Amplify

You would lead delivery across product portfolios or enterprise initiatives, managing schedules, teams, budgets, vendors, and risks while improving workflows and mentoring project managers. | The role requires 5–8 years of project management or operations experience, team leadership, Agile/Scrum and Waterfall fluency, and experience with Jira, Smartsheet, and Notion. | About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com. Job Summary: As the Project Management Lead, you are the operational leader responsible for the on-time and in-budget execution and delivery health of Amplify's most critical product portfolios or cross-cutting enterprise initiatives. You partner with the Head of Product and leadership team on delivery strategy and organizational capability. You oversee execution of the set of active projects, while also building and refining the delivery systems that empower cross-functional teams to do their best work. You are a master of process design, a mentor to project managers, and the primary point of contact for ensuring that the product/initiative strategy and concept is translated into a realistic, high-velocity execution project plan. You Will... ● Architect the delivery framework - design and implement the operating rhythm and artifact/tool standards for your product area. You decide which ceremonies (sprints, milestones, creative reviews) are necessary to maintain momentum and which process debt needs to be cleared away to increase team velocity. ● Direct project delivery - oversee and support the development and execution of project schedules, dependency maps, and resource plans to deliver target outcomes. Communicate project health and status to teammates, stakeholders, and executives. ● Bridge the content-software divide - lead the synchronization between our curriculum writers and software engineers. You ensure that digital features are ready when the content needs them, and that content is authored to take full advantage of our platform’s capabilities. ● Manage team capacity and planning - own the resource-allocation model for your teams. Identify early signs of burnout or under-utilization and work with functional leads to rebalance staffing or adjust project scope before deadlines are at risk. ● Drive risk management and issue resolution - act as the ultimate escalation point for project blockers. When a print deadline is threatened or a software bug halts a content release, you lead the charge to identify the fastest path to resolution, surface trade-offs for decision-making, communicate the recovery plan to stakeholders, and drive to resolution. ● Manage operational budgets - monitor project-level spending and ensure projects are delivered within approved financial parameters. Partner with Product Management leaders and Heads to create inputs for annual budgets, re-forecasts, and five year plans. ● Optimize the "print-to-digital" pipeline - collaborate with Supply Chain and Production to ensure that the hand-off from creative teams to manufacturing is seamless. Define the "definition of ready" for physical production, ensuring that files are technically accurate and instructional intent is preserved. ● Own vendor strategy and manage strategic partners - evaluate and select vendors, negotiate terms, and set performance standards. Monitor vendor performance across the portfolio and make recommendations on renewals, expansions, or terminations. ● Pioneer AI efficiency - identify and implement AI-powered tools within the project management workflow to drive development efficiencies and reduce the administrative burdens. ● Mentor excellent project managers - directly manage and nurture the development of a team of project managers. ● Elevate the Project Management discipline - contribute to project management standards, templates, tooling decisions, and ways of working that improve delivery effectiveness across the organization. Be a thought partner to peers on complex delivery challenges. How You Work... ● The multiplier - managing projects yourself and managing the people who manage projects, making them more effective. ● High-stakes diplomat - working with cross-functional partners, independently resolve major resource or timeline conflicts that threaten successful delivery and product-line and enterprise goals ● Radically candid - providing clear, honest feedback to product and content leads when a roadmap is unrealistic, and backing it up with data-driven alternatives. ● Standard-bearer for quality - believing that "shipped on time" only counts if it’s "shipped with excellence," holding the team accountable to the highest standards of accuracy and user experience. ● Process (and meeting) minimalist - constantly looking for ways to make communication more asynchronous and efficient, and improving the ways we work ● Foresight specialist - leveraging your product mastery and ability to see future paths to ask questions, improve delivery, and find alternatives long before a deadline is at risk What We’re Looking For... ● 5-8 Years of Experience with increasing people management experience: Proven experience leading project management or operations teams in an EdTech, publishing, or SaaS environment. ● Expertise in project management and product development methodologies: Deep fluency in Agile/Scrum for software and Waterfall for physical production. You know how to make these two "speeds" work together. ● Demonstrated Leadership: Experience managing at least 3–5 direct reports, with a track record of hiring, training, and retaining high-performing talent. ● Technical and Operational Literacy: Comfortable using (and configuring) advanced PM tools like Jira, Smartsheet, and Notion. You can easily speak with engineers, designers, supply chain teammates, and content writers alike. ● Strategic Communication: Ability to take granular project risks and synthesize them into clear health reports for product leadership. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

