Amplify

Support contract processing and documentation management, coordinate requests, and maintain tracking systems. | Requires 3+ years experience with relevant technologies, contract review, and coordination skills. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. The Senior Coordinator for Contract Support will support the Sales team by facilitating the completion of customer contracts and requests. This individual will work independently and collaboratively to manage the execution of incoming and ongoing customer contract-related documentation and requests. The role will report directly to the Contract Support Manager. Essential Responsibilities: Monitor and track Contract Support requests via Smartsheet logs. Support the tracking of contracts within Smartsheet and filing within the Google Workspace. Support ongoing contract development, maintaining communication with all stakeholders to deliver internal and external deadlines. Coordinate requests for certificates of insurance. Research current and previous contract documentation. Assist in the maintenance of tracking systems for ongoing and past contract-related activity through various portals and management tools, including Smartsheet. Support required printing, assembly, and delivery of contracts. Maintain shared documentation with relevant company and department information to utilize in the completion of forms and submission sites Provide support with annual contract-support projects. Use problem-solving skills to diagnose, troubleshoot, and resolve issues in order to ensure the timely completion of contract-support requests. Required Qualifications: BA/BS Degree 3+ years of experience using technologies such as Microsoft Office, Google Suite, Smartsheet, and Adobe Software to develop spreadsheets, draft templates, and general PDF formatting 1+ years of experience coordinating contract review or contract processing Preferred Qualifications: A passion for K-12 education Experience working for a K-12 education company Demonstrated attention to detail Excellent writing, grammar, and spelling ability Excellent presentation and written/oral communication skills Ability to work in a deadline-conscious, data-driven environment What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $65,000 - $75,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. *Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. *Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.

Leading and supporting complex, cross-functional projects to improve customer experience and professional development processes at Amplify. | Minimum of 3-5 years managing multiple complex projects, experience in Edtech or K-12 education, proficiency with project management tools, and strong data visualization skills. | A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: As a project manager supporting the Customer Experience department at Amplify, you will lead and support complex, cross-functional projects, with an emphasis on work that will ensure teachers are prepared to successfully implement Amplify curriculum in their classrooms. Examples include: • Coordinating teams to gather documentation in support of professional development product certification with state education agencies. • Supporting readiness efforts to expand teacher professional development into new and existing markets. • Organizing efforts to standardize processes for regional design of professional development assets. • Creating a system to provide centralized product updates to all customer facing teams, streamlining communication between product and customer experience. In this role, you'll engage closely with customer-oriented teams to deliver high-quality outcomes that align with strategic business objectives across various types and sizes of projects. From end-to-end project management, to contributing to larger projects in a portfolio, to owning operational tasks, the project manager will ensure that the work of the Customer Experience team is smooth and cohesive. We're looking for a proactive, adaptable project manager who meticulously tracks and considers details, attacks technology (especially Google Sheets!) with ease and enjoyment, and thrives on a fast moving, highly connected team. They build trust as effortlessly as they build processes, doing what needs to be done to meet goals and make their team's work feel seamless and strategic. Essential Responsibilities: Project Planning & Monitoring • Integrate deeply into project work to understand priorities, the smoothest path to success, and ensuring timeline and quality expectations are met. • Develop and maintain detailed project plans, timelines, and workflows to enable strong tracking from start to finish. Ensure alignment of tools to the size and complexity of the project, as well as stakeholder needs and expectations. • Collaborate with team leaders to define realistic milestones and ensure alignment with the overall project. • Track the effectiveness and impact of project initiatives. Monitor performance data, analyze trends, and propose data-driven solutions for continuous improvement. • Proactively jump in to support urgent needs. • Build a deep knowledge of key systems and technologies used in Customer Experience, including but not limited to: Salesforce, Slack, Tableau, Amplify Products, Concur, and Google Suite. Maintain expertise even as systems change or new features are released. Meeting Leadership & Communications • Develop communication plans with stakeholders identified and communication needs established. • Provide visibility into progress across stakeholder groups, including executives and project team members. • Proactively communicate risks or delays and propose mitigation strategies. • Coordinate meetings: identify attendees, schedule, develop agenda, facilitate, document. Ensure meetings end with clear next steps tied to goals. • Build strong partnerships and collaborate with peers in CX Insights; Customer Success & Development; Design, Training & Development; PD Operations; and other teams at Amplify to drive alignment and successfully execute projects. Process Optimization & Continuous Improvement • Deeply understand and map current processes, proactively raising opportunities for improvement, redundancies, or risks to leadership. • Effectively define strengths in processes to replicate as well as clearly defining issues to address. • Ask questions to drive toward clarity and solutions. Navigate ambiguity with ease, demonstrating adaptability and resilience in uncertain situations. Clarify objectives, establish clear goals, and develop actionable plans to move initiatives forward despite uncertainty. • Lead and/or support change management efforts to drive adoption of new processes and initiatives. Communicate effectively with stakeholders to build buy-in, address concerns, and overcome resistance to change. Provide guidance and support to teams throughout the implementation process. • Help foster a culture of innovation, creativity, and continuous improvement within the Customer Experience team, encouraging colleagues to contribute ideas, experiment with new approaches, and challenge the operational status quo. Flexible Engagement & Team Commitments • Integrate and align your work with team and company priorities, actively contributing to the achievement of these goals. • Participate in and/or lead team commitments, including working groups, team meetings, projects, and other initiatives contributing to the overall success of the CX team at large. • Flexibly support various initiatives as needed, adapting to the changing needs of the organization and contributing to emerging projects or priorities. Minimum Qualifications: • Bachelor's Degree or equivalent practical experience. • 3-5 years managing multiple complex projects simultaneously. • Strong experience in the K-12 education landscape, such as school operations or Edtech • Experience designing and implementing end to end processes from a stated goal or outcome. • Experience effectively managing and prioritizing multiple projects to meet deadlines. • Experience building data visualizations that help communicate progress and drive decision making. • Experience synthesizing large amounts of disparate information into concise, actionable, and impactful reports or other communications medium to a wide variety of audiences. • Tech and data savvy - exceptional with Google, Apple, and/or Microsoft office suites (e.g. word processing, excel/sheets, slides/decks); proficient in Salesforce and similar platforms; and eager and able to pick up any new technology or software with ease. • Experience working across multiple teams, often with multiple managers, in highly complex, fast-paced, and evolving situations. Preferred Qualifications: • Certification in project management or related process. • Experience using project management tools. • Experience with projects that impact a large number of stakeholders (e.g. rolling out a training to be delivered to thousands of team members or rolling out new systems to be used by a large department). What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $80,000 - $90,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Edit digital and print educational materials for clarity, conciseness, and engagement, collaborating with authors and maintaining style consistency. | At least two years of copy editing experience, familiarity with style guides like Chicago Manual of Style, and ability to work with diverse authors and audiences. | Job Description: • Edit digital and print math lessons (plus any supplemental materials) to make the language clearer, more concise, and more delightful. • Edit teacher materials for conciseness and clarity. • Review and improve marketing emails and resources. • Collaborate with other copy editors in maintaining our style guide, making improvements when necessary. • Offer wordsmithing support to authors in Slack, Google docs, or on video calls, because conversation is a natural way humans think together. Requirements: • At least two years of copy editing expertise • Ability to apply established style guidelines consistently • Ability to work with different authors and edit for different audiences • Ability to perform detail-oriented QA reviews • Familiarity with Chicago Manual of Style or similar style guide Benefits:

Assist with curriculum documentation, asset management, content transfer, and quality review for K-5 mathematics materials. | Requires a BA in elementary education or related field, 2+ years of K-5 teaching experience, proficiency in Google Suite, and familiarity with curriculum development. | A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description Summary: Part-time contract position supporting K-5 mathematics curriculum development through a flexible blend of independent and collaborative work. This role offers 20-29 hours per week with structured support, regular team interaction, and opportunities to contribute to elementary mathematics curriculum initiatives. • This is a contract role. Essential Responsibilities: • Document management - Set up documents and transfer information between curriculum editions • Asset coordination - Track and manage images for print production processes • Content organization - Transfer practice problems and apply appropriate tagging systems • Content authoring support - Assist with student edition and teacher edition development tasks • Quality assurance - Review and proof print materials to ensure accuracy and quality standards Required Qualifications: • BA degree in elementary education, mathematics education, or a related field • 2+ years of experience teaching mathematics in K-5 classrooms • Strong attention to detail • Proficiency in using Google Suite (especially Google Docs) • Alignment to team and company values around technology, design, pedagogy Preferred Qualifications: • Proficiency in using the Desmos Activity Builder • Experience developing K-5 mathematics curricula (e.g., student-facing lessons, teacher-facing resources) Compensation: The hourly rate range for this role is $35 - $40. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Manage customer inquiries, process vouchers and refunds, support cash posting, and maintain accurate records within the AR team. | High school diploma, 1-3 years in cash application or collections, familiarity with accounting principles, and strong communication skills. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. The Accounts Receivable Support Specialist assists the Collections and Cash team by managing customer inquiries, processing voucher and refund requests, and supporting daily cash posting activities. This role ensures timely responses to customers, accurate documentation, and smooth workflow within the AR team, while providing an excellent customer experience and supporting the overall efficiency of the department. Essential Responsibilities: Monitor and manage the AR mailbox, responding to routine inquiries or routing emails to the appropriate collector Process voucher requests, secure necessary approvals from the Controller, and return completed vouchers to customers Assist in preparing and processing refund requests for customers and internal teams Support daily cash posting activities and serve as a backup for cash application tasks Collaborate with Collection team members to ensure inquiries and payments are handled accurately and efficiently Maintain accurate records and documentation of all AR-related transactions and communications Assist with other team projects and initiatives as needed Required Qualifications: High school diploma or equivalent 1–3 years of experience in Cash Application, Collections, or related accounting role Experience posting payments and performing account reconciliations Familiarity with journal entries and basic accounting principles Strong attention to detail and accuracy Ability to research discrepancies and resolve issues independently Strong written and verbal communication skills Ability to manage multiple priorities in a fast-paced, deadline-driven environment Preferred Qualifications: Associate’s or bachelor’s degree in Accounting, Finance, or a related field. Experience with NetSuite and Salesforce Experience identifying and resolving unapplied cash or prepayments Experience working cross-functionally with Sales, Operations, and Collections teams Familiarity with customer remittances and reconciling payments to invoices in an accounts receivable environment. Comfort using multiple systems concurrently, including NetSuite, Salesforce, and Google Sheets, to gather and analyze financial data. What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $50,000 - $60,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. *Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. *Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.

Supporting sales through product expertise, pilot implementation, and developing sales resources. | 5+ years in K-12 education, literacy expertise, and experience with educational trends and presentations. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. The Literacy Pilots Product Specialist plays a vital role in the sales organization that focuses on supporting and enabling the sales team to position and sell Amplify solutions more effectively. This position will provide support to the product specialist and sales team across three primary areas: assisting the sales team with content expertise and district guidance as they support strategic pre-sales pilot opportunities, second, delivering specialized in-person and remote pilot trainings and on-going support at the district or state level as part of the sales process and third, develop and deliver customized resources to help advance sales opportunities. Essential Responsibilities: Work in partnership with sales staff to develop, support, and close sales opportunities Work in partnership with the product specialist team to support and develop active sales opportunities, partnering with educators through the curriculum review process, focusing specifically on the pilot implementation process, final review, and board approval phase Leverage the suite of Amplify Literacy materials to administrators and teacher committee teams to strategically position Amplify Literacy solutions in a pilot implementation Assist in the development of sales support materials to reflect the best positioning and messaging of Amplify programs Support and assist with product training for members of the Sales team Maintain knowledge and expertise in K-8 educational trends Work independently and effectively collaborate across teams Successfully troubleshoot and problem-solve as necessary Develop customer-facing workshops that position Amplify solutions in pre-sales opportunities Apply conversation intelligence - ask good questions and actively listen while speaking Minimum Qualifications: Bachelor’s Degree 5+ years’ experience in K-12 education K-8 classroom teaching experience with an emphasis on Literacy Expertise in the Science of Reading Ability to travel at least 60% Presentation experience, preferably as a conference speaker or professional development Excellent active listening, written, and verbal communication skills Preferred Qualifications: Advanced degree and teaching credential (past or current) Social Media presence and awareness – attracting followers and promoting events Previous experience servicing the education market Experience creating and delivering a short multimedia presentation Expertise with remote meeting platforms Bilingual in Spanish/English Understanding of the educational marketplace and industry trends Understanding of Amplify’s products What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $105,000.00 - $115,000.00. This role is eligible for commission-based pay. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. *Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. *Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.

