Amazon.com Services LLC

Lead and influence creative vision and execution for product launches and campaigns across hardware and software. | Requires 12-15+ years in creative leadership, expertise in visual and motion design, and experience influencing large organizations. | DESCRIPTION The Principal Creative Director within DBS Devices & Services (D&S) is a senior, hands-on creative leader responsible for shaping and elevating the visual and experiential storytelling of DBS’s products and ecosystem — spanning hardware, software, and services. This is a Principal-level individual contributor (IC) role, not a people management position. The role demands a creative leader who can define the vision, execute with excellence, and influence at scale — partnering across product, marketing, and brand to create work that inspires customers and differentiates Amazon Device brands in the world. You are a maker and a creative thinker: capable of defining the creative direction for launches and campaigns while personally crafting design, motion, and editorial work that sets the creative benchmark. Key job responsibilities 1. Creative Vision Setting Define and drive the creative direction for the Devices & Services product portfolio, encompassing hardware, software, and connected experiences. Translate strategic product narratives into compelling creative platforms across brand, film, digital, and experiential touchpoints. Collaborate closely with marketing, product design, and brand leadership to ensure creative expression aligns with business goals and product vision. 2. Hands-On Art Direction & Execution Develop and execute high-level creative concepts and hands-on design, motion, and video work for major D&S launches, campaigns, and events. Establish and maintain the visual and motion design language that connects the D&S ecosystem under a unified brand expression. Create and present executive-level creative concepts that articulate strategy, storytelling, and executional craft with clarity and conviction. Partner with internal design teams, producers, and external agency or vendor partners to deliver exceptional creative work, end to end. 3. Influence Without Direct Reports Lead through influence — aligning and inspiring multidisciplinary teams across DBS without direct managerial responsibility. Serve as a creative bar-raiser and mentor-by-example, setting standards through work, critique, and collaboration. Foster a shared creative culture of innovation, quality, and storytelling excellence across the D&S organization. 4. Generative AI & Emerging Creative Technologies Leverage generative AI tools to enhance ideation, visualization, and production workflows — from image generation and animation to video editing. Partner with design technology and innovation teams to pilot and scale new creative approaches that accelerate quality and impact. Stay at the forefront of emerging creative tech and integrate these advancements into day-to-day creative practice. Advocate for the thoughtful and ethical use of AI in creative storytelling, maintaining the balance between craft and automation. 5. Quality & Execution Maintain the highest standard of creative excellence across all D&S work — from concept to delivery. Ensure consistency, innovation, and attention to detail across all product and brand expressions. Elevate the creative bar through iterative exploration, collaboration, and relentless focus on craft. About the team The creative organization thrives on a singular, bold purpose: to craft work that isn’t just exceptional, but world-class—a benchmark for excellence. We are relentless in this pursuit, especially when the odds are stacked against us. Our foundation is a commitment to craft and a dedication to ensuring every piece of creative work embodies a consistent, breathtaking aesthetic quality. We don’t meet expectations, we exist to define them. Details aren't just details—they're the difference between good and great. We obsess over these nuances with passion and precision. While this pursuit is challenging at Amazon, we remain relentless alongside our partners and collaborators in bringing an elevated sense of taste to every detail. We do this because we know that excellence demands courage, resilience, and an unrelenting commitment to vision. Our mission is clear: to inspire our customers by revealing the magic, love, and thoughtful invention infused into every product signed, Amazon Devices and Services. BASIC QUALIFICATIONS Experience 12–15+ years in creative direction, art direction, or integrated design across brand, product, and motion environments. Proven experience delivering global product launches, campaigns, and content across both hardware and software categories. Expertise influencing creative outcomes across large, cross-functional organizations — ideally within technology, design, or consumer product industries. PREFERRED QUALIFICATIONS Skills Mastery of art direction, visual design, motion graphics, and film/video editing. Deep fluency in Adobe Creative Suite (After Effects, Premiere, Photoshop, Illustrator). Familiarity with 3D and real-time design tools (Cinema4D, Blender, Unreal) and AI-driven creative platforms (Runway, Firefly, Midjourney, Sora, etc.). Strong communication, storytelling, and executive presentation skills. Ability to balance creative thinking with hands-on execution and delivery excellence. Attributes A creative leader who inspires through action — equal parts conceptual thinker and maker. Confident, articulate, and influential across all levels of the organization. Culturally aware and deeply invested in design, motion, and storytelling trends. Curious, experimental, and passionate about pushing the boundaries of what’s possible through creativity and technology. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,000/year in our lowest geographic market up to $249,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Manage industrial construction projects from site selection through design, permitting, and execution, coordinating with stakeholders and overseeing budgets and schedules. | Bachelor's degree in Architecture, Engineering, or Construction Management, with 3+ years of project management experience in construction or related fields. | DESCRIPTION Amazon is looking for a Pre-Construction Manager who will be responsible for project managing building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution. You will partner with internal and external stakeholders to ensure scope, budget, and schedule definition are established including timely receipt of building and site permits. You are responsible as the project manager to lead planning, design and pre-construction projects, including new built-to-suit industrial buildings, tenant improvements, extensions of existing facilities and renovation projects. Key competencies of this position include ensuring that contracted resources deliver work product in support of project durations, permitting, key performance indicators (KPI), quality documentation/artifacts, managing project teams (developers, design engineers, professional consultants), influencing internal teams (Design Engineering, Amazon Robotics), contract management governance, conceptual estimating and budget oversight and overseeing multiple large industrial projects in various locations simultaneously. Translating technical documents and information into an end-to-end story providing a detailed risk analysis for our leaders and customers is essential. This opportunity combines construction engineering, planning, project management, real estate development, validating design, site visits, understanding local building and fire code issues, utilities, sustainability, multi-disciplinary design management, and contract management. The preconstruction manager is responsible for the planning and design of scope, budget, schedule prior to handing off to the construction manager to construct focusing on taking ownership to resolve upstream issues and support the construction team throughout the process. This role requires 60% regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided. Key job responsibilities • A Pre-Construction manager drives results through communicating, weighing risks, making decisions, leading and influencing. Independently manages complex, cross-functional industrial builds from site selection through design completion, permitting and contract execution. • Work with internal/external stakeholders including real estate, design engineering, entitlements, construction, finance, launch/startup, architects, engineers, permitting agencies, developers and landlords to secure resources, scope infrastructure builds, set priorities, milestones, drive delivery to meet deadlines, and resolves issues. • Represent project and technical information to many different audiences. Manage working relationships with stakeholders and vendors, and lead constructive dialogue to resolve and prevent project issues. • Manage vendor procurement, and oversee professional service providers ensuring their skills and competencies meet the needs required of entitling property and projects. • Perform pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with the developer, general contractor and design consultants. • Cost estimating, schedule tracking, and forecasting are fundamental components, including identifying and solving factors that may impede a successful permitted project hand-over to Amazon stakeholders. • Supervise the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team in the planning phases of a project. • Focus on site selection, scope development, coordinating with design teams to develop site plans, composite floor plans in compliance with design standards and operational requirements. • Keep the scope under control and accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately. • Schedule development & management, including design and permitting; selection of other vendors. • Partner with the Transaction team and Developers to optimize schedule and strategy for entitlements and long lead-procurement. • Prepare and present project status/risk reports, and provide clear and concise summaries for projects under your ownership to leadership and management teams. • Operate independently in the assigned region, interacting with leadership and stakeholders to resolve issues. • Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities, as well as identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders. • Interfacing and coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution. • Find ways to adapt to constant