You will build, test, and ship full-stack code, own production monitoring and incident response, and collaborate with and mentor other engineers. | The role requires at least five years of professional full-stack experience, a bachelor’s or master’s degree in computer science or equivalent, and proficiency in React, Node.js, and modern cloud engineering practices. | About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com. Job Description Summary Amplify is where engineers build software that lands in real classrooms with real students and teachers, every day. What we build has to work reliably at scale, in schools with inconsistent connectivity, for users who don’t have time for things to break. We’re looking for a Senior Full-Stack Software Engineer who’s pragmatic about how software gets built, cares about the people who use it, and is comfortable operating across the stack. You’ll write and review both code and tests, own what you ship in production, and help the engineers around you get better. We expect you’ll use AI thoughtfully and pragmatically, knowing where it can help you be more productive and that it will never replace your own good judgment. Note: "We are considering candidates for both the Senior Full-Stack Software Engineer level and the Staff Full-Stack Software Engineer level. You’ll be considered for the level that best aligns with your relevant experience, qualifications, and interview performance." Essential Responsibilities Writing, testing, and shipping code. You’ll work across the stack, primarily in React and TypeScript on the front end, with Node.js and AWS underneath. What you build will be used in real classrooms every day, so you care about getting it right, not just getting it done. Owning what you ship. You’re responsible for the code you put into production, including monitoring, debugging, and incident response. You understand that blamelessness and responsibility are part of the same spectrum of ownership. Improving the codebase. You bring a sharp eye for clarity, maintainability, and pragmatic tradeoffs. You catch the things that will cause problems down the line, and you’re proud of how much code you refactor and delete. Helping the engineers around you to get better. Whether through code review, pairing, or mentorship, you raise the team's level, not just the codebase. You’re generous with what you know and direct about what you see. Building with AI. AI is changing how software gets developed, and you’re actively engaged with that shift. You use these tools to work with more confidence, not to replace your own knowledge and judgment. Collaborating across disciplines. You work with product managers, designers, and education experts to turn complex requirements into software that makes sense to the people who use it. You push back when a requirement doesn’t hold up technically, and you listen when someone who’s been in a classroom tells you your design doesn’t work there. Required Qualifications Education & Experience: BS/MS in Computer Science or equivalent degree or training, with 5+ years of professional full-stack software development experience. Software Design & Engineering Practices: Strong understanding of good software design principles and modern engineering practices, with experience working in complex systems and large codebases. Frontend Development: Hands-on experience with modern frontend frameworks, including React, to build production-grade user experiences. Backend & Systems: Solid understanding of modern backend web technologies, including Node.js, and the ability to reason about scalable, maintainable service design. Communication & Collaboration: Ability to articulate technical concepts clearly, verbally and in writing, and to thrive in a fast-paced, collaborative environment through self-driven learning. Mission Alignment: A genuine passion for education products and a commitment to building tools that are more equitable and accessible for all learners. Preferred Qualifications Data Stores: Experience with modern data stores such as PostgreSQL, DynamoDB, Mongo, and Snowflake. Cloud Infrastructure: Hands-on experience managing cloud-based infrastructure using tools like Serverless, Datadog, Terraform, and Docker. Testing: Proficiency in automated testing techniques using frameworks like Jest and WebdriverIO. Languages and Frameworks: Experience with Java Ed-Tech Experience: Prior experience in education or ed-tech environments. Don't let a missing qualification stop you from applying. We hire for potential and curiosity as much as experience. If this role sounds like you, we'd love to hear from you. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Oversee resource planning, capacity visibility, and standardized build tracking across content teams while connecting content disciplines with product operations. | Requires 8+ years in operations, resource management, or program coordination, a bachelor's degree, and proficiency with data management and project tracking tools. | About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com. Job Summary: Amplify’s Product organization is undergoing a significant operational transformation — refining how we plan, resource, and standardize work across hundreds of team members in diverse disciplines on overlapping projects. The Planning & Resourcing team serves as the staffing and capacity nerve center for the Product organization, leveraging this role to drive standardized planning, track builds, and support shared standards and communities of practice across content teams and shared services. In this dual-facing role, you will work closely with content teams to address operational needs while advancing the central planning agenda. You will ensure operational mechanics — including intake, planning, effort estimation, and build tracking — remain aligned with portfolio resourcing requirements. Serving as the vital link between Content and central operations, you will balance deep craft understanding with operational fluency. This is a mid-level individual contributor role for an organized, data-driven professional eager to serve as the operational backbone for content teams. We Are Looking For… An organized, credible operator who can balance the needs of a content discipline with the requirements of a central staffing function. You are comfortable working with data and committed to maintaining accurate, accessible information. You quickly build trust across teams, follow up proactively, and translate effectively between craft and operational perspectives. Adaptable and comfortable with ambiguity, you bring a service-oriented mindset to a growing team. What You’ll be Doing…. 