Acosta Group

Provide leadership and counsel to HRBPs and field operations on HR policies, employee relations, compliance, and training. | Requires 9+ years HR generalist management experience, knowledge of federal/state HR regulations, and strong communication and leadership skills. | Description The incumbent oversees Human Resources function for the region. The Sr. HR Business Partners, provides leadership, guidance, and counsel to the company’s field operations on company policies involving associate relations, compliance issues such as EEO, RIF’s, office closures, safety, health, and worker’s compensation matters. Coordinates, develops, and administers policies and procedures. Responsibilities • Manage and provide leadership to HRBPs. • Oversee employment process and benefits administration for region. Escalate issues or problems as needed. • Assist managers in counselling and disciplining employees and provide guidance on the process and documentation of the same. • Coordinate, analyze and provide information on any legal issues. Handle all legal federal or state claims under direction of Corporate Legal Counsel. • Assist in training and development of regional management and staff. Coordinate training initiatives with Director, Associate Leadership and Development. • Coordinate all Human Resources activities involved in company acquisitions. Conduct due diligence and analysis and coordinate orientation and training in order to bring new employees onto payroll system. • Recommend changes and/or new policies and procedures as needed. Assist managers in following policies and procedures. • Participate in unemployment hearings as needed. • Coordinate, monitor and review Performance Agreement procedures. • Meeting the physical requirements – listed below • Other duties as assigned Qualifications Education: • High School Diploma/GED • Bachelor’s Degree • Bachelor’s Degree in Human Resources Management or related field preferred. Work Experience: • Minimum 9+ years of experience in Human Resources Generalist management. • SHRP designation preferred. Knowledge, Skill and Abilities: • Must be able to effectively communicate with others. Must be able to speak, hear, and sit most of the day. • Knowledge of federal and state regulations relating to Human Resources: i.e. Civil Rights Act/Title VII, ADA, FMLA, OSHA, Worker’s Compensation and Equal Pay Act. • Ability to develop procedures manuals, employee handbooks and company policies and procedures. • Must be computer literate and have experience working with word processing, spreadsheet and graphical software. • Must have excellent interpersonal organization, communication and negotiation skills. Must be a good listener and be able to develop the trust of the HR team and employee at large. Some travel required. Physical: • Seeing • Ability to Travel \#DiscoverYourPath About Us Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement. Ready for a career path that’s as unique as you? Discover your path at Acosta Group! Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. \#DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer Job Category: Administration Position Type: Full time Business Unit: Corporate Salary Range: $94,380.00 - $117,920.00 Company: Premium Retail Services, LLC Req ID: 24257

Lead and deliver HR projects from initiation through closeout, coordinating resources and managing risks to ensure timely delivery. | Requires 5+ years project management experience, 3+ years HR experience, strong communication, and ability to influence cross-functional teams. | The Human Resource Project Manager leads and delivers human resources projects from initiation through closeout. This role partners with HR and business stakeholders to define scope and success criteria, build and maintain project plans, coordinate cross-functional resources, manage risks and change, and ensure projects are delivered on time and within agreed scope and quality standards. • Partner with sponsors and stakeholders to define project scope, objectives, deliverables, and success criteria. • Develop integrated project plans (work breakdown structure, schedule, milestones, resource plan, communications plan) for small to medium initiatives. • Facilitate project governance, including status reporting, decision tracking, and escalation of issues and risks. • Coordinate and lead project meetings; document actions, owners, and due dates. • Identify, secure, and coordinate project resources (employees and/or contractors) in partnership with functional leaders. • Manage project dependencies and critical path; proactively address schedule or scope impacts. • Monitor progress against plan; maintain RAID logs (risks, assumptions, issues, decisions) and mitigation plans. • Manage change control, including scope changes and “scope creep,” and communicate impacts to stakeholders. • Oversee cutover and post-implementation stabilization (hypercare) to ensure successful adoption and handoff. • Drive quality throughout the project lifecycle, including deliverable reviews and acceptance. • Conduct lessons learned and ensure proper project closeout and documentation. • High school diploma or equivalent required. • 5+ years of experience managing projects end-to-end, including planning, execution, control, and closeout. • 3+ years of human resources experience (e.g., HR operations, talent, HRIS, total rewards, or employee relations). • Demonstrated ability to influence without authority, build alignment, and drive accountability across cross-functional teams. • Strong communication skills, including facilitation, executive-ready status updates, and documentation. • Proficiency with common productivity and project tracking tools (e.g., MS Office and project planning/tracking platforms). Preferred • Project management certification (e.g., PMP, CAPM, or equivalent). • Experience supporting HR transformations, HRIS implementations, or process redesign. • Experience supporting mergers and acquisitions (M&A) integration. Knowledge, Skills, and Abilities • Ability to manage multiple priorities and shifting deadlines using structured problem-solving and sound judgment. • Strong organizational skills with attention to detail and follow-through. • Ability to facilitate working sessions, resolve conflicts, and drive decisions to closure. • Comfort working with ambiguity and translating business needs into clear project deliverables. • Working knowledge of common HR processes and data sensitivity/confidentiality expectations. Physical Requirements • Ability to sit for extended periods while working at a computer. • Ability to communicate effectively (hearing/listening and speaking) in meetings and via phone/video. • Visual acuity sufficient to read documents and view a computer screen. • Ability to travel as business needs require. #DiscoverYourPath

Manage all leave of absence, return to work, and accommodation requests ensuring compliance with regulations and company standards. | Requires 2 years disability management or FMLA experience, associate degree or equivalent, and human resources experience preferred. | Description The LOA Administrator, will manage all LOA, Return to Work and Accommodation requests, including FML, PLOA, MLOA, STD, LTD, and ADA LOAs; to make determinations based on state and federal regulations; and to ensure that on-going claim management is within company service standards and industry best practices. The LOA Admin is a Hybrid work arrangement, requiring weekly (3 Office days / 2 Remote days), from an Acosta Group hub in Dallas, TX; St. Louis, MO; Rogers, AR; or any Acosta office in CST / EST locations. Responsibilities • Review PLOA and ADA claims to determine eligibility, certification in compliance with state and federal regulations, review medical documentation to determine validity of clinical information, and to determine medical necessity. • Ensures coordination of efforts at each stage in the LOA process including the Return to Work process and Accommodation requests. • Identifies action plan; manage Return to Work process; and makes timely case decisions. Communicates decisions and on-going expectations with claimants and supervisor. • Main contact for disability and ADA carriers, as well as physicians, associates, supervisors and HRBPs. Educate and train the field on LOA process to ensure compliance. • Tracks and codes documentation in accordance with internal workflow processes.Stays abreast of related regulatory policies. Qualifications • Associate’s degree in relevant field of study (or three years of relevant work experience). • Two (2) years disability management and/or FMLA administration experience required. • CCM, RN or BSN certification with combination of Case Management experience preferred. • Human Resources experience and ADA knowledge preferred. Knowledge, Skills and Abilities: • Strong knowledge of leave of absence. • Critical Thinking. • Self-Starter. • Ability to identify basic problems, analyze information and draw valid conclusions/resolution. • Strong written and verbal communication skills. • Multi-task and manage multiple projects. • Work independently in a fast-paced environment with changing priorities. • Demonstrated ability to deal with confidential information. • Problem solving, time management and priority setting skills. • Strong computer skills. • Strong computer and customer service skills. \#DiscoverYourPath About Us Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement. Ready for a career path that’s as unique as you? Discover your path at Acosta Group! Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. \#DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer Job Category: Administration Position Type: Full time Business Unit: Corporate Salary Range: $60,000.00 - $70,000.00 Company: Acosta Services, Inc Req ID: 26538 Employer Description: US\ACOSTA\GRP\EMP\DESC

Lead and develop a business analytics/category management team to deliver insights and drive client results. | Requires 6-10 years related experience with at least 2 years management, strong retail and CPG knowledge, and advanced leadership and analytical skills. | DESCRIPTION This position is open to #Hybrid, in the office 3 days a week . You will provide leadership and development to your business analytics/category management team to deliver best-in-class category, customer, and shopper insights focused on achieving objectives for our clients and customers. You will work closely with your manager and sales partners to drive results through advanced analytics and actionable recommendations. RESPONSIBILITIES • Provide leadership and support for your team by leveraging business processes to ensure the efficient operation of the organization, while providing deliverables