American Family Care

Oversee daily clinic operations, lead non-provider staff, ensure compliance and safety, manage budgets and KPIs, and support clinical care continuity. | 3+ years healthcare management experience, preferably in urgent/immediate care, clinical background or MA certification, leadership skills, and knowledge of healthcare compliance. | Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off Center Administrator American Family Care Empower Teams. Elevate Care. Lead with Purpose. American Family Care (AFC), one of the nations leading providers of urgent care and accessible healthcare, is seeking a driven Center Administrator to oversee daily operations at one of our dynamic clinics. If youre a people-first leader with healthcare experience and a passion for operational excellence, we want to hear from you. Why Youll Love This Role: At AFC, youll be at the heart of care delivery - managing clinic operations, developing high-performing teams, and driving service quality. Youll work side by side with physicians, APPs, and support staff to ensure seamless care for every patient, every time. What Youll Do: Lead all non-provider staff, including Medical Assistants, Receptionists, and X-Ray Techs Recruit, onboard, and develop clinic team members Ensure daily operations run smoothly - supporting clinical care, scheduling, and supplies Uphold top-tier compliance, safety, and service standards Analyze and drive performance through KPIs and budget oversight Step in to assist on the floor as needed to maintain continuity of care What You Bring: 3+ years of healthcare management experience (urgent care/immediate care preferred) Clinical background or MA certification a plus Proven leadership in team building, scheduling, and performance management Strong communication, problem-solving, and organizational skills Proficiency in Microsoft Office and EMR systems (Experity experience a bonus) Deep knowledge of HIPAA, OSHA, and healthcare compliance regulations The Perks: Leadership opportunity with one of the fastest-growing urgent care providers Collaborative, mission-driven work culture Opportunities for growth and advancement Competitive compensation and benefits Ready to Lead With Impact? Apply now and bring your energy, vision, and healthcare know-how to American Family Carewhere every role matters and every leader makes a difference.

Analyze denial trends, lead initiatives to reduce denials, manage appeals process, and coordinate with teams and vendors to improve revenue cycle management. | BA degree preferred, minimum 5 years healthcare leadership experience in RCM, ability to travel, strong analytical and leadership skills. | Summary Job Requirements • Examine denials data to identify trends and potential denials initiatives • Monitor identified denials trends and select top initiatives to prioritize • Work with RCM functional leaders to perform account sampling and document observations • Formulate initial hypothesis for root cause and potential resolution steps • Discuss findings with Denial Management team and RCM functional leaders to validate trends in denial root causes • Lead weekly meetings to introduce new initiatives and review status of ongoing initiatives • Assing action items to specific team members/state holders • Follow-up with action item owners between formal meetings • Oversee the process of appealing denied claims, ensuring timely and accurate submissions • Establish a feedback loop with BPO vendor and RCM functional leaders to drive process improvements and minimize errors • Other duties as assigned • BA degree in related field preferred • Minimum 5 years healthcare leadership experience in RCM environments • Ability to travel Physical Demands/Work Environment (optional) Office environment. Sitting and keyboarding for extended periods of time. Frequent telephone use. High attention to detail and ability to focus. Moderate noise level. This is a remote position. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It’s All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.