Alfa Dental Support, Inc.

Lead daily office operations, manage team performance, and ensure patient experience excellence. | Requires minimum 2 years office management or supervisory experience, preferably in dental or healthcare settings, with leadership and financial skills. | Who We Are At Diamond Braces, we improve lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with exceptional service—the “AAA Experience.” We operate with a “No Smile Left Behind” philosophy and hold ourselves to high standards of accountability, professionalism, and operational excellence. We are a fast-growing orthodontic organization offering structured career paths, leadership development, and long-term advancement opportunities for individuals who are serious about growth. The Role We are seeking a strong, disciplined, and results-driven Dental Assistant Office Manager to lead daily operations, drive team performance, and ensure an outstanding patient experience. This is not a clerical role. This is a leadership position responsible for: • Operational execution • Team accountability • Patient flow management • Financial performance • Compliance standards The ideal candidate operates the office as if it were their own business. Key ResponsibilitiesLeadership & Team Management • Lead, coach, and hold staff accountable to performance standards • Conduct structured team meetings and performance reviews • Foster a professional, organized, and disciplined work environment • Address performance issues promptly and document corrective action Recruitment & Staff Development • Participate in interviewing and hiring decisions • Onboard and train new team members • Develop future leaders within the office Operational Oversight • Manage scheduling, patient flow, and daily productivity • Ensure the office operates efficiently during high-volume hours • Monitor workflow and eliminate inefficiencies Financial & Administrative Management • Oversee payroll hours, supply costs, and expense controls • Monitor production and performance metrics • Support billing processes and ensure financial accountability Compliance & Risk Management • Ensure compliance with healthcare regulations and company policies • Maintain accurate and secure patient records • Enforce professional and ethical standards Patient Experience • Resolve escalated patient concerns • Maintain a high level of customer service • Ensure the “AAA Experience” is consistently delivered Qualifications Required: • Minimum 2 years of office management or supervisory experience • Experience in a dental or healthcare setting preferred • Strong leadership presence and communication skills • Ability to manage multiple priorities in a fast-paced environment • Comfort with financial metrics and performance tracking • Professional demeanor and organizational discipline Preferred: • Experience managing teams of 5+ employees • Familiarity with dental practice management software • Experience in orthodontics Work Schedule •Weekdays, some Saturdays • In-person role • Local travel between offices may be required Compensation & Benefits • Salary starting from $65,000 (final offer based on experience and qualifications) • Performance-based bonus opportunities • Health, dental, and vision insurance • 401(k) with company match • Paid time off and holidays • Discounted orthodontic care for you and your family • Loan assistance for dental assistant school and continuing education • Professional growth and leadership development opportunities Equal Opportunity Employer Diamond Braces is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Applicants have rights under Federal Employment Laws. For more information, please review the Department of Labor’s “Know Your Rights” notice. Skills: Administrative Management, Administrative Skills, Billing, Coaching, Communication Skills, Corporate Policies, Corrective Action, Cost Control, Customer Support/Service, Dental Insurance, Financial Administration, Financial Metrics, Healthcare, Leadership, Maintain Compliance, Medical Records, Multitasking, Office Management, Operations, Organizational Skills, Orthodontics, People Management, Performance Analysis, Performance Metrics, Performance Reviews, Philosophy, Practice Management Software, Problem Solving Skills, Production Control, Regulatory Compliance, Risk Management, Schedule Development, Service Delivery, Team Lead/Manager, Vision Plan undefined: Alfa Dental Support, Inc.

Lead and manage the dental office team, control scheduling and patient flow, and ensure efficient operations. | Requires management or leadership experience, ability to hold staff accountable, and operate in a fast-paced environment. | Dental Office Manager $65K+ Base + Bonus Staring Stable Career Growth Opportunity Tired of Unstable Offices? If you’re dealing with: - Constant staff turnover - Disorganized leadership - No clear systems - No growth path This role is different. Why Join Diamond Braces We are a fast-growing orthodontic organization with structured systems, strong leadership, and real career growth. - Stable, full-time position - Clear advancement path (Office Manager → Regional Leadership) - Performance-based bonus - Full benefits (medical, dental, vision, 401k) - Paid time off + holidays - Discounted orthodontic care for your family - Ongoing training and development What You Will Do You will run the office like a business: - Lead and manage the team - Control the daily schedule and patient flow - Drive productivity and performance - Hold staff accountable - Manage payroll hours and office expenses - Resolve patient issues - Ensure smooth, efficient operations Who This Role Is For - You have management or leadership experience - You are comfortable holding people accountable - You can operate in a fast-paced environment - You focus on results, not excuses - You want stability and long-term growth Dental experience is preferred, not required. Schedule - Full-time, in-person - Some Saturdays required - Occasional travel between nearby offices Compensation - Starting at $65,000+ (based on experience) - Bonus based on performance Apply If You Want - Stability - Structure - Growth - Leadership opportunity Diamond Braces is an Equal Opportunity Employer. Skills: Leadership, Office Management, Operations Management, Orthodontics, Payroll Management, Problem Solving Skills, Team Lead/Manager, Training/Teaching undefined: Alfa Dental Support, Inc.