Amazon.com Services LLC

Amazon.com Services LLC

20 open positions available

4 locations
1 employment type
Actively hiring
Full-time

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Amazon.com Services LLC

Executive Assistant II, People Experience and Technology (PXT) , HR - Stores Tech

Amazon.com Services LLCSeattle, WAFull-time
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Compensation$83K - 130K a year

Provide high-level executive assistance including calendar management, travel planning, and communication support for a VP in People Experience and Technology. | Requires 5+ years executive assistant experience, strong organizational skills, discretion, and ability to manage complex tasks in a fast-paced environment. | DESCRIPTION Are you always looking around corners and anticipating needs? Do you believe that details matter and want to support a highly engaged team? We are looking for a bright, well organized and self-motivated Executive Assistant to support one Vice President leading one of our People Experience and Technology organizations. We are seeking a driven and motivated individual with a history of high performance to support our organization. This exciting role requires superior attention to detail, great organization and prioritization skills, the ability to plan ahead and to meet tight deadlines, all while juggling multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (at and outside Amazon) is important, as is the ability to be flexible and change direction seamlessly. You will possess the ability to complete complex tasks and projects quickly with little guidance, react with appropriate urgency to situations that require a quick turnaround, and want to take on varied and exciting new projects and learn new skills. You’ll need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups. This role requires five (5) days a week in office. Key job responsibilities • Manage complex calendar and scheduling to support teams in multiple locations • Plan and Manage executive domestic and international travel • Manage timely expense report coordination and submission • Organize, execute, and assist with team activities (staff meeting agendas, town hall meetings, off-sites, and team social events) • Ensure the timely completion of critical tasks and follow up on outstanding matters • Act as a liaison for direct reports • Work closely with the leadership team, program managers, recruiting, and other Executive Assistants to provide support to the organization • Help to develop & maintain new mechanisms within the team • High judgment and decision making in an ambiguous environment • Excellent communication (written and verbal) and interpersonal skills BASIC QUALIFICATIONS • Knowledge of Microsoft Office products and applications • 5+ years of executive assistant experience PREFERRED QUALIFICATIONS • Experience leading process improvements • Experience in a fast-paced, high-tech company • Experience designing processes to maximize efficiency Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

executive support
calendar management
project coordination
Verified Source
Posted 7 days ago
Amazon.com Services LLC

Senior Product Manager, New Channels, WW Returns and ReCommerce

Amazon.com Services LLCBellevue, WAFull-time
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Compensation$136K - 184K a year

Lead end-to-end product strategy and execution for scalable, sustainable product recovery and resale channels. | 5+ years product management experience with proven ability to own roadmaps, deliver features, and influence senior leadership through data-driven insights. | DESCRIPTION At Amazon Worldwide Returns & ReCommerce (WWR&R), we aspire to zero: Zero cost of returns. Zero waste. Zero defects. Zero carbon footprint. We are an agile, cross-functional organization building scalable, planet-forward solutions to maximize product lifecycle value and recovery. Our mission is to innovate the future of reverse logistics by developing channels and systems that extend product life, minimize waste, and create new value for Amazon, our customers, and the environment. We’re looking for a Senior Product Manager to lead strategy and execution for high-impact product areas that sit at the final touchpoints of the ReCommerce journey. You will own and scale programs that recover value from Amazon’s overstock, returned, and damaged inventory through resale, recycling, and liquidation channels—while delivering exceptional operational performance and cost efficiency. Key Responsibilities As a Senior PM, you will: Own end-to-end product strategy, roadmap, and execution for recovery and liquidation pathways in the ReCommerce lifecycle. Build and scale systems that handle overstock returns, resale optimization, and sustainable recovery mechanisms (e.g., liquidation, recycling, donation). Drive cost efficiency and recovery optimization through innovation, automation, and new channel development. Partner with vendor management and business development teams to support and scale 20+ partnerships across resale, B2B, liquidation, and recycling. Develop and refine pricing strategies and recovery models through supply-demand analysis and data-driven insights. Collaborate with engineering, program, UX, and analytics teams to build durable, scalable solutions that meet business goals. Define and monitor key performance metrics, ensure delivery excellence, and maintain high standards of operational performance. Communicate complex ideas clearly in product documents, strategy papers, and stakeholder updates—including to senior Amazon leadership. Key job responsibilities As a Sr. Product Manager, you are the end-to-end owner of your product's vision, strategy, and execution. You will define the product roadmap and bring your vision to life by leading a cross-functional team of engineers, designers, program managers, and other product owners. You will drive day-to-day product development from design through to release. Your product requirements are concise, with clear, measurable success criteria. You are an effective negotiator, make smart trade-offs without sacrificing quality, and drive appropriate schedules. You use data to influence our business strategy and technical priorities, and escalate when necessary without damaging relationships. Exceptional written and verbal communication skills, with the ability to communicate accurately, crisply, and comfortably in various settings. You independently represent your products and the product team and are comfortable communicating with senior executives as well as with business and technical stakeholders. A day in the life • Dive deep with your customers to identify and understand their pain points. • Use your technical judgment and understanding to test assumptions. • Think big to build durable products that anticipate future pain points. • Deliver products on time with the right feature set and high quality. • Writing documents to build support from your stakeholders and leaders • Evangelize your products and drive adoption. • Contribute to organizational product and roadmap planning. • Help others grow professionally. BASIC QUALIFICATIONS • 5+ years of product or program management, product marketing, business development or technology experience • Bachelor's degree or equivalent • Experience owning/driving roadmap strategy and definition • Experience with end to end product delivery • Experience with feature delivery and tradeoffs of a product • Experience as a product manager or owner • Experience owning technology products PREFERRED QUALIFICATIONS • Experience in influencing senior leadership through data driven insights • Experience working across functional teams and senior stakeholders Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 136,000.00 - 184,100.00 USD annually

Agile Product Management
Backlog Prioritization
API Development
Verified Source
Posted 7 days ago
Amazon.com Services LLC

Senior Program Manager , Selling Partner Trust

Amazon.com Services LLCSeattle, WAFull-time
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Compensation$116K - 160K a year

Lead development and implementation of seller remediation experience and drive cross-functional collaboration to improve seller experience and store integrity. | 5+ years program/project management, data-driven improvements, program strategy ownership, and communication with senior leadership. | DESCRIPTION The Selling Partner Trust and Store Integrity's (TSI) vision is that bad actors cannot operate in our store while selling partners start and grow their business without fear of disruption, such that customers and selling partners across the globe trust us, and have confidence in the integrity of Amazon’s store. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. Lead key initiatives in Amazon's Account Health Assurance program supporting high-performing sellers, driving operational excellence through policy engagement frameworks, bad actor prevention systems, and seller experience innovations. Manage cross-functional partnerships with policy teams, compliance, and other partner organizations to improve seller experience and decrease unexpected account suspension. Develop and execute strategic initiatives that balance seller protection with customer trust. Drive data-driven decision making through advanced analytics, establish performance metrics and goals. Key job responsibilities As the Senior Program Manager for the Account Health Assurance Program, you will lead the development and implementation of a new seller remediation experience. • You'll partner with policy teams and implement process improvements, driving cross-functional collaboration with legal, policy, and product stakeholders. • You'll create mechanisms to efficiently identify and track improvement opportunities across multiple teams based on data and anecdotes, and measure the impact of these improvements for all sellers. You'll keep owners accountable to ETAs. • Analyzing seller feedback and metrics to optimize appeal processes will be crucial, as will managing program strategy and metrics, communicating results to senior leadership. About the team You'll be joining a dynamic, mission-driven team focused on seller success and store integrity. Our team combines deep operational expertise with innovative problem-solving to create fair and transparent processes for sellers. We work closely with senior leadership and collaborate across policy, legal, product, and international teams to drive meaningful change in the seller experience. The team culture emphasizes data-driven decision making, intellectual curiosity, and a bias for action. BASIC QUALIFICATIONS • 5+ years of program or project management experience • Experience using data and metrics to determine and drive improvements • Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS • 2+ years of driving process improvements experience • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually

Executive Operations
Strategic Planning
Cross-Functional Collaboration
Verified Source
Posted 8 days ago
Amazon.com Services LLC

Principal Product Manager – Tech: Alexa Calendar, Alexa Daily Essentials

Amazon.com Services LLCSeattle, WAFull-time
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Compensation$180K - 243K a year

Lead product vision, roadmap, and execution for Alexa Calendar leveraging AI and cross-functional collaboration. | Requires 8+ years technical product management experience, strong communication, and ability to lead cross-functional teams. | DESCRIPTION Want to transform the way people interact with Alexa? This role will enable you to shape how customers use the power of Alexa’s AI to keep their households organized, coordinated and connected. Our vision is to build a calendar assistant with full insight into the household schedule across personal and work commitments, that rapidly adapts to customers' dynamic daily schedules, anticipates scheduling and coordination needs, and proactively helps customers avoid schedule issues and optimize their time. In this role, you will be the single threaded owner of our consumer Calendar experience on Alexa. Your ability to harness AI to deliver compelling customer experiences will be critical to success. To succeed, you'll need to rely on a combination of curiosity and expertise to shape your experiences. Your strategic thinking skills, creativity, and ability to collaborate across cross-functional teams will be key to success. This is an unparalleled opportunity to shape the future of Alexa and ambient intelligence. Key job responsibilities • Craft the vision, roadmap, and requirements for Alexa Calendar, including maintaining and expanding our existing offering while leaning into innovation with AI. This includes partnering with international teams to localize the experience for each region. • Translate customer requirements into technical specifications, make trade-offs to optimize time-to-market, and collaborate with developers/managers to prioritize roadmaps and make technical decisions • Own strategic planning and resourcing across the Food charter • Work backwards from customer needs, identifying key goals, features, and execution strategies (e.g., PR-FAQs, BRDs) • Recognize and scope new customer opportunities, execute strategies for user research and customer feedback collection, using both quantitative and qualitative data to evaluate opportunities • Define the architectural and platform vision for the product space alongside your engineering partner team • Collaborate with Science teams to define exemplars, test cases, and quality KPIs to maintain the customer experience quality bar • Develop and execute go-to-market strategies for new features • Communicate customer opportunities, business priorities, and performance metrics to executives A day in the life You will own the Alexa Calendar charter, defining the vision, strategy, product, and technical roadmap for a critical product area as Alexa evolves. You will interact daily with product managers, designers, developers, and engineering managers, based in the US, Canada, and India, leading them to create and deliver innovative and scalable products. You will be a passionate product person, committed to innovating on behalf of customers. This is a "Think Big" role where you will collaborate closely with colleagues from multiple product functions to craft new ways for customers to interact with Alexa and consume highly personalized content. About the team We're a collaborative team that works closely together, fostering a creative and fun dynamic. We build Alexa experiences that customers connect with on a daily basis, connecting to the essential services that become part of their daily routine. The ideal candidate for this role will possess a strong product background with a penchant for cross-team collaboration across business, technical, and design counterparts. They will have deep technical skills and a customer-centric mindset with a history of launching notable products. BASIC QUALIFICATIONS • Bachelor's degree • Experience owning/driving roadmap strategy and definition • Experience with feature delivery and tradeoffs of a product • Experience technical product management • 8+ years of technical product or program management experience • Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive) PREFERRED QUALIFICATIONS • Experience working directly with Engineers on product enhancements • Experience in project management methodologies, business analysis, or process improvement • Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics • Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually

Agile Product Management
Backlog Prioritization
API Development
Verified Source
Posted 9 days ago
Amazon.com Services LLC

Senior Product Manager-Technical, Alexa Monetization, Alexa Information & Ads

Amazon.com Services LLCSeattle, WAFull-time
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Compensation$201K - 276K a year

Lead product strategy, roadmap, and delivery for digital products with cross-functional teams to enhance user experience and business outcomes. | Over 10 years of product management experience with strong technical proficiency and ability to manage complex software products and collaborate across teams. | DESCRIPTION We are seeking an experienced and entrepreneurial Senior Product Manager-Technical to lead key Monetization initiatives for Amazon Alexa which is the world’s best AI-powered digital personal assistant. This product leader should have a successful track record of leading product initiatives from concept to successful launch leading to significant growth of product and business. The ideal candidate is a self-starter with excellent product management skills, a strategic thinker, and a strong communicator with excellent cross-org collaboration skills. Experience in the following domains is preferred: e-commerce, online advertising, search, AI powered personal assistants, and related areas. As Senior Product Manager-Technical for Alexa Monetization, you will drive product strategy, product definition, design, launch, and go-to-market for mission critical initiatives for Alexa Monetization. You will collaborate with engineering, business and partner teams to develop and launch new product initiatives, and maintain ownership over the course of a product life-cycle. Your work will impact hundreds of millions of customers world-wide and drive significant growth for Alexa. Key job responsibilities • Drive the development of product strategy for Alexa Monetization. • Create buy-in for the plan across the Alexa organization and partner teams in Amazon. • Create product roadmaps for the key areas you are leading. • Establish metrics and key performance indicators for success. • Develop detailed business requirements, user stories, and product specifications. • Partner with engineering and partner teams to drive product launch and business growth. About the team Alexa Monetization / Alexa Ads team is responsible for leading advertising powered monetization of Alexa, which is the world's best AI-powered digital powered personal assistant BASIC QUALIFICATIONS • 5+ years of technical product or program management experience • Bachelor's degree PREFERRED QUALIFICATIONS • Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time • Experience contributing to engineering discussions around technology decisions and strategy related to a product • Experience owning/driving roadmap strategy and definition Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Irvine - 151,200.00 - 204,600.00 USD annually USA, CA, Santa Monica - 151,200.00 - 204,600.00 USD annually USA, NY, New York - 166,300.00 - 225,000.00 USD annually USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Agile Product Management
Backlog Prioritization
API Development
React
Next.js
Verified Source
Posted 13 days ago
Amazon.com Services LLC

Technical Infrastructure Program Manager, HVAC Field Engineering and Reliability, Global Energy, Sustainability & Automation

Amazon.com Services LLCBellevue, WAFull-time
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Compensation$121K - 189K a year