Provide high-quality support to Amplify customers across multiple channels, manage support tickets, and collaborate with team members to improve support processes. | Requires at least 1 year of experience in customer service or support, proficiency with Google Suite, and familiarity with CRM and telephony tools; a bachelor's degree is preferred. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: The Support Services Analyst is the first point of contact for customers seeking help with Amplify’s products and systems. This role plays a critical part in delivering a positive customer experience by resolving issues quickly, clearly, and empathetically. This position is a great opportunity for individuals with prior customer service experience who are technically savvy. We’re looking for teammates who love collaboration, welcome feedback, and who are quick, eager, and confident when learning new things. Candidates should be encouraged to use approved AI-enabled tools to streamline workflows and enhance consistency across the customer experience.. We are looking for a candidate who excels in communication, demonstrating both warmth and empathy, to effectively assist our valued customers across multiple platform channels. Essential Responsibilities: In this role, you will: Provide high-quality, timely support to Amplify customers via incoming calls, emails, voicemail, and chat sessions across multiple platforms and systems Employ effective questioning techniques and strong attention to detail to validate the customer’s issue and provide an accurate, timely resolution with empathy Create and track support tickets for each issue with a high level of detail, log all contacts, properly categorize issues, and follow up appropriately Effectively manage a high volume of support tickets Research solutions to customer questions and problems using Amplify’s Knowledge Base and other available resources Manage a small team of contracted agents during peak onboarding season; support training, provide coaching, and handle discrete escalations. Review and approve timecards for contractors, monitor overtime, and ensure adherence to scheduled hours. Effectively collaborate and communicate with leadership and other team managers to share best practices and improve the overall performance of the Support Services team. Build a strong team culture that focuses on inclusiveness and cohesiveness. Develop expertise with Amplify’s suite of products and systems You are a good fit for this role if you: Proactively engage in new learning with confidence, have a growth mindset about your work and are receptive to feedback. Have excellent communication skills, both written and verbal. Can synthesize technical information clearly. Take pride in being a brand ambassador and delighting customers in every interaction. Have confidence in communicating with district/school personnel. Embrace AI as a tool to streamline workflows and enhance consistency with the customer experience Are a tech-savvy self-starter who can find solutions to challenges. Have a keen attention to detail. Demonstrate strong leadership skills and the ability to manage a contractor cohort Thrive in fast-paced environments with high-demands. Can adapt to day-to-day changes with ease. Minimum Qualifications: High school diploma or equivalent 1+ years experience using Google Suite products 1+ years experience working in the Customer Service field Preferred Qualifications: Bachelor’s degree in IT, Education, Business, or related field preferred. Experience in an IT/Help Desk Support environment Experience with CRM, chat, and telephony tools (e.g., Salesforce, TalkDesk) Computer proficiency using Apple/Macbook products What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $50,000 - $52,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. *Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. *Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.

Lead strategic planning, oversee high-impact projects, and ensure operational excellence for the Customer Success & Development organization. | Requires 10+ years of strategic and operational leadership experience, strong project management skills, and proficiency with executive dashboards and planning tools. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: Amplify is seeking an Executive Director, Customer Success & Development Strategy, Special Projects & Operations. The Executive Director acts as a strategic partner and operational architect for the Office of the Senior Vice President. In this high-impact role, you will serve as a force multiplier for the leadership team, driving the rhythm of the business, leading critical cross-functional initiatives, and translating the SVP’s strategic vision into actionable operational plans. You will be responsible for institutionalizing operational excellence, ensuring alignment across the CS&D organization, and overseeing high-priority "special projects" that fall outside standard workstreams. You will operate as a trusted advisor and proxy for the SVP, ensuring decision-making velocity and high-quality execution across the Customer Service & Development ecosystem. Essential Responsibilities: Strategic Planning & Organizational Alignment Strategic Architecture: Lead the annual and quarterly strategic planning process (OKRs/KPIs) for the CS&D team, ensuring goals are cascaded effectively from the executive level down to front-line management. Vision Translation: Synthesize complex business challenges and broad strategic visions into clear, execution-ready roadmaps. Ensure the SVP’s priorities are communicated clearly and understood across the organization. Business Cadence: Design and facilitate the "Rhythm of the Business," including leadership staff meetings, Quarterly Business Reviews (QBRs), and All-Hands meetings. Ensuring agendas are strategic, data-driven, and focused on decision-making. Special Projects & Change Management Initiative Leadership: Own and drive high-stakes, ambiguous, or cross-functional projects that do not have a natural home within existing verticals. This includes M&A integration, market expansion pilots, or organizational restructuring. Incubator for Innovation: Identify gaps in current processes or market approaches, pilot solutions, and operationalize scalable models before transitioning ownership to functional leaders. Crisis Management: Act as the primary point of contact for urgent, high-visibility escalations, triaging issues and coordinating rapid response teams on behalf of the SVP. Operational Excellence & Analytics Performance Visibility: Partner with Data/Analytics teams to build and maintain executive dashboards. Monitor the health of the business (churn, NRR, CSAT, operational efficiency) and provide the SVP with proactive insights and "early warnings" on risks. Resource Optimization: Oversee budget allocation and headcount planning in partnership with Finance and HR, ensuring resources are deployed against the highest-value activities. Process Improvement: Identify bottlenecks in the customer journey or internal workflows and implement systems to streamline operations and dismantle silos. Executive Communications & Stakeholder Management Strategic Communications: Architect high-impact presentations, speeches, and communications for the SVP, tailored for diverse audiences including the Board of Directors, C-Suite, key clients, and the internal organization. Stakeholder Proxy: Represent the SVP in critical meetings and forums when required, empowered to facilitate alignment and escalate decisions across Sales, Product, Marketing, and Engineering. Advisory: Serve as a confidant and sounding board to the SVP, providing unvarnished feedback and alternative perspectives to improve leadership effectiveness. Minimum Qualifications: Executive Support Experience: 10+ years of progressive professional experience, with at least 3 years or relevant experience spent in a high-leverage strategic, chief of staff function supporting a Vice President or C-level executive. Education: Bachelor’s degree from an accredited institution in Business, Finance, Engineering, or a related field. Strategic Planning & Execution: Proven experience leading and driving organizational strategic planning cycles (e.g., annual planning, OKR setting, QBR preparation) across multiple departments. Project Leadership: Demonstrated ability to independently lead and manage complex, ambiguous, and high-visibility cross-functional special projects from concept through operational hand-off. Analytical Fluency: Strong quantitative and analytical skills, including comfort with budget oversight, headcount planning, and synthesizing performance data into executive-level recommendations. Communication: Exceptional written and verbal communication skills, with demonstrable experience creating and delivering executive-level presentations (Board, C-Suite, All-Hands). Preferred Qualifications: Consulting Background: Previous experience at a top-tier management consulting firm, bringing a structured approach to problem-solving and organizational design. Technology & Change Management: Experience leading significant organizational change initiatives (e.g., large-scale tech implementation, mergers & acquisitions integration, major restructuring). National Operations: Experience working with and aligning geographically dispersed teams, understanding the nuances of global customer success operations. Tool Proficiency: Advanced proficiency with enterprise tools for strategic management, such as executive dashboards (e.g., Tableau, PowerBI) and planning software (e.g., Asana, Jira, Salesforce) What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $155,000 - $175,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. *Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. *Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.

