Alma

The Credentialing Manager is responsible for ensuring audit readiness and compliance with regulatory requirements related to credentialing. This includes managing payer audits, implementing NCQA standards, and leading initiatives to improve RCM efficiency. | Candidates should have over 6 years of experience in healthcare credentialing, particularly in managing delegated functions. A deep understanding of NCQA standards and experience in RCM compliance within the behavioral health sector is preferred. | Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide --- Credentialing Manager We’re looking for a leader with significant experience in healthcare credentialing, compliance, and process improvement. The Credentialing Manager is a critical role responsible for ensuring the organization's audit readiness and adherence to all regulatory and contractual requirements related to delegated credentialing. This individual will develop and own the quantifiable Compliance Scorecard, manage payer audit cycles, and lead high-impact initiatives to improve overall RCM efficiency and compliance for our platform. Key Responsibilities Audit & NCQA Compliance Ownership Delegation Audit Management: Serve as the subject matter expert and primary liaison for all insurance payer audits related to delegated credentialing agreements NCQA Standard Implementation: Implement and maintain NCQA standards and requirements across all credentialing policies and procedures to uphold accreditation readiness and quality assurance Compliance Scorecard & KPIs: Design, implement, and maintain the Compliance Scorecard and KPIs for credentialing and RCM, demonstrating measurable improvement year-over-year Audit Preparedness: Ensure the organization is prepared for annual audits by developing a playbook and ensuring improvements based on any previous Corrective Action Plans (CAPs) Policy & Regulatory Monitoring: Work with Legal and Compliance to monitor changes in payer, state, and federal laws and rapidly update internal policies and Standard Operating Procedures (SOPs) accordingly RCM Integrity and Process Improvement RCM Compliance Leadership: Lead compliance efforts within the RCM division, focusing on the regulatory intersections between credentialing, enrollment, and claims processing Efficiency & Scalability: Identify and eliminate bottlenecks in the Credentialing and RCM workflows, specifically targeting root causes of claim denials and credentialing delays to improve the Clean Claim Rate Leadership & Cross-Functional Management Partner Oversight: Oversee the performance of any Credentials Verification Organization (CVO) partners and internal support partners to ensure their work meets NCQA and organizational quality standards Compliance Training: Ensure annual required trainings are completed for all RCM and Credentialing staff Committee Support: Facilitate and support the Credentialing Committee, ensuring committee decisions are documented and adhered to in alignment with all policies and procedures Execution-Oriented Mindset: Act as a hands-on individual contributor when necessary, diving into operational details, troubleshooting issues, and executing complex tasks to drive continuous improvement What you bring Robust Credentialing Leadership: 6+ years of progressive experience in healthcare credentialing, with a significant portion dedicated to managing delegated functions Delegated Credentialing Expertise: Deep, demonstrated experience supporting and managing delegated credentialing agreements, including familiarity with pre- and post-delegation audit requirements and payer submission processes NCQA Proficiency: Deep understanding and practical experience with NCQA standards and their application to both credentialing files and quality committee structure RCM Compliance & Behavioral Health Knowledge: Strong working knowledge of the Revenue Cycle Management process and the regulatory nuances specific to mental/behavioral health services (e.g., medical necessity documentation) Compliance Measurement: Proven experience establishing, monitoring, and reporting compliance KPIs and scorecards Project Management & Organization: Exceptional organizational and project management skills with a demonstrated ability to manage complex, detailed, and timeline-driven compliance projects independently Required Qualifications Proven ability to interpret complex regulatory language (NCQA, CMS, etc.) and translate it into operational workflows 6+ years of progressive experience in healthcare credentialing, with a focus on managing delegated functions Preferred Qualifications Professional Certification: CPCS (Certified Provider Credentialing Specialist) or CHPC (Certified in Healthcare Privacy and Compliance) Experience in the Mental Health/Behavioral Health sector, understanding specific parity requirements and documentation rules Experience working in a high-growth healthcare technology or start-up environment Benefits: We’re a remote-first company Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans 401K plan (ADP) Monthly therapy and wellness stipends Monthly co-working space membership stipend Monthly work-from-home stipend Financial wellness benefits through Northstar Pet discount program through United Pet Care Financial perks and rewards through BenefitHub EAP access through Aetna One-time home office stipend to set up your home office Comprehensive parental leave plans 12 paid holidays and 1 Alma Give Back Day Flexible PTO Salary Band: $110,000 - $130,000 All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.

