country’s most innovative school, Arizona State University is where students and faculty work with NASA to develop, advance and lead innovations in space exploration.

Manage executive calendars, coordinate travel and events, handle confidential correspondence, and support senior leadership with administrative tasks. | Bachelor's degree with 5+ years of relevant administrative experience, strong organizational and communication skills, and ability to handle confidential information. | Job Profile: Administrative Operations Specialist 3 Job Family: Administrative Operations Time Type: Full time Max Pay – Depends on experience: $75,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Description: Under general supervision, this position performs complex administrative duties of a responsible, sensitive, and confidential nature requiring considerable independence of action in support of ASU Health executive and senior leadership. The successful candidate is highly organized and a skillful communicator, with effective methods for multitasking and triaging diverse requests and tasks. The ideal candidate is professional and can engage with senior leaders within ASU and the state across multiple fields and sectors, including higher education, medicine, public health, government, industry, and philanthropy. This position maybe located in the Tempe or Downtown campus based on department needs. Salary: $57,900 - $75,000 per year; Salary Offered Depends on Experience Essential Duties: Manages or assists in the management of senior and executive leadership calendars. This includes managing multiple, sometimes urgent, and critical scheduling requests simultaneously; promptly responding to emails and messages; predicting, preventing, and when necessary, remedying scheduling conflicts; and anticipating and articulating needs, requests, and potential problems before they arise. Works closely with other university offices and external stakeholders to coordinate leadership involvement in university events and VIP visits, including identifying and saving dates, sending calendar invites and details, securing agendas, collating, and sharing supplemental materials (e.g., headshots and bios), and assisting with any day-of logistics to ensure events, meetings, and visits go smoothly. Coordinates and arranges travel for members of the executive team, including local, national, and international travel. This includes compiling, preparing, and maintaining background material related to meetings, events, and travel, and coordinating and tracking follow-up. Coordinates or assists in coordinating meetings and events, which may include drafting and sending agendas, taking meeting minutes, arranging catering, reserving room, set up and break down of spaces, sending invitations and managing RSVPs, managing presentation materials, advertising and disseminating event details, and partnering with IT to ensure tech needs are met. Given the team-based nature of ASU Health administrative support, from time to time, this individual may serve as back-up to other admin assistants in support of other ASU Health executives. Independently composes correspondence on a variety of subjects requiring judgment, originality, and knowledge of issue involved. Provides word processing, transcription of dictation, and processing of correspondence and e-mail. Answers phones, greets visitors, and directs questions to appropriate offices for resolution. Maintains files; completes requests, records, submits, and tracks all purchase requests/vouchers. Review of completed tasks; provides and reviews assigned work activities to team members for quality and achievement of set goals Other administrative assistant duties as assigned. Desired Qualifications: Demonstrated knowledge of University policies and procedures Five (5) years or more of executive-level administrative support Experience in a wide variety of administrative functions including calendaring, scheduling, travel arrangements, and word processing Experience in dealing with a wide range of topics, including confidential and sensitive information Ability to clearly communicate to perform essential functions Working Environment: Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse Visual acuity and manual dexterity are associated with daily use of desktop computer, bending, stooping, reaching, and lifting up to 20 pounds (light) Frequent physical demands may include stooping, bending, crawling under/around objects, reaching, lifting and pushing objects of varying weights up to 20 pounds (light) Expectation to work primarily onsite, co-located with School of Medicine and Advanced Medical Engineering and ASU Health leadership, with some flexibility to work remotely on occasion Department Statement: ASU Health brings together the nation’s most innovative university and its large, diverse, and interdisciplinary ecosystem to address the health needs of Arizona and the nation. Through bold initiatives that transform health care delivery, embrace technology to improve health outcomes, and expand the health workforce, ASU Health is reimagining how care is designed, taught, and experienced. ASU Health includes the John Shufeldt School of Medicine and Medical Engineering, the School of Technology for Public Health, the Edson College of Nursing and Health Innovation, the College of Health Solutions, the Medical Master’s Institute, the Health Observatory at ASU, and ASU Clinics. Join us and you’ll be part of a team that is redefining health care — from clinic to community, from research to practice — and making real impact for individuals, families, and populations today and for the future. Driving Requirement: Driving is not required for this position. Location: Campus: Tempe Funding: No Federal Funding Instructions to Apply: Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO: https://www.myworkday.com/asu/d/inst/1$9925/9925$15792.htmld To be considered, your application must include all of the following attachments: Cover letter Resume/CV Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission. Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources. Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check. Current ASU employees and Contingent Workers should log into Workday to search for and apply to jobs using the Jobs Hub. Submitting your application using this portal may result in longer recruitment times. If you are not a current ASU employee, please create an external candidate account using a personal (non-ASU) email address and continue your application through this site. For step-by-step instructions, refer to the ASU Application Guide for External Candidates If you are a student (worker and non-worker) interested in applying for student jobs, please log into Workday to search for and apply to jobs using the Jobs Hub and click on Find Student Jobs in the lefthand menu. If you are a student (non-worker) interested in applying for staff jobs, please create an external candidate account using a personal (non-ASU) email address and continue applying through this site. About Arizona State University Recognized by U.S. News & World Report as the country’s most innovative school, Arizona State University is where students and faculty work with NASA to develop, advance and lead innovations in space exploration.

Lead and execute AI-powered content strategies across enterprise digital products, develop AI content tools, establish governance, and mentor teams to ensure quality and brand alignment. | Bachelor's degree with 3+ years in content strategy for large-scale digital products, experience with AI tools and prompt engineering, strong collaboration skills, and ability to work on-site in Scottsdale. | Job Profile: IT Project Specialist 2Job Family: IT Project ManagementTime Type: Full timeMax Pay - Depends on experience: $82,000.00 USD AnnualApply before 11:59 PM Arizona time the day before the posted End Date.Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.Job profile Summary: Works closely and collaboratively with project managers and product managers to assist with routine tactical tasks for project/product execution; develops and maintains relationships with the project/product team members; is committed to project/product success.Job Description:Are you passionate about building content strategies that shape enterprise products and emerging AI solutions? Do you excel at leading content design across the product lifecycle, creating journey-centered strategies that shape high-impact digital experiences? Do you have the expertise to engineer custom AI content tools that expand across products, journeys and teams to drive scalable content strategies? Then keep reading below for this exciting Senior AI Content Strategist opportunity!EdPlus at ASUis a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.Want to know more about working at EdPlus? Click here!We are seeking aSenior AI Content Strategist, Enterprise and Innovation Productsto join our Strategic Communications and Content Strategy team. Every day you'll make a difference in the lives of others by leading content design and strategy through the full product lifecycle, from early ideation and requirements gathering through deployment, iteration and ongoing optimization. You'll be responsible for ensuring that content is brand-aligned, meets technical requirements, is optimized for AI and supports students throughout their journey.In addition, you'll play a pivotal role in shaping EdPlus' AI content strategy. You'll be responsible for building and testing AI-powered content tools, creating and refining prompt engineering frameworks, establishing governance processes for AI-generated content, and mentoring teams on the effective use of AI content tools. This position is both strategic and operational, balancing innovation with execution to ensure consistency, quality and impact.Essential Duties: Shape and guide the content strategy for enterprise-level, UX-driven digital experiences, including applications, student services and innovation platforms. Drive the development and execution of content strategy for AI-powered products and tools, such as chatbots and personalized digital experiences. Partner with product, design, engineering and research to create products, design new features and implement content strategies that guide students across critical moments in their journey, ensuring digital experiences are clear, accessible and supportive at every stage. Create, test and refine new custom AI content tools and scalable frameworks that democratize content creation across teams. Develop and maintain prompt engineering frameworks that guide consistent, brand-aligned and high-quality AI outputs across products and tools. Serve as editorial lead for AI-generated content across multiple products, reviewing and refining outputs to ensure clarity, accuracy, tone, inclusivity