7 open positions available
Lead a team of buyers to manage procure-to-pay activities and optimize procurement operations. | 7+ years in supply chain or procurement with 3+ years leading staff and a bachelor's degree preferred. | At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Procurement Team Manager leads a team of buyers and oversees procurement operations to ensure the effective, compliant, and efficient execution of procure-to-pay activities for goods and services across ACS. This role provides leadership in staffing, training, coaching, and developing the procurement team; assigning and balancing work; monitoring performance; and driving accountability for service, quality and results. The Manager partners cross-functionally to optimize procurement processes, improve transactional and operational efficiency, reduce costs, and support the adoption of policies, systems, and ways of working. In addition, this role plays a key part in translating organization priorities into procurement practices by implementing organizational strategy across procurement activities, ensuring alignment, consistency, and execution that support enterprise goals. ***Must have experience coaching and developing a team of buyers AND knowledge of procurement operation process.*** ESSENTIAL FUNCTIONS: Lead, coach, and develop a team of buyers to ensure high-quality execution of procurement activities, balanced workloads, and strong service delivery across the organization. (20%) Oversee procurement operations and tactical execution of source-to-pay activities while implementing organizational strategy across procurement processes, priorities, and ways of working. (20%) Partner cross-functionally with business stakeholders and Supply Chain teams to maintain strong relationships, align expectations, and provide clear communication on procurement requests, order status, and project support. (10%) Drive continuous improvement across procurement operations, contract management, and supplier practices to enhance efficiency, service quality, and overall value. (10%) Ensure compliance and risk management across procurement activities by reinforcing policies, controls, and standard practices that support sound purchasing decisions. (10%) Provide performance reporting and operational insights to leadership on procurement results, strategic initiative progress, process improvement opportunities, and policy alignment. (10%) Influence stakeholders and suppliers to adopt new tools, processes, and standard practices that strengthen procurement effectiveness and consistency. (10%) Build a high-performance, accountable team culture focused on achieving key operational metrics, including cycle time, service levels, efficiency, and cost savings. (10%) EXPERIENCE/QUALIFICATIONS: Bachelor’s degree in supply chain operations, procurement, or a related field preferred 7+ years of progressive experience in supply chain or procurement operations 3+ years of experience leading, coaching, and developing staff in an operational or procurement-focused environment is required Demonstrated success working in a highly customer- and stakeholder-focused environment with strong service expectations KNOWLEDGE, SKILLS, AND ABILITY: Ability to lead, coach, and develop team members with varying levels of experience and expertise Strong knowledge of sourcing, procurement operations, catalog management, contract negotiation, and source-to-pay processes Strong ability to organize resources, set priorities, and implement organizational strategy through procurement activities Sound judgment and strong problem-solving skills in operational, administrative, and procedural decision-making Experience managing procurement activities with national, regional, and local suppliers Ability to work collaboratively and effectively in a fast-paced, deadline-driven environment Ability to manage day-to-day interaction and coordination across a broad range of internal stakeholders and external suppliers Strong work ethic, attention to detail, and commitment to quality, accountability, and teamwork Strong verbal, written, and presentation skills, with the ability to communicate effectively at all levels of the organization Experience using source-to-pay systems, with Coupa preferred Proficient in Microsoft Office applications TRAVEL REQUIREMENTS: Ability to travel when necessary PHYSICAL REQUIREMENTS: Work is normally performed in a typical interior/office work environment. No, or very limited physical effort is required. The starting rate is $82,000 to $100,000 annual. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Lead a team to manage procurement operations and optimize procure-to-pay processes across the organization. | 7+ years in supply chain or procurement with 3+ years leadership and a bachelor's degree preferred. | At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Manager, Procurement leads a team of buyers and oversees procurement operations to ensure the effective, compliant, and efficient execution of procure-to-pay activities for goods and services across ACS. This role provides leadership in staffing, training, coaching, and developing the procurement team; assigning and balancing work; monitoring performance; and driving accountability for service, quality and results. The Manager partners cross-functionally to optimize procurement processes, improve transactional and operational efficiency, reduce costs, and support the adoption of policies, systems, and ways of working. In addition, this role plays a key part in translating organization priorities into procurement practices by implementing organizational strategy across procurement activities, ensuring alignment, consistency, and execution that support enterprise goals. ***This is a remote position that can be home-based anywhere within the United States. Prior experience managing a team of buyers and procurement operation process is required.