Lead product management and digital transformation efforts for enterprise software solutions. | Over 10 years experience in product management, software development lifecycle, and cross-functional collaboration with technical proficiency in cloud-native products. | DESCRIPTION At Amazon, we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. We are looking for a dynamic, organized self-starter to support product development and deployment of technologies as a Sr Technical Infrastructure Program Manager within the Global Engineering Services - Sustainability & Automation team. Amazon is committed to building a sustainable business for our customers and the planet. In 2019, Amazon co-founded the Climate Pledge – a commitment to be net zero carbon across the businesses by 2040, a decade ahead of the Paris Agreement goal of 2050. HVAC and Building sustainability technologies are part of the strategic areas to meet this ambitious goal with a focus on building strategy to deliver pilots and scale solutions across Amazon to accelerate the adoption of clean HVAC technologies. As a TIPM, you will independently manage complex technical programs, lead cross-functional teams, and drive our commitment to sustainability and operational excellence. Teamwork is an absolute must to accomplish our goals. You will work within a team while both depending on and driving others to accomplish goals for customers. This role will lead with influence and work with internal teams as well as external suppliers, vendors, and consultants including manufacturers and contractors to align priorities and ensure the delivery of key milestones. This individual will initiate and manage multiple programs and projects using effective time management skills and personal impact to drive complex activities across the organization. This role will be relied upon as a technical, and strategic lead in end-to-end building ownership. The position understands the business cases of the portfolio and delivers projects in line with the agreed business value. The candidate must be comfortable working in ambiguity and have the range in perspective to develop enterprise wide technical strategy, while being able to dive-deep into the development of innovative scalable solutions to solve challenging engineering problems. The breadth of responsibilities will range from developing and executing short and long-range capital plans, to troubleshooting technical system issues during operations and maintenance. The successful candidate will be a subject matter expert in their field, and possess a Mechanical, HVAC or BMS background, coupled with an understanding of project/construction management. This position will require proficiency in refrigeration equipment and the principles of airflow distribution and understanding of common HVAC sequence of operations strategies. This person will be able to undertake the challenges of sophisticated equipment platforms and demonstrate their ability to think broadly and strategically in aligning building equipment with the larger objectives of the business. This role requires up to 75% travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided. Key job responsibilities • Identify and drive continuous improvement in HVAC and mechanical systems to increase energy efficiency, reduce environmental impact, and enhance performance. • Develop and own the roadmap for enhancing efficiency, improving life/durability and reducing total cost of ownership for sustainable HVAC systems. • Evaluate emerging HVAC technologies and vendors for applications such as advanced heat pumps, geothermal systems, advanced air filtration, dedicated outdoor air systems (DOAS), evaporative cooling, and data-driven preventive maintenance strategies applicable to Amazon facilities. • Lead multiple development projects that integrate sustainable HVAC technologies from concept through execution—including business case development, stakeholder alignment, vendor selection, technical scoping, permitting, design, construction, commissioning, and launch. • Create, collect and maintain project documentation, including technical specifications, drawings, and progress reports. • Collaborate with various suppliers, contractors, consultants, certification agencies and construction managers to deliver solutions at Amazon buildings. • Establish and track KPIs for monitoring, evaluating and reporting on performance of HVAC systems and suppliers to stakeholders on a regular basis. • Evaluate the latest sustainable technologies and industry trends and identify opportunities for implementation • Collaborate with compliance and health and safety teams to validate new technologies that comply with relevant regulations and standards. • Stay up-to-date with the latest sustainable technologies and industry trends and ensure compliance with relevant regulations and standards. Work with external innovation companies to understand new HVAC technology and its potential benefits in Amazon facilities. • Oversee the delivery of capital projects related to mechanical systems, from scoping and design to construction and commissioning. • Collaborate closely with internal and external stakeholders, including technology providers, customers, partners, and vendors, to deliver complex/cross-functional projects. • Identify and drive improvements in the BMS, HVAC and mechanical systems to increase energy efficiency, reduce environmental impact, and enhance performance. • Provide technical leadership on BMS, HVAC and mechanical system design, installation, operation, and maintenance. • Lead cross-functional teams, manage resources, and maintain project schedules and budgets. • Monitor, evaluate, and report on the performance and efficiency of HVAC and mechanical systems. • Review engineering designs & drawings, construction and commissioning documentation and perform system inspections for construction quality, safety and regulatory compliance. • Participate in/lead Root Cause Failure Analysis (RCFA) to resolve systemic or recurring technical issues with actionable corrective measures. • Provide support for hazard evaluations and risk assessments to comply with applicable OSHA, EPA, and International Building Code requirements or methodologies. • Analyze operational data, KPIs, OEE, etc. to identify gaps and areas of potential improvement. • Lead discussions to handle concerns and Requests for Information (RFIs). This will require technical knowledge, resourcefulness to navigate through internal and external resources, and a focus on customer satisfaction. • Interview stakeholders to gather essential features and requirements for the new technology deployment. • Build the business case for the new technology and work with stakeholders to ensure buy-in. • Develop a roadmap for the new technology, including short-term and long-term scaling strategies. • Travel up to 75%. A day in the life Amazon Benefits: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS • Bachelor's degree or above in engineering or equivalent • 3+ years of technical program management experience • 5+ years of experience in HVAC and mechanical system design, construction, operations, or maintenance, ideally within manufacturing, industrial warehouse, or commercial building environments. • Experience in managing multiple programs / projects, using effective time management skills and personal impact to drive complex activities across the organization. • Proven knowledge of HVAC systems and air distribution equipment, including rooftop units (RTUs), CRAC units, DOAS, HVLS fans, exhaust systems, and advanced filtration or zoning solutions. • Experience with hands-on testing, troubleshooting and diagnostics of base building mechanical systems using tools and software. • Experience supervising or managing HVAC and utility installations in new construction, retrofits, or energy upgrade projects. • Ability to interpret and recommend adjustment based on HVAC testing, adjusting and balancing (TAB) reports, commissioning results and control setpoints. • Familiarity with safety standards and regulatory requirements including international building code (IBC), National Electric Code (NEC), ASME, NFPA and ASHRAE standards. • Experience preferably in a supervisory or project management role in the installation of utilities and infrastructure in new construction and existing building. • Strong analytical and problem-solving skills • Proven ability to analyze and troubleshoot electrical control wiring and related HVAC instrumentation. PREFERRED QUALIFICATIONS • Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company • Experience in complex problem solving, and working in a tight schedule environment • Professional Engineering (PE) License, Certified Energy Manager (CEM), or LEED accreditation is highly desirable. • Master’s Degree in engineering or relevant technical discipline, or MBA. • Proven ability to analyze and troubleshoot electrical control wiring and related HVAC instrumentation. • Experience with building control system optimization, including BMS data analytics, demand-controlled ventilation, and setpoint tuning. • Proficiency in retro-commissioning (RCx), M&V protocols (e.g., IPMVP), and delivering ESCO performance contracting projects. • Ability to build simplified heating and cooling load calculation models (e.g., using Excel or equivalent tools) to estimate potential energy savings and guide equipment selection or retrofit strategies • Understanding of psychometrics, thermodynamics, heat transfer, and fluid dynamic processes and their relation to HVAC related applications. • Effective interpersonal and communication skills to successfully integrate and align a multi-discipline team in delivery of projects. • Familiarity with building and or process heating/cooling load calculations to derive HVAC equipment specifications. • Experience using HVAC monitoring software, such as Niagara BMS and historian data analysis for troubleshooting. • Ability to train new and existing site technicians on basics of HVAC, Mechanical and Plumbing equipment operation, and maintenance. • Six Sigma/Project Management certification (PMP or equivalent). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 139,800.00 - 189,200.00 USD annually USA, TN, Nashville - 120,700.00 - 163,300.00 USD annually USA, TX, Austin - 127,100.00 - 171,900.00 USD annually USA, WA, Bellevue - 127,100.00 - 171,900.00 USD annually

Agile Product Management
API Development
React
Next.js
Power BI
Verified Source
Posted 14 days ago
Amazon.com Services LLC

Principal Technical Program Manager, Prime Air Vehicle Software

Amazon.com Services LLCSeattle, WAFull-time
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Compensation$177K - 239K a year

Lead prioritization and delivery of cloud-native software products through cross-functional collaboration and strategic roadmap management. | Over 10 years in product management with expertise in Agile methodologies, software product delivery, and stakeholder collaboration, but no direct software development or aerospace experience. | DESCRIPTION The Prime Air drone software team is seeking an experienced engineering leader who combines superb technical and leadership abilities to drive planning and delivery of our drone vehicle software roadmap. A successful candidate will be comfortable working with a team of top-notch engineers and collaborating with our systems, scientist, test, safety, and security teams. We’re looking for someone who innovates, is creative, and loves solving hard problems! If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that. We are in production today, delivering to customers, and have exciting expansion plans for the months and years ahead. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/prime-air-amazon-drone-delivery-faa-safety). Key job responsibilities Key job responsibilities • Work with customers, stakeholders, and leadership to develop prioritized roadmaps that align with customer benefits and program goals • Partner with other engineering leaders to align resources • Manage and drive development and release for multiple software baselines • Set up mechanisms to manage programs and generate appropriate status and visibility across all activities BASIC QUALIFICATIONS • 7+ years of technical product or program management experience • 10+ years of working directly with engineering teams experience • 5+ years of software development experience • Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS • Experience leading teams that deliver DO-178C certified systems • Experience leading teams in aerospace or other safety critical industry • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually

Agile Product Management
Backlog Prioritization
API Development
React
Next.js
Power BI
Verified Source
Posted 14 days ago
Amazon.com Services LLC

Product Manager, Geospatial Tech SME

Amazon.com Services LLCBellevue, WAFull-time
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Compensation$116K - 160K a year

Lead large-scale, cross-functional programs to deliver high-performance operational technology solutions. | 3+ years product management experience with technical products, strong cross-functional leadership, and data-driven decision making. | DESCRIPTION The Tech SME team is the bridge between tech and operations. Tech SMEs have significant knowledge and experience unique to Last Mile operations and technology. As subject-matter experts, we bridge multiple disciplines such as operations, engineering, research science, planning and software development to assist these teams in solving problems and developing cohesive solutions that optimize the AMZL value stream. We are innovators that actively participate in the deployment, adoption and execution of tools and programs developed within AMZL. We create and deep dive key performance metrics to measure the health of the business, applying specialized knowledge to separate signals from noise, and we develop tech implementation and expansion strategies to integrate new software and tools seamlessly into the business. The AMZL Tech Subject Matter Expert (SME) team is seeking an experienced Product Manager. This role is accountable for influencing business-critical decisions around the operations tech that enable scale and deliver consistent, industry leading, performance. The individual will support the development and delivery of high-performance delivery tools for Operations and Transporters. In this role, you will analyze data to diagnose processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort. This role will manage large, complex initiatives, deal with ambiguity, balance speed with quality, and advocate on behalf of the customer to provide high-performance app based solutions to the field. Key job responsibilities • Lead large scale programs across EU, NA and JP AMZL marketplaces ranging from short (~3 months) to long (multi-year) initiatives. • Be the single threaded leader, coordinating across multiple stakeholders to align on technical requirements for your SME area. • Use data to scope problems and opportunities and provide key insights to operational and technical leaders to guide resource/prioritization decisions. • Know the operation: develop expert level knowledge in all technical and operational areas within your scope. • Get stuck in: we work in ambiguous areas, research and work to understand what you don't know. • Develop and implement high-quality program mechanisms to deliver industry leading change. BASIC QUALIFICATIONS • 3+ years of product management experience • Experience managing technical products or online services • Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services PREFERRED QUALIFICATIONS • Knowledge of SQL and VBA at an advanced level • Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 116,300.00 - 160,000.00 USD annually

Agile Product Management
API Development
React
Next.js
Data Analytics
Verified Source
Posted 14 days ago
Amazon.com Services LLC

AI Principal Product Manager-Technical, Alexa Responsible AI

Amazon.com Services LLCBellevue, WAFull-time
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Compensation$240K - 325K a year

Lead product backlog prioritization and roadmap management for digital and cloud-native solutions to improve customer experience and engagement. | Over 10 years of product management experience with expertise in Agile methodologies, cloud-native products, and cross-functional collaboration, but no direct AI or LLM experience or advanced technical degree. | DESCRIPTION Define What Trustworthy AI Looks Like at Amazon's Scale Alexa+ is Amazon's next-generation, generative AI-powered assistant — and trust is its most important feature. As the AI Principal PMT for Alexa Responsible AI, you won't just manage a product roadmap - You will define the standard for how one of the world's most widely used AI systems earns and keeps customer trust across every language, culture, device, and interaction. This is a role for a product leader who thinks systematically, moves fast, and has the conviction to make hard calls when the stakes are real. The Mission Responsible AI isn't a compliance checkbox. It's a product discipline and you will own it. You'll define the customer experience for safety guardrails, trust signals, and evaluation frameworks that determine whether Alexa is earning or eroding customer confidence. You'll make the go/no-go calls on features that affect millions of daily interactions — with the data, the customer story, and the scientific grounding to back every decision. What You'll Own Product Vision & Strategy In today's AI landscape, strategy is written in weeks, not years. You'll set a bold, adaptive product vision for Responsible AI — defining near-term priorities with urgency while keeping a clear eye on where the technology and the customer need are heading. You'll author crisp vision documents that align science, engineering, policy, and legal teams around a shared north star for customer trust. You'll establish the KPIs that measure trust at scale and build the review mechanisms that surface regressions before customers ever encounter them. Cross-Functional Leadership Across Alexa and Devices This role operates at the intersection of some of Amazon's most consequential product decisions. You'll lead alignment across Applied Science, Engineering, Legal, Policy, and UX — not just within your immediate team, but across Alexa and Devices organizations at large. You'll be the connective tissue that turns ambiguous safety challenges into concrete, shippable solutions that scale across the full Alexa ecosystem. You'll partner with Applied Scientists to translate breakthrough safety research — RLHF, reward modeling, adversarial robustness — into production-ready customer experiences. You'll navigate the regulatory and policy landscape proactively, partnering with Legal and Policy before new capabilities create new risks. And you'll represent Responsible AI priorities in senior leadership reviews, making the case for investment with airtight data and compelling customer impact. Breadth of Ownership Your scope spans the full responsible product experience: safety guardrails and trust frameworks, privacy and security implementation, and experiences designed for our most vulnerable customers — including children. You'll ensure that as Alexa+ grows more capable, it grows more trustworthy across every dimension that matters to customers and regulators alike. Technical Product Depth You understand how LLMs fail — hallucination, value misalignment, adversarial inputs — well enough to write requirements that solve the problem, not just describe it. You'll author the product requirements that guide safety model development, evaluation system design, and certification processes. When new capabilities create new risks, you'll frame the tradeoff, propose the mitigation, and drive the decision. Organizational Impact You'll mentor PMs across the org, raising the bar on how the team thinks about safety as a product discipline. You'll influence without authority across one of Amazon's most cross-functional domains — and you'll shape how Responsible AI scales across Alexa and partner teams worldwide. What We're Looking For • Deep experience shipping AI or trust-and-safety products at scale — you've navigated the full arc from research to production in high-stakes environments • Technical fluency in LLMs and AI safety — you understand how modern language models work, how they fail, and what it takes to make them safer • Track record of influencing without authority — across science, engineering, policy, and legal, at the most senior levels • Exceptional written communication — you write documents that move organizations and create new product categories • Bias for decisions over deliberation — you're comfortable operating in ambiguity and know when good-enough-now beats perfect-later • Passion for responsible AI — you believe that safety and trust are competitive advantages, not constraints • BS/MS/PhD in Computer Science, Engineering, or a related technical field (or equivalent experience) A day in the life You're reviewing a new Alexa+ capability with your science partner — excited about what it can do, clear-eyed about where it could fail. You write the requirement that captures both. You're in a senior leadership review making the case for a safety investment that doesn't have an obvious revenue line — and you win it because your data is airtight and your customer story is compelling. You're unblocking an engineering team by making a hard call on scope. You're handling a complex customer escalation that requires clear thinking and fast judgment. You're mentoring a PM who's learning to treat trust as a feature, not a constraint. This is where product leadership meets real-world responsibility — and where your decisions shape the future of AI that hundreds of millions of people rely on every day. About the team Our team pioneers Responsible AI for Alexa and Amazon's conversational AI systems — ensuring safe, trustworthy experiences across all devices, modalities, and languages worldwide. We work on the hardest AI safety challenges at Amazon's scale, moving fast and shipping with the highest bar — because the stakes are real and customers are counting on us. BASIC QUALIFICATIONS • 8+ years of technical product or program management experience • Bachelor's degree • Experience owning/driving roadmap strategy and definition • Experience with feature delivery and tradeoffs of a product • Experience with end to end product delivery • Experience contributing to engineering discussions around technology decisions and strategy related to a product PREFERRED QUALIFICATIONS • Experience in project management methodologies, business analysis, or process improvement • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning • Experience working on Responsible AI or trust and safety areas • BS/MS/PhD in Computer Science, Engineering, or a related technical field (or equivalent experience) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 179,900.00 - 243,400.00 USD annually

