Amazon.com Services LLC

Lead and optimize operational and people management in a large fulfillment center to meet business objectives. | 7+ years managing salaried workforce in distribution environments with experience in performance metrics, process improvement, and full staffing lifecycle. | DESCRIPTION The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Fulfillment Center (FC). This position requires a strategic leader who can balance operational excellence with team development while driving results across all areas of the facility. Responsibilities: • Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives. • Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments. • Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking around the FC with great frequency; FCs are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Responsibilities: • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) BASIC QUALIFICATIONS • Work flexible hours as business demands, including overnight, weekends and holidays • Bachelor's degree or equivalent • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment • Prior experience with performance metrics, process improvement and Lean techniques • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination PREFERRED QUALIFICATIONS • Ability to handle changing priorities and use good judgment in stressful situations • Interest in long-term career development through assignments in multiple FCs across the nation • Experience with a contingent workforce during peak seasons • Bachelor's degree in Engineering, Operations or related field. MBA preferred Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Fort Worth - 135,000.00 - 182,700.00 USD annually

Lead product strategy and delivery for ad tech performance products involving cross-functional teams. | Requires 8+ years technical product management experience, end-to-end product delivery, and engineering collaboration. | DESCRIPTION Amazon Demand Tech Products helps marketers, sellers, and app developers promote their products across mobile, CTV, and the open internet at scale. You will drive our product strategy of our Display, Video, and Audio ad buying system end to end leading product and business strategy across a team of product managers, engineers, and applied scientists to deliver industry leading customer results for marketers and app developers of all shapes and sizes. The Demand Tech Products team sits at the intersection of ad tech, large-scale data infrastructure, and applied ML. Our systems process billions of bid requests daily, fusing multiple shopping and app signal sources to determine where an impression opportunity is coming from and whether we should show an advertiser's ad to that consumer at that time to maximize the probability that they will be interested in buying a product, subscribing to a service, completing a lead, or installing an app or purchasing within that app. The challenge is that the ad industry is changing rapidly with AI and chat agent usage, understanding how shoppers and consumers use apps, websites, and watch CTV for daily utility, shopping, news, or entertainment is noisy and evolving quickly. Your job is to build products to help marketers and app developers run successful campaigns across this rapidly evolving space. Key job responsibilities • Continue to build and improve our performance campaign products and services • Strike or improve partnerships with advertisers, agencies, publishers, measurement providers, and data providers that will improve our performance products. • Lead product ideation, building, and launches across a team of product managers, engineers, and applied scientists to function as a single threaded team focused on a single customer obsessed objective. • Author a 3 year plan to grow our performance ads business and execute on that plan. BASIC QUALIFICATIONS • 2+ years of end to end product delivery experience • 8+ years of technical product or program management experience • Bachelor's degree • Experience with feature delivery and tradeoffs of a product • Experience owning/driving roadmap strategy and definition • Experience leading engineering discussions around technology decisions and strategy related to a product • Experience technical product management PREFERRED QUALIFICATIONS • Experience working directly with Engineers on product enhancements • Experience in project management methodologies, business analysis, or process improvement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 197,900.00 - 267,800.00 USD annually USA, WA, SEATTLE - 179,900.00 - 243,400.00 USD annually