*** ESSENTIAL FUNCTIONS: Oversee procurement operations and tactical execution of source-to-pay activities while implementing organizational strategy across procurement processes, priorities, and ways of working. (20%) Lead, coach, and develop a team of buyers to ensure high-quality execution of procurement activities, balanced workloads, and strong service delivery across the organization. (20%) Partner cross-functionally with business stakeholders and Supply Chain teams to maintain strong relationships, align expectations, and provide clear communication on procurement requests, order status, and project support. (10%) Drive continuous improvement across procurement operations, contract management, and supplier practices to enhance efficiency, service quality, and overall value. (10%) Ensure compliance and risk management across procurement activities by reinforcing policies, controls, and standard practices that support sound purchasing decisions. (10%) Provide performance reporting and operational insights to leadership on procurement results, strategic initiative progress, process improvement opportunities, and policy alignment. (10%) Influence stakeholders and suppliers to adopt new tools, processes, and standard practices that strengthen procurement effectiveness and consistency. (10%) Build a high-performance, accountable team culture focused on achieving key operational metrics, including cycle time, service levels, efficiency, and cost savings. (10%) EXPERIENCE/QUALIFICATIONS: Bachelor’s degree in supply chain operations, procurement, or a related field preferred 7+ years of progressive experience in supply chain or procurement operations 3+ years of experience leading, coaching, and developing staff in an operational or procurement-focused environment Demonstrated success working in a highly customer- and stakeholder-focused environment with strong service expectations KNOWLEDGE, SKILLS, AND ABILITY: Strong knowledge of sourcing, procurement operations, catalog management, contract negotiation, and source-to-pay processes Ability to lead, coach, and develop team members with varying levels of experience and expertise Strong ability to organize resources, set priorities, and implement organizational strategy through procurement activities Sound judgment and strong problem-solving skills in operational, administrative, and procedural decision-making Experience managing procurement activities with national, regional, and local suppliers Ability to work collaboratively and effectively in a fast-paced, deadline-driven environment Ability to manage day-to-day interaction and coordination across a broad range of internal stakeholders and external suppliers Strong work ethic, attention to detail, and commitment to quality, accountability, and teamwork Strong verbal, written, and presentation skills, with the ability to communicate effectively at all levels of the organization Experience using source-to-pay systems, with Coupa preferred Proficient in Microsoft Office applications TRAVEL REQUIREMENTS: Ability to travel when necessary PHYSICAL REQUIREMENTS: Work is normally performed in a typical interior/office work environment. No, or very limited physical effort is required. The starting rate is $82,000 to $95,000 annual. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer. At the American Cancer Society, our employees are the soul of our lifesaving mission to save lives. Our employment opportunities are as diverse as our people and include every discipline found in other business enterprises. As an organization, we adhere to a set of core values that help inform all our decisions. But what really sets us apart is that the work we do has global impact -- and every passionate, dedicated American Cancer Society team member contributes to each groundbreaking achievement we make.
Lead enterprise impact strategy by partnering with executive leadership to develop growth strategies and establish performance frameworks. | Bachelor's degree and 10+ years experience in nonprofit impact strategy, outcome measurement, and leadership; Master's and consulting experience preferred. | At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. This is a fully remote position and can be based anywhere within the U.S. Lead the impact strategy function of the Enterprise Strategy department responsible for partnering across executive and senior leadership and impact pillar teams to develop a comprehensive and holistic impact growth strategy connected to revenue strategy and overall strategic goals of the enterprise. In this role, you will work with multiple stakeholders, including executive leadership and various cross-functional departments to drive strategic discussions, analysis, and decisions to establish impact strategy, successfully design and implement impact initiatives, and ensure the connection between impact and revenue. You will develop impact growth strategy and organizational performance frameworks, collaborate with strategic planning to ensure it is documented, and work with strategy realization to ensure execution (e.g. performance tracking, process improvement, initiative management). ESSENTIAL FUNCTIONS: Enterprise Impact Strategy Development Cascading from Vision and Mission - Lead and/or facilitate discussions across all levels of leadership to identify enterprise impact outcomes and measures; conduct competitive, positioning, and growth analysis; synthesize data from across the enterprise, prepare materials for and facilitate engagement with senior level leadership to drive decisions on strategic plan development or shifts. 