change and innovation finding ways to Think Big, and provide adaptable solutions for an evolving business. • Understand design and construction contracts, related exhibits, and provide detailed analysis and approvals of technical matters and site-specific deal structures and terms. • Review additional reports such as noise and traffic reports and environmental studies. • Travel up to 40% within assigned regions About the team At Amazon, we are all owners and leverage unique opportunities presented to us by owning everything from the design review, permitting to construction bidding and consultant during construction execution prior to final hand-off to our internal stakeholder. We are a diverse, upbeat, creative, team of designers, engineers and managers working daily to develop innovative sustainable facilities and efficient innovative buildings for our customers. We focus on Delivering Results, our speed for Bias for Action and Insisting on the Highest Standards for our customers. BASIC QUALIFICATIONS • A completed Bachelor’s degree in Architecture, Engineering, Construction Management or comparable field. • 3+ years of experience as an Architect, Engineer, Construction Manager, Development Manager, Owner’s project management representative or other Commercial Development and Construction related disciplines. • Project management experience from design phase through implementation and operation, negotiating construction, procurement and labor contracts. • Experience within packaging processing/logistical facilities with complex equipment or comparable experience. • 3+ years of project/program management PREFERRED QUALIFICATIONS • An advanced degree, certification or Master’s degree in Architecture, Engineering, Construction Management or Masters of Business. • Experience operating within at least two disciplines in the construction industry, which could consist of General Contracting, Owner’s Representation, Commercial Development, Engineering & Design, owners project management representative or similar. • Demonstrated capability in the planning, design review & implementation, and project management /control of new structures & the enhancement of existing facility buildings. • Experience managing multi-disciplinary design incorporating industrial automation, robotics, or similar. • Demonstrated success in communicating project requirements to various audiences (e.g. senior management, peers, public officials, vendors, etc.) • Knowledge of Building Information Modeling (BIM). • Demonstrated success in communicating project requirements to various audiences (e.g. senior management, peers, fire marshals, utility, public officials, vendors, etc.) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $69,700/year in our lowest geographic market up to $155,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Drive revenue, adoption, and market segment growth for Amazon Shipping, creating and executing strategic plans, and serving as the voice of the customer. | Minimum 4 years in business development or partnership management, experience with GTM strategies, customer-facing work, and creating brand partnerships. | DESCRIPTION Amazon is launching a new, fast-growing business aimed at transforming the shipping and logistics industry. For the first time we’re making our shipping and logistics network available to brands — and we’re looking for experienced Business Development professionals to scale our business, ensuring our first customers succeed while building the use cases of the future. This is a ground-floor opportunity to shape a high-impact initiative from day one. As a core member of our team, you’ll create and drive the Business Development strategy, influencing how we grow, scale, and serve customers. You’ll work together with Product Management and Tech to challenge industry norms, design customer-obsessed solutions, and redefine how logistics is sold and delivered. We're looking for someone excited about building a business from the beginning of its life cycle, with experience going to market with all types of customers. This is an opportunity to build something truly meaningful inside Amazon. Key job responsibilities • Drive revenue, adoption and market segment for our product • Earn the trust of customers and create custom Amazon Shipping solutions that fit their business needs, working backwards from financial and other customer data • Relay market needs and customer feedback to internal Amazon teams including Product Management and Technical • Create program goals and metrics, track progress and manage through obstacles to achieve your objectives • Serve as the voice of the customer, and pursue new and innovative solutions that will continue to grow Amazon Shipping A day in the life You'll engage with stakeholders internally and externally to Amazon to understand key customer pain npoints, generate strategic and impactful solutions, and drive adoption via active sales tactics of your product line. BASIC QUALIFICATIONS • 4+ years of business development, partnership management, or sourcing new business experience • Experience developing and executing on GTM strategies that are large in scope • 3+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience • Bachelor's degree • Experience working with brands and creating brand partnerships PREFERRED QUALIFICATIONS • Experience working with large retailers, brands and/or ecommerce companies • Experience solving shipping/logistics problems for customers • Strong experience bringing new products to market • Startup or intrapreneurial work experience • Experience influencing the product roadmap with customer feedback and use case development • Experience defining and driving complex program initiatives with customers • Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Learn to coach, manage, and develop a team of Amazon associates, and drive continuous improvement through an intern project. | Currently enrolled in a bachelor's degree program with all requirements anticipated to be completed between December 2026 and August 2027, with strong communication and interpersonal skills. | DESCRIPTION This is not a corporate, remote or office-based position. This is a ten-week internship (40 hours per week) during the summer of 2026 located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals eager to develop a collaborative leadership style with a team of hourly employees across our Operations network! Our warehouses are fast-paced supply chain environments where standing, walking, and having on-the-production floor conversations are common. As an Area Manager Intern, you will have the opportunity to learn how to coach, motivate and mentor a team of Amazon associates in a warehouse environment. Amazon provides extensive training and development to become an exceptional people leader. Your main focus will be learning to manage a team as well as developing a summer project in partnership with your site leadership. Term: 10 weeks Benefits: Access to Amazon's Medical Advice Line, Employee Assistance Program (EAP), and financial benefits. Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. This posting encompasses all openings in the state(s) listed in title. Site placement is matched by aligning your location preferences with location availability after your interview. Summer relocation and housing assistance provided if eligible. Key job responsibilities • Learn to coach, manage and develop a team of 50-100 Amazon Associates • Drive standard work and continuous improvement through an intern project • Work independently and operate in an autonomous environment • Stand/walk during shifts lasting up to 12 hours • Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off. • Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed. • Work in an environment where the noise level varies • Lift up to 49 pounds and frequently push, pull, squat, bend and reach • Climb and descend stairs (when applicable) BASIC QUALIFICATIONS • Currently enrolled in a bachelor’s degree program with all requirements anticipated to be completed between December 2026 and August 2027 PREFERRED QUALIFICATIONS • Strong communication skills, both verbal and written • Excellent customer service and interpersonal skills • Currently enrolled in a Bachelor’s program for Supply Chain, Business/Management, Engineering or another related field. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.44/hr in our lowest geographic market up to $31.49/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Define and execute program strategies, manage complex projects, and collaborate with cross-functional teams to improve operational performance. | 5+ years of program management experience, data-driven decision making, experience with cross-functional teams, and technical proficiency in Excel. | DESCRIPTION Amazon's Sub Same Day (SSD) Operations Excellence (OpX) team is looking for a Senior Program Manager eager to join the team that is defining new benchmarks, innovating on new processes, and creating a strategy to scale the SSD network for the next three years of growth. This role is an exciting opportunity to tackle week-to-week operational hurdles, strategize and create roadmaps that will improve on time delivery performance, productivity and quality for upcoming key Customer high volume events, and engage in long term product pipelines to build for tomorrow's scale. The Sr. PM that will be most successful in this role will have a proven track record of identifying operational problems, proposing solutions after scoping scrappy short term and robust long term tech approaches that leverage best practices from other networks (such as NACF, GFC, AMZL), and implementing these solutions with a close lens on both quantitative results/trends and operational experience insights. From a knowledge perspective, it will help for the Sr. PM to have a solid understanding of fulfillment and delivery operations from process standard work, to on-time delivery, to productivity tactics and correlation of these tactics to the top KPIs. This role is best suited for a Sr. PM that thrives in ambiguous environments to Invent and Simply, is able to effectively communicate with dozens of different large organizations to Earn Trust, can balance the need for Bias for Action and Diving Deep that the rapidly growing SSD business demands, and has a roll-up-their-sleeves and take Ownership attitude! Key job responsibilities • Be the single-threaded owner responsible for defining the strategy for the program and the necessary initiatives to uphold that strategy • Self-identify problem statements and areas of