Agile Product Management
Backlog Prioritization
API Development
React
Next.js
Verified Source
Posted 14 days ago
Amazon.com Services LLC

Senior Manager, Product Management - Tech, Amazon Kids

Amazon.com Services LLCSeattle, WAFull-time
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Compensation$198K - 268K a year

Lead a team of Product Managers to drive roadmap strategy and feature delivery for Amazon Kids+ subscriptions. | 6+ years of team management experience, bachelor's degree, experience owning roadmap strategy and feature delivery in consumer software. | DESCRIPTION The Amazon Kids+ team builds innovative products and services for children ages 3-12 and their caregivers. Kids+ is available across Amazon Fire Tablets, Fire TV, Echo devices, and Kindles and is an integral component to Kids Edition Devices (Tablet, Echo, and Kindle) which are built from the ground up just for children. As Senior Manager of Product Management for Amazon Kids Subscriptions, you will lead a team of Product Managers responsible for making Kids+ a great experience for customers regardless of whether they use one device or many. About the team You'll be joining a creative, fast-paced, entrepreneurial environment where you'll be at the center of Amazon innovation. The Amazon Kids team has won prestigious awards including the KAPi award for best hardware and service, and continues to push boundaries in creating revolutionary experiences for parents and kids. BASIC QUALIFICATIONS • 6+ years of team management experience • Bachelor's degree • Experience owning/driving roadmap strategy and definition • Experience with feature delivery and tradeoffs of a product PREFERRED QUALIFICATIONS • Experience delivering consumer software products and services in a high growth environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 197,900.00 - 267,800.00 USD annually

Agile Product Management
Backlog Prioritization
API Development
React
Next.js
Verified Source
Posted 15 days ago
Amazon.com Services LLC

Product Manager, Alexa Echo, Sales & Marketing Lead

Amazon.com Services LLCSeattle, WAFull-time
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Compensation$116K - 160K a year

Lead product management efforts including backlog prioritization, cross-functional collaboration, and delivery of cloud-native software solutions. | Over 10 years of product management experience with strong technical and analytical skills, but limited direct sales and marketing product management experience. | DESCRIPTION Are you excited to work at the intersection of hardware devices and AI assistant? This is where the future of the ambient home is being built. We aren’t just selling devices; we’re redefining how humans interact with their living spaces. If you have a passion for tech and a mind for commercial strategy, come build with us. The Echo Sales and Marketing team is seeking a customer-obsessed, analytical, and strategic Product Manager to lead sales and marketing for a subset of Echo products. Are you looking to create value for millions of customers and drive growth in one of the most innovative categories at Amazon? Key job responsibilities As a Product Manager, you will be the primary contact for a subset of Echo products and work with a cross-functional team including product development, demand planning, in-stock, finance, retailers, merchandising, and advertising to develop and execute a multi-year plan to grow the Echo business. You will own marketing funnel optimization across channels, promotion planning and execution, inventory management, sales and engagement analytics, and regular leadership presentations. You will develop the playbook for how Alexa powered devices land in the hands of customers. You’ll identify new market opportunities and creative ways to showcase AI value. This is a highly visible position that will interact at multiple levels of the company, and has frequent opportunities to present to senior leadership. A day in the life You will operate both strategically and tactically from creation of plans to executional excellence. You can demonstrate think big to drive new opportunities and evaluate tradeoffs, dive deep into data to uncover customer insights, and collaborate cross-functionally across Amazon. You will prioritize effectively in a fast-changing environment, invent and simplify, and communicate clearly and persuasively. You will navigate ambiguity and can adjust a forecast or strategy when the tech evolves quick. The ideal candidate will have a passion for Echo products, take strong ownership of the business, and be comfortable turning complex data sets into clear, executive-ready narratives that influence our roadmap and investment. BASIC QUALIFICATIONS • 3+ years of product management experience • Experience managing technical products or online services • Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services • Experience in balancing conflicting priorities dealing with ambiguity PREFERRED QUALIFICATIONS • Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization • Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams • Experience using data and metrics to determine and drive improvements • Experience that includes strong analytical skills, attention to detail, and effective communication abilities • Experience owning the operation of a mission-critical team or product • Experience with Microsoft Office, particularly Word and Excel Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 116,300.00 - 160,000.00 USD annually

Agile Product Management
Backlog Prioritization
API Development
React
Next.js
Power BI
Verified Source
Posted 16 days ago
Amazon.com Services LLC

Senior Program Manager, RME Launch Readiness

Amazon.com Services LLCDetroit, MIFull-time
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Compensation$108K - 162K a year

Lead and manage the lifecycle of complex engineering projects for distribution systems with extensive travel and technical vendor coordination. | Requires 5+ years engineering or maintenance experience, a bachelor's in engineering, and strong technical background in material handling equipment. | DESCRIPTION Application deadline: Feb 28, 2026 As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks. As an Operations Engineer for Amazon, you will work with some of the most talented engineers in the design, development, and delivery of physical distribution systems around the globe. You are responsible for managing a technology or integration project, successfully delivering the solution to meet project goals. You may work directly with external equipment vendors, customers, or partners, and you have a solid understanding of the design approaches and industry technologies utilized in fulfillment and distribution center designs. To meet timelines and minimize disruption to support teams, you manage the overall schedule, proactively mitigate risks, and keep the scope of engineering deliverables under control. This role requires up to 80% travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided. Key job responsibilities Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives. • Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes. • Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues. • Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies. • Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps, ensuring alignment on expectations with internal partner teams and outside vendors. • Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team. • Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams. • Efficiently manage change order controls, purchase orders, and invoice validation/approvals. • Excel at building strong working relationships with internal and external stakeholders across multiple projects. • Identify and lead process improvement initiatives that improve the Engineering and cross-teams’ efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time. • Up to 80% travel domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends. BASIC QUALIFICATIONS • 5+ years of directly managing and responsible for multiple large projects experience • 5+ years of Microsoft Office products and applications experience • 5+ years of maintenance or engineering experience • Bachelor's degree • Bachelor's degree in Electrical or Mechanical Engineering, or 2+ years of Amazon RME (Reliability Maintenance Engineering) experience • Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience • Experience and strong technical background in relevant fields of automated or non-automated material handling equipment • Work flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS • Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field • Experience in Lean Management, Six Sigma and other operations engineer tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, DENVER - 119,600.00 - 161,700.00 USD annually USA, CO, Denver - 119,600.00 - 161,700.00 USD annually USA, MI, DETROIT - 119,600.00 - 161,700.00 USD annually USA, MI, Detroit - 119,600.00 - 161,700.00 USD annually USA, TN, NASHVILLE - 107,600.00 - 145,600.00 USD annually USA, TN, Nashville - 107,600.00 - 145,600.00 USD annually USA, TN, Nashville - 119,600.00 - 161,700.00 USD annually USA, VA, ARLINGTON - 119,600.00 - 161,700.00 USD annually USA, VA, Arlington - 119,600.00 - 161,700.00 USD annually USA, WA, BELLEVUE - 119,600.00 - 161,700.00 USD annually USA, WA, Bellevue - 119,600.00 - 161,700.00 USD annually

Project Management
Sales Operations
Digital Transformation
Salesforce.com
Agile/Scrum
Verified Source
Posted 16 days ago
Amazon.com Services LLC

Sr. Product Manager-Tech, Photos on Alexa+, Amazon Photos

Amazon.com Services LLCSeattle, WAFull-time
View Job
Compensation$174K - 235K a year