30% Enterprise Impact Initiatives - Lead the identification of impact initiatives within and across pillars; facilitate prioritization, design, and potential investment business cases or innovation candidates for consideration. 20% Strategy Liaison Relationship - Serve as the strategy liaison to impact pillar teams across the enterprise, attending leadership meetings and providing key support as a business partner or tactically execute key operations and change initiatives needed to ensure the impact strategy goals are achieved. 20% Impact Strategy Expertise & Core Capability - Maintain current knowledge of impact strategy related industry trends, market conditions, competitors, customer needs and business opportunities; Build community of impact strategy champions across the enterprise to drive momentum toward integrated, high quality impact strategy, performance, and operations. 20% Flexible Strategy Consulting and Leadership - As part of a flexible internal consulting function working across the enterprise, partner with entire Enterprise Strategy department to manage and prioritize requests and complete any other duties as assigned from end-to-end. 10% EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: Bachelor's Degree in relevant field Preferred Degree: Master's Degree - MBA, MA in Nonprofit Management, or relevant advanced degree preferred. Years of experience: 10 Driver’s License Requirement(s) [Included only if driving is part of the job duties]: None KNOWLEDGE, SKILLS, AND ABILITY: 10+ years of experience in nonprofit impact strategy, impact outcome measurement, and/or impact program development and design, preferably in a health and human services nonprofit. 10+ years of collaborative leadership including engagement of senior and executive leaders Strong knowledge of American Cancer Society programs, strategies and organizational infrastructure or equivalent experience operating in a complex environment in the nonprofit or for profit sector. 3+ years of direct experience in nonprofit impact program development and design, including outcome measurement and reporting. 3+ years of experience serving as a key leader in enterprise impact strategy development. 3+ years of experience designing and facilitating meetings of 3-200+ attendees, crossing all levels of leadership Non-profit strategy or management consulting experience preferred. TRAVEL REQUIREMENTS: Limited Travel, up to 10% PHYSICAL REQUIREMENTS: Work is normally performed in a typical interior/office work environment No or very limited physical effort required No or very limited exposure to physical risk The starting rate is $130,000 to $145,000. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer. At the American Cancer Society, our employees are the soul of our lifesaving mission to save lives. Our employment opportunities are as diverse as our people and include every discipline found in other business enterprises. As an organization, we adhere to a set of core values that help inform all our decisions. But what really sets us apart is that the work we do has global impact -- and every passionate, dedicated American Cancer Society team member contributes to each groundbreaking achievement we make.
Provide remote support and maintenance for enterprise applications across Windows and Linux environments, including troubleshooting, deployment, and performance monitoring. | Requires at least 3 years IT support or system administration experience, associate degree minimum, with preferred certifications and skills in automation, integration, and application lifecycle support. | At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Application and Integration Support Engineer, IT, Support Center supports, maintains, and monitors enterprise applications across Windows and Linux environments, and periodically assists with mobile application deployment. The Application and Integration Support Engineer focuses on troubleshooting complex technical issues, deploying application updates, performing routine upgrades, monitoring system health, and ensuring application availability. The Application and Integration Support Engineer is required to demonstrate strong technical skills, problem-solving abilities, and effective communication. By providing hands-on application and system support, the Application and Integration Support Engineer helps ensure optimal performance, stability, and reliability across IT systems, while contributing to release management for both enterprise and mobile applications as needed. ***This is a fully remote position that can be home-based anywhere within the United States.*** ESSENTIAL FUNCTIONS: • Troubleshoots complex enterprise application issues by analyzing system logs, error reports, and integration traces; performs root cause analysis on performance bottlenecks, application errors, and service disruptions; documents technical resolutions in knowledge repositories. 20% • Contributes to IT project teams by assisting in the design, configuration, and rollout of enterprise applications, integration solutions, and system upgrades; provides support for mobile application rollout activities as needed, aligned with broader deployment initiatives. 20% • Assists in planning and executing release cycles by coordinating with cross-functional teams, validating build integrity, performing pre- and post-deployment testing, and documenting release activities; provides periodic support for mobile application deployment through enterprise distribution pipelines. 15% • Monitors and optimizes application performance across Windows and Linux environments by leveraging monitoring tools, log aggregation platforms, and alerting frameworks; performs patching, security updates, and release validation for enterprise applications, with as-needed support for mobile deployment workflows. 