Angi

Angi

17 open positions available

1 location
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 17 most recent jobs
Angi

Senior Infrastructure Engineer

AngiAnywhereFull-time
View Job
Compensation$70K - 130K a year

Develop internal tools and automate infrastructure using AWS and programming languages to ensure website robustness and availability. | Bachelor's degree with 5 years AWS and 3 years Kubernetes experience, proficiency in Python, Go, and infrastructure as code tools. | For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance: Founded in 1995 as Angie’s List and rebranded in 2021 Global company with 9 brands in 8 countries and employees worldwide Homeowners have turned to us for 300 million home projects and counting Job Description: Develop internal tools and processes according to architectural guidelines with oversight by senior members of the team. Identify weaknesses in current tooling that will drive changes to the overall architecture. Serve as an infrastructure liaison to the development and operations teams. Research, design, and implement automation to create and manage the infrastructure used to run the website. Research potential tools to address business needs, and frequently use a mixture of AWS services (such as CloudFormation, EC2, RDS, ElastiCache, etc.) and various programming languages such as Ruby, Python, Bash, and NodeJS to automate processes. Review documentation on the tools or programming languages, research best practices, evaluate tradeoffs, and solicit feedback on tools. Determine tools and processes needed using New Relic, Nagios, or CloudWatch to monitor performance. Design solutions that increase robustness of the website, allowing the website to work more quickly and allow the site’s operation in a financially responsible manner. Create and design solutions that maximize the availability of the website by ensuring it operates in multiple data centers (AWS Availability Zones). Create documentation, typically in Confluence, of the proposed solution and its design, present it to members of the organization to ensure critical aspects are understood prior to the introduction of a new or updated process. Execute or coordinate the introduction of the new or updated processes into the production website. Understand the change management process. Ensure the rollout of the change does not negatively impact the customer experience. Execute code reviews of changes being made by others and review changes in a wide variety of technologies (e.g., Chef, Ruby, Python, NodeJS, CloudFormation, Bash, and others) to ensure they are syntactically correct and meet performance and reliability standards. Job Requirements: 1. Bachelor’s degree in Computer Science, Computer Engineering, Computer Information Systems, or a closely related field. 2. 5 years of progressive experience with cloud computing on Amazon Web Services (AWS). 3. 3 years of experience in Kubernetes and container orchestration, which may have been gained as part of or in addition to the 5 years of progressive experience with cloud computing on AWS. 4. Other experience and skills must include: Developing and maintaining Kubernetes clusters for running workloads. Working with or building out control-loop style operators. Programming skills with Python and Go. Terraform, Helm, or other infrastructure as code tools. Docker or other containerization technologies. Experience with on-prem or cloud-based object stores. Kubernetes GitOps tooling such as Argo CD and blue/green deployments. Kubernetes secret management tooling. Experience with supporting application infrastructure including Kafka, Zookeeper, and Postgres. Mentoring of junior engineers. 5. May work remotely. 6. Must have current authorization to be employed in the U.S. without employer sponsorship. · The base salary band for this position ranges from $165,000 - $216,000, commensurate with experience and performance. Compensation may vary based on factors such as geographic location. · This position will be eligible for a competitive year end performance bonus & equity package · Full medical, dental, vision package to fit your needs · Flexible vacation policy; work hard and take time when you need it · Pet discount plans & retirement plan with company match (401K) Employer and worksite: Angi Inc., 3601 Walnut St., Denver, CO 80205 Apply online at https://www.angi.com/careers/jobs #LI-DNP

AWS
Kubernetes
Python
Go
Terraform
Direct Apply
Posted about 1 month ago
Angi

Senior Manager, Analytics (Customer Care)

AngiAnywhereFull-time
View Job
Compensation$70K - 120K a year

Lead analytics team to improve retention and churn, manage business reviews, and provide insights to senior leadership. | 6+ years analytics experience, 2+ years people management, expert SQL, executive reporting, and deep statistical analysis. | For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance: Founded in 1995 as Angie’s List and rebranded in 2021 Global company with 9 brands in 8 countries and employees worldwide Homeowners have turned to us for 300 million home projects and counting About the team: Angi’s Care Analytics team is at the center of how we understand, grow, and retain our Pro network. The Senior Manager, Analytics stewards the analytical strategy and cadence that drives decision-making across Pro retention, churn, cash collection, and care team effectiveness. In this role you will serve as the primary analytical partner to our customer care business unit —translating complex, weekly data signals into actionable narratives. You will lead a team of analysts, manage a dynamic project backlog, and set the standard for analytical rigor across Customer Care Network metrics. This is a highly visible, high-impact role that requires someone equally comfortable writing SQL one day and presenting findings to a leadership team the next morning. What you’ll do: Weekly & Monthly Business Reviews Steward and publish weekly business reviews, synthesizing key metrics and signals into clear, stakeholder-ready commentary. Flag material metric movements proactively—distinguishing noise from signal—and recommend whether to investigate immediately, monitor, or backlog. Lead the Weekly Metrics review for senior leadership, including narrative development and proactive identification of metric gaps in our retention trends. Manage transitions of report stewardship within the team and ensure analytical continuity (e.g., onboarding new analysts to weekly cadences without degrading output quality). Analytical Prioritization & Team Management Run a weekly Care Analytics prioritization process: maintain the backlog across multiple stakeholder groups (Care leadership, Pro product, Finance), arbitrate competing priorities, and communicate trade-offs clearly. Manage and develop a team of analysts (Senior Analysts, Analysts), providing coaching on both technical craft and business communication. Define project scopes and ETAs, track delivery, and surface blockers early—including upstream data/engineering dependencies. Champion the Analytics + AI literacy initiative, helping team members build skills in AI-assisted analysis and productivity tooling. Deep-Dive Investigation & Root Cause Analysis Drive structured investigations into metric deterioration Leverage regression analysis, cohort segmentation, and hypothesis testing to isolate drivers of key metrics and distinguish correlation from causation. Partner with Data Science and Product Analytics on metric definitions, unified views for migrations, and new metric builds. Validate and QA metric definitions end-to-end, including numerator/denominator alignment, data source mapping, and appropriate use of segment filters. Stakeholder Partnership Act as the analytical voice in leadership discussions on customer metrics, rules, program effectiveness, and optimization strategies. Translate ambiguous asks from business leaders into structured analytical plans with defined hypotheses, recommended cuts, and timelines. Collaborate cross-functionally with Care Ops, Finance, Product, and Data Engineering to ensure analytical outputs are grounded in operational reality. Partner with Data Engineering on data quality issues to ensure reporting reliability. Who you are: Required: 6+ years of analytics experience, with 2+ years managing analysts in a fast-paced, data-intensive environment. Proven track record stewarding executive-facing reporting cadences—ideally weekly business reviews—with a strong ability to translate metric movements into business narratives. Expert-level SQL and proficiency with BI tools (Looker preferred); comfortable building and validating complex metric logic from scratch. Experience with retention/cohort analysis, churn modeling, or marketplace analytics. Strong statistical judgment: ability to distinguish meaningful trends from noise, apply regression analysis, and design structured investigations with clear hypotheses. Exceptional written and verbal communication—able to write tight, stakeholder-ready commentary (with appropriate caveats) under time pressure. Demonstrated ability to manage a dynamic project backlog, negotiate priorities with multiple stakeholders, and deliver on competing timelines. AI first mentality who leverages any tool available to increase efficiency, accuracy, and quality of insight generation. Preferred: Experience in a marketplace, e-commerce, or home services business with a two-sided network (pro/consumer or seller/buyer). Familiarity with Salesforce data structures and CRM-based analytics (save events, churn events, case history). Experience with metric migration projects (e.g., moving reporting between data warehouses or unified explore environments). Working knowledge of A/B testing and holdout experiment design. Exposure to AI/ML applications in analytics (coaching impact sizing, predictive churn, prospect scoring). Jira or similar project tracking experience for managing analytical work intake. Compensation & Benefits: The base salary band for this position ranges from $155,000-$210,000, commensurate with experience and performance. Compensation may vary based on factors such as geographic location This position will be eligible for a competitive year end performance bonus & equity package Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. #LI-Hybrid #LI-Remote