Lead a team of specialists to deliver high-quality technical support for strategic accounts, develop processes, and coordinate cross-functional initiatives. | Proven experience in managing support teams, handling strategic accounts, and excellent communication skills, with familiarity in SaaS and technical support. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: The Strategic Customer Support Manager leads a team of Specialists dedicated to meeting our customers' technical needs with accuracy and efficiency. This role is responsible for developing robust processes and providing the team with the necessary tools and training for flawless execution. Beyond operational oversight, the Manager resolves critical technical and non-technical issues raised by stakeholders and implements high-level business directives from executive leadership. The successful candidate will blend systems-level thinking with a sharp attention to detail, ensuring seamless large-scale implementations and maintaining a strong communication cadence across cross-functional teams. Essential Responsibilities: Provide high-touch, premium service to high-level strategic accounts, ensuring their complex needs are met with precision. Identify and resolve process gaps to develop traceable, scalable solutions that enhance the customer journey. Partner with senior management and cross-functional teams to execute new initiatives, such as Ready For School (RFS) training, and ensure all supporting documentation is in place. Lead communications during software outages, acting as the primary link between Strategic Services and the Product, Engineering, and Marketing teams. Monitor analyst performance to proactively identify, document, and address areas for improvement through continuous coaching and product knowledge training. Conduct regular 1-on-1s and timely performance reviews for full-time employees to foster professional growth. Cultivate a cohesive and inclusive team environment that promotes best practices and high engagement. Oversee the completion of all mandatory training initiatives and manage administrative duties, including timecard approvals and overtime monitoring. Monitor daily case volumes and account-specific spikes to ensure balanced workloads and efficient resource allocation. Analyze team-level data and incoming case trends to drive performance improvements and inform other departments of shifts in customer behavior. Assist agents in crafting accurate, high-quality responses to complex customer inquiries. Serve as the point of contact for high-level escalations, collaborating with Customer Success, Sales, and Product Owners to resolve issues and lead de-escalation efforts. Minimum Qualifications: Bachelor’s Degree or equivalent, proven experience 3+ years of service or experience in handling strategic accounts/Tier 1 + Accounts. Ability to provide and receive constructive performance insights. Product- or industry-specific knowledge. Excellent written and oral communication skills. Proven ability to manage a team, including conflict resolution. Alignment with company values and mission. Strength in data-driven communication and decision-making. Experience aligning metrics cross-functionally and telling compelling data stories. Preferred Qualifications: Salesforce and Google Suite Experience 3+ years managing a team 1+ years of technical support Experience in the Edtech field What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $80,000 - $85,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. *Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. *Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.

Support the development and maintenance of product configuration frameworks, ensuring data integrity and process efficiency across supply chain functions. | Bachelor’s degree or equivalent, 1+ years managing print/material production, 3+ years project management, strong analytical skills, and experience with project management tools. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. The Operations Specialist, Product Relations will support the Manager, Product Relations in developing an optimal product configuration framework with manufacturing, distribution, and other supply chain functions, maintaining processes between Supply Chain Operations and Product Development to ensure the design framework and corresponding design decisions are implemented consistently and monitored for high-quality results. Essential Responsibilities: Support the Manager, Product Relations in collaborating with Product teams to create high-level physical product configurations for potential new products; understand and communicate operations costs and fulfillment timeline implication of number of units, scope and sequence, page counts, etc. Maintain product records across operations technology stack (Salesforce, Netsuite, etc.) and third-party partners. Ensure that product hierarchy and attributes support all necessary business reporting. Enact enterprise standards and conventions for product configuration, mastery, and data integrity. Act as subject matter expert regarding product configuration and customer experience related to supply chain operations workflows and capabilities. Ensure that finished product files are available in time for supply chain functions and overall fulfillment readiness. Work with operations, external vendors, and product teams to identify opportunities for process and cost efficiency. Support the Manager, Product Relations in recommending a list of all physical items included in product to determine physical format of books and configuration of products, pricing, manufacturing and fulfillment standards, and understanding and communicating operations and production cost to ensure market readiness. Responsible for item data processing needs of all departments (sales, marketing, product development, supply chain) while managing and performing data quality checks against standards assigned. Create and manage adherence to product setup standards across all business systems including the creation and maintenance of BOMs (bill of material) and item data within systems for use by Sales (selling and contracts, samples), Marketing (samples and sample bags/boxes), Product Development (versions, substitutions, corrections needing new ISBNs), and Supply Chain (purchasing, vendor management, printing, assembly, sample orders, customer orders). Work with the internal Implementation team and customers to help ensure an effective materials and entitlement onboarding process, as well as delivery issues, defective or replacement materials, or enrollment concerns for managed accounts between $1M-5M. Communicate risks to and escalate issues to Amplify Supply Chain and senior leadership. Comply with Amplify’s diversity, equity, and inclusion goals for its employees and products. Ensure all teammates, as well as cross-company team members, experience inclusion, are engaged in their projects, and feel psychological safety to bring their authentic and true selves to work. Required Qualifications: Bachelor’s Degree or equivalent experience 1+ years of experience managing print production and/or materials kit production 3+ years of experience in project management Excellent analytical and problem-solving skills with a keen attention to detail Enthusiastic self-starter, ready to roll up your sleeves and dive into problem solving Strong communication skills (written and verbal) Experience delivering impeccable customer service to strategic customers Intermediate Financial knowledge (e.g. calculating margin, ROI analysis) Preferred Qualifications: Supply chain and / or continuous improvement experience Ability to think strategically and manage multiple competing priorities Enthusiastic self-starter, ready to roll up your sleeves and dive into problem solving Ability to think and react in a high energy and fast-paced environment Passion for sharing findings and actionable insights Collaborative and excited to work with many different teams across the company Strong communication skills (written and verbal) Experience in the field of education technology Experience with project management tools (Smartsheets, JIRA, Lucidchart, etc.) Adept with spreadsheets for capturing product and financial data What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $78,000 - $83,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. *Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. *Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.