15% • Identifies inefficiencies in workflows and system operations, recommending and implementing technical process improvements such as scripting, automation, or tool integration; ensures documentation reflects revised technical standards. 10% • Collaborates with Service Desk, Network Operations, and Infrastructure teams to provide Tier 2/3 escalation support for enterprise applications; performs advanced incident triage, contributes to problem management activities, and supports root cause investigations; provides targeted support for mobile-related incidents as-needed. 10% • Develops and maintains operational documentation, including runbooks, environment configuration guides, and deployment procedures to ensure consistency in application and integration support; includes steps for mobile deployment support where applicable. 10% EXPERIENCE/QUALIFICATIONS: • Minimum Degree Required: Associate Degree • Preferred Degree: Bachelor's Degree • Certificate(s) or License(s): Relevant IT certifications preferred (e.g., Boomi, Linux+, Microsoft, AWS, ITIL). • Years of experience: 3 years in IT support or application/system administration. KNOWLEDGE, SKILLS, AND ABILITY: • Administers and optimizes Windows and Linux environments, including server provisioning, patch management, and advanced command-line operations; leverage virtualization platforms (Azure, VMware) to deploy, scale, and maintain high-availability application hosting environments. • Designs, develops, and maintains automation scripts (PowerShell, Bash, Python) and implements Power Automate workflows to orchestrate system processes, integrates disparate systems, and improves operational efficiency and consistency. • Executes SQL data queries and database diagnostics to support troubleshooting, reporting, and integration validation across enterprise applications. • Configures, deploys, and maintains integration platforms and APIs (e.g., Boomi, REST, SOAP), ensuring secure, reliable, and performant inter-system communications. • Supports SDLC and DevOps practices, including version control, CI/CD pipeline configuration, automated testing, and release management; provide periodic support for mobile application deployment through enterprise distribution pipelines. • Applies advanced analytical and problem-solving techniques to diagnose and resolve complex issues affecting enterprise and mobile platforms, including multi-tier application dependencies. • Effectively communicates technical concepts to both technical and non-technical stakeholders while managing multiple concurrent projects in fast-paced enterprise environments. TRAVEL REQUIREMENTS: • Occasional travel- 10-15% - may be required for department or program/project meetings, vendor management, or enterprise workshops. PHYSICAL REQUIREMENTS: • Frequent sitting and use of computer equipment • Occasional standing, walking, bending, and lifting materials up to 10 lbs. • Availability and ability to work after hours, weekends, holidays, etc. as needed, to be on call and/or to fulfill job responsibilities and requirements. The starting rate is $71,000 to $85,000 annual. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Manage and execute digital advocacy campaigns across email, social media, and website platforms, lead data analysis and reporting, provide training and support for digital tools, and optimize campaign strategies. | 5+ years of digital campaign or email marketing data management experience, proficiency with CRM/email marketing platforms, strong project management and organizational skills, and advocacy experience preferred. | The American Cancer Society Cancer Action Network (ACS CAN) is the nation's leading cancer advocacy organization. Together with our charitable partner, the American Cancer Society, we work in Congress, state legislatures and local jurisdictions to support evidence-based policy and legislative solutions designed to eliminate cancer as a major health problem. The Senior Manager, Digital Operations plays a core role in the successful management, execution and tracking of ACS CAN digital campaigns. The Senior Manager will be heavily involved with all advocacy digital platforms, including email, social media, website and mobile. They will be one of two primary experts in ACS CAN’s main technology platform and serve as a point person for daily field staff support as well as play a lead role in developing and leading trainings for staff. The Senior Manager will strategically manage the execution of national advocacy, engagement and fundraising campaigns across all platforms utilizing HTML and platform-specific expertise to program emails, track and segment audiences, post social media and website content, run paid social media advertising and more. In addition, they will lead our data collection, reporting and analysis work, regularly (and proactively) pulling reports, analyzing data and providing recommendations to content strategists for use in future strategy, planning and content creation. Up to 20% of the capacity for this position is being held back to customize the role for a desired candidate, providing that person the opportunity to focus on an area of need that is also of great interest to the candidate. This might include writing digital content, creating imagery, focusing on health equity campaigns, developing presentations or other interests. *** This is a remote position that can be home-based anywhere within the United States. Prior experience and skills with CRM/email marketing tools like Luminate, EveryAction, Phone2Action or other similar tools is highly preferred. Strong advocacy campaign management or email/digital marketing data management of 5 + years is strongly preferred.