that support positive results for our client(s) and customer(s). • Recruit, train, supervise, evaluate, and develop your associates to increase their knowledge, skills, and output quality while generating excitement for tools that facilitate everyday business management and opportunity analysis across the team(s) to support client(s) and/or customer(s) objectives. • Foster associate engagement with regular team meetings to drive connectivity, discuss responsibilities, and encourage best practice sharing. • Support and champion key organizational initiatives. • Participate in task forces and other miscellaneous projects as requested by the leadership team. • Manage revenue goals , identify new business opportunities, and close gaps. QUALIFICATIONS Education Requirements: • Bachelors Degree • Category Management certification, preferred Work Experience Requirements: • 6 to 10 years of related work experience • At least 2 years of Supervisor/Management experience Knowledge, Skills, and Abilities Requirements: • Possess a solid working knowledge of the Retail & CPG industries, with a strength in the area responsible for managing data sources like Retailer POS, NielsenIQ, IRI/Circana , consumer insights tools, and concepts. • Lead , coach, and practice solid project management and accountability skills, leading others in the optimal direction and execution against analytical deliverables . • Lead others in the execution of projects and initiatives , clearly communicating goals/expectations, assigning tasks, and setting effective measures of results. • Advanced skills in cross-functional teamwork, communication, presentation/storytelling , plan preparation, and delivering effective solutions. • Break down larger problems into smaller components and potential resolutions . • Customize and adapt communication and discussion to appeal to the specific interests, needs, and levels of the audience. • Build and maintain effective relationships with stakeholders , gaining trust and respect, leading to optimal execution of results. • Prioritize initiatives and resources based on the strategic priorities of the organization. • Clearly define and communicate roles and responsibilities to others. • Build strategic objectives with senior leadership, identifying areas of growth. #DiscoverYourPath ABOUT US Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer Job Category: Marketing Position Type: Full time Business Unit: Sales Salary Range: $102,900.00 - $120,000.00 Company: Acosta Employee Holdco LLC Req ID: 24924 Employer Description: ACOSTA_EMP_DESC

Lead HR compliance and employee relations programs including investigations, policy development, training, and risk mitigation across US and Canada. | 10+ years HR and employee relations experience, HR certification preferred, knowledge of labor laws and HRIS systems, strong communication and conflict resolution skills. | Description The HR Compliance Program Manager - Employee Relations, is a pivotal role focused on safeguarding Acosta Group’s integrity by ensuring adherence with relevant labor laws and regulations throughout the U.S. and Canada and supporting a workplace culture where employees are treated fairly and consistently. Through a proactive and holistic approach, this role will build and maintain a comprehensive view of the HR compliance and employee relations landscape related to investigations, grievances, corrective action, training and development, and separation processes. Responsibilities • Employee Relations Matters: Develop and implement an integrated approach to mitigate employee relations risks by analyzing data, developing policies and processes, building awareness, delivering training, and measuring impacts. Direct, guide and support other investigators and HR partners with employee relations investigations, and review outcomes and findings of cases to ensure appropriate recommendations are proposed. • Critical Investigations: Strengthen the employer-employee relationship in a fair and equitable manner by leading the identification and resolution of critical workplace issues, mitigating risk by ensuring compliance with laws, policies and processes, and resolving disputes between employees and management by delivering a fair investigation process. • Program Management: Demonstrate strong program management skills to develop, implement, and oversee compliance programs related to employment practices. Develop and present business cases, ensure accurate documentation of compliance processes, identify service level agreements (SLAs), measure key performance indicators (KPIs), and lead continuous improvement activities. • Change Management: Build management and HR community awareness of the employee relations and HR compliance environment and associated company exposure, while offering support with a comprehensive risk management approach. Facilitate change management efforts related to compliance programs, ensuring alignment with the audience, organizational objectives, and legal requirements. • Performance Management: Oversee processes related to coaching and corrective action, ensuring fair and consistent application across the organization, and alignment with Acosta Group’s Ways of Working. • Positive Employee Relations: Foster a culture of positive employee relations by proactively addressing potential issues, promoting a collaborative workplace