Designing and managing training programs for customer experience contractors, including recruitment, onboarding, and retention strategies. | 5+ years of relevant experience, proven training design and delivery skills, project management, and proficiency with relevant tech platforms. | A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description Summary: The Training and Development team aims to optimize the entire contractor lifecycle through strategically recruiting, hiring, and onboarding all customer experience (CX) contractors to ensure they are fully prepared to deliver exceptional services and experiences to our customers. Our team manages a diverse workforce of customer-facing contractors, including professional learning specialists, enrollment specialists, technical support specialists, digital success specialists, and support agents. These contractors provide critical customer-facing services, ensuring customers have seamless access to their purchased digital products, receive timely and effective support, and successfully participate in professional development sessions. Amplify is seeking a full-time Senior Manager of Training & Development, Customer Experience (CX) who is enthusiastic about designing, executing, and managing training and development programs tailored to our Customer Experience team. The ideal candidate will have experience in developing and delivering training programs and will collaborate closely with cross-functional teams to enhance learning solutions. Essential Responsibilities: New Contractor Hiring • Role Definition & Competency Mapping: Define and document essential skills, experience, and competencies required for contractor roles, ensuring alignment with organizational goals and department needs. • Recruitment Strategy & Sourcing: In partnership with Talent Acquisition, develop comprehensive recruitment strategies utilizing multiple channels including job boards, professional networks, referral programs, and vendor partnerships to build robust contractor talent pipelines and reduce time-to-fill metrics. • Assessment Development: Create and refine interview tasks, evaluation materials, and hiring processes to effectively assess candidates' expertise and role fit while incorporating best practices and relevant competencies. • Interviewer Training & Consistency: Develop and deliver training sessions for interviewers and regional/partner teams to ensure consistency, objectivity, and adherence to established hiring practices across the department. • Selection Process Oversight: Ensure fair and unbiased candidate selection through systematic review of evaluative feedback, monitoring of interview practices, and application of strategic insights to improve outcomes and meet department-wide KPIs. • Performance Analysis & Process Improvement: Analyze hiring effectiveness and candidate satisfaction data, partnering with leadership to identify trends and implement process improvements that enhance talent acquisition outcomes. • Workforce Planning Support: Support senior leadership in assessing contractor staffing needs and capacity planning, ensuring proactive talent acquisition that aligns with business objectives and seasonal demands. • Systems Access & Management: Plan, execute, and monitor comprehensive systems access provisioning strategies for new PLSs, including coordinating cross-functional teams to establish access protocols, developing series of learning to ensure personnel are prepared to use the tools for their role. New Contractor Onboarding • Content Project Management & Design: Lead cross-functional project management of onboarding content, coordinating efforts to create cohesive learning journeys that incorporate instructional design principles, engaging multimedia elements, and interactive components to effectively prepare new hires for their roles. • Training Development: Design, implement, and oversee training components that reflect best practices in adult learning, ensuring onboarding experiences engage participants and equip contractors with deep program knowledge and training expertise. • Training Delivery & Stakeholder Communication: Deliver training sessions to partner teams on onboarding processes, key practices, and resources while maintaining strategic communication with key stakeholders to ensure consistent execution across the department. • Training Coordination & Operations: Coordinate and manage both virtual and in-person onsite training programs, overseeing communications, operational logistics, and execution to ensure seamless delivery of onboarding experiences across multiple formats and locations. • Performance Analysis & Continuous Improvement: Regularly analyze onboarding effectiveness and participant feedback, sharing insights with leadership to identify trends and implement solutions that improve training experiences and align with organizational goals. • Process Innovation & Best Practices: Stay current with onboarding best practices and adapt programs to meet changing business needs, supporting the organization's competitive advantage in contractor preparation and development. Retention Strategy • Retention Strategy Development: Plan, execute, and monitor comprehensive retention strategies focused on engaging the contractor specialist cohort, coordinating cross-functional initiatives to enhance contractor satisfaction and reduce attrition during the contract period. • Retention Analytics & Solutions: Identify and analyze trends in contractor retention patterns, developing data-driven strategic solutions and process improvements to address turnover challenges and enhance long-term contractor engagement. Flexible Engagement & Team Commitments • Support Company and CX Team Responsibilities: Integrate and align your work with team and company priorities, actively contributing to the achievement of these goals. • Engage in Team Commitments: Participate in and/or lead team commitments, including working groups, team meetings, projects, and other initiatives contributing to the overall success of the CX Training & Development Team and CX team at large. • Adapt to Company Needs:Flexibly support various initiatives as needed, adapting to the changing needs of the organization and contributing to emerging projects or priorities. Minimum Qualifications: • Bachelor's degree or equivalent related work experience • 5+ years of K-8 classroom teaching experience and/or relevant professional experience • Proven record of achieving ambitious results in previous role • Experience designing and delivering training sessions • Experience developing and managing projects, including creating detailed plans, forecasting and meeting deadlines, and data analysis. • Demonstrates exceptional professionalism, poise, and judgment at all times • Tech and data savvy - exceptional with Google, Apple, and Microsoft office suites (e.g. word processing, excel/sheets, slides/decks); proficient in Salesforce and similar platforms; and eager and able to pick up any new technology or software with ease Preferred Qualifications: • Experience as an Instructional Leader and/or Curriculum Developer across a district or network of schools • Experience developing and delivering training at Amplify or using Amplify products as an educator or administrator in alignment/support of adult learning principles You are a good fit for this role if: • Radical Ownership: You take full responsibility for your projects, from concept through execution. You own the design process, challenges, and successes. • Balance Big Picture with Details: You maintain a clear vision of the overall goals while paying attention to the critical details that impact the user experience. • Deliver Results: You are action-oriented, capable of assessing risks and opportunities to move projects forward. You prioritize completing tasks effectively while managing perfectionism and avoiding analysis paralysis. People that work with you say that you "get things done" while also ensuring a human-centered workplace. • Strong Judgment: You consistently exercise good judgment by asking insightful questions, involving the right stakeholders, and making informed decisions. You are comfortable pausing to reflect and reassess when necessary. You can adequately assess when you need to bring others into a decision and when you should move forward on your own. • Communicate Proactively and Clearly: You excel at communication, providing clear, compelling updates, anticipating the needs of your audience and with finesse. You ensure that information is effectively shared across all levels and departments. • Scalable Excellence: You are dedicated to principles of simplicity, scalability, and standardization. You work towards creating solutions that are not only efficient but also maintain high standards of quality and responsiveness. • Embrace Flexibility and Adaptability: You thrive in dynamic environments and are comfortable navigating changes. You balance flexibility with a commitment to standardized processes, ensuring that solutions are both adaptable and consistently high-quality. • Principle-First Decision Making: You approach projects and decisions with a principle-first mindset, prioritizing core principles that guide decision-making. This ensures that decisions align with our overarching goals, values, and strategy. • Foster Collaboration: You are energized by working with others, especially across functions, and enjoy collaborating with diverse teams. You actively seek input from various stakeholders to create cohesive and effective design solutions. • Represent the CX Team Brand: You prioritize building strong relationships and embody the values of the CX team and of Amplify, as a whole. You approach challenges with a "how might we" mindset, consistently seeking opportunities to enhance our brand. What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $85,000 - $100,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Edit and proofread curriculum and related materials, ensuring clarity, accuracy, and alignment with style and content standards. | Minimum of 2+ years of copy editing experience, strong understanding of English language rules, and excellent collaboration skills. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: The Copy Editor will work closely with content developers, producers, and designers to build and improve Amplify English Language Arts curriculum products. The person in this role is responsible for editing and proofreading ELA curriculum and other materials, along with tracking and researching reported errata items in published existing products, both print and digital. • This is a contract role. Essential Responsibilities: • Copy, edit, and proofread curriculum and other relevant materials (both print and digital components) • Collaborate with writers to understand their intended meaning and improve on the clarity of their text • Identify inconsistencies and raise other content issues for writers to resolve • Check the accuracy and reliability of all content from external sources, such as: direct quotes, page references, common literary and cultural references, and non-curriculum texts Ensure content adheres to style guidelines and correct text when necessary • Ensure alignment between student edition and teacher edition content • Align all text to reflect in-house styles Required Qualifications: • 2+ years of copy editing experience with a track record of producing clean documents on time with a bachelors degree in related field or equivalent combination of education and work experience • Proven advanced understanding of the English language and rules of grammar, punctuation, and other technical aspects of writing • Excellent communication skills and experience working collaboratively with others, including editors, writers, reviewers, graphic designers, and managers • Extreme attention to detail and a demonstrated ability to meet deadlines Preferred Qualifications: • Working knowledge of English Language Arts curriculum products • Working knowledge of literature and/or literacy • Experience editing print and digital curricular materials Compensation: The hourly rate range for this role is $40 - $45. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Manage the billing cycle including invoice generation, payment processing, billing reconciliation, and collaboration with sales and collections teams. | 2-4 years of accounts receivable or billing experience, bachelor's degree in Accounting/Finance, expert Excel skills, and experience with NetSuite and Salesforce preferred. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. The Accounts Receivable (AR) Billing Analyst will play a key role in the company's financial operations by managing all aspects of the billing cycle. This includes creating and distributing invoices and resolving billing disputes. The ideal candidate will have hands-on experience with NetSuite, a strong understanding of Salesforce, and a high proficiency in Microsoft Excel. This role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. Essential Responsibilities: Generate and issue accurate invoices to customers in a timely manner using NetSuite. Process and apply customer payments, reconcile discrepancies, and support accounts receivable collections aging processes. Work closely with the sales team to maintain billing accuracy, using Salesforce to track customer accounts and sales orders. Reconcile billing data and reports, leveraging advanced Excel functions (e.g., pivot tables, VLOOKUPs) to analyze data and identify trends. Communicate with the accounts receivable collections team to resolve billing inquiries, payment discrepancies, and collections issues. Assist with month-end and year-end close processes, including preparing and analyzing financial reports related to accounts receivable. Collaborate with other departments to improve billing processes and ensure compliance with company policies. Required Qualifications: 2-4 years of experience in an accounts receivable, billing, or similar financial role. A bachelor's degree in Accounting, Finance, or related field is required. Strong analytical and problem-solving skills. Exceptional attention to detail and accuracy. Excellent written and verbal communication skills. Ability to manage multiple priorities and meet deadlines. Microsoft Excel: Expert-level proficiency with advanced functions (pivot tables, VLOOKUP, SUMIF, etc.). Preferred Qualifications: Software Proficiency: NetSuite: Demonstrated experience with NetSuite for billing, invoicing, and reporting is required. Salesforce: Experience with Salesforce, particularly in a user capacity to access customer and sales information is preferred. What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $75,000 - $80,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. *Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. *Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.