*** MAJOR RESPONSIBILITIES Manage production, execution, testing, proofreading and deployment of digital campaigns, including for email, social media (organic and paid), action alerts and website properties. Lead audience segmentation, tracking and make strategic recommendations and audience segments for greater volunteer engagement. Lead the organization’s strategy analysis and optimization for email deliverability and domain reputation. Manage and create content for the organization’s website properties as well as coordinate content projects across different teams of stakeholders. Analyze email, social media and website performance data and incorporate data into trends that will drive strategy and decision-making across digital platforms and teams. Serve as in-house expert on our email marketing platform, creating/updating training materials for field staff and serving as the point person for support and strategic guidance. Continuously monitor industry best practices and changing technology as it relates to email and SMS marketing. Manage various projects to analyze tools, data, and other strategic initiatives to optimize ACS CAN’s use of our technology platforms and marketing content. Manage monthly and annual volunteer activity reporting. FORMAL KNOWLEDGE 5+ years of campaign management or email/digital marketing data management experience; advocacy experience strongly preferred. Experience intensively using CRM/email marketing tools like Luminate, EveryAction, Phone2Action or other similar systems. Knowledge of social media content creation and social media paid advertising processes is desired SKILLS Highly organized with strong time management skills and detail-oriented with the ability to move quickly. Self-motivated with an ability to work independently and in a team environment. Ability to work with minimal supervision. Strong project management skills with the ability to manage many moving pieces of projects across different parts of an organization. Strong interpersonal skills with a customer service attitude and a true interest in contributing to your colleagues’ success. Ability to track and manage budgets. Desired although not required skills: Google Analytics or similar website analytics tools Facebook Ads Manager Very basic HTML Adobe Photoshop Website content management system The starting rate is $72,000 to $82,000 annual. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS CAN provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer. At the American Cancer Society, our employees are the soul of our lifesaving mission to save lives. Our employment opportunities are as diverse as our people and include every discipline found in other business enterprises. As an organization, we adhere to a set of core values that help inform all our decisions. But what really sets us apart is that the work we do has global impact -- and every passionate, dedicated American Cancer Society team member contributes to each groundbreaking achievement we make.
The Managing Director, Email Marketing is responsible for creating and executing the overall vision and strategy for the American Cancer Society’s email and text marketing programs. This role includes oversight of marketing automation tools and ensuring compliance with privacy regulations while driving revenue and engagement. | Candidates should have a Bachelor’s degree in Business Management, Marketing, or a related field, along with 10+ years of marketing experience and 7+ years managing a national email program. A Marketing Cloud Email Specialist Certification is required, along with deep experience in budget management and email marketing platforms. | At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Managing Director, Email Marketing is accountable for creating and maintaining the overall vision, strategy and execution of the American Cancer Society’s email, text and marketing automation programs. As the business owner of Salesforce Marketing Cloud, the Managing Director oversees implementation all ACS marketing automation journeys striving to cultivate meaningful relationships with constituents, generate revenue, and better service the ACS mission by improving external email practices and engagement across the organization. This leader manages a team operating as a center of excellence within the organization, responsible for creating strategic marketing campaign recommendations targeting engagement or response of primary ACS audiences – donors, patients, volunteers, fundraisers, prospects – for both Marketing-led and pillar-led initiatives. This leader is responsible for creating and maintaining the overall vision, direction and execution of the American Cancer Society’s email and text marketing programs for the enterprise - ensuring This leader is responsible for oversight and standardization of the organization’s 13+ email programs and 5+ SMS programs maintain a single voice, centralize data to cultivate relationships with constituents, generate revenue, and better service the ACS mission by improving external email practices and engagement across the organization. This role requires the deep technical expertise required to develop all aspects of campaign design and implementation including articulating and managing technical requirements, identifying defects and enhancements and articulating solutions. This includes management of both internal and external IT partners, ensuring efficiency, consistency, and accuracy of the marketing systems and processes followed across platforms and programs. And also includes technical and training documentation, ensuring compliance and honoring preferences through rigorous quality control. This role is directly accountable for revenue and list growth, and delivering annual revenue goal for the marketing email product with responsibility of the relationship, contract management, budgeting and invoicing