1. Drive staffing and capacity visibility across Content teams Supports central staffing efforts to deliver transparency across the portfolio. Own the resourcing picture across Content teams — Maintain accurate, centralized visibility into staffing allocations, roles, skill sets, and available capacity across Content teams. Monitor velocity and productivity — Track capacity trends and proactively identify risks of overallocation or underutilization before they impact project delivery. Support supplemental resourcing — Assist in coordinating contractor and vendor support for Content teams, ensuring an optimal balance of internal and external talent on key priorities. Serve as primary operational contact — Provide reliable support for Content teams with staffing, planning, and process inquiries, escalating recurring friction points to leadership. 2. Apply standardized planning, execution, and build tracking across Content projects Establishes standardized planning, execution, and build tracking across Product. Adapt standard team models — Apply standardized staffing structures to content workflows to streamline project setups. Apply effort estimation frameworks — Utilize central frameworks to evaluate content scope consistently and facilitate resource trade-off decisions. Maintain standardized build tracking — Keep tracking views consistent across content projects to provide clear visibility for leadership. Support rollouts and pilot programs — Guide Content practitioners through new operational processes and integrate feedback from pilot initiatives into standard models. 3. Steward shared standards and the cross-functional content network Fosters shared standards and active cross-functional networks across disciplines. Lead the Content collaboration network — Cultivate collaborative cross-functional forums to align standards, share critical best practices, and oversee end-to-end execution of agendas, documentation, and strategic action items. Maintain shared standards — Keep playbooks, templates, definitions of done, quality guidelines, and operating norms current and accessible. Provide optimization support — Help teams identify operational bottlenecks and adopt proven planning and execution patterns. Translate between craft and operations — Maintain open communication to align discipline practices with the central operating model. 4. Connect Content resourcing and standards to the broader operating model Connects resourcing, standards, and execution to broader planning, stage gates, and financial processes. Integrate with stage gates — Support the Business Process team to ensure Content resource plans align with governance stage gates. Connect with finance — Partner with Finance & Analytics to link resource planning with budget tracking and capitalization reporting. Report on operational metrics — Deliver clear reporting on Content capacity, allocations, and process adoption to senior leadership. Support operational rhythm — Partner with stakeholders to manage meeting cadences, tracking, and reporting. What we're looking for… 8+ years of experience in operations, resource management, capacity planning, or program coordination, ideally within creative, design, production, or studio environments. Experience in EdTech, publishing, or education is a plus. May substitute years of experience for education. Bachelor’s degree in business, operations, communications, or a related field (or equivalent practical experience). Exceptional organizational skills with high attention to detail across data structures and tracking systems. Proficiency with data management, spreadsheets, and reporting tools to maintain clean datasets and build clear visual reports. Proven ability to partner effectively with senior stakeholders and balance cross-functional priorities. Experience using project management and resource tracking software (e.g., Smartsheet, Jira, Asana, Google Workspace, Microsoft Office suite). Familiarity with creative workflows is preferred. Strong written and verbal communication skills, capable of delivering concise updates to leadership and functional teams. Proactive problem-solver comfortable operating in evolving organizational structures and motivated by K–12 education. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Lead cross-functional customer experience projects supporting curriculum implementation, including project planning, milestone tracking, process improvement, and stakeholder communication. | Requires a bachelor’s degree, 3–5 years managing complex projects, preferably in K–12 education or edtech, and proficiency with project management tools, data visualization, and Salesforce. | About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com. Job Description: As a project manager supporting the Customer Experience department at Amplify, you will lead and support complex, cross-functional projects, with an emphasis on work that will ensure educators are prepared to successfully implement Amplify curriculum in their classrooms. Examples include: Coordinating teams to gather documentation in support of professional development product certification with state education agencies. Supporting readiness efforts to expand teacher professional development into new and existing markets. Organizing efforts to standardize processes for regional design of professional development assets. Creating a system to provide centralized product updates to all customer facing teams, streamlining communication between product and customer experience. Adaptability to simultaneously manage different types of projects with varying goals, stakeholders, and tools. Tracking partner-specific milestones, deliverables, and reporting cadence across a portfolio of professional development partnerships. In this role, you’ll engage closely with customer-oriented teams to deliver high-quality outcomes that align with strategic business objectives across projects of varying type and size. From end-to-end project management to contributing to larger portfolio initiatives, the project manager ensures the work of the Customer Experience team is smooth and cohesive, defining what is in scope, and renegotiating it explicitly if the goals or details change. We’re looking for a proactive, adaptable project manager who meticulously