Lead reporting and analytics architecture for Finance ERP transformation. | 10+ years technology experience, ERP or data analytics platform experience, preferably SAP technologies and financial data modeling. | DESCRIPTION Amazon is seeking an experienced ERP Reporting and Analytics Solution Architect to define and lead the reporting, analytics, and financial-data architecture for a large-scale transformation of Amazon’s Finance ERP platform. This role sits at the intersection of Accounting, Finance, Data, Product, Solution Architecture, and Engineering. The architect will be responsible for translating complex financial reporting requirements into a scalable architecture spanning operational reporting, embedded analytics, management reporting, statutory reporting, self-service analytics, enterprise data products, and downstream data consumption. The solution landscape may include SAP S/4HANA Embedded Analytics, CDS views, Fiori analytical applications, SAP Business Data Cloud, SAP Datasphere, SAP Analytics Cloud, SAP BW/4HANA, SAP Analysis for Microsoft Office, SAP Databricks, and enterprise reporting and data platforms. The successful candidate will define how financial data is modeled, governed, transformed, published, and consumed across the reporting ecosystem. You will partner with Accounting, Controllership, Finance, ERP Product, Data Governance, Engineering, SAP, and implementation partners to establish architecture standards, evaluate reporting tools, define semantic models, and guide solutions through design, build, testing, deployment, and continuous improvement. This role requires an individual who can move between detailed financial reporting requirements and enterprise data-architecture decisions. You will need to understand how accounting structures, hierarchies, currencies, consolidation requirements, reporting dimensions, data latency, security, and performance expectations translate into an integrated and maintainable reporting architecture. Key job responsibilities • Own the end-to-end reporting and analytics architecture for the Finance ERP landscape, from transactional reporting in SAP S/4HANA through enterprise data and analytics platforms. • Define the appropriate reporting patterns and decision criteria for operational reports, Fiori applications, embedded analytics, dashboards, multidimensional analysis, statutory reports, self-service analytics, and downstream data products. • Establish architecture standards for SAP Business Data Cloud, SAP Datasphere, SAP Analytics Cloud, SAP BW/4HANA, SAP Databricks, CDS views, and related reporting technologies. • Design reusable financial data models covering General Ledger, consolidation, intercompany accounting, subledgers, foreign exchange, legal entities, chart of accounts, and reporting hierarchies. • Partner with ERP Product, Engineering, SAP, and implementation partners throughout architecture, design, development, integration, testing, deployment, and stabilization. • Evaluate standard SAP content and determine when requirements should be met through configuration, CDS extensions, Fiori applications, SAP Analytics Cloud, Datasphere, BW/4HANA, or enterprise reporting tools. • Establish reporting-performance standards covering data volumes, refresh frequency, response times, concurrency, availability, and period-close demand. • Develop architecture documents, technology roadmaps, decision materials, and executive recommendations communicating design options, risks, costs, and trade-offs. A day in the life You will work across Accounting, Data, Product, and Engineering teams to shape Amazon’s Finance reporting architecture. A typical day may include selecting the right platform for a reporting requirement, reviewing a financial data model, resolving reconciliation or performance issues, or defining how SAP data should be published downstream. You will partner with SAP, architects, engineers, and business stakeholders to make design decisions, manage dependencies, and simplify the reporting landscape. You will also communicate architecture trade-offs, risks, and recommendations to senior leaders. About the team The Accounting Transformation Group drives initiatives that modernize accounting processes, strengthen controllership, and enable scalable growth across Amazon. The team operates at the intersection of Accounting, Finance, Product, Solution Architecture, Data, and technology to build scalable financial capabilities and support Amazon’s evolving business needs. BASIC QUALIFICATIONS • 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience • Bachelor's degree in Computer Science, Information Systems, Finance, Accounting, or a related field • Experience with ERP systems (e.g., SAP, Oracle, Workday), or experience with data analytics platforms (Power BI, Python, SQL, Tableau) PREFERRED QUALIFICATIONS • Experience with SAP Business Data Cloud, SAP Datasphere, SAP Analytics Cloud, SAP BW/4HANA, SAP S/4HANA Embedded Analytics, SAP Databricks, or SAP Analysis for Microsoft Office, and Fiori analytical applications. • Experience designing data products and governed reporting layers that preserve business context and financial definitions. • SAP, data architecture, cloud, analytics, or comparable professional certification. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Culver City - 153,600.00 - 207,800.00 USD annually USA, MA, Boston - 153,600.00 - 207,800.00 USD annually USA, OR, Portland - 153,600.00 - 207,800.00 USD annually USA, TN, Nashville - 145,900.00 - 197,400.00 USD annually USA, TX, Austin - 153,600.00 - 207,800.00 USD annually USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