People Management
Retention Analysis
Churn Modeling
Regression Analysis
SQL
Direct Apply
Posted about 1 month ago
Angi

Senior User Experience Researcher

AngiAnywhereFull-time
View Job
Compensation$70K - 120K a year

Execute strategic discovery research to identify future product opportunities and manage customer experience metrics programs. | 4-6 years UX research experience with qualitative and quantitative skills, including AI-assisted research tools. | For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance: Founded in 1995 as Angie’s List and rebranded in 2021 Global company with 9 brands in 8 countries and employees worldwide Homeowners have turned to us for 300 million home projects and counting About the team UX Research at Angi is embedded in a multidisciplinary team of designers, researchers, and content creators. We build experiences that span both sides of a two-sided marketplace — homeowners navigating big decisions and service professionals growing their businesses — across digital and in-person touchpoints. We're in a meaningful growth period. This isn't a role focused solely on optimizing existing flows. We're building new product surfaces, exploring new experience models, and using research to identify opportunities we haven't yet named. If you're energized by working in ambiguous, early-stage problem spaces and helping a team build from a strong point of view, this is a good team for you. About the role This is a rare opportunity to do two kinds of research that most roles force you to choose between. On one side, you'll co-define and execute blue sky and strategic discovery work alongside research leadership — exploring future-state opportunities, emerging user needs, and experience spaces that don't have a roadmap item yet. This is generative, open-ended work where the question is often as important as the answer, and where your instincts about what's worth exploring will matter as much as your ability to run a clean study. On the other side, you'll own a portfolio of customer experience metrics programs — tracking how users feel and behave across key moments in the Angi journey, measuring the impact of product changes over time, and building the longitudinal understanding that keeps the team grounded in what's actually happening for customers. Together, these two workstreams give you something unusual: real influence at the front edge of product strategy, and the satisfaction of watching your research drive decisions you can measure. You'll report directly to the VP of Research — which means a short path to the conversations that matter and a genuine opportunity to shape how the research function evolves. What you'll do Independently scope and execute research studies based on product decisions and risks — choosing methods that balance rigor and speed, and adjusting when conditions change Work across multiple data sources: qualitative interviews, usability sessions, concept tests, lightweight surveys, and secondary research Participate in and support generative and discovery research — concept testing, opportunity framing, early-stage exploration — where the question isn't fully defined yet Synthesize across sessions to identify root causes and motivations, not just surface-level patterns; produce insights grounded in repeated behavior, context, and meaning Connect insights to near-term roadmap decisions and help partners understand user tradeoffs alongside business constraints Communicate findings clearly to product, design, and engineering partners — distilling complexity into what matters most and what to do about it Present to cross-functional partners and occasional director-level stakeholders with confidence and clarity Use AI tools to accelerate synthesis and research operations (tagging, clustering, transcription, repository management) while validating outputs for accuracy Contribute to team practice: share reusable frameworks, improve templates, mentor junior researchers on craft and process Build trusted relationships with product and design partners within your zone Who you are 4–6 years of UX research experience, with a combination of consultancy/innovation firm experience and in-house product work Your consultancy or design firm experience gave you: comfort operating in ambiguous, 0-to-1 spaces; a habit of working with stakeholders who aren't sure what they need; and confidence forming and defending a point of view with limited data Your in-house product experience gave you: familiarity with how product roadmaps, sprint cycles, and metrics work; an understanding of how research earns trust and gets used in a fast-moving team; and a track record of insights that influenced real decisions Skilled in qualitative methods (interviews, diary studies, concept testing, usability testing) with growing comfort in quantitative approaches (surveys, behavioral data analysis, A/B interpretation) You scope studies independently and choose methods that fit the question — not the other way around You synthesize across sessions to find root causes, not just recurring quotes; your insights say something about why, not just what Strong, clear communicator — you can write a sharp one-pager, structure a crisp readout, and present to a skeptical PM or design lead without losing them Collaborative and reliable — partners know what to expect from you, you manage expectations proactively, and you raise blockers early Curious about home ownership, home improvement, and what it means to help people find reliable help for something as personal as where they live Comfortable working in AI-assisted workflows and interested in doing research on AI-powered product experiences as we build them Compensation & Benefits The base salary band for this position ranges from $130,000 - $180,000, commensurate with experience and performance. Compensation may vary based on factors such as geographic location. This position will be eligible for a competitive year end performance bonus & equity package Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. #LI-Remote

Qualitative Research
Quantitative Research
Concept Testing
Customer Experience Metrics
Stakeholder Management
Direct Apply
Posted about 2 months ago
Angi

Senior Director, Accounting

AngiAnywhereFull-time
View Job
Compensation$175K - 240K a year

Lead operational accounting functions including general ledger, close management, payroll, and accounts payable ensuring accuracy and efficiency. | 12+ years progressive accounting experience with senior leadership, CPA certification, US GAAP expertise, and public company SOX compliance. | For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi At a Glance • Founded in 1995 as Angie’s List and rebranded in 2021 • Global company with 9 brands in 8 countries and employees worldwide • Homeowners have turned to us for 300 million home projects and counting Angi is seeking a Senior Director, Accounting to join our Finance & Accounting team. Reporting to the Chief Accounting Officer, this role stewards our operational accounting functions — including General Ledger and Close Management, Payroll, and Accounts PayableThe ideal candidate is a hands-on accounting leader who takes pride in running clean, accurate, and well-controlled processes at scale in a publicly traded company. About The Team Our Finance & Accounting organization sits at the center of how Angi operates. The accounting team is a collaborative group responsible for the integrity of our financial reporting and the efficiency of our close processes. This role sits within a tight-knit accounting leadership team with direct visibility to the CAO and CFO, and works cross-functionally with Finance, FP&A, Tax, Procurement, HR, Legal, and Technology on a regular basis. While this is a remote position, we are a global company and are looking for applicants located in eastern or central time zones to align with our team's working hours. What You’ll Do As Senior Director, Accounting, you will be the operational owner of multiple accounting functions and the primary driver of a timely, accurate financial close. You will lead a team of accounting directors, managers and senior accountants and ensure the integrity, consistency, and efficiency of accounting processes across all areas of responsibility. General Ledger Management • Steward the accuracy and integrity of the general ledger across all operational accounting areas (excluding Revenue and AR) • Lead the monthly, quarterly, and annual financial close process, maintaining accuracy while driving efficiencies • Oversee journal entry review, account reconciliation, and variance analysis; establish and enforce consistent standards across the team • Partner with FP&A, Tax, Revenue Accounting, and the international accounting team to support accurate consolidation and reporting • Support software capitalization policy governance in partnership with Finance leadership Close Management • Serve as the operational steward of the end-to-end financial close, coordinating across all accounting functions to ensure timely and complete period-end close • Develop and maintain a detailed close calendar; track milestones, surface risks proactively, and drive accountability across the team • Identify and implement process improvements through automation, standardization, and cross-functional collaboration • Report close status and key metrics to the CAO on a regular cadenceSteward the accuracy and integrity of the general ledger across all operational accounting areas (excluding Revenue and AR) Balance Sheet Reconciliation • Oversee the comprehensive balance sheet reconciliation program, ensuring all accounts are reconciled timely, accurately, and in accordance with company policy • Monitor and drive resolution of aged or unresolved reconciling items; escalate as appropriate • Serve as a primary point of contact for external auditors on various types of inquiries Payroll Accounting • Provide accounting oversight for all payroll-related activity, including accruals, benefits, equity compensation, and payroll tax liabilities • Partner with HR and Payroll Operations to ensure accurate recording and reconciliation of all compensation-related costs • Manage payroll-related balance sheet accounts and support internal and external audits Cash Reconciliation • Oversee the end-to-end cash reconciliation process across all bank accounts and payment platforms • Ensure timely identification and resolution of reconciling items in collaboration with Treasury • Maintain strong controls around cash accounting and reporting Accounts Payable • Lead the AP function, ensuring accurate and timely processing of vendor invoices and employee expense reports • Manage 1099 and other regulatory compliance requirements • Enforce payment controls and segregation of duties; drive AP automation and process efficiency initiatives • Oversee the accounting for all procurement activities, including Angi’s purchase order process and corporate card program. • Partner with Procurement and Legal to ensure proper accounting treatment for contracts, spend commitments, and vendor arrangements Leadership & Team Development • Manage, mentor, and develop a high-performing team of accounting leaders and staff across all functional areas • Contribute to the broader accounting strategy and represent the function in cross-functional leadership forums • Serve as a primary liaison to external auditors for all operational accounting areas during quarterly reviews and annual audits • Support ERP upgrades, system implementations, and finance transformation initiatives • Own SOX compliance, internal control documentation, and remediation efforts across all areas of responsibility Who You Are • 12+ years of progressive accounting experience, with at least 4 years in a senior leadership role managing teams across multiple accounting functionstries • CPA certification, with a Big 4 or large regional public accounting background • Deep technical knowledge of US GAAP, with hands-on experience across GL, close management, payroll accounting, cash and accounts payable. • Prior experience in a publicly traded company with SOX compliance responsibilities • A strong track record of driving operational efficiency, close accuracy, and process consistency at scale • Strong leadership and people development skills, with the ability to build a high-accountability team culture that embraces the use of AI • Excellent communication and cross-functional collaboration skills • Proficiency in ERP platforms (NetSuite experience is preferred) Nice To Have • Experience in technology, marketplace, or home services industries • Exposure to multi-entity or multi-currency accounting environments Compensation & Benefits • The base salary band for this position ranges from $175,000-$240,000, commensurate with experience and performance. Compensation may vary based on factors such as geographic location. • This position will be eligible for a competitive year end performance bonus & equity package • Full medical, dental, vision package to fit your needs • Flexible vacation policy; work hard and take time when you need it • Pet discount plans & retirement plan with company match (401K) • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