Build and manage startup and VC partnerships, develop co-marketing initiatives, and support ecosystem engagement. | Experience in startup or VC ecosystem, strong relationship-building skills, and ability to manage multiple partnership programs. | Hi there! We’re Alma 👋 We’re on a mission to make immigration more accessible, transparent, and human through cutting-edge technology and thoughtful legal support. We’re backed by top-tier investors (Bling, Forerunner, Village Global, NFX, NEA, MVP, Conviction, and Silkroad innovation), and our team combines decades of experience across immigration law, product, operations, and high-growth startups. We’re hiring a Startups & VC Partnerships Lead to help build and scale Alma’s presence across the startup ecosystem. Someone who understands how founders think, knows how VC and accelerator platforms operate, and can turn relationships into impact through structured partnership programs, high-value touchpoints, and consistent founder support. You’ll own the entire startup + VC ecosystem motion end-to-end - sourcing partners, activating co-marketing, running founder events, driving referrals, among other things. You’ll work closely with our legal, product, and GTM teams to bring Alma’s expertise to founders at the exact moments they need it most. You’ll have extraordinary ownership and surface area. If you love building relationships, creating repeatable programs, and becoming the connective tissue between founders, VCs, and Alma - and you want to help us become the immigration partner of record across the startup world - we’d love to chat with you. What You’ll Do Build & Manage the Startup + VC Partnership Engine Source, pitch, and close ecosystem partners across VCs, accelerators, incubators, and community operators. Develop partner onboarding kits, referral workflows, and dashboards that make partnerships predictable and scalable. Drive Co-Marketing & Founder Activation Launch repeatable motions: joint webinars, AMAs, resource swaps, newsletters, and content drops. Run immigration education sessions and founder events with Alma’s legal team (office hours, panels, fireside chats). Expand Alma Across the Startup Stack Build portfolio-wide toolkits (content kits, onboarding decks, tactical email sequences) that partners can push to their founders. Ensure Alma shows up during key founder inflection points: hiring, fundraising, relocation, and scaling. Strengthen VC Platform Relationships & Portfolio Support Build deep, long-term relationships with platform teams and become their default immigration partner. Deliver scalable programming for portfolios and cohorts - immigration office hours, onboarding sessions, and founder workshops. Surface Ecosystem Insights for GTM, Sales & Product Track recurring founder questions, needs, friction points, and immigration timing patterns. Represent founder psychology internally and influence what Alma builds, communicates, and prioritizes. You Should Apply If You’re deeply plugged into the Bay Area startup ecosystem - former startup operator, VC associate, community builder, would be the best fit. You understand immigrant founder challenges and can speak with clarity, empathy, and precision. You’re energized by relationship-building across founders, VCs, accelerators, and community operators. You can represent Alma externally with an executive presence - on calls, on panels, in events, and with executives. You intuitively understand founder timing, psychology, urgency, and what makes partnerships valuable vs transactional. You’re rigorous in operations and move with the urgency of a seed-stage team. You track what matters - partner output, activation metrics, referrals - and refine programs based on traction. You Should NOT Apply If You think partnerships are “brand only” rather than revenue-driving GTM. You prefer partner “maintenance” over sourcing, pitching, and building new motions. You don’t enjoy networking and outbound work, structured follow-ups, or running pipeline. You want a narrow role - this is full-stack: sourcing → activation → events → referrals → insights. What It’s Like to Work at Alma We’re a small, mission-driven team reimagining immigration from the ground up. That means we value thoughtfulness, cross-functional collaboration, and building systems that scale with care. We move fast, work across disciplines, and are always learning from our clients and from each other. We're low-ego and genuinely care about creating better outcomes for immigrants and their families. Benefits & Perks Hyper-competitive base salary range based on experience 100% Health coverage + Vision + Dental 20 days PTO + 10 Federal Holidays $250 per month in wellness allowance A front-row seat to startup growth, with mentorship from legal, tech, and business leaders Opportunities to shape internal systems, lead on strategy, and build something new A Quick Note We know the “perfect” candidate doesn’t exist. If this role excites you but you don’t meet every qualification, we’d still love to hear from you. Immigration is complex. So are people. That’s what makes this work so meaningful.