opportunity, and present these to leadership and business stakeholders • Partner with teams across the organization and Amazon to source, allocate, and coordinate resources by driving critical prioritization discussions • Manage and deliver results on complex programs and related projects across multiple organizations • Gather business requirements for technical and business intelligence integration, negotiate process improvements and required features, distinguishing between important and urgent, and program-specialized vs program-agnostic solutions • Create metrics and mechanisms to drive both operational and program improvements • Partner with Directors, VPs, and other key operational and technical leaders across the organization BASIC QUALIFICATIONS • 5+ years of program or project management experience • Experience using data and metrics to determine and drive improvements • Experience owning program strategy, end to end delivery, and communicating results to senior leadership • Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field • 5+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience • Experience working cross functionally with tech and non-tech teams • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) PREFERRED QUALIFICATIONS • Experience working cross functionally with tech teams • Experience defining and executing program requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead and manage global ergonomics programs, develop strategies, and collaborate with senior leaders to reduce MSD risks. | 10+ years experience in program management, cross-functional work, and ergonomics or related fields, with a bachelor's degree in ergonomics or engineering. | DESCRIPTION We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join the Worldwide Ergonomics and Safety Experience (WESE) Global Ergonomics team. Are you ready to drive high-visibility, strategic, musculoskeletal disorder (MSD) risk reduction programs as well as leverage Lean methodologies to lead process improvement initiatives? We are expanding our team and looking for a talented Senior Ergonomist/Principal Program Manager for our ergonomics team which support our businesses across the globe. We are looking for a motivated, organized self-starter to join as a Principal Program Manager to lead the worldwide Ergonomics Center of Excellence (eCoE) Strategy and drive multiple cross-functional Global Ergonomics risk reduction initiatives. In this role you will provide technical expertise by applying a variety of scientific techniques, standardized assessments and problem-solving skills to drive innovative solutions for musculoskeletal disorders and optimize performance. The Principal Program Manager will be part of the global ergonomics team to foster a global ergonomics cross-function stakeholder collaboration and support innovative MSD risk reduction programs for associates across the globe. This Principal Program Manager will be accountable for multiple VP and Director goals, and will need to work closely with senior leaders in WHS as well as key partner organizations (e.g., Operations, ACES, AFT, Finance, Legal and Procurement) to ensure success. The Principal Program Manager will own the eCoE strategy, and build from the ground up what defines Safety Centers of Excellence. How will these principals impact the business, employee, and reduce risk to directly impact the 2025 S-Team Goals of 5.2% MSDRIR Reduction Globally. They will also build and partner with WHS, Engineering, Finance, PMO, to deploy and develop mechanisms of sustainment The Principal Program Manager will help own and launch eCoEs for safety in multiple BUs across the globe. The Principal Program Manager also will support in establishing partnerships and work closely with senior leaders to manage MSD risk reduction projects and programs. Key job responsibilities You will be successful in this role if you: 1) have demonstrated project ownership that is associate safety related. 2) seek long-term innovative solutions that allow the program to scale. 3) can generate excitement and keep momentum. 4) clearly communicate, both verbally and in writing, to drive buy-in and adoption across a diverse group of stakeholders with competing priorities. We are seeking a bar-raising candidate who will be able to: • manage and deliver results on complex projects across multiple organizations. • map business requirements, understand business process, study and analyze workflows. • use a variety of ergonomic tools and methods to assess and quantify risk both pre- and post-intervention. • develop or implement research, investigation, or analysis protocols. • teach and facilitate training to operations and support teams. • analyze metrics and behaviors to draw key business insights. • operate and deliver in a fast-paced environment. • be available to travel up to 50% of the time. • manage components of the MSD risk reduction projects through visibility across functional partners developing MSD interventions. • use knowledge and experience in Amazon warehouse operations/industry as well as excellent technical, problem-solving, and communication skills, to support the Global Ergonomics team. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS • 10 years + experience of working cross functionally with tech and non-tech teams experience • 10 years + experience of program or project management experience • Experience managing, analyzing and communicating results to senior leadership • Experience implementing repeatable processes and driving automation or standardization • Experience defining program requirements and using data and metrics to determine improvements • Bachelor’s degree in ergonomics, industrial engineering, mechanical engineering, biomedical engineering or related fields with a strong emphasis in physical ergonomics/occupational biomechanics. PREFERRED QUALIFICATIONS • Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems • Experience owning program strategy and end to end delivery • PMP certificate • Knowledge and skill applying predetermined motion time systems including but not limited to: MTM, MOST, MODAPTS or equivalent. • Knowledge and skill with CAD applications is advantageous. • Master’s degree in ergonomics, industrial engineering, mechanical engineering, biomedical engineering or related fields with a strong emphasis in physical ergonomics/occupational biomechanics. • Certified Professional Ergonomist (CPE) through the Chartered Institute of Ergonomics and Human Factors (CIEHF), Centre for Registration of European Ergonomists (CREE) or other International Ergonomics Association (IEA) affiliated bodies. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,900/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Providing technical support to internal users, troubleshooting hardware/software issues, and maintaining IT documentation. | Minimum 1 year experience with Windows Server, 2 years troubleshooting in high availability environments, and supporting Windows, Mac, or Linux systems. | DESCRIPTION Application deadline: Feb 26, 2026 One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. We’re looking for a passionate IT Support Associate to ensure that our clinical teams, administrators, and corporate staff have the IT support they need to perform their jobs efficiently. In this role, you will report directly to the IT Manager, providing technical assistance and troubleshooting for internal users across our nationwide network of medical offices. As part of the One Medical IT Technical Services Team, your main responsibility will be supporting the phone, chat, and ticket support queues, resolving technical issues, and ensuring seamless IT operations. This position offers the opportunity to tackle a variety of technical challenges while working alongside a dedicated and mission-driven team. Key job responsibilities Deliver exceptional IT support to One Medical employees. This role is for coverage for afterhours support, 9pm to 9am EST, weekends, and holidays. • Serve as the first point of contact for One Medical users, documenting support calls and resolutions using our ticketing system. • Respond to and troubleshoot support IT requests via phone, chat and ticketing system, ensuring timely and efficient support. • Collaborate with a dedicated IT support team to diagnose and resolve technical issues. • Provide remote support to employees, ensuring all incidents are addressed in a professional, timely and efficient manner. • Install and configure hardware/software issues across Windows, macOS and Chrome OS environments. • Observe and ensure compliance with security and system configuration standards as well as HIPAA regulations. • Contribute to and maintain the IT knowledge base, ensuring documentation is accurate and up to date. • Assist in workflow improvements. • Adherence to shift schedules and timeliness are key requirements. • Willingness to work flexible shifts and scheduling, weekends, and holidays. • Must be willing and able to occasionally come to Amazon corporate sites with 24 hours notice. BASIC QUALIFICATIONS • 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience • 2+ years of troubleshooting in a multi-user high availability environment experience • 2+ years of PC repair, troubleshooting, deployment and liquidation experience • 1+ years of IT client, server, and network service delivery experience • 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience • 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience • 2+ years of supporting and maintaining a corporate network environment experience • High school or equivalent diploma PREFERRED QUALIFICATIONS • 2+ years of computer networking experience • Experience supporting video conference and teleconference equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $53,000/year up to $86,700/year. The National base pay for this position ranges from $47,700/year in our lowest geographic market up to $103,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead and manage healthcare program initiatives focused on at-risk populations, including planning, implementation, stakeholder alignment, and performance measurement. | Bachelor's degree, 3+ years program/project management with process improvement and data-driven experience, cross-functional collaboration, healthcare project leadership, and up to 25% travel. | DESCRIPTION Application deadline: Jan 8, 2026 As a Program Manager II on the One Medical At -Risk team, you will be the primary builder of new and existing capabilities and programs aimed at improving health outcomes for our at-risk patient populations. Working