General Ledger Management
Financial Close Process
Payroll Accounting
Verified Source
Posted 2 months ago
Angi

Senior Director, Accounting

AngiAnywhereFull-time
View Job
Compensation$90K - 130K a year

Oversee operational accounting functions and manage accounting team ensuring timely financial close and compliance. | 12+ years accounting experience with 4+ years senior leadership, CPA certification, US GAAP knowledge, and public company experience required. | For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance: Founded in 1995 as Angie’s List and rebranded in 2021 Global company with 9 brands in 8 countries and employees worldwide Homeowners have turned to us for 300 million home projects and counting Angi is seeking a Senior Director, Accounting to join our Finance & Accounting team. Reporting to the Chief Accounting Officer, this role stewards our operational accounting functions — including General Ledger and Close Management, Payroll, and Accounts PayableThe ideal candidate is a hands-on accounting leader who takes pride in running clean, accurate, and well-controlled processes at scale in a publicly traded company. About the team: Our Finance & Accounting organization sits at the center of how Angi operates. The accounting team is a collaborative group responsible for the integrity of our financial reporting and the efficiency of our close processes. This role sits within a tight-knit accounting leadership team with direct visibility to the CAO and CFO, and works cross-functionally with Finance, FP&A, Tax, Procurement, HR, Legal, and Technology on a regular basis. While this is a remote position, we are a global company and are looking for applicants located in eastern or central time zones to align with our team's working hours. What you’ll do: As Senior Director, Accounting, you will be the operational owner of multiple accounting functions and the primary driver of a timely, accurate financial close. You will lead a team of accounting directors, managers and senior accountants and ensure the integrity, consistency, and efficiency of accounting processes across all areas of responsibility. General Ledger Management Steward the accuracy and integrity of the general ledger across all operational accounting areas (excluding Revenue and AR) Lead the monthly, quarterly, and annual financial close process, maintaining accuracy while driving efficiencies Oversee journal entry review, account reconciliation, and variance analysis; establish and enforce consistent standards across the team Partner with FP&A, Tax, Revenue Accounting, and the international accounting team to support accurate consolidation and reporting Support software capitalization policy governance in partnership with Finance leadership Close Management Serve as the operational steward of the end-to-end financial close, coordinating across all accounting functions to ensure timely and complete period-end close Develop and maintain a detailed close calendar; track milestones, surface risks proactively, and drive accountability across the team Identify and implement process improvements through automation, standardization, and cross-functional collaboration Report close status and key metrics to the CAO on a regular cadenceSteward the accuracy and integrity of the general ledger across all operational accounting areas (excluding Revenue and AR) Balance Sheet Reconciliation Oversee the comprehensive balance sheet reconciliation program, ensuring all accounts are reconciled timely, accurately, and in accordance with company policy Monitor and drive resolution of aged or unresolved reconciling items; escalate as appropriate Serve as a primary point of contact for external auditors on various types of inquiries Payroll Accounting Provide accounting oversight for all payroll-related activity, including accruals, benefits, equity compensation, and payroll tax liabilities Partner with HR and Payroll Operations to ensure accurate recording and reconciliation of all compensation-related costs Manage payroll-related balance sheet accounts and support internal and external audits Cash Reconciliation Oversee the end-to-end cash reconciliation process across all bank accounts and payment platforms Ensure timely identification and resolution of reconciling items in collaboration with Treasury Maintain strong controls around cash accounting and reporting Accounts Payable Lead the AP function, ensuring accurate and timely processing of vendor invoices and employee expense reports Manage 1099 and other regulatory compliance requirements Enforce payment controls and segregation of duties; drive AP automation and process efficiency initiatives Oversee the accounting for all procurement activities, including Angi’s purchase order process and corporate card program. Partner with Procurement and Legal to ensure proper accounting treatment for contracts, spend commitments, and vendor arrangements Leadership & Team Development Manage, mentor, and develop a high-performing team of accounting leaders and staff across all functional areas Contribute to the broader accounting strategy and represent the function in cross-functional leadership forums Serve as a primary liaison to external auditors for all operational accounting areas during quarterly reviews and annual audits Support ERP upgrades, system implementations, and finance transformation initiatives Own SOX compliance, internal control documentation, and remediation efforts across all areas of responsibility Who you are: 12+ years of progressive accounting experience, with at least 4 years in a senior leadership role managing teams across multiple accounting functionstries CPA certification, with a Big 4 or large regional public accounting background Deep technical knowledge of US GAAP, with hands-on experience across GL, close management, payroll accounting, cash and accounts payable. Prior experience in a publicly traded company with SOX compliance responsibilities A strong track record of driving operational efficiency, close accuracy, and process consistency at scale Strong leadership and people development skills, with the ability to build a high-accountability team culture that embraces the use of AI Excellent communication and cross-functional collaboration skills Proficiency in ERP platforms (NetSuite experience is preferred) Nice to have: Experience in technology, marketplace, or home services industries Exposure to multi-entity or multi-currency accounting environments Compensation & Benefits: The base salary band for this position ranges from $175,000-$240,000, commensurate with experience and performance. Compensation may vary based on factors such as geographic location. This position will be eligible for a competitive year end performance bonus & equity package Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

General Ledger Management
Financial Close Management
Payroll Accounting
Direct Apply
Posted 2 months ago
Angi