Create, distribute, and optimize multi-channel content that clearly communicates complex ideas and builds Alma's brand voice. | 2-6 years content marketing or editorial experience, strong writing and editing skills, ability to collaborate and extract insights, and comfort with content distribution and experimentation. | Hi there! We’re Alma 👋 We’re on a mission to make immigration more accessible, transparent, and human through cutting-edge technology and thoughtful legal support. We’re backed by top-tier investors (Bling, Forerunner, Village Global, NFX, NEA, MVP, Conviction, and Silkroad innovation), and our team combines decades of experience across immigration law, product, operations, and high-growth startups. We’re hiring a full-stack Content Marketer to help shape how Alma tells its story to the world. Someone who treats writing as craft, cares deeply about clarity and narrative, and knows how to turn complex ideas into clean, memorable stories that resonate. You’ll own content strategy, creation, and distribution. You’ll partner closely with leaders across legal, product, and GTM - drawing out their expertise and transforming it into content that is sharp, strategic, and unmistakably Alma. You’ll have extraordinary ownership and creative surface area. If you enjoy building systems, experimenting relentlessly, and writing with precision - and you want to help define the voice of a fast-growing company that's redefining an archaic industry - we would love to chat with you. What You’ll Do 1. Create exceptional content end-to-end Turn customer stories and internal expertise into crisp, high-leverage content across formats (LinkedIn, X, newsletters, video scripts, guides, blog posts). Uphold Alma’s voice: smart, modern, transparent, precise, and unmistakably human Use AI as an accelerant - but final judgment, narrative quality, and editorial bar sit with you. Be comfortable producing light design/video edits (with access to creative freelancers when helpful). 2. Own multi-channel distribution Publish consistently across LinkedIn, X, Newsletter, YouTube, Reddit, etc., ensuring the right stories reach the right audiences with speed and precision Build the distribution playbook: hooks, formats, cadence, analytics, and repurposing systems. Track performance, analyze patterns, and refine what you produce based on what resonates. 3. Maintain editorial excellence & accuracy Ensure every piece of content is extremely useful or never created. Hold a high bar for clarity, structure, and narrative quality. Simplify and break down complex topics for different personas we serve (businesses and individuals) Partner with our marketing attorney to ensure legal accuracy where needed 4. Build scalable systems for Alma’s long-term content engine Create templates, playbooks, and processes that scale as marketing grows Set up content pipelines, repurposing systems, and workflows that reduce SME load Help shape Alma’s content strategy, experimentation roadmap, and creative direction You Should Apply If You have 2–6 years of experience in content marketing, editorial, or storytelling for a high-growth startup You treat writing and editing as a craft and can turn abstract expertise into crisp, engaging narratives You have a strong POV, think independently, and prioritize the highest-value content. You are collaborative, curious, and enjoy interviewing/extracting insights from others You can create basic assets, make simple video edits, and collaborate with creative freelancers. You hold a VERY high bar for quality, but can move quickly without hand-holding. You Should NOT Apply If You prefer a narrow writing-only role (this role owns writing and distribution and systems). You aren’t comfortable balancing speed with precision. You don’t enjoy interviewing SMEs or extracting insights from others. You want a large, structured team - we’re early, fast-moving, and collaborative. You’re not excited to experiment with new formats, tools, and distribution channels. What It’s Like to Work at Alma We’re a small, mission-driven team reimagining immigration from the ground up. That means we value thoughtfulness, cross-functional collaboration, and building systems that scale with care. We move fast, work across disciplines, and are always learning from our clients and from each other. We're low-ego and genuinely care about creating better outcomes for immigrants and their families. Benefits & Perks Hyper-competitive base salary range based on experience 100% Health coverage + Vision + Dental 20 days PTO + 10 Federal Holidays $250 per month in wellness allowance A front-row seat to startup growth, with mentorship from legal, tech, and business leaders Opportunities to shape internal systems, lead on strategy, and build something new A Quick Note We know the “perfect” candidate doesn’t exist. If this role excites you but you don’t meet every qualification, we’d still love to hear from you. Immigration is complex. So are people. That’s what makes this work so meaningful.