of all email and text strategy, production and external partners. Leading program performance KPIs, projecting costs and budget reconciliation across the national program. ***This is a remote position that can be home-based anywhere within the United States. *** MAJOR RESPONSIBILITIES Strategic leadership and oversight of the enterprise-wide marketing automation strategy and implementation, ensuring alignment with ACS’s fundraising, engagement, and mission delivery objectives. Primary liaison with the ACS Legal team to ensure compliance with all channel privacy regulations, including but not limited to email marketing, text marketing, and automated journeys. Proactively monitors regulatory changes, identifies risks, and compliance. Oversees the selection, development, and optimization of marketing automation tools across the enterprise, ensuring they meet evolving business needs and enhance donor and customer engagement. Leads audience segmentation and engagement strategies, ensuring targeted and personalized communications that drive revenue, donor retention, and mission service delivery. Accountable for leading integrated email and multichannel campaign strategies, ensuring alignment across digital, social, and offline channels to create a seamless and engaging customer experience. Analyzes and optimizes program KPIs, using data-driven insights to test, measure, and refine marketing automation strategies to achieve key business objectives, including revenue growth, donor engagement, and impact expansion. Identifies and champions marketing industry innovations and best practices, ensuring ACS remains at the forefront of marketing automation, personalization, and digital engagement. Partners with key stakeholders across the organization to establish expectations, goals, and testing plans for email and text marketing strategies, ensuring segmentation and messaging drive maximum impact. Leadership, supervision, and accountability for the Email Marketing team, ensuring compliance, optimizing workflows, and overseeing enterprise-wide training and access to marketing automation tools. Manages response to customer service escalations related to email marketing, text marketing, and automated journey experiences, ensuring prompt resolution and continuous improvement in donor and customer interaction. FORMAL KNOWLEDGE Bachelor’s degree in Business Management, Marketing or related field. Marketing Cloud Email Specialist Certification required and other certifications as assigned. SPECIALIZED TRAINING OR KNOWLEDGE: 10+ years marketing experience with project management focus or relative experience. 7+ years experience managing national email program for large non-profit or organization. Deep experience with program level budget management and forecasting. Experience with multiple Email marketing platforms (full service and self-service). Microsoft PowerPoint, Excel, Word and other project management and presentation applications. SKILLS Deep understanding of CRM data management and governance and how it drives campaign effectiveness and risk. Proven leadership skills from working with clients in an account management or consulting role. Understanding of state regulations/compliance risks that govern online giving and engagement practices. Proven leadership skills from working with clients in an account management or consulting role. Clear and careful oral and written communication skills. Self-starter, with strong sense of ownership, assertive follow-through, and orientation towards results. Talent for prioritizing multiple responsibilities and organizing team workload. Ability to perform well under pressure, adapt to change, and meet deadlines in a fast-paced environment. Ability to communicate with staff and constituencies from multiple organizations, and to provide strategic guidance in a collaborative, consultative, and positive manner. Excellent analytical and problem-solving skills and strong attention to detail. Ability to build consensus and to work through others in achieving desired results and objectives. Short- and long-term operational planning skills. Expert understanding of campaign management and marketing automation tools, as well as a proficient understanding of performance metrics and benchmarks. Working knowledge of all areas of Marketing Communications including creative project management, budgeting, public relations, etc. Deep understanding of email and text channel industry trends. Advanced writing, editing, proofreading skills and presentation skills; high attention to detail. Track record of managing a multi-faceted marketing projects and budgets. Knowledge of database segmentation and data logic as it applies to email files and other reports needed in support of program. Proven success integrating resources across complex functions and across multiple geographies. Project management experience in a fast-paced environment. Knowledge of marketing techniques and strategies used with customers/constituents. Ability to work with varying levels of internal constituents and develop communication for various internal levels. Ability to manage multiple ad hoc and long-term projects simultaneously. The starting rate is $140,000 to $170,000 annual. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer. At the American Cancer Society, our employees are the soul of our lifesaving mission to save lives. Our employment opportunities are as diverse as our people and include every discipline found in other business enterprises. As an organization, we adhere to a set of core values that help inform all our decisions. But what really sets us apart is that the work we do has global impact -- and every passionate, dedicated American Cancer Society team member contributes to each groundbreaking achievement we make.