Senior Manager, Pro Onboarding

AngiAnywhereFull-time
View Job
Compensation$110K - 160K a year

Lead and manage pro onboarding teams to improve customer experience and operational efficiency. | Experience in customer service or sales management, strategy consulting or startups, team leadership, and proficiency with Salesforce and Looker. | About the Role We are looking for a Senior Manager of Pro Onboarding to transform the customer experience strategy for a critical part of the pro journey, their first weeks as a customer. This includes developing a deep understanding of our customers, how to help them achieve ROI through their product experience, as well as their experience working with Angi onboarding reps in the first weeks as Angi customers. You will be responsible for identifying current gaps and opportunities in the pro experience through data analysis and customer interviews, size the impact of the addressable opportunities, and partner closely with cross functional leaders to drive effective results. In this role you will also own the execution and oversight of Angi's pro onboarding rep teams. You will hire, manage and develop high-performing customer service leaders as we scale our operations and grow our business. While this is a remote position, we are a global company and are looking for applicants located in eastern or central time zones to align with our team's working hours. What you'll do • Seek and highlight opportunities to improve the early tenure pro experience including ways to improve revenue and retention, implement customer segmentation, devise new service strategies, roll out new account offerings, etc. • Lead team through changes in structure, systems, and products, driving the talent and culture of a high-performing team that continuously pushes to improve customer service experience, create engaged customers, and facilitate organic growth. • Manage all activities associated with the pro onboarding rep team, including developing and implementing policies and procedures and ensuring continuous improvement of processes, systems, and communications. • Deploy resources and utilize assets to achieve qualitative and quantitative KPIs and service levels. • Deeply understand metrics and drive improvement based on data-driven insights. • Provide hiring, promotion, and disciplinary recommendations, as well as performance evaluation and feedback for direct reports. • Solve key operational needs of team members to maximize how they leverage their time, collaborate effectively and perform tasks. • Handle escalated customer complaints through engaging with customers to proactively solve issues and address complaints and setup and resolve problems with customer accounts. • Work with key stakeholders to implement new service strategies across all customer touch points and triage unresolved issues to different teams by communicating the customer and rep issues effectively. • Ability to work in multiple company systems and tools, including Salesforce, Looker, Playvox, Maestro, etc. Who you are • A strong operator with 2+ years of experience in customer service or sales management, preferably at a high-growth company • 2+ years experience in strategy consulting or in a technology startup with proven ability to propose and execute on strategic initiatives • Previous demonstrated experience leading, upskilling, and managing supervisors across multiple time-zones • Proven ability to prioritize initiatives based on company return on investment and margins • Customer-centric leader who is a self-starter, independent, and can balance several priorities • Performs well in a team setting with collaborative input and decision making with a diverse and multi-functional team • Working knowledge of Salesforce and Looker • Proven experience successfully leading teams through significant changes through strategic thinking and execution • Strong customer-facing communication skills • Experience managing remote agents / BPOs is a plus • Excellent verbal and written communication skills with the ability to develop and influence cross-functional partnerships We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. Compensation & Benefits • The salary band for this position rangesfrom $110,000 - $160,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. • This position will be eligible for a competitive year end performance bonus & equity package. • Full medical, dental, vision package to fit your needs • Flexible vacation policy; work hard and take time when you need it • Pet discount plans & retirement plan with company match (401K) • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Remote

customer service management
team leadership
data analysis
Verified Source
Posted 4 months ago
AN

Software Engineer

AngiAnywhereFull-time
View Job
Compensation$70K - 120K a year

Build, ship, and maintain full-stack code while contributing to system architecture and LLM-powered features and collaborating across teams using Agile. | At least 4 years experience with object-oriented languages and microservices, proficiency in containerization and relational databases. | At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: Homeowners have turned to Angi for more than 300 million projects 1,000+ home service tasks covered 2,800 employees worldwide Why join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we’re an amazing place to call home. We can’t wait to welcome you. About the team: We're a product-engineering team at the intersection of partnerships and AI — building the integrations and LLM-powered features that are shaping where our business goes next. We move fast, but we care deeply about doing it right: you'll find engineers here who geek out over clean architecture as much as they do over shipping. We're a tight-knit, remote-first team that spans time zones, which means we've built a culture around clear communication, strong documentation, and trust. If you thrive when given real ownership over meaningful problems — and want to grow alongside the people you work with — this is the team for you. While this is a remote position, we are a global company and are looking for applicants located in the eastern time zone to align with our team's working hours. What you’ll do: Build and Ship — Create, modify, and review full-stack code that meets our standards for performance, reliability, security, and testability. Architect Thoughtfully — Contribute to system design discussions and help translate business requirements into scalable technical solutions. Own Quality — Build robust automated tests and ensure every deployment is fast, reliable, and fearless. Work at the Frontier — Contribute to LLM-powered features and partnership integrations that are shaping new product direction. Communicate Clearly — Bridge the gap between technical complexity and business goals across the organization. Iterate Continuously — Participate in Agile ceremonies, drive team discussions, and help refine how we work — not just what we build. Who you are: A seasoned builder — You bring at least 4 years of hands-on development experience and know what it takes to ship reliable, production-grade software. Fluent in the stack — You're comfortable developing enterprise-level features in object-oriented languages like Java, Scala, Kotlin, or Ruby on Rails, with a strong appreciation for functional programming principles. An API and systems thinker — You have a solid track record with microservices architecture and RESTful API design, backed by a strong command of relational databases. Disciplined in your craft — You treat Git as second nature, write code with observability in mind (New Relic or similar), and are well-versed in containerization tools like Docker and Kubernetes. A clear communicator — You can translate complex technical concepts into plain language for any audience — whether that's a fellow engineer, a product manager, or a business stakeholder. Collaborative by default — You thrive in cross-functional environments, take ownership of your work, and make the people around you better. Compensation & Benefits: The base salary band for this position ranges from $125,000 - $180,000, commensurate with experience and performance. Compensation may vary based on factors such as geographic location. This position will be eligible for a competitive year end performance bonus & equity package Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. #LI-Remote

Microservices
RESTful API
Observability
New Relic
System design
Direct Apply
Posted 4 months ago
AN

Legal Operations Manager

AngiAnywhereFull-time
View Job
Compensation$95K - 132K a year

Optimize legal department workflows, manage legal technology and budgets, oversee vendor relationships, and lead cross-functional projects. | 6+ years legal operations experience, expertise in legal tech tools like CLM and SimpleLegal, strong financial and project management skills, and a relevant bachelor's degree. | At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: A new homeowner turns to Angi every second Our network has 150,000+ skilled pros in 50+ service categories 150,000,000+ projects brought to Angi (and counting) Why join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home. We can’t wait to welcome you. About the team We're looking for a highly organized, tech-savvy, and experienced Legal Operations Manager to join our Legal Department. This role is critical to improving the efficiency, scalability, and impact of our legal function by optimizing processes, managing technology, and controlling costs. What you’ll do Strategy & Optimization Process Optimization: Design, implement, and maintain efficient legal workflows and processes, including the management of the legal department's ticketing system to streamline requests and intake. Contract Administration Support: Work closely with the Legal and Procurement teams to streamline contract review and approval processes, ensuring efficiency and adherence to internal policies. Financial & Vendor Management Budgeting & Metrics: Manage the legal department's annual budget, including detailed spend tracking, financial forecasting, and the preparation of a monthly metrics tracker and departmental reports. Vendor & Outside Counsel Management: Oversee all relationships with legal vendors and outside counsel, including negotiating competitive fee arrangements, managing billing guidelines, and tracking performance against defined metrics. Technology & Data Management Technology Management: Evaluate, implement, and manage the full suite of legal technology tools, including Contract Lifecycle Management (CLM), e-billing, and document management systems, driving adoption and maximizing their value. Knowledge Management: Create and maintain centralized legal knowledge bases, standardized templates, and playbooks to ensure consistent and efficient legal advice across the organization. Project Leadership & Compliance Project Management: Lead and manage critical cross-functional projects involving Legal, Finance, Compliance, HR, Procurement, and other internal teams. This includes managing complex transitions, such as the migration from one contract system to a new platform. Compliance & Risk Management Support: Provide operational assistance for compliance initiatives, internal/external audits, and the tracking of key regulatory requirements. Who you are Bachelor's degree in a relevant field (e.g., Business, Finance, Technology, or Legal Studies). 6+ years of experience in Legal Operations or a similar function within an in-house legal department. Proven expertise in implementing and managing legal technology solutions (e.g., CLM, e-billing, document management). Strong analytical, financial, and legal budget management skills. Expertise on Legal Budgeting and Contract Management tools such as SimpleLegal and Lexion. Excellent project management and communication skills, with a track record of successfully leading cross-functional initiatives. We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits The salary band for this position ranges from $95,000 - $132,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. This position will be eligible for a competitive year end performance bonus & equity package. Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Remote

Legal Operations
Contract Lifecycle Management (CLM)
E-billing
Document Management Systems
Legal Budgeting
Project Management
Financial Forecasting
Vendor Management
Compliance & Risk Management
Direct Apply
Posted 10 months ago
AN