Lead product backlog prioritization and roadmap management to deliver cloud-native software solutions and improve user experience. | Over 10 years of product management experience with expertise in Agile methodologies, cross-functional collaboration, and delivering complex technology solutions. | Amazon Photos is seeking a Technical Product Manager to define the future of AI-powered memory experiences on Alexa+. You'll build conversational, multimodal interactions that help families rediscover their most meaningful moments—leveraging LLMs, AI, and personalization to create an emotionally intelligent memories companion across Echo Show, Fire TV, and mobile devices. What you’ll do • Own the vision & roadmap for Photos on Alexa+: define the customer promise, 12–24-month plan, and success metrics. • Design multimodal experiences that blend voice, touch, and display (voice prompts, conversational flows, ambient slideshows, highlight reels). • Ship cross-device coherence: start on Echo Show and seamlessly continue on mobile or Fire TV. • Partner across Alexa domains (e.g., Music, Household, Communications) to deliver simple, exceptional cross-domain moments. • Lead with a trust and privacy-first approach: define how we earn and maintain customer trust when delivering interactions with personal photos via voice. • Collaborate deeply with engineering, applied science, UXR, and design to productionize natural-language/LLM-powered features with strong guardrails and SLAs. • Measure and learn: define and instrument clear success criteria; run A/B tests and longitudinal experiments; define clear user research questions to understand our customers. • Own end-to-end delivery: strategy spec launch iteration; write PR/FAQs and tenets; drive alignment across partner teams. Who you are • An AI product builder who has shipped consumer-facing LLM or conversational AI features (chat interfaces, voice assistants, or AI-powered mobile experiences) and understands the product trade-offs between model capability, latency, cost, and user trust. • A human-focused inventor who dives deep into behaviors via data and anecdotes to build for true needs. • A data-driven experimenter who knows when A/B testing, guardrail evaluations, or qualitative studies accelerate and improve product decision-making. • A technical PM who can dive into architecture, APIs, data contracts, and latency/quality trade-offs to make better product decisions. • A trusted partner who can independently own relationships with senior stakeholders across the Devices & Services organization A day in the life • Conversational memory search: Design and instrument "Alexa, show me photos of my daughter's soccer games from this year"—defining intent classification, result ranking, and fallback experiences when the model is uncertain. • Proactive AI curation: Build "memory moments" that surface meaningful photos at the right time (birthdays, anniversaries, travel memories)—balancing personalization with privacy and user control. • Cross-modal AI experiences: Blend voice input with visual browsing—e.g., start with "Show me vacation photos," then refine with touch gestures and follow-up voice commands. • Trust and transparency: Define how customers understand why the AI surfaced specific photos and how to correct or provide feedback when results miss the mark. About the team We’re a cross-functional product, program, research, and design team focused on personal-memories experiences that customers love and trust. We combine deep consumer instincts with strong technical understanding to ship high-quality features at scale. We obsess over craft, iterate with data, and operate with an underdog mindset—raising the bar for product management at Amazon. Our team members bring experience from diverse disciplines, company sizes, and at least five countries. BASIC QUALIFICATIONS • 5+ years of end to end product delivery experience • 5+ years of technical product or program management experience • Experience contributing to engineering discussions around technology decisions and strategy related to a product • Bachelor's degree • Experience with feature delivery and tradeoffs of a product • Experience owning/driving roadmap strategy and definition • Experience managing technical products or online services PREFERRED QUALIFICATIONS • 5–8 years of product management experience with at least 2+ years building consumer-facing AI/LLM products (conversational interfaces, chat experiences, voice assistants, or AI-powered mobile apps) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Sunnyvale - 173,900.00 - 235,200.00 USD annually USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Agile Product Management
API Development
React
Next.js
Data Analytics
Power BI
Verified Source
Posted 16 days ago
Amazon.com Services LLC

IT Support Engineer I - Afterhours Support (AOM), One Medical IT Support

Amazon.com Services LLCAnywhereFull-time
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Compensation$52K - 85K a year

Provide remote IT support to internal users across multiple platforms and troubleshoot technical issues via phone, chat, and ticketing systems. | Requires 1+ years Windows Server, 2+ years troubleshooting in multi-user environments, PC repair, networking experience, and willingness to work flexible shifts including nights and weekends. | DESCRIPTION Application deadline: Feb 28, 2026 One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. We’re looking for a passionate IT Support Associate to ensure that our clinical teams, administrators, and corporate staff have the IT support they need to perform their jobs efficiently. In this role, you will report directly to the IT Manager, providing technical assistance and troubleshooting for internal users across our nationwide network of medical offices. As part of the One Medical IT Technical Services Team, your main responsibility will be supporting the phone, chat, and ticket support queues, resolving technical issues, and ensuring seamless IT operations. This position offers the opportunity to tackle a variety of technical challenges while working alongside a dedicated and mission-driven team. Key job responsibilities Deliver exceptional IT support to One Medical employees. This role is for coverage for afterhours support, 9pm to 9am EST, weekends, and holidays. • Serve as the first point of contact for One Medical users, documenting support calls and resolutions using our ticketing system. • Respond to and troubleshoot support IT requests via phone, chat and ticketing system, ensuring timely and efficient support. • Collaborate with a dedicated IT support team to diagnose and resolve technical issues. • Provide remote support to employees, ensuring all incidents are addressed in a professional, timely and efficient manner. • Install and configure hardware/software issues across Windows, macOS and Chrome OS environments. • Observe and ensure compliance with security and system configuration standards as well as HIPAA regulations. • Contribute to and maintain the IT knowledge base, ensuring documentation is accurate and up to date. • Assist in workflow improvements. • Adherence to shift schedules and timeliness are key requirements. • Willingness to work flexible shifts and scheduling, weekends, and holidays. • Must be willing and able to occasionally come to Amazon corporate sites with 24 hours notice. BASIC QUALIFICATIONS • 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience • 2+ years of troubleshooting in a multi-user high availability environment experience • 2+ years of PC repair, troubleshooting, deployment and liquidation experience • 1+ years of IT client, server, and network service delivery experience • 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience • 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience • 2+ years of supporting and maintaining a corporate network environment experience • High school or equivalent diploma PREFERRED QUALIFICATIONS • 2+ years of computer networking experience • Experience supporting video conference and teleconference equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, , - 25.00 - 41.00 USD hourly USA, NY, Virtual Location - New York - 25.00 - 41.00 USD hourly

Technical Support
Windows
Linux
Networking
Troubleshooting
Verified Source
Posted 17 days ago
Amazon.com Services LLC

Senior Program Manager, RME Launch Readiness

Amazon.com Services LLCBellevue, WAFull-time
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Compensation$120K - 162K a year