As a Senior Business Intelligence Associate, you will analyze, design, build, and grow reporting and insights to support Alma's mission. You will create accurate and impactful reporting that empowers stakeholders with data on demand. | Candidates should have 2-5 years of experience in data analytics and be fluent in SQL. Experience with BI tools and a curiosity for solving ambiguous problems using data is essential. | Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide --- As a Senior Business Intelligence Associate at Alma, you will help the BI team and Alma accomplish its mission of providing accessible and affordable mental health care. You will do this by analyzing, designing, building, and growing our reporting and insights. You will support the BI vision to become the go-to resource for reporting on Alma’s business data and will be responsible for creating reporting that is accurate, accessible, understandable, and impactful, supporting our strategy to consolidate reporting from manual, time-intensive work to more centralized and accessible sources that empower stakeholders with data on demand. You should thrive in the opportunity to provide data-driven solutions to challenging business questions, translating complex data, both quantitative and qualitative, from a variety of sources into actionable and impactful insights. The role will be highly cross-functional, working in a centralized Business Intelligence team and collaborating across teams to execute key projects. What you’ll do: Build and maintain interactive reports and dashboards and develop data models from multiple data sources Analyze historical data to create impactful insights and provide actionable recommendations to key priorities for stakeholders at all levels Develop a deep understanding of Alma’s business and data to empower more effective decisions. Be the expert on where to find data to solve business challenges in your domain. Proactively identify opportunities for increased efficiency in current processes Support and execute the BI team’s mission and strategy Act as a liaison for data between the business and Engineering to help advocate for and prioritize improvements in our data capabilities Who you are: You have 2-5 years of experience working in data analytics, preferably used to embracing change in a high-growth start up environment You are fluent in SQL, as you’ll need to use SQL daily and at an intermediate level to query data directly from our data warehouse. Ideal candidates will have experience in dbt or data modeling. You have experience working with a BI Tools (like Tableau, Looker,Lightdash or equivalent). You are starting to explore and leverage AI to accelerate your workflows. You are naturally curious and a self-starter who makes a habit of asking questions and solving ambiguous problems by analyzing and using data with great attention to detail You can communicate complex concepts to a variety of stakeholders Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.