Lead interactive user interface design, maintain design systems, collaborate with cross-functional teams, manage design feedback cycles, and prepare presentations for stakeholders. | 2+ years digital product design experience, proficiency with Adobe CC and Figma, knowledge of front-end technologies, experience with CMS and Agile, and strong collaboration and communication skills. | Product Designer, Digital Experience (Fixed-Term) Remote - United States Full time A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description Summary: Amplify’s creative team is a group of designers, artists, and storytellers. We sketch, we write, we push pixels, we also love paper. We live for the big ideas, and we sweat the details. We work on digital, print, environmental, interactive, and animation projects. We have a strong hands-on and highly collaborative approach to both product development and graphic design systems and ensure ideas are realized to the highest standards of execution. Product Designers at Amplify combine Visual and UX Design, leveraging a basic understanding of the elements behind front-end websites and digital components, to craft insightful and relevant digital layouts that cater directly to the needs of our young learners and their teachers. As a member of Amplify Literacy Suites ELA design team you will partner with a diverse cross-functional product team of designers, product owners, interaction developers, and curriculum experts to build ELA’s 3rd Edition Curriculum. • This is a Fixed-Term role expected to end 7/1/26. Essential Responsibilities: • Lead design problem solving to drive compelling interactive user interfaces • Develop consistent, polished visual designs reflective of a design system • Establish a streamlined design process, including feedback from stakeholders and planning for additional assets • Maintain and champion style guides, applying them to new designs • Moderate and manage content migration into design templates • Prepare and present design work to internal teams and key stakeholders for review • Collaborate closely with Design, Product, and Content teams to gather requirements, ensure quality, define scope and direction of projects • Collaborate with Digital Production teams to maintain cohesive libraries of digital assets in CMSs • Prepare and communicate design solutions to internal teams and key stakeholders • Drive and participate in creative brainstorming, concept development, and design execution • Participate in and conduct collaborative discussions, including listening closely and providing honest, thoughtful feedback to colleagues • Utilize strong and effective interpersonal and communication skills (written, verbal, and listening) Required Qualifications: • 2+ years experience with digital visual design, digital product development, or equivalent experience with a BA degree in related field or combination of education and experience. • Demonstrated capability in synthesizing graphic design principles and user-centric design approaches with a specialized skill set in typography and layout design • Keen eye for detail, including the ability to perform design QA and discuss feasible alternatives with developers • Experience in managing design feedback cycles and production schedules • Comfort and confidence in presenting your work at various development stages • Experience collaborating in multifunctional teams as a design lead • Expertise with Adobe CC, Figma and an openness to learning and using unfamiliar tools and software • Experience with Agile processes • Experience with Content Management Systems (CMSs) • Experience designing responsive desktop layout experiences • Portfolio showing a high level of design skills and recent work • Basic knowledge of HTML, JavaScript and CSS to be able to speak with and iterate on solutions with developers Preferred Qualifications: • Experience with digital product design in education technology or a related field • Enthusiasm for contributing to the landscape of literacy education • Experience designing with Accessibility as a priority • Demonstrated ability to work iteratively with customers to gather and document user experience requirements • A formal education in Graphic Design, Web Design, Interaction Design, Communication Design, User Experience or related field • Experience with interactive motion design or games • Any lived experience with teaching or tutoring students ages K-12 What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $85,000 - $95,000. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Perform manual data entry and cleanup, create and update accounts in Salesforce, manage tutoring groups in Blackboard, and communicate data or system errors to management. | High school diploma, strong clerical and communication skills, comfort with technology and online navigation, ability to multitask in a fast-paced environment, and familiarity with Google Suite and business tools preferred. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. The Amplify Business Systems team seeks a highly organized Data Entry Specialist. This role will assist various departments with manual data entry and manual data cleanup initiatives. To do well in this role, you need a very fine eye for detail, outstanding clerical skills, and familiarity with google sheets. A Lead must have excellent communication skills, must have the ability to balance multiple projects, prioritize resources, and be an open resource to the team. To accomplish this position successfully, an individual must be able to perform all responsibilities. Essential Responsibilities: Creating and updating accounts within Salesforce Setting up and updating tutoring groups within Blackboard Alerting Team Lead and Associate Manager of any data or system errors Assisting with various projects department and company wide Required Qualifications: High school diploma High level of comfort with technology including devices, software, and online navigation Excellent written communication skills; proficient typing and accurate spelling Ability to manage multiple tasks and projects in a fast-paced environment. Preferred Qualifications: Experience with Google Suite (Google Docs, Google Spreadsheets, Google Slides), Slack, Salesforce, Blackboard, Smartsheets, Jira and other business tools software as needed Excellent analytical, organizational, and time management skills; must be adept at multitasking and prioritizing in a work from home environment Compensation: The hourly rate range for this role is $19.00-$24.00 Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. *Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. *Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.