and accessibility. Establish and oversee AI content governance policies, workflows and standards to ensure quality, accessibility, inclusivity and brand alignment. Build modular content systems and centralized libraries for high-use microcopy to build efficiency and consistency across products. Train and mentor teams on content best practices and the effective use of AI content tools, building role-specific adoption and scaling content expertise across EdPlus. Identify, evaluate and recommend emerging AI technologies, balancing innovation with scalability, governance and user experience. Assume or coordinate additional duties or projects as assigned or directed. NOTE : This is not a fully remote position. Must be able to reliably commute to Scottsdale, Arizona.Desired Qualifications:Bachelor's degree or higher in a related field. Experience leading content strategy and content design for large-scale digital products or enterprise systems. Proven ability to design journey-centric content strategies that improve user experience and align with business goals. Experience structuring content for AI-powered interfaces or products such as chatbots, search assistants or other retrieval-based systems. Experience supporting AI model training and optimization using structured content, instructional prompts and curated examples to improve content output quality over time. Experience working with LLMs and building custom AI tools, including defining instructions, examples and knowledge sources. Demonstrated understanding of retrieval-augmented generation (RAG) and how to structure content to improve accuracy and relevance in AI-generated outputs. Experience collaborating with product managers, engineers, designers and researchers to deliver user-centered products and content strategies at scale. Demonstrated strong understanding of content governance practices, including brand standards, accessibility, inclusivity and QA processes. Experience designing modular content systems, libraries or reusable frameworks that ensure consistency and efficiency across products. Experience with content performance measurement, A/B testing, UX research and using data to drive content optimization. Evidence of strong organizational skills, attention to detail and the ability to document complex systems, workflows and standards. Experience collaborating on product deployment and optimization lifecycles, including requirements gathering, prototyping, shaping user flows, building content strategies, executing content design and QA. Demonstrated passion for working in a collaborative, cross-functional environment that values shared problem-solving and continuous learning. Demonstrated enthusiasm for higher education and mission-driven work that expands access, innovation and student success. Evidence of comfort with ambiguity, experimentation and evolving responsibilities in a dynamic, rapidly changing environment. NOTE:Please answer the following questions in your cover letter to help us understand your fit for the role:Describe your experience leading content strategy for large-scale digital products. How did you align content approaches with product deployment cycles and user journeys? Share your experience working with AI tools. How have you applied prompt engineering and other strategies to test, refine and scale their use? What does responsible AI content governance mean to you, and how would you approach ensuring quality, accessibility and brand alignment in AI-generated content? Salary & Benefits:$71,500 - $82,000 per year; DOEASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.Healthcare Financial Security Retirement Family Resources Tuition Reduction (Eligible ASU Employee, their dependents and spouse.) Discounts Working Environment:Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.Department Statement:EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.EdPlus at ASUDriving Requirement: Driving is not required for this position.Location: Off-Campus: ScottsdaleFunding: No Federal FundingInstructions to Apply:Current Employees and Students should apply directly withinWorkdayusing the Jobs Hub. Use this link and log in using SSO: https://www.myworkday.com/asu/d/inst/1$9925/9925$13347.htmldTo be considered, your applicationmustincludeallof the following attachments:Cover letter Resume/CVNote: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.Need help finding the right job?We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.ASU Statement:Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobaccoAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.Notice of Availability of the ASU Annual Security and Fire Safety Report:In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.Employment Verification Statement:ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.Background Check Statement:ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Manage and optimize content publishing and governance across CMS and knowledge base platforms, collaborate with multiple teams to ensure content clarity, consistency, and AI-readiness, and maintain content quality through audits and QA processes. | Bachelor’s degree with 3+ years experience in content systems strategy, CMS and knowledge base management, content governance, SEO, accessibility, and collaboration skills, with a preference for Drupal and AI content enablement knowledge. | Overview EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU. We are seeking a Content Systems Strategist to join our Strategic Communications & Content Strategy team. Every day you’ll make a difference in the lives of others by driving the structure, governance and ongoing optimization of our content systems, both external (CMS in Drupal) and internal (knowledge bases such as Guru). You’ll help ensure that our content ecosystem is not only human-readable and consistent with our brand, but also machine-readable for search experiences and AI tools, supporting a strong foundation for intelligent content delivery. Responsibilities Manage and optimize content publishing across ASU Online and other EdPlus web ecosystems, ensuring consistency in voice, tone, messaging and strategic alignment. Serve as the primary connection between content strategy and CMS systems, documenting content types, workflows, permissions, dependencies and governance structures. Conduct a comprehensive assessment of existing content structures across both CMS platforms and internal knowledge bases, identifying gaps, inconsistencies and areas for improvement. Maintain and optimize content within internal knowledge base platforms (e.g., Guru), ensuring clarity, accuracy and consistency across a growing portfolio of nearly 400 academic programs and related resources. Collaborate with stakeholders across portfolio, UX, marketing, product and operations teams to gather source information, standardize content formats and ensure knowledge base accuracy and alignment with public-facing content. Establish scalable, sustainable systems for content governance, including documentation standards, tagging systems, content lifecycle planning and routine audits across web and knowledge base platforms. Build and maintain regular QA and content health check processes for both internal and external content, monitoring for outdated information, broken links, misaligned messaging and accessibility compliance. Collaborate across content, web, portfolio, UX and product teams to ensure updates and new information are accurately integrated into site architecture, content systems and publishing workflows. Partner with developers to understand backend systems and advocate for content system improvements, automation opportunities and long-term scalability. Maintain and prioritize a backlog of CMS, knowledge base and workflow improvements based on user feedback, system limitations and evolving team needs. Support AI-readiness by ensuring internal and external content systems are structured in ways that improve discoverability, clarity and reusability by machine learning models and search technologies. Coordinate or assume other duties or projects as assigned or directed. Minimum Qualifications Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Desired Qualifications Bachelor’s degree or higher in a related field. Experience managing content in a web CMS (Drupal preferred), including content types, workflows and publishing constraints. Experience maintaining content within an internal knowledge base (e.g., Guru, Confluence), applying content governance practices to ensure clarity, consistency and usability at scale. Evidence of strong organizational skills and extreme attention to detail, especially in documenting complex systems and processes. Experience designing repeatable content QA or audit tools that help maintain brand and strategy alignment. Evidence of familiarity with SEO fundamentals, metadata and structured content principles. Demonstrated knowledge of accessibility standards and commitment to inclusive content practices. Demonstrated ability to collaborate across functions, including developers, content creators, portfolio managers, marketers and strategists. Demonstrated knowledge or experience with AI content enablement, including preparing systems for machine-readability and structured data usage. Demonstrated ability to build and maintain effective relationships and navigate technical conversations with curiosity and confidence. Evidence of passion for working in a collaborative, cross-functional environment that values shared problem-solving and continuous learning. Demonstrated enthusiasm for higher education and mission-driven work that supports access, innovation and student success. Demonstrated comfort with ambiguity and a flexible mindset; ability to adapt to evolving priorities, tools and responsibilities in a dynamic organization. Note Note: This is not a fully remote position. Must be able to reliably commute to Scottsdale, Arizona. Location Off-Campus: Scottsdale Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Higher Education Salary & Benefits $71,500 - $82,000 per year, DOE ASU offers a total compensation package that includes valuable employee benefits. Healthcare Financial Security Retirement Family Resources Tuition Reduction (Eligible ASU Employee, their dependents and spouse) Discounts Working Environment EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. This is not a fully remote position. Department Statement EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability. EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold. Compliance Arizona State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. The ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources. Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check. #J-18808-Ljbffr