The Senior Manager, Total Rewards will design, analyze, and implement Total Rewards programs to attract and retain talent. This role involves compensation management, analytics, and collaboration with benefits teams to create a compelling employee value proposition. | Candidates should have 7+ years of experience in compensation, with a strong analytical background and proficiency in Excel and Power BI. Familiarity with HRIS systems and benefits programs is also required. | Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide --- Senior Manager, Total Rewards The Senior Manager, Total Rewards will play a critical role in designing, analyzing, and implementing Alma’s Total Rewards programs to attract, retain, and motivate top talent. This role is deeply analytical, blending expertise in compensation with exposure to benefits, HRIS, and data-driven insights. The ideal candidate is innovative, highly proficient with analytics tools, and excited about leveraging emerging technologies, including AI, to shape the future of Total Rewards. What You’ll Do Compensation Design & Management Develop, maintain, and evolve compensation structures, pay bands, and incentive programs. Conduct competitive benchmarking using tools like Radford/Pave to ensure market alignment. Partner with HRBPs and business leaders to provide guidance on compensation decisions. Lead compensation program budgeting, accruals, forecasting, and cost modeling Analytics & Reporting Lead deep-dive analytics on utilization, compa-ratios, pay equity, and program effectiveness. Build dashboards and reporting in Excel, Power BI, or other visualization tools. Translate complex data into actionable insights for executive leadership. Partnership with Benefits Teams Work alongside benefits teams to understand how health, wellness, retirement, and other programs complement compensation. Articulate how compensation interacts with broader Total Rewards elements (benefits, recognition, well-being, time-off policies) to deliver a compelling EVP. Brings an integrated view — ensuring compensation recommendations are made in the context of the full rewards portfolio. HRIS & Process Automation Support HRIS integrations for compensation, performance, and rewards processes. Identify opportunities to streamline workflows through automation. Innovation & Thought Leadership Bring forward innovative ideas for Total Rewards design. Stay ahead of trends in AI, analytics, and compensation tech — able to energetically discuss and apply new tools and methodologies. Propose strategies that balance market competitiveness, equity, and fiscal responsibility. Equity/Stock Programs: Experience in administering equity compensation (eg. stock options, RSUs), has experience in plan design and benchmarking Compliance: Understanding of pay transparency regulations (e.g., California, New York) and EEO reporting requirements. Cross Functional Collaboration: Managing critical work streams while partnering with multiple stakeholders such as finance, legal, talent acquisition and business leaders. Required Qualifications 7+ years of experience in compensation, with at least 3 years in a senior analyst or program manager role. Proven ability to translate data into business insights. Expert proficiency in Microsoft Excel (modeling, pivot tables, advanced formulas). Familiarity with Power BI or other analytics platforms. Exposure to benefits and well-being programs, with the ability to connect compensation decisions to the broader employee value proposition. HRIS experience for administering compensation programs (ADP, Workday, or similar). Familiarity with market data platforms (e.g., Radford, Mercer,Towers) Experience designing and managing short- and long-term incentive plans, including commissions and equity plans Experience building trust with leaders through data-driven storytelling, clearly communicating complex strategies and insights to executives and employees. Demonstrated ability to build and manage job architecture and associated pay structures while balancing detail-oriented analysis with big-picture strategy. Brings a high affinity for innovation and AI, experimenting with new approaches at the intersection of HR, compensation, and technology to drive forward-looking solutions. Demonstrates strong cross-functional collaboration skills, working seamlessly with Finance, HRBPs, Talent Acquisition, and business leaders. Project Management Skills: Ability to manage multiple deliverables and deadlines in parallel. Desired Attributes Adaptability: Comfort navigating ambiguity and rapid change in high-growth environments. Skilled at negotiating priorities and balancing business needs with organizational policies and philosophy. Builds trust quickly and acts as a connector across teams to ensure alignment. Skilled at building storyboards and visual frameworks that connect numbers to business outcomes. Comfortable presenting insights in both formal (ELT presentations) and informal (manager coaching) settings. Preferred Requirements Experience managing and administering global compensation programs CCP Track record of building and maturing programs from the ground up (not just maintaining) Experience balancing internal equity vs. external competitiveness in fast-growth or dynamic markets Strong vendor management skills (brokers, survey providers, HRIS consultants) Benefits: We’re a remote-first company Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans 401K plan (ADP) Monthly therapy and wellness stipends Monthly co-working space membership stipend Monthly work-from-home stipend Financial wellness benefits through Northstar Pet discount program through United Pet Care Financial perks and rewards through BenefitHub EAP access through Aetna One-time home office stipend to set up your home office Comprehensive parental leave plans 12 paid holidays and 1 Alma Give Back Day Flexible PTO Salary Band: $144,200 - $205,800 All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.