Edit, proofread, and review English and Spanish language arts curriculum materials, manage small projects, and facilitate communication among editorial teams. | 5+ years of bilingual copy editing experience in English and Spanish with strong grammar skills and ability to manage multiple projects independently. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description Summary: The Bilingual Senior Copy Editor will assist with keeping department workflow consistent and timely. This role will work closely with content developers, copy editors, language specialists, producers, and designers to build and improve the Amplify English Language Arts and Spanish Language Arts curriculum products. The person in this role is responsible for editing, proofreading, and reviewing previously edited ELA and SLA curricula and other materials at a more advanced level, along with tracking and researching reported errata items in published existing products, both print and digital. • This is a contract role expected to end 3/31/26. Essential Responsibilities: • Manage small projects within larger product group • Review lessons edited by copy editors • Answer queries from copy editors related to style, content, and layout • Facilitate communication between copyeditors, writers, language specialists, and digital producers • Document and communicate style decisions to copy editing team • Copy edit and proofread digital and print curriculum and other materials • Work closely with writers and language specialists to understand their intended meaning and improve on the clarity of their text • Identify inconsistencies and other content problems and work with writers to fix those problems • Check the accuracy and reliability of all content from external sources, such as: direct quotes, page references, common literary and cultural references, and non-curriculum texts • Ensure alignment between student and teacher edition content • Correct text to align with in-house styles • Check formal definitions against Amplify definitions • Special projects, as needed Required Qualifications: • 5+ years of copy editing experience in both English and Spanish, with a track record of producing clean documents on time, with a bachelor’s degree in related field or equivalent combination of education and work experience • Proven advanced understanding of the English language and rules of grammar, punctuation, and other technical aspects of writing • Native-level command of written and verbal Spanish, with excellent knowledge of grammar, punctuation, and other technical conventions of writing • Excellent communication skills and an ability to work harmoniously with others, including editors, writers, language specialists, reviewers, graphic designers, and managers • Ability to work flexibly and independently on multiple projects at the same time, as part of a fast-paced and energetic team • Extreme attention to details Preferred Qualifications: • Advanced degree in a relevant field • Experience with K-8 English and Spanish language arts curriculum • Working knowledge of English and Spanish literature and literacy Compensation: The hourly rate range for this role is $45 - $50. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

Perform manual data entry and cleanup, create and update accounts in Salesforce, set up tutoring groups in Blackboard, and communicate data or system errors to management. | High school diploma, strong clerical and communication skills, proficiency with Google Suite, ability to multitask in a fast-paced environment, and preferably experience with Salesforce, Blackboard, and other business tools. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. The Amplify Business Systems team seeks a highly organized Data Entry Specialist. This role will assist various departments with manual data entry and manual data cleanup initiatives. To do well in this role, you need a very fine eye for detail, outstanding clerical skills, and familiarity with google sheets. A Lead must have excellent communication skills, must have the ability to balance multiple projects, prioritize resources, and be an open resource to the team. To accomplish this position successfully, an individual must be able to perform all responsibilities. Essential Responsibilities: Creating and updating accounts within Salesforce Setting up and updating tutoring groups within Blackboard Alerting Team Lead and Associate Manager of any data or system errors Assisting with various projects department and company wide Required Qualifications: High school diploma High level of comfort with technology including devices, software, and online navigation Excellent written communication skills; proficient typing and accurate spelling Ability to manage multiple tasks and projects in a fast-paced environment. Preferred Qualifications: Experience with Google Suite (Google Docs, Google Spreadsheets, Google Slides), Slack, Salesforce, Blackboard, Smartsheets, Jira and other business tools software as needed Excellent analytical, organizational, and time management skills; must be adept at multitasking and prioritizing in a work from home environment Compensation: The hourly rate range for this role is $19.00-$24.00. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. *Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. *Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.

Manage customer accounts to place new business and improve retention by resolving issues and providing excellent customer service. | High school diploma or higher, 1-3 years customer service experience (insurance preferred), active life insurance license, strong communication and problem-solving skills. | Customer Service Associate (Remote) Job Type: Full-Time | Remote Salary: $37,400+ per year (Base + Uncapped Commission) License Required: *Must have an Active Life Insurance License to Apply* About Amplify Amplify is revolutionizing the life insurance industry. We’re the first direct-to-consumer platform offering life insurance investment products that allow individuals to build wealth, invest tax-efficiently, and access funds for anything they wish—all through their life insurance. Our mission is simple: empower people to protect their financial futures and live more fully today. Backed by leading venture capital firms including Crosslink, Anthemis Group, Greycroft, Transverse Asset Management, and Conversion Capital, Amplify is growing fast and seeking passionate individuals to join us on this journey. Position Summary The Customer Success Associate is responsible for managing customer accounts in an effort to place new business and improve customer retention. This role focuses on proactively engaging with clients to troubleshoot issues and work to resolve the issue at hand in order to place and/or preserve business, when possible. This associate will be focused on resolution and ensuring a streamlined process with an exceptional customer experience. The ideal candidate will have strong communication skills, problem-solving ability, a positive attitude, a “go-getter” work ethic, and a customer-first mindset to support retention efforts and maintain client satisfaction. Key Responsibilities: • Case Management & Follow-Up • Review and manage all assigned accounts/cases promptly to ensure quickest turn-around time. • Follow-up with customers to inform them of the status of their policy, explain next steps, and/or offer options for resolution. • Escalate complex cases to underwriting, billing, or management as necessary. • Retention & Resolution • Identify opportunities to save or reinstate customer accounts through problem resolution and tailored solutions. • Educate customers on alternative products, payment options, or updated underwriting requirements to prevent policy lapses or cancellations. • Customer Service Excellence • Maintain a high level of professionalism, empathy, and service when handling sensitive customer situations. • Provide accurate and detailed explanations regarding policies, procedures, and outcomes. • Documentation & Compliance • Record all interactions, customer feedback, and resolutions in the CRM or policy management system. • Ensure all activities are compliant with industry regulations, company guidelines, and privacy laws. • Collaboration & Communication • Partner with sales, underwriting, billing, and other internal teams to resolve customer issues quickly and effectively. • Participate in retention strategy meetings and provide feedback on common decline/cancellation causes and customer objections. Qualifications: • Education & Experience • High school diploma or equivalent (Associate or Bachelor’s degree preferred). • 1–3 years of customer service, call center, or retention experience (insurance or financial services industry preferred). • Active life insurance license required. • Skills & Abilities • Exceptional verbal and written communication skills. • Strong problem-solving and conflict resolution abilities. • Ability to remain calm and empathetic in high-stress situations. • Proficient in Microsoft Office Suite and CRM systems. • Detail-oriented with strong organizational skills. • Knowledge • Understanding of insurance policy life cycles, underwriting processes, and cancellation procedures preferred. • Familiarity with regulatory requirements and customer privacy laws (HIPAA, state insurance laws, etc.) is a plus. What We Offer: • Competitive salary and benefits. • Opportunities for growth within a high-performing team. • A collaborative culture focused on accountability and client success. Our Mission At Amplify, we believe life insurance should be more than a safety net—it should be a financial asset that helps people thrive. Join us in building the future of life insurance, where protection meets long-term wealth. Join Us We’re building the future of life insurance—where protection meets wealth. If you're ready to grow your career while helping others grow their future, apply today! Amplify is an equal opportunity employer. We value a diverse workforce and an inclusive culture. Amplify encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, age, national origin, marital status, citizenship, disability, or veteran status. Job Type: Permanent Pay: From $34,400.00 per year Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Parental leave • Vision insurance • Work from home Experience: • Insurance Customer Service: 1 year (Required) License/Certification: • Life Insurance License (Required) Work Location: Remote