Write and edit web content, emails, and communications for ASU Foundation and alumni, support Outreach Hub staff with proofreading, and manage project records. | Currently enrolled ASU student with strong writing, editing, and communication skills, ability to work independently and collaboratively, and willingness to sign confidentiality agreement. | Student Writer/Editor – Outreach Hub page is loadedStudent Writer/Editor – Outreach HubApply locations Tempe, AZ time type Part time posted on Posted 5 Days Ago job requisition id R1180Student Writer/EditorThe student writer/editor is part of a dynamic team of content creators who use data-driven insights and collaborative approaches to create multichannel marketing and engagement solutions to advance the ASU brand. The student writer/editor will also contribute to the Outreach Hub’s alumni communications efforts, working under the guidance of the OH marketing content specialist.The student will be responsible for writing and editing content for communication vehicles including emails, websites, solicitations, some social media posts and other collateral designed to connect people and organizations to our partner, Arizona State University. The student also will assist the senior content manager with editing and proofing material produced by the Outreach Hub.ASUEP offers student workers exceptional professional development opportunities, including mentoring, monthly student worker lunches, quarterly professional skills workshops and networking events designed to expand your network of contacts within the organization.What you’ll do:Writes web content for the ASU Foundation’s giving website, asufoundation.org, the ASU alumni website, alumni.asu.edu and other ASU Enterprise Partners digital properties.Writes email communications with an understanding of email best practices and standards for driving engagement.Researches and writes news or feature stories as needed.Researches, writes and edits a variety of communications on behalf of and in partnership with internal and external stakeholders.Conducts interviews and thoroughly investigates activities and events assigned to effectively create written materials; may include digital photography when reporting on ASU Foundation events.Provides proofreading and editing support to Outreach Hub staff for all communication pieces produced by ASU Enterprise Partners.Maintains thorough files and project records and track client communications so as to find important information and project histories.Performs other duties as assigned.What you’ll need:Strong skill in writing for multiple communications vehicles such as websites, newsletters, email, etc.Strong working knowledge of the Associated Press Stylebook and ability to learn and abide by ASU brand guidelines.Strong content development and writing skills.Effective proofreading and editing skills.Use of computers with working knowledge of Microsoft Office suite.Collaborative style combined with the ability and desire to work in a team-based environment.Strong and collegial interpersonal skills and an ability to communicate effectively in person, in writing and by phone.Ability to work both independently and as part of a team.Ability to maintain a high degree of confidentiality and responsibility regarding information related to ASU Enterprise Partners, its affiliates and university business and confidential prospect information.Attention to detail and thoroughness in completing assigned duties.Highly organized and able to handle multiple projects.Required qualifications:A candidate must be a currently enrolled student at Arizona State University. A student must be willing to sign and abide by a confidentiality agreement.Preferred qualifications:A student obtaining a degree in journalism, marketing or public relations is preferred. However, a currently enrolled student pursuing an undergraduate or graduate degree in a related field with a willingness to learn and an ability to work well with others is also encouraged to apply.Benefits:Hybrid work schedule. We work from home on Mondays and Fridays!$30 bi-weekly cell phone reimbursementHands-on experience in a professional environmentProfessional development plansOpportunity to network with ASUEP leaders and other ASU studentsAccess to LinkedIn Learning and their 8,000+ coursesProfessional skills workshopsAt ASU Enterprise Partners:ASU Enterprise Partners is a nonprofit organization whose mission is to provide an ecosystem of services to create solutions and generate resources to extend Arizona State University’s reach and advance its charter. ASU Enterprise Partners supports ASU and several affiliates, including the ASU Foundation for a New American University, ASU Outreach Hub, ASURE, NEWSWELL, Skysong Innovations and University Realty.ASU Enterprise Partners is home to several Centers of Excellence whose purpose is to provide professional services to its affiliates. The Centers of Excellence include Finance, General Counsel, Investments, Public Relations and Strategic Communications, Human Resources, Facilities and Operations, Data Analytics and Insights Planning, Budgeting and Strategy, and Technology and Solutions.At ASU Enterprise PartnersWe serveASU and one another with integrity, trust and compassionWe engagestep up, own it, collaborateWe innovate.continuously, fearlessly, make decisions and take risksWe carethat everyone feels respected and valued for who they areASU Enterprise Partners is an Equal Opportunity Employer #J-18808-Ljbffr