Define the vision and direction of product marketing across the full product portfolio while leading and mentoring a high-performing product marketing team. Drive cross-functional alignment and measure impact using performance data to guide decisions and demonstrate Product Marketing’s contribution to business growth. | The ideal candidate has over 10 years of experience in product marketing, with a strong preference for backgrounds in healthcare or marketplace contexts. They should be strategic visionaries with a proven track record in managing multi-product portfolios and evolving pricing strategies. | Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide --- Senior Director, Product Marketing Alma is seeking a Senior Director of Product Marketing to join our passionate and outcomes-driven marketing team, reporting to the SVP of Marketing. In this role, you’ll own the go-to-market strategy across Alma’s full product portfolio, shaping the long-term vision for how we position, launch, and grow our offerings in the market. You will be a strategic leader who drives transformative change—balancing forward-looking market strategies with operational execution to achieve both immediate wins and sustained growth. Your influence will extend beyond marketing, shaping outcomes across product, sales, operations, and customer success, while inspiring a culture of excellence and high performance. You’ll lead and mentor a high-performing product marketing team, define the company’s market research priorities, evolve Alma’s product narratives, and design scalable content strategies that deepen our market penetration and reinforce our position as an indispensable partner for mental health providers. If you thrive at the intersection of strategy, storytelling, and market impact—and are ready to shape the future of mental healthcare—this role is for you. What you’ll do: Define the vision and direction of product marketing across the full product portfolio, ensuring alignment with long-term growth objectives, market expansion goals, and company strategy. Lead, mentor, and scale the product marketing team, fostering a culture of impact, accountability, and continuous improvement. Help scale a high-performing product marketing function — including overseeing a dedicated product marketing researcher to ensure insights and programs directly inform innovation, product roadmaps, and strategic planning. Be accountable for the company’s market research strategy—supporting the development of frameworks and programs that ensure insights consistently inform innovation, product roadmaps, and strategic planning. Drive cross-functional alignment with leaders across Marketing, Product, Sales, Operations, and CX to champion GTM excellence and create a seamless, best-in-class customer experience. Measure and optimize impact using performance data and financial insights to guide decisions, allocate resources effectively, and demonstrate Product Marketing’s contribution to business growth. Anticipate and mitigate risks, adapting strategies in response to shifting market conditions, competitive pressures, and emerging opportunities. Own and lead high-impact strategic initiatives that align with key company objectives, leveraging Product Marketing’s unique position to drive cross-functional success. Who you are: You are a seasoned product marketing leader with 108+ years in product marketing and 64+ years in a leadership role. Experience in healthcare, membership-based businesses, or marketplace contexts is preferred but not required. You have experience in Product Led Growth (PLG) businesses and/or transitioning business and teams from Sales Led Growth (SLG) to PLG, managing multi-product portfolios, and evolving pricing and packaging strategies. You are a strategic visionary and operational executor—defining multi-year strategies while ensuring tactical excellence and measurable outcomes. You are an exceptional storyteller and cross-functional influencer, distilling complex ideas into compelling narratives that inspire and align teams. You are a data-driven decision-maker who leverages market insights, performance metrics, and financial data to guide strategy and prove ROI. You have experience developing and implementing AI-driven strategies to enhance go-to-market approaches, content creation, and customer insights. You are a builder of teams and culture, known for developing talent, fostering resilience, and scaling high-impact marketing organizations. You are highly accountable and growth-minded, embracing change with resilience, adapting quickly in a fast-paced environment, and continuously seeking ways to improve yourself, your team, and business outcomes. Benefits: We’re a remote-first company Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans 401K plan (ADP) Monthly therapy and wellness stipends Monthly co-working space membership stipend Monthly work-from-home stipend Financial wellness benefits through Northstar Pet discount program through United Pet Care Financial perks and rewards through BenefitHub EAP access through Aetna One-time home office stipend to set up your home office Comprehensive parental leave plans 12 paid holidays and 1 Alma Give Back Day Flexible PTO Salary Band: $200,000 - $250,000 All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.