Legal Operations Manager

AngiAnywhereFull-time
View Job
Compensation$95K - 132K a year

The Legal Operations Manager will design and implement efficient legal workflows and manage the legal department's budget and vendor relationships. This role also involves leading cross-functional projects and supporting compliance initiatives. | Candidates should have a bachelor's degree and at least 6 years of experience in Legal Operations or a similar role. Expertise in legal technology solutions and strong project management skills are essential. | At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: A new homeowner turns to Angi every second Our network has 150,000+ skilled pros in 50+ service categories 150,000,000+ projects brought to Angi (and counting) Why join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home. We can’t wait to welcome you. About the team We're looking for a highly organized, tech-savvy, and experienced Legal Operations Manager to join our Legal Department. This role is critical to improving the efficiency, scalability, and impact of our legal function by optimizing processes, managing technology, and controlling costs. What you’ll do Strategy & Optimization Process Optimization: Design, implement, and maintain efficient legal workflows and processes, including the management of the legal department's ticketing system to streamline requests and intake. Contract Administration Support: Work closely with the Legal and Procurement teams to streamline contract review and approval processes, ensuring efficiency and adherence to internal policies. Financial & Vendor Management Budgeting & Metrics: Manage the legal department's annual budget, including detailed spend tracking, financial forecasting, and the preparation of a monthly metrics tracker and departmental reports. Vendor & Outside Counsel Management: Oversee all relationships with legal vendors and outside counsel, including negotiating competitive fee arrangements, managing billing guidelines, and tracking performance against defined metrics. Technology & Data Management Technology Management: Evaluate, implement, and manage the full suite of legal technology tools, including Contract Lifecycle Management (CLM), e-billing, and document management systems, driving adoption and maximizing their value. Knowledge Management: Create and maintain centralized legal knowledge bases, standardized templates, and playbooks to ensure consistent and efficient legal advice across the organization. Project Leadership & Compliance Project Management: Lead and manage critical cross-functional projects involving Legal, Finance, Compliance, HR, Procurement, and other internal teams. This includes managing complex transitions, such as the migration from one contract system to a new platform. Compliance & Risk Management Support: Provide operational assistance for compliance initiatives, internal/external audits, and the tracking of key regulatory requirements. Who you are Bachelor's degree in a relevant field (e.g., Business, Finance, Technology, or Legal Studies). 6+ years of experience in Legal Operations or a similar function within an in-house legal department. Proven expertise in implementing and managing legal technology solutions (e.g., CLM, e-billing, document management). Strong analytical, financial, and legal budget management skills. Expertise on Legal Budgeting and Contract Management tools such as SimpleLegal and Lexion. Excellent project management and communication skills, with a track record of successfully leading cross-functional initiatives. We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits The salary band for this position ranges from $95,000 - $132,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. This position will be eligible for a competitive year end performance bonus & equity package. Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Remote

Legal Operations
Process Optimization
Contract Administration
Budget Management
Vendor Management
Technology Management
Project Management
Compliance
Risk Management
Analytical Skills
Communication Skills
Financial Forecasting
Legal Technology
Knowledge Management
Cross-Functional Leadership
Contract Management
Direct Apply
Posted 10 months ago
AN

Legal Operations Manager

AngiAnywhereFull-time
View Job
Compensation$95K - 132K a year

The Legal Operations Manager will design and implement efficient legal workflows and manage the legal department's budget and vendor relationships. This role also involves leading cross-functional projects and ensuring compliance with regulatory requirements. | Candidates should have a bachelor's degree in a relevant field and at least 6 years of experience in Legal Operations or a similar role. Proven expertise in legal technology solutions and strong project management skills are essential. | At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: A new homeowner turns to Angi every second Our network has 150,000+ skilled pros in 50+ service categories 150,000,000+ projects brought to Angi (and counting) Why join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home. We can’t wait to welcome you. About the team We're looking for a highly organized, tech-savvy, and experienced Legal Operations Manager to join our Legal Department. This role is critical to improving the efficiency, scalability, and impact of our legal function by optimizing processes, managing technology, and controlling costs. What you’ll do Strategy & Optimization Process Optimization: Design, implement, and maintain efficient legal workflows and processes, including the management of the legal department's ticketing system to streamline requests and intake. Contract Administration Support: Work closely with the Legal and Procurement teams to streamline contract review and approval processes, ensuring efficiency and adherence to internal policies. Financial & Vendor Management Budgeting & Metrics: Manage the legal department's annual budget, including detailed spend tracking, financial forecasting, and the preparation of a monthly metrics tracker and departmental reports. Vendor & Outside Counsel Management: Oversee all relationships with legal vendors and outside counsel, including negotiating competitive fee arrangements, managing billing guidelines, and tracking performance against defined metrics. Technology & Data Management Technology Management: Evaluate, implement, and manage the full suite of legal technology tools, including Contract Lifecycle Management (CLM), e-billing, and document management systems, driving adoption and maximizing their value. Knowledge Management: Create and maintain centralized legal knowledge bases, standardized templates, and playbooks to ensure consistent and efficient legal advice across the organization. Project Leadership & Compliance Project Management: Lead and manage critical cross-functional projects involving Legal, Finance, Compliance, HR, Procurement, and other internal teams. This includes managing complex transitions, such as the migration from one contract system to a new platform. Compliance & Risk Management Support: Provide operational assistance for compliance initiatives, internal/external audits, and the tracking of key regulatory requirements. Who you are Bachelor's degree in a relevant field (e.g., Business, Finance, Technology, or Legal Studies). 6+ years of experience in Legal Operations or a similar function within an in-house legal department. Proven expertise in implementing and managing legal technology solutions (e.g., CLM, e-billing, document management). Strong analytical, financial, and legal budget management skills. Expertise on Legal Budgeting and Contract Management tools such as SimpleLegal and Lexion. Excellent project management and communication skills, with a track record of successfully leading cross-functional initiatives. We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits The salary band for this position ranges from $95,000 - $132,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. This position will be eligible for a competitive year end performance bonus & equity package. Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Remote

Legal Operations
Process Optimization
Contract Administration
Budget Management
Vendor Management
Technology Management
Project Management
Compliance Management
Analytical Skills
Communication Skills
Financial Forecasting
Legal Technology
Knowledge Management
Cross-Functional Leadership
Risk Management
Contract Management
Direct Apply
Posted 10 months ago
Angi

Senior Analyst, Operations

AngiAnywhereFull-time
View Job
Compensation$90K - 120K a year

Lead strategic projects to improve service quality, analyze data to uncover opportunities, and collaborate cross-functionally to scale impactful initiatives. | 2+ years experience in strategy, operations, or tech environment, strong analytical and communication skills, project ownership, and ability to work with ambiguity. | At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi At a Glance • A new homeowner turns to Angi every second • Our network has 150,000+ skilled pros in 50+ service categories • 150,000,000+ projects brought to Angi (and counting) Why Join Angi Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home. We can’t wait to welcome you. About The Team At Angi, our mission is simple yet ambitious: to ensure every service is a ‘Job Done Well’. The Services Operations team plays a critical role in bringing this mission to life by shaping strategy, running innovative operational experiments, and scaling impactful launches. We partner closely with teams across the company to design creative, data-driven solutions that elevate the experience for both Homeowners and Pros. United by a passion for solving complex challenges, our team is committed to making home services seamless, reliable, and high-quality at every step. About The Role The Senior Analyst of Operations will work directly with the Associate Director of Services Operations to drive platform growth and improve service quality. You’ll analyze data to uncover opportunities, build business cases, and lead large cross-functional initiatives that move the needle on Angi’s most critical priorities. In this role, you will own and support high-impact strategic projects; partner with cross-functional stakeholders across Care, Analytics, and Marketing to test, launch, and scale improvements that strengthen our ability to deliver a Job Done Well. We’re looking for highly motivated individuals who bring analytical rigor, strategic thinking, and operational discipline to accelerate Angi’s growth and ensure our customers and pros have the best possible experience. What You’ll Do • Lead strategic projects end to end - from concept and business case development to execution and performance management - to raise the bar on service quality at Angi Services • Design and pilot innovative quality improvement experiments, analyze outcomes, and translate insights into actionable recommendations for continuous iteration • Drive quantitative and qualitative research to uncover drivers of Pro quality and guide decision-making • Monitor, track, and report on Pro quality metrics, identifying trends, risks, and opportunities for improvement • Collaborate across teams to test, validate, and scale impactful quality initiatives • Serve as a thought leader and operational driver within one of Angi’s highest priorities Who You Are • 2+ years of experience in strategy, operations, management consulting, investment banking, or a fast-growing technology environment • Self-starter and an owner; someone who can manage and execute projects to completion • Strong analytical skills – proficiency in modeling, basic SQL is a plus • First class communication skills • Maintain a careful balance between attention to detail and swift execution • Analytical rigor – ability to synthesize complex data into actionable recommendations • Has a strong bias for action • Thrive with ambiguity • Team player; collaborates and influences effectively with cross-functional team members across the organization • Interest in Angi, home services, or marketplaces a plus We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits • The salary band for this position ranges from $90,000 - $120,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. • This position will be eligible for a competitive year end performance bonus & equity package. • Full medical, dental, vision package to fit your needs • Flexible vacation policy; work hard and take time when you need it • Pet discount plans & retirement plan with company match (401K) • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world

Data analysis
Project management
Business intelligence
Strategic thinking
Cross-functional collaboration
Basic SQL (preferred)
Communication skills
Verified Source
Posted 10 months ago
AN

Associate Content Researcher

AngiAnywhereFull-time
View Job
Compensation$50K - 65K a year

The Associate Content Researcher will be responsible for conducting keyword research to guide content creation and improvement. They will collaborate with content editors and writers to ensure the content meets user intent and is optimized for both traditional SEO and Generative Engine Optimization. | Candidates should have 1-2 years of experience in SEO and content creation or editing. Familiarity with industry tools and analytics, as well as a degree in Marketing, Business, Communication, or a related field, is preferred. | At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: A new homeowner turns to Angi every second Our network has 150,000+ skilled pros in 50+ service categories 150,000,000+ projects brought to Angi (and counting) Why join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home. We can’t wait to welcome you. About The Team This role sits in the Content team of the Product organization. The Content & Editorial team is responsible for the Angi Solution Center, HomeAdvisor Cost Guide Center, and in-product content that drives business objectives. We are a high-performing editorial team focused on new customer acquisition and growth, setting the content standards and strategy across the user experience through consistent day-to-day management of our 9,000 article library and by implementing new strategies to make our site best-in-class. What You’ll Do In this role, you will be responsible for the keyword research that defines the direction for all of our content creation, going deep into individual categories to understand the best and most impactful articles we can create. You’ll be creating briefs for new content, as well as briefs to suggest improvements to previously published articles based on content best practices, page layout, and competitor research. You’ll be mapping content within our categories to ensure we have solid internal linking and relevant content modules. You will work closely with Content Editors and writers (freelance and in-house) to ensure content satisfies user intent by being insightful, useful, relevant, engaging, and ultimately more helpful than any other content online. In addition to traditional SEO, you will incorporate Generative Engine Optimization (GEO) strategies—optimizing our content to perform well in AI-driven search and answer engines (such as ChatGPT, Google AI Mode, and Perplexity). You’ll identify opportunities for our content to surface in generative summaries, conversational answers, and AI-enhanced search results, ensuring our brand remains visible in emerging search environments. Own monthly keyword research for assigned categories focused on increasing organic traffic goals Own the creation of content briefs to ensure deadlines are met and production goals stay on track Understand performance for assigned categories and understand rankings, traffic, and revenue outcomes Manage & update category reporting dashboards for reporting on business performance Ideate and manage new content outline research, providing feedback and ensuring all stakeholder input is implemented Implement GEO best practices, optimizing copy, structure, and metadata for AI-driven search visibility Incorporate generative AI tools into content research workstreams, leveraging platforms like OpenAI to improve efficiency Review article performance and proactively suggest improvements with the help of writers and editors Perform relevant SEO and GEO workflows and deliverables as it relates to content: On-page optimization (titles, H1s, URLs, etc) Merges and redirects Content mapping (links, CTAs, additional content modules) AI-specific prompt testing and refinement for better inclusion in answer engines Qualities We Are Searching For: Extremely organized and detail-oriented: You enjoy juggling multiple projects and have an eye for subtle differences in closely related topics. Efficient and productive: You get a lot of things done and can identify ways to optimize your workflow to meet deadlines. Passionate and curious: You are someone who is genuinely curious about how and why people search, has a deep understanding of core SEO and GEO concepts, and a drive to constantly learn about new topics. Results-driven: You are focused on achieving results, setting ambitious goals, and able to prioritize appropriately by understanding the balance of value. Innovative: You are constantly focused on improving, growing, and coming up with new ways to grow and propel our content. Teamwork and positive attitude: You work collaboratively with a positive and can-do approach to opportunities and challenges to get the right things done quickly. Who You Are You have 1-2 years of experience with SEO, creating and/or editing content for the web. SEO knowledge and experience required, GEO experience a plus. Demonstrates a track record of improving content for the web and a passion for researching and creating content. Experience with industry tools and analytics required: Adobe, Google Search Console, Google Data Studio/Looker, Google Keyword Planner, SEMRush, Ahrefs. Google Sheets experience, including usage of vlookups, pivot tables, and other data manipulation tools. Marketing, Business, Communication or a related degree preferred, but equivalent experience will be seriously considered. Quantitative and pragmatic qualities are a plus. UX or UI for search experience and best practice knowledge is a plus. Familiarity with project management tools such as Monday.com. We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits The salary band for this position ranges from $50,000 - $65,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. This position will be eligible for a competitive year end performance bonus & equity package. Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Remote

SEO
GEO
Content Creation
Keyword Research
Content Optimization
Data Analysis
Google Analytics
Adobe
Google Search Console
Google Data Studio
SEMRush
Ahrefs
Google Sheets
Project Management
Content Strategy
Internal Linking
Direct Apply
Posted 10 months ago
AN

Associate Content Researcher

AngiAnywhereFull-time
View Job
Compensation$50K - 65K a year

The Associate Content Researcher will conduct keyword research to guide content creation and suggest improvements for existing articles. They will collaborate with content editors and writers to ensure content meets user intent and incorporates SEO and GEO best practices. | Candidates should have 1-2 years of experience in SEO and content creation, with a strong understanding of SEO and GEO concepts. Familiarity with industry tools and analytics, as well as experience in data manipulation using Google Sheets, is required. | At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: A new homeowner turns to Angi every second Our network has 150,000+ skilled pros in 50+ service categories 150,000,000+ projects brought to Angi (and counting) Why join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home. We can’t wait to welcome you. About The Team This role sits in the Content team of the Product organization. The Content & Editorial team is responsible for the Angi Solution Center, HomeAdvisor Cost Guide Center, and in-product content that drives business objectives. We are a high-performing editorial team focused on new customer acquisition and growth, setting the content standards and strategy across the user experience through consistent day-to-day management of our 9,000 article library and by implementing new strategies to make our site best-in-class. What You’ll Do In this role, you will be responsible for the keyword research that defines the direction for all of our content creation, going deep into individual categories to understand the best and most impactful articles we can create. You’ll be creating briefs for new content, as well as briefs to suggest improvements to previously published articles based on content best practices, page layout, and competitor research. You’ll be mapping content within our categories to ensure we have solid internal linking and relevant content modules. You will work closely with Content Editors and writers (freelance and in-house) to ensure content satisfies user intent by being insightful, useful, relevant, engaging, and ultimately more helpful than any other content online. In addition to traditional SEO, you will incorporate Generative Engine Optimization (GEO) strategies—optimizing our content to perform well in AI-driven search and answer engines (such as ChatGPT, Google AI Mode, and Perplexity). You’ll identify opportunities for our content to surface in generative summaries, conversational answers, and AI-enhanced search results, ensuring our brand remains visible in emerging search environments. Own monthly keyword research for assigned categories focused on increasing organic traffic goals Own the creation of content briefs to ensure deadlines are met and production goals stay on track Understand performance for assigned categories and understand rankings, traffic, and revenue outcomes Manage & update category reporting dashboards for reporting on business performance Ideate and manage new content outline research, providing feedback and ensuring all stakeholder input is implemented Implement GEO best practices, optimizing copy, structure, and metadata for AI-driven search visibility Incorporate generative AI tools into content research workstreams, leveraging platforms like OpenAI to improve efficiency Review article performance and proactively suggest improvements with the help of writers and editors Perform relevant SEO and GEO workflows and deliverables as it relates to content: On-page optimization (titles, H1s, URLs, etc) Merges and redirects Content mapping (links, CTAs, additional content modules) AI-specific prompt testing and refinement for better inclusion in answer engines Qualities We Are Searching For: Extremely organized and detail-oriented: You enjoy juggling multiple projects and have an eye for subtle differences in closely related topics. Efficient and productive: You get a lot of things done and can identify ways to optimize your workflow to meet deadlines. Passionate and curious: You are someone who is genuinely curious about how and why people search, has a deep understanding of core SEO and GEO concepts, and a drive to constantly learn about new topics. Results-driven: You are focused on achieving results, setting ambitious goals, and able to prioritize appropriately by understanding the balance of value. Innovative: You are constantly focused on improving, growing, and coming up with new ways to grow and propel our content. Teamwork and positive attitude: You work collaboratively with a positive and can-do approach to opportunities and challenges to get the right things done quickly. Who You Are You have 1-2 years of experience with SEO, creating and/or editing content for the web. SEO knowledge and experience required, GEO experience a plus. Demonstrates a track record of improving content for the web and a passion for researching and creating content. Experience with industry tools and analytics required: Adobe, Google Search Console, Google Data Studio/Looker, Google Keyword Planner, SEMRush, Ahrefs. Google Sheets experience, including usage of vlookups, pivot tables, and other data manipulation tools. Marketing, Business, Communication or a related degree preferred, but equivalent experience will be seriously considered. Quantitative and pragmatic qualities are a plus. UX or UI for search experience and best practice knowledge is a plus. Familiarity with project management tools such as Monday.com. We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits The salary band for this position ranges from $50,000 - $65,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. This position will be eligible for a competitive year end performance bonus & equity package. Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Remote

SEO
Content Creation
Keyword Research
Content Optimization
Generative AI
Data Analysis
Google Analytics
Adobe
Google Search Console
Google Data Studio
SEMRush
Ahrefs
Google Sheets
Project Management
Content Strategy
Internal Linking
Direct Apply
Posted 10 months ago
AN

Associate Content Researcher

AngiAnywhereFull-time
View Job
Compensation$50K - 65K a year

The Associate Content Researcher will be responsible for conducting keyword research to guide content creation and improvement. They will collaborate with content editors and writers to ensure that the content meets user intent and is optimized for search engines. | Candidates should have 1-2 years of experience in SEO and content creation or editing. Familiarity with industry tools and analytics, as well as a degree in Marketing, Business, Communication, or a related field, is preferred. | At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: A new homeowner turns to Angi every second Our network has 150,000+ skilled pros in 50+ service categories 150,000,000+ projects brought to Angi (and counting) Why join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home. We can’t wait to welcome you. About The Team This role sits in the Content team of the Product organization. The Content & Editorial team is responsible for the Angi Solution Center, HomeAdvisor Cost Guide Center, and in-product content that drives business objectives. We are a high-performing editorial team focused on new customer acquisition and growth, setting the content standards and strategy across the user experience through consistent day-to-day management of our 9,000 article library and by implementing new strategies to make our site best-in-class. What You’ll Do In this role, you will be responsible for the keyword research that defines the direction for all of our content creation, going deep into individual categories to understand the best and most impactful articles we can create. You’ll be creating briefs for new content, as well as briefs to suggest improvements to previously published articles based on content best practices, page layout, and competitor research. You’ll be mapping content within our categories to ensure we have solid internal linking and relevant content modules. You will work closely with Content Editors and writers (freelance and in-house) to ensure content satisfies user intent by being insightful, useful, relevant, engaging, and ultimately more helpful than any other content online. In addition to traditional SEO, you will incorporate Generative Engine Optimization (GEO) strategies—optimizing our content to perform well in AI-driven search and answer engines (such as ChatGPT, Google AI Mode, and Perplexity). You’ll identify opportunities for our content to surface in generative summaries, conversational answers, and AI-enhanced search results, ensuring our brand remains visible in emerging search environments. Own monthly keyword research for assigned categories focused on increasing organic traffic goals Own the creation of content briefs to ensure deadlines are met and production goals stay on track Understand performance for assigned categories and understand rankings, traffic, and revenue outcomes Manage & update category reporting dashboards for reporting on business performance Ideate and manage new content outline research, providing feedback and ensuring all stakeholder input is implemented Implement GEO best practices, optimizing copy, structure, and metadata for AI-driven search visibility Incorporate generative AI tools into content research workstreams, leveraging platforms like OpenAI to improve efficiency Review article performance and proactively suggest improvements with the help of writers and editors Perform relevant SEO and GEO workflows and deliverables as it relates to content: On-page optimization (titles, H1s, URLs, etc) Merges and redirects Content mapping (links, CTAs, additional content modules) AI-specific prompt testing and refinement for better inclusion in answer engines Qualities We Are Searching For: Extremely organized and detail-oriented: You enjoy juggling multiple projects and have an eye for subtle differences in closely related topics. Efficient and productive: You get a lot of things done and can identify ways to optimize your workflow to meet deadlines. Passionate and curious: You are someone who is genuinely curious about how and why people search, has a deep understanding of core SEO and GEO concepts, and a drive to constantly learn about new topics. Results-driven: You are focused on achieving results, setting ambitious goals, and able to prioritize appropriately by understanding the balance of value. Innovative: You are constantly focused on improving, growing, and coming up with new ways to grow and propel our content. Teamwork and positive attitude: You work collaboratively with a positive and can-do approach to opportunities and challenges to get the right things done quickly. Who You Are You have 1-2 years of experience with SEO, creating and/or editing content for the web. SEO knowledge and experience required, GEO experience a plus. Demonstrates a track record of improving content for the web and a passion for researching and creating content. Experience with industry tools and analytics required: Adobe, Google Search Console, Google Data Studio/Looker, Google Keyword Planner, SEMRush, Ahrefs. Google Sheets experience, including usage of vlookups, pivot tables, and other data manipulation tools. Marketing, Business, Communication or a related degree preferred, but equivalent experience will be seriously considered. Quantitative and pragmatic qualities are a plus. UX or UI for search experience and best practice knowledge is a plus. Familiarity with project management tools such as Monday.com. We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits The salary band for this position ranges from $50,000 - $65,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. This position will be eligible for a competitive year end performance bonus & equity package. Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Remote

SEO
Content Creation
Keyword Research
Generative Engine Optimization
Content Briefs
Analytics
Google Search Console
Adobe
SEMRush
Ahrefs
Google Sheets
Data Manipulation
Project Management
Content Optimization
Internal Linking
User Intent
Direct Apply
Posted 10 months ago
AN

Senior Financial Analyst

AngiAnywhereFull-time
View Job
Compensation$100K - 125K a year

Develop and maintain complex financial models and analyses to support revenue growth strategies. Analyze and present financial data to senior leadership while collaborating with cross-functional teams to drive business decisions. | A BA/BS in Finance or a related field is required, along with 3+ years of relevant experience in investment banking, private equity, or Corporate FP&A. Candidates should be proficient in financial analysis and possess strong problem-solving skills. | At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: A new homeowner turns to Angi every second Our network has 150,000+ skilled pros in 50+ service categories 150,000,000+ projects brought to Angi (and counting) Why join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home. We can’t wait to welcome you. About the team Angi is seeking a highly driven Senior Financial Analyst to join our growing finance team, with a focus on revenue forecasting. As a key member of our Finance team, you will play an integral role in providing strategic financial advice and maintaining financial discipline for Angi’s highest growth revenue streams. You will interface regularly with executive teams, and work cross-functionally across departments to provide critical financial support that empowers our business leaders to make sound decisions. This is the perfect role for a hungry, analytical team-player who wants to help grow a dynamic business and sees themselves as a future business leader. What you’ll do Develop and maintain the Finance team’s ability to iterate on complex financial models and analyses; enable and contribute to effective decision making regarding the revenue growth strategy, cost structure and capital expenditures in order to shape the strategic direction of the businesses Analyze, interpret and present relevant financial data and key business metrics to senior leadership - partner closely with cross-functional stakeholders to impact business decisions Build a transparent financial framework that helps P&L owners identify and strategize additional opportunities for investment and growth Assist in preparing and coordinating the annual budget and monthly forecasts Collaborate with other members of Finance and Accounting to prepare and deliver weekly and monthly management reports to key team members Assist in preparation of materials for external parties Work on special projects and ad hoc analysis as determined by senior leadership Own and drive continuous improvements to Finance’s reporting and planning tools that help automate processes and deepen the financial bridge across departments Who you are BA/BS in Finance or a related field 3+ years of investment banking, private equity, and/or Corporate FP&A experience Proficient in financial analysis, financial modeling and problem-solving Ability to analyze financial data and prepare financial reports and projections Functional knowledge of financial reporting and accounting Detail-oriented, highly organized and resourceful The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment Team player with exceptional interpersonal skills; ability to build and maintain effective cross-functional relationships Prior small company or start-up experience a plus Experience with SQL, Looker, Power BI and/or NetSuite a plus We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Compensation & Benefits The salary band for this position ranges from $100,000-$125,000, commensurate with experience and performance. Compensation may vary based on factors such as cost of living This position will be eligible for a competitive year end performance bonus Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Remote

Financial Analysis
Financial Modeling
Problem-Solving
Financial Reporting
Accounting
Detail-Oriented
Organized
Resourceful
Interpersonal Skills
SQL
Looker
Power BI
NetSuite
Direct Apply
Posted 10 months ago
Angi

Escalations Representative

AngiAnywhereFull-time
View Job
Compensation$50K - 54K a year

Manage high-risk service escalations by investigating issues, de-escalating situations, and collaborating with internal teams to ensure customer trust and policy adherence. | Minimum 6 months customer service experience with escalations, CRM proficiency, strong communication and problem-solving skills, ability to work remotely with reliable internet. | At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi At a Glance: • A new homeowner turns to Angi every second • Our network has 150,000+ skilled pros in 50+ service categories • 150,000,000+ projects brought to Angi (and counting) Why Join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home. We can’t wait to welcome you. At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Why Join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home. We can’t wait to welcome you. About The Team The Services Escalations team plays a critical role in protecting trust and ensuring confidence in Angi Services. We specialize in handling high-risk complaints that require careful investigation, sound judgment, and a thoughtful approach. Our team partners closely with leadership, Legal, and other internal groups to address sensitive issues, always balancing customer needs with company priorities. Every case we manage is an opportunity to de-escalate difficult situations, uphold our standards, and reinforce the integrity of the customer experience. If you thrive in fast-paced environments, have strong problem-solving skills, and bring empathy to every interaction, you’ll feel right at home on our team. What You’ll Do: The Services Escalations team is looking for a dedicated and empathetic Escalations Representative to manage high-risk service escalations from homeowners and service professionals. In this role, you’ll represent the company in sensitive situations, investigate concerns thoroughly, and deliver fair, policy-aligned resolutions that protect trust and ensure confidence in our services. • Champion Resolution: De-escalate complex customer escalations with empathy and professionalism, ensuring the reporting party feels heard while aligning outcomes with company policies. • Investigate & Problem-Solve: Review booking details, past communications, and supporting documentation to uncover root causes and determine next steps. • Risk Assessment: Evaluate the nature and severity of escalations, applying sound judgment to balance customer needs with business priorities. • Case Handling: Manage supervisor calls, executive or legal forwards, and other high-risk escalations requiring discretion and accuracy. • Documentation Excellence: Accurately document actions and resolutions in CRM tools (Dash/Salesforce), ensuring proper macro usage, cross-referencing, and follow-through. • Collaboration: Partner with leadership, Legal, and other internal teams on sensitive issues, ensuring clear communication and alignment. • Case Ownership: Stay organized and drive timely resolutions within Service Level Agreements (SLAs) and Turnaround Times (TATs). • Continuous Improvement: Apply feedback, adapt to evolving needs, and step in to support escalations-related tasks across the team. In This Role, You Will Need: • Minimum 6 months customer service experience required, ideally in an environment with a high volume of cases and outbound calls each day • Experience with handling escalated calls is required • Strong computer skills required, ideally including experience using a CRM system (i.e. Salesforce) and GoogleSuite • Ability to make critical decisions autonomously • Ability to have tough conversations, handle objections and utilize strong problem-solving skills. • Ability to work in an environment that is unpredictable and fast paced • Track record of adhering to company policies, including account notation, call documentation, and QA • Ability to be an empathetic listener and showcase strong communication skills • Ability to use and talk on a phone headset for up to 8 hours per day • A growth mindset- you crave coaching and feedback and are able to implement as necessary • A positive, professional, and high-energy attitude with a strong ability to multitask • Hardline and high-speed internet connection Compensation & Benefits: • This is a non-exempt (hourly) position with an annualized compensation ranging from $50,000 to $54,000 • The hourly rate is $25.18 • This position will be eligible for a competitive year end performance bonus • Company equity program • Full medical, dental, vision package to fit your needs • Generous paid time-off (PTO) including personal, vacation and volunteer time + paid holidays, including an employee-choice flexible holiday • Pet discount plans & retirement plan with company match (401K) • Technical equipment (i.e. laptop) provided Where You’ll Work: • This is a remote position and the ideal candidate will permanently reside in one of the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia (DC), Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming • Angi currently has an office in the following city/states, 1) Denver, CO, 2) Indianapolis, IN and 3) New York City, NY, which are available for use if you reside near these locations • We have a 'camera on' culture for virtual meetings. Must utilize all company provided equipment, including the webcam, for all team communications. We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Angi Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This job post is scheduled to close on September 26, 2025. This is not the timeline by which we expect to fill the role, rather when we expect to limit new applications.

Customer service
Escalation handling
CRM (Salesforce)
Problem-solving
Communication
Empathy
Google Suite
Verified Source
Posted 11 months ago
Angi

Senior Manager, Sales Strategy and Operations

AngiAnywhereFull-time
View Job
Compensation$135K - 150K a year

Support capacity growth by improving conversion and reducing costs, manage large strategic changes across teams, and provide thought partnership to sales and operations. | Bachelor's degree, 3-8 years experience in consulting, finance, strategy, or operations, strong analytical skills, and preferably management consulting experience. | Description: • Support Pro Capacity Growth - Help grow a function that originates $500M in new sales each year by: • Working on initiatives to improve conversion or reduce costs. • Identifying new prospect pools. • Evaluating new technologies to improve sales productivity. • Program Management and Cross-Functional Collaboration: • Provide thought partnership to the Sales Operations and Sales teams, in addition to cross-functional partners. • Program manage large strategic changes that involve many teams and span multiple months, building cross-functional buy-in and collaboration, and providing updates and impact to senior leadership. • Ensure smooth implementation and adaptation to new strategies. Requirements: • Bachelor's degree or higher. • 3-8 years of professional experience in consulting, finance, strategy, business development or operations experience. • Sales or Sales Operations experience preferred, but not required. • Strong analytical and execution background - demonstrated experience gathering data from various sources and driving strategic insight and decision-making. • Management consulting experience at a top firm strongly preferred. • Startup experience is a plus. • A strong interest in Angi, home services, marketplaces and product-driven organizations. Benefits: • The salary band for this position range from $135,000 - $150,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. • This position will be eligible for a competitive year end performance bonus & equity package. • Full medical, dental, vision package to fit your needs. • Flexible vacation policy; work hard and take time when you need it. • Pet discount plans & retirement plan with company match (401K). • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world.

Program Management
Cross-Functional Collaboration
Strategic Insight
Data Analysis
Sales Operations
Business Development
Consulting
Verified Source
Posted 11 months ago

Ready to join Angi?

Create tailored applications specifically for Angi with our AI-powered resume builder

Get Started for Free

Ready to have AI work for you in your job search?

Sign-up for free and start using JobLogr today!

Get Started »
JobLogr badgeTinyLaunch BadgeJobLogr - AI Job Search Tools to Land Your Next Job Faster than Ever | Product Hunt