through transparent and honest communications, and dealing with issues in the most appropriate way when they arise. Troubleshoot hot spots and analyze outcomes of investigations and grievances to determine root cause and assist HR and the business with addressing drivers and limiting risk. • Separation: Oversee termination processes, including severance and exit procedures, and facilitate compliance with various laws and regulations, including WARN and OWBPA. Advisor for processes related to separation notices, unemployment, and employment and wage verifications. • Compliance Training: Develop and deliver training programs for new hires, current employees, and managers focused on compliance policies and procedures. • Measure & Audit: Monitor SLAs and KPIs to ensure timely and effective compliance processes. Report on key metrics to drive continuous improvements and foster an engaging employee experience. Conduct regular audits to ensure compliance with policy and legislation and identify opportunities to improve process discipline, and devise action plans for execution. • Policy Development: Develop and revise HR policies that support compliance, align with Company standards, and support HR topics at the operational business level. Create content to support HR Business Partners and leaders with interpreting and managing within the guardrails of policies and the law. • Personnel Files: In partnership with HR Services and technical teams, ensure the proper maintenance, access, and confidentiality of personnel files in compliance with legal requirements. • Continuous Improvement: Develop and improve employment practices processes and programs to support a culture of compliance, continuous improvement, and scalability for future growth. • Prepare and file compliance reports as required. • Participate in projects and committees related to HR compliance processes to ensure consistency and compliance across business units. • Maintain knowledge of changes to employment legislation and recommend changes to support compliance and business needs. • Duties and responsibilities may change to support business needs, and this job description may be updated at the Company’s sole discretion. • Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Qualifications Work Experience Required: • Bachelor's Degree in Labor Law, Human Resources, Employee Relations, Business, or related field or equivalent work experience. • Ten (10) years of work-related human resources and employee relations experience with multistate experience required; international experience preferred • Professional Human Resources certification (PHR) or applicable HR accreditation strongly preferred • Experience supporting HR compliance with a large nonexempt population in retail, sales, or marketing environments a plus • Proven track record of leading complex employee relations investigations and ensuring HR compliance in similar sized, rapidly growing organizations • Demonstrated experience in managing HR projects and programs with a track record of effectively leading through influence, collaboration, and deep HR expertise • Knowledge of applicable local, state/province, and federal/national laws and regulations related to employment • Familiarity with key government agencies in HR compliance and employee relations domains, with the ability to educate internal teams on relevancy and make applicable recommendations (FMLA, ADAA, OFCCP, DOL, EEOC, etc.) • Strong technical aptitude, including experience with HRIS and case management systems data and reporting required; experience with Oracle HCM and ServiceNow preferred • Ability to communicate effectively with all levels of the organization, including facilitating training on employee relations and compliance topics Knowledge, Skills, and Abilities: • Keen understanding of HR policies and processes, and the ability to implement and monitor compliance programs effectively • Detail oriented and analytical with the demonstrated ability to perform work with high degree of accuracy • Strong conflict resolution and mediation skills • High level of integrity, discretion, professionalism, and sound judgement • Strong oral, written, and interpersonal communication skills with the ability to effectively communicate and influence individuals at all levels • Solid understanding of confidentiality and privacy-related compliance • Ability to work independently and as part of a team • Ability to work under pressure and prioritize tasks and projects based on risk levels and business needs • Ability to manage multiple projects and activities simultaneously, with a strong ability to work under pressure, prioritize, organize, and deliver results with minimal supervision • Solid technical skills, including advanced knowledge of Microsoft Office Suite • Available to work extended hours to complete projects and meet business demands, as needed \#DiscoverYourPath About Us Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement. Ready for a career path that’s as unique as you? Discover your path at Acosta Group! Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. \#DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer Job Category: Administration Position Type: Full time Business Unit: Corporate Salary Range: $110,000.00 - $120,000.00 Company: Acosta Services, Inc Req ID: 6446 Employer Description: ACOSTA\GRP\EMP\_DESC