Provide senior-level administrative and organizational leadership to executive offices and boards in nonprofit and corporate environments. | 10+ years of senior administrative support experience with strong organizational and communication skills, but no engineering or technical project management experience. | DESCRIPTION Application deadline: Feb 28, 2026 As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks. As an Operations Engineer for Amazon, you will work with some of the most talented engineers in the design, development, and delivery of physical distribution systems around the globe. You are responsible for managing a technology or integration project, successfully delivering the solution to meet project goals. You may work directly with external equipment vendors, customers, or partners, and you have a solid understanding of the design approaches and industry technologies utilized in fulfillment and distribution center designs. To meet timelines and minimize disruption to support teams, you manage the overall schedule, proactively mitigate risks, and keep the scope of engineering deliverables under control. This role requires up to 80% travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided. Key job responsibilities Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives. • Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes. • Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues. • Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies. • Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps, ensuring alignment on expectations with internal partner teams and outside vendors. • Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team. • Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams. • Efficiently manage change order controls, purchase orders, and invoice validation/approvals. • Excel at building strong working relationships with internal and external stakeholders across multiple projects. • Identify and lead process improvement initiatives that improve the Engineering and cross-teams’ efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time. • Up to 80% travel domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends. BASIC QUALIFICATIONS • 5+ years of directly managing and responsible for multiple large projects experience • 5+ years of Microsoft Office products and applications experience • 5+ years of maintenance or engineering experience • Bachelor's degree • Bachelor's degree in Electrical or Mechanical Engineering, or 2+ years of Amazon RME (Reliability Maintenance Engineering) experience • Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience • Experience and strong technical background in relevant fields of automated or non-automated material handling equipment • Work flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS • Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field • Experience in Lean Management, Six Sigma and other operations engineer tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, DENVER - 119,600.00 - 161,700.00 USD annually USA, CO, Denver - 119,600.00 - 161,700.00 USD annually USA, MI, DETROIT - 119,600.00 - 161,700.00 USD annually USA, MI, Detroit - 119,600.00 - 161,700.00 USD annually USA, TN, NASHVILLE - 107,600.00 - 145,600.00 USD annually USA, TN, Nashville - 107,600.00 - 145,600.00 USD annually USA, TN, Nashville - 119,600.00 - 161,700.00 USD annually USA, VA, ARLINGTON - 119,600.00 - 161,700.00 USD annually USA, VA, Arlington - 119,600.00 - 161,700.00 USD annually USA, WA, BELLEVUE - 119,600.00 - 161,700.00 USD annually USA, WA, Bellevue - 119,600.00 - 161,700.00 USD annually

Executive Operations & Prioritization
Strategic Planning & Execution
Cross-Functional Collaboration
Verified Source
Posted 17 days ago
Amazon.com Services LLC

Sr. Product Marketing Manager, Audience Development Marketing

Amazon.com Services LLCSeattle, WAFull-time
View Job
Compensation$129K - 213K a year

Lead product backlog prioritization and collaborate with cross-functional teams to deliver cloud-native software solutions. | Over 10 years of product management experience with expertise in Agile methodologies, software delivery, and data-driven decision making. | DESCRIPTION As a Sr. Product Marketing Manager driving Go To Markets (GTM), you will be a core member of the Audience Development Marketing team. You will be responsible for GTM strategy and execution for Amazon Music artist, content, and music industry fan experiences. We are seeking a seasoned product marketer who is creative, strategic, has a core understanding of the optimal customer mobile app experience. You will be working cross functionally with product managers to set the product roadmap to develop and launch new product features that surprise, delight, and engage our customers. You will also work with other marketing teams (social, brand, paid marketing channels, promotions, etc.) to develop global GTM strategies that drive feature awareness, adoption, and retention across on all devices. This role is highly visible and a successful candidate must be comfortable with ambiguity, earning trust with cross-functional teams and leaders, influencing up and across, and juggling multiple priorities simultaneously in a fast-paced dynamic environment. The candidate must be a great oral and written communicator and possess high levels of creativity, independence, backbone, flexibility, and attention to detail. This role will be a global role, but will work with regional marketing and product teams to adapt global GTM strategies for local customers and to adhere to local regulations. This role will be a global role, but will work with regional marketing and product teams to adapt global GTM strategies for local customers and to adhere to local regulations. Key job responsibilities • Develop and deliver GTM strategies and frameworks, which are scalable and repeatable across various product feature launches • Conduct customer research to develop insights and enhanced brand positioning to stay competitive in the growing MSP space • Oversee strategy, execution, and performance of cross channel global marketing plans to build awareness, adoption and engagement of key features • Partner with various product teams to develop product roadmaps for features meant to drive Monthly Active Users (MAUs), Listening Hours, and enhance the customer experience on Amazon Music • Partner and consult across with the Amazon Music Industry and Artist Relations teams to better integrate music and podcast artist content into the customer experience • Develop compelling GTM creative assets (video, social, Owned & Operated) working cross-functionally with creative designers Provide copywriting guidance • Advocate for the optimal customer experience when working on UX design with product teams Drive regular reviews of roadmap progress and results with leadership across marketing, subscriptions tech, and product BASIC QUALIFICATIONS • 6+ years of professional non-internship marketing experience • Experience using data and metrics to drive improvements • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) • Experience building, executing and scaling cross-functional marketing programs • Experience leading go-to-market for consumer software or hardware product launches PREFERRED QUALIFICATIONS • Experience using any of SQL or other analytical tools for conducting data analysis • Experience with customer segmentation, profiling, and targeting Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Agile Product Management
API Development
React
Next.js
Data Analytics
Verified Source
Posted 17 days ago
Amazon.com Services LLC

Program Manager , Global Operations Shared Services (GOSS), Program Management Office (PMO)

Amazon.com Services LLCBellevue, WAFull-time
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Compensation$83K - 130K a year

Provide senior-level administrative and organizational leadership supporting executive office and board liaison functions in complex environments. | Over 10 years of senior administrative support experience with strong organizational leadership, but no direct program/project management or technical skills like SQL. | DESCRIPTION Amazon is seeking a Program Manager to support project planning and execution for the continued capacity expansion of our Global Fulfillment network. The primary role of this individual on the Project Management (PMO) team is to drive capacity projects to completion keeping them on schedule. Candidates will work with each phase of the project life cycle including build requirements, fulfillment design, planning, execution, and Launch/hand-off. This individual will work with Capacity Planning partners to validate project requests, work with Engineering Design to coordinate proposals and milestone schedules, work with Procurement to help release purchase orders, and work with field teams to coordinate kick off meetings, and support with ongoing execution risk reporting & mitigation. Key job responsibilities • Facilitate/run weekly alignment meetings on network projects as well as program specific updates • Partner with critical planning teams on project milestones (Real Estate, Capacity, Capital, Design, Startup, Robotics) • Review Material Handling and Storage proposals for acceptable milestone schedules • Update/maintain weekly network Engineering Project Tracker, and support Resource tracking • Drive/follow up on milestone level delays • Support Build Plan presentations • Input and coordinate with Real Estate construction, Robotics, and Material Handling vendors on First Access details • Initiate/facilitate major project kick-offs and support hand-off from planning teams to execution teams • Escalate milestone level project issues that are impacting project schedules • Report on engineering project updates to Senior Leadership, planning, and execution teams • Provide Inputs and support on Program/Project Management tools and processes • Miscellaneous support tasks (Project Data, Reporting, Whitepaper inputs, etc.) A day in the life Amazon Benefits: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS • 3+ years of program or project management experience • 3+ years of defining and implementing process improvement initiatives using data and metrics experience • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL • Experience using data and metrics to determine and drive improvements • Experience working cross functionally with tech and non-tech teams PREFERRED QUALIFICATIONS • 3+ years of driving end to end delivery, and communicating results to senior leadership experience • 3+ years of driving process improvements experience • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization • Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually USA, TX, Austin - 74,200.00 - 129,800.00 USD annually USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

Executive Operations & Prioritization
Strategic Planning & Execution
Cross-Functional Collaboration
Verified Source
Posted 18 days ago
Amazon.com Services LLC

Sr. Product Manager, GTM Operations, Ring and Blink Sales Operations

Amazon.com Services LLCBellevue, WAFull-time
View Job
Compensation$125K - 206K a year