within Amazon's mission to be Earth's most customer-centric company, you will drive operational improvement and strategic initiatives from concept to implementation, collaborating across clinical, operational, and technical teams. This role requires strong project management skills, the ability to influence without authority, and a passion for transforming healthcare delivery through innovative programs. Key job responsibilities • Develop and implement comprehensive project plans, timelines, and resource allocation strategies for new initiatives • Make trade-off decisions balancing time, quality, and resources to optimize project and program outcomes • Lead the end-to-end implementation of new and existing clinical screening programs and care pathways for at-risk populations • Partner with Business Analysts to define success metrics and measurement frameworks for new programs • Collaborate with Operational Excellence Managers to ensure programs are designed with operational efficiency in mind • Manage program launches across multiple markets, ensuring alignment with Amazon's strategic goals • Collaboratively create and deliver compelling business cases to gain stakeholder buy-in • Partner to establish frameworks to measure new program effectiveness and drive continuous improvement • Navigate complex stakeholder relationships to drive alignment on new initiatives BASIC QUALIFICATIONS • Bachelor's degree • 3+ years of program or project management experience • 3+ years of defining and implementing process improvement initiatives using data and metrics experience • Experience using data and metrics to determine and drive improvements • Experience working cross functionally with tech and non-tech teams • Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks • Travel up to 25% of the time • Experience leading cross-functional projects in healthcare PREFERRED QUALIFICATIONS • 5+ years of driving end to end delivery, and communicating results to senior leadership experience • 3+ years of driving process improvements experience • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization • PMP certificate • Experience in population health, value-based care, or care management. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits/us-benefits-and-stock. Colorado $74,200 - $129,800 annually National $66,800 - $142,800 annually

Manage industrial building projects from site selection through design, permitting, and contract execution, coordinating multiple stakeholders and ensuring project delivery within scope, budget, and schedule. | Bachelor's degree in Architecture or related field, 3+ years project management in commercial/industrial construction, experience with design, permitting, budgeting, and contract negotiation. | DESCRIPTION Amazon is looking for a Pre-Construction Manager who will be responsible for project managing building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution. You will partner with internal and external stakeholders to ensure scope, budget, and schedule definition are established including timely receipt of building and site permits. You are responsible as the project manager to lead planning, design and pre-construction projects, including new built-to-suit industrial buildings, tenant improvements, extensions of existing facilities and renovation projects. Key competencies of this position include ensuring that contracted resources deliver work product in support of project durations, permitting, key performance indicators (KPI), quality documentation/artifacts, managing project teams (developers, design engineers, professional consultants), influencing internal teams (Design Engineering, Amazon Robotics), contract management governance, conceptual estimating and budget oversight and overseeing multiple large industrial projects in various locations simultaneously. Translating technical documents and information into an end-to-end story providing a detailed risk analysis for our leaders and customers is essential. This opportunity combines construction engineering, planning, project management, real estate development, validating design, site visits, understanding local building and fire code issues, utilities, sustainability, multi-disciplinary design management, and contract management. The preconstruction manager is responsible for the planning and design of scope, budget, schedule prior to handing off to the construction manager to construct focusing on taking ownership to resolve upstream issues and support the construction team throughout the process. This role requires 60% regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided. Key job responsibilities • A Pre-Construction manager drives results through communicating, weighing risks, making decisions, leading and influencing. Independently manages complex, cross-functional industrial builds from site selection through design completion, permitting and contract execution. • Work with internal/external stakeholders including real estate, design engineering, entitlements, construction, finance, launch/startup, architects, engineers, permitting agencies, developers and landlords to secure resources, scope infrastructure builds, set priorities, milestones, drive delivery to meet deadlines, and resolves issues. • Represent project and technical information to many different audiences. Manage working relationships with stakeholders and vendors, and lead constructive dialogue to resolve and prevent project issues. • Manage vendor procurement, and oversee professional service providers ensuring their skills and competencies meet the needs required of entitling property and projects. • Perform pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with the developer, general contractor and design consultants. • Cost estimating, schedule tracking, and forecasting are fundamental components, including identifying and solving factors that may impede a successful permitted project hand-over to Amazon stakeholders. • Supervise the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team in the planning phases of a project. • Focus on site selection, scope development, coordinating with design teams to develop site plans, composite floor plans in compliance with design standards and operational requirements. • Keep the scope under control and accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately. • Schedule development & management, including design and permitting; selection of other vendors. • Partner with the Transaction team and Developers to optimize schedule and strategy for entitlements and long lead-procurement. • Prepare and present project status/risk reports, and provide clear and concise summaries for projects under your ownership to leadership and management teams. • Operate independently in the assigned region, interacting with leadership and stakeholders to resolve issues. • Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities, as well as identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders. • Interfacing and coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution. • Find ways to adapt to constant change and innovation finding ways to Think Big, and provide adaptable solutions for an evolving business. • Understand design and construction contracts, related exhibits, and provide detailed analysis and approvals of technical matters and site-specific deal structures and terms. • Review additional reports such as noise and traffic reports and environmental studies. • Travel up to 40% within assigned regions About the team At Amazon, we are all owners and leverage unique opportunities presented to us by owning everything from the design review, permitting to construction bidding and consultant during construction execution prior to final hand-off to our internal stakeholder. We are a diverse, upbeat, creative, team of designers, engineers and managers working daily to develop innovative sustainable facilities and efficient innovative buildings for our customers. We focus on Delivering Results, our speed for Bias for Action and Insisting on the Highest Standards for our customers. BASIC QUALIFICATIONS • A completed Bachelor’s degree in Architecture, Engineering, Construction Management or comparable field. • 3+ years of experience as an Architect, Engineer, Construction Manager, Development Manager, Owner’s project management representative or other Commercial Development and Construction related disciplines. • Project management experience from design phase through implementation and operation, negotiating construction, procurement and labor contracts. • Experience within packaging processing/logistical facilities with complex equipment or comparable experience. • 3+ years of project/program management PREFERRED QUALIFICATIONS • An advanced degree, certification or Master’s degree in Architecture, Engineering, Construction Management or Masters of Business. • Experience operating within at least two disciplines in the construction industry, which could consist of General Contracting, Owner’s Representation, Commercial Development, Engineering & Design, owners project management representative or similar. • Demonstrated capability in the planning, design review & implementation, and project management /control of new structures & the enhancement of existing facility buildings. • Experience managing multi-disciplinary design incorporating industrial automation, robotics, or similar. • Demonstrated success in communicating project requirements to various audiences (e.g. senior management, peers, public officials, vendors, etc.) • Knowledge of Building Information Modeling (BIM). • Demonstrated success in communicating project requirements to various audiences (e.g. senior management, peers, fire marshals, utility, public officials, vendors, etc.) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $69,700/year in our lowest geographic market up to $155,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Oversee and develop AML and compliance programs, implement controls, and collaborate with cross-functional teams to ensure regulatory adherence and customer experience. | 6+ years in compliance, audit, or risk management, bachelor's degree, advanced MS Office skills, and preferably PMP or similar certification. | DESCRIPTION Application deadline: Feb 11, 2026 The goal of the Americas Account Compliance team is to implement effective controls to ensure regulatory compliance while continuously improving the customer experience. We are expanding our team and seeking a dynamic candidate to drive our AML and customer experience initiatives while maintaining an optimal SX as we grow. The Sr. AML and Account Compliance Program Manager will be responsible for overseeing the expansion and enhancement of the organization's anti-money laundering (AML) program and compliance program as the business grows and evolves. The role also includes oversight of controls under Canada’s federal anti-money laundering and terrorism financing (“AML/TF”) regime, INFORM Consumers Act (for US customers) as well as oversight of tax compliance and other seller experience initiatives for the Americas. This role involves developing and implementing AML-related risks and compliance requirements across new products, services, markets, and channels while also emphasizing on best in class customer experience. The Sr. AML Account Compliance Program Manager will work closely with compliance, risk, operations, and technology teams to ensure the AML program keeps pace with evolving business needs and regulatory requirements. Key job responsibilities • Develop and execute a comprehensive strategy to extend the organization's AML compliance framework in alignment with business objectives and regulatory expectations • Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives and develop appropriate AML mitigations • Continuously develop and enhance the tax compliance and seller experience processes and controls for sellers in the Americas • Own the design and implementation of enhancements to AML customer due diligence, reporting capabilities, and overall SX • Oversee the development and deployment of new AML-related technologies, tools, and data sources • Establish AML policies, procedures, and training programs to support the expansion of the compliance framework • Manage AML-related projects, including resource planning, budgeting, and stakeholder communication • Provide strategic guidance and subject matter expertise to cross-functional teams on AML compliance matters • Report on the performance, initiatives, and ongoing enhancements of the AML program to senior management and the board of directors About the team Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional. BASIC QUALIFICATIONS • 6+ years of compliance, audit or risk management experience • Knowledge of Microsoft Office products and applications at an advanced level • Bachelor's degree or equivalent PREFERRED QUALIFICATIONS • Project Management Professional (PMP) or equivalent certification • Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent • Master's degree or equivalent • Experience developing and implementing of standards, policies and programs or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $121,200/year up to $163,900/year. The National base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Supporting loss prevention efforts through security and asset protection activities in a warehouse environment. | Must be currently enrolled in a relevant degree program, with interest in loss prevention, and able to work in a physically demanding warehouse setting. | DESCRIPTION Loss Prevention Internship This role is a 10 week internship starting in the Summer of 2026. Amazon is looking for college students with high potential who are ready to own their impact in Amazon Operations as a Loss Prevention Intern. As a Loss Prevention Intern, you will have the opportunity to own your impact by leading the effort to efficiently and effectively provide security services and asset protection (to include people, buildings, equipment, data, & intellectual property) in a designated fulfillment center (FC). The Loss Prevention Intern is a key member of the Security and Loss Prevention organization, reporting to the Loss Prevention Manager whom is responsible for the facility and aids interns in a project benefiting the team. The Loss Prevention Intern may also assist the cross functional teams within the site including Human Resources, Finance, Corporate Audit, Security Services-Retail/CS/Corp, WW Physical Security Systems and Design, and Inventory Control Quality Assurance. The Loss Prevention Intern’s primary responsibility will be supporting the efforts of the Loss Prevention team in the implementation of standardized, cost effective and efficient security services program for their assigned FC(s). This will be measured by agreed upon objectives and metrics related to key areas such as the level and quality of customer service provided, access and inventory control effectiveness, the protection of the FC’s employees and visitors and improvements to non-security department related productivity such as business continuity, product and equipment dependability, continuous flow, etc. What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations! Our Operations workflow can be broken three major lanes: first mile - where the product is housed and ready for your order; second mile - where your order is hauled to your area; and last mile - when the product is delivered to your door. Please note that all lanes have slight building variations, but one thing is constant, our vision and dedication to the customer. Program Quick Facts & Locations: • The position is NOT a corporate role and will be located in a Fulfillment Center, Sort Center, Delivery Station, or other warehouse environment • Term: 10 weeks during the summer of 2026 • Must be willing to relocate nationwide for the summer with relocation assistance (position location is most heavily weighted on business need but will also take into account individual location preference) • Competitive Salary, Relocation and Housing Assistance • An offer for full time employment may be given after the internship Key job responsibilities • Drive Standard Work and Continuous Improvement through an intern project • Ensure internal controls per Sarbanes Oxley (SOX) requirements related to your area are fulfilled. • Assist with investigations of internal and external theft and fraud. • Manage access controls within the assigned FC to reduce the risk of unauthorized data access. • Inspire performance excellence on the part of all security services team members. • Align performance and actions with and clearly articulate the vision and values of the organization and the department. • Meet or surpass your objectives that align with security service model. • Serve as department’s liaison for facility management keeping them abreast of key issues, strategies and the department’s performance. • Drive process improvements and increase efficiency. • Identify, promote and implement security best practices in a designated FC. • Effectively partner with internal customers in evaluating current and future security services, processes and initiatives. • Coordinate data collection through database polling or data entry from multiple FCs and conduct analysis generating strategic and tactical interpretations. Job Elements (to be performed with or without accommodation): • Must be able to stand/walk for up to 10-12 hours • Walking in/ around the warehouse with great frequency; many facilities are over a quarter mile in length • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) • Regular bending, lifting, stretching and reaching both below the waist and above the head • Lift and move totes up to 49 pounds each • A driver’s license is strongly recommended due to the remote nature of many internship locations A day in the life As a member of the AMER Region Loss Prevention Team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Loss Prevention Team often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents. The composition and structure of a Loss Prevention Team can vary depending on the size and industry of the organization. However, their collective efforts are essential for protecting company assets, reducing losses, and maintaining a secure business environment. About the team Global Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance. BASIC QUALIFICATIONS • Currently enrolled pursuing a Bachelor’s degree with a conferral date between December 2026 and August 2027 • Working towards a degree in Criminology, Criminal Justice, Asset Protection, or other related field with interest in a career in Loss Prevention PREFERRED QUALIFICATIONS • Experience with physical security systems, investigation techniques, effective oversight of contract security officers, or distribution center loss mitigation techniques. • Organized and detail oriented. Accuracy is something you strive for. • Ability to thrive in an ambiguous environment. • Ability to motivate self and others to meet deadlines. • Strong verbal and written communication skills. Confidence when public speaking or writing a paper. • The ability to dive deep into data and provide thought-provoking, workable business solutions. • Comfortable working in a fast-paced and multi-tasking environment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $20.34/hr in our lowest geographic market up to $34.90/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Manage and develop internal communications programs, collaborate with business partners, create content and editorial calendars, and measure communications effectiveness. | Bachelor's degree in communications or related field and 7+ years of professional communications or public relations experience. | DESCRIPTION As an Internal Communications Manager, you will play a critical role in developing, building and managing our internal communications initiatives to support a steady flow of information and updates both within the Worldwide Amazon Stores organization and broadly across Amazon. As part of the AIGC and WW Amazon Stores Internal Communications team, you will serve as a program manager for the internal communications mechanisms serving the AIGC and WW Amazon Stores organizations, and will develop robust editorial calendars, audience segmentation strategies, and measurement reporting. You will have excellent writing, editing and communications skills and a strong ability to work backwards from the internal customer to put forward a professional, clear, and consistent message. The ideal candidate must possess talent for collaboration, have the ability to flex when needed, and have the agility to navigate a large-scale, complex business to deliver the most important information to employees. Key job responsibilities • Work with partners across the business and global comms teams to source and deliver communications and original content focused on organizational priorities, employee experiences, and Amazon’s culture. • Grow and develop global internal communications programs to support organization priorities and strategy. • Provide internal communications support and counsel to