The Immigration Coordinator will support the legal team in preparing immigration cases through administrative and operational tasks. This includes printing, assembling, and shipping case materials, as well as maintaining case files for accuracy and completeness. | Candidates should possess strong organizational skills and a keen eye for detail, with a willingness to learn about immigration law. The role requires comfort with detail-heavy tasks and the ability to manage multiple priorities in a fast-paced environment. | Hi there! We’re Alma 👋 We’re on a mission to make immigration more accessible, transparent, and human through cutting-edge technology and thoughtful legal support. Alma is backed by top-tier investors like Village Global, NFX, and Conviction, and we’re founded by a diverse team of Harvard Law, HBS, and UCLA grads with experience at Cooley, McKinsey, EY, and Uber. We’re looking for an organized and detail-oriented Immigration Coordinator to join our fast-growing legal team. This is an onsite role based in our Palo Alto, California office, supporting our legal team with case preparation and operational tasks. If you’re meticulous, thrive on keeping things running smoothly, and are excited to learn about immigration law from the ground up, we’d love to hear from you. What You’ll Do In this role, you’ll work behind the scenes to support our legal team in preparing immigration cases. Your day-to-day will focus on administrative and operational tasks that are critical to ensuring accuracy and efficiency in our casework. Over time, there’s room to grow into a paralegal role and take on more complex case preparation. Here’s what you can expect to spend your time on: Printing, assembling, and shipping case materials with exceptional attention to detail. Performing data entry and maintaining case files to ensure accuracy and completeness. Reviewing case packets for errors or missing information. Supporting internal knowledge management and document organization. Assisting with other administrative tasks to keep our legal operations running smoothly. You Should Apply If: You have strong organizational skills and a sharp eye for detail. You are comfortable working on detail-heavy tasks where accuracy is critical. You’re eager to learn about immigration law and grow into a paralegal role over time. You are comfortable juggling multiple tasks and shifting priorities in a fast-paced environment. You enjoy contributing to operational efficiency and improving team processes. You are available to work onsite at our Palo Alto, California office and can reliably handle tasks requiring a physical presence. You Should NOT Apply If: You’re looking for a traditional law firm environment with strict roles, long memos, and well-worn routines - we’re startup-minded and always evolving. You’re not comfortable working in ambiguity - immigration law can be gray, and we often navigate unclear paths with strategic thinking and collaboration. You’d rather focus solely on execution with direction than thinking through how to improve the systems and processes behind the work - iteration is core to how we grow. What It’s Like To Work At Alma We’re a team of curious, mission-driven people who believe that fixing immigration is both a legal and technological challenge. That means we value clear communication, collaborative problem-solving, and continuous feedback—across roles and across borders. We’re startup-minded, mission-driven, and deeply committed to doing meaningful work that impacts real people’s lives. Benefits & Perks Competitive salary Health insurance reimbursement A front-row seat to startup growth, with mentorship from legal, tech, and business leaders Opportunity to learn immigration law and grow into a paralegal role Collaborative, low-ego team that genuinely cares about the mission and each other A Quick Note We know the “perfect” candidate doesn’t exist. If this role excites you but you don’t meet 100% of the criteria, we’d still love to hear from you. Immigration is complex. We are too. That’s what makes the work so impactful.