Lead product management activities including backlog prioritization, roadmap planning, and cross-functional collaboration to deliver digital products. | Over 10 years of product management experience with Agile methodologies, but no direct AI/ML or AI prompt engineering experience mentioned. | DESCRIPTION Ring is at the forefront of implementing AI-driven Sales Operations solutions, and we're looking for an AI-savvy leader to join our team as a Go-to-Market Operations lead for our portfolio of Blink devices. This role will improve speed to market by building the tools and processes that support Blink sustaining business launches and Offline Retailer launch processes. The ideal candidate will have expertise in AI technologies, demonstrated experience in AI prompt engineering, and the ability to leverage AI tools for operational tasks. Key job responsibilities • Lead the development and implementation of AI-powered Go-to-market solutions for the Sales Operations team. • Build and operationalize new AI-enabled processes to support Blink product launches at Offline partners and create efficiencies in sustaining business launches. • Design and optimize AI prompts to enhance launch processes and automation. • Leverage AI tools to transform traditional Go-to-market processes and increase speed to market. A day in the life A GTM Operations Manager serves as the central coordinator for product launch strategies across Offline retailers, Amazon.com, and Ring.com platforms. In this role, you'll spearhead product lifecycle management, from initial launch planning through final execution, covering new and sustaining business products, bundles, and retail product resets. The position requires extensive coordination with global cross-functional teams to ensure seamless launch execution. A key aspect of the role involves developing and maintaining tracking mechanisms to monitor launch readiness and timeline management, while using AI to continuously drive process improvements to optimize launch efficiency and speed-to-market. About the team The Ring & Blink Sales Operations team supports sales performance by building AI-enabled processes to streamline operational needs and improve enterprise efficiency. We have three primary areas of focus: pricing and promotions, Go-to-market operations (sustaining business and Offline NPI), and order management. BASIC QUALIFICATIONS • 5+ years of product or program management, product marketing, business development or technology experience • Bachelor's degree or equivalent • Experience with end to end product delivery • Experience as a product manager or owner • Experience with AI/ML technologies PREFERRED QUALIFICATIONS • Experience in influencing senior leadership through data driven insights • Experience working across functional teams and senior stakeholders Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Agile Product Management
Backlog Prioritization
API Development
React
Power BI
Verified Source
Posted 18 days ago
Amazon.com Services LLC

Executive Assistant, Applied AI Solutions PXT

Amazon.com Services LLCSeattle, WAFull-time
View Job
Compensation$110K - 140K a year

Provide senior-level executive support including calendar management, meeting coordination, and stakeholder liaison to C-suite leaders. | Over 5 years of senior leadership support experience, strong organizational skills, and proficiency with Microsoft Office products. | DESCRIPTION The AWS People eXperience and Technology (PXT) organization (HR) is seeking a senior-level Executive Assistant to provide support to the Director of PXT for Applied AI Solutions as well as one additional leader. Join AWS as a key strategic partner helping to shape the future of AI through exceptional executive support. This role goes beyond traditional EA duties; you'll be the backbone of a critical organization, directly enabling two influential leaders who are driving AWS's artificial intelligence initiatives. We build the culture, talent, and organization that ensures all Builder thrive in creating, inventing and delivering for our customers globally. From Day One, this role will focus on keeping the organization’s leader and team organized, informed, and on task. You will manage complex calendars, coordinate meetings with S-team leaders, prepare materials for PXT leadership discussions, and serve as a trusted partner to these executives. High-level calendar management and scheduling will require attention to detail as well as superb time management and organizational skills. You should be comfortable juggling multiple priorities, managing last-minute escalations, and effectively partner with other Executive Assistants throughout the organization to get things done. You must understand business priorities and demonstrate the ability to proactively anticipate needs and drive improvements. This role requires professionalism, integrity, and discretion in handling confidential information. You should be resourceful, forward-thinking, and a creative problem solver. This role requires five (5) days a week in office. Key job responsibilities Own complex calendar and scheduling Own domestic and international travel Track and follow up on action items from S-team and PXT leadership meetings to ensure completion Manage expense report coordination and submission Develop, organize, execute, and assist with team activities (Staff meetings; All-Team meetings; Off-Sites; and team social events/recognition Track and help drive completion of key deliverables Manage team space, including moves, new hire location assignments, and re-configurations Work closely with the leadership team and our business partners. Partner with other Executive Assistants throughout the team and across the company Support a positive team culture A day in the life In this role, you will have exposure to S-team level strategic initiatives, opportunity to build and lead process improvements across the organization, access to and mentorship by AWS's most senior level Executive Business Partners, and partnership with other forward-thinking Executive Assistants who are pioneering the use of AI tools to revolutionize executive support. You'll collaborate with fellow EAs who are actively shaping how artificial intelligence enhances our productivity and effectiveness in supporting AWS leadership. You will be working in a constantly changing environment with frequent S-team engagement, you will demonstrate initiative, complete tasks and projects quickly, and proactively take action without having to know the total picture. You will learn organizational structures and objectives of the teams you support, as well as build a strong internal network. You will apply superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunities for special projects with increased responsibility and long-term career growth. BASIC QUALIFICATIONS • Experience with Microsoft Office products and applications • 5+ years of senior level leadership support, or 3+ years of Amazon experience • High school or equivalent diploma • Experience with domestic or international travel coordination PREFERRED QUALIFICATIONS • Experience leading process improvements • Experience in a fast-paced, high-tech company Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

Executive Operations & Prioritization
Microsoft 365
Strategic Planning & Execution
Verified Source
Posted 20 days ago
Amazon.com Services LLC

Principal Product Manager, Tech, Amazon Shipping

Amazon.com Services LLCBellevue, WAFull-time
View Job
Compensation$240K - 325K a year

Lead product initiatives by prioritizing backlogs, collaborating with cross-functional teams, and delivering cloud-native software solutions. | Over 10 years of product management experience with expertise in agile methodologies, software delivery, and data-driven decision making. | DESCRIPTION Join Amazon Shipping team to shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the small parcel logistics industry globally. It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage top technologies in big data and optimization techniques to operate high volume, low latency, and high availability services. What will you do? As a Principal Product Manager, you will lead new, large product initiatives to define the long-term strategy and vision to meet emerging customer needs. You will handle complex product development and business management scenarios, proactively identifying gaps/opportunities to then develop a suite of products to solve the problems. The ideal candidate has a strong logistics/supply chain and product management background combined with a solid understanding of current technologies. S/he can develop and drive high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. Maturity, strong business judgment, ability to influence cross-functional and remote teams, a customer-centric and creative mindset with strong analytical skills are essential. This opportunity requires excellent product management, prioritization, and communication skills, as well as the ability to navigate ambiguity. Key job responsibilities • Define a data-driven product vision, detailed requirements, and prioritize competing opportunities. • Work directly with stakeholders and engineering to build exceptional products. • Partner with other teams across Amazon Shipping Product and Tech to identify and influence development of new products and services. • Understand customer (external and internal) needs, define clear project plans and execute to high expectations in a fast-paced environment. • Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, tech and BI teams to define and deliver solutions. • Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints. • Collaborate with global stakeholders in other regions to define requirements that support international use cases. • Define user stories and product requirements; while contributing to the technical design of new product features. • About 10% travel required. A day in the life • Start your morning analyzing overnight pickup performance and routing efficiency metrics – identifying patterns like why shippers had delayed pickups or where routes are running inefficiently • Build and refine models that optimize forecasting and routing decisions in real-time – determining which driver, vehicle, and route minimizes costs while maintaining pickup reliability when shippers schedule pickups • Collaborate with operations teams across US, UK, and EU markets – translating real-world routing challenges (like unnecessary box truck dispatches) into algorithm improvements • Drive strategic cost reduction initiatives – working to cut first-mile costs per package and reduce inefficient "infinity routes" through smarter capacity planning • Develop predictive systems that prevent operational failures – building tools to predict zero-volume days, create same-day pickup recovery options, and reduce missed pickups • Balance technical depth with business impact – moving between writing routing algorithms, presenting cost savings to leadership, and debugging specific route optimization issues across markets BASIC QUALIFICATIONS • 8+ years of technical product or program management experience • 2+ years of end to end product delivery experience • Bachelor's degree • Experience owning/driving roadmap strategy and definition • Experience with feature delivery and tradeoffs of a product • Experience technical product management PREFERRED QUALIFICATIONS • Experience working directly with Engineers on product enhancements • Experience in project management methodologies, business analysis, or process improvement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 179,900.00 - 243,400.00 USD annually USA, WA, Bellevue - 179,900.00 - 243,400.00 USD annually

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