organization business partners. • Build and leverage internal communications tools including: meetings, wikis, newsletters, email, video and more to engage employees. • Manage communications feedback gathering and new reporting and measurement mechanisms. BASIC QUALIFICATIONS • Bachelor's degree in communications, public relations, or a related field • 7+ years of recent professional communications or public relations experience PREFERRED QUALIFICATIONS • Experience in internal communications for a multinational company • Experience developing creative approaches to varied communications challenges • Excellent written and oral communication skills • Ability to multitask and prioritize workload effectively • Outstanding attention to detail with high standards Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,000/year in our lowest geographic market up to $188,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Drive product growth and adherence to goals by collaborating with cross-functional teams, defining business use cases, and establishing scalable processes for data analysis and model implementation. | 5+ years in product or program management with experience in feature delivery, roadmap strategy, end-to-end product delivery, and working with senior stakeholders. | DESCRIPTION We are looking for a Senior Product Manager to join our team to own products that provide our customers flexible labor scheduling options that best suit their personal needs while also achieving operational demand. We enable Amazon to be the employer of choice for hourly workers by offering them the fastest path to a consistent and flexible hourly job with opportunities to earn more and grow their skill sets, resulting in more value for customers as we better absorb variability and lower costs. We build products and programs that enable flexible job management for associates. You will be responsible for driving growth and adherence of product goals and initiatives. In this role, you will work closely with program managers to scale the product, engineering, legal, central science, and more. Key job responsibilities • Building strong relationships with field leaders and key stakeholders. • Drive and influence key business decisions across the company on regular basis. • Define the clear requirement of specific business use cases. • Establish scalable, efficient processes for large scale data analyses, model development, model validation and model implementation. About the team WSTM is comprised of six service verticals that enable the team to deliver on our Workforce Solutions (WS) north star of delivering efficient and transparent talent mobility and employee engagement for a global workforce. The Field-Product Manager team specializes in ensuring our roadmap aligns with the fields needs and wants, while moving toward the WS North Star. In addition, Field leaders understand the customer needs to ensure our end products are applicable and integrated into everyday operations. BASIC QUALIFICATIONS • 5+ years of product or program management, product marketing, business development or technology experience • Bachelor's degree or equivalent • Experience with feature delivery and tradeoffs of a product • Experience owning/driving roadmap strategy and definition • Experience with end to end product delivery • Experience as a product manager or owner • Experience owning technology products PREFERRED QUALIFICATIONS • Experience in influencing senior leadership through data driven insights • Experience working across functional teams and senior stakeholders Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead and manage automation engineering teams to support and optimize material handling control systems in Amazon fulfillment centers, including troubleshooting, project management, and performance monitoring. | 7+ years experience in industrial controls and automation, expertise in PLCs and motor control systems, project management skills, and ability to lead multi-site change management. | DESCRIPTION We are a dynamic team of doers who work passionately to apply emerging advancements in mechatronics and robotics to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. The Automation Engineering team engages on all aspects of high-level support for the control systems within the Amazon FC’s. This work takes the form of direct field engagement for launch and existing facilities, commissioning, on-call, continuous improvement, change management, project management, training, security, infrastructure and systems administration. In this role, you will develop a team of engineers working directly with a wide number of stakeholder teams, to maximize the performance, availability and quality of the facilities in your region. To accomplish this, you will drive strategic partnerships with key stakeholders including Operations, field RME, Process Engineering, Operations Engineering, World-Wide Design and other engineering entities. Your team delivers robust lifecycle management approaches, that are scalable, reduce manual work and overall reduce the cost of ownership of the systems you support. You will deliver this through the use of statistics and data analytics, structured problem solving, implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices. In this role, you will develop and implement standard operating procedures, optimal code/parameter sets, performance metrics, and feedback mechanisms to ensure reliability and operational efficiency of our equipment. Key job responsibilities Understand and troubleshoot material handling control systems, including PLC/PC controllers, industrial networks (Ethernet, ControlNet, DeviceNet, Profibus, Profinet, ASi), motor control systems, servo drives, frequency drives, and electrical distribution systems. Programming and source coding for in-house built solutions based in PLC or PC controllers and SCADA/OEE platforms. Develop solutions related to Automation Systems Project Management (PM) of large-scale initiatives that will require work activities coordination of site-based Automation Engineers (AE) to accomplish goals of the business. Apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting local teams to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets. Create, optimize and monitor Key Performance Indicators (KPI) for control the efficiency, availability and quality of the machines, generating reports for improvement purposes. Manage and deal with Vendors to plan and coordinate tickets resolution for local teams or network wide issues. Provide technical guidance and decision making for collaboration projects or initiatives with other Amazon teams, being a key stakeholder in supporting technical and major network support requests. Ensure remote troubleshooting capability is available on a rotational system to provide 24/7/365 support for all hardware or controls software systems within the sites locations. Ability to travel up to 80% About the team Will work on a team focused on improving Equipment performance on bottom performing ARS Sites in North America, and the new launch sites. BASIC QUALIFICATIONS BS in Industrial, Mechanical, Electrical Engineering or related discipline or BS/BA with 4+ years’ experience in maintenance or 2+ years Amazon experience Experience leading change management in multiple site environments Experience commissioning or accepting equipment from integrator Experience troubleshooting and implementing corrective actions 7+ years’ experience working in industrial controls and automation Exhibit knowledge and experience with the major MHE integrators Proven experience driving goals with minimal day-to-day supervision Proficient data analyst and new processes developer/adapter PREFERRED QUALIFICATIONS Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomic/human factors. MBA or other Master’s degree and/or Six Sigma Black Belt Certification a plus Manufacturing or complex industry experience leading Controls Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $193,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead multiple stakeholder teams to manage project timelines, solve delivery risks, communicate issues to senior leaders, prioritize and manage multiple projects, and drive process improvements through data-driven decisions. | 4+ years of program/project management, advanced Excel and SQL skills, experience with data-driven process improvements, cross-functional collaboration, and stakeholder management. | DESCRIPTION In this role, you will bolster reporting around new launch risks including weekly project updates, drive parity in documentation processes across all the last mile business unit within WWE&I org, and take on additional special projects, including compiling documents for deep-dive request and producing executive level reporting. Your impact will span multiple business areas, influencing how we operate and grow. The successful candidate will possess strong analytical skills, experience in project management, and a proven track record of using data to drive decision-making and process improvements. Excellent communication and stakeholder management skills are essential for this role. Join our team and play a pivotal role in enhancing the last mile operations through data-driven insights and strategic project management. Key job responsibilities An effective Launch Program Manager is committed to supporting core organizational pillars by focusing their efforts in five strategic areas: (1) Business Enablement, (2) Launch Delivery, (3) Standardization & Compliance, (4) Process Benchmarking, Parity & Improvement, and (5) Strategic Growth. By concentrating on these areas, the LPM will drive organizational excellence contributing to ongoing success through: • Lead multiple stakeholder teams to develop site level project timelines. • Solve complex problems that pose risk to project delivery and key milestones through inquisitive deep dives with stakeholder Subject Matter Expert (SME) input. • Clearly communicate project and program issues and challenges to senior leaders in writing and via in-person/ remote meetings. • Prioritizing and managing multiple projects and tasks while effectively influencing, negotiating, and communicating with business partners and stakeholders A day in the life As a Launch Program Manager, your day revolves around coordinating projects and driving data-driven decisions. You lead weekly reviews with diverse stakeholders, analyze project data, and track project milestones. You collaborate with Planning Managers, Engineering teams, and operations to understand requirements and solve problems. Your