tracks and considers details, picks up new systems quickly, and thrives on a fast-moving, highly connected team. They build trust as effortlessly as they build processes, asking clarifying questions before the work starts, naming trade-offs early, and holding a plan steady when the pressure is on. A note on what this work is actually like. Projects here move fast, and much of the delivery depends on partner teams outside this one. The project managers who do well are comfortable working without direct authority, ask questions early rather than filling gaps with assumptions, and are willing to say when a timeline or a scope needs to change. If that sounds energizing, you’ll do well here. This is a one-year fixed-term position beginning on the employee’s date of hire Depending on business needs, the term may be extended or converted to a full-time position at a future date. Essential Responsibilities: Project Planning & Monitoring Integrate deeply into project work to understand priorities, the smoothest path to success, and ensure timeline and quality expectations are met. Develop and maintain detailed project plans, timelines, and workflows to enable strong tracking from start to finish. Ensure alignment of tools to the size and complexity of the project, as well as stakeholder needs and expectations. Collaborate with team leaders to define realistic milestones and ensure alignment with the overall project. Track the effectiveness and impact of project initiatives. Monitor performance data, analyze trends, and propose data-driven solutions for continuous improvement. Move quickly to unblock urgent needs within the scope of your projects, and escalate with judgement as needed. Build a deep knowledge of key systems and technologies used in Customer Experience, including but not limited to: Salesforce, Slack, Tableau, Amplify Products, Concur, and Google Suite. Maintain expertise even as systems change or new features are released. Maintain and update project roadmaps and trackers that give leadership real-time visibility into the status of multi-workstream initiatives Meeting Leadership & Communications Develop communication plans with stakeholders identified and communication needs established. Provide visibility into progress across stakeholder groups, including executives and project team members. Proactively communicate risks or delays and propose mitigation strategies. Coordinate meetings: identify attendees, schedule, develop agenda, facilitate, document. Ensure meetings end with clear next steps tied to goals. Build strong partnerships and collaborate with peers in CX Insights; Customer Success & Development; Design, Training & Development; PD Operations; and other teams at Amplify to drive alignment and successfully execute projects, including those that involve external partners and stakeholders Process Optimization & Continuous Improvement Deeply understand and map current processes, proactively raising opportunities for improvement, redundancies, or risks to leadership. Effectively define strengths in processes to replicate as well as clearly defining issues to address. Ask questions to drive toward clarity and solutions. Navigate ambiguity with ease, demonstrating adaptability and resilience in uncertain situations. Clarify objectives, establish clear goals, and develop actionable plans to move initiatives forward despite uncertainty. Lead and/or support change management efforts to drive adoption of new processes and initiatives. Communicate effectively with stakeholders to build buy-in, address concerns, and overcome resistance to change. Provide guidance and support to teams throughout the implementation process. Help foster a culture of innovation, creativity, and continuous improvement within the Customer Experience team, encouraging colleagues to contribute ideas, experiment with new approaches, and challenge the operational status quo. Establish upfront how success will be measured and what a strong output accomplishes, including the quality bar, timeline, and any non-negotiables. Flexible Engagement & Team Commitments Integrate and align your work with team and company priorities, actively contributing to the achievement of these goals. Participate in and/or lead team commitments, including working groups, team meetings, projects, and other initiatives contributing to the overall success of the CX team at large. Flexibly support various initiatives as needed, adapting to the changing needs of the organization and contributing to emerging projects or priorities. Travel occasionally, including onsite meetings a few times per year and, as needed, travel for training. Minimum Qualifications: Bachelor’s Degree or equivalent practical experience. 3-5 years managing multiple complex projects simultaneously. Strong experience in the K-12 education landscape, such as school operations or Edtech Experience designing and implementing end to end processes from a stated goal or outcome. Experience effectively managing and prioritizing multiple projects to meet deadlines. Experience building data visualizations that help communicate progress and drive decision making. Experience synthesizing large amounts of disparate information into concise, actionable, and impactful reports or other communications medium to a wide variety of audiences. Tech and data savvy - exceptional with Google, Apple, and/or Microsoft office suites (e.g. word processing, excel/sheets, slides/decks); proficient in Salesforce and similar platforms; and eager and able to pick up any new technology or software with ease. Experience working across multiple teams, often with multiple managers, in highly complex, fast-paced, and evolving situations. Experience holding scope, a timeline, or a quality standard with stakeholders who are senior to you and outside your reporting line. Experience delivering work that depends on a technical or build partner outside your own organization. Preferred Qualifications: Certification in project management or related process. Experience using project management tools. Experience with projects that impact a large number of stakeholders (e.g. rolling out a training to be delivered to thousands of team members or rolling out new systems to be used by a large department). Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.