Lead and oversee complex print and digital product projects from prototyping through production, managing schedules, budgets, risks, and cross-functional teams. | 8+ years managing large-scale projects, strong communication and leadership skills, proficiency with project management tools, vendor management experience, and understanding of print/digital production. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description Summary: Amplify is seeking an experienced Senior Project Manager to provide leadership and support for the development of print and digital products across our Core Literacy programs, which include both English Language Arts (ELA) and Spanish Language Arts (SLA) products.. The Senior Project Manager will lead the execution of complex projects through various phases in the product lifecycle, encompassing prototyping, content development and revisions, art and design, production, and copyediting. Ideal applicants will have extensive experience using a variety of techniques to lead large-scale projects toward successful completion. You are a great communicator with individuals at all levels in an organization.You excel at working collaboratively with your teammates and and thrive in fast-paced environments, effectively balancing competing deadlines and priorities. You have a great attention to detail while maintaining strategic oversight of multiple complex projects. You are excited to support a variety of project needs, jumping into new initiatives and ramping up quickly. *This is a contract role. Essential Responsibilities: Develop and oversee project plans, schedules, and budgets, ensuring compliance with project goals and business objectives and delivering within timeline and budget constraints. Proactively identify and mitigate potential project risks and challenges, implementing effective solutions to keep projects on track and escalating issues when necessary to senior management. Organize and lead meetings with cross-functional teams on action items, day-to-day task management, and prioritization of resources with clear outlines of next steps and ownership. Continuously evaluate and improve project management processes and workflows, seeking opportunities to enhance efficiency and effectiveness. Oversee project budgets, manage and track invoices for third-party vendors, ensuring timely and accurate processing of payments. Optimize resource allocation across projects, ensuring efficient utilization of team members' skills and expertise. Cultivate a positive and collaborative team environment, fostering open communication and mutual respect. Required Qualifications: 8+ years in a project management role managing complex, large-scale projects with a bachelor’s degree; or 6+ years with a master’s degree; or 3+ years with a PhD or equivalent combination of education and work experience. Strong analytical and problem-solving skills, with a proven ability to identify and mitigate risks, resolve conflicts, and make informed decisions under pressure. Proven ability to communicate complex information clearly and succinctly to stakeholders and leadership executives in large forums. Deep understanding of project management methodologies with practical experience in implementing and adapting them to diverse project needs. Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams, build strong relationships, and effectively navigate challenging situations. Proficiency in Google suite and project management tools such as Smartsheet, Workfront, and JIRA. Experience managing a network of third party vendors, writing SOWs and invoice tracking. An understanding of print and digital production along with the constraints and requirements of various file formats. Preferred Qualifications: Experience and interest in working in education technology and curriculum development. Experience with complex Google sheets to track budgets and projects. PMP, CSM, CAPM, or comparable project management certification are highly preferred. Spanish language proficiency. Compensation: The hourly rate range for this role is $45 - $55. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. *Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. *Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.

Manage multiple projects through all phases of the product lifecycle for K-5 literacy programs, coordinating teams and vendors, tracking progress, and communicating status to leadership. | 5+ years project management experience, ability to manage complex multi-team projects, strong communication skills, risk management, proficiency with project management tools, and essential Spanish fluency. | A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description Summary: Amplify is seeking an experienced project manager to provide support for the development and ongoing support of print and digital products in the K-5 Core Literacy program, which includes both English Language Arts (ELA) and Spanish Language Arts (SLA) products. The project manager will manage projects through various phases within the product lifecycle, encompassing prototyping, maintenance, content development and revisions, art and design, production, and copyediting. This is a full time, fixed term position expected to last until December 31, 2025. This position is eligible for Amplify benefits. Ideal applicants will have experience using a variety of techniques to lead projects toward successful completion. You are a great communicator with individuals at all levels in an organization.You enjoy working collaboratively with your teammates and are adaptable to fast-paced environments, balancing competing deadlines and priorities.You have a great attention to detail but can zoom out to the big picture as needed. You are excited to support a variety of project needs, jumping into new initiatives and ramping up quickly. The role requires a bilingual candidate with fluency in Spanish to effectively manage projects across both ELA and SLA programs. Essential Responsibilities: Develop a strong understanding of the goals, priorities, timeframe, and resources for projects Create and manage project plans, schedules, and budgets, ensuring compliance with project goals, setting and monitoring scope throughout the project lifecycle, and delivering projects within timeline and budget constraints Champion and implement proven project management methodologies to meet project objectives Manage multiple projects and workflows simultaneously, meeting the needs of projects in various stages and prioritizing when necessary Establish, monitor, and iterate on processes and workflows, maintaining documentation throughout Track and communicate project status, risks, decisions, and emergent issues to senior management Organize and lead project meetings. Capture notes and share out next steps with the team. Collaborate with Product Leadership, Content Leadership, and Director of Project Management on action items, day-to-day task management, and prioritization Problem-solve with team members and stakeholders within a dynamic project environment Coordinate internal resources and third parties/vendors to ensure the effective and timely completion of project deliverables Be an active participant in removing blockers and moving toward project decision-making Proactively look for opportunities to improve processes, documentation, etc. Required Qualifications: BA/BS or equivalent experience 5+ years of experience in a project management role managing complex, multi-team, multi-year projects Proven ability to successfully organize, prioritize, and manage multiple projects in a fast-paced environment Experience cultivating cross-team professional relationships and collaborative environments Proven ability to communicate complex information clearly and succinctly to various stakeholders across varied meeting and presentation environments Risk management and contingency planning experience Self-starter and quick learner who can adapt to new situations quickly Ability to work independently Experience using the Google suite and project management applications such as Smartsheet, Workfront, and JIRA Fluency in Spanish, essential for managing ELA and SLA projects Experience in print and digital production Preferred Qualifications: Experience and interest in working in education technology and curriculum development Experience coordinating bids and adoptions submissions Vendor management experience What we offer: Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $80,000 - $100,000. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. 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If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. 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