role involves revamping control plans, mitigating risks, and improving processes. You spend time writing documentation, updating project management tools, and facilitating communication between teams. Your day is a dynamic mix of strategic planning, problem-solving, and stakeholder management, all aimed at optimizing planning processes to support operations. About the team Our team's mission is to set and achieve challenging yet attainable goals. We leverage data and robust mechanisms to track progress, escalate issues when needed, and solve problems efficiently. We maintain constant feedback loops to align our objectives with customer expectations. Adaptability is key – we're always prepared to pivot in response to shifting business priorities. We take pride in our strong sense of ownership, actively identifying and filling gaps across the organization. Our team thrives on taking initiative, driving improvements, and ensuring seamless execution of Last Mile projects through data-driven decision-making and effective stakeholder management. BASIC QUALIFICATIONS • 4+ years of program or project management experience • 4+ years of defining and implementing process improvement initiatives using data and metrics experience • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL • Experience using data and metrics to determine and drive improvements • Experience working cross functionally with tech and non-tech teams PREFERRED QUALIFICATIONS • 4+ years of driving end to end delivery, and communicating results to senior leadership experience • 4+ years of driving process improvements experience • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization • Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead large, strategic safety and operational programs across Amazon Business Units, using data to identify risks and drive process improvements while collaborating cross-functionally. | 5+ years program/project management, data-driven process improvement experience, advanced Excel and SQL skills, stakeholder management, and ability to communicate results to senior leadership. | DESCRIPTION Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, and healthy behaviors and encourage employees to proactively manage their health and well being. To support this focus area, Amazon is seeking a leader to serve as our Program Manager for Worldwide WHS to build programs that create a safe workplace and build a world-class safety culture. In this role, you will dive deep into operations processes; identify risks through data and first-hand experience; build programs and improve processes to eliminate risks; and influence operations to sustain a culture of safety. This role will focus on leading large, strategic projects within Amazon Business Units (BU) and across different geographies – the role will also look for ways to replicate these BU-specific solutions to other BU, and find commonalities to support scale and speed. The Sr. Program manager role will challenge you to push boundaries and lead transformative innovation while having the autonomy to make rapid data-driven decisions and invent on behalf of Operators (leaders) and Associates. In this role, you will work cross-functionally with members from various teams, including Operations; Amazon Fulfillment Technologies (AFT); Amazon Robotics (AR); Inbound Supply Chain; Launch; Sales & Operations Planning (S&OP); Capacity Planning; Finance and others to deploy solutions at scale. This position requires travel up to approximately 25%, when needed (and with appropriate health and safety conditions). Key job responsibilities The ideal candidate has an obsession for customers and a strong interest in building innovative solutions; must have proven analytical capabilities (including ability to deep dive, root cause and permanently eliminate hazards and risks) and ability to multi-task; and can thrive in a fast-paced environment with exceptional communication and project management skills. The ideal candidate must have outstanding judgment, compassion, and interpersonal skills with the ability to work collaboratively with colleagues in many areas across the company. This role calls for an individual who is technically smart to gain credibility with customers and stakeholders at various levels of the organization. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS • 5+ years of program or project management experience • Experience using data and metrics to determine and drive improvements • Experience owning program strategy, end to end delivery, and communicating results to senior leadership • Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field • Experience with end-to-end program management experience driving operational or supply chain process improvements that yield high returns • 5+ years of defining and implementing process improvement initiatives using data and metrics experience • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL • Experience working cross functionally with tech and non-tech teams PREFERRED QUALIFICATIONS • 5+ years of driving process improvements experience • 5+ years of driving end to end delivery, and communicating results to senior leadership experience • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization • Experience building processes, project management, and schedules • Experience of Six Sigma/ Lean analytical techniques Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead strategic, cross-functional operations and technology projects to improve fulfillment and delivery processes, drive innovation, and achieve cost and quality goals. | Bachelor's degree, 5+ years program/project management experience, data-driven decision making, cross-functional collaboration, intermediate Excel skills, and preferred experience with process improvements and SQL. | DESCRIPTION Are you passionate about transforming the future of delivery operations? Join our team to lead innovative initiatives that revolutionize how we serve our customers through innovative fulfillment solutions. You'll drive strategic projects that shape the future of rapid delivery services while collaborating with diverse teams across the organization. Rapid and Rural Logistics is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of the sub-same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. Key job responsibilities • Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network • Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2025 variable cost and quality goals • Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams • Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities • Developing Amazon best practices for internal operations • Leveraging analytics to support the future state of the business The Sr. Program Manager will also demonstrate: • Confidence operating in a highly ambiguous and iterative business space • High attention to detail including proven ability to manage multiple, competing priorities simultaneously • Willingness to challenge and influence big leaders • Ability to think strategically and execute methodically • Ability to work in a fast-paced environment where continuous innovation is desired • Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases • Ability to clearly communicate data insights to others • Travel expectations will be 15-20% A day in the life We are a dynamic team focused on developing and implementing solutions for our fulfillment operations. Our mission is to continuously enhance customer experience through innovative delivery solutions. We value collaboration, creative problem-solving, and data-driven decision making. About the team You'll collaborate with cross-functional teams to identify opportunities for operational improvements, analyze complex data sets, and develop innovative solutions. You'll participate in strategy sessions, lead project implementations, and present insights to stakeholders. Your work will directly impact millions of customer experiences. BASIC QUALIFICATIONS • Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field • 5+ years of program or project management experience • Experience using data and metrics to determine and drive improvements • Experience owning program strategy, end to end delivery, and communicating results to senior leadership • Experience working cross functionally with tech and non-tech teams • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) PREFERRED QUALIFICATIONS • 2+ years of driving process improvements experience • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field • Experience with SQL Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead and coordinate cross-functional project execution, manage stakeholder communications, monitor project progress, and drive continuous improvement initiatives. | Bachelor's degree, proven project management experience with cross-functional teams, strong analytical and communication skills, and ability to manage complex projects across multiple locations. | DESCRIPTION The Global Central RME (C-RME) organization seeks an ambitious and experienced project management professional to join our Global PMO Continuous Improvement (CI) Execution team. This pivotal role serves as the cornerstone of our project management framework, acting as the central hub between non-RME stakeholders and RME operations throughout the entire project lifecycle. Our CI Execution team plays a vital role in protecting and optimizing RME resource allocation, ensuring that non-RME stakeholder project requests are effectively managed and prioritized. Through centralized communication and coordination, we facilitate seamless project execution while maintaining operational efficiency across our network. The team's scope encompasses two essential project categories: Continuous Improvement initiatives that enhance operational excellence, and Sustainability projects that advance our environmental stewardship goals. This dual focus allows us to drive both operational optimization and environmental responsibility across multiple sites, contributing significantly to Amazon's long-term success and sustainability objectives. As a member of this team, you will be instrumental in shaping and implementing strategies that balance innovative operational improvements with sustainable practices, ensuring our facilities maintain peak performance while meeting our environmental commitments. Success in this role demands exceptional collaborative abilities, as you will partner with diverse cross-functional teams across Amazon's global network, including CF, ATS and AMZL. The ideal candidate will possess exceptional oral and written