Aimbridge Hospitality

Provide excellent guest service by managing check-ins, reservations, and guest requests efficiently. | High school diploma or equivalent with experience in hospitality or customer service preferred. | Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine. Key Skills/Responsibilities • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable. • Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly. • Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings. • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork. Education & Experience • High school diploma or equivalent; experience in a hotel or related field preferred. • Familiarity with hotel management software and Microsoft Office suite. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: • Now offering Daily Pay! Ask your Recruiter for more details • Medical, Dental, and Vision Coverage • Short-Term and Long-Term Disability Income • Term Life and AD&D Insurance • Paid Time Off • Employee Assistance Program • 401k Retirement Plan Property Information Located off Interstate 84, just a 15-minute drive from Hartford city center, units at the Hartford Manchester feature full kitchenettes. Guests have access to a seasonal outdoor pool and hot tub. Free WiFi is available throughout the hotel. All air-conditioned rooms at the Residence Inn Manchester have separate living areas and come furnished with a dining area and work desk. The kitchen has a refrigerator, microwave and coffee-making facilities. Residence Inn Hartford Manchester features a sports facility complete with tennis court and a well-equipped gym.

Supervise hotel departments, assist in achieving profitability, manage hiring and training, and ensure guest satisfaction. | 5+ years hotel Rooms or F&B experience or related education with supervisory experience and relevant certifications. | Join Our Team as an Assistant General Manager! About Us As our Assistant General Manager, you will be a key player in ensuring guest satisfaction and the efficient operation of our hotel. In the absence of the General Manager, you'll supervise various departments and focus on achieving hotel profitability through revenue generation, cost control, and the development of associates. Our ideal candidate is a natural leader with excellent problem-solving and communication skills, committed to maintaining high standards and supporting hotel operations. Join our team and be part of creating unforgettable experiences for our guests! This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly. KEY SKILLS/RESPONSIBILITIES • Leadership Skills: Supervise operating departments and assist in achieving hotel profitability through effective management and support of the General Manager. • Problem-Solving Ability: Anticipate and address workplace issues proactively to ensure smooth and efficient operations. • Hiring & Training: Assist the General Manager in overseeing the recruitment, hiring, and training of Guest Services staff, ensuring ongoing training across all departments in service standards. This role will support the development of both managerial and hourly employees through corporate-approved programs, fostering empowerment and growth. • Communication Skills: Listen to, understand, and resolve concerns from co-workers and guests, maintaining clear and open communication. • Financial Acumen: Work with and understand financial information and data, performing basic arithmetic functions to support hotel operations. • Technical Proficiency: Utilize Windows Operating Systems for effective management and reporting. • Organizational Skills: Maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations. • Customer Service Orientation: Approach all interactions with guests and employees in an attentive, friendly, and service-oriented manner, ensuring high levels of satisfaction. EDUCATION & EXPERIENCE • At least 5 years of progressive experience in Rooms or F&B department in a hotel, or a 4-year college degree with 2 to 3 years of related experience, or a 2-year college degree with 3 to 4 years of related experience • Previous supervisory experience required. • Must be effective in handling stressful, high-pressure situations while maintaining composure and objectivity. • Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: • Now offering Daily Pay! Ask your Recruiter for more details • Medical, Dental, and Vision Coverage • Short-Term and Long-Term Disability Income • Term Life and AD&D Insurance • Paid Time Off • Employee Assistance Program • 401k Retirement Plan PROPERTY INFORMATION: Application deadline for Colorado positions:

Maintain and support HRIS data integrity, provide user support, collaborate with HR teams, and prepare training materials. | Bachelor's degree, 2-4 years HRIS experience, ability to handle moderately complex issues, and collaborate with team members. | The HRIS Support Specialist maintains and organizes human resources information within the Human Resources Information System (HRIS). This role is primarily responsible for supporting Aimbridge Hospitality's HR systems. This includes providing a high level of customer service, troubleshooting/escalating all inquiries on processes and function, and collaborating with peers or other HR Departments to maintain integrity of HR Systems. QUALIFICATIONS: • Typically requires a bachelor's degree and 2 to 4 years of experience. • Performs work under general supervision. Handles moderately complex issues and problems, and refers more complex issues to higher-level staff. • Possesses solid working knowledge of subject matter. • Collaborates with other members of the team on projects. • May provide leadership, coaching, and/or mentoring to a subordinate group. JOB RESPONSIBILITIES: • Maintains the HRIS in support of the organizations data management and reporting needs. • Ensures accuracy and integrity of organizational data within the HRIS. • Gains general understanding of all functions supported by the team. • Handles routine HRIS inquiries to ensure a high level of service and responsive, knowledgeable support for associates and managers. • Serves as primary contact regarding HRIS-related matters and collaborates effectively with other departments. • Follows established procedures for updating, validating, and correcting employee records or other related HR data. • Consults with senior analyst and management to improve the efficiency of HRIS processes. • Prepares end-user documentation or training materials as needed. PROPERTY INFORMATION: At Aimbridge, hospitality is at the heart of everything we do. As the world's leading global hospitality management company, we are dedicated to being the most trusted hotel operator and employer in the industry. With a portfolio of over 80 respected hotel brands and a commitment to creating exceptional guest experiences, we focus on strong relationships with our partners and creating a strong culture for our team members. Join us in setting the new standard for hospitality excellence, where trust is the foundation of our success story. Application deadline for Colorado positions: