Amplify

Lead translation of customer insights into actionable strategies and manage CX pilot initiatives to improve customer experience and market positioning. | Bachelor's degree with 5-7 years experience in research, analytics, strategy or education, strong survey design and executive communication skills, and cross-functional leadership. | About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com. Job Description: The Insights, Strategy, and Development (ISD) team advances Amplify’s professional development strategy by enhancing and expanding Professional Development (PD) resources, developing innovative digital learning and PD offerings, and continuously refining these resources and programs that support successful product implementation and improved student outcomes. Through cross-functional collaboration, this team ensures that Amplify’s Customer Experience (CX) and PD offerings remain innovative, impactful, scalable, and strategically aligned to organizational priorities. The Director of Customer Insights & Knowledge Strategy serves as a highly cross-functional strategic leader responsible for translating customer insights, research findings, pilot learnings, and organizational data into actionable strategies, scalable resources, and compelling narratives that strengthen both internal decision-making and external market positioning. This role will lead enterprise-level CX insight generation and knowledge development efforts across Professional Development and Customer Success functions. The ideal candidate brings a balance of strategic thinking, operational execution, research expertise, and organizational influence, with the ability to lead through ambiguity, drive alignment across teams, and operationalize evolving strategy through data-informed decision-making. This position plays a critical role in helping Amplify: Improve implementation effectiveness Scale successful practices Enhance customer outcomes Strengthen CX KPIs Elevate Amplify’s position as a leader in educational services and professional learning Essential Responsibilities: Strategic Project Leadership & CX Partner Pilot Management Lead end-to-end project management of CX partner pilot initiatives from concept through implementation, evaluation, scaling, or transition Design project plans with clear milestones, success metrics, stakeholder alignment, and feedback mechanisms Evaluate the effectiveness of CX partner pilots and identify strategic opportunities for refinement, scaling, or transition Deliver concise, actionable communication to key stakeholders ensuring alignment and informed decision-making at every stage of the project lifecycle Lead project modifications based on testing results and stakeholder feedback Provide strategic recommendations regarding pilot continuation, operationalization or sunset decisions Partner cross-functionally to transition successful CX partner pilot programs to long-term owners with clear documentation and knowledge transfer Lead through ambiguity while balancing strategic vision with operational execution Data Analysis, Research & Insights Development Analyze data across CX functions, including surveys, questionnaires, customer feedback, implementation data, and performance metrics Identify trends that support CX KPI achievement and organizational decision-making Design and refine surveys, questionnaires, and research methodologies to improve insight quality and usability Synthesize complex quantitative and qualitative data into actionable recommendations for leaders and stakeholders that support CX KPI achievement Track trends and outcomes over time to measure impact and identify continuous improvement opportunities Develop organizational research strategies and scalable insight frameworks Knowledge Management & Internal Communications Develop clear, compelling, and visually engaging presentations, reports, memos, and strategic documentation based on CX data analysis Communicate findings and recommendations to internal stakeholders, including executive leadership Support leadership decision-making through concise, data-informed storytelling and recommendations that drive CX KPI performance Prepare project plans with clear feedback mechanisms before finalizing research initiatives Maintain organized systems for ongoing knowledge management, documentation, and CX insight sharing Positioning & Thought Leadership Support Translate CX research findings and implementation insights into high-impact narratives and content that support thought leadership efforts both internally and externally Partner with Marketing and Public Affairs to ensure research-backed insights inform strategy and strengthen the market positioning of Amplify's offerings across internal and external audiences Develop foundational documentation and research-backed content, such as comprehensive case studies, white paper drafts, presentations, etc. for use in strategic customer-facing materials and internal communications Prepare and deliver high-level presentations and documentation that showcase organizational impact, implementation success, and CX excellence for key external stakeholders. Ensure external-facing content aligns with Amplify branding and organizational priorities You Are a Good Fit for This Role If You: Make Data Matter: You are energized by the process of moving from large quantities of data to clear, actionable insights. You have a knack for cutting through complexity, identifying patterns, drawing out the most important findings, and turning them into clear, usable data that drives real impact. Pedagogical & Adult Learning Enthusiast: You are excited to dive into both pedagogy and adult learning principles (andragogy), establishing yourself as a credible leader in instructional practices across content areas. With an initial focus on elevating math instruction, you’re willing to dig into the nuances of math, pedagogy, and adult learning to effectively collaborate and position our work with partners. Live Out the Amplify PD Brand: You act and orient in ways that are optimistic, inventive, impactful, and thoughtful. You prioritize building relationships; lead with “how might we” vs “we can’t”, demonstrate impeccable finesse, and consistently seek opportunities to position PD as a leading team within our company and across our field. Feel Energized by Working with and Driving Outcomes Through Partnerships: You’re excited to work with others to achieve results. You’re eager to bring people in, invest them in clear outcomes and expectations, and move toward outcomes - at scale and across diverse internal and external stakeholders. Get Things Done: You have a bias toward action and can size up risk and opportunity effectively to move groups and individuals forward - closing loops, driving work forward, influencing and motivating others, with a high bar - while balancing a high bar for quality with forward momentum). Lead with Radical Ownership: You take full responsibility for your projects, from concept through execution. You own the design process, challenges, and successes, and lead your team with accountability and dedication. Communicate Clearly & Effectively: You excel at communication, providing clear, compelling updates, anticipating your audience's needs, and communicating with finesse. You ensure that information is effectively shared across all levels and departments. Your speaking and writing is crisp and balanced. Minimum Qualifications: Bachelor's Degree or equivalent related work experience 5-7 years of experience in research, analytics, strategy, customer insights, education, or related fields Experience leading complex cross-functional projects in education settings, from concept through implementation Strong experience in survey design, data analysis, research methodologies, and insight development Expertise in executive-level communication, presentation design, and stakeholder engagement Experience developing both internal and external strategic communications and reports Demonstrated success developing organizational research strategy and impact frameworks Strong project management and organizational leadership skills Experience presenting to executive leadership and board-level audiences Exceptional verbal, written, and presentation communication skills Demonstrated ability to influence and collaborate effectively with senior leaders and cross-functional stakeholders Ability to travel nationally (not expected to exceed ~20% annually) Preferred Qualifications: Master’s degree or advanced degree in education, analytics, research, organizational strategy, social sciences, or related field Experience in K–12 education, educational technology, publishing, district leadership, or professional learning environments Experience supporting organizational thought leadership, market positioning, or external stakeholder engagement Experience translating research findings into scalable organizational strategy and customer-facing insights Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Lead design and stewardship of core operating processes for a complex product organization to improve planning, launches, and stage gate decision-making. | 8+ years in business operations or program management with experience building scalable, lightweight processes and leading cross-functional product launches, preferably with an MBA. | About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com. Job Description: We are looking for a process design leader who can architect a lightweight, collaboratively-built operating playbook for a complex Product organization. The bar is high in two directions at once: enough rigor to stop the patterns that erode delivery today, and enough restraint to avoid smothering the people doing the work with overhead. You will own and standardize the core processes that govern how Product plans, builds, and ships — but you will design them with business unit partners, not for them. You will also continuously scan the organization to spot where new process infrastructure is needed (and equally, where existing process should be retired or simplified). The right person for this role has spent a career proving that great process is a force multiplier — not bureaucracy — and has the instinct to feel the line between too much process and too little, and to stay on the right side of it. Responsibilities: 1. Planning & Roadmapping Co-design and steward the cross-functional planning calendar for the Product organization — coordinating annual planning cycles, aligned artifacts, delivery expectations, and planned moments of alignment with Sales and GTM. The calendar that actually gets used is the one the people running it helped shape; you build it with Suite Leads, the Resource Allocation team, and GTM partners — not in a vacuum. • Resolve the misalignment that exists today — inconsistent work planning methodologies across suites, mismatched planning timeframes (platform, digital product, and suites all on different cadences), lack of backward planning for cross-team dependencies, and rolling release cycles out of sync with the school year — by introducing the lightest framework that genuinely solves the problem. • Maintain dynamic business unit and cross-product roadmaps and ensure alignment across all other planning functions, building shared visibility into where the portfolio is headed and how dependencies fit together. 2. End-to-End Launch Planning & Related Processes • Design the standardized end-to-end launch process across business units — including launch readiness checklists, health checks, cross-stakeholder touchpoints, release documentation, and clean flow of data from product to supply chain. • Co-develop the launch playbook with Go-To-Market, Sales, Customer Experience, Marketing, and Supply Chain — building it with the functions executing against it, not imposing it on them. The teams who run launches today have hard-won knowledge; your job is to surface and codify it, not overwrite it. • Codify ready-to-launch protocols that ensure pricing is finalized, manufacturing and distribution are confirmed, market collateral is approved, and Sales and CX teams are fully enabled — every time, regardless of which suite is launching, and without adding meaningful overhead to the teams doing the work. 3. Stage Gates & Decision Frameworks • Steward and continuously evolve the five-gate stage gate process that the organization is currently rolling out — including the differentiated tracks (e.g., new programs, new markets, in-market management) so that gating is right-sized to the investment and not a one-size-fits-all forcing function. • Co-develop refinements with suite leaders and stage gate sponsors as pilots (Science V2, CA K-8 Literacy, and others) generate real-world learnings. The gate process should feel like it belongs to the people running it, not like compliance imposed from outside the suite. • Manage gate review orchestration — scheduling, materials, decision documentation, and tracking — so decisions made in stage gate meetings actually stick. You stop the “decisions get unmade” pattern that has dogged the org, without turning gate prep into a second job for the teams. • Own scope change management — the process for evaluating and approving changes after a gate has been passed — so the organization can respond to legitimate new information without descending into the “culture of yes” that erodes delivery. • Partner with Finance & Analytics to link funding and resourcing decisions to gate readiness, helping deliver against the 2026 KPI that 60% of 2027 R&D spend is vetted through stage gates or an independent strategic framework. 4. Spot Gaps and Build Lightweight, Co-Developed Process • Identify new areas where process infrastructure is needed: you scan the organization continuously — listening to Suite Leads, project managers, and shared services about where work is breaking down — and you triage where new process is genuinely the answer (versus better tools, clearer ownership, or simply leaving things alone). • Build process that earns its keep: your default is the lightest possible framework that solves the problem at hand. You instinctively distinguish between rigor that protects delivery and overhead that drains it, and you reach for the former without slipping into the latter. • Retire and simplify as actively as you create. When a process isn’t working, you change it; when a process isn’t needed, you retire it. You see the absence of a framework as a hypothesis to test, not a mandate to fill. • Build and lead the central team that designs, iterates on, and supports critical processes and associated tools and templates — while making sure business units have what they need to execute consistently. • Establish a continuous improvement loop — instrumenting the processes you own, learning from pilots, and iterating quickly based on what you (and the people doing the work) observe in the field. Who You Are… • A Lightweight-First Process Designer: Your instinct is always toward the lightest framework that solves the problem. You see overhead as a tax on delivery, and you have the judgment to know when more process is the answer and when it isn’t. You can feel the line between too much and too little process — and you stay on the right side of it. • A Co-Creator, Not an Imposer: You build process with the people who will live with it. You start every engagement with deep listening — to suite leaders, PMs, designers, content leads — and you ship frameworks that feel like extensions of how teams already work, not corrections imposed from above. • A Gap-Spotter: You actively scan the organization for places where process infrastructure could unlock impact — and equally for places where existing process should be simplified or retired. You triage thoughtfully: not every gap needs a framework, and not every framework is worth keeping. • An Operator’s Operator: You have run real launches, real planning cycles, and real stage gates — and you bring that experiential credibility to every conversation with suite leaders. You know what overhead feels like from the receiving end, which is why you’re so careful not to create more of it. • A Continuous Improver: You see every pilot as a learning opportunity, every miss as a signal, and every win as a stepping stone. You instrument your work and let the data — and the people doing the work — guide refinement. • An Expert Navigator: You know how to build influence across a matrixed organization to get things done without formal authority. You are the person leaders trust to make a fair call when process and urgency are in tension. Basic Qualifications: • 8+ years of progressive experience in business operations, program management, process design, or product operations leadership — ideally in technology, education, media, publishing, or another product- and content-driven business. • Demonstrated track record of building lightweight, well-adopted process: frameworks that teams actually use rather than binders that gather dust. Bonus points if you can point to a process you deliberately simplified or retired. • Proven experience designing and rolling out core operating processes at scale — stage gates, planning cadences, launch readiness frameworks, scope change governance, or analogous frameworks in complex, multi-product organizations. • Strong bias toward partnership and co-creation: you have designed and rolled out processes by listening first, prototyping with operators, and iterating publicly. You don’t ship V1 from a corner office. • Track record of leading cross-functional product launches end-to-end — including the GTM, Sales, CX, Marketing, and Supply Chain coordination that turn a “ready to ship” product into a successful one in market. • People management experience — you have built and led teams of process designers, program managers, or business operators, and you’ve grown talent in those roles. • Comfort with both strategy and execution — you can articulate the “why” of a new process to senior leadership and the “how” to the program manager building the template. • K–12 or education context preferred — familiarity with curriculum development, the school adoption cycle, or the general complexity of the American education system is a meaningful advantage. • Educational foundation: Undergraduate degree required; MBA or advanced degree preferred. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Lead a team of product managers to define vision, strategy, and execution for supplemental and intervention literacy and math products, managing P&L and delivering AI-first instructional materials. | 8-10+ years in high-growth environments with 5+ years managing product managers, strong AI literacy, bachelor's degree required, advanced degree preferred. | About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com. Job Description: As a Group Product Manager, you will directly manage and lead a team of product managers and be responsible for the vision, strategy, and execution of an exciting and impactful portfolio. You will nurture and grow existing supplemental and intervention products in literacy and math, while also defining new opportunities for Amplify to pursue. You will partner with cross-functional teammates in all phases of product development, delivering solutions that are loved by users and deliver educational impact. You will also oversee our free content team, continuing our mission to support educators and students with high quality instructional materials and experiences. Responsibilities: Define the north star - set and communicate the vision and strategy for your product(s). Leverage market intelligence, customer feedback, and data insights to define the multi-year product roadmap and initiatives (products and services) that secures market leadership, sets us apart from competition, and generates impact at scale. Transform teaching and learning - continuously push on opportunities to drive real-word value in new ways, measurably saving teachers time, extending teachers’ reach, deepening teachers’ understanding of every student, and driving student outcomes through new initiatives. Spearhead planning - set OKRs for your product(s) and hold yourself and team accountable for delivering them. Lead your team through annual product planning (research initiatives, prioritization, estimation, release plans) and communicate the outcome to your team and broader organization. Develop team models, pressure test cross-functional staffing plans, and advocate for resource optimization that delivers business goals. Deliver commercial results - drive commercial performance for your product(s). Partner with leadership on P&L targets and investment decisions. Set competitive pricing, establish and manage budgets, determine the distribution model, be accountable for supply chain decisions, scaling and performance targets, and achieve gross margin targets. Own driving projects through the stage gate process. Adhere to approved project scopes and ensure end-to-end product delivery is on time and with quality. Drive adoption, customer satisfaction, and bookings/revenue growth for your product(s). Obsess over your users - regularly engage with customers (sales ride-alongs, strategic account support, user research) to deeply understand their needs, translate them into product priorities, and advocate for users in all phases of product development Stay ahead of the market and competition - proactively research market trends and industry moves. Know your competitor programs (established and emerging players) and have a strategy for how and why we beat them. Deeply understand and track state-level curriculum standards and intervention requirements and relevant legislative trends. Partner with Content to translate these into executable product concepts. Drive execution at scale and with quality - lead products end-to-end from concept through launch and iteration, balancing innovation with speed, achieving product market fit, and ensuring seamless delivery across thousands of classrooms Develop the go-to-market approach - partner with Marketing and Sales to create a tactical blueprint for how a product will be introduced to the market, reach its target customers, and achieve a competitive advantage. Understand and deliver on the numerous resources required ahead of commercial launch to build pipeline and win Lead with influence - work cross-functionally across engineering, design, marketing, research, and curriculum partners, ensuring alignment, clarity, and momentum even in highly complex environments. Be the “go to” person for your product(s) with internal stakeholders, partners, and customers. Coach a team of excellent product managers - lead and mentor a team of product managers, fostering a culture of customer obsession, innovation, operational excellence, and continuous improvement. Contribute to external eminence - evaluate partnership opportunities and participate in external opportunities to elevate Amplify’s brand and thought leadership. How You Work… You think and operate strategically - connecting product vision to company goals, creating clarity and focus for your teams even when the landscape is complex. You multiply impact through collaboration - building deep cross-functional partnerships to align priorities and drive results. You embrace innovation - building AI-first experiences that super-charge teacher effectiveness, drive student engagement, and bring forth insights that transform classrooms. You prioritize and sequence effectively - helping teams focus on the highest-leverage opportunities, making and communicating smart tradeoffs, and ensuring momentum without sacrificing long-term outcomes. You harness the power of our platform - making strategic prioritization decisions leveraging your knowledge of existing capabilities, technical effort of new development, and drivers of customer value. You take full ownership - uncovering root problems, defining success metrics, and holding yourself and the team accountable for results. You focus on outcomes over output - ensuring everything shipped, delivers real-world value, scales effectively, and advances Amplify’s mission. You lead with urgency and thoughtfulness - moving quickly but responsibly, with strong communication and preparation for all stakeholders. You create structure around ambiguity - leveraging tools like RAPID, direct conversations, and cross-functional forums to align decisions and accelerate progress. Basic Qualifications: 8–10+ years of experience in a high-growth environment plus 5 years of increasing managerial experience, leading teams of product managers Bachelor’s degree in related field required or combination of education and direct experience. Advanced degree preferred. Startup and growth experience - you’ve thrived in fast-moving environments where priorities shift and ownership is essential. Proven product leadership - managing the end-to-end lifecycle of complex products, aligning stakeholders, and scaling solutions to large markets. Strong execution and strategic instincts - balancing user needs, business opportunities, and technical innovation while keeping teams focused on outcomes. Exceptional influence and communication skills - you can inspire teams, simplify complexity, and make sound decisions with confidence. Strong AI literacy - you have hands-on experience building with or integrating AI/ML systems, and you can confidently partner with researchers and engineers from day one to shape strategy, evaluate opportunities, and bring AI-powered experiences to market. Background in education/ed-tech or consumer tech is welcome but not required. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Design and govern cross-functional planning architecture for product launches ensuring operational readiness. | Bachelor's degree and 8+ years in supply chain or program management with governance framework experience and strong communication skills. | About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com. Amplify Education is building a new function at the intersection of Product, Marketing, and Supply Chain — and this role sits at its heart. The Director, PreSales Operations is a newly created position within the Inbound team, established to address the absence of a formal cross-functional planning function between Product and Supply Chain, resulting in misaligned forecasts, late-stage product changes, and avoidable inventory fulfillment risk. This role is scoped to build the governance structures, planning infrastructure, and cross-functional operating rhythms that ensure product decisions and supply chain realities stay connected from the start, preventing operational losses across the organization. This Director will own the cross-functional planning architecture that connects product decisions to supply chain realities — before those decisions become costly commitments. They will design and institutionalize governance processes and serve as a key partner to Product, Marketing, and Supply Chain leadership in ensuring that programs are planned, launched, and transitioned with operational discipline. This is a process architecture and strategic planning role that is primarily focused on designing and scaling cross-functional operating systems, with ongoing responsibility for governance, coordination and execution oversight of those systems. Reporting to the Vice President of Inbound Operations, this Director will own the end-to-end pre-sales planning architecture — governing product launch readiness, change control, lifecycle management, and cross-functional alignment across all physical materials for Amplify Education, Inc. Essential Responsibilities: Cross-Functional Process Design & Governance - 35% Design and implement an operational readiness model, and own ongoing governance once operationalized, ensuring no program advances without supply chain sign-off at defined development milestones. Establish and manage a change control framework that ensures all product changes — errata, version revisions, and scope adjustments — are evaluated for operational and financial impact before execution. Continuously improve the processes and governance structures that connect Product, Marketing, and Supply Chain decision-making, replacing informal communication with repeatable, accountable operating rhythms. Define escalation paths and decision ownership across Product, Marketing, and Supply Chain so that issues surface and are resolved at the right level before they become costly commitments. Launch Readiness & Commercialization Planning - 20% Lead end-to-end launch readiness planning for new programs and editions, coordinating across Product, Marketing, Supply Chain, and Go-To-Market to ensure all operational criteria are met prior to commercialization. Drive a launch readiness framework that synchronizes product timelines, demand forecasts, manufacturing capacity, inventory build, and distribution readiness for every release. Ensure all product launches meet defined operational readiness criteria, including supply chain capacity, inventory availability, and distribution alignment, before customer commitments are made. Product Lifecycle & Obsolescence Strategy - 20% Own the product lifecycle register and govern formal version transition and end-of-life planning for all active programs, ensuring transitions are planned with enough lead time to prevent avoidable write-offs and customer disruption. Partner with Finance and Supply Chain to support tracking and reduction targets, with progress reported quarterly to executive leadership. Manage inventory drawdown strategies for sunsetting programs, coordinating customer migration timing with supply chain positioning to minimize excess and shortage risk. Identify and flag lifecycle risks early — including version overlap, demand uncertainty during transitions, and end-of-life timing misalignment — and drive cross-functional resolution before exposure accumulates. Data Architecture & Operational Alignment - 10% Define business requirements for operational product data — including item hierarchies, BOM structures, launch planning attributes, demand driver logic, and lifecycle designations — and partner with Technology and BizSys teams to implement within ERP systems. Champion data standards that enable accurate demand planning, sourcing strategies, and fulfillment execution, reducing manual reconciliation and assumption-driven decisions across teams. Collaborate with BizSys and Technology Management to ensure data requirements are correctly implemented in ERP and planning systems, and that system configurations support modular product architectures. Produce and maintain a monthly data quality report surfacing gaps, error rates, and trends, reviewed at the cross-functional planning sync. Stakeholder Management - 10% Serve as the central point of accountability for cross-functional operational alignment. Facilitate monthly tactical syncs and contribute to quarterly strategic reviews, ensuring active program gate status, open change control requests, and escalating risks are visible to the right stakeholders. Translate complex operational risk into clear, decision-ready language for senior leadership — from coordinator-level execution to EVP-level visibility. Build and sustain trusted partnerships across Product, Marketing, Finance, and Supply Chain so that cross-functional alignment is the default, not the exception. Required Qualifications: Bachelor's degree or equivalent professional experience 8+ years of experience in supply chain operations, product operations, program management, or a closely related field Demonstrated experience designing or significantly improving cross-functional business processes Strong track record of building governance frameworks, change control systems, and structured planning cadences in complex organizations Experience working across Product, Marketing, and Operations teams — able to translate between strategic intent and operational execution Excellent communication and facilitation skills — comfortable running senior leadership meetings and presenting structured recommendations Intermediate financial acumen: able to frame cost/benefit trade-offs, quantify operational risk, and communicate impact in business terms Preferred Qualifications: Experience in education technology, publishing, or curriculum/materials-based businesses Familiarity with ERP systems (NetSuite preferred) and CRM platforms (Salesforce) in a supply chain or operations context Background in inventory planning, demand forecasting, or product lifecycle management Experience with modular or configurable product architectures — understanding how product design decisions impact fulfillment complexity PMP, APICS CPIM, or equivalent certification A track record of leading small, high-accountability teams in a matrixed organization. You Will Excel in This Role If You Think in systems — you see how decisions in one function create downstream consequences in another, and you build processes that account for that Are a disciplined process builder who can create structure without creating bureaucracy Operate with urgency and precision — you can hold a big-picture view while managing the details that determine whether a program launches successfully Communicate with clarity and conviction across all levels — from coordinator to EVP — and can translate complex operational risk into language that drives decisions Are genuinely collaborative but comfortable holding a line when governance requires it Are energized by ambiguity in the short term and motivated by building something durable Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Lead AI adoption and governance to drive productivity and business value across the organization. | Bachelor's degree with 10+ years leadership in technology or transformation roles, consulting experience, and AI expertise. | About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com. Amplify is seeking an AI Transformational Leader to drive the strategic adoption of Artificial Intelligence (AI) across the organization. Reporting to the CIO, this role leads an internal AI team and partners closely with Business Systems Product Owners, functional leaders, Engineering, and Research teams to identify, prioritize, and implement high-impact AI initiatives. The primary objective of this role is to deliver measurable gains in productivity, operational efficiency, and business value by strategically adopting and deploying both off-the-shelf and custom AI solutions. This leader will champion AI literacy, establish governance frameworks, measure return on investment (ROI), and ensure initiatives align with enterprise strategy, risk standards, and long-term technology architecture. Essential Responsibilities: Lead the AI Transformational team to identify, prioritize, and implement high-impact AI initiatives that drive productivity, quality, and efficiency. Serve as an internal AI champion, leading iterative discovery engagements to assess business processes and develop actionable AI solutions and recommendations. Evaluate the AI vendor landscape and emerging technologies to determine feasibility and alignment with business objectives. Manage a small team of AI technical business analysts, technical lead, and other support resources (e.g., consultants/contractors) to ensure department and enterprise objectives are successfully met. Establish and manage an enterprise AI intake and prioritization framework aligned with broader technology initiatives. Lead the decision-making process to prioritize major AI initiatives and ensure transparency with senior business and technology leaders. Collaborate with Business Systems Product Owners and other business leaders to align quarterly roadmaps with AI initiatives, identifying potential overlaps, conflicts, and other constraints, and ensuring resources, schedules, and objectives are understood, risks are mitigated, and conflicts and friction are minimal between teams. Establish governance frameworks addressing AI-specific risks, including data privacy, security, ethical considerations, and organizational impact. Partner with Engineering and Research & Measurement teams to leverage senior AI engineers to develop possible technical solutions and approaches (e.g., buy off-the-shelf products vs. custom builds); and where applicable, partner with engineering on the design, development, and optimization of AI-based solutions. Develop and execute an enterprise AI literacy strategy, equipping leaders and teams with knowledge of AI capabilities, risks, and implementation best practices. Develop KPI’s to measure the success of implemented solutions against the proposed returns. Ensure the selected and implemented technology aligns with Amplify’s technological standards and meets or exceeds architectural best practices, as well as security and privacy policies and procedures. Additionally, ensure decisions made support the current and long-term company strategy and goals. Required Qualifications: Bachelor's degree in business, computer science, information technology, or a related field 10+ years of leadership experience, specifically within transformation or technology leadership roles. Deep understanding of AI tools, large language models, automation platforms, and underlying technical architectures. Previous experience driving AI adoption initiatives within other medium to large-scale organizations and teams Demonstrated consulting experience, with the ability to lead research-driven engagements and translate findings into actionable enterprise initiatives. Excellent communication skills to interact with a wide audience, ranging from executive management to technical AI engineers and support analysts. A strategic mindset, with strong business acumen and creative problem-solving capabilities, while also driving strategic goals into actionable work. Strong background in Agile development environments, with the ability to influence multiple fluid projects and pivot based on competing priorities. Critical thinking and analytical skills to evaluate the impact of proposed AI projects, potential returns on investment, and assess complex risk factors. Preferred Qualifications: Experience in the K-12 EdTech or publishing industry. Familiarity with enterprise business systems (CRM, CPQ, ERP, HRIS) and opportunities for AI-driven enhancement. Relevant professional certifications such as the Certified AI Governance Professional (AIGP), vendor-specific certifications (e.g., Google, AWS, IBM), or other professional certifications such as PMP or CSPO. Prior experience working in consulting or technology systems integration organizations. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Lead process improvement initiatives and guide cross-functional teams to optimize supply chain operations. | Bachelor's degree in engineering and 10+ years in distribution systems design and project management with Lean Six Sigma expertise. | About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com. The Amplify Supply Chain team is seeking a Director of Business Process Management (BPM) to lead large-scale improvements across our integrated supply chain and Central Services functions that support K-12 Print Publishing. This role will be critical in advancing business processes that span not only our supply chain operations but also the central support teams that drive ongoing improvement and operational excellence. The Director will leverage expertise in Lean Six Sigma, process analysis, and change management to build and standardize best practices that foster efficiency, collaboration, and strategic alignment across departments. The individual’s experience in publishing, manufacturing, warehousing, logistics, contracts, and supply chain, along with best practices, should be used to optimize and scale new and existing Supply Chain processes. Key Responsibilities Prioritize, coordinate, and strategize improvement efforts within manufacturing, warehousing, logistics, contracts, and across the supply chain for optimal impact Lead and implement high-impact process improvement initiatives and develop frameworks and methodologies that strengthen process analysis, design, and continuous improvement within the Central Services and Supply Chain Teams. Support other BPM Directors and provide thought leadership on BPM best practices, such as Lean Six Sigma and FMEA exercises, and guide teams through complex problem-solving and quality improvement projects. Identify, document, and enhance cross-functional processes to ensure alignment with strategic business goals and maximize operational efficiency. Monitor and report on project outcomes, ROI, and cost efficiencies, using data-driven insights to support continuous improvement efforts. Collaborate with departments such as Finance, Inventory, and Customer Experience to ensure alignment on process enhancements and strategic initiatives. Facilitate the implementation of Process Maturity Model (training and mentoring) across Supply Chain, cultivating a culture of continuous learning and operational excellence. Lead large-scale, cross-functional supply chain projects that span multiple domains, ensuring alignment and seamless integration of processes across these areas. Guide cross-functional teams in leveraging best practices and tools for process improvement, change management, and quality assurance to drive sustainable improvements across overlapping supply chain domains. Basic Qualifications Bachelor’s degree in Industrial or Manufacturing Engineering. Minimum 10+ years of experience in distribution facilities and systems design (WMS or TMS) and logistics modeling. Minimum 10+ years of strong project management skills with a proven track record of leading large-scale, cross-functional projects. Demonstrated expertise in process improvement methodologies, including Lean Six Sigma. Demonstrated skills in change management, process analysis, and data-driven decision-making. Strong communication and stakeholder management abilities, with experience guiding teams through change. Preferred Qualifications Master’s or advanced degree in a relevant field. Experience providing consulting services. Certifications in supply chain operations (e.g., CPIM or CSCP). Lean Six Sigma certification (Black Belt preferred) with demonstrable experience applying these methodologies to print and distribution processes. Previous experience within the K-12 educational technology or publishing sector, with knowledge of the industry’s unique challenges and opportunities. Exceptional leadership skills, with experience fostering collaboration in dynamic, cross-functional environments. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.