communication skills, complemented by a sharp analytical mind capable of clear thinking and quantitative analysis. This role requires a detail-oriented approach, coupled with strong problem-solving abilities and effective prioritization skills. The successful applicant must demonstrate the capacity to drive projects to completion in an ambiguous environment, navigating uncertainty with confidence and adaptability. A proven track record of implementing complex initiatives, while maintaining a strategic focus and attention to detail, is essential for thriving in this dynamic position. Key job responsibilities • Led end-to-end non-RME stakeholder project deployment, securing site RME resources for successful project implementation. • Monitor progress against goals, anticipate risks, resolve issues, and initiate corrective actions. Track delivery against project objectives and implement proposals to improve project services and efficiency. • Establish and refine mechanisms for cross-functional alignment and clear escalation processes. Identify and manage stakeholder groups, and provide regular project status reports to those groups. • Share best practices in project management across the organization • Seek guidance as needed but have a solid understanding of the business problems, tools, workflows, and the interdependencies that pertain to the project. • Own all program communication, accelerate progress, and clear blockers • Drive the right outcomes through process improvement, focusing on the larger business picture • Own all program communication, accelerate progress, and clear blockers • Be the voice of site RME to guide project development • Communicate effectively with all types of audiences, including writing narratives, business cases, and strategic documentation A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS • Bachelor's Degree in Engineering or similar field • Proven program or project management experience • Experience working cross-functionally with technical and non-technical teams • Track record of implementing large-scale, complex projects across multiple locations • Analytical and quantitative skills and experience diving deep and resolving problems • Written and verbal communication skills with attention to detail • Experience translating complex business problems into clear and accurate results PREFERRED QUALIFICATIONS • Experience in stakeholder management at various organizational levels • Experience communicating with senior management • Strong analytical and problem-solving capabilities in ambiguous environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,200/year in our lowest geographic market up to $137,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Manage and prioritize complex, cross-functional program life-cycles to improve premium and luxury customer experiences on Amazon's online store. | 3+ years program/project management experience, data-driven process improvements, cross-functional collaboration, stakeholder management, and bachelor's degree. | DESCRIPTION Join us in reinventing the Premium and Luxury online shopping experience! This role offers an opportunity to define and change the way customers buy Premium and Luxury products online. Are you interested in using the latest advances in machine learning, computer vision, and big-data technologies to build online customer experiences that can equal or even surpass an in-store experience? The Elevated Shopping team is reinventing the shopping experience for Premium and Luxury customers, transforming Amazon into the most trusted high-end online shopping destination. We are seeking a Program Manager (PM) with a strong background executing complex Customer Experience (CX) initiatives for Retail that involve content integration and workflow improvements in a multi-organizational, fast paced environment. A PM works cross-functionally and in multiple geographies leading multiple initiatives focused on improving the Premium and Luxury CX customers. A PM works backwards from Customer requirements and uses data to drive solutions and debates; understands areas to standardize and optimize, and prioritizes and delivers business requirements by promised deadlines. The initial scope for this role is to support Product Managers and tech teams to build and expand Premium CX features and content integrations on the Amazon Store, spanning Homepage, Detail Page, and Search. You will organize and define programs and implementation paths, and lead the team through tactical execution for multiple new features and feature expansions. Key job responsibilities • Manage and prioritize program life-cycles, often complex and cross-functional, and deliver projects to achieve goals that impact one or more organizations. • Define new programs, scope, set objectives, analyze data and drive improvements quantified with one or more metrics. • Tactically collaborate with teams in and outside of your organization to deliver results. • Apply relevant tools and mechanisms to drive and measure progress. • Partner with various stakeholders including product, legal, operations, software developers, data engineers, and science teams. • Communicate status to all stakeholders including through regular business reviews, and escalate issues when required. • Identify and solve ambiguous problems. In particular, identifying customer needs and inventing new ways to meet those needs. A day in the life • Effectively partner with all levels of leadership. You are adept at building consensus. You are able to represent, verbally and in writing, complex decisions, trade-offs, and potential solutions clearly to leaders up to 3 levels above to help them understand the decisions they have to make and what options they have. • You influence within your team the priorities and solutions for systems, workflows, and technologies. • You manage cross-functional communication to ensure all stakeholders are informed and needs aligned. About the team The Elevated Shopping (eShop) team mission is to serve premium and luxury customers and brands with personalized, seamless, and delightful experiences that reflect their discerning tastes and elevate online retail to a new standard of excellence. We combine state of the art technology, scientific precision, and breathtaking product visuals to create exceptional customer experiences. The Premium Shopping Experience (PSX) initiative is critical to firmly establish Amazon Stores as a destination to shop high quality Premium products. This program has high leadership visibility and spans organizations across Stores and 15+ partner teams. BASIC QUALIFICATIONS • 3+ years of program or project management experience • Experience using data and metrics to determine and drive improvements • 3+ years of defining and implementing process improvement initiatives using data and metrics experience • Experience working cross functionally with tech and non-tech teams • Experience in driving end to end delivery, and communicating results to senior leadership • Bachelor's degree PREFERRED QUALIFICATIONS • 3+ years of driving end to end delivery, and communicating results to senior leadership experience • 3+ years of driving process improvements experience • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization • Experience building processes, project management, and schedules • Experience in complex problem solving, and working in a tight schedule environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Lead and manage a team delivering large-scale technology projects, oversee project schedules and requirements, develop strategic roadmaps, manage budgets and resources, and drive operational excellence. | 10+ years engineering collaboration, 8+ years technical program management, 7+ years hands-on complex project management, 3+ years people management, bachelor's in engineering or related technical field preferred, software development and system design experience preferred. | DESCRIPTION Amazon is looking for a Manager, Tech Program Management (TPM function) within Amazon’s Grocery business to join a highly innovative team that is building brand new, mission critical software for millions of Amazon customers. This is a unique opportunity working in an entrepreneurial environment within a large company where teams experiment, fail fast, learn, and scale rapidly. The right candidate will possess a strong program management background, have demonstrated experience leading large programs themselves, demonstrated experience and an interest in managing a team, and have a well-rounded technical background. Key job responsibilities • Own and drive delivery via your team on large projects across the Grocery technology space, including individual team member management duties and delivering results through your team. • Guide your team in collecting business and systems requirements from internal and external customers, overseeing specification writing, and ensuring project schedules from design to release and production launches. • Enable cross-team coordination to develop optimal solutions in an agile environment, leveraging your previous hands-on experience. • Develop strategic roadmaps and long-term vision for your domain, while managing team performance through hiring, coaching, career development, and performance reviews. • Manage budget planning, resource allocation, and build relationships with senior leadership and external stakeholders. • Drive operational excellence by implementing process improvements, identifying and mitigating risks, and establishing metrics to track team performance and project success. • Empower your team to make appropriate tradeoffs to optimize time-to-market, and ensure clear communication of goals, roles, responsibilities, and desired outcomes to cross-functional and remote project teams through your direct reports and leadership chain in alignment with organizational mechanisms. BASIC QUALIFICATIONS • 10+ years of experience working directly with engineering teams. • 8+ years of technical program management experience. • 7+ years managing complex technology projects hands-on. • 3+ years of experience as a people manager. • Experience managing programs across cross functional teams, building processes and coordinating release schedules. • Bachelor's degree in Engineering, Computer Science, or related technical field. PREFERRED QUALIFICATIONS • 5+ years of Software Development experience. • 5+ years as a tech team manager. • Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,200/year in our lowest geographic market up to $254,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.