Lead and develop a high-performing marketing team while driving data-driven, audience-centric marketing strategies. Cultivate strategic partnerships and provide executive counsel to align marketing efforts with organizational objectives. | A Bachelor's degree is required, with a preference for a Master's degree in marketing or business. Candidates should have at least 7 years of marketing experience, including 2 years in a leadership role and 5 years leading cross-functional initiatives. | At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. At the American Cancer Society (ACS), we are leading the fight for a world without cancer. For over 110 years, ACS has improved the lives of people with cancer and their families and has a bold vision to end cancer as we know it for everyone. We are seeking a Senior Director, Marketing Strategy that is a forward-thinking, audience-obsessed, strategic, collaborative and data-driven leader to lead a team of professional marketers. The Marketing Strategy & Planning team translates audience insights into the development and execution of integrated, multichannel marketing strategies and go-to-market plans to achieve business outcomes. This role requires a leader who builds strong rapport across the organization, understands the evolving marketing landscape, embraces digital transformation and leverages data to drive impactful strategies and growth. ***This is a remote position that can be home based anywhere within the United States.*** MAJOR RESPONSIBILITIES The job duties of this position are fluid and evolving, but generally encompass the following primary responsibilities: Lead & Develop a High-Performing, Strategic Marketing Team Hire, manage, mentor, and inspire a team of marketing strategists, fostering a culture of continuous learning and growth. Ensure the team possesses cutting-edge skills and operates with autonomy to navigate dynamic market trends. Provide regular feedback and conduct performance reviews. Champion Data-Driven, Audience-Centric Marketing Strategy Drive the use of customer insights and data analytics to deeply understand audiences and inform all strategic planning. Oversee the development of audience strategies for recruitment, retention, and re-engagement aligned with business objectives. Lead the creation of annual marketing calendars, strategic plans, and integrated multi-channel go-to-market activations with clear objectives and KPIs. Cultivate Strategic Partnerships & Provide Executive Counsel Build strong relationships and trust with Pillar Leadership and cross-functional teams to understand business priorities. Proactively provide strategic marketing counsel, recommending innovative solutions to strengthen organizational objectives. Partner with Creative leadership to ensure breakthrough, brand-aligned creative work that drives business outcomes. Drive Performance Optimization & Foster Innovation Collaborate with analytics and research teams to establish robust KPIs, dashboards, and real-time measurement frameworks. Oversee post-activation reporting, analyze lessons learned, and ensure continuous feedback loops for strategic refinement. Inspire the team to recommend and test innovative ideas, fostering a culture of agility and marketing science. Optimize Resources & Drive Marketing Operations Partner with Marketing Planning leadership to implement agile methodologies and optimize workflows for efficiency and speed. Oversee marketing budgets, ensuring strategic investment in high-impact initiatives that deliver measurable business outcomes. Identify and manage vendor relationships, ensuring accountability for quality, time, and budget. Enhance Executive-Level Communication & Influence Translate complex marketing data and strategies into clear, actionable insights for senior leadership and stakeholders. Act as a strong advocate for audience-centricity, innovation, and the strategic value of marketing in driving organizational growth. FORMAL KNOWLEDGE Minimum Degree Required: Bachelor's Degree Preferred Degree: Master's Degree in marketing, business, or a related field Years of experience: 7 years successful experience in marketing in a medium-large organization; 2 years of people leadership experience and 5 years of leading cross-functional initiatives/teams. Driver’s License Requirement(s): Required COMPETENCIES/SKILLS Passion for mentoring and talent development, with a track record of building high-performing teams. Highly data-driven mindset with experience leveraging analytics and market research in marketing decision-making and execution. Deep expertise in building integrated marketing strategies, executing with excellence and identifying learnings for optimizations and future opportunities. Experience leading enterprise-wide initiatives, building rapport and consent among diverse groups and influencing individuals without direct supervision. Strong cross-functional collaboration skills with a win-win mindset. Demonstrated experience to influence individuals and teams at all levels of the organization. Impeccable interpersonal skills, and ability to work strategically and collaboratively across departments An effective, versatile, action-oriented individual with the ability to operate in a fast-paced environment Proficiency in software including exceptional skills Microsoft Office suite SPECIAL MENTAL OR PHYSICAL DEMANDS Requires travel by air or car when necessary. The starting rate is $121,000 to $140,000 annual. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer. At the American Cancer Society, our employees are the soul of our lifesaving mission to save lives. Our employment opportunities are as diverse as our people and include every discipline found in other business enterprises. As an organization, we adhere to a set of core values that help inform all our decisions. But what really sets us apart is that the work we do has global impact -- and every passionate, dedicated American Cancer Society team member contributes to each groundbreaking achievement we make.
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