Manage state reporting data compliance and lead a small team to ensure accurate K-12 compliance reporting and process improvements. | Experience leading small teams, deep expertise in K-12 state and federal compliance reporting, familiarity with SIS platforms, and strong organizational and communication skills. | Alma is a K-12 Student Information System that empowers educators to work more effectively through time savings, data insights, and community connection between home and school. We are looking for a State Reporting and Compliance Manager who is energized by a mission-driven environment, isn’t afraid to get into the weeds, has a continuous improvement mindset, and can make complex processes feel simple. The ideal candidate will have familiarity with K-12 data structures and data exchange, particularly in the context of state compliance reporting. Responsibilities STATE REPORTING DATA COMPLIANCE (~75% of role today; 50% long-term) • Interpret state documentation to align compliance requirements with SIS data and identify new data collection needs. • Engage with state education agencies to clarify requirements and ensure accurate implementation. • Maintain detailed state-specific data dictionaries, including data types, validation rules, calculations, and error codes. • Data architecture: identify opportunities for cross-state data structure reuse to enhance Alma’s core model. • Create clear, user-friendly documentation and error messaging for Local Education Agencies (LEAs). • Lead end-to-end reporting cycles: gather requirements, support builds, test, release, and train LEAs. • Collaborate across Alma teams (Product, Engineering, Customer Success, Sales) and with school/district contacts to provide compliance guidance. • Host support office hours, respond to support inquiries, and troubleshoot data/reporting issues directly. TEAM MANAGER AND LEAD (~25% of role today; 50% long-term) • Hire, train, and manage a small, effective team • Develop and refine scalable processes and tools (including AI-assisted workflows) to streamline reporting operations. • Coach and train analysts on organizing findings, managing priorities, and meeting deadlines. • Identify system and communication improvements to boost data quality and team efficiency. • Lead knowledge management: author SOPs for internal and external users on data structure and compliance protocols. • Drive alignment on timelines, progress, and reporting deadlines across internal and external stakeholders. Qualities / Experiences We Are Looking For Note: We know from experience and past hires that the best person for this role will likely not check every single box listed here. We encourage you to apply, even if you don't believe you meet all of the qualifications described. • Proven experience leading small teams. • Deep expertise in state and federal K–12 compliance reporting (especially for: CA/CALPADS, PA/PIMS, IL/ISBE, OH/EMIS, IN/DEX, NH/iNHDEX, CO/Colorado Data Pipeline, CRDC). • Strong organizational and multitasking skills in fast-paced environments. • Excellent communication skills with the ability to explain complex requirements clearly and collaboratively. • Familiarity with SIS platforms and common data query methods. • Facility with spreadsheets and word processing software such MS Excel and Word or Google Sheets and Docs Bonus Qualifications • Experience using AI tools (especially Retrieval-Augmented Generation) for document/data analysis. • Familiarity with standards like Ed-Fi, SIF, and OneRoster. • Prior experience as a district or state-level education data administrator. • Experience with APIs, JSON, ETL processes, and tools like Postman. Who We Are: Alma is a cloud-based student information system (SIS) that serves K-12 administrators, teachers, parents, and students. Our Product team is small and mission-driven. We serve schools and districts across the US and internationally, and aim to improve education by empowering the greatest learning resource that students have at school: educators. As individuals, we take ownership over our roles and responsibilities. As a team, our solutions have both an educational & societal impact, and we take that very seriously. We are nimble, fast-paced, evolving, and determined to make a difference. The students, parents, and educators Alma serves come from every walk of life: they attend public, private, and charter schools in cities, suburbs, and rural areas. Our users include English language learners, people with disabilities, gender minorities, families experiencing housing instability, and students who will be the first in their family to go to college. It is fundamental to Alma’s mission that we continue to build a team with a diversity of lived experiences and perspectives, so that we can better anticipate and serve the needs of all students. To that end, we hire for culture add over culture fit, and strive to create an environment where all team members’ voices are heard and welcomed. We are committed to maintaining a workplace where people can be themselves each day. All Alma team members receive health benefits, a retirement account, significant paid time off and paid holidays, and a competitive base salary. A Note to Applicants: Alma Technologies is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. Salary Salary range is $75,000-$110,000.