Lead transportation cost and delivery excellence programs across North America to optimize carrier volume allocations and reduce defects. | Requires 5+ years program/project management experience, data-driven improvement skills, and a bachelor's degree, with preferred MBA. | DESCRIPTION At Amazon, we are committed to being the most customer-centric company on earth. The Global Transportation Services team (GTS) at Amazon is comprised of high-powered dynamic teams which are shaping network execution through the development and application of innovative transportation and delivery management concepts. The Customer Delivery Excellence team within GTS is looking for a Senior Program Manager to lead analysis and operational execution to reduce DEA defects in the supply chain. As a Senior Program Manager, you will be responsible for deep diving transportation cost drivers, and partnering with cross-functional teams to action specific drivers while maintaining or improving customer experience and transportation cost by driving the proper volume allocations to our carriers leading to the most optimized mix. You will lead programs from idea inception to implementation. You will manage multiple, competing projects and effectively prioritize them. Key job responsibilities - Understand the North America (NA) Transportation network and act as a Subject Matter Expert for driving changes across all of North American Customer Fulfillment (NACF). - Work with Long Term and Mid Term Planning teams to set volume plans by carrier for future time frames to ensure accuracy and validity of plans while managing for key metrics such as Cost, Delivery Estimate Accuracy (DEA) and Speed. - Identify, analyze, and maintain key metrics, with trend and variance analyses to discern root cause of defects. - Collaborate with other Program/Product managers and analysts to continuously improve operations ability to support volume allocations change and carrier commitment requirements. changes. - Partner with Carriers for Amazon Logistics (AMZL), Amazon Air, Third Party, Carrier Managers, Finance, Technology teams and ensure network design manages Speed, DEA and Cost effectively and can properly maintain volume allocation targets. BASIC QUALIFICATIONS - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Irving - 115,400.00 - 160,000.00 USD annually USA, VA, Arlington - 115,400.00 - 160,000.00 USD annually USA, WA, Bellevue - 115,400.00 - 160,000.00 USD annually

Lead strategic planning, execution, and optimization of supply chain operations to improve efficiency and customer experience. | Requires 3+ years supply chain or inventory management experience, strong data analysis skills, and ability to lead cross-functional teams. | DESCRIPTION Are you ready to take your supply chain expertise to the next level? As an AVS Senior Strategic Supply Chain Manager, you will be at the forefront of strategic planning, execution, and optimization of Amazon's supply chain operations. In this influential role, you will lead high-impact projects and collaborate cross-functionally to drive business growth and deliver an exceptional customer experience. This position will work to continuously optimize operational metrics by working directly with a top tier Selling Partner (SP) and internal partner teams. The AVS Senior Strategic Supply Chain Manager serves as a key point of contact between Retail, Supply Chain, and Vendors and contribute to vendor-level operational strategy, annual negotiations, and opportunities to reduce cost and waste in the supply chain. Join our dynamic team and play a pivotal role in shaping Amazon's supply chain operations to deliver exceptional customer experiences and drive business growth. Apply now to be a part of our innovative and forward-thinking supply chain management team! The successful candidate must be highly organized, self-starting and possess strong data extraction and analytical capabilities. They must have proven successes in driving operational initiatives and demonstrate passion for the customer experience. Strong candidates will have hands-on operations or inventory management experience and knowledge in fundamental business principles. Candidates must demonstrate the ability to succeed in managing a large catalog selection efficiently, identifying problems/finding solutions, and building/improving processes. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while maintaining a customer-centric philosophy. Key job responsibilities • Identifying and delivering improvement opportunities around demand and production planning • Monitoring, analyzing and owning Vendor Key Performance Indicators such as: Out of Stock rate, Total Inbound lead time, confirmation rates, including presenting insights, themes and trends to Senior Leadership team. • Strategically analyzing production and delivery lead-times, while optimizing operational excellence inputs such as EDI adoption, PO confirmations, efficient receive processes, and inventory placement. • Spearheading initiatives to enhance cost structure and profitability, collaborating closely with partner teams to ensure successful execution. About the team About the team: The Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Customer Success Manager, (2) Strategic business advice, (3) Support, (4) Supply Chain Manager, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables team, and will provide Supply Chain expertise alongside a team of designated Account Managers supporting Vendor(s) within the Consumables categories. Consumables categories consist of Baby, Grocery, Health & Personal Care, Mass Beauty, Pets, and Premium Beauty. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories. BASIC QUALIFICATIONS • 3+ years of Microsoft Excel experience • 3+ years of supply chain, inventory management or project management experience • 3+ years of professional or military experience, or Bachelor's degree PREFERRED QUALIFICATIONS • Experience in goods receiving, inventory cycle counts and related auditing and stock control functions • Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma • Experience leveraging technology to drive process improvements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Santa Monica - 70,400.00 - 94,000.00 USD annually USA, NY, New York - 66,300.00 - 103,400.00 USD annually USA, TX, Austin - 53,700.00 - 94,000.00 USD annually USA, VA, Arlington - 53,700.00 - 94,000.00 USD annually USA, WA, Seattle - 80,200.00 - 94,000.00 USD annually